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Fully welded Ram ProMaster 3500 trailer hitch is strong and durable. Draw-Tite's Tested Tough guarantee ensures that this hitch exceeds industry standards. The combination of an e-coat base and a powder coat finish provides excellent rust protection.
Features:
Specs:
Draw-Tite's Tested Tough program provides testing standards far superior to those outlined by the Society of Automotive Engineers (SAE), the go-to source for engineering professionals.
Each Draw-Tite trailer hitch receiver undergoes extensive fatigue testing and static testing with the ball mount that is either supplied or recommended for use with that particular hitch, thus ensuring results that are applicable to real life use. Fatigue testing is also conducted on hitches rated for use with weight-distribution systems.
In addition, Draw-Tite performs static testing on a simulated automobile, as opposed to the rigid fixture used for SAE testing, resulting in a more true-to-life scenario.
At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
Tech Tip
Hitch may block the spare tire release mechanism accessed from behind the rear tire. Modification to the mechanism would be needed to allow access to the spare tire release through the designed hole in the hitch. No drilling through vehicle frame required for installation , Spare tire will need to be lowered or removed temporarily for hitch installation , Underbody panel(s) and/or fascia must be temporarily loosened or removed. Trimming may be needed to reattach panel or fascia. , May be necessary to cut off a grounding bolt from the frame rail.
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Complete Towing Package for 2019 Ram ProMaster 3500
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Excellent hitch with easy mounting, and no drilling, on my 2021 Promaster, 159”WB (not extended). The box that the hitch can in was badly damaged, and so was the hitch itself. One side flange was bent in about 3/8” and made it impossible to mount without applying clamps to bring it back inline. etrailer should install a wood brace between the flanges to aid in shipping.
Installed by myself in about 45mins after watching the instruction videos. Biggest issue was getting the spare tire out. After figuring out how to get the first bolt + plate fished into the truck frame the rest were easy. Had to find some English sockets.
I picked up a Curt Class III Ball Mount with 2" Ball & Curt T-Connector Vehicle Wiring Harness with 4-Pole Connector to complete the setup.
Semmingly quaility product, with one major flaw imo. The hole in the mounting flange does not line up with the spare tire lowering / raising mechanism. I had to use a bar clamp to bend the mechanism to line up with the hole in the flange. It had to bend so much to line up I’m actually worried about the structural integrity of the oem mounting bracket. Another thing, only push the bolts into the frame as minimally as necessary with the fish, otherwise you risk getting the bolt jammed / stuck inside the frame, like I did on one. It took me an hour to get it unstuck using some coat hanger wizardry.
I have not towed anything yet, but will be towing a 6x12 uhaul cross country next week. Hopefully all goes well.
Overall a solid hitch. MUCH better than [the Curt hitch]
Watch the install video! It has a couple of key pro tips. The only gripe I have is that the hole in the hitch for the spare tire lowering device did not line up with the lifter/lowering screw. See pic. I had to jam the tool into the hole and tap it in with a mallet to get the tire back up. Would've given 4 stars if it weren't for this issue.
Great service. Thank you for quick ship ping.
Sturdy hitch. However, it restricts access to the crank that lowers the spare tire.
Good and sturdy product. Mounts as instructions say. Definitely takes 2 people to do unless you have something to support it in a couple areas. Otherwise, pleased with product and etrailer.com.
Looks great got here super fast watch the video which was labeled pro installation takes 20 minutes, no problem.
Performs as expected
I’m a repeat customer, the value is good for me. I do wish the package was better, this time the box was split open, no packaging inside and the hardware was missing. It’s Friday and now I’m waiting til Tuesday to get it replaced. Alex helped me when I called and after a brief discussion he setup the shipment for the replacement parts.
This was very easy to install. One of our younger team members did the installation on our Ram Pro Master, quick and easy!
the installation went fairly smoothly, except that the instructions were incorrect. bolts 4 and 8 should be swapped. the long 7/16 bolt is the only bolt long enough to hold the corners. i actually had to remove everything and swap the bolts and that was a pain. if they were labeled correctly it would have been super easy.
very solid and well made. much better mounting than the smaller hitch.
i did not give this 5 stars yet... because i have yet to carry anything.
Trailer hitch fit perfectly! Wiring was plug and play!
Both where at my door earlier than I expected!
Who could ask for more?
Wrw9751
4/10/2015
Hitch has done exactly what its suppose to. Continues to be a Great value!
Sent without hardware. Delayed my installation appointment.
I have had no problems with my purchases. I bought a wiring harness and a trailer hitch. Both have worked out well. The hitch is a classA receiver hitch. It fit as expected and the wiring has kept the lights working right.
The product worked and was delivered. A lot to ask from companies these days.
Did not fit correctly but made work for now. Spacing at rear support was off by 3/8 inch so added spacer. The hole to accept the tool for spare tire did not line up with vans frame hole so changing spare on the side of rode with be problematic.
David B.
9/12/2022
Hey Joseph! Sounds like you have a torquedflexed hitch receiver. This happens often. Its just the nature of the beast here. Here is an article that can help you out.
Excellent install easy and directions are straight forward. Careful you don't insert carriage bolts with holiding spring in too deep-one went arop the leaf perch housing and took a while to get it back. Wiring kit and online video were right on. To install used reciever extender and c clamped to floor jack with the cup removed- no hassle and no struggling to position after this.
Product: Well designed, and heavy duty. Had an issue with accessing the spare tire lowering mechanism and had to shim the right side down with a couple of extra washers (2018 Ram Promaster).
Etrailer: Great customer service. When I went back to the product page to look for tech docs, I noticed that the price had gone down since my order. I contacted them and they lived up to their low price guarantee!
Just installed this hitch on My RAM Promaster 1500 cargo van. Fit up was perfect. Did it by myself laying under the van, using jack stands to hold the hitch up as I bolted it up. This hitch is heavy duty and well made.
Great service and fast shipment . Thanks
The installation was very easy. Fit was perfect for my vehicle.
Great support got it quickly. Excellent service.
I was in a bind for time after a second failed [on-line retailer] attempt to deliver one of these with the hardware. I called etrailers and Ashley gave me the confidence I needed that it would arrive intact and ship that day. It showed up 3 days later much to my surprise, and was only $2 more than from the [on-line retailer]. It shipped in a big box and all parts were inside and zero scratches. The first 2 I got from [on-line retailer] were scratched and dinged all over and missing all hardware, don't waste your time with them. Buy from etrailers, professionals for sure.
Works great on my Ram 1500 Promaster, we use it to tow a 5,000lb pizza oven and we had no issues
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At etrailer.com we provide the best information available about the products we sell. We take the quality of our information seriously so that you can get the right part the first time. Let us know if anything is missing or if you have any questions.
Sierra K.
8/24/2021
We do not recommend swapping any bolts that are different grades. Please watch the attached installation video starting at the 4:10 mark:
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