Videos are provided as a guide only. Refer to manufacturer installation instructions and specs for complete information.
Speaker 1: Today, we're taking a look at the Greystone 31-inch electric fireplace with the crystal design. Now, this fireplace adds or replaces the fireplace in your RV. It comes with a wireless remote that allows you to easily operate the unit from a distance, and it also features manual controls in the top right corner for easy adjustment, as well. So that's your control panel.It is a recessed mount installation, and the necessary hinges and mounting hardware are included to get the fireplace installed. It also comes with installation instructions to walk you through that whole process step by step. It is CSA certified, and it plugs into a three prong, 15 amp outlet.
Power cord measures around 6 feet long, and it is designed to be used on 120 volt systems.I want to go ahead and plug the unit in and turn off our overhead light so you can get a good look at it, and then, we'll go through the different settings that it has and see what it has to offer. Now, I'm going to be using the manual controls, so to turn the unit on, all we have to do is hit the power button. And then, we're going to have colors to choose from, but before I do that, we're going to have brightness levels to choose from.So you have L5, L4, 3, 2, and 1, which, again, just adjust the brightness. If you hold that button down for three seconds, it'll allow you to change between the different colors. So we have yellow, red, blue, and then we have a mix of yellow and blue which creates ...
kind of like a purple look. And then, it resets to yellow. The next button is for the heater, so we have low, high, and then auto.With it on the auto setting, we can adjust the thermostat anywhere from 62 degrees Fahrenheit all the way up to 82 degrees Fahrenheit. This right here is the blower, so that's where the heat will come from. And then, we also have a timer that can adjust from 30 minutes to 1 hour, 2, 3 hours, 4, 5, 6, 7, 8, 9, and that's it.
So anywhere from 30 minutes to 9 hours is the timer that it has on it.Also, you can do those adjustments with the included remote. Just keep in mind that, to change the color, you have to use the manual control, and you cannot use the remote control to adjust the coloring of the fireplace. Now, the heater and the flames can be used together or independently. Last thing I want to go over is the dimensions of the unit.So I took a measurement from outer edge to outer edge, and the overall width is 31 and 7/8ths of an inch wide. The overall depth from very front to very back ...
and of course, I did it when the unit was straight up and down. That measured 5 and 3/4 inches deep. And then, the overall height, bottom to top, is 16 and 3/4 inches tall. Now, again, I did mention that it's a recessed mount installation, so you will need a cutout. So your opening needs to measure about 28 and 1/2 inches wide by about 5 and 1/4 inches deep by about 15 inches tall or 15 inches high.The mount holes on the unit are pre-drilled for an easier installation, so two on each side. The separation on-center going up and down is about 11 inches, and then from side to side is about 29 and 3/4 inches. This glass front sits on two anchors per side, so there's one right here and one right here. So if you ever need to remove the glass for cleaning, you can easily do that simply by lifting up on the glass and pulling it toward you. So if you're in the front, that's the easiest way to do it once it's installed, is to grab right here, to lift up, and then it'll simply come right off of the face of the fireplace. That's going to do it for today's look at the Greystone 31-inch electric fireplace with the crystal design.
Average Customer Rating: 4.8 out of 5 stars (24 Customer Reviews)
The product is great and the customer service we received from Ashley was awesome. She made the whole experience a pleasure. 746326
This heater fit the space, looks good and works perfectly. 728010
This electric fire place is installed in our fifth wheel camper. It relaxing to watch while heating the area. The different levels of flame control is a nice feature with the changing ambiant light in the rv. The fit and finish is very good. The remote makes adjusting the heat and flame works great and easy to read. 482762
Great product. I installed this in my 2019 Keystone Sprinter 32FWBH 5er. Unfortunately the option to upgrade to a fireplace was not available but it came prepped. I had to do a little research and found that other keystone models came equipped with the greystone 31”. It mounted in perfect, Attached are some images of the install. I simply had to remove the cabinet doors and center brace. Drill w/ Phillips and pliers were all the tools needed. 702981
Easy install. Fast delivery 876404
We added this to our trailer for the ambiance, and figured whatever heat it put out would be a bonus. Let me tell you, WOW! We did not turn our furnace on for the rest of the winter. Granted we live in a temperate area with night time lows around 50, but we have a 30 ft travel trailer that is not insulated very well and this provides more than enough heat on low. The only thing I would do different is I would have added it sooner. I will say, the visuals are travel trailer worthy, and the "flame" gets stuck sometimes, but I am sure it was not designed to run 10 hours a day every day, and the heater is more than worth it. 873500
2019 Puma Palomina 32BHDB and it fit perfectly.great colors,heat,and quality at a great price.simply removed cabinet doors and installed. 836846
Received today and installed in my Puma 28RKSS in about an hour works and looks awesome 814487
Fast delivery! Easy install! 797033
Unit has worked well for the past year...use it all the time during spring and fall camping . Very happy. 766131
Was very impressed with how fast we got our order. We will be using this in our camper. Did plug it in the house to see how everything works. Luv it. Can’t wait till it’s installed. 757369
We love this fireplace in our camper. We use it for heat in the winter to save our propane. The flame and crystal color choices are nice and makes the camper cozy. The only reason I did not give it 5 stars is because it beeps every time we change the TV volume or channel. It is rather annoying. 744950
Fits perfectly. We love it. 736656
The fireplace is nice. The great customer service and communication is what really made the transition pleasant. Thank you. 730833
Overall a really good product! The install took a little bit of creative work, but other than that very easy to install. The fireplace uses a standard 110 volt three prong plug-in. So it can be plugged in anywhere directly to your camping rig or an additional extension cord to help reduce the electrical load on your camper. So there was no need to hardwire the fireplace into the camper. Although we did plug ours into an outlet nearby. We’ve use this fireplace for one year now and we camp all throughout the year. The fireplace has been a great addition to keep our camper warm in the winter months when visiting family. It also helps reduce the amount of propane that we use and keeps the humidity down. The fireplace looks and works great, I am very happy with our purchase! 728375
Installed in the Puma 28RKSS very easily and works great. The family will enjoy it! Thanks 727357
The replacement fireplace arrived quickly and in perfect condition. Thanks Etrailer. 726682
After one year and quite a bit of use the fireplace looks and works great. Even without the heat on it creates a nice ambiance in the trailer. Install was fairly easy. i had to run a line and install an outlet because the space I used was a floor cabinet. After that it was four screws, plug it in and turn it on. The heater takes the chill off nicely and can be the main source of heat in Spring and Fall. 691254
We were looking for an exact replacement of the fireplace in our travel trailer that was no longer working. We found the Greystone fireplace at etrailer.com after much searching on the internet! The fireplace arrived a few days after it was ordered. It was a perfect fit and was easily installed within 20 minutes. The variety of flame colors and the bed colors is what attracted us to this specific brand and model. We are so pleased with the purchase. 654406
Perfect fit it a 2018 Palomino Puma 28RKSS (installed in place of the lower cabinet) 637926
Have 2 other fireplaces I already own, great product. And the experience with etrailer was great and processed in a very timely manner 628197
Donnie L - 04/14/2020Shipping was very fast. Replaced existing heater. 589987
Product arrived much sooner than expected. Packaged nice & secure. Fit perfectly into my RV cabinet. Very easy to install. Will save money on propane by using electric fireplace & very pretty with the multi colors to chose from. Very quiet when running. I love it! Thanks etrailer!!!! 575634
Product is great, service was great! Everything happened as represented. 571194
Do you have a question about this RV Fireplace?
Info for this part was:
At etrailer.com we provide the best information available about the products we sell. We take the quality of our information seriously so that you can get the right part the first time. Let us know if anything is missing or if you have any questions.
Thank you! Your comment has been submitted successfully. You should be able to view your question/comment here within a few days.
Error submitting comment. Please try again momentarily.