Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black

Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black

Item # 324-000071

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Our Price: $325.73

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Shipping Weight: 45 lbs

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324-000071 - Logs Greystone RV Fireplaces
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Lowest Prices for the best rv fireplaces from Greystone. Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black part number 324-000071 can be ordered online at etrailer.com or call 800-298-8924 for expert service.
  • All Info
  • Reviews (20)
  • Q & A (14)
  • Videos (1)
  • Photos
  • Used (1)
  • Why etrailer?

Greystone RV Fireplaces - 324-000071

  • 28 Inch Wide
  • Greystone
  • Recessed Mount Fireplace
  • Curved Front
  • Black
  • Logs
  • No Side Lights


  • Greystone 28" electric fireplace with logs
  • Curved glass front
  • Remote, trim piece, and hardware included
  • Hold down thermostat button to switch between Fahrenheit and Celsius
  • Black color
  • Overall dimensions: 31" wide x 25" tall x 10" deep
  • Screen dimensions: 26-1/2" wide x 19" tall
  • Temperature range: 65-95 degrees Fahrenheit
  • Wattage: 1500 watts
  • Voltage: 120V, 60Hz
  • Cord length: 6'
  • CSA certified
  • 1-Year warranty


F2825 Greystone 28" Curved Electric Fireplace with Logs - In Wall Mount - Black







Video of Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black


Videos are provided as a guide only. Refer to manufacturer installation instructions and specs for complete information.




Video Transcript for Greystone RV Fireplaces - Recessed Mount Fireplace - 324-000071 Review

Speaker 1: Today we're taking a look at the Greystone 28 inch electric fireplace with the curved front. This fireplace adds or replaces the fireplace in your RV. It does include a wireless remote that allows you to easily operate the unit from a distance, and manual controls are also available, and they're located right here, on the control panel, which is located at the front, top, left corner of the unit, as if you're standing in front of it, looking at it.It is CSA certified, and it plugs into a 3-prong, 15 amp outlet. It is designed to be used on 120 volt systems. Here's your 3-prong plug, really nice design. We have built-in handles on the sides of the unit, and our ventilation is located right here at the top.I want to go ahead and plug it in and turn the unit on.

I'm also going to need to turn off the overhead light, so you can see it in a lower light setting, and then we'll go over the different functions that the unit has to offer.Power button, right there, automatically turns on to the brightest level, which is 9, and then every time you hit the button with the letter F on it, it decreases, so here's level 8, 7, 6, 5, 4, 3, 2, and 1, and then it goes back to 9, so the fireplace features a really nice burning log design, and the flame brightness is adjustable, so each time the button is pressed, the intensity decreases.The unit also features a nice heater. Now one of the things that I really like about the unit is you can actually use the flames without the heater being on, but if you want to turn heat on, you just hit the button with the wavy lines, and then there's three setting. You have low, high, and auto. It also has a built-in thermostat, so you can adjust the temperature. The lowest setting is 65.

The highest setting is 95, so 65 to 95 degrees Fahrenheit, and then every time you hit that button you can adjust it in 5 degree increments.The unit also has a built-in timer, which starts out at 30 minutes, 1 hour, 2 hour, 3 hour, 4 hour, 5 hour, 6, 7, 8, and 9, and then resets. Then you have access to all those controls using the included wireless remote, so there's our brightness levels, and then we have our heater, low, high, auto, and then our thermostat, and then we also have our timer, and then on and off, which has a really nice, quick response time to it.The unit's really nice. Again, I really like the curved front glass. It gives the unit a really clean look. The heat blows from right above the glass, so from this area here.

It does include the trim kit, so it offers a nice clean finished look. The trim kit is this piece here that goes around the perimeter. You can lift that up and take it off, that's going to give you access to the pre-drilled mount holes. There's 4 pre-drilled mount holes, 2 on each side. Mounting screws are included.

Now the mount holes up and down are separated on center by 17 and 7/8 inches, and then across, they're separated on center by 29 and 3/16 inches. That trim kit just slides into place.Located on the bottom of the unit are feet. There's 4 of them. They can be removed if you don't want them on there, but they do come installed. I also took measurements of the overall dimensions, so I measured from outer edge to outer edge, an overall width of 30 and 7/8 inches wide. The overall depth, from very front of the unit, including the curved portion to the very back was about 10 1/8 to 10 and 3/16 inches deep, and the overall height from floor to top of the unit, right here at the trim, was 25 and 1/8 inches tall. Now according to the included instructions, they recommend that the installation opening measures 27 and 1/4 to 28 and 1/16 inches wide, by 25 and 1/8 inches tall by 7 and 1/4 inches deep. Now that depth measurement is taken from the flange here, to the back of the unit, including the hardware. You can see the screw heads stick out just a little bit, and then this portion back here is not 25 and 1/8 inches tall. It actually measures around 24 and 3/8 inches tall, but they recommend 25 and 1/8 inches tall, because they want you to leave enough room up here for proper ventilation to take place.That's going to do it for today's look at the Greystone 28 inch electric fireplace.


Customer Reviews

Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black - 324-000071

Average Customer Rating:  5.0 out of 5 stars   (20 Customer Reviews)


- 324-000071
by:

Took 2 tries but Ms Judy took care of buisness and got me an undamaged unit. Shipping was quick although the shippers was anything but delicate with my product. Par for the course in todays world i suppose. Anyways, unit works as advertised with a nice glow and easy installation. 574538



- 324-000071
by:

Product works great. This was our second fireplace the first one was shipped in a non manufactured box and was very damaged. it was placed in 2 tire boxes and stapled in the center and taped on the ends. 540202



- 324-000071
by:

This was a replacement fire place for the original one in our RV. Changing it out was simple. The first one lasted 3yrs. The replacement is going strong and works well. The remote and how you set the thermostat is a little different in that on the current model the “flames “ are always on, you don’t have the option of running just the heater. They have improved the airflow and accuracy of the thermostat on the newer models. Overall a good product. 726543



- 324-000071
by:

Nothing but good things to say about this fireplace. It started right up after setting for six months and had worked wonderfully this Fall 726233



- 324-000071
by:

When we purchased our 5th wheel in 2015 I thought a fireplace was stupid and a waste of space. Little did I know it was an excellent source of heat that didn't use propane and could keep the entire 37' RV at the temperature we set it to. Unfortunately it wasn't under warranty and Richardson RV was going to charge me $450 for the product and $200 for installation (4 screws and a plug, literally that was it) My husband wasn't home so I surprised him and installed it myself, I just had my friend help me carry it in. We replaced the fireplace about a year ago and we love it. Especially because we don't have to use our propane. The service at etrailer was excellent. I called before placing the order to ensure it was the correct replacement and they were very helpful and verified (through research and a return call within 10 minutes) the product was the same even though the number was not the same. It arrived within a week and we saved $400 on the product and installation and took less than 10 minutes to install. etrailer was super easy, convenient, helpful/service friendly and reasonably priced. The follow through and follow-up after the purchase is something you don't usually get from most businesses. They surpassed my expectations. Seriously great service. 721228



- 324-000071
by:

Product arrived on time and in excellent condition. Very pleased with the way the fireplace insert works and looks. 718390



- 324-000071
by:

Adriana, Thank you so much for your excellent work on my order! You are the best! The fireplace works perfect and we are very happy campers! Thank you again Peter 715426



- 324-000071
by:

Great product works good. 698802



- 324-000071
by:

Fire place arrive in good condition.Plug it in and it worked fine. 696081



- 324-000071
by:

Ordered on Thursday got it Monday morning before ten o’clock it fit perfectly. Model numbers had changed and they went out of there way to cross reference and check dimensions to make sure it fit in existing opening very happy 659301



- 324-000071
by:

Bad 50A pedestal killed the fireplace in our Voltage 5th wheel. I took the old one out. Brought it to my shop, took the back off...and there isn't anything identifying the model, nothing. Searched online all weekend, couldn't find anything that measured the same as the original. So Monday morning I called e-trailer and spoke with Katie G. Together went went over dimensions and decided the Greystone 28" curved glass is the closest to what I had. Ordered by phone, it shipped the next day and got here Thursday. Double boxed. All I had to do was take the four little rubber feet off the bottom and it fit right in the opening. Drilled four new holes for mounting, plugged in, put the trim on. Presto...the fireplace works fine, puts out heat. And wife is thrilled to have a remote. This fireplace has lots more options than OEM. Can't say enough about the excellent customer service Katie provided and got the order placed. I'll do business with etrailer.com next time I need something for the RV. Attached is picture of the new fireplace installed. Looks perfect!!! 652600



- 324-000071
by:

Fast delivery 646396



- 324-000071
by:

Product was received in a few days. Great customer service. Nice product. 641494



- 324-000071
by:

Exactly what i needed and areived earlier than promised in perfect condition 615642



- 324-000071
by:

Great replacement for my old unit! Looks like they've made some nice improvements too.. more authentic flame and more settings. Super easy installation, looking forward to using it tonight! Came in right on time too! 608539



- 324-000071
by:

Ordered fireplace for our 5TH wheel and spoke with etrailer rep who was great, she confirmed the size we needed and ordered directly with her. Fireplace arrived and fits perfectly, noted that the trim piece that slides over outside edges was damaged mainly dents. I emailed etrailer and they arranged to have new trim piece sent right away. received trim piece, no questions asked, all is good...photo attached 599169



- 324-000071
by:

Part came in and is installed. Thank you for your help resolving this. 594283



- 324-000071
by:

Very fast service really like buying from Etrailer very friendly 591718



- 324-000071
by:

Got my Greystone installed, love it. Wonderful service and prices from etrailer !! Highly recommend! 585648



- 324-000071
by:

I am very pleased. Came on the day it was supposed to. Fit my opening perfectly. Thanks a lot it will come in handy when I leave Florida and head north to Mich 492737


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Ask the Experts about this Greystone RV Fireplaces

Do you have a question about this RV Fireplace?


  • Rough Opening Size Required for Electric RV Fireplace Installation
  • We do have dimensions readily available on some of the fireplaces like the Greystone 26" Electric Fireplace with Crystals - Recessed Mount - Black # 324-000068. The rough opening is referred to at the cutout size which can be finished or rough. The size for this unit is 26" wide x 6" deep x 20-1/2" tall with the overall dimensions of the unit being 28-3/8" wide x 6-9/16" deep x 21-3/8" tall. The Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black # 324-000071...
    view full answer...

  • Replacement Remote for Greystone 28 Inch Fireplace
  • I did some checking on the Greystone 28 inch fireplace # 324-000071 and its remote is model CR2025 which is # 277-000405.
    view full answer...

  • Cutout Size of Greystone 28" Curved Electric Fireplace # 324-000071
  • The Greystone 28" Curved Electric Fireplace # 324-000071 referenced in your question requires a rough opening of between 27-1/4 and 28-1/16 inches wide, 25-1/8 inches tall, and 7-1/4 inches deep. With this in mind the width and depth of the unit are perfect for your existing opening but you would need to enlarge its height in order for the unit to fit properly. The next closest curved electric fireplace we have available is the Greystone 26" # 324-000066 which needs a cutout of 26 inches...
    view full answer...

  • Control board for Greystone Model #F2811FL- S/N SDF2812F000483
  • I confirmed with my contact at Greystone that the control board is not a replacement part that's available or sold separately. The only solution is to replace the complete unit. A suitable replacement for your F2811FL Greystone Fireplace is our Greystone 28" Curved Electric Fireplace # 324-000071. With that being said, sometimes we have super deals on open box items that are labeled as "used" items which oftentimes may have gotten dented or damaged in transit yet have never been...
    view full answer...

  • Replacement Remote for a F2825 Greystone Fireplace
  • I spoke with my contact at Greystone who said that the correct remote for your Greystone 28" Curved Electric Fireplace # 324-000071 should be part # 324-000140 on our site.
    view full answer...

  • Removing Greystone Electric Fireplace for Cleaning in 2017 Forest River Vengeance Touring 38D12
  • The black plastic trim right up against your faux rock trim needs to be removed to get to the screws. Unfortunately it appears the manufacturer didn't make this easily accessible for you. It looks like you have the # 324-000066 or # 324-000071 but all the Greystone options have the U-shaped trim that removes from the top. It looks like the rock trim may need removed to access it and hopefully they didn't make that too difficult.
    view full answer...

  • How Far Does Curved Portion of Greystone Fireplace part # 324-000071 Stick Out Past Bezel
  • The curved portion of the Greystone Fireplace part # 324-000071 that you referenced sticks out 3-1/8 inches past the bezel piece.
    view full answer...

  • Can the Greystone Electric Fireplace Be Used with a 110 Volt Outlet
  • The Greystone Electric Fireplace with Logs part # 324-000071 like all of our fireplaces runs on 120VAC power. They are not compatible with 12VDC power straight out of the box but you may be able to convert it over for use with such although this is not advised by the manufacturer. In regards to compatibility with your 110VAC outlet you should have no problems whatsoever. The 10 gauge wire you have ran to the outlet will be plenty for the fireplace as it only draws 12.5 amps of current....
    view full answer...

  • Fireplace Recommendation for Cutout Dimensions of 30” wide x 25” tall
  • The Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount - Black # 324-000071 you asked from has cut out dimensions of 27-1/4 to 28-1/16 inches wide by 35-1/8 inches tall by 7-1/4 inches deep. A better fitting fireplace would be the part # 324-000076 which needs a cutout dimension of 29" wide x 4-3/8" deep x 14-1/3" tall. The depth of 4-3/8 inch is the amount of clearance into the opening the fireplace needs.
    view full answer...

  • Greystone Fireplace Stuck in Celsius Mode Troubleshooting
  • Try unplugging the fireplace for a few seconds to reset it and then try to convert it back to Fahrenheit. Typically allowing it to reset will clear out internal issues like that.
    view full answer...

  • Electric Fireplace Wont Turn On
  • I am not sure what fireplace you have in your RV but these typically plug in to a wall outlet. I would make sure that the plug is secure and not loose. If that isn't the problem but you are trying to use the remote then it could be the batteries in the remote. There should be some controls on the front of the fireplace that you can use. You may also try plugging something else into your outlet to ensure that it is working properly. Aside from that I would need to know some more details...
    view full answer...

  • What is Heat Output Rating of 28 inch Greystone Fireplace # 324-000071
  • The output for the 28 inch Greystone fireplace # 324-000071 that you referenced ranges from 2,625 BTUs at the low setting and 5,250 BTUs at the high setting. The amount of BTU needed for a room is based on the square feet. 400 up to 450 requires 10,000 BTU 450 up to 550 requires 12,000 BTU 550 up to 700 requires 14,000 BTU 700 up to 1,000 needs 18,000 BTU So on the max setting the heater you mentioned can do up to 210 square feet. I attached a review video for this for you...
    view full answer...

  • Greystone Fireplace is Not Blowing Hot Air
  • It looks like the SF208-28 is an older/alternative version of the Greystone 28" Curved Electric Fireplace with Logs - Recessed Mount # 324-000071. If your unit still turns on and the blower still works, but no hot air comes out, the heating element needs replaced. If the unit is not blowing air at all then the blower motor and or control board needs replaced. The good news is that these parts can be replaced. You will need to contact the manufacturer directly in order to obtain those parts.
    view full answer...

  • Troubleshooting Greystone Fireplace Shutting Off and Not Coming Back on When Temp Drops
  • I reached out to my contact at Greystone who said that in order to get the thermostat to work automatically on their fireplaces, like part # 324-000071, you need to go to the setting where you set the temperature and whatever you set the temp at you hit the button again until an "A" pops up. This means that the temp is then set to automatic and the fireplace will shut off and then kick back on as the temperature raises and lowers.
    view full answer...


Do you have a question about this RV Fireplace?


Used Items Available

Condition: Badly Dinged

Notes: Item is dented/bent around one corner of the frame and has a small cosmetic dent on the frong of the fireplace. Otherwise new and unused.

Our Price: $308.77

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Info for this part was:

Edited by:
Leah B
Expert Research:
Jameson C
Installed by:
Cole B
Written by:
Mary E
Updated by:
Hannah L
Updated by:
Halie H

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