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Install your fifth-wheel trailer hitch in your truck bed with this kit. Custom brackets reduce the amount of time required to install the hitch. Brackets, 10-bolt base rails, and necessary hardware included.
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Average Customer Rating: 4.8 out of 5 stars (88 Customer Reviews)
Install your fifth-wheel trailer hitch in your truck bed with this kit. Custom brackets reduce the amount of time required to install the hitch. Brackets, 10-bolt base rails, and necessary hardware included.This shipment came sparsely/poorly secured to it's pallet. the Box holding the Installation Kit and Base Rails was incomplete and missing the two rail sections. These rails are the beginning ingredient to installing the 5th wheel hitch to your vehicle. The box was closed and from all appearances was packed without them and shipped to me incomplete. This ongoing situation is further compounded by the horrible customer service response that is on it's second week of calamity. The first week was wasted by a customer representative known to me as Noah promising me that the missing rails would be shipped out UPS on Monday with a sincere apology and that I should receive them by Wednesday of the coming week. This action proved to be dully noted on the file but not performed or followed up by Noah. No sense of urgency from these people? When the promised delivery day of Wednesday passed I called Thursday to find out it was not even shipped yet(raising the question? When were they going to let me know?) After a totally illogical conversation with a young lady (who was loosing her patients for me) repeatedly explained that "etrailer" was waiting 5 days as company policy for the freight company to find the missing parts even though the box was not damaged or tampered with? I then asked to speak to a manager who assured me that she would ship the rails UPS and provide me with a tracking number going on day two and no tracking number, email or phone call from Jennifer? I'd stay away from this company and find one of the many other resources to buy your trailer needs. From all appearances they seem to perform well unless customer service has to get involved and then you are hung out to dry like me?
FYI: I have never complained online before this... but felt compelled hope this was helpfull!
Jenny N - 10/25/2021Rail kit arrived undamaged and on time. Easy to install. Can’t ask for more than that.
Haven’t installed but my experience with campers and trucks ,this should be an excellent item for fifth wheels looks like it will be simple and excellent item,price wise this is cheaper than dealer installed and a no brained to installs thanks George
George - 04/17/2022I ordered this just a few days ago and haven't had a chance to install it, but my review isn't about the product. etrailer went above and beyond with my purchase. Their customer service is great and the communication throughout the entire process of confirming purchase to confirming delivery, is by far the best I have ever experienced with online ordering.
Once my order was received, I was notified via email, once it shipped, I was notified, and once it was delivered, I received an email from Etrailer to confirm delivery.
On the shipping spectrum, my order shipped extremely fast and was delivered 3 days ahead of what they projected. The tracking process was updated throughout the delivery, which showed me every step of my order, and that was very easy to track and once again, the best experience that I've ever had with online purchases. On a side note, this was my first time ordering from this company, and I am very impressed. The website is a little confusing at times...I almost ordered the wrong part because the notice that it didn't fit my vehicle didn't exactly stand out to me.
Still, they get 5 stars from me and I definitely recommend.
Keith - 02/16/2022This is how my product arrived. Just got home from work to find this on a Friday afternoon. Wonder if all parts are inside to do my project tomorrow?
Jenny N - 04/22/2022Installed under a B&W 18k slider. I installed through a drop in bed liner (cut out openings with reciprocating tool). The only advice I have to make install easier is to not have wheel well liners installed, horrible to put in, let alone take out and put back in. The rest of the install was pretty straight forward on a F250. This is my 2nd installation of these rails, I installed on my 2018 F250 as well as my current 2021.
These base rails have performed great with my 5th wheel hitch. Straight forward installation, fit my Ford F250 as advertised.
Initial the set up was easy to install, except one bolt that they provide a special tool to use to install the bolt. Was a little tricky to get the nut to tighten down. Other than that all holes lined up and was a breeze to install. My biggest issue was that the front base rail bent after less than a year. The base rail actually pulled away from the bed of the truck and left 5/8-3/4 inch gap between the rail and the bed. The rail actually is now bowed in the center. I had Reese rails before in my other truck and they didn't bend at all.
Jenny N - 11/12/2021My new 2019 F350 did not have the factory fifth wheel prep so to make my Demco hitch work I ordered this custom rail kit and I am very happy with it. Install was easy and painless since the factory frame had hole right where they needed to be for these brackets. It is a robust set of rails and brackets and will meet my towing needs for sure.
Wonderful hitch! My wife and I installed it ourselves, took a little longer than anticipated but the hitch is awesome!
I could not find a pickup with the puck system so I went this route instead. No regrets that I installed rails and together with my B&W hitch, I am 100% satisfied.
Would have given it a 5 but 1 blolt was missing. Good instructions , easy to install,everything lined up nice and we'll built.
Jenny N - 06/22/2022matched up well. I think 1/8" change in dimensions would have been a perfect fit. Watch the youtube videos of the install for your truck. It will take time and precision, but no rocket science.
Super easy installation with exact fit design. Very well made with heavy duty materials.
Michael D - 08/25/2021The order came in 2 boxes and delivered 5 days before Ashley E. my customer service rep with e Trailor said they would be here! Ashley E was very knowledgeable on the products and applications. She was very pleasant to talk with even with all my questions. Very pleased with e Trailor and their Rep Ashley E
Very easy install good instructions fit my husky 5th wheel
Extremely easy to order and everything came right on time!
My mechanics in the shop are very happy!
Thank you etrailer!
This is a much better base rail kit than the Reese version. The paint is superior.
Nice product. Went together as it should, easy to follow instructions.
Fit perfectly on my 2017 f250
Very good product. Well made with nice heavy material easy install approx 2 hrs very happy with it will use you people again
Relatively simple to install. However, the U bolt installation method will not work on my 2019 F250, the frame rail is about 1/2 too tall for the U bolt to fit over. I had to use the drill and tap screw installation. Also, I was unable to install on the driver’s side as depicted in the instructions because the parking brake cable is mounted there. I instead mounted on the passenger side frame rail, on the outside, underneath the running board. After installation, no problems functioning with both the remote and iPhone app.
Was surprised to see it delivered so quickly, instructions and video were excellent and made installation very easy. I will surely recommend your company in the future. Thank you and Hod bless,
Best fit, best towing, best installation kit I have ever used. Highly recommended!
Install went as planned, seems to be good quality.
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