Most Popular Pop Up Camper for Keystone Passport Travel Trailer

My Jack arrived DOA. After installing it on my trailer, the Jack didn’t work. The manual crank handle came in handy because I didn’t have time to troubleshoot and repair it at the time. It was just a wire that was no longer connected to the switch but I have to tell you it was extremely disappointing to receive a brand new item that didn’t work. If it had worked out of the box, I’d give it a five star review. You should consider soldering and heat shrinking the wires to the switches or making the wires longer so they aren’t banjo string tight and putting the lug at a strange angle.

Great product and Trailer has great customer service. It's to bad that the shipping companies do not take better care with the items during shipping! will receive replacement parts to fix what was broken, but it causes lots of extra work for the customer. will have to take complete jack off to replace the broken motor cover because of shipping carelessness!! regards, Dan Ewert

Hello, Please see pics below of broken weld on jack. The jack was just installed and in use for about 7 days and noted the broken weld. Jack functions as described, however, we question the durability of the jack.

Definitely has the power I need however I can't open my tailgate when my camper is hooked up. 5 stars for power.

The cover over the light on the jack was not attached and there was a piece broken on the case. I thought of sending it back but decided quicker and easier to just repair it myself. See photo

After a year still works great……easy to install, and didn’t need the light because I had already installed a rear utility light to my truck to hook up trailers but for those who don’t have a back light it is much easier than a flashlight. Great product!