Most Popular Stromberg Carlson for GMC Sierra 2500

I'm typically not one to complain or write a poor review however, E-Trailer has produced very poor customer service and product handling. I called and ordered this landing gear over the phone to ensure with a representative that I was getting the correct part. My concern was the weld stops mounting up to my current brackets. The representative ensured they would fit after reviewing specs. When the legs arrived I was surprised by how poor the packaging was upon opening the makeshift packaging the legs looked like they were used and they were missing several parts. I contacted customer service they offered a $[XX] discount and part replacement. When I went to install the legs, I discovered that they would not fit my brackets and the measurements the representative gave we not accurate. I called customer service again. The end result was I had to purchase another set of legs and wait up to 14 days to get reimbursed for the legs which were the wrong fit. I requested a discount of some sort due to the inconvenience this caused. The supervisor offered expedited shipping and that is all. If I wasn't in a situation in which I needed new legs to repair my 5th wheel, I would have definitely gave my business to another company.

Just what I needed, fast shipping, great product.

I was extremely impressed with the recent technical and customer support from etrailer. Over the weekend, they answered my questions to select the appropriate replacement electric jack for my Airstream. Also, when there was a shipping delay (not etrailer’s fault), Rose provided prompt responses and professional support. I will continue to use etrailer for my RV needs.

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Works flawlessly. Maybe the only thing I could complain about is it is slower than I think it could be. Along with the side lights could always be brighter. Works great, install kit is awesome, and it works without a stutter.

Jack works very well. Not fast but gets the job done. Unfortunately I can't lower my tailgate fully without hitting the jack. Tried to rotate the head as I saw some jacks allowed. This one won't allow that. Very satisfied otherwise. Used less than one full season so can't offer an opinion on durability.

Mounted quick and easy. Plenty of wire for electrical hook up. Lots of power even with a full load of water in the front tank. The only change I made to installation was longer bolts to accept washers and nuts to the bottom side of hitch. I didn't trust the taped holes in the thin hitch frame. This was no fault of the new jack. Still working strong. A back saver that's worth the money. I should have bought one years ago!

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These jacks are solid and easy to install. Do not come with mounting hardware. I used 5/16” x 1.5” bolts with washers and lock nuts. Also added some locktite to be sure they don’t come loose. Standard attachment on most trailers seem to include one or two bolts, then the rest with self tapping screws, which isn’t very secure in my opinion. I had to drill out some of the smaller holes to fit the 5/16” bolts but an easy job for a DIY project. Thanks etrailer for selling a great product and quick delivery.

Products and people are great I’ve ordered hitches axles and or it rams ships fast and never an issue thanks

work very well for portable leveling couldn't fix too Jayco Melbourne any where under RV. Still trying to figure a spot.

Received shipment next day after ordering...no added charges. Shipping package arrived in excellent condition. Scissor jacks look good and work smoothly.

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