Most Popular Travel Trailer for 2016 Forest River Rockwood Windjammer Travel Trailer

One small part was missing from my Ground Control TT. Carol Korren expedited delivery of the missing part and the UPS truck pulled up at the moment I needed the part. Fantastic customer service!

This works great and has been the very best upgrade on any RV/Trailer I have every owned. I will never own another trailer that does not have this.

Excellent

My Jack arrived DOA. After installing it on my trailer, the Jack didn’t work. The manual crank handle came in handy because I didn’t have time to troubleshoot and repair it at the time. It was just a wire that was no longer connected to the switch but I have to tell you it was extremely disappointing to receive a brand new item that didn’t work. If it had worked out of the box, I’d give it a five star review. You should consider soldering and heat shrinking the wires to the switches or making the wires longer so they aren’t banjo string tight and putting the lug at a strange angle.

This is what I needed. I Wanted a little more lbs. of lift so I could lift my truck for weight bars and such. I have a 2014 Rockwood A Fram and needed the mounting holes to line up. After some research, I found Stromberg jet-3755 worked perfectly. I have used it for a year now and no problems. Easy to set up and use. Thank you etrailer

Item arrived a day early. Installation was easy. Jack works smoothly. 3500# rating is 500# better than the factory installed jack.

etrailer did a great job. There was a problem with the shipping from UPS. etrailer sent me an email to see if I received my electric tongue jack. I hadn't got it. I responded and they looked into the missing jack and found out where it was and it was delivered. As for the jack it was an easy install and works great. Great customer service.

Great replacement frame jack and easy install! Great customer service and prompt shipping as expected by etrailer.

It installed very easy. For a 2500lbs jack, it seems a little light weight. It does lift the trailer but seems kinda wobbly because the post size is so small. Other than that it works as advertised. Thank you for getting it to me so fast.

It seems like a good quality jack, but it's a real product failing that a dedicated ground wire is not included in the product along with its dedicated 12V wire. Our Featherlite horse trailer has no battery, so we bought a 7-pin plug and used it to connect the 12V wire to the truck's receptacle. We asked before buying the jack if it could be wired this way and were told yes (or we wouldn't have bought this jack). But when using the jack this way, following the instructions and grounding the jack at its mounting bolts is a problem because as soon as the trailer's receiver loses contact with the ball of the towing truck's hitch, ground is lost and the jack stops working. To prevent this, the factory needs to supply a dedicated ground wire along with the dedicated 12V wire, or better yet a prewired 7-pin plug just like the "plug-and-play" electric trailer jacks Walmart sells for considerably less money. Luckily ETrailer's customer service is great and both Will and Aaron were very helpful, so we were able to sort it out. But a prewired 7-pin plug would have made for a much better experience.

Works great as a stabilizer. I have a 38' trailer and I use screw jacks to level the trailer. Once the trailer is level I lower the stabilizer jacks to eliminate any movement. With this combination the trailer does not move one bit.

There's not a lot to say. The first Stabilizer carton was damaged to the point the carrier couldn't even find the Stabilizer. etrailer.com was very cooperative & sent a second unit out right away. Although the second shipment packaging was damaged all parts were there and undamaged. I installed the unit and it is so so much better, quieter and faster than the old unit. I highly recommend both Lippert and etrailer.com

I love the feature of the auto retract, however, it is super slow. Either way, I can now confidently walk away from my ice shack and know the jack will fully retract every time.

I purchased this jack because it is the exact same model as the jack installed on the trailer at the factory. I have attached a photo of the one I removed. I had the trailer power washed and the spray damaged the membrane that covered the three switches that operate the jack. The resulting exposure damaged the switches which could not be repaired. Not the best design in my opinion.

I received the stabilizer and it sat in the shop for weeks before I was able to inspect it due to outage work. After removing the old stabilizer I opened the package to find it was incorrect. There was no motor,switches, wiring or fuses basically the manual version. After contacting Etrailer and explaining the problem they sent 2 motors, no mounting bolts or all the other electric. Was told it was past the 30 days for shipping proper material,WTF. Extremely disappointed, no more business from me.

Installed on a 2018 E350 Ford Minnie Winnie. The package arrived really beat up but only a single cover was damaged. It was replaced quickly. Nothing was missing. I had to shim it down from the frame about 1.5 inches using a bar of 1.5"x3"x 24" inch aluminum stock on each side. Then it would clear the fuel tank and the gray water. Switches are installed in our garage under the bed. Wiring came from power panel which is fairly close to the switches so it all went fairly well. Wire nuts are not recommended so I had to hunt around to find connectors that would work. I have not used it for camping so do not how well it will work to stabilize the vehicle. We do a lot of boon docking so will have to have some good blocking to level and stabilize. It feels a little better sitting on the street. I do wish there was a lockout for them being raised before moving the vehicle outside of PARK?