# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
Positive: The product is well thought out and works for a wide range of automotive vehicles. It comes with interesting dampers that i think work. Instructions seem to be translated from another language, but are quite good, accompanying pictures make installation straightforward. A test drive over speed bumps shows that the rack will support the bike for all travel needs. It can be disassembled , collapsed and stored in the trunk. Downside: The rack is made for the classic triangular shaped frame: horizontal cross bar, "male" bike. For bikes without the horizontal bar, mounting is a little less satisfactory. Such a bike can only be mounted on the outside mounts. Cannot use the damper on one side. Picture shows the mounting. as to a design solution, maybe brackets could be replaced with smaller profile, some adjustability? however, as it is, vibration control is good and adjustability with smaller profile would have vibration concerns.
# 2
Yakima FrontLoader Wheel Mount Bike Carrier - Roof Mount
Overall I am happy with these bike carriers. They mount to the racks over the bed of my Tundra TRD Pro. Installation is simple. I think they could be just a bit sturdier because there is just a bit of wobbling when driving on bumpy roads but I'm not too worried about them coming dislodged. Take note that although they come with a cable lock to attach the bike to the carrier, the key is sold separately.
Very good product. It holds the bike securely on the roof without contacting the frame. It is easy to adjust from my road bike to my 29er mountain bike. Our drives are all relatively short, so I like that I do not need to remove the front wheel to lock in the bike. It's also nice that the SKS locking system allows me to use the same key for this rack that I use for my Yakima roof box and hitch rack. This is my first roof rack and I chose this route for a couple reasons. Some of the roads we travel to get to our trail heads are a bit rough and with a roof rack I don't have to worry about bottoming out a hitch rack hanging off the back of the vehicle. Also, it takes up less room in the garage. Our vehicle is a 2000 Jeep Grand Cherokee with an additional 4 inches of ground clearance. That makes it a bit of a reach for my 5'4" wife, so we take our two-step along to help her. This is my third time purchasing from etrailer, and each experience has been very good. They are a very customer service oriented company. I really appreciate all the additional information they provide on their products, especially all the videos they produce to aid in reviews, assembly, and use.
What our customers are saying:
"I would like to say that you did a great job on delivery the hitch and bike rack. The equipment was exactly as in the literature and fit very well on our van. It arrived right on schedule so we could enjoy our cub scout bike wekend. Thanks, Greg"