# 1
etrailer Ball Mount Kit for 2" Hitches - 7,500 lbs
The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!
I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.
# 2
Curt Multi-Ball Adjustable Ball Mount for 2" Trailer Hitches
Fits our VW Touareg perfectly and allows us to tow a variety of things now. As can be seen in the pictures the hitch has a +5-inch gap between the bumper and the vertical adjustment pillar and the trailer itself is out further so there's enough room to get to the rear hatch and maneuver the vehicle/trailer.
I needed a hitch that I could haul my work trailer with and still drop the tailgate without dropping the trailer. I looked on etrailer and found one that would work barely but decided to call etrailer and see if anyone had any ideas. Steve answered and looked after I told him my requirements and came up with this. This has a longer distance from ball to pin by a few inches compared to the one I found so my tailgate will still drop even if I’m at an angle to my trailer or on a hill. Also with the adjustable height it’s great. Awesome hitch. Solid for a good price. ??
# 3
Curt Multi-Ball Mount w/ Tow Hook for 2" Hitches
Pleased with the parts. Was a little surprised/disappointed that the ball mount didn’t include a hitch pin. Guess that I should have read the description better, just a nuisance having to get one separately. Everything else was great.
Cool to follow up on your product. The multi-ball works as it should. I bought it since I didn't know if the trailer I would get would be 2" or 2 1/4. I tow a 4,000 # trailer/race car with it. It's a heavy piece to carry around, but I feel that it will last a good many years. I did make a spacer to cram into the receiver, so the hitch doesn't rattle as much. Otherwise it's great. Tim E.
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