Most Popular Steel Ball for 1997 Dodge Van

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!

Timely shipping and helpful staff.

Nice heavy duty kit. Note that the mount is drilled for the larger 1 1/4" shank diameter. The balls match of course.

The hitch and ball mount are excellent quality. My concerns are twofold. The hitch is so heavy that I had to take it to my mechanic to have it installed. Minor cost and inconvenience, but the hitch for my previous F-150 was just as sturdy, but easy to install myself (albeit with higher ground clearance). My concern about the ball mount is that the factory told me erroneously that it could not be reversed for a drop, so I returned it. This order is for the replacement after I was finally correctly told it could be reversed and how to do that. Ball mount would have been a 3 for that reason, and overall hitch and ball mount quality a 5. So I averaged them.

I have two of these. My first I bought two years ago. I very highly recommend this Curt Class III Ballmount 2" Drop because of its price, durability and quality. I towed various class 3 loads with ease and confidence with this ballmount. It slides into the hitch and does its job without fail. It looks excellent after towing a load. etrailer's price is about as good as it gets and delivery is very speedy.

Service from eTrailer was great, they even wrote to ensure I got the order correct when I ordered a different size hitch cover than the drawbar that I ordered. Picture attached of the somewhat unique application for the Euro style setup I’m using – I’m dragging my race tires to racing events with my 750HP Cobra!

Excellent fitment and gives my trailer a level stance.

Excellent hitch easy installation.It only took me about an hr and half to install from start to finish

Easy to install. On the road some other KIA Telluride shouted at me about where I got the hitch. I shouted back etrailer.com and shouted that I installed it myself and it was relatively easy.

The hitch was delivered as ordered. The 2" ball was torqued on and it is a perfect fit to the receiver. Solid and high quality. etrailer.com has continued to be a great online retailer for me.

Paul/ you were a great help. Told me everything I needed to know. It works fine each time I use it. Thank you, Scott

Cool to follow up on your product. The multi-ball works as it should. I bought it since I didn't know if the trailer I would get would be 2" or 2 1/4. I tow a 4,000 # trailer/race car with it. It's a heavy piece to carry around, but I feel that it will last a good many years. I did make a spacer to cram into the receiver, so the hitch doesn't rattle as much. Otherwise it's great. Tim E.

the packaging showed up as a mess, need to see if its damaged when I open it