# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Very solid hitch. Arrived in perfect condition with all the hardware needed. I watched the installation video for installation on my 2013 Taurus which was a big help. The installation went perfectly with only slight drilled hole modifications for bolt alignment. I did the installation by myself, and did not have the car on a lift, so it took about an hour and a half which was not bad, as most of the time was just disconnecting the exhaust and positioning the hitch. I would not hesitate buying another hitch for my Chevy and if i do, it will come from etrailer. Great company, EXCELLENT communications, and very fast shipment. Couldn't be happier. By the way, I also purchased the locking hitch pin, a bike rack, and padlocks all from etrailer. Very happy with these purchases too!!!!! If you are looking around for a better deal, just stop, and buy here, you won't regret it.
Much easier to load on to my car and load the bikes on to it. Much lighter. I love it.
# 3
Thule T2 Classic Bike Rack for 2 Bikes - 1-1/4" Hitches - Wheel Mount
Great product, I've been happy with the previous Thule, and am happy to see I dont' have to mess with feeding the Thule cable through my bike to lock it anymore
I have to get a trailer hitch extension in order for the bike rack to fold up when not in use. Definitely will go through etrailer for this item.
# 4
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
# 5
Curt 2 Bike Platform Rack - 1-1/4" and 2" Hitches - Frame Mount - Tilting
I installed this rack onto a Curt trailer hitch which is mounted onto a 2017 Honda Fit. I have been using it intermittently for several months, probably about 5 times with one bike and twice with two bikes. I give some pros and cons below and then elaborate. Pros: easy to assemble, easy to mount and dismount bikes, easy to lock and unlock, how to put the rack into different positions is intuitive Cons: inconvenient to put the rack into different positions, inconvenient to mount the rack onto the hitch, rack protrudes about 15 inches from bumper when in flipped up position (seems very vulnerable to someone backing into it in a parking lot, very inelegant looking I say the repositioning is intuitive because there is really only one way you could possibly place the pins for each position. But removing and replacing two pins is much less convenient than turning a knob or a lever, like some racks do. Also many racks fold and flip in such a way as to look very unobtrusive when in non-use mode. This one looks like kind of a monstrosity. That does not really bother me but it might bother some owners. The part that does bother me is how far it protrudes from the car. I back into parking spaces whenever possible to avoid someone bumping into the rack and damaging it (which happened to a friend). My number one suggestion for Curt is related to mounting the rack onto the hitch. Make it easier to tell when the holes are lined up so that the bolt/pin will fit and thread. As it is now, if you insert the rack as far as it can go it is way too far in. Ideally, it would be exactly lined up. Failing that, maybe some kind of click or other feedback to know at least that you are in the neighborhood. It would also be great to have an attaching device that is easier to fasten and unfasten than is the bolt/pin. Tip for mounting the rack onto the hitch: I assumed that it would be awkward to hold, what is it 46 pounds?, while trying to line up the rack probe with the receiver. If you have a garage with exposed collar ties, my solution could work well for you. I looped a cargo strap over a collar tie. Then I hooked both hooks of a bungie onto that loop. The idea is that you hook one of the bike frame holders of the rack onto the bungie, suspending the rack a few inches off the garage floor. This takes most of the weight of the rack so that you can just pull up or down and forward until you line up with the receiver. Tip for mounting bikes. Don't put the little screw into the post that prevents you from completely removing the bike frame holders. Remove both holders. Position the first bike, slide the holder into place, position the second bike, slide the holder into place. I found this makes it much easier, because you avoid parts of the bike hitting the holder as you are trying to get the wheels into place. The trick is that if you are mounting only one bike, don't forget to put the second holder back on - or maybe just stick it inside the car right away.
I had a 1 1/4" hitch installed on my 2016 toyota camry (the only size offered on the camry). I was very pleased with the ride. I expected to hear alot of noise like experienced when towing a trailer, but I heard almost nothing accept when going over speed bumps. I had to extend the tire supports to their widest position because having mountain bikes with a step through angled bar, they were more secure the closer i could get the upper and lower support arms to the seat post. The bikes were mounted in opposite directions and only stuck out maybe 6 inches or so. One locking barrel on the lower support arm was malfunctioning and gave me trouble but i called etrailer and they sent a replacement as soon as they were in stock. It comes with a anti rattle hitch pin but I highly recommend purchasing an anti rattle hitch pin with a lock on the end instead of just a clip for more security when unattended. After a few times mounting the bikes and figuring out the best way they should be positioned (pedals positions, direction of bike, and that my wife's smaller bike fit better going on first with my larger bike on the outside) I can mount the rack and bikes and be ready to go in just 5 minutes. (70 pounds on a torque wrench recommended for the hitch pin) I am overall pleased with my purchase i would recommend this product.
# 6
Kuat NV 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Gunmetal Gray
This thing is built like a tank! It is of the best fit and funtion I have seen in a bike rack! Solid as can be, fits my bikes perfectly and looks awesome! Plus it folds completely out of the way to access the rear liftgate on my 2022 Rav4!
Great service from etrailer and the rack arrived as expected. Fairly easy assembly. OK video on Kuat’s site, but didn’t cover the foot pedal. Really glad we got the 2” hitch. It tightened up and we’re impressed with the quality and the stability of the rack. We haven’t done a road test yet, but look forward to putting it to the test. We have a Ford F-150 and it works great. The bikes were fairly easy to load with the batteries out and two people. We do need the strap extenders for our RadMini Step Thru’s. The tires are too big for the ones that come with. Only one set of extenders came with the bike and one adapter for a smaller tire. It’s okay, but since it’s a two bike unit, would have been nice to have both extenders. Otherwise, we are really liking the look and stability.
# 7
Kuat Sherpa 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Gray
So after much research into bike racks, I decided on pulling the plug on the Kuat Sherpa 2.0. I've looked into the Kuat NV and other brands, but they were just too much for my needs. If you've got "regular" bikes and not the heavier eBikes, then this rack is perfect. I wanted a hitch rack that was user friendly and not overly complicated. I have a mixed bag of bikes and this rack can handle them all, from mountain bikes, street bikes, and BMX bikes. I like that this rack comes with an adapter piece for 20"-24" wheels. Assembly of the Kuat Sherpa 2.0 is really a no-brainer. I think it's only 4-5 bolts really. Everything else is ready to go. The anti-rattle hitch ball mechanism is simple to use with just a twist of the dial, easy. The tilt pedal/lever is also easy to access should you need to open your hatch, a solid "click" assures it's in place. So far, loving this rack. Fit and finish is superb. Thanks to Jerred and etrailer for answering my questions, always helpful.
OMG!! I have been researching and pricing bike racks for a month. Every time I thought I was ready to pull the trigger, I have a question or review that through me off the trail. I was ready to purchase the rack from outdoor retail store and drive 2 hours to pick it up from store to save the $75 shipping, when I thought about etrailer that I had used when I had a travel trailer. Checked them out, they had the exact rack I decided to buy, with $[XX] discount and free shipping. Life doesn’t get any better. It was delivered right on time and in great shape. BTW etrailers website description and videos were better than the racks manufacturer site. You are Rock Stars in my book. Overall, start to finish was above and beyond expectations.
# 8
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
So far I’ve just assembled it and took a quick test drive around the block. My initial thought is this thing is perfect. It’s super sturdy and easy to use. My only gripe and it’s not fault of the rack, but it’s heavy…
If you've done any research or read any of the other comments on either this rack, or this seller...rest assured they really are as good as everyone says! I ordered my rack on around 4pm est on a Friday afternoon and within an hour I received an email that said they have shipped my product AND upgraded to priority shipping. Can't say enough positive things about the customer service! When the rack arrived, it took me a little over half an hour to get it set up. Probably would e been faster if I were even slightly mechanically inclined (or if didn't I didn't have to borrow a socket wrench from my neighbor). We finally had an opportunity to load up the bikes and head out for a ride today. As others have said, the first time you load up your bikes, it's kind of like a puzzle to get them situated. Took about 15 minutes. This rack is awesome! Very sturdy and the bikes were very secure. Only racks I have had in the past were rooftop fork mount racks. This is so much easier! On e we got to the trail (over an hour drive) getting the bikes off was a piece of cake. Afterwards, it was time to load them back up and it was less than 5 minutes to get them all on and ready to hit the road. There were other 4-bike racks on the website, but this one had enough great reviews that I felt comfortable making the purchase. After the fact, I'm very glad I did! I can't imagine the $800 rack can be that much better than this, and I highly recommend this for anyone looking for a 4-bike platform rack. I will definitely recommend this rack and etrailer.com to everyone I know.
# 9
Yakima RidgeBack Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches - Tilting
Check out my other review on the hidden hitch for a 2015 BMW 4 Series for the majority of the review, but this thing is great. Easy setup and install, does all the things it's supposed to do. Mounting and removing bikes is a snap with the included clips (big difference from some of the cheaper variants with nylon ratchet straps). Fits very snugly in my 2" receiver, and pretty solid on the highway and over bumpy roads.
The rack itself is fantastic. Not too heavy, easy to attach to hitch, and very easy setup. The only real downside is if your bicycles don't have a standard frame, you'll need to buy the Yakima Tube Top Bike Adapter Bars (~$50 each) in order to be able to mount them on the rack. I will say that smaller bikes (for my 9 year old) can be a challenge to mount with larger bikes as you'll need to finagle the handle bars and such to get them to line up but once you do it a few times you figure it out.
# 10
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
The good: I like the way the bikes are held in and the ability to add the upright adapters to the bike frame holders. The straps are quality too. For a jeep with a spare tire, this is the perfect length to clear it. This rack is 5 stars from the bike holders to the base of it. The bad: the 2"receiver adapter and bolt are insufficient. I wish they made this in a solid 2" hitch. The entire setup is held into the receiver by a very short bolt. It only goes about half way into the receiver tube. So your hitch is only "secured" on one side. A hitch pin or bolt should go through the receiver tube completely imo so it can be secured on the other end with a retaining clip or nut. Because this only goes in the one side, the entire weight of the rack plus bikes are held tight to one side of the receiver by the undersized bolt and washer. A few bumps down the road and that bolt loosens. Now instead of distibuting the weight of the rack and bikes on the receiver and post, it's completely up to the bolt to keep you from losing the rack. The bolt threads get damaged too. I took this down a dirt road and nearly lost everything. I had to buy my own bolt with hd fender washers and lock washers to correct this. Thule should've provided this from the start. The current short bolt design where only one side of the receiver secures the rack is unacceptable. This rack is 1 star at best for the connection to the receiver.
Hitch pin broke before I got it. Looks like a poor design for the locking pin, they might want to consider a different design. I got a 3/8 shear pin from Home Depot to replace and it works great. Bike rack is great!
# 11
Thule Passage 3 Bike Carrier - Trunk Mount
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.
# 12
Rhino-Rack Bike Rack for 2 Bikes - 2" Hitches - Tilting
I purchased this bike rack a year ago and I use it A LOT. I had to buy and install a stabilizer because without it, the unit would sway back and forth even without a bike on it (very noisy). This makes removal more cumbersome but since I keep the hitch on year round it doesn't matter to me. The tilting function is fabulous allowing easy use of my RAV4 hatchback. I can even tilt it down with a bike on it. I got the 2 bike hitch. Plenty of room for two bikes to fit without rubbing. Lastly, the hitch has a sizable through-hole on the bottom to thread a good sized cable so I can lock my bike up. Sturdy. I highly recommend.
The unit ‘s simplicity is a real plus. It takes less than 3 minutes to put the rack on the vehicle. It is well built and very durable and has a nice feature that allows you to open the rear hatch for SUV owners without removing the rack.
# 13
Rhino-Rack Road Warrior Rooftop Bike Carrier - Fork Mount
This bike carrier has a clean design and it assembled and attached to the roof rack easily. A locking front cover prevents it from being detached from the roof rack and the tray has a cut out in the front for a disc brake if my next bike has one. Once everything is snug, the bike feels solid and there's no slop.
I'm not too sure how to rate this but I'm not happy with it. Everything that happened is no fault of etrailer. I've made many purchases from etrailer, they're a great distributor. The bike rack appears to be great. The problem seems to be that they changed the design. To start, UPS damaged the box in shipping and then tried to tape the package they sent me. After walking through the parts in the box with an etrailer rep on the phone, it seemed that no parts were missing. So I proceeded to connect everything up based on the instructions. As I put it together I noticed the mounting bracket in the rear doesn't have anything to remove the slop. The rear is literally resting on a slider, which means that it would rattle when driving around. Just for kicks I took it for a drive with my bike on top. It rattled like crazy! So I looked at the installation videos on etrailer and then youtube. Every one of them showed an extra rear mounting bracket with knobs to tighten. These were not listed in the install manual so I suspect Rhino thought they could cut cost by eliminating them. I contacted etrailer to see if they had any. They didn't. So I returned it. Sadly, I still had to pay a $25 restocking fee. I'm not sure why etrailer charged me. It's not like I bought the wrong thing and didn't want it. It's actually a really nice bike carrier. Just a flaw in the design that etrailer should catch when they test it out in their videos. If anything, I've helped them out with this. Hopefully etrailer will test out what I sent them, then reach out to Rhino about this new design flaw. Again, I like etrailer as a service but I wish they had caught this before selling to me (and others). I strongly suggest that you don't buy this until the bracket issue gets resolved. Also, take a look at the last pic of the Inno XA391 on the etrailer site. They resolve the rear bracket rattle by putting in a thumb screw.
# 14
Kuat Trio Roof Bike Rack - Fork Mount - Clamp On - Aluminum - Black and Polished Chrome
Installed all products after having watched videos and read through pdf instructions. The Yakima JetStream roof rack system is outstanding (with one exception) - instructions and videos facilitated the installation. The Yakima system is the only one I could find for my car (Mercedes E450 Coupe), as the car's panorama roof glass extends to the edges near the fixed mounts. The Yakima system is quiet, thanks to the ability to modify the crossbar pitch angles, and has a high-quality appearance that complements my car. And it is rock solid. The Kuat Trio bike tray is an outstanding low-cost, simple solution - well-designed and well-executed and installs to the Yakima JetStream bars flawlessly. I would recommend that Kuat include a 12mm x 100mm thru-axle in the Trio kit, as I had to purchase that part separately. Only disappointment is in the Yakima Landing Pad Covers that ship with the Landing Pad 22 (LP 22) kit. The covers do not snap tightly into place, and appear as if they were designed for a different Landing Pad. In summary, my Yakima/Kuat bicycle roof rack system exceeds expectations (except for the LP 22 Covers), operates flawlessly, looks great, and stores easily. It has given me high confidence in Yakima, in Kuat and in etrailer.com. Well done.
Great rack easy to install, light weight and well made.
What our customers are saying:
"Found your site on google, after a quick search I found the bike rack I wanted at a great price. Placed my order, and just under a hour 3 emails,1, order recieved,2, order in stock,3, order shipped. Never have I had such luck with a online shop. Thank you"