Replacement Upper Strap for Yakima KingJoe Trunk Mounted Bike Carrier

by: Pauline12/09/2021

These straps are different from my original King Joe 2 straps, which came with sewn loops. The package came with no instructions. I contacted etrailer customer support and they were unable to help me and referred me to Yakima. Yakima's support person mused that etrailer might have sent me the wrong straps, then stopped replying to my follow up emails. I went to a local bike rack dealer who couldn't figure it out either. In the end I bought a new bike rack. If I could give this product a zero star rating I would.1220898

This is the correct replacement strap for the King Joe 2 bike rack, according to Yakima. I will have Customer Service reach out to you.

-- Thomas M - 12/10/2021

127292

The issue with this particular replacement strap is that it requires you to have an industrial sewing machine on hand. Which I don't have. This is due to the poor original design of the upper strap for this bike rack, where the strap threads through a slot in the hub, and is sewn together to make a loop. There is no way for a normal customer to replace it. The solution perhaps would be to provide a second buckle along with the provided second piece of nylon strapping. That said, this is a standard Yakima replacement part, so it's not etrailer's fault. A secondary complaint is that these replacement parts do not come with any instructions whatsoever. When I called customer service, there isn't anyone there that is familiar with this rack or this issue - which is not all that surprising, given that this model is so old. (Which is why I needed replacement straps!) So the bottom line is, you can replace half the upper strap, but it still leaves the old sewn-on strap as the weak link. I should mention that the quality/materials of the item are very good, as far as it goes.1176818

This worked for me because the only part I needed to replace was the part with the hook. If I had had to replace the other part, I am not sure how I would have sewed the strap into a loop -- no instructions were provided.1051904

I acquired a very used Yakima trunk trailer from a friend, but it was missing the two top straps. These replacements were so easy to find, and the shipping was very fast! Thanks for offering great support of your products, even when they're no longer in production!428216

It looks real good. The strap is much heavier than the one I have on my bike rack, which is not a Yakima King Joe. I will feel much safer using your straps. Thanks.884329

Great replacement for my upper straps on my King Joe Pro 3. Also came with new cams, which need to be sewn on or use a mechanical buckle of sorts. Grate product and fast shipping!!262714

Works good, nice quality, 893499

It still works really great, such a great quality comparing with other brands so it was an awesome investment

Cleber M - 09/28/2021

121737

No instructions included in the box on the type of thread needed to sew the strap of the buckle onto the bike rack. I just clicked the instructions link on your feedback page and I got a message indicating no instructions are available.

The video makes no mention of the need to sew the buckle on the bike rack.867453

by: Pat W.10/06/2016

The replacement part was the right size and fit. It is working properly with no visible UV deterioration.303918

The replacement strap is working flawlessly

Pat W - 10/11/2017

29026

by: Robin 03/02/2021

The part was a perfect replacement for the original equipment. It has performed just right!972255

Excellent customer service, Etrailer followed up with emails informing of ship date.897033

by: Keith02/04/2018

Works fine. Good purchase. Pleased with etrailer. Quick and professional.472727

Received the product very quickly and exactly as advertised. Also got an email very shortly after letting me know all was moving forward. Excellent service.221527

Product functions fine. No problems.

John C - 08/30/2016

20669

Great customer service! 1013887

Exactly what I needed, and arrived a lot quicker than anticipated. I'm very satisfied with the product. 167118

quick delivery, product worked perfectl y!258521

Product was exactly what I needed and the customer service is top notch.580296

Just as expected, great service and easy ordering.186092

The product was what I expected, and arrived in timely fashion.465322

Shipped Fast and exactly what I needed. 395672

1249330

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