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Average Customer Rating: 5.0 out of 5 stars (17 Customer Reviews)
ETrailer is a very good ethical business that treats customers very fairly & has great customer service. That is my overall evaluation. Here is an example why:
About 1.5 years ago ordered Thule Aeroblade racks, Curt Hitch & Trailer Light kit for my 2017 Nissan Rogue. All items worked perfectly. Then got re-ended which totaled my 2017 Nissan Rogue. Bought another 2017 Nissan Rogue but lost the key to my Thule Aeroblade Racks so I had to cut the end caps to get the racks off. Ordered new end caps & locks. ETrailer charged my credit card & then reversed the charge when shipping was delayed because part not in stock. When the item shipped my credit card was re-charged. I consider this a very good ethical & fair business practice. Then turned out I ordered the wrong endcap. ETrailer agreed to take the wrong endcaps back & refund the cost minus shipping. Ordered 4 of the correct endcaps & got them a few days ago. Waiting for my refund (original endcaps have been delivered) but I am not worried. I know ETrailer will credit the net amount to my credit card.
etrailer to the rescue! When I lost a specific part of my roof rack, I found exactly what I needed here. 100% OEM parts, too! I will be buying again.
Outstanding service. The ordering process was very easy and the delivery was exceptional!!!! Highly recommend etrailer.
I needed two replacement caps for my Thule aero blade cross bars. These caps matched what originally came with the cross bars.
This part is a direct factory replacement and an exact fit for the Aeroblade. After a year of use it still looks new! Don't hesitate to purchase this item if you need a replacement.
Identical replacement for the one I lost. Was easy to positively identify on etrailer. Shipped really fast.
Has worked perfectly. I lost mine when I forgot to lock the piece on top, and it flew off somewhere on a drive. I am more careful to make sure these pieces are locked on, and I bought the matching lock from this website. Flawless.
Very fast shipping! Thanks a lot. Too bad I ordered the wrong side.
Exactly what was needed, perfect fit. First rate product and service.
The product was delivered on time and was exactly what I needed. Great service. I appreciate.
Perfect fit just what I needed
Arrived quickly and exactly as describe d.
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