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Average Customer Rating: 4.8 out of 5 stars (24 Customer Reviews)
Great to have found you guys and thus able to buy the bits (915-0660-31/753-3001/853-3506/853-7481/853-0446-01) I needed rather than having to buy a complete set!
Everything arrived as ordered and was fast.
Will be refitting the bits in the coming days so will be able to transport two bikes once again...hurrah!
Will also recommend you to others.
Thanks again.
Someone was successful in stealing key parts /straps off my rack. I contacted Thule directly for replacement parts, unfortunately the parts I needed were not available for individual sale on their site. I would have to replace the entire assembly. They directed me to etrailer.
The etrailer representative was courteous and knowledgeable. Parts came RIGHT AWAY.
Wasn’t threaded properly so I could not use it.
I bought this replacement lever, bolt and barrel nut for my Thule double track bike rack. The product was exactly as described and arrived well packaged and ahead of time. Prompt service. I am very satisfied and would order again if the need arises.
I purchased wheel holder replacements and the hardware for my Thule 990 bike Rack that were not available from Thule. They arrived on time and fit perfect! My wheel holders were stolen by an opportunistic thief from the rack. Of course I was upset about this and became even more upset when I realized Thule didn't offer them for purchase. I found etrailer.com and was delighted to see that they were available and for a reasonable price. Thanks etrailer you saved my summer! Two thumbs up!
I needed to replace 3 parts on my thule bike rack. The salesperson was very helpful in locating the correct parts. They were delivered promptly. An excellent experience for me.
Exactly the part I needed for my THULE 990XT bike rack.
This was easy to use in order to fix my Thule rack. I was glad to be able to find these parts were in stock
small parts are often "lifted" from apparatus external to vehicles and finding replacement parts and purchasing them at a reasonable cost even more difficult BUT etrailer solves it all, reasonable parts cost, huge inventory and smart shipping make it an ideal site for the thrifty
This is exactly what I was looking for but I was even more impressed with the speedy delivery of the product and the follow up emails letting me know the status of the delivery. Very good customer service. I thank you!
Sara F.
1/31/2015
My bike rack is still intact and holding up my bike, Jerry, so I am a happy customer! Thank you!
perfect fit for our replacement
e-Trailer rules! Part came in just in time for my trip!
Exact parts needed, shipped promptly.
Spoke to a representative about the parts I needed prior to ordering. Was very helpful with me and made sure I had everything I needed. Told me when package would be shipped and when I would receive it. Everything came in on time and was exactly what she said it would be. Rack works perfect again. Great customer service, would recommend to anyone.
When ordered part was out of stock, they contacted me immediately to let me know. Very good service
This company is great to deal with, prompt and honest. No more need be said
Fits as advertised!!
Lightening fast service. Seems like I just hung up phone
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At etrailer.com we provide the best information available about the products we sell. We take the quality of our information seriously so that you can get the right part the first time. Let us know if anything is missing or if you have any questions.
Brooke M.
4/18/2023
Oh, no! Thats not good. Let me have our customer service team reach out to you about this.