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Average Customer Rating: 4.8 out of 5 stars (27 Customer Reviews)
etrailer exceeded my expectations, this was my first order with etrailer but it won't be my last. I received my order promptly and it is of good quality and the price can't be beat. Thank you etrailer.
David B - 08/24/2020Over time i have purchased several parts for my Thule rack from you. Your site is easy to navigate, purchase is simple and shipping is reasonable. Thank you for saving me from having to discard a very expensive rack, you saved the day!.....again.
They did ship me the wrong part but shipped me out the part out over a holiday weekend. Got it Monday night. Easy no hassle service. Hope they earn a 5star next time.
Very good customer service and the product i ordered was exactly what I needed thank you and aloha
Received the ordered part only to learn that it did not include the pin that attaches to it. Don't know yet how to proceed. We'll figure it out but it's costing us more down time. The parts catalog needs to be more clear as well as easily accessable.
Victoria B - 12/27/2019
Just what i needed , great customer service from etrailer , they found the item i was looking for special order it and everything and it was not even an expensive item , but hard to find , thanks etrailer.
Jose - 08/20/2014Right part, Right price. If there was any downside it is that not all the parts I needed were available unless having to buy an entirely new complete unit. Probably the manufacturers deal and not this suppliers deal. Either way, A few emailed questions & answers and I was able to get most of what I needed accurately and in a timely manner. As it turned out I was able to find the missing bolt under some debris in my truck bed. All in all, I'd use these guys again and so should you.
Exactly what I needed. Order was processed quickly and I received it quick as well.
It took a little time to get everything together, but that could just be covid. Everything arrived and worked perfectly.
As advertised, timely delivery. Would be a repeat client
The knob is a direct fit for Thule Xsporter. I was able to replace all four corners of the base adjustment. I am now able to adjust the rack height for the proper application. Ordering through etrailer was easy with great shipping option. Very pleased with my purchase or any future purchase for parts availability.
Exact replacement! The threaded bushing IS brass just like the originals even though it appears to be zinc in the photo. Great part!
I guess the product itself is good. It fits and that’s all that matters.
Great service! I live in Hawaii and I received my rack replacement parts within 4 days of placing my order so I could get my truck racks back in service without losing a weekend! The parts I ordered were high quality and fit perfectly. I'll definitely be using ETrailer Corporation again!
the product from etrailer was described exactly as what was ordered and works exactly as described. shipping and the ordering process went smoothly. over all i am very happy with this purchase.
Exactly as promised at a great price. Will certainly do business here again!
Fit my Thule rack perfect
i broke one of these when it was struck by a hard object so i replaced all four. these are exactly like the originals.
Just needed a replacement for the 2 that i lost. Shipping was quick and easy. Thanks!
The part I ordered worked perfectly. The part was very inexpensive - Less than $8 total with shipping & tax. It was delivered in just a few days. Exactly what I wanted.
makes for a very easy operation to change rack heights.
Exactly what I expected and I was delivered quickly. Thanks for the help
Perfect fit, with a great finish.
Couldn't be happier.
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