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Use this kit to replace the long and short ratcheting hooks - or grip arms - of your Swagman XTC or XC Series bike rack. The kit includes 1 long arm (bottom) and 1 short arm (top) for the upright bar of your bike rack.
Features:
Specs:
California residents: click here
the black rubber was discolored didn't look as good as the one I have, but it will do the same job as the one I have
product was delivered just as was pictured and seems to work fine good work on your part thank you
Dont leave them on the rack hanging after taking your bike off and drive off. DOH!
The only problem I had with the product is I only needed the shorter of the two hooks but I had to order the set to get it. But on the other hand, I have a replacement if I loose another hook.
Swagman makes great products. Very sturdy, reasonable weight and bikes are secure in their mounts.
The product was as described on the website and the customer service and shipping were excellent. I had several followup emails for shipping and tracking numbers. I totally enjoyed the experience with etrailer and would order from them again. Thanks so Much
What amazing service! I ordered on a Thursday and had my item the following Tuesday and that was over a holiday weekend!
Email contact and package tracking information after ordering was also excellent. Thank you!
Somehow lost one of the Swagman frame hooks.....yo must have these to use the rack. It is nice to buy parts, not another whole bike rack. This is the strongest rack I have seen to carry behind a 5 th wheel trailer.
Was so glad to have found this piece at etrailer.com. have ordered from them in the past and more than pleased with pricing and delivery.
I have learned my lesson not to go through a car wash with my bike rack on ....:( (at least i was able to replace the damaged part and not have to buy the entire rack!)
The only reason I needed replacemenet parts was that I misplaced one of my bike hooks. This bike carrier is everything I expected.
I needed 2 long hooks to allow proper loading of my bicycles. This makes my bike rack work perfectly. Etrailer is a great resource for all towing needs!
Worked like a charm…I welded brackets to the frame. Very easy. They hold the e-bikes in place on the road!!!
My hooks went missing and so glad I found exact replacements versus purchasing an entire new rack. Fit is perfect, order filled and shipped promptly, delivery was earlier than expected, in other words a perfect shopping experience!
Steve
1/23/2024
I haul my bike once or twice a week and the hooks continue to cinch like new. A year later, stand by my 5 star rating.
Excellent parts for an older bike trailer. Great communication on order status.
Victoria H.
2/22/2025
Hi Jacquelyn, I'm glad this worked out perfectly for you! Do you have a favorite place you like to ride?
Just what I needed! One of my rachets broke and fortunately etrailer had replacements!
the parts were exactly as described. They were on backorder and not received for over a month however I was updated and assured my order would be delivered when available many times during the wait.
Gwendolyn Y.
3/3/2025
Hey Curtis. I'm happy to hear everything finally arrived to you. Have you been able to take your bikes out yet?
All I ordered were replacement hooks for my Swagman cycle rack. (I forgot to bring my hooks from home to Florida.)
Swagman makes a great product and their replacement parts are also great.
...but etrailer is the star. Great people to deal with. They had the parts in stock and they processed and delivered them promptly. They also were the low bidder for these parts. My hat is off to them for a good job running their business with customer satisfaction as a main target.
Ron
3/9/2019
Still working as advertised.
Overall it is a great replacement. The hole for the lock lines up better for the lock I use. The only bad thing about it is that the padding is extra hard. This might scratch your bike frame. I guess in the long run it will last longer, so just use a rag in case it does scratch.
Product does what it is designed to do. No issues.
George
1/5/2025
It is still functioning as it should. No issues at all.
My name is not David. Order was placed by Kathleen Imhoff. I do not see why this item has to be shipped as a pair. Each ratcheting hook should be an
individual item. Cost me me twice the price. Shipping charges seem too high also.
Just what I needed! Thank you for keeping me posted on supply delays and shipping information.
Fast delivery, product as described!
We purchased the bike rack which came with the ratcheting hooks. The bike rack is awesome BTW. In the packing and moving, somehow the hooks have disappeared. The hooks are great and we also have the softride straps for added security.
parts arrived without damage
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Jim B.
1/15/2013
I ordered replacement pieces, Ordering was a pleasure for this first time etrailer buyer, delivery was exactly as expected and part exactly what I needed. Thanks etrailer for my perfect first time experience. Now what was scrap metal is useable again. Great!