Replacement Bracket Hardware for Equa-l-izer Sway Control Hitches

My old set of bracket hardware was showing its age. So, I decided to order this new set which should enhance the performance of my Equ-i-lizer hitch system.1598375

I expect the parts I received should perform well. I have the six inch version of these parts in use on another trailer and they work fine.
All the parts received were correct except for two each “Inner Link Plate for Equal-i-zer Sway Control Bracket - 8" Trailer Frames
Item # EQ90-02-5208.”
What was sent to me is the six inch frame version (about 8.25 inches long) which is generally not sold separately by the manufacturer or etrailer. The labels affixed to the plates showed the correct part number for the eight inch frame version (about 10.25 inches long) but I was actually sent the the six inch version. The plates were mislabeled as eight inch versions.
This mistake is delaying a major trip for us by at least several days. I called and spoke to someone named Shaunee (not sure of correct spelling) to assist in resolving the problem. I advised her of the mislabeling issue and to advise the support team to send me the correct eight inch frame parts. I have been assured I will receive the correct parts, expedited processing and shipping. We shall see…1295930

Fit the Equalizer / Fastway WD frame plates as advertised. The quality of the machining could be better .. some of the threads on the bolts had to be forced.304904

etrailer is awesome, the go to peeps for trailer part needs.911416

Exactly what I needed, and as ordered/d elivered.1237207

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