What Happens Next?
As soon as your order has shipped we will assign a tracking number. Shipments originating from one of our locations will have tracking information available on the following pages.
Processing Your Order
We are very proud of how quickly we ship orders but always want to make sure it is done correctly. There are a few things that might delay your order:
- Priority Mail FPO/APO Shipments
- Different Bill-To and Ship-To Addresses
- Requests To Ship To A Post Office Box
Occassionally, we may need to contact you to verify the information you have provided. If your order is taking longer than you'd expect, check your email and phone messages. Our customer service department is probably trying to get in touch with you.
You can also
contact us at 800-298-8924 (US and Canada only).
Please note that orders placed over a weekend can affect processing time.
NOTICE: etrailer.com authorizes you to use this order status system for orders placed by you and for no other purpose. Any other use of this system or information is strictly prohibited.
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Any use, re-publication or re-distribution without written permission is prohibited.
