I know it has been a while since I placed my order, but I wanted to make sure I commented on your service. I was very impressed with how easy it was to order my hitch, how quickly it came in and the price was just right. Everything was there and the instructions were easy to follow. Most importantly the customer service when I ordered was outstanding and very polite. This is the complete opposite service I received from […], both over the phone and in person. I am glad I walked out of there store and called etrailer. Thank you, just wanted you to know I appreciate good customer service. Not many businesses seem to care anymore. Will refer all my friends to you. Tory, Dallas, TX