Model I am a beginner to travel trailer camping. I bought a 24 foot Gulfstream. I ordered the Prodigy brake controller from etrailer.com, received confirmation of shippment the same day, which was Monday. The next day I received an email letting me know the tracking number along with other information. I received the unit on Thursday of the same week. I installed the unit myself, had a couple of questions, called etrailers help number, talked to very knoweledgeable people that answered my questions with detail and clarity. I have no problem using etrailer.com for any of my future needs. They will be my first point of contact. One more thing, the unit was $20.00 cheaper than anywhere else on the internet. Ken, Live Oak, FL Custom Fit
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