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You folks are awesome! I got a call to let me know that my hitch had to be ordered. I had an explanation about the possible shipping times as a result. However, you have exceeded yoiur own estimates and my expectations even on that. I ordered my hitch on a Monday and chose second day shipping. Even with the ordering you had to do, I have my hitch on Friday of the same week. Excellent service folks!! If I ever need to come back or refer someone, I will definitely remember you!!