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We got the shipment as promised. Everything was there, no missing pieces. The video on the web site was priceless, it gave me the confidence to rip off some of the trim on my brand new Caravan to get to the necessary places and replace the trim to its original condition! The hitch and wiring were installed in 3 hours only because it was my first hitch and we went reeeaaaallll slow to not make a mistake. The project went with out a hitch!! Fit perfect and exactly as the instructions said. I was amazed at upon completion the hitch was firm and the lights on the trailer worked!! Great!!!
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