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Overall excellent service. Price was right, shipping was fast, and the products were as advertised. Two minor quibbles: Packaging could have been better as the hitch arrived with one end poking out of the box. No significant damage though. Also, the installation time estimate 30 minutes was a little optimistic unless you have air-tools. Took me about 90 minutes doing it alone on the ground. The directions were clear and correct.
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