| Problem | Possible Issues | Testing Procedures |
| Brake controller display does not show that trailer is connected. | - Short on brake signal wire, trailer or vehicle side.
- Corrosion in trailer and/or vehicle plug.
- Short on brake magnets on trailer.
- Malfunctioning brake magnet(s).
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| Brake controller loses connection to battery ground. | - Ground wire was not connected to negative battery terminal, ground area does not have solid connection to ground.
- Adapter wiring does not match OEM connector on vehicle.
- Ground connection to negative battery terminal is loose.
- Ground wire has been damaged and exposed wiring is touching a metal area.
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| Brakes are applying too aggressively for the brake controller settings. | - Brake assemblies are not properly adjusted.
- Boost/Gain on brake controller is set too high for trailer size.
| - Adjust brakes properly (see video).
- See brake control owner's manual for proper boost/gain settings for trailer size.
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| Trailer brakes only work with manual control, not with brake pedal. | - Incorrect stoplight wire connection.
- Adapter wiring layout does not match OEM connector on vehicle.
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| Brake controller detects an overload condition during use. | - Trailer has too many brakes for brake controller to handle.
- Corrosion in trailer and/or vehicle plug.
- Brake signal wire on trailer is damaged, exposed wiring is touching metal area or another circuit.
- Malfunctioning brake magnet(s).
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| Display is erratic while braking. | - Short to battery on 12V wire connection.
- Short on brake signal wire, trailer or vehicle side
- Corrosion in trailer and/or vehicle plug.
- 12V wire was not connected to vehicle battery, 12V source used is not constant.
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| Brake controller detects a short on the brake wire while vehicle is idling. | - Corrosion in trailer and/or vehicle plug.
- Brake signal wire on trailer or vehicle is damaged, exposed wiring is touching metal area.
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| Trailer brakes engage when it is plugged into the vehicle. | - Incorrect stoplight wire connection.
- Corrosion in trailer and/or vehicle plug.
- Adapter wiring does not match OEM connector on vehicle.
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| Brake controller does not turn on. | - Connection to battery is not complete.
- Vehicle is missing a fuse or relay required to power 12V power circuit.
- Adapter wiring layout does not match OEM connector on vehicle.
| - Method 1
- Check fuse block for missing fuse/relay. See vehicle-specific FAQ if available, or check owner's manual.
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