Received order in full only a couple days after ordering. After looking online I phoned in to clarify a few things. I wish I could remember the kind lady who assisted in the sale. Very knowledgable, and even called an installer to ensure I had everything I needed. The pricing is great as well, I compared online, and the total order was ~ $250 cheaper.. Free shipping as well. I just placed my second order, and am sure I will return again.