Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
Sent out an e-mail to you earlier this week asking which hitch woudld be the best choice for installing on a 2000 Venture van for hauling a bike rack with two bikes. You suggested the one that would be easiest to install..received in a matter of days..installation went great ..very well thought out instructions. Everything went smooothly and the hitch is up nice and snug..doesn't stick out..looks great.
Regis, Newark Valley, NY