Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
Not much I can really say except that Im more than happy with all aspects of my shopping experience at etrailer.com. The website was a breeze to use, I received the product quickly with free shipping I might add, the prices were the best I could find anywhere and installation of the tow hitch was quick and painless. As for the hitch itself, Im extremely happy with it as well. Its hardly visible on my sedan Saab 9-3 and fit into my cars existing slots like a glove. Lets face it....when it comes to having a tow hitch on a sedan, the most important factor would probably be how visible the square is when nothing is attached and was quite nervous about how this hitch would look on my car. Well, as it turns out, the hitch is very well hidden and Im very glad I went ahead and had it installed.
Tony, Los Angeles, CA