Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
I find it rare when I get to praise somebody for their skills in customer service and their knowledge of the products they support. This is the second time I have had the pleasure of ordering from eTrailer.com. I've spent three days fighting with a Chevrolet dealer over hooking up my break controller. I have gone to several auto parts stores. I have consulted both Chilton's and Haynes' manuals. Nothing and no one had helped me know what I needed to know to connect my Primus break controller to my recently purchased truck. After explaining what I have and what I wanted to do to eTrailer.com I no longer am having a problem. They told me exactly what I needed to know and sold me the part I needed. They even took me to the web site that showed me where it went. Wow is all I can say... The dealer wanted to charge me $200 + to rewire my truck to hook up a break controller. Thank you for hiring intelligent people. I don't think I will ever attempt going anywhere else.
Troy, Goodlettsvilles, TN