Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
I am a beginner to travel trailer camping. I bought a 24 foot Gulfstream. I ordered the Prodigy brake controller from etrailer.com, received confirmation of shippment the same day, which was Monday. The next day I received an email letting me know the tracking number along with other information. I received the unit on Thursday of the same week. I installed the unit myself, had a couple of questions, called etrailers help number, talked to very knoweledgeable people that answered my questions with detail and clarity. I have no problem using etrailer.com for any of my future needs. They will be my first point of contact. One more thing, the unit was $20.00 cheaper than anywhere else on the internet.
Ken, Live Oak, FL