Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
I just have to say that Im really impressed with etrailer.com I ordered the following product: Folding 2 Bike Bike Carrier for 2 Trailer Hitches - Rola TX-102, not only did the staff at etrailer promptly ship my order but I recieved an e-mail telling me it was in stock and another one telling me it was shipped, this was two hours after I ordered the hitch and both e-mails were from different staff members at etrailer which tells me their companies employees work together to ship the customers order within a timely manner, all of this right before a major holiday weekend, thank you etrailer!
Brad, Madison, WI