Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
Amazing! etrailer was a little higher than the cheapest web seller on the hitch price - but when I factored in the shipping [..] it was like getting the ballmount and hitch lock free. Plus etrailer was cheaper than most of the others. The cheaper sellers with 100 price guarantees refused to match etrailers total delivered price - so etrailer was actually the cheapest[..] The best part is I ordered on Monday and had my hitch in hand and on the vehicle on Wednesday. etrailer provided tracking information so I knew when the hitch would arrive. Total costs with shipping - etrailer was the best price and the hitch arrived ahead of their promised shipping date. Everything was first rate and the folks at etrailer were great to talk to in person and they answer their emails. Complete satisfaction - no complaints. Thanks - John
John, Batavia, IL