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Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

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Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


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Satisfaction Guarantee
I was worried about not receiving my order in time for a planned vacation. The email acknlowledging recipt of the order showed a backordered part. I called and asked for the order not to be held up. They assured me that the shipping would only take a couple of days, and that the backordered part would be in quickly. Based on my experiences with other companies, I was doubtful shipping via ground UPS - 2 days ????. In a panic I asked that they still ship the order separately to avoid any delay. The very friendly operator said they would ba happy to do this for me and that I would receive a shipping notification that night showing a partial ship. The entire order went out that day and I received it 2 days later without any problems, tracking it on its way. These folks know what theyre doing and have great customer service to back it up.
Rich, Charlotte, NC