Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
I ordered a hidden hitch class 3 for a 02 suzuki xl-7 plus wiring harness, and a few little extras. Great service. Ordered the hitch and it arrived in a few days. Easy to install (even I could do it...and I have been known to bend roofing nails...many roofing nails). Took only ten minutes to install with the help of a friend to help me hold it up. The wiring harness took longer to hook up but it was due to my own errors. Shipping was fast and I enjoyed the UPS tracking. I knew where my products were at all times. overall a great experience. To get the hitch installed, it would have cost $180 plus $35 for the wiring at a local garage. I got all of my parts and more for less than $180. Great deal and great service.
Bryan, Pierre, SD