Contact etrailer.com


Contact Customer Service by Phone


800-298-8924
Monday - Friday: 7 am - 8 pm (all times Central)
Saturday: 8 am - 6 pm
Contact us by email

Track your Order


Click Here to track your order.

Shipping Questions?


Click Here for information on shipping rates, times and policies.

UPS Holiday Schedule

Nov 26th UPS closed, no shipping or delivery of packages
Nov 27th Delivery and Pickup of air packages only, ground transit closed
Dec 25th UPS closed, no shipping or delivery of packages
Dec 31st Delivery and Pickup of air packages only, ground transit closed
Jan 1st UPS closed, no shipping or delivery of packages


Contact us by email


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Please call customer service at 800-298-8924
Monday - Friday: 7 am - 8 pm (all times central)
Saturday: 8 am - 6 pm

Mailing Address:

etrailer.com
1507 East Hwy A
Wentzville, MO 63385

etrailer.com Warehouse Locations

  • Wentzville, Missouri (HUB)
  • St. Charles, Missouri

Shipping Locations

  • Concord, Ontario
  • Taylor, Michigan
  • Chesapeake, Virginia
  • Lakeland, Florida
  • Dallas, Texas
  • Fresno, California

Note: Not all products ship from all locations.


Satisfaction Guarantee
Fantastic! Easy, fast, and reasonably priced. We just purchased a vacation home and our family needed a hitch for our Caravan to haul bicycles back and forth. I spent a lot of time researching hitches on-line, and finally came across etrailer.com There site was easy to access, and easy to understand. With no prior knowledge about hitches, and thanks to the website, I felt confident enough to make a decision about the type of hitch I required based on my needs. I placed the order the next day and within an hour I recieved email notices telling me my order had been received, filled, and sent to the warehouse for delivery. It's not here yet, but I know it's en route thanks to the UPS tracking information. If I ever need a hitch or any other vehicle accessory, I will be back.
Frank, Seattle, WA