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Alex, Sabula, IA
07/03/2008
The Following Message Was Sent By Alex(the_verminator69@hotmail.com) On 7/3/2008 8:16:53 AM OID:655072 eTrailer had all the parts and wiring neeeded to make my vehicle trailer pulling worthy. And they even shipped it free irregardless of the fact it weighed 45 pounds! 1999 Pontiac Firebird+Trans+Am I VId: All Rights Reserved, etrailer.com (R)
Jill, Marquette, MI
07/03/2008
I was thrilled to find the trailer on the internet it was less expensive than many others. And, I was really thrilled that it arrived in just 3 days after I ordered it. I will definitely do business with etrailer.com again. It has been a pleasure. Thank you. Jill
Mark, Vernon, CT
07/03/2008
Great service, fast shipping, excellent product. Mark
Steve, West Columbia SC
07/02/2008
Thank you for your efforts to meet my schedule. It is very refreshing to deal with someone who values customer service.
Gil, Lufkin, TX
07/02/2008
Man, this was the bomb! I ordered my hitch on Wednesday and I received on Tuesday July 1st. I was shocked it arrived so fast. I opened the box at 5:30 pm and by 6:45pm the same day I had the hitch installed and ready to use. I also ordered the wiring kit and by 7:30pm I had it installed too. Everything fit perfectly. The instructions were simple and easy to follow. I installed everything by myself without any assistance and from ground level didn't have to jack the truck up. I highly recommend eTrailer to anyone who is looking for a cheap price for quality parts. Good job!
Jim, Kemblesville, PA
07/02/2008
I searched for Jeep parts online, foound etrailer.com. Their web site was nicely laid out, not crowded, easy to navigate. I quickly located the right hitch for my Jeep, and the correct wireing harness. The price was very competitive, so I ordered. Easy, simple, and cost effective.
John, Pittsfield, MA
07/02/2008
Outstanding service and product! Received hitch and accessories quickly and as advertised. Installation took about 1 hour. Quality products. Cant beat their prices. Will most centainly do business with again and sure to tell others.
Lewis, Meadowview, VA
07/02/2008
Dealing with this company is always a joy, they have what they say, quaity is great and price is too, always the first place I go when I need there type of product. great to work with and order from
Jonathan, Gales Ferry, CT
07/02/2008
Excellent deal for the trailer hitch with accessories. Best deal on the web. Free shipping was the bomb!
David, Chestnut Hill, MA
07/02/2008
Excellent. Couldn’t have been easier, pleasant person on phone, knew what she was doing and prices seem right. I am very satisfied.
Terrill, Sioux Falls, SD
07/02/2008
I ordered a trailer hitch and a wiring harness plus a bike rack from e-trailer late on Sunday night. I got free shipping with my order also, and it arrived Wednesday morning. The prices were fantastic and the service was unbelievable! How they did that really surprised me. Totally recommend e-trailer to anyone!
Jason, Black Mountain, NC
07/02/2008
Just wanted to thank you. Flawless service when I called, excellent prices, and an awesome trailer hitch. Ill definitely recommend you guys!! Jason
Reed, Shelby, OH
07/01/2008
I am impressed! Thanks for the great customer service!
Glenn, North Palm Beach, FL
07/01/2008
Unbelievable speed! You shipped the hitch and harness within two hours after I placed the order and I saved 10 over the cost from brand X who after a week informed me they needed 2 more weeks do to backordering. Thanks etrailer. Looking forward to receiving the hardware. Video assistance looks fantastic also and a real help reducing the anxiety of doing it yourself.
Armand, Wilmington, MA
07/01/2008
Excellent fit and install on hitch and wiring harness,could not have been any easier.Saved over $300.00 from dealer pricing.
Paul, Freeport, TX
07/01/2008
A child could do it
Nathan, Jacksonville, FL
06/30/2008
We got the shipment as promised. Everything was there, no missing pieces. The video on the web site was priceless, it gave me the confidence to rip off some of the trim on my brand new Caravan to get to the necessary places and replace the trim to its original condition! The hitch and wiring were installed in 3 hours only because it was my first hitch and we went reeeaaaallll slow to not make a mistake. The project went with out a hitch!! Fit perfect and exactly as the instructions said. I was amazed at upon completion the hitch was firm and the lights on the trailer worked!! Great!!!
Russ, Appleton, WI
06/30/2008
Great price on weight distribution and really good shipping time.Shipped same day ordered.
Gary, Palm Bat, FL
06/30/2008
I recieved my Hidden-Hitch for my 2005 Toyota Matrix on Friday. It only took about 30 minutes to install the hitch and the wiring kit. Everything fit perfectly and had all needed hardware... the welds on the hitch are as perfect as you can get.... Thanks... this is really a great product... my last experience at installing a no-name hitch was a total nightmare.... thanks again!!
John, Bonner Springs, KS
06/30/2008
I was very impressed with the swift hitch. It works great even at night when I am hooking up to my gooseneck. I had a cheaper back up camera but it did not work as well or at all at night. I would highly recommend the swift hitch to anyone
Tim, Huntersville, NC
06/30/2008
Great shipping and great customer service- this is my 2nd purchase:
Joel, Woodbury, CT
06/30/2008
You folks are the best! You provide knowledgeable, quality service and your sales representatives are genuinely sincere.
Tim, Sandy, UT
06/29/2008
Fast shipping and the right product with complete hardware arrived! Excellent service and shopping experience. Will buy through this site again!
Jim, Overland Park, KS
06/28/2008
I was very impressed with the service I received on my order of a class II hitch, bike rack and bike adapter. I placed my order on Thursday morning and expected to receive it on Monday. When I tracked the order I discovered that it was on the UPS truck for delivery on Friday afternoon. It cant get any better than that! Installation went well with only a couple of minor glitches. I am very satisfied with the folks at etrailer! Thanks, Jim
Dale, Pelican Lake, WI
06/28/2008
I recently purchased a trailer hitch and wiring for my Father and had it sent to his house. He had it installed by his old reliable local mechanic. Well... 45 minutes later the mechanic was finished and my Father was on his way. I want to thank everyone at Etrailer for a smooth and pleasant transaction. The whole purchase was so easy, affordable and had no disappointments. Thank you
Charlie, Pawpaw, MI
06/27/2008
This has to be one of the best websites that i have been to in a long time. very informative and good products, prices and especially the customer service how help me with my order. People should take lessons form this site. Charlie Paw Paw, MI GO TIGERS!
John and Janet, Decorah, IA
06/27/2008
Hey I just wanted to thank you guys for your excellent service from ordering, delivery, answering questions, and helpful honest suggestions. My wife and I ordered a cargo carrier at the last minute and were nervous as to wether we would have it for our trip. You guys said it would be here and it was, days before expected. I wish all companies held their promises as yours apparently does.You just made our vacation that much easier and pleasant with your excellent product!! Sincere thanks, John and Janet
Otto, Cleveland, OH
06/27/2008
I ordered a Curt trailer hitch for my 2008 Nissan Rogue. I was very pleased with my experience with etrailer.com. From the ease of selecting the right hitch for my truck to the great prices and fast delivery. I highly recommend this site to anyone in the market for a hitch.
Paul, West Valley, UT
06/27/2008
Thanks, The mirrors are fit perfect. Fast shipping.
Elliott, Mountainair, NM
06/26/2008
The best service I have ever received from any order I have ever placed online.
Mike, Fredericksburg, VA
06/26/2008
Very good experience, fast shippers!!!
Chuck, Gay, WV
06/26/2008
I ordered a hitch for a 2002 Toyota Corolla. This was my first time ordering and installing a hitch. The hitch and all recomended items that I ordered, draw bar, ball, circuit protected converter, arrived promtly and were easy to install.The prices were also very good. Im very satisfied with my etrailer.com experience. It was much simpler than I thought it would be. thank you.
Tom, West Dundee, IL
06/26/2008
Very easy to order from E-trailer. Appreciated the helpul answers to my questions about dimensions and freight costs affecting my selections. Thank you! Tom
Chris, Louisville, KY
06/26/2008
etrailer.com sent my trailer hitch and bike rack very quickly and I had both items installed within an hour. The whole buying experience was superb! I would highly recommend this company for anyone looking to add a trailer hitch or bike rack to their vehicle!!
John, Roanoke, VA
06/26/2008
Items shipped so quickly, we were really surprised to get them with just a couple of days ! Website has all the information you need to order quickly. Thanks !!!
Tory, Dallas, TX
06/25/2008
I know it has been a while since I placed my order, but I wanted to make sure I commented on your service. I was very impressed with how easy it was to order my hitch, how quickly it came in and the price was just right. Everything was there and the instructions were easy to follow. Most importantly the customer service when I ordered was outstanding and very polite. This is the complete opposite service I received from […], both over the phone and in person. I am glad I walked out of there store and called etrailer. Thank you, just wanted you to know I appreciate good customer service. Not many businesses seem to care anymore. Will refer all my friends to you.
Rick, Selah, WA
06/25/2008
I got online to find a trailer hitch because the local dealers were very expensive and they could not get the 2 inch. reciever. On etrailer I was able to find what I wanted and for about $30.00 cheaper than local dealers and I got free shipping. When I got the hitch it was a perfect fit and the wiring harness was very easy to install. I would order from etrailer again. They were great.
Betty, Fort Myers, FL
06/25/2008
I called locally and for the same hitch they wanted $100.00 more plus shipping and told me it would be 10 days. I found your web site, saved money and time for my customer. Thank You
Dennis, Enid, OK
06/25/2008
Wow!! I placed my order at 8:03am and get a notice in under 4 hours that the entire order has shipped! Wonderful! I also appreciate your website. I ordered a hitch and its accessories and yours is the only site that showed me everything I needed for my 07 RAV4. Your product reviews were great and I anticipate a quick delivery and will hopefully be using my purchase within a few days!
Patrick, Cooksville, TN
06/25/2008
etrailer is a great site with very reasonable prices and extremely fast shipping. They have great products that are very useful. I am recommending them to everyone that I can think of.
Neal, Bloomington, IN
06/24/2008
Thanks for the trailer hitch. It came promptly and fit perfectly. I am very pleased. Neal
Tina, Douglasville, GA
06/24/2008
My hitch came to me in two days with free shipping, beautifully packaged and boxed. My husband put it on my car in no time.... we didnt even get in an argument about it! WOW! Excellent product and service!
Bob, Coronado, CA
06/24/2008
I ordered the T-one wiring harness for my 2000 Dodge Dakota. The harness was easy to install and allowed me to easily connect the tail lights for a […] trailer. I will definately shop etrailer again. Their service was very good and the website easy to navigate.
Steve, Glendora, CA
06/24/2008
Fast, lowest price I could find and free shipping... What more you want.
Adam, Kankakee, IL
06/24/2008
A+++++++ company to do business with. I placed the order at 4:30pm and had the product the very next day. I received email confirmations and tracking info right away. Great company to work with. I will order from here again.
JM, Jasper, AL
06/24/2008
excellent ! As ordered and quality of equipment was great.
Marshall, Grays Lake, IL
06/23/2008
I have to say i was impressed, i ordered the hitch and the next day i had it by noon very good customer service. AWESOME JOB. As for the hitch im impressed with its light weight and durability if i had to rate this product i would give it a 10 it well worth it i look at many different ones and this one is perfect for the money.
Christy, Morristown, TN
06/23/2008
EXCELLENT!!! Their customer service is outstanding.They walked me through every step of the way and my hitch arrived just as they had promised. They went above and beyond to make sure my experience was excellent. Thanks!!!!
Richard, Saginaw, MI
06/23/2008
Very good pricing, fasssttttt shipping, very simple installation...very good transaction AAA+++
Jim, Dexter, MO
06/23/2008
etrailers service and products are great. Best price as well. I installed my trailer hitch in 45 minutes. The wiring took a bit longer though. The instructions in the Reese wiring kit were not great. But, its done and I can take the mini-van to the lake instead of the V8 pickup. Im a happy camper.
Jim, Winston Salem, NC
06/23/2008
I received my order promptly. Item was as advertised. I am not tech savvy but installation was simple and it works great. I will use you in the future. Thanks alot.
Dave, Delafield, WI
06/23/2008
Hitch arrived for my 2008 Toyota Highlander, bolted right in in the time table receommended. Found the etrailer video excellent for both hitch and harness installations. Wiring took about 10 minutes. The hitch quality and look is excellent. Went with the Valley hitch I think it has a better look around the muffler. All the best, dave
Jim, Grove City, PA
06/23/2008
Im a happy customer. I ordered the hitch over the phone and had it installed on my vehical two daws later. The wiring harness and hitch were as advertised, easy to install and at a good price!
William, Rockport, TX
06/23/2008
The drawtite front receiver looks great on my F350 99 model. Thanks for your assistance in providing this to me. I have passed on to several people info about your products. Thanks again. I just wanted to thank you personally. Ij plan to order more products in the future!!
Jeff, Camrose, AB
06/23/2008
I would highly recommend this product. We live in Alberta and could not find a wiring harness anywhere. The Chev dealership said they could get the relays in for about 80 dollars each, so we tried etrailer.com. The harness we ordered from etrailer was here in 8 business days, and cost very little. It is also extremely simple to install. Its a great product and we are very happy with it.
Matt, Normal, IL
06/23/2008
I browsed a few online vendors and found etrailer to be the best. etrailer offered easy navigation, and competive pricing compared to other vendors. If anyone is looking for anything associated with trailers, etc...I would recommend etrailer. Thank you for the quick turnaround of my order. I hope the end result fulfills your expectations and mine.
Mark, Metropolis, IL
06/23/2008
From first look at web site by using google and looking for info on electric trailer brakes and speaking with very friendly rep who took order and quick shipment of product, I would rate my experence as top notch. Mark
Dick, Freeville, NY
06/23/2008
Sensible pricing, Fast delivery and Great communication... thats a Perfect internet Seller! Im highly recommending etrailer.
Bill, Minnetonka, MN
06/23/2008
The hitch fit perfectly! Easy Installation.
Jason, Lagrange, IL
06/22/2008
Good experience although shipping took slightly longer than expected 1 week total time. Would definitely order from again with great prices and service.
Brian, Manchester, NH
06/22/2008
What a great experience! I highly recommend etrailer.com. They actually caught a mistake that I made in my order. I ordered the wrong size ball for the draw bar that I needed, and they contacted me before it was shipped. I was also very pleased with the directions provided with the wiring harness, they made it a snap! Thanks so much.
Gene, Kill Devil Hills, NC
06/22/2008
What a pleasant supprise! Not only was the hitch shipped promptly, but it fitted perfectly and only took 15-20 minutes to install.Better than great!
Timothy, Marion, IA
06/21/2008
The hitch arrived in a reasonable amount of time and instalation was simple. etrailer saved me about $120.00. I am very satisfied.
Rodger, Dunnellon, FL
06/21/2008
Received my hitch yesterday and installed it in less than 30 minutes. The wire to fish the bolt through the frame was frosting on the cake. Your products are awesome and I will highly recommend you to my friends. Thank You.
Randall, Lorena, TX
06/20/2008
Buying from etrailer was a totally pleasant experience. I called the customer service number to order because I had questions. I received well-informed answers and was helped to buy only what I needed. I was notified at every step in the delivery process which progressed like clockwork. My hitch arrived right on time in perfect condition. Great job etrailer!
Mike, Rockford, IL
06/20/2008
I received my package yesterday and it installed in about 10 minutes. It could not have been easier. Thanks for your help and the great service.
Laura, Dover, NH
06/20/2008
WOW! I can't believe you already shipped my order - thank you!!! Laura
Eric, Macedon, NY
06/20/2008
I appreciate the fast service!
Rick, Hartford, WI
06/20/2008
Great products, Great price, Great customer service, Thanks Much!!!
David, Leetonia, OH
06/20/2008
Wow what a great experience. This was truly the best on-line purchase I have ever made. The hitch went out the day I ordered it and arrived on time in 2 days. Speaking of the hitch, the directions stated it would take 30 minutes to install. This was completely off base, I was cleaning up after 15 minutes and the hitch fit perfectly. Thanks E-trailer
Randy, Colorado Springs, CO
06/20/2008
When I needed a hard to find part quickly, e-trailer stepped up and made sure I had when needed and at a good shipped cost - Thanks, will be back
Craig, Kennesaw, GA
06/19/2008
I can't believe how happy I am with the order. Quick shipping and the product was perfect. Etrailer is on the ball. I will order from you again! Thanks
Bob, Stillwater, OK
06/19/2008
Excellent buying experience all the way. Product is exactly what I wanted, good price and excellent fast delivery. Thanks!
Robert, Apopka, FL
06/19/2008
etrailer.com is Absolutely GREAT!
Jon, Denmark, WI
06/19/2008
This is the second hitch purchased from etrailer.com. The first was an easy install and we anticipate this second hitch will be too. We also previously purchased a bike rack and we are very satisfied. Your prices are good and the service is excellent.
Cathy, Clovis, CA
06/19/2008
Wow! What great service, and what great Customer service for letting me know! I'm totally not used to niceness and promptness! I'll have to shop more on your site for presents for other people! Or maybe something for myself! Thank you! Cathy :)
Steve, Industry, CA
06/18/2008
I like the way you people work! I just put my order in this morning. You folks are on the ball! Thank you, Steve
Suzanne, Webster, WI
06/18/2008
So far this has been an excellent experience. I cant believe how fast my order was processed and on the road. Thank You, Suzanne
Jim, Longs, SC
06/18/2008
Great response and shipping time. I assume the product will be fine when it arrives on Thursday. Thank you for good customer service. It is not as common as it once was.
Christina, Wapanucka, OK
06/18/2008
Ordered on Friday received my hitch and wiring harness for a 2007 Accord on Tuesday. Took about One hour to install. Fast shipping and the instructions were spot on. Excellent online retailer.
Clay, Richardson, TX
06/18/2008
Great service. Easy to order. Shipped same day and received on-time. Will definitely use ETrailer again. Thanks.
Adam, Cary, NC
06/18/2008
etrailer had my hitch in stock at the best price and shipping was free. The hitch arrived on the date expected. Who could ask for anything more?
Donald, Prospect, CT
06/18/2008
it arrived today...wow!
Daniel, Lexington, NC
06/18/2008
My trailer hitch was shipped within hours of placing the order, and it was an exact fit.
Frank, Havana, IL
06/18/2008
Very quick shipment, installation was easy and simple, [swing out truck bed step] great for getting things out of the bed of truck and support a big guy like me.
Thom, Colleyville, TX
06/18/2008
Awesome...you guys are great. Great pricing, really fast order acknowledgement and confirmation. Shipping was immediate, free and arrived within 3 days - outstanding. I would recommend etrailer.com to everyone !!!
Mark, Lake Orion, MI
06/18/2008
Recieved the hitch 3 days after ordering. Everything was just as explained in the installation manual. Took about 20 minutes and job was complete. I would recommend etrailer with out hesitation.
Ed, Rome, OH
06/18/2008
Quick shipping, Great prices on name brand hitches, What else can you ask for in this day and age? Thank you
Robert, Solana Beach, CA
06/17/2008
you guys rock. Aloha Robert
Teresa, Buda, TX
06/17/2008
You all rock! Thank you for getting this order shipped the same day!
Jay, Ogdensburg, NY
06/17/2008
I was super impressed with etrailer.com's customer service. Two hours after placing the order, an email arrived confirming the stock was available in the warehouse and would ship next day. And this was on a Sunday night! Kudos to etrailer for great work.
Scott, Calgary, AB
06/17/2008
I cant believe how fast etrailer processes orders! Excellent communication and post sale support. Well done guys!
Don, Westport, MA
06/17/2008
Super seller. They emailed me of order shipped, tracking, projected date and order waas on time and product as indicated. Price of item and shipping was best on the web + beats any local store pricing.
Layne, Ruskin, FL
06/15/2008
The service and website at etrailer.com is unusually good--I was very impressed and I do a lot of shopping on the Internet. Needless to say, I ordered straight away from you and your colleague who helped me with the order on the telephone--a nice young lady, was extremely helpful and friendly. I have already submitted a shopper's review--you guys must get bored from all of the great comments! Layne
Jessalynn, Mountain View, MO
06/14/2008
You guys are lifesavers! I live in a little bitty town down here in South-Central Missouri, and finding someone who carries a hitch for my car has been a nightmare! I was thrilled when I came across your site, and can't thank you enough for having the parts I needed and for shipping so promptly. Thanks again, and have a wonderful weekend!
Mike, Suwanee, GA
06/14/2008
I would just like to state that I am thoroughly impressed and satisfied with my dealings with etrailer.com. The whole process could not have gone any smoother than it did. Typically, a project like this could have turned into a lengthy and frustrating experience. But because of your instructions and most importantly, your wiring harness video, it was a BREEZE! The steps were dead on. Thanks for the excellent service and Ill certainly remember my experience for future transactions.
Barry, Green Mountain, CO
06/13/2008
Outstanding Shipping Time! I will recommend you to anyone I can. Thanks so much. I am leaving Iraq tomorrow for my mid-tour leave and need this for a trip we are doing, and the local dealer couldn't get a front hitch. You're a life-saver. Thanks!
David, Liberty, KY
06/13/2008
I bought the T connector wiring harness for my Mazda MPV. It installed so quick and easy I almost felt guilty. Hey, this should be more painful. I had the job done in less than 5 minutes! Worked great!! I will definitely be using Etrailer again when I need anything for towing. Great company with great products!!
Mike, Pueblo, CO
06/13/2008
I have always had fair and honest service from etrailer. I tried a competitor once and will never do so again. I highly recommend etrailer.
Mike, Westland, MI
06/13/2008
Fast shipping and good customer service. I would shop at etrailer.com again.
Chris, Shrewsbury, MA
06/13/2008
I have enjoyed every transaction that I have made with etrailer.com ,over the past few years and look foward to doing more buisness with this company. They seem to just get it and do every thing right.Their customer service is top notch. I would highly recommend this site to any of my friends.
Jack, Rochester Hills, MI
06/13/2008
Very efficient and exceeded my expectations. Good work!!
Casey, Prospect Heights, IL
06/13/2008
So far, absolutely amazing. I received my order in less than 24 hours. More when I install it this weekend.
Kevin, Wellington, FL
06/12/2008
All I have to say is AWESOME experience! Order was placed and shipped out within 48 hours. What a pleasure to do business with and the prices are outstanding.
Randall, Greenfield, IN
06/12/2008
The hitch arrived by fedex much sooner than I expected. It installed with 5 bolts in less than 30 minutes, working alone. Very easy.
Gerard, Edmond, OK
06/12/2008
You have the best consumer purchase website I have ever seen!! Bar none! Excellent navigation, awesome product video/description and great prices. You would think I work for the company the way I'm going on here, but I am truly amazed and thankful for how your site made me feel like I was actually shopping 'in the store". Truth be told, you can't even shop in the store as thoroughly and as quickly as you can on the site. Fast shipping just topped it off for me. Expect my friends and family business in the future. Very Sincerely, Gerard
John, Sioux Falls, SD
06/11/2008
I am very impressed with this company. The best prices I have found. Friendly helpful service over the phone and VERY prompt delivery. My order was shipped the same day I placed the order. Great Job!!!
Ralph, Gahanna, OH
06/11/2008
AWESOME! Order hitch on Monday and it was delivered Wednesday and I had it installed that evening. Super Customer Service thanks for the wonderful experience, would recommend to everyone
Henri, New Orleans, LA
06/11/2008
Thank you so much. You guys have been wonderful to work with.
Andrew, Fort Collins, CO
06/10/2008
Very impressive. Everything was in stock, shipped immediately, and arrived without any problems. Good comminucation and follow up from customer service. I was so impressed, I placed another order within a month.
Jim, Plano, TX
06/10/2008
Thanks for a great online shopping experience! Received my order today and am very pleased with my experience from start to finish
Richard, Florissant, MO
06/10/2008
This is the second item I have ordered from etrailer and I am VERY pleased with the service and the product, I have even showed my friends the product and they are very impressed.
Alfredo, Fort Worth, TX
06/10/2008
This is what I call service. Thank you very much!
Terry, Boss, MO
06/10/2008
It has been a pleasure to do business with your company.
Rance, Blue Springs, MO
06/09/2008
Thanks! You do a wonderful job with your customer service.
Don, Millersville, MD
06/09/2008
You guys are the best!
Dawn, Glen Ellyn, IL
06/09/2008
Great Service! Item shipped same day I ordered. Kept well informed of my order status. Excellent!!
Doug, Lewis Run, PA
06/07/2008
For my first experience, I give etrailer.com an A+. It was very simple to find what I needed, place the order online, and shipping was reasonable. I even recieved the product as it was described, which can be a tall order these days. Im sure to shop again.
Ron, Rochester, NY
06/07/2008
Thanks for the great service!!!!
Jeremy, Dobbs Ferry, NY
06/07/2008
Thanks. Love the response and personal touch. Will be coming back to you guys. Thanks much.
John, Bay St. Louis, MS
06/06/2008
We were impress with your company, products and service.
James, Elk Grove, CA
06/06/2008
Thank you very much this has been an easy process.
Charlie, The Woodlands, TX
06/06/2008
Shipping was quick the vehicle specific hitches made selection easy. Prices were great, and even the tutorials were handy! A great, simple way to purchase anything hitch-related!
Jon, Exeter, NH
06/06/2008
Great Experience! Delivery was prompt. Pricing was fair and the installation was a snap. Would definitely buy again.
Darryl, Woodbridge, VA
06/05/2008
Installed without a hitch LOL. I am very happy with this product. Would recommend to anyone!
Lee, Mission, TX
06/05/2008
You Guys are Great!!
Laurie, Hantsport, NS
06/05/2008
Great product, fast shipping, pleasure to deal with. Smooth!!
Terry, Athens, IL
06/05/2008
EXCELLENT service.
Phil, Baie-d'urfe, QC
06/05/2008
It is a pleasure doing business with your company and will be doing more in the not to distant future
Mark, Georgetown, IN
06/04/2008
wow that's service got it yesterday thank you will tell erveryone about this
Christopher, Mantorville, MN
06/03/2008
I received both trailer hitches today and had them both installed in about an hour! Excellent fit and easy instructions. Thanks for a great sale!
Dick, Marshalltown, IA
06/03/2008
This order did arrive. I have the hitch installed. It went well. The bicycle rack A30901 is a great design and works well with our bikes (they are semi-recumbent and are longer than standard bikes).
Arthur, Charleston, SC
06/03/2008
This is the best service I have ever had. thanks.
Ron, Baltimore, MD
06/03/2008
You guys are good. Thanks.
Gerry, Battle Creek, MI
06/03/2008
I am very impressed with your service to date
Robert, Woodbury, MN
06/03/2008
Great Website with the best price I could find. Fast Shipping and product in good packaging so no damage could occur. Thanks etrailer.
Henry, Indian Land, SC
06/02/2008
I hope to install it in the next week or so. I have used your products before and I was very please then... as I am now. BIG THANKS, HENRY
Sandy, Hovart, OK
05/29/2008
got the hitch, got it installed by local mechanic for $45 and was on my way. on my 88 buick century. thanks! Good job, and fast shipping. Sandy
Armando, Plainview, TX
05/29/2008
I am very pleased with the parts I got and the shipment was very well secured. But most of all the price was great thanks again!!
Joel, Glendale, AZ
05/28/2008
Ordering was a breeze, all the info I needed was available with various options and online installation instructions. Part came as promised and installed as easily as advertised.
Bill, Meyersdale, PA
05/28/2008
I placed my order via the 800# instead of doing an online deal because I had some questions about the products I needed. I was helped by a young lady cant remember her name. She was very helpful and she had an answer for all of my questions. A great experience. Keep up the good work etrailer.com.
Keith, Hudson, WI
05/27/2008
The service from order time to actually receiving the merchandise was surprisingly fast. the custom fit frame fit my vehicle like a glove I had it installed within a half an hour. I told my wife if I had known putting on a hitch was this easy I would have done it years ago. first class outfit
Ron, Ballston Spa, NY
05/27/2008
I ordered a trailer hitch for my Santa Fe The order was shipped and arrived when they said it would be. The hitch installation was very easy it only took about 20 minutes to mount it to the frame. I would not hesitate to order again from e-trailer. thanks Ron
Carrie, Omaha, NE
05/23/2008
Super quick shipping! Thanks so much!
Diane, Vancouver, WA
05/23/2008
You guys have been awesome with keeping me informed at to where my product is. I appreciate that and it goes a long way. I will make sure I continue to do business with your company based on the great customer service I have been getting. Have a wonderful day.
Tim, Saint Charles, IL
05/23/2008
Great shopping experience. The web site is easy to negotiate. I was shocked at how quickly the product arrived, I thought it would take several days to reach me since you were paying for the shipping Thats what Ive experienced with other companies You actually got me out of a bind this weekend since I now have a hitch for my vehicle. Thanks
David, Flat Rock, MI
05/23/2008
My first experience and it was a wonderful experience. Thank you!
David, Grand Island, NE
05/22/2008
I ordered a reciever hitch brake controller and all the wiring the hitch fit perfect i would recommend e trailer to anyone that needs trailer parts also i received my order fast i had it here in 5days
Lawrence, St George's, NL
05/22/2008
This is one of the best places to buy from. They respond very fast to emails and shipping is great. I will be back again soon. Thanks etrailer
Tom, Elkton, MD
05/22/2008
Your company pulled through! I received the hitch today, I can't thank you enough!
John, Alexandria, VA
05/22/2008
excellent!
Bill, China Spring, TX
05/22/2008
Very easy installation. Thanks
Tom, Rahway, NJ
05/22/2008
Great prices and communication, also fast shipping thanks
Larry, Hopatcong, NJ
05/22/2008
My order arrived on Tuesday, May 20th as promised! I completed installation of my previous order (the Hidden Hitch receiver/hitch) on Monday evening, so the timing was perfect. I'm all set now. I wish I could say I look forward to ordering more from you, but this stuff should last a lifetime. I'll certainly recommend you to anyone asking for any tow/trailering parts. My sincere thanks!
William, Pulaski, VA
05/21/2008
A+ very fast shipping, thank you!
Gerald, Choctaw, OK
05/21/2008
Great service, experienced helpful salepersons, fast shipping, I mean real fast I have never seen any better packing and I worked as a warehouse manager for several years, price was very competitive.
Don, Baltimore, MD
05/21/2008
I have purchased from this vendor more then I can count. Trust me they have competitive prices and lowest cost shipping. You may find a product a dollar or more less but add in the shipping and E Trailer beats them all.
Kevin, Walton, KY
05/21/2008
Thus far.....impressed....very impressed. All of my questions were answered, service was very friendly and prompt, my items even shipped the very same day I placed the order actually...2 hours after my order was placed and thats a first for me. I only expect that the product will be everything I was told it will be....so add honesty to the mix. I'll be a repeat customer.
Gary, Gresham, OR
05/21/2008
I was very satisfied with my purchase experience. The price was right and the hitch shipped and delivered as promised.
Frank, California, MD
05/21/2008
If you need anything for your trailer, go to etrailer, they have the parts,and the price is lower then anywhere else, shiping is fast and on time, a great place to shop. Thanks to all who work at etrailer.
Pete, Athens, GA
05/21/2008
I purchased a custom hitch and bike rack from etrailer. Great service and quick order processing. Prices can't be beat. I'd order again and again from etrailer
Ronald, Harrisburg, PA
05/20/2008
I'm very very pleased with the expediance with which my order was handled. I don't think that I have ever had such good service from any vendor over the internet. The follow up was great, shipment was prompt. Received my merchandise with in three to four days of order.
Mike, Regina, SK
05/20/2008
Quick delivery, good quality, works great, fair price. Could not find the part locally. UPS tracking did not work for this CA shipping but the customer service desk provided delivery information upon request. Thanks
Mike, Sanford, NC
05/19/2008
Best selection there is for just what you want. I found just what I needed at the best price. The Hitch I ordered got here in just a few days with no problems. I put it on myself and saved about $200. Thanks.
Douglas, Palm Beach, FL
05/19/2008
Customer service, price, and avialablity A+++ Thanks for your help.
Dan, Centreville, VA
05/19/2008
Hi, I just wanted to respond and say that my hitch and other parts just got here today, and I got it installed in a couple hours. Thanks for being so responsive!
Steve, New Bern, NC
05/18/2008
The ordering process was easy and quick! Finding the correct trailer hitch for my car was easy! I wish they made it a little easier to find a draw bar that fit it but I was able to find one. I'd order from etrailer.com anytime!
Mike, Randolph, NJ
05/18/2008
Pricing was great, and so far the service has been great. Just anxiously waiting for my hitch and other items. Thank you!
Roger, Old Hickory, TN
05/18/2008
First, I placed my order at 11:00AM and 1.5 hours later I received confirmation that my hitch had shipped. It arrived the next day. I didnt use the expedited shipping, I just took the standard shipping. Fantastic service, great company. Second, the Draw-Tite hitch, P-N 75647, installed very easily and quickly as advertised. It looks great on my 2009 Murano. All parts are hidden except the receiver part. It looks like the factory hitch except its $300 less expensive.
Mick, Bastrop, TX
05/18/2008
Installation of the Hidden Hitch on my Highlander was simple and easy, used a pair of adjustable jack stands. The T - connector wiring was also a breeze once I figured out how to remove the interior panels. Saved at least $150, buying from etrailer and doing it myself - THANKS
Allen, Clearfield, PA
05/18/2008
First Class merchandise. First Class people. Got my hitch and then my cargo carrier here. Best prices and shipping rates I could find online.
Robert, Nashville, TN
05/17/2008
I couldn't be happier. From order to delivery in less than 48 hour. 30 minutes later the hitch was on my Van. If I had known how simple it was I would have done it a year ago. Thanks
Bobby, Newton, NJ
05/17/2008
Thanks for the excellent service and quick response!
Loreto, Rock Creek, OH
05/17/2008
I got my hitch yesterday! It only took 2 days from the time I ordered. It looks good and I will install it this weekend. Great job and great price.
Joe, Woodstock, NY
05/16/2008
Yikes that was fast thanks for the quick shipping of the hitch it happens I do need to get here asap so you getting it out will speed things up thanks
Rob, Edmonton, AB
05/16/2008
Great Products Great Price Shipping times as promised.
Jorge, South Riding, VA
05/16/2008
Got my order today! Everything as it should, nice and simple just three days after I got an email notice that it had shipped. Thanks!
Michael, Gresham, OR
05/15/2008
Thanks. You need to know that your company's outstanding customer service from my last purchase compelled me to type in 'etrailer' before I went elsewhere.
Deng-Bo, Boulder, CO
05/14/2008
I bought a trailer hitch for my Toyota Sienna from etrailer.com. I am very happy about their service not only for price but also for their shipment time. I will buy other trailer parts from this company instead of car dealer.
Jim, Lincoln, CA
05/14/2008
Nothing left to chance. Emails, ability to track, prompt shipping, cant say enough about the service. I will highly recommend to anyone in need of their services.
Justin, Fort Worth, TX
05/14/2008
Good prices and very fast delivery. I received just two days after ordering and I only choose the UPS Ground option. Would use a again.
Michael, Salem, IL
05/14/2008
Everything was great! Received our hitch promptly, and within about 30 minutes of opening the box, had it installed and the lighting harness connected to our Vibe! Thanks for great service!
Dave, Plainsboro, NJ
05/14/2008
RE: Drawtite jeep hitch & 24x60 basket best price - Super fast shipping same day Excellent communication & personalized tracking Super heavy duty products/fit well and vey satisfied Would definitely recommend ETRAILER and will buy again. many thanks! Dave
Terry, Greensboro, NC
05/14/2008
I was very impressed with the website, ordering, processing, delivery and the ease of installing the hitch. I purchased a Draw-Tite class II hitch for a 1998 Subaru Brighton Wagon. Installed in about 45 minutes with out any problems.
Arnold, Greenwich, CT
05/13/2008
great customer service. great advice on what to buy. fast shipping.
Lindsey, Boise, ID
05/13/2008
I loved this site!! Trying to find a cover for my old truck hasnt been easy, until I found etrailer.com all the questions are answered and met my specific needs. THANKS
Jeff, Oak Creek, WI
05/13/2008
An excellent shopping experience - a great price, decent shipping rates and my order shipped the same day I ordered.
Craig, Hummelstown, PA
05/13/2008
Wow shipped an 1 1/2 hrs after I made my order. Even after the normal close of business
Dan, Porter, IN
05/13/2008
Great products, great price! Will definately be using etrailer again. Thanks!
Leonard, Smithville, MO
05/13/2008
From the young lady at the order desk to the shipping dept., this has to rate at the top of my experiences ordering online. What a great bunch of knowledgeable and informative staff. Ordered on Friday and received on Tuesday. Thanks.
Tom, Williamstown, WV
05/13/2008
Fantastic service, tracing and customer service. Product was as stated and delivered promptly in good condition
Steven, Bellevue, WA
05/13/2008
You are top notch at customer care!
Drew, Minneapolis, MN
05/12/2008
Friendly service. Easy to work with and inexpensive parts! Thanks!
Charles, Garland, TX
05/12/2008
Hitch arrived in good time. Installation was fairly easy considering I was doing it alone in my driveway. Good solid construction.
Harry, Yorba Linda, CA
05/12/2008
Wow! That was fast.
Steve, Townsend, MA
05/12/2008
Great, thanks for the quick turnaround. Steve
Amilcar, New York, NY
05/11/2008
Excellent customer Service. Great products at moderate prices. MEGA FAST SHIPPING
Kris, Cary, IL
05/10/2008
super fast delivery and OSU hitchcover came in great condition and looks great on our car! Thanks
Dixon, Casar, NC
05/09/2008
I received my hitch for my 2002 chevrolet tracker convertable today I had it on the car in 30 min. It was very easy to install it was shipped in a very nice package thanks.
Keith, Biscoe, NC
05/09/2008
Im taking this time to tell you at etrailer.com what a pleasant experience it was doing business with you. I order a lot off the internet and most experiences are mediocre at best. Not so with etrailer. Once I ordered, they kept me informed of every change in status. They were the cheapest and their service was excellent. I definitely will buy from them again.
Russell, Stoddard, NH
05/09/2008
Have purchased from etrailer before. Both times for unusual-fit hitches. They always have the items I need in stock, and at the lowest price.
Michael, Conifer, CO
05/09/2008
They are very professional and helpful. I had a question after I ordered and etrailer was very easy to get a hold of. I would highly recomend them.
Richard, Erie, PA
05/09/2008
Something I ordered on-line would have caused a delay in shipping and I immediately received a call from a real, live sales associate offering an alternate item to expedite the order. Awesome service! Ill be back!
Joe, Charleston, WV
05/08/2008
The carrier works and fits great with my electric scooter.
Steve, Enon, OH
05/08/2008
Received Ohio State cover in great shape and very quickly. It will make a nice gift for my daughters SUV. Thanks
Thomas, Baltimore, MD
05/08/2008
Excellent price and great customer service. Spoke to sales rep. to make sure item was received on time. She was friendly and helpful and a pleasure to deal with. Will definitely purchase from etrailer.com again.
John, East Strousburg, PA
05/08/2008
I highly recommend, very fast service , Good product. A very good company to deal with !!
Dave, Kalamazoo, MI
05/07/2008
friendly helpful service, super fast shipping, and a great deal! Etrailer.com will get my business again!
Chris, Webster, NY
05/07/2008
Good experience.
Jason, Colorado Springs, CO
05/07/2008
Received order in full only a couple days after ordering. After looking online I phoned in to clarify a few things. I wish I could remember the kind lady who assisted in the sale. Very knowledgable, and even called an installer to ensure I had everything I needed. The pricing is great as well, I compared online, and the total order was ~ $250 cheaper.. Free shipping as well. I just placed my second order, and am sure I will return again.
Hans, Montara, CA
05/06/2008
Your service is wonderful. I will recommend you to anyone needing trailer/towing supplies
Don, Oscoda, MI
05/06/2008
Great company, Fast shipping, I would recommend this Company to all my friends. Thanks a lot. Don
Steve, Bethune, SC
05/06/2008
I cannot believe there are still companies out in the world that provide such wonderful customer service. I am so pleased with E Trailer and there curtious employees! The knowledge and desire they deliver to assist the customer is outstanding. I will never buy from anyone else when it comes to my trailer parts and acessories.The pricing is exceptional. I checked with my local RV dealer on this particular 5th wheel hitch, and could not even come close to matching your price. & I purchased the $ 48,000.00 RV from them Thankyou ETRAILER for being out there to serve the public as well as you do
David, Tallmadge, OH
05/05/2008
The overall process was wonderful. The product shipped when they said, arrived sooner than expected and was a perfect fit for what I ordered. I will be making another purchase very soon.
Bob, Jackson, MS
05/05/2008
Short note to tell you that your website is GREAT. More than enough information that allowed me to due my research and, I believe, make a really good decision…
Eric, Kent, WA
05/03/2008
The customer service was excellent and the product shipped promptly.
Mary, Toledo, OH
05/03/2008
I was looking for replacement part for our truck trailering mirrors without ordering the whole mirror. With great courtesy I was told that it was possible. So I ordered two and the parts were on their way within the week. Thank you for making my life easier for towing.
Allan, Corona, CA
05/03/2008
The service was very good - trailer hitch arrived in just a few days and I was able to install it in about 2 hours. The Curt hitch is a very sturdy trailer hitch and I used it alot last week when I did some yard cleanup and was able to pull a 4x6 box trailer around with my CRV with no problems. Thanks
Jeremy, Waynesburg, PA
05/02/2008
Just got a hitch for my 2007 Honda CR-V and the install was very easy. The directions said it would be a 40 minute install but it only took about 30. You had to pull alot of plastic out in the cargo area to put the wiring harness on but it snapped right back in place.
Joe, Wichita, KS
05/02/2008
Prompt. Very friendly and helpful over the phone. Price right.
Gary, Lake City, MN
05/01/2008
I recently ordered a hitch for my 2008 Chevy HHR from etrailer. I can only say that it was one of the most pleasant experiences I've had purchasing something on the internet! First, your website was easy to use and VERY informative... The order got here in 4 days and it took me less than a hour to install the hitch and wiring kit. Locally, I was quoted a price of $350 for hardware, labor and tax. I did the job myself for $157.30. Please pass along my appreciation to your team for a job well done.
Gerald, Choctaw, OK
04/30/2008
The service was excellent, very experienced customer service tech. helped me decide on exactly what I needed, very friendly and helpful. If the parts are as good as the service consider me a free advertisement! Gerald
David, Iowa Park, TX
04/30/2008
I bought an electrical harness for a trailer hookup for my 2004 Toyota RAV 4. It arrived very quickly and I was able to install it with no splices in less than 20 minutes. The instructions were extremely easy to understand. The only tools needed were a Phillips and a flat screwdriver. Thanks a lot.
Dominick, Hagerstown, MD
04/30/2008
Customer service was helpgul, friendly, polite and very efficient. My order was shipped out even earlier than they quoted, which was a nice surprise. We will do business with etrailer.com in the future. Thanks.
Jim, Genoa, IL
04/30/2008
Awsome customer service, fast shipping, will continue to buy here.
Doug, Mosinee, WI
04/30/2008
AWESOME. Great customer service, fast shipping. Will buy from again. Many Thanks.
Gary, Medicine Lodge, KS
04/30/2008
I think this tester will serve my needs for a long time an shipping was quick thanks. Gary
Anthony, Waynesboro, PA
04/29/2008
Great Service
Mike, Rosendale, WI
04/29/2008
The bike rack that I ordered arrived quickly and was exactly as advertised. It assembled easily and seems to be of very good quality. This is my second experience with etrailer, and they take care of the customer extremely well. I will continue to purchase from them in the future.
Mike, Nashville, TN
04/29/2008
This is about my 4th or 5th time dealing with etrailer. Nothing but the best here,, best prices and BEST service. I ALWAYS get my stuff QUICK. In a time when most online companies seem to have lost all concern for the customer, this means a lot.
Ron, Wharton, NJ
04/29/2008
I am very pleased with the purchase I made, and the promptness of your customer service. Thanks
Greg, South Bend, IN
04/29/2008
I just wanted to let you know that I was able to easily install the hitch and harness on my 2005 Chrysler Town & Country this weekend. I am so pleased with my decision to purchase through etrailer.com that I had to let you know. I am not one to provide feedback. The service has to be exceptionally good or bad. Thank you.
Brad, Edmonton, AB
04/29/2008
Shipping was amazingly fast thank-you
Ian, Nashville, TN
04/28/2008
Loved the hitch 5-bike bike rack. Came quickly and is as advertised.
John, Allyn, WA
04/28/2008
I would highly recommend buying from etrailer! very easy to find the parts I was looking for, best price around and they shipped the same day. I will definitely shop again with etrailer!
Rick, West Bloomfield, MI
04/28/2008
My hitch and wiring harness were delivered on time and the instructions made them quick and easy to install. I recommend etrailer for your hitching needs.
Steve, Livermore, CA
04/28/2008
The people at etrailer are excellent. I ordered a new trailer hitch and wiring for my wifes car and needed it by the weekend. I let the folks at etrailer know and they rushed the order out in time for our boating trip. Not only that, but they kept me informed the entire time with no fewer than three emails freom three different people on their staff. Great customer service! Thanks etrailer!
Israel, Boca Raton, FL
04/25/2008
Excellent pricing, service and delivery. Web site was easy to navigate and the information provided was accurate & useful Thank you
Chris, Lansdale, PA
04/25/2008
Great prices, great service, fast shipping, what else can I say!?!? Today, customer service is almost an oxymoran, but not with Etrailer.com. I ordered a wrong part and I received a phone call to let me know! Thats just awesome! Thank you very much!
Bill, Kokomo, IN
04/25/2008
I am very pleased with the service I have received from etrailer.
Norman, Lone Tree, CO
04/24/2008
I wouldn't shop anywhere else.This is my third or fourth time buying from etrailer, these guy's are awesome!
Kim, Cedar Rapids, IA
04/24/2008
This was a great online transaction! Its always nice to hear that your order was received and when it shipped. I would gladly purchase from this company again, thanks!
Raymond, Sumas, WA
04/24/2008
I like this company. I wish more experiences were like this. I ordered my hitch in the evening and still got a live e-mail confirmation within an hour. On-line tracking was really handy so I knew when to pick up the order. The package arrived in perfect shape and it was double-boxed. I highly recommend doing business with etrailer.com
Fred, Rockton, IL
04/24/2008
Excellent rack - fit, finish and installation as well as fast delivery - only 2 1/2 days from order initiation. Very competitive price. Installed on motorhome 2 receiver.
Bryan, De Soto, KS
04/24/2008
I just wanted to let you know i received my j hawk today and I love it. It looks sweet on my yellow jeep thank you so much I will be shopping with e-etrailer again, bryan thanks again
Julie, Millersburg, OH
04/24/2008
Service was awesome!
Doug, Morris, IL
04/23/2008
Package was received on Monday!! Thanks for the fast delivery
Eric, Killeen, TX
04/22/2008
This trailer hitch came quick and it was perfect. Made just for my vehicle and only took 12 minutes to install. Thanks etrailer.
Claude, Wauchula, FL
04/22/2008
Great price, quick delivery. Your all about customer satisfaction. Thank you for a pleasant shopping experience
Alan, Monument, CO
04/22/2008
Found what I wanted easily and priced right. Checkout was painless! Thanks etrailer.com.
Michael, West Bend, WI
04/21/2008
Very pleased with this purchase and the service received was excellent. Quick shipment with helpful notifications and tracking. All items arrived in perfect condition.
Brian, Wellesley, MA
04/19/2008
No problems: product as advertised and instructions were accurate and easy to follow.
William, O'fallon, MO
04/18/2008
Everyone I dealt with at Etrailer was very polite and helpful. There was a delay in shipping my order due to two items being on back order. When I call to check on the status I received an answer quickly. I have purchased from Etrailer previously and will do so again should I need parts for my trailer in the future.
Don, Mesa, AZ
04/18/2008
I was completely satisfied with the towing lite kit. They not only had it in stock but also I had it in less than a week. In addition I saved alot of money by ordering thru etrailer.com. I will use the company again for sure. the ordering e-mail followup was outstanding. thanks
Craig, Palm Coast, FL
04/17/2008
Shipping was on-time and in perfect condition. Hitch was exactly as described, instructions and accessories were ready to go. Thanks for the quality parts at an awesome price. Will certainly buy from again!
Kyle, Garland, TX
04/16/2008
I ordered from etrailer.com after searching the web and found no one could beat their prices the free shipping was an added bonus and a nice surprise. Within three business days I had received my new hitch and installed it in our tow vehicle. I am very pleased with the price, ease of ordering, and quality of the product. I will definitely come to etrailer.com in the future for my towing needs.
Ray, Inman, SC
04/16/2008
Installed on 2007 Toyota Tocama. Hitch & wiring harness fit perfect. Had both installed in 1 hour. Great products Etrailer.
Paul, Pine Bush, NY
04/15/2008
WOW !!!! My order left the warehouse within hours... doesnt get much better than that !
Quicksilver, Loveland, CO
04/15/2008
Easy ordering, Fast shipping and hitch fit perfect.
Howard, Tranton, NJ
04/15/2008
Had a great experience ordering my trailer hitch over the phone. As promised, the products were at my doorstep in a timely fashion and the hitch was so easy to install. It was a pleasure doing business with etrailer. Great prices, products and service.
Wayne, Marlboro, NJ
04/14/2008
Hi, I wanted to compliment your recent product delivery. In additional to all else, I was able to install the hitch in 20 minutes. Halfway thru I had to tell my wife I was almost done and just needed to put the brakes back on, just for fun. Seriously, thanks again for perfect transaction.
Lailja, Bronson, FL
04/12/2008
we received our trailer hitches LOVE THEM!!!! THANKS!!! wondrous day to you and yours
Neil, Spencerport, NY
04/11/2008
No need for help, your web-site is awesome with pictures and instructions. As as QA manager, I see that you put your customer first. Others need to learn from your example. Received my trailer hitch and harness kit as stated from your company and no damage to the conatiner or contents. These are stories that you like to share with your employees Thanks again for a great product and service.
Tom, Bensalem, PA
04/10/2008
My overall experience with this merchant is wonderful, from the web -site, to delivery everything was clearly stated and delivered as promised. I will definately use ETrailer again, in fact I just did!!
Mark, High Ridge, MO
04/09/2008
I will be making more orders in the future. Very happy with website and the follow up emails thank you
Bruce, Bluff City, TN
04/09/2008
Again, great service from etrailer and on-time delivery by fed-ex...thanks for making affordable products available!
Patrick, Georgetown, TX
04/09/2008
Best online company I've dealt with so far. Quick delivery, affordable quality products- thats how things should be!!!
Francis, Lamarque, TX
04/09/2008
Ordered my hitch Apr. 3-recieved it yesterday afternoon Apr. 8. Installed it today with minimum troubleIm 83 yrs. old and my wife was the only help I had. Took a little longer than 40 minutes. If I had someone to help me lift it, it would have been a snap. WELL PLEASED. I'll try the lightng kit tomorrow.
Thom, Dingmans Ferry, PA
04/09/2008
I cant believe it but this is my 6th order from Etrailer. 2 hitches, 2 brake controllers, a bike rack and other odds and ends. Never a problem and always a good price, fast shipping and excellent communication. I send all my camping buddies to etrailer. 100 satisfied !
Charles, Eustis, FL
04/08/2008
Thank you. I will be doing more business with you in the future.
Gary, Carbondale, CO
04/08/2008
I received the hitch I ordered amazingly fast (2 days from order) and shipping upgrade just cost $7 for speeded up delivery! Unfortunately, it then decided to go from Spring back to Winter (life in the high country of the Colorado Rockies) and it took me a week to get at it. Install was a very, very precise fit, had to have a little patience to get the holes lined up, but they did and consequently, it is now one with my Pathfinder. Advice to other installers, the 4th hole that did not have a bolt in it (just 3 in the tie down) should have a bolt turned through it before you get the hitch in place (has factory paint and dirt in hole). On the negative side, the bizrate survey (yes, I was suckered by the $100. fish hook) only to find out it was just magazine subscriptions (why do you think I bought a hitch, to go read mags in the mountains, ha ha). Immediately after giving bizrate my email address, I started geting a lot of junk mail I had never had before. Now biz rate keeps sending me $100. offers to tell them I received the hitch and to fill out their survey. Just ask me yourself; your whole ordering, delivery, install instructions and fit were a 10 out of 10. I will use you again and recommend you to other camper owners! Thanks Gary
Ron, Cut Off, LA
04/08/2008
I've purchased from etrailer.com a few times now, and the ease of ordering from their online site is incomparable... as is their pricing, their email order confirmation, their shipping confirmation, and their shipping speed. They are highly recommended for any of your trailer-related needs!... Sincerely, Ron owner of two trailers
Ken, McDonough, GA
04/08/2008
I received my order in less time than expected, and my bike rack works flawlessly!
Thomas, Gilbertsville, PA
04/04/2008
Just wanted to say Thank You to your excellent customer service. I received a broken item with my last order and your customer service acted proptly to replace the item. I wish all web sites had a customer service department like yours, easy to reach and you actually get to speak to a person.
John, Maple Ridge, BC
04/03/2008
Just a note to thank you and the staff for your prompt response to my small order.
Jennifer, Arvada, CO
04/03/2008
Wow-hitch perfectly packaged along with wiring harness. Now to see if husband can install without complications! Great service, Thanks again.
William, Arlington, TX
04/02/2008
My wife just told me that the part came in today! Thanks for shipping it so fast.
John, Greensburg, PA
04/02/2008
Thank you very much for the info. The employees of your company are very attentive. Thanks again.
Ted, Godfrey, IL
04/02/2008
eTrailer is a great site and service is wonderful and appreciated. Ted
Brad, Evanston, IL
04/01/2008
Received the pair of Universal Fender Mount mirrors today, and wanted to say thanks for the fast service. These seem to be very well made mirrors, and I'm very pleased with their construction - even if there are virtually no assembly instructions. Figured it out myself with only a couple of washers leftover. Thanks again, Brad
Leo, Rocklin, CA
04/01/2008
Great! Thanks for the great fast service!
David, Cape Coral, FL
04/01/2008
Just wanted to let you folks know it was a great pleasure to do business with you. THANK YOU for your fast shipping and great pricing. Ill be sure to tell anyone and everyone I can about you!
Anita, Roswell, NM
03/28/2008
Just wanted to say thank you for your fast shipment. We received the order yesterday afternoon, installed everything in about 45 minutes, and hes ready to go pick up his trailer. Thank you again for your efficient and speedy service. I will recommend you to everyone I know!
Frank, Norristown, PA
03/28/2008
Just had to let you know, that your Delivery & service is amazing. I never thought I would receive my shipment so quickly. The quality of the items were top shelf. I will recommend e-trailer to all I know
Nick, Clintwood, VA
03/24/2008
Wow that was fast! Talk about exceeding my expectations! Thanks! Nick
Dave, Lagrange Park, IL
03/24/2008
Just a message to thank you for getting my order sent so fast! I actually received my hitch within 24 hours of ordering, even with 3-day shipping specified. It was easy to install and arrived in perfect condition. This is the second hitch I have ordered from you in the past couple of years and have found your service to be exceptional. I would gladly recommend you to anyone in the market for a great hitch. Thanks again.
Doug, Doling, MI
03/24/2008
I recently pruchased a Tekonsha Prodigy brake controler from E-Trailer. I couldnt believe it when it was delivered in 2 days. Also the ease of instalation surprised me, I had it installed and working in 45 minutes. Thanks E-Trailer, you helped me save a pile of money.
James, Baldwinsville, NY
03/24/2008
Received my hitch and it looks simple enough to install. I've purchased a few hitches in the past from you guys and never been disappointed with one yet. Thanks for the service.
Dale, Seguin, TX
03/20/2008
Just to have it with this quality is a great relief, I was expecting a lot less in quality for the price.. I can now go to the river, or any where there is water with out wandering if I will be able to take the 80 pound canoe off the truck.. I will highly recommened you to my freinds, and some I haven't met yet.. Dale
Scott, Blountville, TN
03/19/2008
Thanks for the updates, I received the windshield today and can't wait to put it on. :)
John, Nottingham, MD
03/11/2008
Etrailer people have been great in their service and reponding to keep the customer informed. Hey! Prices are exceptional too.
Roger, Cupertino, CA
03/11/2008
Again, you guys are awesome.
Rick, Clarksville, TN
03/09/2008
Wow got our hitch Friday and installed it this weekend. Excellent service and very prompt shipping have already mentioned your business to a couple friends who are looking for a trailer hitch. Thanks! Rick
Joe, Port Isabel, TX
03/08/2008
Just wanted to let you know that the box arrived on Friday and the installation of the hitch and the wiring harness was a "breeze"! Lined up perfectly and truly hassle free.
Terence, Houston, TX
03/06/2008
Thank you for your service.
Bill, Joplin, MO
03/06/2008
Good service is still alive at your business. I will be back to shop again!
Rosario, Seaford, NY
03/03/2008
I just received my shipment today and just wanted to let you know how happy i was dealing with your company.
Jim, New Haven, IN
03/01/2008
I wanted to tell everyone, Thank-You!! I placed my order last Sunday and it arrived in good working order with no damage on Wednesday. Everything was there that I had ordered. I am telling other folks about your great prices, accurate and speedy service. Keep up the good work!!
David, Greensboro, NC
02/28/2008
The item I ordered arrived on time and in great condition. My wife loves it on her Jeep i.e. gold-colored boat prop. It has helped her identify her vehicle in a multitude of similar rides. Thanks
Stephen, Annapolis, MD
02/20/2008
Many thanks, etrailer is, and certainly remains the single place I refer folks to when they have a need for trailer part/accessory/hitch !
Sam, Cape Coral, FL
02/19/2008
Thanx for quick shipping. I made it out on my new boat over the weekend
Bill, Woodlands, TX
02/18/2008
Ordered on Sunday - shipped on Monday. Great service.
Jerry, Bellefonte, PA
02/18/2008
Thanks, really is easy to install. Quick delivery.
Dale, Oregon City, OR
02/17/2008
It took me longer to find my tools than it took to install it.
Ralph, Colorado Springs, CO
02/15/2008
Just wanted you to know how happy I am with your service, & instructions for installation.
Robert, West Plains, MO
02/15/2008
This is my definition of a perfect online buying experience! Great and useful website that made ordering super easy. Product was shipped and delivered very quickly and arrived in perfect condition. I was impressed with the way I was kept informed of my order status throughout the entire process. Will definitly order again and recommend to others. Thanks!
Harry, Walkersville, MD
02/15/2008
Service was courteous and quick. I received shipment in 4 days including weekend and everything was there. Fully satisfied.
Jeff, Westport, CT
02/14/2008
Thank you for a great product. I ordered a Rola basket and cargo bag, and am very pleased with the quick delivery time. Everything showed up as expected. A+ shopping experience.
Chester, Paxinos, PA
02/14/2008
Great experience! The bike rack I got for $100 here is so much better in quality then the one I paid the same price in a retail sports store that lasted only 2 years. Shipping was reasonable and the product arrived in 3 days!
Joe, Chelmsford, MA
02/14/2008
Etrailer is very quick in shipping, very helpful with questions, and very competive pricing. Actually probally the best value around. I found same product at a local supplier who could not match Etrailer pricing for exact merchandise. They have top quality merchandise and anything I need related to my trailering needs will be purchased at Etrailer. I have made multiple pruchases and not one dislike with any of them.
Richard, Champlain, NY
02/14/2008
All questions have been answered and my order have been processed in quite a short time! Choice and prices are the best i coud find on the net.
Chuck, Dubois, PA
02/14/2008
Great quality, and fast shipping. Thanks etrailer
Dave, Albuquerque, NM
02/14/2008
I ordered a bike rack and multi-use ball mount for my 5th wheel trailer. The bike mount was exactly what I needed but the special ball mount was a super find. I pull a 4 wheeler on a trailer behind and the ball mount works fantastic, This is a great set up, and it was shipped within 3 days to boot. A++ for etrailer.
Marinus, Kalamazoo, MI
02/13/2008
Package arrived sooner than expected. Great price
Andrew, Ft. Benning, GA
02/13/2008
This company is fast with your order. I had my item shipped in less then 16 hours after ordering it. The site makes it easy to find what you need fast.
Jesse, Owasso, OK
02/12/2008
thank you very much i've already referred a couple of guys to purchase one from you as well
Ron, Poulsbo, WA
02/12/2008
Fantastic. The best I have delt with. Thanks
Kelly, Houston, TX
02/12/2008
I had done my homework but had one question. She knew right away and why it would work best. She added it to my existing on line order and expertly entered my payment data. The items shipped that same day. Great on line shopping experience & excellent customer service. I'll be back.
Michael, San Pablo, CA
02/11/2008
I was happy with my purchase. Easy, came when promised and everything fit.
Howard, Westminster, CA
02/11/2008
I have limited trailering experience, & that is several decades out of date! Of all the sites I looked at, yours left me feeling the most confident that I was choosing the right products for my somewhat oddball needs - a PT Cruiser and a small utility trailer. I like that you dont have Handling Fees as some others do. I want to know the costs up front. I could have purchased a hitch elsewhere for less, but not after the hidden charges were added in! Also your detailed information on the Modulite products allowed me to make an informed decision - NOT an uneducated guess as other sites would have had me doing! Your prompt shipping of my order - on Saturday - was great! Thanks, Howard
Thomas, Gretna, LA
02/11/2008
Great service! Received my complete order in 5 days. The merchandise is excellent. This was my second order with etrailer and I am very pleased with the merchandise and the service I received with both orders.
Rich, Patchogue, NY
02/10/2008
I fond the internet sight very helpful. I was able to get answers to all my questions. The on-line installation instructions and videos were very helpful. I felt as if I had done this installation before. Fast delivery. Rich
Wes, Archer, FL
02/10/2008
Good website, very satisfied
Jeff, Durham, NC
02/10/2008
Quick shipping 2 days even though I ordered after 3 PM. Excellent prices and customer service! Great instructions for quick and easy installation. Thank you!!!
Mitch, Jordan, NY
02/09/2008
Order shipped quickly. Great price. Website easy to use.
Roger, Plant City, FL
02/09/2008
I am delighted with the Trailar Hitch and Bike Rack that I purchased through Etrailer. It was a perfect fit for my Honda CRV. The products, delivery and handling was excellent. It was a very easier install. Thank You.
Julian, Watkinsville, GA
02/08/2008
This was the third hitch we have purchased from you, and we have been very satisfied every time. Thank you for your help when ordering, fine service and courteous e-mails. It is so satisfying to deal with a business that provides the quality service you do.
Julian, Culleoka, TN
02/08/2008
I ordered the Hidden hitch and wiring relays for my 2008 Titan on a Tuesday and they were sitting in my carport when I got home Thursday. The install took about 30 minutes with no big problems. I did have to use a small crowbar to align the front attachment holes with the frame holes but I expect that with anything thats been welded. Quality looked great with a really good finish. This was my first order from etrailer but Ill go there first from now on for my Titan parts. Also, within two hours of ordering, I received an email that the parts were in stock and then another email telling me they had shipped with the tracking information included.
Mark, Springfield, VA
02/08/2008
Couldnt be easier, shipment arrived within 3 days. I fitted the hitch in about 30 minutes plus 30 extra minutes for removal of a siezed 14mm bolt on the pickup and saved myself at least a couple of hundred dollars in the process. Thank you for great follow up and communication.
Allen, Brandon, MS
02/08/2008
Hey guys! Man this would have to be one of the best bargains around. Quick shipping, great customer service and good quality equipment. I am going to recommend all my buddies to you.
Bryce, Franklin, IN
02/08/2008
I ordered a new hitch and wiring harness kit through etrailer.com. I spoke with a pleasant service representative, and she took my information. She told me that she would e-mail me the confirmation of the order, then another e-mail would be sent when the order was shipped. I received both of these e-mails within 1/2 of an hour after our phone conversation. I was also told that my order would be at my house within 2-3 business days. This was a Tuesday evening around 7pm and the hitch was here the very next day before 24 hours were up. I was very amazed. My order was exactly right. All needed hardware was included. The instructional video is helpful for those who may not know how. I do work on cars for a living and I did not need the video, but it was a very nice touch to a wonderful experience. Everything went together quickly and painlessly. Thank you etrailer.com for taking care of me. You can rest assured that you have a lifelong satisfied customer. I will refer you to anyone I know in need of your services.
Howard, Ennis, TX
02/08/2008
That was fast , while I was asking a question , my order was shipped . Thank You
Michael, Brunswick, OH
02/07/2008
Absolutely outstanding service and fast shipping!
Gary, Plymouth, CT
02/07/2008
easy to navigate website, prompt shipping. Thank You
Eric, Fairfax, VA
02/07/2008
SOOOOOOOO.. HAPPYYYYY
Rich, Chatham,, NJ
02/07/2008
I was very impressed with etrailer, I had called your help desk twice before placing my order and was very impressed with a pleasant human voice that answered my questions. The items were shipped as promised and arrived within the time frame promised. A GREAT company to deal with, I would certainly recommend them to anyone!!!
Dan, Coffeyville, KS
02/07/2008
Your service was excellent. Thanks. Dan
John, Akron, NY
02/06/2008
etrailers customer service is 2nd to none. ... WILL DEFINATELY SHOP HERE AGAIN.
Jack, Eagle Lake, FL
02/06/2008
I ordered a Electric Brake Controller on Feb 1 and had it in my hand by noon feb6 I am very happy with the service I Received Thanks etrailer
John, Blanchard, OK
02/05/2008
Excellent service from your company all around. You are on my list for future needs.
Jim, Wake Forest, NC
02/04/2008
Very convenient website, after shopping around, found etrailer.com had the lowest prices. Will shope here again !!!!
John, Omaha, NE
02/04/2008
You are very easy to work with. Your web page is layed out to make it easy to find what you are looking for.
Miguel, Saint Charles, MO
02/04/2008
I was very impressed by the amount of information available on this web-site. Lots of useful information, including installation instructions as well as detailed pictures of all the components that I was purchasing were included. The ordering process was easy and communication after the order was great.
Ken, Melbourne, FL
02/03/2008
From the initial order to the arrival of the products the service was outstanding even though I had to request a change a few hours after my order. Also, extra care was taken to package my order so that nothing was damaged. I will buy all my future trailer needs from etrailer. These good folks know what customer service is all about!
Kelly, Aberdeen, SD
02/02/2008
I have a 2005 Honda Odyssey. The local dealership wanted $570 to install a hitch and wiring. They warned me only to use Honda parts. They were trying to scare me into using them. Everything from Etrailer.com worked great and it was easy to install with the help of your videos on the site. Im very satisfied with the parts and the pride of doing it myself. Im an average person who can do routine oil changes so your instructions were clear. Thank you, Kelly
Fred, Tucson, AZ
02/01/2008
It was a pleasure ordering the Bully bed clamps. They arrived right when they said they would and they fit very well. Id recommend this company to anyone.
Paul, Alachua, FL
02/01/2008
Ordered a hitch install kit on Sunday and it was delivered by Thursday afternoon. Just hope the guys at etrailer.com show up on Saturday to help with the install. Flawless ordering on the web! Great web site too.
Dennis, Chino Hills, CA
02/01/2008
Awsome service and updated order confirmations! Simply the best online retailer I have done business with. Keep up the good work.
Judy, Grantville, GA
02/01/2008
Excellent service....ordered on Monday, received Thursday....and that was across country. Also excellent communication from your shipping dept. Thanks
Bernie, Tempe, AZ
02/01/2008
from the 1st phone call to the email updates, this is a very professional company. thank you
Joachim, Houston, TX
01/31/2008
Informative web pages, great price, quick shipping... all adds up to excellent service!
Roger, Cupertino, CA
01/31/2008
You guys are awesome ... I love it. I'm excited because I need it for weekend Feb 9-10 race. Your email follow up is great for me. Great job! Because of your process and communication I've already turned on a friend of mine who will be purchasing the same thing. Thanks again. Roger
Omar, Bakersfield, CA
01/31/2008
etrailer is great. I ordered a hitch it shipped the same day and was at my house within a week.
Ally, Montgomery, AL
01/31/2008
I think the shipping was extremely fast and the website is very easy to access
Dave, Mountain Home, AR
01/30/2008
What do I think??? A+A+ that what!!!! Placed my order on line on a Sunday night. Monday at 8am I got an email that my order was received. At 10am I get another email saying that my order HAD BEEN SHIPPED!!! Using the tracking # you supplied, my order was delivered on time just as I was told. My order was complete and very well packed. It was a real pleasure doing business with such great people. If it sounds like Im happy-I AM.
Bill, Katy, TX
01/30/2008
The best online shopping experience I've ever had!
Joe, Las Vegas, NV
01/30/2008
Excellent experience. etrailer.com has customer service down pat. the price was great, the product was in stock and shipped right away. I recieved the product exactly when expected. I was amazed at the quality and ease of use. I will definately recommend etrailer to all my family and friends. Its not that often that you get a warm and fuzzy feeling from a purchase. Thanks for the great experience!
Max, Springerville, AZ
01/30/2008
thanks good service!
David, Concord, NH
01/29/2008
Wow! I got exactly what I ordered and in less than a week. I Saw a similar hitch set up at other sites for a hundred dollars or more... you cant go wrong.
Janis, Freeland, MI
01/29/2008
Got the hitch today. Very well prepped and boxed! It fit my 2008 Vibe perfectly. Holes lined up exactly to the vehicle with no rock or wobble to the fit. [..] could take lessons from you on how to package a hitch for UPS delivery. I had to send 2 back to them and then gave up and asked for a refund. Your business gets my recommendation! Thanks
Larry, Roswell, GA
01/28/2008
You are the best.
Brad, Lexington, SC
01/28/2008
Outstanding service! Ordered on Tuesday, shipped on Wednesday and arrived at my door on Thursday via standard UPS Ground shipping. Highly recommended!!
Drew, Louisville, OH
01/28/2008
Thanks for the great turn time and wonderful customer service.
Brian, Warner Robins, GA
01/28/2008
I was most impressed with the speed in which I received my order. You just cant beat a fast, best price, and accurate order!
Thomas, Wausau, WI
01/28/2008
One of the best sites I've ever dealt with. Ordered on a Thursday recvd on Monday. Install was as advertised. Great product, will order from you again. Thanks!
Courtney, Freehold, NJ
01/25/2008
The sales associate I spoke with was very, very helpful. I know very little about cars/trucks and, in my opinion, he went above and beyond to help me determine what I needed to buy! Thank-you so much for your help and especially for your speedy shipment! : I will definitely buy from this company again.
Myron, Hamilton, NJ
01/25/2008
I got my trailer hitch and wiring harness in 4 days, and had it hooked up in 20 minutes. Great product, great price and great sevice. I will tell my friends about this web page.
Peter, Chicago, IL
01/24/2008
My experience with etrailer was fantastic... But thanks I will reccommend etrailer to others. You have a customer for along time. Thank you for your prompt and professional service.
Matthew, Bedford Hills, NY
01/24/2008
Thank you! I have to say that e trailer has impressed me. The prices, the speed of the shipment, the quality of the packing....wow!
Greg, Lansdowne, PA
01/24/2008
My hitch came in the mail yesterday, I had it on my truck in 30 min, I will do business with you again
Michael, Brunswick, GA
01/24/2008
Excellent experience! Purchased cargo carrier and had immediate feedback and received the item via motor freight 2 days after shipment. Would recommend etrailer.com to anyone
Jim, Grand Rapids, MI
01/24/2008
Part arrived very quickly. Part was exactly as described - and the installation kit even has some Fish Wires included. I'll definitely be a repeat customer!
Chris, Henderson, TX
01/24/2008
Just ordered a fifth wheel hitch cover two or was it three, days ago, and it has already been delivered. It works perfectly, I am extremely pleased, and it sure does beat what [..] was offering. Thanks for super great service, and a good product. Ill do business with you folks again for sure!
Richard, Boca Raton, FL
01/24/2008
It was a professional experience dealing with your company for the first time. Your knowledge of the product was precise and accurate.Y