Customer Feedback and Reviews
Large stock of products that are exactly what I was looking for. Very reasonable price. Fast and trackable delivery. First place i go to for all my trailer needs.
Garrick - Hammonton, NJ
05/22/2013
Ordering was easy. Our Jacks came in within 5 days so I feel shipping was quick. I havent used the new jacks yet but they are the same as we purchased in the past and worked good, that is why we purchased the same ones.
James - Faribault, MN
05/22/2013
I was able to find everything that I needed in one place. I needed a hitch and a bike rack and etrailer had them at prices equal to or lower, and they were brand named items. And they had free shipping which is what sealed the deal also. I will recommend etrailer to others. I also liked how they had videos on how to install and use their products.
Keith - Saint Petersburg, FL
05/22/2013
Super easy to work with. Had plenty of products to choose from, but more important they had the part I wanted. Super fast shipping.
Butch - Lexington, TX
05/22/2013
Most courteous personnel I have encountered in a long time. Fastest standard UPS shipping I have ever had, ordered on Monday and received order on Wednesday, 2 days!! I will definitely be a return customer and will tell my friends about etrailer.com!
Weldon - Bethany, OK
05/22/2013
Great service. Professional and helpful. Made sure I was aware of all information I will receive in the forth coming days. Even let me know when my item will arrive.
Diane - Wendell, NC
05/21/2013
Great selection at great prices. Top notch communication.
Glen - Campbellville, ON
05/21/2013
etrailer might not have every possible trailering item, but its close. From serious nuts and bolts stuff to more decorative accessories, I can almost always find it there, with some good Q&A and decent prices.
Robert - Saint Louis, MO
05/21/2013
Great service with fast shipping. Thanks for the special attention on a Sunday! Order was placed, packed and shipped on Sunday with upgraded shipping at no additional cost. Thanks again! I would definitely recommend etrailer to family and friends.
David - Pittsburgh, PA
05/21/2013
I have made two purchases recently and received fast shipping and immediate follow-up. Keep up the GREAT work!
Brad - Albuquerque, NM
05/21/2013
etrailer.com is the best. I had trouble getting a part from another supplier and etrailer had it in stock and worked extra to get it shipped same day. Also, within minutes they approved their price pledge and refunded my money to give me the best deal on the web. I will order from etrailer.com again and will recommend them to all my Rving friends and fmaily. Thanks!
Bret - Hillsboro, OR
05/21/2013
As your box says When you reach the botttom of the box, dont end your relationship with us! Very funny, but your service is better than Amazon! One point Id make about the trailer jack I purchased, it would have been very helpful if you would have given the dimensions of the circlip, it was the correct one, but if it wasnt I would have to have reutrned the unit or welded a new plate, which would have been a hassle. But, it fit, so Im happy!
Tom - Brentwood, TN
05/21/2013
I am absolutely impressed with Kimberly, Geroge, Brenda and the entire etrailer staff. My product was not in inventory and I was told it would be shipped from the manufacture. I called the next morning and was told that the manufactures number was extremely busy and I would get an email explaining my shipment. No email but I checked the tracking feature on the order page. It stated my order would be delivered today. Wow. I then checked email and got update from Kimberly. I never mentioned an upcoming 6-8 week trip beginning this weekend or and request any special service but I got it anyway. Thanks all YOURE ALL GREAT!!!!
Linda - Albany, OH
05/21/2013
Draw Tite hitch was a perfect fit on the 13 Honda CRV, easy installation, and took only 45 minutes. The trim cover on bottom of vehicle is trimmable with strong scissors, and went back on easily after the installation, no need to discard it.
Tim - Greenfield, IN
05/21/2013
Amazing Service - Outstanding Quality!
Melissa - Millinocket, ME
05/21/2013
Really appreciate the fast shipment of my parts. They werent available locally and we were preparing for a trip so I was a little worried but they arrived in plenty of time.
Jere - Fresno, CA
05/20/2013
Purchased the Firestone 2525 air springs for my 2013 F-150 from etrailer because of the info availible on the web site. Installed them in less than two hours with the help of the video recon the night before.
James - Mechanicsville, VA
05/20/2013
I bought a goose neck hitch for a dodge ram. The instructions were right on and the hitch looks great. Great product.
John - Dade City, FL
05/20/2013
A professional experience, easy to understand information, great pricing. Gald I found you. Now, lets see how the hitch looks when it arrives, and the ease of installtion….
Davies - Westport Island, ME
05/20/2013
I have made my second order and the prices and service are great.
Jason L - Howe, TX
05/20/2013
Great product ion, Easy to use website and Great pricing and shipping!
Shawn - Rialto, CA
05/20/2013
Customer service is fantastic! My order was shipped the same day with upgraded shipping and will arrive in time for the weekend. Thanks Again!
Bruce - Hudson, NY
05/20/2013
This was my forth purchase experience, as usual it was fast and courteous. The Product installation, directions, and quality exceeded my expectations. still My returns went smooth also. Customer service is the best at etrailer.com.
Sean - Waxhaw, NC
05/20/2013
i very much appreciate the very rapid response and turnaround from the time i placed my order. within a very short time window from placing the order, i received notification it had been confirmed in stock and would ship soon. i then received another notification same day that it had shipped. and i was really hoping i could get a jump on it as im fishing this weekend. i will continue to check etrailer first for any trailer needs as well as recommend to my fishing and trailering friends.
Nathan - Folsom, CA
05/20/2013
So far ordering has been great and they shipped my order out pronto. Person on phone was knowledgable and very helpful.
James - Rapid City, SD
05/20/2013
very good service....thank yoy
Bill - Mankato, MN
05/20/2013
It the past two months I have ordered 2 Hitches from e-trailer. The helpful videos and special wire tools that helped my son and I thread bolts and washers into the car frame were indispensable. I will definitely recommend your company to anyone asking us about the hitches we installed on our Nissan Pathfinder and Subaru Forrester
Daniel - Sierra Vista, AZ
05/20/2013
Very satisfied with our surf racks! Fast shipping and wonderful product. Would purchase again!
Kristen - Corpus Christi, TX
05/20/2013
easy to maneuver through your website
Barbara - Los Banos, CA
05/20/2013
Etrailer has been a trusted supplier for many of my 5th wheel trailer needs for years. Great service and great to do business with.
Steven - Dewey, AZ
05/20/2013
I received the SW1000 replacement spindle washers today. Thank you very much for your great customer service!
William - Roseville, CA
05/20/2013
My order shipped quickly and etrailer was very helpful answering my questions! I found a product that worked with an old cargo carrier to fix some latches and locks. I look forward to receiving my products!
Diane - Calgary, AB
05/20/2013
Fast ship, no problems. Install went VERY well. Use an impact driver. This hitch fits like a glove. It does not rub on the tailpipe. I really like it.
Jon - Kalispell, MT
05/20/2013
Suzanne was my sales consultant, and she was awesome! She answered several questions, and as a result put together a complete hitch package which included the correct hitch and accessories including the wiring harness. I am new to trailers and towing, and her knowledge and excellent customer service skills were invaluable.
Leo - Simi Valley, CA
05/20/2013
real simple, i called and placed order items were in stock ,you shipped, was notified items had shipped. the sales person was very nice ,give her a raise
James P - Troy, NC
05/20/2013
Service was fast,parts where what I ordered of solid quality .Instruction are plan easy to follow.Yes I would deal with this company agine .
John - Milan, OH
05/19/2013
Fast delivery, easy to install trailer hitch and lock box under the seat of 2013 Jeep Wrangler
Gustave - Largo, FL
05/19/2013
Had just what I needed and got it quickly.
Daryl - Mohrsville, PA
05/19/2013
This 54 suburban mom and her 11 yr old son installed the hitch in under an hour on our 2007 Honda Odessey. We went to Walmart and picked up a brush from the gun cleaning section to clean out the well nuts. We only had to remove the rear-most exhaust hanger and then we were able to slide the hitch into position and bolt it in. We did not have to jack up the car during installation. The installation video was great and gave us the confidence that we could install the hitch ourselves. Ordering from Etrailer was easy, and the hitch arrived about a week after placing the order.
Kristie - Loma Linda, CA
05/19/2013
Fantastic, same day shipping on a Sunday. They stopped an order I made in error, corrected it, and got it shipped all within an hour on a weekend. You cant ask for better service!
Brian - Hartfield, VA
05/19/2013
I ordered the hidden hitch for my 2010 Mercury Marineer and it was very easy to install and only took 20 min. The motocycle mount was very easy and fast as well. Plus they got here in 3 days. I would recommend to a friend.
Damon - White Sands, NM
05/19/2013
Called order in to Rebecca on Sunday PM and she had it shipped same day. Exceptional service. I previously ordered a trailer hitch for my 2011 Toyoto Sienna and it was delivered 3 days later, perfect fit. Good job folks, THANKS
Delton - Lancaster, TX
05/19/2013
Order was placed on a Sunday at 2pm. received email that the order was shipped at 2:40pm. It will be on the UPS truck Monday and should get to me on Wednesday. Good service on the phone and would use them again. We will update when the order arrives.
Timothy - Pompano Beach, FL
05/19/2013
E-Trailer has become my go to place. With the guarantee of the lowest price and real customer service E-Trailer is setting the bar high for the rest of the retailers. E-Trailer has brought back customer service!
Joe - Williamsport, MD
05/19/2013
Very satisfied with the choice of products, ease of ordering, and the incredible speed of processing and shipping. Great shopping with you!
Michael - Alexandria, VA
05/19/2013
The web site is very well organized and informative. The customer service by email and phone is friendly and helpful. The price match guarantee is awesome. The product arrived at the expected time and in good condition.
Michael - Thousand Oaks, CA
05/19/2013
Such a smooth transaction, always kept up to date on the status of my purchases. Completely satisfied with the products and prices. Will definitely buy from E-trailer again. Awesome expericene, thank you.
Kevin - Castleton, NY
05/19/2013
Ricky at etrailer helped provide a solution to fit my immediate needs. The product I purchased was on back order and the communication and updates I have received via phone and email were both great customer service.
Joel - Acworth, GA
05/19/2013
great price on a great product with fast,free shipping.
Mike - Bellville, OH
05/18/2013
Found exactly what I needed and had it within a week!!
Wayne - Lincoln, ME
05/18/2013
Excellent service and fast shipping.
Roger - Topeka, KS
05/18/2013
Great service . Parts came in no time at all. Very satisfied
Roy - Menasha, WI
05/18/2013
Very fast shipment. Very good customer service
Robert - East Brunswick, NJ
05/18/2013
The trailer hitch arrived 2 days early, and fit like a glove! It took me a total of 30 minutes to install the hitch assembly including a coffee break. The instructions are spot on. I saved more than $100 by doing it myself thank you etrailer. Too bad I dont have more cars that I need to hitch up!
Michael - Buffalo, NY
05/18/2013
Great price and service. My package arrived torn and tattered by the carrier. One item had actually been lost through one of the holes in the box. Etrailer took care of it and had a replacement on its way the next day. The response was outstanding. Will buy again from etrailer.
Lynn - Tomball, TX
05/18/2013
E-Trailer was Awesome! A++ fast response and great service. HIGHLY RECOMMEND…
John - Phelan, CA
05/18/2013
I just received and installed the Curt Class III Round Tube Receiver Hitch - for my 2011 Toyota Sienna. It arrived in a fair amount of time and was one of the easiest hitches I have ever installed. I used to be a hitch installer so I mean that. The video that you posted was excellent and made the instructions unnecessary, except for the torque value I forgot that early on too many penguins on the iceberg. Overall excellent experience was the third time I used e trailer and will definitely not be the last.
David - Travis Afb, CA
05/18/2013
E-Trailer is the only place I shop for my trailer part needs. They have anything and everything I could ever need for my trailer. Great prices too.
Lori - Blandon, PA
05/18/2013
The experience was great. The installation videos are very detailed. I had a question about my order and got a real live person very quickly. He was very helpful. The price was very fair. I will recommend to anyone that I know wanting a trailer hitch for there vehicle!!!!!!!
Johnny - Springville, TN
05/18/2013
Great Service now and before. Easy checkout. Fast delivery.
Floyd - Nixa, MO
05/18/2013
One of the best websites I have been too. I love how there is a video for every year model. Not just one generic video to give you the idea. Very thorough in detail. I planned on doing the work myself in the first place and now I am fully confident that I will be able to without a problem because of your videos. Thank you.
Chris - Visalia, CA
05/17/2013
Great price & fast shipping A+
James - Chelmsford, MA
05/17/2013
So far my order has been promptly and courteously handled. George & Joshua responded immediately re: my order being rcvd. and shipped. Im anxious to receive and install the grille we ordered and hope that it fits well. This is going on a fussy customers vehicle. Thanks again.
Rich -
05/17/2013
Excellent-prompt, efficient, and accurate-way to go. Thanx, jim
James - Fife Lake, MI
05/17/2013
Thank you so much, Im very pleased with this tire rack.
Lawrence - Waldorf, MD
05/17/2013
Outstanding prices and service!
Mike - San Antonio, TX
05/17/2013
etrailer is a great place to shop. Good prices, fast shipping and they stand behind their products.
Blake - Plover, WI
05/17/2013
Good price, quality product. Shipping was fast and packed well. Overall, great transaction. Would definitely recommend to others. Thank you!
Mark - Owings, MD
05/17/2013
Everything was fine. I bought a four prong connector for my boat trailer because the old one was damaged. The new connector fit great. I also bought two LED lights for my tailer and they work excellent. You can even see them in direct sunlight. They were also very easy to install. Thanks.
Russell - Douglas, MA
05/17/2013
Service was good. Order arrived faster then I thought it would.
Stephen - Hot Springs, AR
05/17/2013
Customer Service was amazing. Turns out my order was not available in the warehouse. Staff noticed that I had paid extra for express shipping and correctly guessed that I wanted it quickly. They contacted my by email and were able to offer a substitute product at a lower price AND get my order shipped that day. Thank you!
Christal - West Sacramento, CA
05/17/2013
Nicely done e-trailer! The package arrived in good shape and on time. Great products and great service. Keep up the good work! Thanks.
Steven - Mountain View, CA
05/17/2013
great customer service from casey
Ron - Friendswood, TX
05/17/2013
Bill T is amazing! I placed an online order today and have gotten several follow up emails regarding the status of my order. This last email from Bill was to say he had upgraded the shipping and that my order had already shipped! I wont hesitate to recommend etrailer to my friends and family. Thank you.
Pamela - Ft Worth, TX
05/17/2013
We were real pleased with the Curt hitch we purchased for our 2013 vehicle. Was surprised to see the UPS truck pull in the driveway so soon!
Ladon - St Germain, WI
05/17/2013
I was totally impressed with the help and service this company provided to me. My order was not that big but I was given what I consider exceptional attention to my needs. A special thanks to Laura H and also to Scott and George. I will always consider this company etrailer for my trailer needs and recommend them to everyone I talk to or meet on my travels. Definitely a five star operation. Have also posted my comments on Facebook. Thank you again.
Jerry -
05/17/2013
This was the second time I ordered parts from etrailer and was very please again with quality of parts and outstanding shipping response. I would highly recommend etrailer to anyone wanting the right parts at a good price and shipped on time.
David - Foosland, IL
05/17/2013
I was disappointed that the order took so long, but commend etrailer for keeping me updated on status.
Linda - Huntingtown, MD
05/17/2013
I was very impressed with the whole experience. My shipment arrived in 3 days! All parts were correct and the installation help videos were awesome! I installed a class III hitch receiver and wiring harness in no time, saving over $200 by doing it myself. I strongly recommend etrailer.com!
Gary - Cincinnati, OH
05/17/2013
Item fit perfect. Installed in a 1/2 hour w/o issues. The eTrailer Team, from customer service to the warehouse people, are an asset to the entire on line community. Great Job !!! You guys ROCK
Derrell - Troy, MI
05/16/2013
I placed an order for parts online on Sunday, May 12. I received an immediate e-mail order confirmation from a real person, and later that afternoon, a message from someone else that my order had been packed and shipped. Order arrived 3 days later using regular free shipping service. Great service, great communication, and easy shipment tracking!
Arch - Montgomery, TX
05/16/2013
etrailer is one of the best online shopping experiences Ive had. The products and selection are excellent, the prices are low, the installation videos are very helpful, and the responsiveness/shipping time is amazingly fast. I am a very satisfied, repeat customer.
Doug - Amissville, VA
05/16/2013
It was easy to find the parts I needed for our trailer. The delivery was quicker then expected because everything was in stock. Exactly what I expected when we received it.
Michael - Newark, NJ
05/16/2013
I have used etrailer before and think highly of its service and product.
Dr. Naymond - Cibolo, TX
05/16/2013
After a week of searching the web for a class 3 hitch I found etrailers. They had the lowest price that I could find and had free shipping. I ordered a new hitch and wiring for my 2011 Ford Escape. Received a quite reply about the order and another email stating the items were shipped. Great tracking info and very fast shipping to my door. I had a garage install the hitch and wiring. The hitch fit the Escape as did the wiring. If they had a star rating they would be 5 stars.
James - Fulda, MN
05/16/2013
ExcellentKeep up the good work!
Charles - Estes Park, CO
05/16/2013
Excellent notification system for online orders. You konw exactly where your order is at during each stage, and you are provided a tracking number to see when your package will arrive.
Michael - Midland, MI
05/16/2013
Fast shipping, easy install with no drilling or cutting. Installed on a 2012 Dodge Avenger SXT Plus. Extremely happy with the hitch.
David - Murrysville, PA
05/16/2013
Have always had a good experience with E- trailer
Robert - Whitehall, NY
05/16/2013
Gail is great! Having ordered the parts a couple of months ago and they were back ordered from the manufacture. Gail kept up on the order with both the manufacture and myself periodically to ensure that the order would be filled. Great service, and I received the parts today. Thank you so much. God bless,
Jeff - Orange Lake, FL
05/16/2013
I really like the way you get the stuff to where is going. And thank you
Robert - Pima, AZ
05/16/2013
Excellent, reliable, prompt service with a great price to boot. Would do it again!
Michael - Bayside Hills, NY
05/16/2013
e trailer is always a good experience.
Frank - Charlotte, NC
05/16/2013
If you are looking for a good selection, good prices and even better customer service then this is your place to shop… I found them online and is now is the place I will go first for any of my needs. The service response is what it should be. Thanks again!!
Dave - Corona, CA
05/16/2013
I think it would be great if every one i purchased from handled the transaction as well as you have. Thank you so much you went above and beyond .Parts fit perfectlyand are of good quality. Also thanks for the faster shipping at no extra cost. Your in my favorites for sure. would have no problem recommending you to anyone . Thanks again
Falisha -
05/16/2013
The site is well organize and easy to access. The installation videos are great and were the reason I made my purchase from etrailer.
David - Rochester, NY
05/16/2013
This is my second time I am ordering from this company. My experience has been extremely pleasant. The order staff are very professional and courteous. They make sure you are buying the right product and will be satisfied. Thank you!
Roger - Redgranite, WI
05/16/2013
Shipped and delivered as advertised.
Edward - Granite Springs, NY
05/16/2013
Wayne was friendly & knowledgable re Draw Tite products etc. Prompt follow-up and ease of doing business. Thanks
Stan - Indianapolis, IN
05/16/2013
Great, had to wait for a month from another company, then I found etrailer.com and got the same item in 3-4 days.
Dennis G - Northumberland, PA
05/16/2013
the product was shipper fast and what I paid for showed up and installed with no issues.
Tim - Madison, AL
05/16/2013
Received the product one day earlier than expected. Tail gate lock for Chevy Colorado Fit perfect, and was very easy install. Thank you etrailer
Robert - Lakeside, CA
05/16/2013
Very pleased with the way this company kept me informed on my order status. Many companies take your order and that is the last you hear from them until your item arrives, even when their is a delay. Their was a delay with my order that was beyond their control and they e-mailed me with the information. Thanks for your hard work
Francis - Wellsville, NY
05/16/2013
Everything went well. Order was shipped and delivered when expected. Installation was pretty easy.
Scott - Elk River, MN
05/15/2013
You cannot find an online company that fills and ships orders any faster than etrailer. Thank You for the prompt service.
Dale - Holly, MI
05/15/2013
Unbelievable service. My shipping priority was upgraded and the products shipped the same day as ordered.
Jack - Copperopolis, CA
05/15/2013
Had questions, so I ended up ordering by phone. Great and fast service. If my installing goes as quick as getting the hitch, I will be one happy camper.
James F - Dayton, OH
05/15/2013
I have never ordered from etrailer before. I called customer service and they were very courteous and helpful. My order shipped on the same day that I placed the order.
Len - Nashville, TN
05/15/2013
I have ordered two items on two different occasions from etrailer.com. I had great experiences on both occasions, and would highly recommend this site. Equivalent products that i was looking for at much less the price even with shipping, and worked flawlessly.
Samuel - Erie, CO
05/15/2013
Wow! I ordered a couple ATV cargo nets on Monday morning. I picked them up where I live in the U.P. on Wednesday morning! Fantastic service. The product was just as advertised. Thank you!
Charles - Ironwood, MI
05/15/2013
Great product. Quality both in the product and the people I talked to at etrailer. It is a pleasure dealing with such professionals. Dont hesitate to buy this product or in fact any of their other great items. Thanks etrailer!
Morgan - York, PA
05/15/2013
Great product. Difficult to install alone though.
Jason - Rochester, NY
05/15/2013
Easy dealing with company, but shipping details were a little hard to follow. Nice to find tow parts specifically for my vehicle.
John - Blacksburg, VA
05/15/2013
This place is awesome. I ordered the winch cover a couple of hours ago and now its been shipped. Ill be back for other trailer needs.
Mike - San Jose, CA
05/15/2013
Could not have been better. Requested standard shipping and was moved up to express shipping with no extra charge. Received my order within two days. Will certainly do business with etrailer again.
Prosper - Geneva, IL
05/15/2013
I received my cargo top extra keys for the locks in a very timely manner and they worked perfectly!
Peter - Chesterfield, MO
05/15/2013
As a small business owner, I might not be able to easily define very good customer service, but I know it when I see it. Thanks for our doing business together,
Thomas J. - Mansfield, MA
05/15/2013
Well... Ive found my trailer parts go to guys. Ordered Sunday night and the parts were delivered Tuesday. Sweet...
Jeffrey - Troy, IL
05/15/2013
High quality products. I bought a trailer hitch receiver and the wiring harness for my 06 Highlander hybrid. The instructional videos were helpful and made the install very easy. Free shipping got here in 7 days. I bought from etrailer because they had step by step video instructions for my specific vehicle, and the best price. The toyota dealer wanted $300 for the hitch and $115 for the harness, I got both here for just over $200! half price with not sacrifice to quality. I would buy from this company again.
Jan - Eden Prairie, MN
05/15/2013
everything excellent,information,shipping,exactly what i thought i was ordering .could not have asked for better service.thank you all !
John - Asheboro, NC
05/15/2013
Extremely pleased with etrailer, could not find the part I needed in Canada. They were efficient and received the part I needed in time to fix the Motorhome for the May long weekend. I will be using them in the future. Good job.
Steve - St Albert, AB
05/15/2013
These folks are fantastic!!!!! They had exactly what I wanted, and had it here in three days. I would highly recommend etrailer.com to everyone!!!!!!
Nelson - Hiram, GA
05/15/2013
wonderful service as usual knowledgeable rep for sure helpful transaction could not have been better now to get the hitch installed properly to my brand new 2013 camry hybrid I reocmmend e trailer all the time to people. This is my thrid hitch purchase from etrailer
Barbara - Burlington, MA
05/15/2013
I placed an order for a Sherline scale at 4:00PM on Monday specifying UPS Ground shipping. The order shipped three hours later and was delivered the next morning at 10:54AM! I received a total of three email messages over the course of Monday afternoon and evening detailing every step of the transaction process. If the scale works half as good as the service, then I will be 100 satisfied!
Kenneth - Springfield, MO
05/15/2013
Very easy to order and shipping was lightning fast. Very pleased!!!!!!
Dennis - Marinette, WI
05/15/2013
The service was excellent. They were very helpful in that it was my first time ordering from them. I called Sunday evening and my order was delivered Wednesday at 1:30 pm.
Michael - Olive Ranch, MS
05/15/2013
Recieved hitch fast and good shape. Just need to have it installed.
Michael - Lake Luzerne, NY
05/14/2013
This company is the best I have ever dealt with online. I like that they do not inudate me with catalougs or email sales alerts. This company is on top of it. If I need something for my trailer they have my buisness period.
Eugene - Missoula, MT
05/14/2013
Thanks to Brenda S & Janice A. for all your Help getting my Order. Part # 21-1950 for my GMC 2009 Sierra Instructions was very easy. It took about 1 1/2 hrs to install and looks good Thank you again
David - Spokane, WA
05/14/2013
You guys are awesome! Its so refreshing to talk to real people who know about what they are selling and follow up with customers. You are like a local shop but with the power and prices of an online retailer.
Troy - Stafford, VA
05/14/2013
The very courteous and patient email and telephone service provided by Judy M was extremely pleasant. She is very knowledgable. I have now made several purchases from this site and was always very satisfied with the products and delivery. Thank you etrailer!!
Tim - Bradford, ON
05/14/2013
So far, so great! Immediate response and shipped out right away, even upgraded shipping at no cost to me. Just ordered so I havent got the product yet, so I cant speak to that.
Ava - Aurora, CO
05/14/2013
Friendly Service, Expert Advice, Fast Delivery! Will use for all future accessory Needs!
Brian - Columbia, IL
05/14/2013
You have the best prices around, and the free shipping is the cherry on top. Id send ALL my trailering friends here no question. ~J
Jordan - Bonney Lake, WA
05/14/2013
their are huge number of companies out trying to sale you a part. this company shows you a huge selection of the parts and prices to chose from. Its nice to find a company that has not just the part you want , but it has a huge selection to chose from!
Clive - Virginia Beach, VA
05/14/2013
I liked your website a lot. I was looking for a tow ring hitch and had some difficulty finding it. many were not in one of your hot buttons. but overall good pictures.
Michael - Lindale, TX
05/14/2013
great site. excellent inventory of items . could not find what i needed anywhere in my state. you were the first site i checked and you had it all. i will be back
Michael - Brookings, OR
05/14/2013
Great, the will lens fit & look great.
Keith - Highlands Ranch, CO
05/14/2013
Great service, prompt shipment, huge selection of products.
Mark - De Pere, WI
05/14/2013
Great service! Same day shipping! Quality products and helpful hints!
Andrew - Woodstock, CT
05/14/2013
Great customer service and delivery in two days! Could not have been happier.
John - Bemidji, MN
05/14/2013
Products looks good. Packaging of rack was very poor. Shipping was quick as usual.
Erik - Streetsboro, OH
05/14/2013
great info on web site and great service. parts arrived when you said they would. will shop again thanks
James - Lakeland, FL
05/14/2013
I messed up my own order so I called and spoke with a lovely woman named Rebecca. If the product I ordered is half as good as the customer service I received I will be very happy!!! Thanks Rebecca!
Dave - Southbury, CT
05/13/2013
Got the hitch, receiver,wiring harness, bolt kit. Was a pleasant experience. Lowest price on the net, fast shipping, everything installed easily. Thank You Etrailer.com. No doubt this is a place to buy from. Trailer hitch installed in about an half hour complete,with wire harness. On my 2003 Honda Element. Etrailer.com is like good food, not worth taking a chance on a bad meal. Ty again…
Daniel - Port Jervis, NY
05/13/2013
I use e-trailer for almost all my trailer parts needs. They ship fast and their prices are the lowest out there. The only time I dont use them is if I need something the same day.
Jamie - Jessup, MD
05/13/2013
Bought the pop lock, and had a question I called and Ricky at e trailer was beyond Helpful, he had the answers and was Friendly. Ive used Etrlr before and will again, easy To use and they know their products
Larry - Bentonville, AR
05/13/2013
Very pleased with the quickness of shipping out the product. However, disappointed that we were unable to track the package as indicated in an email. Im sure well use you again should the need arise.
Ken - Nevada City, CA
05/13/2013
I would never buy another trailer product from anyone but etrailer.
Ryan - Brighton, MI
05/13/2013
As usual finding the right part was smooth!!
Thom - Arizona City, AZ
05/13/2013
this is my second great experiance with etrailor
Dave - Santa Rosa, CA
05/13/2013
Excellent customer service, again!!! I am impressed with the speed and accuracy from order placement to order shipping. It is a pleasure to business with a company like this.
Earle - Milwaukie, OR
05/13/2013
Excellent purchase process. And great followup by your team when I neglected to include a street name in the ship to address.
Paul - Reno, NV
05/13/2013
Once again, I am impressed with the speed, accuracy and quality of the etrailer shopping experience! The parts arrived well before the expected delivery date and look to be top quality equipment. With your quality and prices, I was able to completely replace all of my campers brakes drums, hubs, shoes, backing plate, etc rather than just do a rebuild. I will be back when I need parts again!!!!
John - Altus, OK
05/13/2013
Very nice job. Easy to purchase, Confirmation and shipped very fast.
Danny - Pine Bluf, AR
05/13/2013
Your customer service is exceptional, your price is competitive and your shipping speed is unbelievable. I expect the carrier to be as satisfactory as the hitch.
Jerry - Urbana, IL
05/13/2013
Ordering was easy Good price Fast shipping Everything was a pleasure
Charles - Pompano Beach, FL
05/13/2013
I have never replied to a survey before but my experience with my purchase from etrailer.com was exceptional. The shopping cart was very user friendly. I ordered on a Saturday and on Sunday I received notice that my order was shipped including tracking information with upgraded delivery time at no extra charge. I have never had notice of received or orders shipped to me on a weekend from any online store.
John - Cathedral City, CA
05/13/2013
This was 2nd order I will be ordering more, fast shipping good quality, cant wait to order my new reese elite fith wheel hitch, I highly recommend etrailer. Regards Steve
Steve - Reno, NV
05/13/2013
Excellent. I ordered on Sunday and had my hitch and harness on Thursday. Installation went almost exactly like the video, only issue was I had to fish the plates in from the end of the bumper. Fish wire was about 3 inches short, but I was able to make it work. Install to about 1.5 hours, in my driveway, with interruptions from my neighbors and kids. Everything was great. Biggest suggestion is in packaging. The hitch poke out of the box and some of the powder coat chipped off. Ends should either be wrapped or packaged with more support, to prevent that. Overall though I am impressed with the great value and service.
Robert - New Haven, MI
05/13/2013
great service and feedback on the order Thanks
E W - Barnesville, GA
05/13/2013
Easy to use website. Information was good, however the item I purchased was originally by another manufacturer. It would be nice if you had some cross references. I had to look it up on Google why I couldnt find a Intella Stop by Draw-tite brand.
Glenna - Menifee, CA
05/13/2013
Instruction are easyt to follow and they answer questions quickly. This is the second hitch I have Purchased from etrailer.com and installation is a breeze. Thanks etrailer
Keith - Central Point, OR
05/13/2013
Exceptional service. I ordered it on the 7th and it was on my door steps on the 10th.
William - Summerville, SC
05/12/2013
Great Site, Explanation and Pictures of products & installation is best around, have ordered here before, and when I think of Towing Products, etrailer, is the first place to go !!
Bill - Harvard, IL
05/12/2013
Quick and convenient.
Robert - Fredericton, NB
05/12/2013
Have been buying from etrailer since 2007 and just want to say thank you for another great experiance! Always look forward to doing more business with you! So thanks again!
Alan - Plaistow, NH
05/12/2013
Grrreeaat company to work with!
Ronald - Washington, MI
05/12/2013
I have been shopping with e-trailer for some time now, from the first Hitch harness kit I ordered way back, e-trailer has always been a positive experience! A one stop shop, makes it easy to find everything you need for your rig at one site. I always shop prices and when taking into account freight, etrailers prices are very seldom beat! I recently bought a new pickup, and was able to get almost all my accessories at etrailer. And every time I shop etrailer I find more vendors and more choices. Customer service is outstanding, almost like your the only customer they have! etrailer will always have a spot in my saved, number one shops!
Bret - Riverton, WY
05/12/2013
your site is easy to navigate, simple and straight forward!! nice!! And your prices are good as well!
Daniel - Wheat Ridge, CO
05/12/2013
The folks at eTrailer are super accomodating and responsive to all correspondence. Shipping is always faster than advertised. Prices are more than fair! HIghly recommended! A+
James - Peconic, NY
05/12/2013
Hitch was great due to inclement weather had Performance Tire in Burlington Wi install it. Mechanic said it was very easy to install. Pulled trailer several times and it works well. Thank you
Myrna - Waterford, WI
05/12/2013
Excellent experience! Ask for technical advice and actually spoke with some one that was very knowledgeable on their products! We were able to communicate and understand one another!!
John - Conway, SC
05/12/2013
Very impressed. Easy to find what I needed. My order shipped within hours of placing and on a Sunday no less.
Bryan - Mauldin, SC
05/12/2013
As alway, excellent service. The exact item was unavailable but I was quickly given the option to get a substitute shipped or wait a few days for the original item to be restocked. I chose the substitute which was acceptable.
David - Blue Ridge, GA
05/12/2013
5 minutes after my hitch arrived I had it mounted to my 06 Toyota Corolla.......thanks Etrailer for a great product and great service 5 out 5 Stars.
Thomas E - Elizabeth City, NC
05/12/2013
Fantastic shopping experience! Answered my questions promptly while I was gathering information. Prioritized my shipping when I ordered around midnight Sat. They shipped it out the next day! Awesome service. You guys has a handle on communicating with your clients especially with the video responses. Thanks again. Mike
Michael - Wallingford, CT
05/12/2013
the person taking my order was Pat C. i think she went over and beyond in taking my order in making sure I was ordering the correct products for my vehicle. I felt she also went out of her way in helping me with my problem of address changes impossed on me by being redistricted by 911 in my county and state,thus I no longer exist after being at the same residence for 35 years.She got in touch with UPS and worked out that problemwith myself and them.Soooo what did I like the most about my experience at E-trailer.com? The whole experience was such a delight but the likes of finally having something shipped and actualy arrive at my home again after fighting the mail and shipping industry after the last year was a real delight and relief thanks to Pat C.
Lance - Hawthorne, FL
05/12/2013
The items that I ordered worked out great and I received them in just a day or two with standard ground shipping. Great job great price!
Doug - Toddville, IA
05/12/2013
Unbelieveable.. I ordered the two replacement trailer parts earlier in the day and I recieved an email late the same day letting me know that the parts were shipped already....not bad especially given that I ordered them on a Sunday!!
David C. - Burbank, WA
05/12/2013
As usual, quick service and great price. For those with SnoBear trailers, grease seal identification is a problem, since SB only gives its own part number. But SnoBear used Dexter axles, and these have a number on the inner side of the hub. Dexter info gives all of the hub numbers and related parts. Just use the GVWR on the trailer to determine the axle weight rating. Then reference the related hubs in the Dexter info. Mine has a GVWR of 1998 — so a 2k axle. And it has five lugs for 12 wheels. That gives a Dexter seal 010-009-00, or NOK AR2266-FO, Chicago Rawhide 17146, or etrailer 1591vb the best deal.
Shane - Cheney, WA
05/11/2013
I would recommend to anyone etrailer.com even though my order was mixed up with the wrong item that I ordered it is understandable , For I was looking at different ones of the same styles nun the less still a good experience . because Im not at all that great with computers.
Jerry - Farmivlle, NC
05/11/2013
ordered on wed. got it on sat. No other place had it in stock. Was great.
Peter - St Cloud, MN
05/11/2013
Amazing product! I installed it in 10 minutes.
Lucas - North York, ON
05/11/2013
I think everyone that had help like GAIL would make ordering on line a better time for all of us. Way to go GAIL.
Alan - Ellsworth, KS
05/11/2013
Excellent gear, outstanding customer service exceeded my expectations. Ill be back, for sure.
W - Clinton, MS
05/11/2013
Great customer relations. Kept me in the loop the hole time. Great service. Highly reccomend them for all your trailer needs.. Thanks Ron
Ron - Sacramento, CA
05/11/2013
Thank you for shipping the tail lights so quickly. But where are the instructions?
Rich - Oak Park, IL
05/11/2013
very fast service...great to which to do business.
Frederick - Franksville, WI
05/11/2013
Just received our order last night... shipped fast was surprised to get it so quickly.
Pamela - Nettie, WV
05/10/2013
I recently purchased a Trailer Wiring kit from etrailer. I received it quickly, and the price was great for how quickly it can be installed. Thanks etrailer !
Brad -
05/10/2013
This is the third item that I have bought from etrailer. They have always provided a good product,and shipped these items in a timely manner. Very good company to do business with.
Danny - Hernando, MS
05/10/2013
Very friendly and prompt service, Nicole even verified the part I wanted was the correct one. The parts arrived two days earlier than expected. I have ordered from e trailer before and definitely will again.
Michael - Saint Johns, FL
05/10/2013
The folks at etrailer are awesome to work with. Its nice to have customer service actually mean service when dealing with them. Thanks a bunch.I will be ordering again.
Lance - Billings, MT
05/10/2013
Great price. Shipped fast. My second experience here. I give etrailer 5 stars!
Ronald - Monongahela, PA
05/10/2013
I spoke with Matt,regarding a fender ion and fit for a custome trailer being built. Matt was very helpful in offering suggestions and giving advice. Thank you,Matt! I will certainly contact Etrailer again,when purchasing trailer parts.
Sam - Martinsville, IN
05/10/2013
Excellent service. Im sure Ill be back.
Lou - Prospect, PA
05/10/2013
Always Excellent Service. Super Fast Shipping. All Questions Answered Honestly and Correctly. Thank You for Your Customer Relations.
Michael - Warrenton, MO
05/10/2013
I was really glad to see that my item was shipped the same day as it was ordered. The shipping rate was very reasonable. I look forward to it arriving soon.
Rick - Athens, OH
05/10/2013
Overall the ordering experience was good-some of the pictures and details on some merchandise was a bit vague. Confirmation of ordering and shipping information was great.
Ronald - Dublin, VA
05/10/2013
Great product. Quick service. Thank You
George - Lyman, ME
05/10/2013
Received parts I ordered. Fast service and no hassle. I ordered something else fron another co and it has not come yet.
Wayne - Midlothian, VA
05/10/2013
The two people I talked to about some questions were very helpfull and I was pleased the order was shipped the same day
Kenneth - Gainsville, FL
05/10/2013
The hitch I ordered fit my car perfectly, and the only hitch in the installation was that even though I was a good boy and used a torque wrench as specified, I still ended up twisting off one of the bolts.
Jon - Jefferson City, MO
05/10/2013
E-trailer does what the say theyll do. Very courteous service.
James - Eldon, MO
05/10/2013
Very pleased with your company. Im a first time trailer owner and a backorder may have been a blessing in disquise. Rickie call me to report a backorder on a brack controller. I attempted to call him back three times and recieved his voice mail. The last time I called, I hit whatever the key was to talk to someone and got Gail. May have been the best thing that happened to me. Being a newbie in the trailer department, she not only handled my backorder but steered me to a unit that was better suited to my ignorance. Im paying a little more but Im more confident that Im getting a united more suited to what I need. You have a good one there in Gail.
Albert - Bergenfield, NJ
05/10/2013
Great customer service!! Upgraded my shipping. Quick communication.
James - Humble, TX
05/09/2013
eTrailer is always a great online store. Even when a purchased item doesnt work as expected, they work hard to make it right.
Daniel - South Lyon, MI
05/09/2013
This is my second purchase and I must say that I am stunned by the quality and speed of service that is given. They have a large inventory of parts for eveyrthing you can need in almost any brands. Also one thing that i like is that there are many videos to instruct the customer about what the item is and how it work. The customer service keep you well Informed at every step of your order so you always know when It is goin to hit the road. Big thumbs up Etrailer.com :
Christian - Saint-hyacinthe, QC
05/09/2013
I ordered a pull out step for my 5th wheel on May 6 /2013. It was shipped that same day. It arrived at my garage at 1.30 pm on May 8. That was 3 days. The item was not damaged and was a direct replacement for my broken step. I was pleased with the price and the shipment. Could not ask for better service.
Roy - Burns, WY
05/09/2013
Great follow up and the feeling of personalized service. You can feel comfortable and confident buying from website. I wish the companies I bought motorcycle stuff from were this good!
Duayne - Bellevue, WA
05/09/2013
absolutely eccelllent!
Darrell - Curwensville, PA
05/09/2013
Someone who was texting rear-ended my trailer and the force went through my trailer and mangled and broke a weld on my Draw-tite hitch. Being that I use my truck for my livelihood I needed a new hitch ASAP. I called etrailer and spoke with a lady by the name of Cathy T. Not only was she knowledgeable about all of their products but she went above and beyond to get me my hitch as fast as possible. She told me the cutoff for same day shipping was 4 pm. It was already 6:10 pm but she said that once the order was printed she would hand carry my order down to their fulfillment department and do her best to get them to ship my new hitch that same day. Well, the next morning I checked my email and my order had been shipped. etrailer you will be highly recommended by me to every person I know who might need trailer parts or supplies. Cathy T needs to be given a raise!
Willliam - Spring Hill, FL
05/09/2013
I received my bike hitch todayarrived in only 4 days! No problems.
Barbara - Washington, PA
05/09/2013
easy ordering and fast shipping, whats not to like?
Robert - Ft Pierce, FL
05/09/2013
Great prices and really quick delivery! Looking forward to using my mirrors to tow my trailer with.
Daniel - Elmvale, ON
05/09/2013
These employees at this company are great they are willing to goat what ever it takes to get you the correct parts you need for your wiring needs good job guys
John - Presque Isle, WI
05/09/2013
After trying to find the right trailer hitch for my 2012 VW GTI I was about to give up. But, a neighbor suggested etrailer and Im glad he did. The matching process with just the right hitch for the make/model of vehicle was easy to use. The order process was equally easy and the shipment arrived ahead of schedule. A local shop put the hitch on in less than a half hour following the enclosed instructions. No problems whatsoever. When I was in the market for a cargo carrier - I went straight to etrailer and had the same great experience.
James - Charlotte, NC
05/09/2013
Awesome delivery! It was super fast the customers service was great
Moua Chee - Roseville, MI
05/09/2013
What a joy to be treated like a king. I ordered this morning and by 6:45 this evening I had an email letting me know it was shipped and in addition my order was upgraded to 3-5 day express ship with out having to pay any more. Thanks to Joe at etrailer. He knows how to please his customers.
Carl E. - Zionsville, PA
05/09/2013
I ordered a trailer part and the wrong one was shipped, mistakes happen. etrailer immediately corrected the error and shipped the correct part by UPS. Great customer service, I will continue to purchase from them.
Anita - Kanab, UT
05/09/2013
Awesome customer service. Great products, helpful tips and advice. Only buy from etrailer
Michael - Matthews, NC
05/09/2013
Just wanted to let you know how much I appreciate the handling of my order. Zachery was very nice and polite and answered every question I had. My contact was Tuesday morning and by 10:30 am on 05/09/2013 my order was in my hand. By 6:30 pm it was installed on my vehicle. Thanks for the excellent service
John - Lancaster, SC
05/09/2013
Excellent service. I had a question on what type of bike rack would fit my auto. Got pictures with reviews. I bought within minutes , and they shipped same day. A real first class outfit and super knowledgeable. Highly recommend.
Garrett - Ventura, CA
05/09/2013
I was looking for something keep trailer wire safe and easy to get to. Etrailer had everything I needed. When I need more trailer wiring or towing accessories I will check out trailer first.
Kevin - Minneaplois, MN
05/09/2013
Very easy ordering and great selection. Very fast shipping!!
Ross - Coralville, IA
05/09/2013
Simple and easy. The best! I havent received my order yet, but your web site is easy and very helpful. My service rep was great. He knew the product well and he even knew what my pick up needed. It could not have been easier. It was very refreshing to speak on the phone with a company that speaks my language. Keep up the good work.
Jeffrey - Redgley, WV
05/08/2013
Quality product, quick shipping & easy installation with online video.
Gary - South Deerfield, MA
05/08/2013
Experience was excellent. Debbie found what I was looking for quickly and walked me through the order process. Was refreshing, especially after my negative experience with Roadmaster, who, after I placed my order for the same item two weeks earleir, was told when I inquired that the order had been backordered for at least two weeks. Will do business with etrailer in the future. Thanks, Phil Baldwin
Phil - Hilton Head Isl, SC
05/08/2013
Thanks for the fast shipment. easy to install
David - Daleville, AL
05/08/2013
Great communication. Quick shipping process. Will shop again. Again, E-mail confirmations/tracking details were awesome. Items packaged well.
Joseph - Montrose, CO
05/08/2013
E-Trailer has been very responsive to questions and resolved any issues quickly. Shipping on products has been great and the new brake controller works well as advertised.
Kenneth - Arlington, TX
05/08/2013
Ordered a hitch adapter on a Wed, shipped via US Mail into Canada Post, delivered the following Wed intact, no extra duty/brokerage charges. Exactly as ordered, no cross-border fuss at all. Great! Ill be back!
Alan - Brockville, ON
05/08/2013
Excellent customer service. There was a delay in shipping my order from the manufacturer and I was promptly informed and updated by email from etrailer.
Ross - Briarcliff Manor, NY
05/08/2013
received the new hitch in a timely matter the product fit excellent. Thank you all for your quality service in a timely matter.
Terry - Post Falls, ID
05/08/2013
Great job. Fast shipping and continual updates on order processing.
Anthony A - Locust Valley, NY
05/08/2013
I needed a heavier duty hitch for my truck. I was looking on line at etrailer and the hitch store and I will say it was the great customer service I received from Lexus that closed the deal. She new the product very well. The price was the same and etrailer had some additional components that the hitch store did not have.
Dan - Arvada, CO
05/08/2013
website easy to use, found everything we needed and good value for the money. Packaging was well done and shipping was fast/
Janice - Fairless Hills, PA
05/08/2013
Too slow. Should not take thins long for something so simple. Could have just bought outright and spent a little more.
Cheryl - Santa Fe, TX
05/08/2013
Etrailer has always had the rare or odd item not foud anywhere else. Shipping is fast and simple. The customer support people were like speaking to an old friend. Etrailer is my goto source, I do not waste time searching, I get it done!
Gary - Roswell, NM
05/08/2013
Excellent service - I particularly appreciate the amount of information provided about each product so I could pick the correct part
Malcolm - Clinton, WA
05/08/2013
I found what I couldnt seem to locate at local stores, and ordered an extra pair. Thanks for being there and making it so simple.
Matthew - Tucson, AZ
05/08/2013
I worked with Rose over the phone and without question she was the most informed, helpful person I have worked with in a long time. If I had a question that she was not completely sure how to answer she would contact the tech dept or call the manufacture and give me not only the answer but the explanation why one must pull a truck out of mud a certain way. She escorted the order through shipping to get it out asap. I learned alot about towing/winches today. I will definitely recommend this company.
Jan - Lakeville, CT
05/08/2013
Ordered on Monday afternoon and it was delivered on Wednesday afternoon. It took me about 20 minutes to attack the carrier to my RV. Direction were clear and well explained with a drawing to assist you. Tomorrow I put the two bikes on the carrier and she and I are off for the weekend of camping. Thanks for the prompt, efficient service. Cathy was also very nice and courteous and professional on the phone. Ask for her.
Allan - Columbus, OH
05/08/2013
Bridget processed my order quickly and advised me as to when it would arrive. She knows the product line well. I will tell others about etrailer. Thanks!
James - Boise, ID
05/08/2013
Cant believe how FAST you processed my order. Very impressed with how my order has been handled.
Margaret - Winter Haven, FL
05/08/2013
Recieved as promised. Hitch is as promised. A++
Brian - Palestine, TX
05/08/2013
Will go out of my way to use etrailer for all my towing and trailering needs. The customer service is wonderful and their prices are near impossible to beat. Ive recommended to numerous friends already.
James - Riverhead, NY
05/07/2013
You are a great company to work with. Service and follow up are unbelievable. I will purchase from you whenever I can.
Richard - Granby, MA
05/07/2013
Always my first choice for trailering and accessories. Best prices and the best sevvice.
Don - Loudon, TN
05/07/2013
It was disappointing that the product was not in stock however, through communication with shipping they had the product sent directly to me from the manufacturer. this saved about 10 day to receive it which I needed right away. Thanks job well done!
Paul - Lafayette, IN
05/07/2013
I found Nikki be one of the most helpful people I have spoken with in a very long tome. Thanks
Scott - Atlantic Beach, FL
05/07/2013
I would like to say that the People that work for E-Trailer have customer service nailed to a tee. I visted there website on Friday of last week in search of some custom towing mirrors for my vehicle. The website is very user friendly and easy to navigate. I located the products I wanted and placed my order. Within about roughly a hour someone from E-Trailer e-mailed me telling me the item I ordered was instock and will be processed. I was amazed from the response time, but it dont stop there. Later that evening I received another e-mail telling me my items were shipped, and I could track it if I like. I got home from work today, and my order was here waiting. The service I received here from a online company was absolutely amazing and better then most retail stores you can physically go into. I would strongly recommend this company to others to try. I also should mention the pricing is very good as well. Thanks E-Trailer keep up the good work!
George - Clinton Twp, MI
05/07/2013
Mike S did a great job in taking my order and will ship the same day. Very good and professional.
Rafail - Humble, TX
05/07/2013
The site was very informative and easy the navigate. I will definitely use this site for any other needs.
William - Punta Gorda, FL
05/07/2013
Super FAST shipping & a really great product.
Robert - Knoxville, TN
05/07/2013
Took about 10 minutes from start to finish to install and secure the wiring harness. Rcvd quickly in perfect condition.
Douglas - Clarksville, TN
05/07/2013
Best price found. Very good updates and communication.
Kim - Bremerton, WA
05/07/2013
excellent great customer service
Nick - Raleigh, NC
05/07/2013
perfect part for my hitch, fixed me up real nice
Kenneth - Hopkins, MO
05/07/2013
I sent an email to Contact Us over the weekend, thinking that it would be at least Wednesday before I heard back. I was surprised to open my email on Monday to see that Amanda R had responded and answered my questions very thoroughly. Needless to say I was very impressed. Today I called and made a purchase. I spoke with Jan L, she was very professional and represents your company well. She said that I would receive an email receipt of my purchase and while we were talking it arrived in my in box. I am completely satisfied with the service I received and will not only purchase from you again, but I will recommend you to others without hesitation.
Richard W - Sequim, WA
05/07/2013
First experience with etrailer and it was a pleasant one. Placed my order on Wed and had it by Sat on the cheapest shipping option. Installed the next day. Service was top notch!
Kevin - Bloomington, IL
05/07/2013
E. TRAILER EVERYTHING WENT FINE I DID ALL THE INSTALL MYSELF , FROM SPRING BARS ,ELECTRIC BRAKES, AND SWAY BAR OR FRICTION SWAY BAR. I DID ALL THE WORK MYSELF AND IT TOOK ABOUT 4 HRS IN ALL TO COMPLEAT THE WORK .AND FOR SHIPPING THAT ALL WENT WELL EVERYTHING AT MY DOOR IN 5 DAYS AND I ALSO RECIVED MY TOWING MIRRORS AND THEY WENT ON IN A SNAP.KEEP UP THE GREAT JOB YOUR TEAM WORKS HARD AT .THESE DAYS ITS ALL ABOUT TEAM WORK WITH OUT IT THINGS CAN GO SOUTH FAST THANK YOU JOE MACEACHERN NH
Joe - Rochester, NH
05/06/2013
Rose was great to work with. My hitch was shipped in no time at all.
Timothy - Auburn, NY
05/06/2013
Nice product, shipping fast, good price
Stephane - Cantley, QC
05/06/2013
Great parts, just what i wanted.....shipped very fast at low prices......Thanks guys
Michael - Taylorsville, NC
05/06/2013
You guys are great - My order arrived in four days - you sent me emails regarding the status - nice to do business with you!!! Thanks Doug S!
Robert - Pocatello, ID
05/06/2013
Order shipped quickly and was exactly as described.
John - Carrollton, GA
05/06/2013
Excellent service with fast shipping. I appreciate it when a company gets back to you with answers of technical questions. I also like that your sales people are knowledgable and know how to find correct answers. I guess Im saying that you hire the correct people and give them proper training. So many other companies dont. The quality of your parts is also superior to those offered by other companies. I dont want or need parts breaking or wearing prematurely. Yours last. Quality service, quality parts and fair prices. Keep up the good work. Thank you Amanda R. for the great service. Time to give her a raise. Thanks again.
Michael - Newcastle, OK
05/06/2013
After looking at the site on-line, I called in to ask a few more questions. My call was answered by Jan who provided service well beyond my expectations. Thank you for the great service.
Michael R - Plainfield, IL
05/06/2013
Hey guys thanks for the quick service. You are the best.
Larry - Henrico, VA
05/06/2013
The friendly service is Outstanding ! Etrailer will be our first call from this point going forward. It is a rare to find a one stop store, who has great prices and experienced persons to answer any level of questions. Keep up the good work
Ahron - Beltsville, MD
05/06/2013
Best part about buying on etrailer is the detailed videos, product descriptions and installation info.
Dennis - Durango, CO
05/06/2013
Personell very helpful, had to change order
Warren - Baltimore, MD
05/06/2013
received my parts quickly and they fit perfectly. it was easy to find the exact parts i needed on the website and buy them with confidence that i was getting the correct parts. great photos and easy to find the parts and of course, pay for them. thanks folks!!
John - Lincoln, NE
05/06/2013
Excellent service. Fast shipping. Great parts. Really appreciate the how-to videos. All around great company. Thank you.
Alex - Burlington, VT
05/06/2013
The products I purchased were of great value, price, and durability. They were delivered on time, and I was able to track the purchase all the way. I would re-order from etrailer in the future if I needed any trailer parts. Very Thankfull
William - Little Falls, NY
05/06/2013
Outstanding site and service. Site is informative, provides a convenient way to ensure correct product is ed, has complete and understandable installation instructions for specific item, and there were no delays or functional problems. I can recall no other site that matches the user friendliness of this site. Thanks.
Timothy - Scottsville, VA
05/06/2013
I would like to thank both of the sales representatives that assisted me in determining which weight distribution & sway control system to purchase. Since I am new to these types of devices, they listened carefully to my specific needs, then made specific recommendations for the 20 enclosed trailer that I will be using to carry an expensive show car. A few days later, when my parts arrived, the shank did not meet my needs and again the customer service people were quick to replace it with one that was right for the job needed. Again, thanks for a job well done and a customer service that is hard to find these days. It was much appreciated. Youve gained a customer for life ! William C. Russ Jacksonville, FL
William - Jacksonville, FL
05/06/2013
Awesome e-commerce company, inventory levels are always spot on, even down to a single spring. Faster shipping than expected, and prices are very competitive to local companies, which in some cases included the shipping charges. Would do business for any of my trailer needs.
Allen - Olive Branch, MS
05/06/2013
This is at least the third time I have ordered from etrailer.com. I started shopping here for the great prices and helpful customer reviews. On my most recent order, I needed a new bike rack in a hurry. I called my local bike shop, but they did not have any of the models I wanted in stock. I called etrailer and spoke with Judy M. She was extremely helpful and was able to confirm the the rack I wanted was in stock and would arrive in time for my trip. I placed the order on Saturday expecting it to ship on Monday. I got an email on Saturday afternoon that the rack had already shipped. Great service!! As a bonus, I saved $100 versus the LBS. I will buy here again!
Scott - Twinsburg, OH
05/06/2013
I have four different types of trailers...I come here first for all my trailer needs. Best selection & best price.Did I mention great customer service?, they got that going here too. Thanks for your awesomeness……
Michael - Moab, UT
05/06/2013
Received my trailer hubs , the price was right, shipping was fast, and they met my expectations!!
Thomas - Rochester, NY
05/05/2013
I have made three separate purchases from eTrailer in the past 12 months and on all occasions, I have been 100 satisfied. The products were exactly what I wanted but were probably available from other sources. What made eTrailer special was the service - they promptly answered my questions, the products were shipped as promised and I received written confirmation.
Darryl - Southlake, TX
05/05/2013
After viewing the short video of the luggage carrier I ordered it. Assembly was a breeze. I do wish I had ordered the extension bar to provide the additional room between the carrier and the trunk of my VW Jetta. The service from etrailer from the second my order was placed until after my order was recd was totally incredible. I never expected nor have experienced such personal service from the many online companies I use.
Glenn - Phenix City, AL
05/05/2013
Everyone at etrailer.com was enormously helpful and knowledgeable! They found the exact items I needed when I could not. Prices were the best anywhere, order fulfillment and shipping were lightning fast, and items arrived sooner than expected. Whats not to like? NOTHING! No down side to my experience. A great outfit to do business with!
Jim - Selma, OR
05/05/2013
Very satisfied. Products were as described and delivered on schedule. Was kept informed during the whole process. Will keep etrailer on my mind for future purchases.
Mark - Broussard, LA
05/05/2013
The Curt Trailer hitch for the 2013 Ford Escape provides the best look. Since the hitch installs above the muffler system, no cross bars are seen. Dont be put off on the install difficulty rating. The video is good with just one exception. It was difficult to get the hitch in place above the muffler and the video did a poor job of showing exactly how this was done. But minor issue. Took about an hour to do.
George - Negaunee, MI
05/05/2013
Great item! Fast shipping! Great communication throughout the process! Highly recommended and would purchase from again! Thank you!
Ted - Bryson City, NC
05/05/2013
Spending over $300 on my first order from Etrailer was more than worth it. The items ordered are superior in quality and are very competitive in their prices even with their Low Price Guarantee. Communication of my order status was from start of order until it was received. Items were boxed to ensure that it is received with no damage. Will definitely stay with Etrailer for future hitch purchases.
Agapito - Lutz, FL
05/05/2013
when i first called i got a girl on the line, AND THOUGHT GREAT. turns out i wouldnt want anybody else to take my order and tell me what i needed. and the second girl i talked to was equally as as the first. i was very impressed
Paul M - W Terre Haute, IN
05/05/2013
I ordered a receiver hitch for my Mazda 3 and a Yakima Doubledown Ace 2 bike rack. Everything came in within a weeks time and within a couple of hours, I was up and running...or should I say riding! Im very happy with my purchase and the fact that it was a one stop shop and FREE shipping! It just made sense to go with etrailer.
Chuck - Bakersfield, CA
05/05/2013
Everything was great .... Fast shipping and easy to find products online... Thank you
Kevin - Lonsdale, MN
05/05/2013
Awesome experience. Alicia was very helpfull.
Earl - Sun City, CA
05/05/2013
Great, convenient, place to shop on-line. Very good prices, reasonable shipping, a very large selection, and prompt service. Will buy from this site again. Highly recommended for all your trailer needs!
Mark - Ottawa, ON
05/05/2013
Yall are so fast and responsive? I only had a 3 day wait and it was on my door step. I ordered trailer hitch and wiring harness for my the and they both worked great. Thanks etrailer. 5 star…
Walter - Murfreesboro, TN
05/05/2013
Most helpfull and informative site and dealer I have ever done business with.
Dennis - Birdsboro, PA
05/04/2013
Order went very well, no problems and delivery time right on track. Had the parts installed 4 hours after delivery. Will use this co. again if needed. Thanks
Bob - Bemidji, MN
05/04/2013
When placing my initial order and later adding to it,I spoke with three representatives of etrailer.com and each was courteous, helpful, and professional. Thank you for employees who care. Jch
John - Monticello, IL
05/04/2013
Loved the product! Although it was a little pricy, it was very convenient.. Everything plugged right up and works like a charm!
Jodi - Trenton, FL
05/04/2013
E- trailer has been very attentive and efficient. The large cargo bags that I purchased worked incredibly well and I can see many future uses. I am a repeat customer and I will come back any time I have trailer needs. You guys are great. Keep it up.
Richard - Monkton, MD
05/04/2013
Quick shipping, good quality, fairly easy install. Connect hitch to U bolt before doing anything else with the main frame bolts. This makes the installation considerably easier. Bike rack that connects to hitch is extremely good quality and was simple to install. Im extremely happy with both items purchased. I would recommend etrailer.com to anybody looking for good quality items at a remarkably good price! Thanks
James - Alamo, CA
05/04/2013
The hitch I ordered was delivered in a timely fashion and well packaged. The instructions were OK, but the video link was spot on perfect. Pleased all around. The bike holders, I have not had a chance to look at yet, but look simple enough. I have purchased here before.
Jerry - Normal, IL
05/04/2013
Great site easy to find what you need with helpful videos, I am not a machanic but found everything so easy super fast shipping and good quality parts.
James - Brundidge, AL
05/03/2013
Shopping at e trailer is a pleasure , they not only have every thing i am looking for , but there customer service is second to none.
Kelly - Blaine, WA
05/03/2013
Very good website to navigate and fast shipping.
Joseph - Cortez, CO
05/03/2013
Etrailer always seems to have the hard to find items needed for my trailer. The customer service and ease of ordering has always been excellent. Every item I have ordered has been in stock and shipped extremely quick. I would definetly recommend Etrailer to anyone.
Andrew - Monticello, MN
05/03/2013
Thank you very much. Your product is very well made and it was a pleasure to do business with you. Prices were very reasonable as was shipping. I especially appreciate that you did not try to make a profit for shipping, To me that speaks volumes about what kind of company you are. I will be back and will tell friends about your company.
Jeff - Cayuga, ON
05/03/2013
Awesome site! Easy navigation and huge selection for every vehicle. Fast courteous service too!!
Peter - Myrtle Beach, SC
05/03/2013
Second time I have used etrailer, have not been disappointed. These folks have great customer service, product and prices. Delivery was fast also.
Walter - Camdenton, MO
05/03/2013
Gail thank you for your excellent help and fast shipping of my order.
William L -
05/03/2013
Order was shipped on time and painless. Thanks
Duane - Ellensburg, WA
05/03/2013
Im impressed by the knowledge, courtesy, and patience shown by Titus. I had lots of questions and they were answered in an understandable way. Great Job!
Robert - Lakeville, MN
05/03/2013
great services so far, but hasnt even shipped yet.
James - Copley, OH
05/03/2013
Dale - Hudson, IA
05/03/2013
They did a great job!
Tom - Mountville, PA
05/03/2013
Installation went exactly like your video! The hitch is hidden, just as I wanted. Delivery was prompt. Im very satisfied! Thank you
Phillip - Akron, OH
05/03/2013
This a good place to get all your trailer and truck needs.
Gene - Sterling, IL
05/02/2013
As promised and easy to install.
John - Pleasant Hill, OH
05/02/2013
Great service. Will shop with etrailer again.
Ernest F. - Converse, TX
05/02/2013
Shopping etrailer was great. You had the products I needed, at a great price and the items were shipped quickly. Ive already recommended you to my family members that have RVs.. Thanks etrailer for the great service
Jacobus - Riverside, CA
05/02/2013
etrailer is a great site to find what you want, at the price you want and get it when you want. The you want type of site.
David - Livingston, LA
05/02/2013
I placed the order on Monday with Sabrina B and received it on Wednesday. Sabrina was very personable and professional. Also, thank you for bubble wrapping the tail light and adding additional packing since the box had been mishandled but the contents wasnt damaged.
Earnest E - Idabel, OK
05/02/2013
Good pricing. Good website. Good communication and item tracking.
Randall - Pittsburgh, PA
05/02/2013
These guys had everything I needed unlike other retailers. Fast shipping and good communications.
Mark - Calabasas, CA
05/02/2013
Fantastic service. I needed help with my order and got it fast. Now, only 4 hours later, the shipment is out the door. Also appreciate that this questionnarie is blessedly short.
Stephen - Randolph, VT
05/02/2013
Ordered Goosneck kit, wiring and brake controller. Ordering was easy enough, tracking the shipment was nice due to the extra map graphic kept checking back to see if the truck had moved on the map. The video along with each product made the deal a real pleasure. I figured it cant be as easy as they do it on the video, they do it every day. I am mechanically inclined but this was overly simple to accomplish. Brake controller installed in under 10 minutes, Wiring moved to the bed of the truck, about 20 minutes, put the gooseneck draw-tite ball in the bed about 4 hours. No lift, but did have impact wrench. Truly a great experience.
Wayne - Glenn Heights, TX
05/02/2013
Great instruction video fast shipping ! A great product for the do it yourself guy
Joshua - Belle Plaine, MN
05/02/2013
Took a little while to get, but etrailer was very friendly and did everything that they could have.
Don - Marquettte, MI
05/02/2013
After an extensive search for a hardware kit for a Reese weight distribution hitch, etrailer the only retailer online OR brick-and-mortar to have the kit in stock. Whats more, they also had the lowest price. Great stock, great price, very easy to do business with...highly recommended.
Jeff - Adams Center, NY
05/02/2013
very best help. the sales person Pat send me very useful links and videos of ed products that I could study. Better than competition. And I called her for advice and was also helped by second person.
Thomas - Angola, NY
05/02/2013
The experience was very good. I liked that when I clicked on the item it also showed other items that customers had purchased such as brackets, bolts etc. I also liked the questions and answers that were related to the item.
Terrance - Thompson, MB
05/02/2013
Very prompt and honest business group and great prices, compared to std. retail and best place/site for hard to find vehicle wiring harnesses! Thank You, to etrailer.com!
Jerry K. - Midway, GA
05/02/2013
GREAT TO WORK WITH ,FAST SHIPPING,VERY GOOD PRICES.
Lonnie - Marietta, GA
05/02/2013
excellent customer service when I placed my order, delivery time was super fast with my order being shipped within a few hours of calling. Thank you.
William - Bovey, MN
05/02/2013
Very fast shipping , great price , easy transaction. 5 stars all the way
Frank -
05/02/2013
Fast delivery, fit the car well, easy instalation...i will do it again. Just one bug i have received the wrong trailer light adaptor for my honda. It will be nice to find the color code for splicing in the instruction or your web site, i figure it out and still happy with the service.
Jean - Agassiz, BC
05/02/2013
All ordered items were received on time, as promised. I am very satisfied with the items I ordered from etrailer. Definately would recommend as etrailer was recommended to me!!
Kevin M. - Beeville, TX
05/02/2013
Dealing with ETRAILER has been a great experience. They had to special order a part for me which also meant the part had to be added to their inventory. They kept me updated every step of the way. Thank you ETRAILER and especially Nicky K.
Rodney - Henrico, NC
05/01/2013
my order was delay about 3 weeks but etrailer e-mail me with 2 other opshion in my order is on it way great store, great people - dale
Dale M. - Twin Lake, MI
05/01/2013
easy install, could have cut the slot in the pan a little smaller but it went together great.
Keith - Sheboygan, WI
05/01/2013
Great service. Fast, efficient and very helpful. Sabrina B did a great job.
Jack - Antelope, CA
05/01/2013
Thanks for the good service! Order arrived fine and all regarding this order went very well!
Stan - Kalispell, MT
05/01/2013
Sea kayaking...biking...towing? I do it all and am a huge user of racks. I only use etrailer. Price/service/free shipping/speedy delivery/reliability/honest/ethical...pleasant people on the phone. Just bought a new car and needed everything again. Ive already recommended them to many people and they all agree with me...one of the few absolutely PERFECT on-line companies!
Daniel - Mound, MN
05/01/2013
Great service and price. Thanks Ivan
Ivan - Cincinnati, OH
05/01/2013
Friendly helpful service.
John - Abrams, WI
05/01/2013
This is the second time Ive ordered from etrailer.com and its been a great experience each time. Fast shipping. You are very timely with your e-mails and I have had zero issues. Great place to do business.
Ken - Grand Rapids, MI
05/01/2013
Polite, knowledgeable and a good listener- and nice she sounded like cared and helped me to solve my problem Thank you.
David - Middletown, OH
05/01/2013
great web site
George - Maryland Heights, MO
05/01/2013
I Researched my options for a 2 5/16” goose-neck ball kit, for a Ford 2011 F 350 Super Duty factory installed Reese Elite Series 5th wheel / goose-neck hitch. Your web site was easy to navigate and understand. I placed my order Sunday night about 10:00 pm and received my Reese Elite Series Pop-in Ball kit Wednesday afternoon. It fit like a fine leather glove and looks just as good. OBW, the Lowest Price Pledge credit works… Excellent service
Donald - Tatum, TX
05/01/2013
I had a couple of questions which were answered quickly by CourtneyM. She also provided links to the specific recommended products. Ordering was straightforward - no issues. Products were shipped within 7 calendar days via 2nd day UPS. Again, no issues. Products arrived in good shape and worked as described by Courtney. This was an easy purchase, and I will use e-trailer.com again when necessary.
Walter - Dallas, TX
05/01/2013
Speedy service.
Edmund - Kealakekua, HI
04/30/2013
6 Days to deliver that fast enough for me look good
Stephane - Cantley, QC
04/30/2013
I enjoy shopping at etrailer. They always have what I need, even the hard to find stuff. Great place to shop for trailer parts.
John -
04/30/2013
They shipped very fast and I was able to get out camping the next day after it arrived. Thank You etrailer.com
Phyllis - Portland, OR
04/30/2013
The hitch and electrical supplies arrived just fine. The box was open along one edgethe heavy hitch probably tore through it. Everything has been installed and works great!
Georgia - Chicago, IL
04/30/2013
I really enjoyed buying from etrailer.com. The website is easy to use and I was able to find what I was looking for at a competitive price. I really enjoy the installation videos that go along with their products! They do a wonderful job!
William - Hinckley, MN
04/30/2013
I think etrailer.com may be the best on-line retailer I have ever used. I have placed 3 orders at 3 different times. All 3 experiences were above and beyond. It all starts with the best pre-purchase information available anywhere. How to installation videos and other videos showing more in depth information about the part / parts you are thinking of purchasing. Second. competitive pricing. Third. All 3 orders have shipped same day or at the very least next day on this last order. Emails confirm receipt of order, confirmation that it is in stock and another when it ships with the tracking information. This order required additional technical information. Customer service had a part pulled and emailed me the requested information the next day. Incredible service from start to finish. I would never dream of going anywhere else on the net for hitch parts, trailer parts, bike racks etc. Truly a cut above the rest. They should write a how to book for on-line retailing. Nice job....
Kerry - Las Cruces, NM
04/30/2013
Hands down...first rate customer service! My order was processed and delivered very quickly. I had a minor problem with one of the parts however, they immediately rectified the issue without any hassle whatsoever. Additionally, the price guarantee works as advertised...again no hassle. Id definitely order from etrailer.com again...THANKS for the wonderful experience and outstanding products! I love my Rola cargo carrier & LED lights...superior quality!
Carl - San Antonio, TX
04/30/2013
The service was EXCELLENT ! I received my shipment in just a few days. I would deel with these folks anytime in the future. I have no concerns as to using my first and last names and address and being identified as a very satisfied customer . . .
Frank - Chatham, ON
04/30/2013
Just got the products yesterday and havent installed them yet. I am very happy with everything. Customer service and quick delivery. Keeping me informed all along the way. Better than most buisiness I walk into. The brake control and wireing and transmission cooler look to be a snap to install and your site offers all the instructions Ill need. Just wanted to say thanks.
Dewey - Tallapoosa, GA
04/30/2013
Had great experience buying a trailer hitch from eTrailer. Website has excellent information with which to make an informed decision product specs, informational videos, customer recommendations. And delivery was quick: I ordered at 10 am and my hitch came the next day! Just purchased some bike rack accessories today and once again eTrailer had excellent information to make purchasing easy. Am extremely satisfied and would shop with them again.
Matthew - Wayne, NJ
04/30/2013
Very fast service,excellent person I had to work with placing my order.I would recommend e trailer to anyone.prices are very resonalable .
Michael B - St Peters, MO
04/30/2013
As usual my order was processed and shipped in a timely manner. Emails were immediate regarding product availablity.
Louis - Rigby, ID
04/30/2013
eTrailer remains my go to supplier for all things trailer related. Service, quality, price, speed all top notch. Thanks, J
Jean-paul - Almonte, ON
04/30/2013
Great service, excellent products, fast delivery. Easy to use website, perfect and timely communication. Why shop elsewhere! 10 out of 10!
Dave - Spring Hill, TN
04/30/2013
Great price, great delivery, great packing, the hitch fit perfect, looks great, all you can see is the 2 receiver. Installed it by myself, took about 40 min. most of that time was getting tools, jack, and 2x6s to hold up the exhust and the hitch until I got a bolt started. I suggest a small spray of WD40 on the muffler mounts before trying to remove them, it makes it a whole lot easier.
Jack - Bethel Park, PA
04/29/2013
Hard to find spring for Reese hitch was perfect match. Shipped on time. Perfect transaction.
Michael - East China, MI
04/29/2013
All items were shipped quickly and arrived in perfect condition. One item had a small part missing that I didnt notice until a couple weeks after it had arrived because I was too busy to check things before then. I asked if I could buy another and it was shipped the next day without cost. Best customer service ever. Thanks!!!
Michael - Georgetown, TX
04/29/2013
I have ordered previously and did not need to contact customer service. This time I had some questions and everyone I worked with was fantastic. They were responsive and very friendly. I will be be ordering from them again if I have any needs.
Scott -
04/29/2013
Judy and Gina couldt be more helpful and really went the extra mile in helping me. You should be very proud of your dedicated employees.And I would not hesitate to do future business with your company, I will ask for them especially. Thanks John.
John F - Chicago, IL
04/29/2013
Quick selection and excellent and fast shipping. Fair prices and staff keeps you well informed about the order. Thanks
Miroslav - Yellowknife, NT
04/29/2013
The install was easy with only one hitch. The green wire was about a foot too short to be able to connect drivers and passenger side wiring harness and connectors. But splicing in an extra lenght of wire was easy. I had enough wire remaining from running the power line to the batter to do the trick. I was also able to mount the circuit box in the drivers rear light well so it is out of the elements, and the ground wire was attached to the light housing attachment screw. Illsee if the pictures will attach to this response. Other than the above, the install was a snap to do.
Glenn - Mechanicsville, VA
04/29/2013
I ordered a baseplate from eTrailer on thursday, and received it monday morning. The plate I needed was for a 2011 Honda CRV. The install was positively the best I have ever encountered. In my previous life I installed hundreds of trailer hitches and many Blue Ox base plates. I had looked at the installation procedures for the Blue Ox, and they were MUCH more complicated and involved than the Roadmaster base plate. I know all their applications are not a problem, but they could definately learn something from Roadmaster on the Honda CRV. As far as eTrailer is concerned, their phone contacts are superb, their prices are very fair, with no shipping charges , the shipment arrived much sooner than anticipated, and the product was absolutely first class. I would definately use them again
Peter - Butler, PA
04/29/2013
The easiest installation Ive ever done. Bought a M2 Freightliner with a flatbed awesome set up. Took 10 minutes tops.
Wm - Baltimore, MD
04/29/2013
I appreciated the quick handling of the order and the excellent communication letting me know what was happening with my order.
Kenneth - Dallas, GA
04/29/2013
Very impressed with the customer service! Top rate.
R L - Glenwood Springs, CO
04/29/2013
the shipping was crazy, got here then was shipped to north bend, or then back here to us. hope second time around ups gets it right. rhe part seems top notch.husband got it put on. ordered second part thinking it was wrong item, but it wasnt.it is hard to find parts for older trailers, thanks for for having older parts. d. kuhnert
Donna - Hermiston, OR
04/29/2013
Product came very quickly. Directions were right on target. As a non professional it only took me about 21/2 hours from start to finish. JG
John - Hernando, FL
04/29/2013
We received our brake contoler and it was just what they said it would be. Easy to install. Their web site is easy to navigate to get what you are looking for and easy to order.
Robert - Afton, OK
04/29/2013
The hitch was here in 7 days from ordering, good job.Also you stood behind the price pledge. Thanks ,the hitch went on easy,the wiring was a little harder. Will buy again if I need any of these parts. The instructions don,t show to remove cover and two screws for seat release 2013on bottom panel.
Larry - Beach City, OH
04/29/2013
I am incredibly impressed by my experience. I first needed some information, and Rebecca N. and I emailed and spoke on the phone. She listened, and was informed, prompt, courteous, helpful beyond the norm generally experienced, and friendly Equally so was Cathy T. when I called back to actually place the order. Those two people are deserving of praise, but equally deserving is Management who obviously set the tone for your business. I will go out of my way to patronize you as often as possible. thanks so much!
Sim - Gray Eagle, CA
04/29/2013
Etrailer has done a great job with communicating in a timely fashion, and has been very helpful with my order.
Justin - Rocky Mount, NC
04/29/2013
These lights are awesome, I agree with another comment that you have to go one step larger on the mounting hole but once you do they fit like a glove. I installed mine in the fenders of a 2003 Subaru WRX and they are again Awesome very bright and directional as well. Did I mention they are very bright?
Brion - Tustin, CA
04/28/2013
My second time ordering from etrailer and the experience was great again. The product is exactly what I have been looking for. Would recommend etrailer to anyone looking for a quality product. Thanks for the quick delivery and great tracking information.
John - Cleveland, OH
04/28/2013
Excellent Service!!! All representatives were friendly, Professional and very helpful.Recommend Highly!!!
Paul - Pharr, TX
04/28/2013
This was the easist installation ever. It took less than 30 minutes including mounting the hitch and connecting the wiring harness. Great fit.
David - Gaithersburg, MD
04/28/2013
Fast shipping and reasonable rates
Paul - Grande Prairie, AB
04/28/2013
Great service, priced right. Sabrina made it a real pleasure doing bussines with you. Many thanks. Mike Bryant
Mike - Charleston, MO
04/28/2013
I have ordered from etrailer several times in the past and they a huge selection of items for trailers and the service is the best.
Mark - Red Oak, TX
04/28/2013
Nice job e-trailer. Easy to select the right hitch for my vehicle, easy to find videos for those of us that really need that, communicated tracking of my purchase, what I bought arrived at the same time a few days lateras scheduled, and I found the product relatively simple to install. The video prep cant be understated for me. Really made it an easier job due to the prep of threads and fasteners since I am doing this in my driveway, not on a lift.
John - McLean, VA
04/27/2013
Great mats and even better customer service! They upgraded the shipping at no additional cost. Their website is now saved to my favorites. I look forward to giving you more business!
John - Lake Jackson, TX
04/27/2013
This is my second experience with etrailer. I think its a great web store. Thanks
Sherman - Pasadena, CA
04/27/2013
remarkably good, effective customer service. I dealt with two separate individuals over the past monthAmanda and John. These days good customer service is hard to find, but your company seems to have it down pat. Kudos. Both Amanda and John were knowledgeable, capable, courteous, fast and efficient. I have never experienced such fine customer service over the phone and on line.
Jacob - Henderson, NV
04/27/2013
My order was small and simple - a couple of license plate brackets that I could not find locally. ETrailer serviced and shipped the order quickly and with no hassle. Good to keep simple things simple.
Dennis - Littleton, CO
04/27/2013
I just got the control installed today, it was very easy to set up. The dodge truck I have had a small storage pocket to the left of the steering wheel just below the the light switch, so I modified that by cutting away the back side and was able to recess it back into dash,that dodge does there factory installation, it looks great and does a good job with my trailer. Thanks for the speedy delivery.
George - Woodland Park, CO
04/27/2013
Writing about the Draw Tight hitch for my wifes 2007 Honda Pilot. Could not be any happier about the service etrailer provided and the product. Went on just as described and shown on the very helpful videos. Also installed the wiring without any difficulty. Very pleased. Thanks etrailer!
David - Gainesville, FL
04/27/2013
I had difficulty finding the proper keel roller bracket to fit my boat trailer. after going thru your online catalogue and watching a video I determined that part number ce32150g may work. I called and discussed it with Jan L and the two of us both agreed it may work. It hasnt arrived yet so ill be letting you know. John
John - Leckrone, PA
04/26/2013
It was very easy to order and find.
Karls - Albert Lea, MN
04/26/2013
Great service
Arthur - Lake Worth, FL
04/26/2013
EXCELLENT... love the knowledge of your people, price and attitude! 2nd time purchaser
Dave - Valley Park, MO
04/26/2013
Really, one of the best experiences I have had on-line. Kim, The rep went out of her way to get the information I needed for my order and to ship it ASAP. I highly recommend etrailer!
Larry - Troy, OH
04/26/2013
I have a Jeep and my 2 bikes are small 48 and it was a nightmare to find one. Finally this bike rack worked well and the only thing is that I had to buy a hand bar in order to make them fit because the separation between both bikes is really short. So it worked, and I am happy w/it. I like the material and how easy you put it up and down and like the fact that it has a key so you can leave it there at all times. I am very happy after trying 4 different bike racks and I highly recommend it
Maria - Conroe, TX
04/26/2013
Well If I was to say difrent, I would tell a lie....... Im very satisfied with the service I got with etrailer .com And the communication with the personell was super. And if I ever need other parts of the same, I sure will contact etrailer.com..Thanks Rebecca N
Richard - North Bay, ON
04/26/2013
The costumer service is unmatched best online shopping I ever had. I will buy more products. I do recommend etrailer
Bobby - Ardmore, OK
04/26/2013
Very pleased in the expertise that Nik had, and the speed in which I received all these parts. Thanks and the price was great
John - Zebulon, NC
04/26/2013
Ricky was very helpful in finding the part that I needed. Thanks again
James - Madison, MS
04/26/2013
Shipping was fast. Im in Ohio and I received the locking hitch pin in 2 days. The hitch lock works so my cargo carrier will safe from theft.
Michael - Cincinnati, OH
04/26/2013
Excellent product knowledge and service. A delightful experience ! Good prices to boot.
John E. - West Milford, NJ
04/26/2013
Great service
Nathan - Clinton, MS
04/26/2013
You always provide promt service and great value.
Leon - Maple Grove, MN
04/26/2013
Love E-Trailer. Always very helpful. Great prices. Everything I need for my trailer, fast!
Eric - Northridge, CA
04/26/2013
GREAT EXPERIENCE!!!!!! Thank you Mark for all your help over the phone you are very nice. Products are of very good quality shipping is fast and safe and customer service is superb, knowledgeable, professional and very polite and helpful. Thanks again for everything!!!
Joseph - Rosharon, TX
04/26/2013
Received in 3 days as promised! Easy installation. On Hyundai Tuscon with 4 cyl, only need to remove exhaust hanger on passenger side. Youll need to push back lower cowling for a little clearance, other than that, 30 minute install is conservative. Great product, great fit, definitely recommend!
Anthony - Boca Raton, FL
04/26/2013
I think I continue to receive the best service and treatment possible from e-trailer.
Robert - Fort White, FL
04/26/2013
Wow, really impressed. My order was shipped out right away and arrived to my door in two days! Thanks etrailer for the excellent service. Regards, Randy
Randy - Wasaga Beach, ON
04/26/2013
The website is informative about all products which makes ordering easy. Staff answered questions quickly. Will use you guys again if needed and will refer others.
Chad - Burlington, NC
04/26/2013
I rarely take time to respond to requests for ratings, but the ETrailer team has earned an exception. I have to tell you that you folks really do a great job. I was originally going to order the Roadmaster Sterling from a well know camping company, but I was having some difficulties and later found that I was not getting an honest story from them. So I asked the dealer where I bought my Jeep to order the base plate and wiring kits and went looking for the Sterling Towmaster tow arms myself, whereupon I found ETrailer. I received excellent service, regular updates on order status, and at a better price than the other outfit offered, when you include the free shipping. Today when I called the dealer, they said they were having trouble getting the base plate kit, so he said if I can get it they would do the install (I don't have the time). I called and talked to Suzanne T and ordered both parts quickly and smoothly, which you had in stock and are now on the way. She was great. The fact of the matter is, you folks deserve an A+ in customer service and you deliver it at a great price.
James - Cadillac, MI
04/26/2013
Tamara! The young lady that took my order was helpful and had a very pleasant personality. Best experience ordering something I have had in a long time. NOW if the Trailer Valet is as good I will really be happy. Lol
Richard - Ormond Beach, FL
04/25/2013
The expansive selection, the great customer service, and the quick shipping and excellent tracking will keep me coming back time and time again.
W. S. - Sykesville, MD
04/25/2013
Very knowledge folks. Anwsered all my questions and my order is on the way!
David - Williamsville, NY
04/25/2013
QUICK SERVICE, EXCELLENT RESPONSE, COULDNT ASK FOR BETTER SERVICE.
Gene - Allerton, IL
04/25/2013
I have to say, I am very impressed with the efficiency of the company. The company provides very good updates on the shipping and is fast in delivering. I asked a question about a product through e-mail and received fast and good feedback. Its a pleasure shopping on this site and this was my first visit and purchase, but not the last.
Norbert - Datil, NM
04/25/2013
You had exactly what I needed, the ordering process was easy and the order confirmation was instantainios. Make on line shopping great for a71 year old man. Thanks!
Albert - Saluda, VA
04/25/2013
Rebecca was outstanding...extremely patient and very helpful. she is a 10... on a scale of 1-10.
Richard - Townson, MD
04/25/2013
Very fast service. Recieved notice parts shipped recieved them the next day. Will be ordering from etrailer again. Thanks
Harlan - Windyville, MO
04/25/2013
This is the best site that I have visited online. It was easy to find what I needed, prices are very good,very fast service Once I ordered my roof vents they were sent out the next day. I have already recommend this site to my friends. Thank you! Great servce.!
Thomas - Guelph, ON
04/25/2013
Order was proccessed prompt and delivery was fast,only issue was some small parts were loose in the box,only thing missing was a cotter pin-no problem,could have been worse as the parts was the latch parts.
Ralph - Rangely, CO
04/25/2013
Flawless, thats how I would describe my etrailer experience. My order was very small in size and value but I still got timely emails giving me status updates. From an email letting me know not only that my order was delayed in shipping but WHY That helped me understand what was going on, to the confirmation em,ail that it had shipped. Topped off by excellent tracking software that let me know exactly when it was going to arrive. And it did, just as promised. They are definitely a keeper in my book and I would surely recommend to anyone I knew. Thanks.
Philip - Bellingham, WA
04/25/2013
etrailer was the best online retailer ive ever delt with. i ordered tires sunday morning and with in a few hours i recieved an email telling me they had shipped. on SUNDAY. also the lowest price i found and they stayed in contact with me until they were at my door a couple days later. shipping was also free. i will be shopping etrailer for all my towing needs from now on. thank you lee
Lee - Doylestown, PA
04/25/2013
I was very satisfied with the service I received. When I called about the defective Modulite unit that I purchased for my 2012 Dodge Journey, I was treated with respect and given specific instruction relative to the warranty/return process. Everything went per plan and in a little over two weeks time I returned the defective unit and received an ungraded unit which has now been installed and appears to be functioning properly. I hope that I have no future issues with my trailer lights, however should there be a problem I am confident etrailer will make it right. Thanks to all the good people at etrailer
William - Wallingford, CT
04/25/2013
shipping was really fast and product was in good shape when i recieved it.
John - Hunter, ND
04/25/2013
Awesome customer service each and every time!
Douglas - Hudson, WI
04/25/2013
Hitch bolted right up, no hassles, fit perfectly. Great product, well-made. Quite pleased!
Ken - Edgewood, NM
04/25/2013
FAST EASY COMMUNICATION. PERSON AT THEIR END WAS VERY HELFUL AND VERY INFORMATABLE
Leeroy - Farmersville, TX
04/24/2013
Everything was made easy to order on line. I received everything I ordered and it was delivered as promised on time, complete and undamaged. I am very pleased with your service. Thankyou
Dennis - Port Morien, NS
04/24/2013
I bought a replacement caster for my trailer and this wheel is way better then the stock caster that it came with. The price was right and the shipping was fast. Thanks guys you did good!
Anthony - Redondo Beach, CA
04/24/2013
etrailer.com is one of the best websites I have used to purchase an automotive need. If there comes a time I have a need for another I will check them out first.
John - Orange, TX
04/24/2013
Very pleased with my customer service she was very professional,helpful and knowledgable.
Gary - Huddleston, VA
04/24/2013
I ordered two mounted trailer wheel and tire sets and was very happy with the shipping boxes and the tire date codes are current unlike my local tire shop which still has new four year old trailer tires in stock...no thank you! The etrailer email kept me updated on my order status and the shipping link is the best I have ever seen!!
Ralph - Kittery Point, ME
04/24/2013
Great experience shopping on your site. Easy to find information and parts.
Nick - South Point, OH
04/24/2013
very good shipping time, multiple emails regarding order and shipping. great experience
John - Sacramento, CA
04/24/2013
Fast free shipping, item as described, good price, no problems.
Norman - Huntington, WV
04/24/2013
Ive purchase several hitches from etrailer.com over the years for several different vehicles. My latest purchase was a bicycle hitch and bike rack from etrailer.com for my Chevy Volt. Nicole was my rep on the phone and was exceptional at explaining all the information I needed.
Craig - Palo Alto, CA
04/24/2013
I have to admit this was the best online shopping experience ! It suffice to say that every item was described in the most detail including video. when I called the phone call was answered in less then a minute and guess what email was responded to in less then an hour! So I have to admit that this was best online shopping . I hope you guys dont retire next year …
Vyacheslav - Fair Lawn, NJ
04/24/2013
Great service. You web page showed how the item is installed, which was greatly appreciated. I would recommend e-Trailer and buy from you in the future.
Kenneth - Pompano Beach, FL
04/24/2013
Perfect service along with learning videos
Joseph - Rome, NY
04/24/2013
E-Trailer staff were all very pleasant to deal with. I had a couple glitches with availability of products I had ordered but was contacted immediately and was offered several different options as remedy. The representatives were always extremely courteous and helpful. Thank you all very much and I look forward to ordering from you again on my next DIY project..
Michael - Beverly, WV
04/24/2013
Found what I needed and the price was right,hoping to get it by Sat
Robert - Lakewood, WA
04/24/2013
I have to thank the sales person Carla that worked with me. I needed an air line hose for my sidewinder hitch and like most everyone I needed it yesterday. Not only did Carla take my order but she hand delivered it to the warehouse to make sure that it got to UPS by Close of Business on Friday19th making sure that I received it Monday 22nd so I could go on my trip Wednesday 24th. Thank you, Carla for saving my vacation. You are the greatest.
George - Norco, CA
04/23/2013
I would highly recommed e-trailer.com to anyone who wants to order high quality merchandise from the internet. I have placed several orders and have always recieved my order in a timely manner and am really pleased with the overall experience.
Scott - Reidsville, NC
04/23/2013
ARE YOU SERIOUS?????????? Instead of the canned time consuming surveys, you have a simple box to put a comment in. Kudos to whoever came up with this high tech idea. I was not yet willing to spend $200 to purchase a hitch for this particular vehicle. I found a used one which will suffice. Because of the helpful videos you post, I felt compelled to at least purchase the electrical wiring hookup from your company. I worked in mail order for 10 years and am impressed with the way your company does business. Best of luck for continued success. Because of this little box and the overall manner in which you do business, I am likely to recommend you to others. You gave me a chance to comment without asking me to spend 7-10 minutes completing a survey.
Paul - Fort Atkinson, WI
04/23/2013
I ordered two bearing kits for my boat trailer. Price was right, quality is right, shipping was right, and eTrailer is the place to go if you want something RIGHT. Thanks Guys!
Sharon - Center Point, IA
04/23/2013
I read some bad reviews but there were not many so I went for it. Glad I did. Good prices and quick shipping with the products in good shape upon arrival. Thats all I can ask for. I will be using again. It was a little difficult to find what I needed on the web site so I called and Wayne was very helpful, even though it was a small order.
Daniel - Valdosta, GA
04/23/2013
I have been pleasantly surprised by the ease and speed of etrailer.com The websites layout is great and ordering is super easy. I hope the product is as great.
Doug - Reno, NV
04/23/2013
I am not a fan of ordering items like bike racks online. I like to look at the item first hand and I prefer to patronize local businesses. But etrailer had such complete descriptions and videos demonstrating the bike racks that interested me that I decided etrailer deserved my business.
James - Wadsworth, OH
04/23/2013
As per usual, the assistance by phone was well informed. The products are great. Had answers for me and was professional and engaging. For me it is simple: Good service, good people, why should I go someplace else. Thanks
Dennis - Woodland, CA
04/23/2013
Great Job I will shop angain
Michael - Carteret, NJ
04/23/2013
Good morning Pat, Everything is going good so far, just like u said. Thank u for your time an helping me get this project done. Thank u.
Henry - Erie, MI
04/23/2013
I Called and placed an order and they helped me pick out the perfect rack for my vehicle. I am very impressed with the service and the quick and free shipping on my order.I will definitely be ordering from you guys from now on. Thanks
Sean - Lithia, FL
04/23/2013
The price was reasonable, the shipment was timely and the product was the quality I expected. Then there’s the good part the web site was easy to navigate and find exactly what I was looking for. The great people at etrailer kept me informed of my shipment all the way through the process and followed up after the delivery. What a pleasure doing business with them. They defiantly deserve a bookmark that I will forward with friends and family.
Mark - Elizabeth, CO
04/23/2013
Fantastic and prompt service. I will be ordering another hitch for my other SUV soon.
Jennifer - Ashland, OR
04/23/2013
Great site and personal rapid service. Thank you
Ross - Indian Shores, FL
04/23/2013
Very good service!!!
John - Whitby, ON
04/23/2013
The rep that handled my order had the info that I heeded for my rig. She was very knowledgeable and set me up with what I needed. I cant wait to install it on my Blazer. Norm M
Norman - New Haven, CT
04/23/2013
I have ordered a number of items from e trailer in the past and found the service, selection, and product knowledge is second to none. I have recommended e trailer to my friends on a number of occasions.
Lawrence - Brooklyn Park, MN
04/23/2013
The online order page is vehicle specific and is easy to use. My order was processed quickly and I received everything that I ordered. thank you for the prompt service.
Gary - Knoxville, TN
04/23/2013
Super service. My wife reminded me that I had forgotten an item after placing the order on a Sunday afternoon. I called Monday morning and Jennifer was very understanding and cancelled my original order an reordered everything that we needed. Thank you Jennifer and Etrailers.
Dwight - Phoenix, AZ
04/23/2013
Very fast and expedient service. It is truly appreciated to deal with a business like yours. I thank for your service and the price advantage.
Bob - Nash, OK
04/22/2013
I spoke to Mike, who was very knowlageble and prfessional. He answered all question, and I had many, without issues. Thanks Mike
Horst - Chelmsford, MA
04/22/2013
Good products, reasonable prices. was missing a pin to a ball mount which was sent out quickly without issues.
Edward - Enfield, CT
04/22/2013
This is my third order with ETrailer, and their service has been consistently excellent. From the installation videos, clear product descriptions, fair prices and excellent customer service, I would rate ETrailer as one of the best internet commerce sites on the web.
George - Castleton, NY
04/22/2013
Excellent service, loved the detailed how to videos. They actually used a car very similar to mine so I knew exactly what to expect for the installation. Also liked the e-mail confirmations that I received during different phases of my order.
John - Westford, MA
04/22/2013
GREAT PROMPT SERVICE!
Tony - Kingsport, TN
04/22/2013
This purchase was a fun experience it was fun tracking the unit from point of purchase til delivery . The chair rack was delivered exactly as promised. Thank-you
Donald - Center Point, IA
04/22/2013
Placed my order on Sunday night and got an immediate email from etrailer.com saying they got my order. Monday afternoon received another email from etrailer indicating the order had shipped. So far very impressed with their prices and shipping.
H Chuck - Sevierville, TN
04/22/2013
YOUR SALES HELP WAS VERY HELPFULL WITH ALL MY NEEDS.THANKS FOR ALL THE HELP.
Rick - Orange City, FL
04/22/2013
Fast and easy, great follow up. Item as described.
Ken - Middleburg, FL
04/22/2013
Great service and super telephone information .Shipped on time and communication was #1
Howard - Winfield, BC
04/22/2013
I was very pleased with the etrailer experience.
Anthony - Woodward, OK
04/22/2013
Great customer service - among the best of Internet retailers. Prices are competitive. I will be back again for sure.
Robert - Lehighton, PA
04/22/2013
This is my 2nd order with etrailer. The first order was here in 5 days and the hitch hooked up with ease. I will be receiving my 2nd order by Thursday. Thus far I am very impressed with etrailer and highly recommend them to anyone.
Pamela - Aylett, VA
04/22/2013
Personnel working here are attentive and concerned that my experience be one that will encourage me to buy again. I found my purchase item on another site being sold for less. I contacted Judy M and she caused me to be refunded 110 of the difference in prices. I highly recommend e-trailer. Should receive my parts in a few days. If the items are as good as the personnel here..Ill be back!
Robert - Grove City, OH
04/22/2013
Shipping so far has been about 1 day before I order. really fast. Parts perfect and cust service perfect. I want to buy another truck and trailer just so I can have another wonderful experience with etrailer.
Jack - Linwood, NJ
04/22/2013
Rebacca was excellant on the phone
Kenneth - Englewood, TN
04/22/2013
I called late in the day after a 4 day weekend. I had ordered several hundred dollars of wheels. My mistake was I didnt realize lug nuts were not included. Paige was very patient with me and went the extra mile. She solved my problems and made me a happy camper. I will definitely use you guys again and share my experience with Elite RV in California. You have a great employee there. Put her name in for a pay raise. She makes your company look good. Mike in California.
Michael - Fresno, CA
04/22/2013
IT HAS BEEN A HASSLE TRYING TO GET THESE LIGHTS. I FOUND THIS ITEM ON ANOTHER SITE AND WAS COMPLETELY DISSATISFIED WITH THEIR OPERATION. THEN FOUND ON ETRAILER, THE LIGHTS WERE STILL NOT AVAILABLE BUT WAS MADE AWARE WHY.. THEN KEPT UPDATED WITH SITUATION, WHICH MADE PROCESS ACCEPTABLE. PLEASED WITH ORDER. WILL USE ETRAILER AGAIN! THANKS!
Tommy - Vienna, GA
04/22/2013
Each and every transaction I make with e-trailer.com is the best! They are very attentive and quick to reply to any question or communication and they provide the most up-to-date information on the shipment of every product. I would purchase from e-trailer.com anytime!
Mark R - Canton, MI
04/22/2013
Nice site...easy navigation...good ion....Rapid shipping...Received package shipped email on a Sunday...Bout fell outta my chair....Thanks to ya....I do restorations and receiving ordered items quickly helps my project flow.....and my bottom line....
Gregory - Coshocton, OH
04/22/2013
I started ordering from etrailer.com a little while back. This is 100 a company you want to do business with for a number of reasons. First, their staff knows what theyre selling. You can ask questions and they have answers. Second, they sell quality products at good prices. Third, they have step-by-step installation videos for most of their products. Fourth, and most important in my book, is their customer service. I ordered several parts from them about a month ago, including a light kit. I didnt have a chance to touch any of it until this past weekend. I opened the box and found one of the lights was damaged. Today I called them and explained the situation. Their response to a month-old order with a damaged in shipping claim? Well ship you out a replacement today! As long as they keep up that attitude Ill keep buying from them.
Gregory - Pittstown, NJ
04/22/2013
This Is The Best Trailer site On The Web!!!
Jeremy - Nisswa, MN
04/22/2013
My entire experience with etrailer was great and their customer service is second to none. Their website with all of the installation videos are perfect for someone like me. I can follow instructions and complete projects but being able to watch an installation video of my exact truck type really helped me much more than the instructions. I also received parts ordering and installation advice from Tommy by phone and Sarah by email. Sarah also put together a page and sent me a link with additional information from their site that covered my question. It is great to be able to speak people who actually know what they are talking about and not just reading out of a book. I placed two separate orders with etrailer and both orders were shipped quickly, and I received email updates when the orders were processed and shipped from George, Kevin and Donnie. After I had received my shipments Patrick sent me emails with pages and links that he had put together with installation information of the products I had order that were very helpful. Everyone made me feel like I was their only customer and made sure I was satisfied with everything. In this day and age you just dont find customer service like the etrailer team gives you. Thank you guys for everything.
Damian - Lexington, NC
04/22/2013
Great service. I mixed my order up and Nicole got me straightened out and shipped with one easy phone call!
Rick - Fort Collins,, CO
04/22/2013
I had an outstanding experience with etrailer. I found etrailer by chance online. After dealing with Jan I felt I had make a friend. Thank you very much for the fun I had an ordering a $15 part.
Allen D - Port Townsend, WA
04/22/2013
Overall a great experience. Ordered a wiring harness for our Odyssey. Easy to the right one and place the order. I received email notification the day after I placed the order that my harness had been shipped. I never could get the tracking link in the email to work. The order was shipped on Tuesday and arrived Saturday. Took about 15 minutes to install the wiring harness. Anyone with basic mechanical aptitude can do this. The instruction video was very helpful.
Dennis - Sapulpa, OK
04/21/2013
Have placed three orders with e-Trailer for items over $150, and will place at least one more order during the summer. The items were always as stated, and at a price lower than in local stores. The service and shipping are fast and with outstanding consideration for the customer and product. Nothing was received with any type of problem. E-Trailer keeps the customer notified as to shipment status, and is available for order or product inquiry via multiple methods. You can see that e-Trailer makes a great effort to provide products at low cost, and has an excellent understanding of their customers. There are occasional questions concerning a measurement or possible use of a specific item, and the inquiry page always is always answered with detail and often video. If the staff has a suggestion for use or a recommendation for a different product it is furnished to the customer. Based on multiple experiences with e-Trailer I will return to place future orders, and recommend e-Trailer to others who are considering purchases from the firm. Their variety of products for both trailers and vehicles offers another source of gifts for your associates. E-Trailer offers the opportunity of giving a gift that a person can use, which may not have been considered by others.
Hugh - Fairfax, VA
04/21/2013
Its a good website, has everything that a person needs for any project related to car or truck cargo/hauling.
Gilberto - Fruitland, ID
04/21/2013
There are hundreds if not thousands of RV and trailer part stores, and I think I have gone through most of them. I found E Trailer a few years back and have used them almost exclusively, they have how to videos, you can call them and they cheerfully give you instructions, and I get my order pretty quick
Richard - Las Vegas, NV
04/21/2013
I just love it.....and so do my friends who now are all planning on getting them. Great item. Great service. Ill spread the word.
Betty - Coulee Dam, WA
04/21/2013
No problem at all.
Jimmy - Albany, GA
04/21/2013
The hitch worked well.
Robert - Georgetown, TX
04/21/2013
Wonderful website and very easy to navigate. Good pictures and descriptions.
Ron - Torrance, CA
04/21/2013
I already had a brake controller and hitch that I received as part of a credit from my rv purchase. I called etrailer.com and spoke with Laura H. Talk about outstanding service. I explained what I had and she said she could call me back in a few minutes with everything I needed. True to her word Laura called back went over everything, e-mailed the info to me so I could look at everything. I placed the order and I everything arrived a few days later. I had everything I needed to install the wiring for a four pin wiring harness, 4 pin and 7 pin outlet, brake controller with all the wiring front to back. The installation videos, diagrams, and instructions the etrailer.com has on there website are outstanding. Great customer service!
John - Fredericksburg, VA
04/21/2013
WOW!! The shipping dept. is on their A game! The website is user friendly and the products are first class. Keep up the excellent work.
Craig - Mount Olive, AL
04/20/2013
This is the fastest and most reliable site that I have had the pleasure to deal with.
Harold - Pittsfield, MA
04/20/2013
Very fast shipping. Nice packaging. Easy transaction.
Gerilee - Shippensburg, PA
04/20/2013
Awesome - you guys are the best
Anthony - Fremont, OH
04/20/2013
Super easy install, only took 30 minutes. Video was great as well - very helpful.
Kevin - Highlands Ranch, CO
04/20/2013
The bike carrier was easy to order shipped in a timely manner product is outstanding
Fred - Atwater, CA
04/20/2013
After cheching to be sure that I have the right unit. It was a snap to install. I installed it on a 1985 Honda Goldwing motorcycle. Works great.
Lyle - Star Prairie, WI
04/20/2013
ship on time service was great and tracking package was very easy Thank you
Glen - Putnam Valley, NY
04/20/2013
I have used e trailer for a number of years from everything to spare bearings, to hitches, balls, sway control and brake controllers. The instructional videos are GREAT,customer service is GREAT......YALL have earned my business and respect rating yes.....I can do that A++++
Michael Wayne - Port Charlotte, FL
04/19/2013
Your service and products have always been excellent.
Steven - Cathlamet, WA
04/19/2013
Very easy to deal with. Telephone assistants extremely knowledgeable, and willing to go the extra mile the girl I talked to found the the length of the thread, and the threads per inch, then emailed me with that information. Even with a small defugalty, which I was kept aware of via email, there were no problems. My experience with Etrailer would rate five out of five stars with me….Pete
Leonard - Hermiston, OR
04/19/2013
Have only had positive experiences with etrailer. They have what I need at a great price and fast delivery. Videos with installation points is a good peace of mind. Would definetly recommend etrailer.
Linda - Johns Island, SC
04/19/2013
This is a great company. Free shipping and it cam in less than a week.
Brian - Landing, NJ
04/19/2013
When the shipment arrived without the mounting hardware, a set of mounting hardware was sent the same day I notified them.
Alan - Fairport, NY
04/19/2013
Alicia was very helpfull. Will call her for all future orders.
John - Putnam Valley, NY
04/19/2013
Quick and fast
Buddy - Gaylord, MI
04/19/2013
My Trailer Hitch is now installed. It arrived promptly, and all components were there. The box was seriously damaged, but thanks to you, all the pieces were taped together, so nothing got lost. Wish I could review and criticize the couriers for rough handling. The hitch fit was perfect for the vehicle, and I drilled the 1-1/8 hole between the two bolt holes. This made the installation more solid and bolt feed easy. The wiring was easy to perform, and the power wire was routed to the disc storage console between the front seats, in which is a accessory plug-in rated for max 15 A. This way no wire had to extent all the way to the battery in the front, and from the inside, I can unplug the trailer lights at will. I am pleased with my purchase, and the installation is almost invisible. Although a class I hitch, it has a solid feel towing my trailer.
Poul - Mount Kisco, NY
04/19/2013
my experience with e trailer was very positive the people i was in contact with actually seemed to care if i got my parts. customer service was very good
Roger - Scotts Mills, OR
04/19/2013
I am happy with the entire experience with eTrailer and the hitch is exactly what I wanted at a reasonable price.
Michael - Orlando, FL
04/19/2013
Quality of products is great! Fast shipping and prompt customer service! Customer for life!
Benjamin - Port Orchard, WA
04/19/2013
GREAT COMMUNICATION, QUICK SHIPMENT, EXCELLENT PRODUCT. WONDERFUL CUSTOMER SERVICE.
Carl - Memphis, TN
04/19/2013
Products were shipped promptly and in good condition hitch, outlet,mount, brake controller,& vehicle specific harness. Everything was packed well and arrived in perfect condition. Products installed as easily as stated. Really a snap. Great products 100 satisfied. I will probably buy other products as needed.
Tim P - Groton, CT
04/19/2013
It was a very pleasent talking with Bridget. She was well informed about the product. She conducted herself in a very professonal way. If the need arose and i needed something that you could furnish I would gladly buy form you
Haywood - Wiley, TX
04/19/2013
I was searching online for instructions for installing a trailer wiring harness on my car, just to see how much trouble I was getting myself into. One of the things that came up was your video for installing a harness in a 2004 Nissan Pathfinder. What the heck? It was a year off from mine. Two minutes into the video, I saw how easily the kit was to install. I was sold! I followed the link at the end of the video to your site. Had a little trouble purchasing online in that I had added the wrong item to my cart and couldnt remove it. Not a problem. I called the toll free customer service line and was helped by a very cheerful representative who took my order and got me all set up. My experience was great!
Wesley - Trenton, NC
04/18/2013
I ordered an electric stabilizer for my fifth wheel camper. I received an email from George @ etrailer shortly after placing my order stating that Your complete order is not currently available for shipment in our main distribution center. Im checking our other available shipping locations and options to have your order expedited. I will be in contact with you shortly. I was then notified by Jennifer stating In an effort to get the Stabilizer to you in time I am having it shipped direct from Ultra Fab to you. I will email the tracking information as soon as it is available. I was then notified by Brenda Your order has been forwarded for a direct shipment! What a team! Thank you to all involved @ etrailer. Fantastic service. Will order again.
Bradley - Hillsboro, ND
04/18/2013
great people to deal. easy to contact. the huge supply of products are amazing at a amazing price.
Jim - Sault Ste. Marie, ON
04/18/2013
Great prices and fast shipping
Frank - Wakefield, KS
04/18/2013
What a great staff you people have! Very efficient, puncutal people. I would not hesitate to do business with your company again. I will be informing all my friends. Thank you again.
Maryll - Danville, PA
04/18/2013
Transaction went very smoothly! I like the variety of parts that cover every part of trailers and trailering. Would not hesitate to come back for more purchases!
Thomas - Blackstone, MA
04/18/2013
got my wheels, tires, and brakes in 2 days. unbelievable... all in perfect shape, too.
James - Richmond, VA
04/18/2013
Great price-excellent service
Dave - Custer, SD
04/18/2013
Very impressive service and site. I ended up calling in my order, but was very happy with both the conversation and web site experience and look forward to using the new bike rack and top bar. Thank you!!
Dan - Lancaster, PA
04/18/2013
Cathy, You have been a wonderful help! It has been a pleasure working with you, thank you helping me resolve the issues with my roof vents. You really know your stuff!!! :- Judith
Judith - Oakland, TN
04/18/2013
Quick and efficient.
Richard - Sugar Land, TX
04/18/2013
After several orders from etrailer.com I had one where part of the order was unavailable and backordered. After multiple delays from the manufacturer I contacted Mark and worked out to have the available parts shipped. I found the unavailable part on ebay so purchased it there. How problems are handled tells you how good a company is. Any company can look good when everything goes well. etrailer was very good at working out the problems. Mark kept me updated on the delay and when I couldnt wait any longer worked with me. Yesterday I recommended etrailer.com to my sister for her kayak rack.
Keith A - Syracuse, IN
04/18/2013
I looked all over for a muffler and no one had what I was looking for, went on line and etrailer had what we were looking for. Thank you etrailer for making my like easier.
Horace - Hampton, NH
04/18/2013
Wow, I was very impressed with the prompt customer service in fulfilling my order and with the communication, so I had confidence all was going well.
James - Seattle, WA
04/18/2013
As good as it gets, totally professional .Correct order, shipped out on time. & kept me advised as to where my order was & when i could expect to receive it.Order arrived on time.. William B Pompano Beach FL.
William - Pompano Beach, FL
04/18/2013
REALLY LIKE THE SITE AND THE PICTURES MATCH THE ITEMS FOR SALE. BIG PLUS HAVING DOWNLOADABLE INSTRUCTIONS SO YOU CAN JUDGE YOUR PROJECT SKILLS
Frank - Milford, DE
04/18/2013
They got here a day early and after I made sure they were not broke after ups threw them over my back fence on to the cement you would think they wont do that anymore they fit great and look good too. It took me longer to get them out of the box than it did to put them on. Now we are ready to take off to the hills.
Debra - Stockton, CA
04/18/2013
I had some trouble with another Internet vendor. So, I was a bit concerned when I ed etrailer.com to try again to get the brake controller that I needed. Well, let me tell you that from the first phone call until my controller appeared at my door, I could not be more satisfied. Rose helped me on the phone and did everything just right. The price was competitive and shipping was as fast as possible and the product was exactly what I ordered. There are many opportunities for bad deals out on the Internet, but you wont have any trouble at etrailer.com based upon my experience!
Kenneth - Plano, TX
04/18/2013
I was amazed at how much assistance can be provided via your website, making my decisions and ordering parts specific to my vehicle so easy.
Sal - Wallkill, NY
04/17/2013
I ordered the hub kits and wheel & tires for a homemade trailer. the parts fit perfectly. Great price.The tires even had air in them. The only con would be the caps they bend real easy. But for half the price of most retail stores. You cant go wrong.
Rodney - Chase City, VA
04/17/2013
Very informative website, detailing the installation process and helping choose the right product. A special thanks to Tamara W. for following up on my order and getting it to me in the quickest possible way.
M Dennis - Gaffney, SC
04/17/2013
Experience exceeded my every expectation.
Walter - Jacksonville, FL
04/17/2013
great web site...easy to shop!
Michael - Disutanta, VA
04/17/2013
Quick Shipping, havent received product yet so don’t know accuracy. Let you know after receipt.
Joan - North East, MD
04/17/2013
Lexus was perfect...service was great as was information and friendliness. Give her a raise:
Art - Colorado Springs, CO
04/17/2013
WOW!! Super fast shipping...great communication...quality ratchet straps..perfect transaction..Will buy from you again..THANKS!!!
Mark - White Oak, PA
04/17/2013
Made my first purchase from etrailer.com. Product arrived in good time considering I chose the cheapest means of delivery possible. Item did not go on the exactly the way the video on etrailer.com showed. I had to turn the part upside down to reinsert into the rear bumper. The people at etrailer.com were always prompt with any help and/or questions that I had. Will definitely do business with them again.
Brent - Anderson, IN
04/17/2013
Very good experience ! The items I ordered had to be ordered from the manufactor and I was kept up to date on the progress every step of the way !! Thank you for being so courteous and working so hard to get the items I ordered!!!!!
Donald - Canton, GA
04/17/2013
Great company!!! Super fast shipping!!! Super easy to install!! Highly recommend paying a little extra for the bolt fishing wire. Made a huge difference! I WILL use this company again!!
Anthony - Albany, GA
04/17/2013
Excellent service as always.
Scott - Murfreesboro, TN
04/17/2013
The process was simple, quick and efficient.
Joseph - York, PA
04/17/2013
I received the Hitch on time. I was easy and very easy to install. Can not be easier than that. The hard part was to remove the reflectors. After remove them, the installation was 1-2-3-4 and buum. The wiring was also easy. The etrailers video made it really simple, if you follow it step by step. BMW dealer did asked me $ 1127 plus tax. With etrailer its cost me less than $ 300. Great deal. Honestly I didnt plug the trailer yet to verifiy the system yet
Philippe - Wheatley Heights, NY
04/17/2013
I was extremely impressed and appreciative of your associate Dana at extension 371 that she went out of her way to inquire about my questions and call another source to confirm. She promptly took my payment and made certain it would be shipped same day and it was. I have other items I will be ordering and definately will contact Dana again. Thank you Dana!
Roger - Shrewsbury, MA
04/17/2013
Ordered was sent to you on Monday, April 15,2013 and I recieved it on Wednesday, April 17, 2013. I cant thank you enough for the prompt delivery and attention to ensuring that I got what I wanted. This has been the best service I have experienced both commercially and online in more time than I can recall. Thank you again for all your help. You are number 1.
Leo S. - Vinita, OK
04/17/2013
Very good treatment from etrailer! I have not received the item I ordered yet, but they upgraded the shipping for free, but I only placed the order today. Outstanding! As far as things are right now, etrailer gets an A+.
Eugene Scott - Kingsburg, CA
04/17/2013
Most excellent service. Pat is a pro. A service rep. at Fulton company gave me your website.
James - Pacolet, SC
04/16/2013
It was a very positive experience shopping with E Trailer, both with a phone order and later with an on line order. It was nice dealing with a live person who was knowledgable. And the shipping was fast and reasonable. Im definitely a satisfied customer.
David - Blue Ridge, GA
04/16/2013
Awesome service! ! Thank you.
Brenda - Millersburg, OH
04/16/2013
After some minor waiting, everything fell into place-delivery fine packaging a little rough for heaviest pieceto be expectedparts went together as illustrated in print and video-overall, greatly pleased with service and product-edf
Edward - Frankfort, NY
04/16/2013
Courteous service...Fast delivery...Hitch bolted right on to my 1995 Honda Accord.
Dave - Middleport, PA
04/16/2013
Great experience
Jeffrey - Aliquippa, PA
04/16/2013
Amazing, blazing fast delivery on this order. Standard shipping and next day delivery cant be beat.
Donald - Brentwood, TN
04/16/2013
I like the web site and that you can search for any/all parts for your specific vehicle, a big help in electrical parts. Shipping from their warehouse was fast. The hand off of package UPS did to the U.S. Post office added 3 days to delivery. Not fault of eTrailer! Will continue to shop here for my trailer & van parts, pricing beats many others.
Mark - Dunnellon, FL
04/16/2013
Very helpful,good price.
Bruce - Avon Park, FL
04/16/2013
Great web sight, easy to find things. Fast shipping.... Great!!!
Robert - Maryville, TN
04/16/2013
Love shopping at E-Trailer. My order go out fast and always delivered on time. Thank you E-Trailer
Ronald - Riverside, CA
04/16/2013
fast and on time great to work with.
Tracy - Eudora, KS
04/16/2013
The rep was very helpfull.
Robert - Aquebogue, NY
04/16/2013
Very happy with the quick and free delivery. As for the hitch, it bolted on with in 5 minutes.
Doug - Galloway, OH
04/16/2013
Great products and service!
Donnie - Cohutta, GA
04/16/2013
The Curt Hitch is well built and fit perfectly. eTrailer shipped my order quickly and I had it installed in no time thanks to the great instructional video. I plan on using eTrailer to buy more accessories for my Forester
Thomas - Arlington, TX
04/16/2013
Titan Brakerite Sd Adapter For Ford/chevy Integral Brake was ordered for my Titanium 5th wheel to communicate between my 2011 GMC controller and the electric over hydraulic brakes on my trailer...............It worked PERFECTLY.
Gail - Richmond, IL
04/16/2013
My hitch arrived without a hitch This is a great company to deal with. My hitch arrived quickly and I received multiple updates from this company all along the way. It was a very good transaction.
Daniel - Oak Ridge, NC
04/15/2013
etrailer will from now on always be the first place I go for anything for my truck and RV. If they dont have it-it does not exist. Got all my ordered items quickly and packaged well. Some items were close to 200lbs. Love the free shipping guys!!! I can tell you that without your instructional videos for the hitch rail installation, brake controller and tube steps, the installation would have taken much much longer. Manufacturers instructions are not exactly easy to understand or acccurate. You guys are great kekep it up!
Amy - Tucson, AZ
04/15/2013
this part is perfect. can finally pull my trailer without worry.
Keith - Tippecanoe, IN
04/15/2013
Awesome service and super fast at getting it shipped !!
Neil - Modesto, CA
04/15/2013
You guys are awsome! No complaints, great communication and products were as described. Loved the info on your website, which made installation a breeze. Thanks again and will use you and reccommend you withour reservation.
Barry - Sacramento, CA
04/15/2013
Excellent service. Just plain excellent.
Heinz - Langley, BC
04/15/2013
Had a lot of problems with the parts but dont think it was the fault of etrailer. In fact etrailer was very friendly and helpful and patient through the whole thing.
Jerry - Atlanta, GA
04/15/2013
Rebecca N was very helpful. She answer all question, was very friendly. I would shop here again.
Janet - Dade City, FL
04/15/2013
As always, easy site navigation, easy ordering, shipping info available quickly with great communicative updates and quality goods! Always a pleasure to buy from etrailer.com!
Jeffery - Santa Cruz, CA
04/15/2013
My experience with Jason C. was good and he fixed the problem i had.......... thank you alan
Alan - Langley, BC
04/15/2013
It was more than I expected THANK YOU
Pim - Tallahassee, FL
04/15/2013
Everytime I order from e-trailer.com, the items are always on hand and are shipped within a day, I am very happy with e-trailer and would recommend everyone to use them. I will order from them agian in the future for all of my trailer needs. Thanks e-trailer.com.
Robert - Churchville, MD
04/15/2013
super fast,great place to do bussiness.
Joseph - Ruskin, FL
04/15/2013
Ordering was smooth, communication was great and the item arrived on time. Installation was easy.
James - Hamden, CT
04/15/2013
You have done a great job, I have allready refered you to two of my friends.
Mike - South Colton, NY
04/15/2013
Very impressed. Outstanding communication once the order is placed. Called support and was very pleased with the experience. Parts were outstanding. Videos are fantastic. Highly recommended.
Charles - Columbia, MO
04/15/2013
Awesome service!!! My order was expedited and shipping upgraded at no cost to me. I expected my order in 3-5 days but received it next day. Wow!!!
Doug - Franklin, TN
04/15/2013
Everything was perfect and came a day early, what is not to like. DON~~~
Don - Tucson, AZ
04/15/2013
Very happy how well you kept me informed on my order
Wesley - Hazel Park, MI
04/15/2013
The site is great and the people are the most helpful I have found in a long time.
Chuck - Suffolk, VA
04/14/2013
Easy shopping with plenty of additional information about products. Fair prices and good service. Really appreciated the follow up emails notifying me of the shipping dates. Will certainly buy for them again.
David - Pensacola, FL
04/14/2013
I ordered on Sat and they shipped on Sun. Now, that fast.
Ron - Rio Rancho, NM
04/14/2013
Installation was pretty straightforward. The factory harness under the rear bumper was a little tough because of the existing plastic clips. Everything else was straightforward. This is my third etrailer product and I am very satisfied with the products. Thanks.
Clint - Hilliard, OH
04/14/2013
Any idiot can install this hitch! The only problem was I did not have the right drill to screw in the ground wire for the wiring, so I went to the neighbors house and borrowed his, which again any idiot can install that too! The dealer told me it would be $600. installed for the hitch. Less than $160. TOTAL later Im a happy camper. I highly recommend etriler!!!
Gregg - El Cajon, CA
04/14/2013
Shipping was fast, instructions were clear. Very good experience.
Charles - Yankton, SD
04/14/2013
Great service! I called back to change my order and my salesperson was friendly and very accommodating and helpful on tips for the hitch I was ordering. Thank you.
Andrea - Tucson, AZ
04/14/2013
wonderful people great help making a choose with my winch will call again for help with my trailer needs. thanks very much..
Edward - East Hartford, CT
04/13/2013
My experiance was good . Every thing went very smooth for me. Was easy to find what I wanted and checking out was a breeze also.
Douglas - Rock Falls, IL
04/13/2013
Superb experience. Very happy and would recommend etrailer to others. I ordered a trailer hitch for my 2012 Equinox. Although the instructions were not quite right for my car, all the parts needed were available in the kit and so I was able to securely and easily attach my hitch to my car. It looks great! Also thanks for speeding up the delivery to me, at no additional cost to me.
Syd -
04/13/2013
Very customer friendly. Shipped out the same day as ordered. Would recommend to family and friends. Videos were very helpful and appreciated. First time customer who will be a return customer.
Matt - Wylie, TX
04/13/2013
Great experience. You guys had my hitch and wiring here before I was expecting it. Now we can pull our quads this weekend upstate. Thanks.
Patrick - Rocky Point, NY
04/13/2013
Alisha G. was very helpful in finding the trailer tire I needed along with the rest of the process! Fast shipping and great product! Liked it so much Im ordering another one. Wish I ordered two to save on shipping.
Kim - Lanse, MI
04/13/2013
Wow it was so easy. I received the rims and tires right on schedule and they look great! I had checked all the retailers within a two hour drive and nobody could beat your prices. Thanks etrailer
Mike - Fairfield, ID
04/13/2013
Wow.placed my order two hours ago and it already shipped.first I received a confirmation email.then a confirmation email stating my order was in the warehouse I really liked that.then in less than two hours my order had shipped and this was on a Saturday.amazing so far so good.
Dan - Friendship, WI
04/13/2013
My experience with etrailer was exceptional. When I started to install the nerf bars one of the bolts broke at the weld. I contacted etrailer and they contacted the supplier who shipped out a new bolt plate. I received it the next day and completed the installation. Etrailer did a wonderful job getting the part shipped to me so quickley.
Wayne - Stuart, FL
04/13/2013
It was a very good experience. Lexis did a great job and knew just what was needed . I will order again when needed. Thanks
Roger - Deming, NM
04/13/2013
Great products, great shipping, showed up a full 2 days ahead of schedule.... Will continue to buy at etrailer.com, im a happy camper!!!
Kent - Montrose, CO
04/13/2013
I recommend e trailers to anyone. Quick delivery , and a very easy installation. Love the OEM pigtails. Easy plug and play.
Rusty - Vinemont, AL
04/13/2013
I like the selections I had. The prices were great. I will be shopping here when I need more products for my truck
George - Amarillo, TX
04/13/2013
Always quick to answer questions. Shipping is always quick and accurate. Products are top notch. Etrailer is the ONLY place to shop for towing equipment and accessories. Thanks!!
Cherie - Elkhorn, WI
04/13/2013
HOLY CRAP!!!! Your site is so easy to navigate and find just what I needed. It was so easy and for such a small part. Whenever I need trailer parts in the future I know exactly when to find them. Shipping was over the top fast, my ice cream didnt even melt before my parts were at the front door. Thanks guys, keep up the great work.
Roger - Cincinnati, OH
04/13/2013
Had a great experience. I ordered some tough to find replacement hardware for a Thule bike rack and etrailer had everything I needed. I appreciate that I was able to just order each piece of hardware that I needed at a good price without having to buy some kind of hardware kit. I received my order less than 5 days after ordering. Will definitely use the site again.
Tom - Baltimore, MD
04/12/2013
Great service, large selection, good prices plus excellent customer service.
Gerry - Dickson City, PA
04/12/2013
Your site is incredible. I searched for a hitch and all the photos of the hitches and the way they would look on the vehicle were so helpful. The tutorial video on how to install the hitch has saved me so much money and help build my confidence. My kids think I can do anything. The prices are very competitive and the service I received from Nik M CS rep was amazing. Thank you so much!
Darrin - Smithfield, VA
04/12/2013
The guideposts came last night and I installed them in less than 1/2 hour. Came as advertised. They were undamaged in original packaging. Delivered on the estimated date of delivery. Great job!
George - Corpus Christi, TX
04/12/2013
That was easy and fast and reasonably priced with shipping cost below most others. I havent received the product yet, but my experience so far is top drawer. I will certainly check etrailer.com for any of my future trailer/towing needs as I have five different trailers, for my for my farm and personal needs, that I am using and maintaining. Thanks etrailer and Nathan S.. Fritz
Fritz - St. Helena, CA
04/12/2013
Awesome customer service. Awesome products. Hitch fit my car perfectly and was extremely simple to install. Very straight forward. Looks great on my car.
Jacob - Walker, LA
04/12/2013
well done in a timely manner
Dennis - Los Osos, CA
04/12/2013
Information provided on a inquiry resulted in placing an order with e-trailer. Having the question answered helped me find the replacements parts I needed. Other suppliers should pay attention to your ability to assist customers quickly. Thank you
Paul - No Dighton, MA
04/12/2013
eTrailer has great products at a great price. Shipping and notifications are excellent. Its been a great experience!
Shaun - Robbinsville, NJ
04/12/2013
a great site, easy to find what I wanted
John - Kanata, ON
04/12/2013
great service and arrived within a couple of days.
Rich - East Northport, NY
04/12/2013
Top Notch Service from this Dealer. Ordered the Swagman XC - 2 Bike Rack Platform Style Bike Carrier, expecting at least a week for the Shipment for arrive. Two Days and it was on my Doorstep !
Douglas - Michigan City, IN
04/12/2013
The product looks great and was very easy to install. I am very happy with my overall experience with etrailer.
Ronald - Ogden, UT
04/12/2013
Tire arrived as pictured and described on website. They upgraded my shipping..no charge and I received a couple days after ordering. Cust. Serv. was excellent. Thanks guys..I will order again.
Kevin - Huber Heights, OH
04/12/2013
Easy Installation and works as described.
Benjamin - Sweet Home, OR
04/12/2013
This was the best EVER!!!! Quality customer service and speedy delivery!!! Will definitely order from here again! Totally satisfied!
Lindsay - Rogers, AR
04/12/2013
I ordered I received info on my shipping right away. I knew what was going on until my item arrived good job
Robert - Ft Johnson, NY
04/12/2013
everything arrived on time ,all there great shape could not ask for more
Thomas - Sandy, OR
04/12/2013
The most helpful and polite sales person Ive meet. Your website will be the first I visit. Thank you Jan.
Walter - Hubert, NC
04/11/2013
Fantastic. Everything arrived ahead of schedule, all parts included, and well packaged. Customer service was great. When the time comes to do my other trailer brakes, I will be contacting you.
Dennis - Cedar, MN
04/11/2013
eTrailers has been simple and helpful on both orders I have made. The communications received throughout my orders has been great. Quick turnaround from the time of my orders to the deliveries arriving.
Dennis - Pitman, NJ
04/11/2013
Good price
Jesus - Fayetteville, NC
04/11/2013
Fast and accurate! Also the installation videos helped out a lot.
Matthew - Wilmington, NC
04/11/2013
Easy to deal with. Great shipping. Totaly fine
Edwin - Yellowknife, NT
04/11/2013
The hitch came in 2 days. Very nice product. I had it on my car in 45 minutes. Very happy !!!
Roddy - Leslie, MI
04/11/2013
Im from Saudi, this is my first time to buy online. I bought 2007 Chevrolet Suburban imported from USA with no Transmission cooler. Transmission coolers are popular in Saudi because of the hot climate. Things look encouraging. Thank you.....
Ali - New Castle, DE
04/11/2013
Reliable and great customer service.
Rodrigo - Freeport, NY
04/11/2013
Your hitch, wiring harness and instructions were great. We received the hitch yesterday and installed it today. I ran the black wire from the front to back first. Only had one set of ramps, so elevated the front of the van first and ran the wire as far as I could, then turned the van around and backed it up on the ramps. I made the battery connection and just left the fuse out till we completed bolting on the hitch. Our 2013 Caravan had a resonator on the tailpipe which made accessing the bolts on the passenger side fairly difficult. I also ran the 4 wire flat cable thru the stow&go area, thereby it will not be exposed to the elements. Hitch looks great & the lights worked to my tester. Thanks for saving us $350+ under dealer quote!!!
Ronald - Greenleaf, WI
04/11/2013
Delivery was fast and all items were as shown. I will order from them again. The installation video was very nice to see online. When ordering mirrors, order 2 they dont come in pairs, as I found out when the package arrived.
Mark - Battle Creek, MI
04/11/2013
Excellent buying experience. Product shipped the day after I placed the order and was delivered in great shape heavy boxes on the date predicted. Received e-mail notifications of purchase and shipping, including delivery date. Thank-you etrailer!
Rickie - West Jordan, UT
04/11/2013
Parts were received quickly. Quality is great and the price is better than any local stores. Will continue to use e-trailer for my trailer and towing parts.
John - Richmond, OH
04/11/2013
Great communication, fast shipping, online instructionsdidnt need, but added a degree of confidence, easy installation.
Mel - Shelby, NC
04/11/2013
Great i got my parts quick ordering was easy and the order was all correct. Thank you
Imon - Markleville, IN
04/10/2013
Wow finally a company with quick response time to get your order out. This was must first time but not my last. I had to call and cancel one part and it was like the best conversation i had with a customer svc rep or but more important they actually knew what to do. I hope i never need parts again but you know RVs. At least i wont cring to call E-trailer. Thanks Guys Dudley Ewald 2007 gulfstream Prairie Schooner
Dudley - Cartersville, GA
04/10/2013
Jason was very helpful on the phone when I was placing my order. The product arrived very quickly.
Darrell - Franktown, CO
04/10/2013
I couldnt be happier with E-Trailers ordering process and the ease of finding the right products fast! Thank you for the prompt order confirmation and the speed of shipping.
Dave - Ankeny, IA
04/10/2013
Great customer service!!!!! I felt like they went the extra mile to accommodate my needs.
Mike - Murray, KY
04/10/2013
Pat was A 1 would buy from you again
Alan - Wales, ME
04/10/2013
First time buying from you folks and I am glad I did. Bulldog 3500 Electric tongue jack took less than 20 minutes to hook up, works awesome!! Replaced all trailer lights with LEDs all worked and looks Awesome.. Already planning my next purchase!! Thank You etrailer....
Edward - Vancouver, WA
04/10/2013
Etrailer had the most updated website, communication was great after the purchase, shipping was timely and I will do business with you again.
Jeffrey - Chaska, MN
04/10/2013
Fast, easy, lots of information on products.
Edmund -
04/09/2013
This will be the ONLY place I go for anything I need for my trailer. Fast shipping, great prices, and a great ion of items. What really sold me was the product videos. Its nice to be able to see what you are buying in action, so you can be sure that the item you are getting is the item you actually need. Pictures arent always enough. Although I never actually spoke with customer service, there was certainly no lack of email updates on the status of my order. No wondering when its gonna ship, etc. Great store. I will be ordering again.
Ryan - Ashton, IL
04/09/2013
I am absolutely satisfied w/my order and the etrailer lived up to the GREAT reviews I read. NO COMPLAINTS at all and I plan on using them in the future whenever possible. Quick service and great products!
Charles - Cookeville, TN
04/09/2013
You folks do a great job in communicating with me.
Hillel - Roslyn, NY
04/09/2013
Had what I needed, good price, good instructions, easy to order, only thing negative is poor tracking of shipment. I dont have a clue where it is between here and Wentzville.
Larry - Asheville, NC
04/09/2013
very fast delivery..upgraded me for free..awesome site!
Mark - Arlington, OH
04/09/2013
This is a good place to shop for parts needed for towing.
Debbie - Weston, WV
04/09/2013
So far so good order shipped quickly, proactive customer service. All is well will add more when the part arrives!
Michelle - Morrisburg, ON
04/09/2013
Very fast
Michel - Champlain, NY
04/09/2013
You have the most informative and easy to navigate web site...thats why I ordered from you. Web design pays!
Roger - Bloomington, IN
04/09/2013
I was having trouble submitting my on-line order. I then called e-trailer customer service, Mark , who handled my inquiry was very professional, and knowledgeable took my order over the phone and preceded to follow through with emails of my order confirmation. I had a very good experience with e-trailer.
Fred - Warren, MI
04/09/2013
Fast friendly service. Will buy from again.
Jason - Commerce Twnsp, MI
04/09/2013
great
Leona M - Golden Valley, AZ
04/09/2013
Very friendly and real helpful. I could not finw what I needed and sure enough you filled the bill. Very fast. Thanks I will keep this place marked as favorites.
Paul - Wiley Ford, WV
04/09/2013
John took the time to e-mail me to say shipment would be delayed. He didnt have to do this and he also pointed out that another product was available that woul work. Very appreciative since my order is now on its way instead of next week.
Douglas -
04/09/2013
Grate job by all
Albert - Springhill, FL
04/09/2013
The website was easy to use and informative...but the customer service was what would bring me back to etrailer.com.
Jason - Saint Augustine, FL
04/09/2013
Nice product. Fit perfectly under my Tundra.
Dennis - Huntsville, AL
04/09/2013
Etrailer.com is the BEST company if you are looking for any type of trailer, carrier, or adapters for your car. I live in Hawai?i and was expecting my bike rack to take forever, since I paid opted for the cheapest shipping still not so cheap, but I?m used to it since we are so far, but to my surprise it was here within a week! The box broke during shipping and one of the aesthetic parts ended up being cracked. However, I emailed etrailer.com and they were quick to send out a replacement part. Service was quick and associates were friendly. I researched many racks on this site. Because of etrailer being so thorough with videos and chats it took me a while but it was worth it. I am VERY Satisfied with my Softride Element Tow Hitch Bike rack. I reccomend and have already done so etrailer.com to anyone who asks about my bike rack or anybody that is looking to buy any type of trailer or carrier for their car. I will definitely use them again!
Laulea - Lawai, HI
04/09/2013
They know their products and R very easy to deal With great job
George - Plaistow, NH
04/09/2013
This is the 2nd time that I have purchased a receiver hitch from etrailer. Both times they ship immediately and communicate well. Since they guarantee the lowest price, why buy anywhere else?
Terry - Sandston, VA
04/08/2013
Easy website to navigate and find what you need. Great follow up on providing order status and expediting my shipment
Michael - Manassas, VA
04/08/2013
Ordered the Tekonsha Prodidgy P-3 brake controller. Order was very seamless, product shipped quickly. Would definitely recommend e-trailer.com to friends.
Kevin - Ashland, NE
04/08/2013
I put the product together and I didnt have any issues. I am satisfied with the product.
Wayne - Mountain, ID
04/08/2013
Truely a great experience. Fast shipping, good commnication, simple tracking and all products as expected.
Frank - Blue Bell, PA
04/08/2013
easy shiopping fast service
Jon - Roseau, MN
04/08/2013
The ordering was easy and I immediately got an email saying they received my order and how to track it. I received my hitch within 1 week. Excellent service!!
Toni - Columbus, NC
04/08/2013
Item was exactly as pictured, fit as expected shipping was fast although I missed having tracking information with US postal shipping.
Don - Yorba Linda, CA
04/08/2013
These guys and gals are the best. I have ordered several times from them, they know what they are talking about and have always been very helpful. My wife Linda and I will only use E trailer for all of towing needs. Butch Elzey
Butch - Milford, DE
04/08/2013
I installed the hitch and trailer wiring harness on my 2011 Porsche Cayenne over the weekend. The directions and video for the VW Toureg were very helpful but there are some body panel removal differences between the two vehicles that makes some of the disassembly different then whatt is in the video...the wiring harness was very easy to instal per the directions. The only thing I am disappointed in is the weld of the 2 sguare receiver tube that you can see from behind the vehicle...it was not welded in sguare so it looks a little crooked when you view from behind the vehicle...needless to say I installed on a very expensive vehicle and this is a disappointment and annoyance as I wanted it too look as good as possible.
Mike - Moumee, OH
04/08/2013
Very friendly and knowlegeable people to deal with. Just placed my 1st order and is scheduled to ship the same day with the delivery in 2 days from today. Also, they are honoring their 110 price match on my purchase. So far Im very impressed and will be placing an additional $3-400. in orders to complete my electric / hydraulic trailer brake conversion from surge brakes project.
David - Brookfield, WI
04/08/2013
Great service! Good assortment of product with a good assortment Of price points!
Lynn - Mansfield, MA
04/08/2013
This was my first time ordering a part for my car I found Pat S in customer service very nice and explain other parts to compare .I told her I would consider e trailer for a part in the future. Thank you
Wendy - East Wareham, MA
04/08/2013
Great service- total satisfaction!
Rick - Niagara Falls, ON
04/08/2013
Fast shipping that was inexpensive the trailer connector fit perfect and was inexpensive highly satisfied went back to oreder more stuff. Buy your trailer parts and accesories here.
Arthur - Brooklyn Park, MD
04/08/2013
Second time Ive placed an order and had no problems
Steve - Sioux Falls, SD
04/08/2013
These are great people to do business with. Items exactly as advertised, rapid responses, quick shipping, and hold on to your hat folks realisticly priced shipping. What else can you ask for? Ill definatly be a repeat customer.
Timothy M. - Tullahoma, TN
04/08/2013
Extremely helpful staff when I ordered. Thourough, professional,and friendly. Even provided her name if I needed to know who took my order. Will certainly order from etrailer again in the future and recommend to friends.
Michael - Springfield, IL
04/08/2013
I could not be more pleased with the ordering process. All questions where answered quickly and within one hour I received confirmation that my order was shipped. Wow!!!
Daniel - Freedom, PA
04/08/2013
Everything went well with this experience.. Good communication, very fast shipping and everything fit like factory parts.. Thanks
Michael - Lenoir, NC
04/07/2013
Not only did I find the cheapest deals on this site, the process of shipping and tracking the progress was perfect. I can guarantee this is the sight I will come back to for future needs. Already saved in my Favorites tab!
Nicholas - Debary, FL
04/07/2013
fast deliver to Canada good video on how to install would buy from them again 5 star service
Darrell - Acton, ON
04/07/2013
Thank you for the hitch I bought for my 1994 Camaro .I was worried how it would look on a sports car. Turned out GREAT. Installation went very well by following directions,The factory dual exhaust was no problem at all. Thanks again.JG
Judy - Spokane, WA
04/07/2013
I have been nothing but super satisfied with this company. They have online videos, live help who know their stuff. Free shipping over $150. I needed something right away and Lexus got it to me when I needed it. TRY THEM
Beverly - Jamestown, TN
04/07/2013
Fast delivery and installation went off without a hitch. Video was very helpful for folks like me.
David - Cortlandt Manor, NY
04/07/2013
Very good service, I received everything that I ordered in a timely manner. I would recommend this company to a friend!
Martin - Greenwood, IN
04/07/2013
I cant believe my order shipped same day on a Sunday! You guys rock!
Henry - Keene, NH
04/07/2013
I got it done, took about 4 hours start to finish, had to view the video twice thank you for the video. Not enough detail in the written instructions to fully understand. Had a tough time with the pull wire and the spacer and bolt more detailed instructions would be good with that part, then the spacer taped to side of the hitch was too thick, could not get the bolts on the other side near muffler, had to remove spacer and use one 1/2 as thick. Its all installed properly now. Mainly Id request better drawings with more zoom in of the details of that passenger side work
Wes - Madison, WI
04/07/2013
GREAT Customer service and follow-up. I will definitely use this company again AND recommend it to others.
Carolyn - Oakland, TN
04/07/2013
Quick, easy, very complete inventory. The web site was all that and with the easy check out and delivery, it was even more. I didnt need my stuff in a hurry, so I took advantage of the low cost shipping. But Im sure that if I needed it in a hurry, there would be no issues with getting it to me. Thanks etrailer.com for making this purchase simple.
Jim - Tucson, AZ
04/07/2013
The product was as advertised, very fast / free shipping, and the best customer service. Thank You!
Brandon - Whitehall, MI
04/07/2013
Outstanding, I ordered the tire and rim on a Sunday afternoon and by 7pm that night I received an email telling me my order has shipped already. great service thank you
Theodore - Quakertown, PA
04/07/2013
Very Knowledgeable Staff. Web site videos were helpful in selecting what items to purchase
Bryan - Washington, NC
04/06/2013
I was totally pleased with my experience with etrailer.com. Let me just say, my wife and I order different things online, most experiences have been tedious at best if there was a problem. In this case, it was my fault and Calvin handled the problem and was great.
Jeffrey - Plano, TX
04/06/2013
Etrailer is a top rated company by me for ease of ordering and fast shipping. Every item I have purchased has been good quality.
Donald - Somerset, OH
04/06/2013
You done a good job. shipped 4/3/13 recived 4/5/13 good work instaled in about 1/2 hour THANKS Works good
Charlie - Broxton, GA
04/06/2013
Wayne was the most helpful associat I could have hopped for. He knew exactly what I needed & asked the right questions so we could get hime the information to be certain we had the right parts. Thank you so much Wayne. Cant wait for the brakes to get here so our mechanic Ro can get them on our 5th wheel & we no longerr have to be concerned about braking on downgrades.
Elizabeth - Willits, CA
04/06/2013
Just received my Swift Hitch back up camera. I LOVE IT!!!! It is so easy to use. Instead of having to get out of the truck a half a dozen times to see how far left or right or back or whatever.....I merely look at the monitor and adjust myself without ever getting out of the truck! Such a time saver and I dont have to bother anyone else to hook up and GO!!!
Nancy - North Port, FL
04/06/2013
I am very impressed with the promptness of this company. This was my very first time ordering something from this company and the item I purchased wasnt pricy but etrailer made me feel as if my order was very important. I immediatly recieved e-mails letting me know the status of my order and tracking information. I give them an A+ on customer service. I recommend them highly.
Kristine - Amanda, OH
04/06/2013
So far my experience has been great.I dont think I have ever had such fast service,or been so kept up to date on whats happening with my order.Thanks etrailer has great service
Pam - Sterling, IL
04/06/2013
Excellent all the way.
Thom - Wenatchee, WA
04/06/2013
Great product line, great prices, great service, free shipping, nice people. They got it all.
John S - Clear Lake, IA
04/06/2013
Website was easy to use and understand, all kinds of useful, helpful info to make sure you got what you needed. Follow up from customer service was fantastic.
John - Bayshore, NY
04/05/2013
Ordering is easy and shipment is fast! Customer service has been exceptional!! Special thanks to Amanda R. for all your assistance.
Lauren - Fairless Hills, PA
04/05/2013
Very pleased with the level of customer service Mike S. and the timelyness of the order being shipped.
David - Madison, AL
04/05/2013
It is always a pleasure to shop with E-Trailer. Service is great and the employee contact is wonderful. No need to look any further when shopping for anything trailer!
Ronald - Demorest, GA
04/05/2013
Really appreciated the professionalism from the salesman Calvin W. and the prompt delivery. The product appears to be exceptional - just as advertised. Havent done the installation yet will send an update about that but wanted to thank you again for making this a pleasurable experience. So happy to find quality made in the USA!!!! Have already told numerous people about this site.
E Jim - Mitchell, NE
04/05/2013
Product received as ordered. Shipped faster than I anticipated.
Manuel - Warwick, RI
04/05/2013
Very easy transaction. received hitch within 4 days, professionally packed...great videos on installation.. would do business with etrailer again.
Ray - Cottage Grove, WI
04/05/2013
My order was received and shipped quicker than I anticipated which made me very happy. I was glad to received confirmation of it being shipped so that I can track the order. I am very pleased and I will return for any other additional items that I may need.
Antoinette - Hamilton, OH
04/05/2013
What a great experience. Everything arrived in good time and order.
Michael - Cottonwood, AZ
04/05/2013
Awesome! Having a busy week,needed hitch and bike rack, ASAP. We all know how crazy family vacations can be. Great ion,and price,everything in stock,shipped same day. Telephone service just fabulous. Thanks Very Much! Will send photos soon of install. Thanks again!
Frank - Quicny, MA
04/05/2013
WOW AND WOW!!! Ordered in the evening, had to call in the next morning and change the order, and they still arrived the day after that. All items in stock, best price anywhere, delivered almost instantly, and the product exceeds my expectations....it doesnt get any better than that!!. Thank you for a great experience.
Brian - Raytown, MO
04/05/2013
Item RP50064-58 base and rail quick install kit worked perfect on my 2009 Silverado 1500. Definitely will shop etrailer.com again.
Carl - Grant City, MO
04/05/2013
Always fast to respond to questions and verify orders. They are fast anyway but they treat repeat customers with higher level service by shipping your items to you faster.
Jason - Salt Lake City, UT
04/05/2013
Good item fast chiping good price the best comunication ever tanks you.
Josem - East Haven, CT
04/05/2013
Great online purchasing experience.
David - Supply, NC
04/05/2013
Everything looked good and arrived on time. The only thing was the brake drums wore 4x4 holes in the packaging, not a big deal but could have lost other parts though the hole.
Ryan - Poulsbo, WA
04/05/2013
Shopping at etrailer.com is easy, just answer the questions you are presented with i.e. year, make, model, etc then choose from usually a variety of choices. Quality has always been high and I have aways been impressed with their quick delivery.
Gary - San Mateo, CA
04/04/2013
I love the product it is really nice an fast shipping...great people..
Will - Boydton, VA
04/04/2013
Your sales people were very helpful and courteous !! Thanks !!!!
Pat - Summersville, WV
04/04/2013
Quick response and they keep you informed about your order.
Rick - Wsahington, PA
04/04/2013
So far I have been really happy with the low prices and quality of service and the products provide via etrailers. The videos on installation or demo is an invaluable asset to making a decision to shop here.
Marcelo - Herndon, VA
04/04/2013
I think trailer.com is an excellent company. I have purchased their equipment on a number of occasions and their products are superior in quality and are easy to install. Customer service is awesome too! I would recommend trailer.com to all of my friends.
Ernest - Paradis, LA
04/04/2013
We absolutely love the Denali license plate we ordered from e-trailer!! It looks great on our truck!! The quality is outstanding!! The service we received from e-trailer was amazing! Would definitely purchase from them again and will recommend them to others as well.
Wendy - Wildwood, MO
04/04/2013
Louis T was customer service agent. He was great, providing helpful advise and insight, The item purchase arrived in two business day, no problems with product. Package included easy to follow assembly/install directions. Overall expereince was very positive, not to mention best price and free shipping.
Don - Alexandria, KY
04/04/2013
Ive bought many trailer hitches and accessories from etrailer.com. They are the best! Great website that is very easy to navigate.
George - Macomb, MI
04/04/2013
I believe that I as a consumer I should get exceptional customer service from a person that is knowledge, polite and understands what product I need. That is excactly what I received on the 2 orders from Alicia G and Lexus G from etrailer. These 2 ladies were helpful and ensured I ordered what I needed and took the time to care about what I needed for my trailer. Thank you ladies and I will make sure I ask for one of you when I need another product from your company. Please commend these 2 ladies. Your boss should issue a Bravo cards to you both!!
Joe - Port Orchard, WA
04/04/2013
I am satisfied with the ease of completing my order and the speed in which my order was shipped.
Todd - Alto, MI
04/04/2013
Nicole is excellent. Took the time to make sure i had the right product. Fast service, received in 2 days.
Alfred - Indian Land, SC
04/04/2013
I purchased the Curt 111333 package and it arrived today. I decided to install it immediately and it was so easy. I have a 2013 Chrysler 200 Limited and although the instructions say to the exhaust system it was not necessary. I measured the width of the hitch and the clearance under the car and it appeared it would fit without lowering the exhaust system. You just need to tilt the hitch a little when lifting it into place and save yourself the effort of dropping exhaust pipes. Installation took about a half hour. I backed the car into the garage onto a couple of short 2x6 pieces of wood just to have a couple more inches of clearance under rear of the car. This was perhaps the easiest install for a product of this type. There is about 1/4 clearance between the hitch and the rear facia. It is nice clean fit under the car. I am very happy with the product and with the ease of installation. Thanks, nice product.
Richard - Longwood, FL
04/04/2013
Kimberly D was top of the line to deal with! Parts seem to be a bit pricy but delivered on time and great service.
Manuel - Concord, CA
04/04/2013
ETRAILER IS VERY CUSTOMER/USER FRIENDLY. SENT INFORMATION ON SHIPPING AND TRACKING. COMPETITIVE PRICE
Joe - Des Moines, IA
04/04/2013
If you can plug in a lamp or turn a door knob you can install this brake controller with no problem...great product. Top notch service. …
Scott - Bollingbrook, IL
04/04/2013
good as long as my order shows up
Mike - Canova, SD
04/04/2013
Bonjour a tout les acheteur etrailer...juste pour vous dire que je suis un client exxxxtremement satisfait, les prix sont super bons et la livraison tres rapide de plus le produit est de tres bonne qualitée.....merci a ETRAILER..........................
Martin - Coteau Du Lac, QC
04/04/2013
Ordered on Sunday and got it on Thursday. Excellent service considering where I live. Everything was exactly as advertised. Prices were cheaper on everything I ordered compared to local prices and free shipping on my order to boot! Very pleased and will definitely order from e trailer again.
John - Felt, OK
04/04/2013
Fast shipping, excellent customer service, wont hesitate to order again. My hitch was ordered from the factory and the estimate was about ten days. Shipped in 3 days. Excellent service. Thanks Ellen
Ronald - Luther, IA
04/04/2013
I am a return customer, having purchased a hitch and wiring set-up before. I like the model specific search feature. I got free shipping, which is always something that I look for. I had questions about the tow bracket that I purchased, which took about 3 or 4 calls I kept having additional questions, and each time I was told to call again if I had any more questions. I did not feel like I was being treated as anything but a valued customer. I had a good feeling when etrailer showed up in my google search, and have an even better feeling after this purchase.
Scott - South Lake Tahoe, CA
04/04/2013
great
William - Logansport, IN
04/03/2013
Quick & easy
George - Norman, OK
04/03/2013
I think you guys are great. I have shopped with you all more than once and it has always been a pleasure. Everyone is so professional, nice and,courteous. My order has always been right every time . Thanks
Joe - Waldorf, MD
04/03/2013
We have looked everywhere for a lock for the tailgate of our truck, even asking our local body shop. E-Trailer is the only place we found exactly what we were looking for. Shipping was reasonable as well. Thank you for your easy to use, easy to order website.
Jeff - Saint Augusta, MN
04/03/2013
Great product great service great price. Couldnt ask or expect anything more. Also, the review installation video was exceptional level of service.
Robert - Mt. Juliet, TN
04/03/2013
GOOD COMMUNICATION ABOUT ORDER AND SHIPMENT, AND QUICK SHIPMENT OF PARTS.
Larry - Kittanning, PA
04/03/2013
Very helpful. I didnt know what I needed as far as part number. Had to be tracked down by etrailer. Did a great job if item I get is correct. Just ordered. Shipped already. Fastest ever and I order a lot online. Pat personable and very customer service oriented. Pleasure to deal with her. Order experience great. Will see if it all ends that way. Will change review if not.
Richard - McHenry, IL
04/03/2013
I THINK THE SERVICE I GOT OVER THE PHONE WAS OUTSTANDING VERY POLITE AND RESPECFULL AND HELPFULL I WHOULD RECOMEND ETRAILER TO EVERYBODY
Richard - Wurtsboro, NY
04/03/2013
Good price and ship fast too .Fits good too
John - Fort Orange, FL
04/03/2013
The price of the Hitch was great and the shipping speed was just as good. The unit seems to be well crafted and should do the job it is intended for. Install was very easy. If ever I need other items that etrailer carries, I will certainly shop here. Thanks
George - Vandalia, IL
04/03/2013
2nd time Ive ordered a hitch from Etrailer. first was for a Toyota Camry. Top quality and installation was as easy as claimed, 1/2 hour install with no drilling. Great product, great company.
Stephen - Riverdale, UT
04/03/2013
I ordered the Redline trailer fenders for my boat trailer after one of my current ones cracked. I actually called and spoke with Lexus and she was able to answer my questions and place the order. Since I work about 15 miles from their office, I was able to pick the fenders up the next morning. When I got home, I placed the fenders on my current mounting brackets and they were a PERFECT fit. I was very excited that I did not have to remove my current brackets and use the brackets provided I would have had to buy additional hardware-U-Bolts. I will definitely order from etrailer.com again!!! Thank you for answering the customer questions online and providing the correct dimensions in your illustrations!!
Ralph - Jerseyville, MO
04/03/2013
I had a great experance at E Trailer.com. Ellen was just great, I had to change my order She got things changed quick and easy,no problums,Nice company to work with.
Ronald - Middleburgh, NY
04/02/2013
Great Service & Price
Brent - Napoleon, OH
04/02/2013
I have found items easily on the website, and the communication after the transaction are helpful to know when to expect delivery The items I purchase are reasonably priced and of good quality.
Ron - Naples, FL
04/02/2013
So far so good cant say anything bad yet. Hopefully my stuff comes in soon.
Anthony - Plainview, NY
04/02/2013
Quick response after ordering. Received on the 3rd day ater ordering. Installed wiring harness, checked for problems and everything worked perfect.
T.j. - Bellmont, NC
04/02/2013
Wow this is the second item I have purchased from etrailer. I am very happy with the roof rack and my tow package I recently purchased also. You cant go wrong with etrailer !!! They rock !!!!!
Pamela - Wrightwood, CA
04/02/2013
I am very happy with the service i recieved from etrailer. I ordered late in the afternoon. I was supprised to see the order shipped that same day. Very good experiance. Thanks to everyone at etrailer.
Michael - Bethalto, IL
04/02/2013
I purchased GMC Sierra Custom Towing Mirrors. They fit perfectly and work great. They were easy to install and they look wonderful. Thank you for your quick, efficient service. I would order from you again. I am 100 satisfied. 04_02_2013
Anne - Kalispell, MT
04/02/2013
Outstandingly responsive service. Very reasonable shipping rates. Great order tracking. Thank you!!
Christina - Roland Heights, CA
04/02/2013
Exactly what I wanted. It saved me over $100 as I would of had to buy a complete pigtail from dealer. dealers price $143 Thanks!
Paul - Birmingham, AL
04/02/2013
UPS delivered Friday afternoon and I spent approximately 1-hour preparing and installing. Thanks for providing everything needed. Especially the wire used for fishing the bolt and rectangular washer into the frame channel. Extremely pleased and a breeze to install with the right tools. Even for a guy thats 65.
Michael - Iron Station, NC
04/01/2013
Rebecca was great at finding what I needed for my vehicle. Very professional and actually cared about finding me the best cost effective solution plus getting it to me on-time. Regards, Rob
Robert - Stanford, CT
04/01/2013
Great communications, fast shipping, the correct parts were sent, and easy to follow instructions and installation. What more could one ask for?
Jerome - Galesburg, IL
04/01/2013
I am so pleased with your company that I would recommend it to anyone. Phone person was very nice and helpful and I am so impressed with how your tracking information is. I wish everyone would do that.
Carol - Niagara Falls, NY
04/01/2013
Etrailer first time i ordered and will be back these people bent over backwards to help me cancel a item i ordered by mistake didnt need and no problem they were able to cancel it. very polite Stefenie was a pleasure to deal with very profinal
Gary - Melbourne, FL
04/01/2013
Great online shopping site, great vidoes on how to projects, and super fast shipping, I will buy from again .
Billy K - Morganton, NC
04/01/2013
fast ship and fast install. this is the second hitch from these guys and have been good so far. this order had a damaged box by the time it showed in florida, and was missing the draw bar. no big deal one call no questions just shipped it with no hassle. would recommend this company to others and I will continue to outfit my vehicles from etrailer. for install straight forward with no hangups, directions said to remove muffler from hanger and this was not needed to complete, I will add pinch nuts after I retighten in a 1000mi or so as to make sure its tight for life. thx etrailer…
Bruce - Apollo Beach, FL
04/01/2013
Very good service from this company. Product is well made and arrived when promised. Will do more business with them!
Dave - Big Bear City, CA
04/01/2013
E trailer is the best source of ANY vehicle related product. The service is exceptional, the tracking is well updated, and the product information are sufficient! Nice work guys! Its your hardwork and dedication that made customer such as me to keep on coming back for more!!
Patrocinio -
04/01/2013
I m a happy camper. You have provided me with what I need. Thanks
Larry - Peshastin, WA
03/31/2013
Website was very easy to use but I was unpleasantly surprised when I ordered my items on Thursday morning that they were not shipped until Friday night. All items at time of purchase were noted to be in stock. Im not quite sure why shipping 3 small items takes 36 hours
John - Fairborn, OH
03/31/2013
Great prices and good products. Not a big fan of my package being shipped US mail, takes a while and there is no tracking. But I am completely satisfied with my purchase.
Brandon - Jackson, MI
03/31/2013
Great product! Fit like a glove, easy to install. The hardest part was getting the factory plastic fasteners out!! Had to drill out the two on the top spacer slider just below grille and modify the parts-simple with parts in the garage. I only had to remove the front 4 of the fasteners on the bottom panel, and just ped it, it just hung there while I installed the hitch receiver. Receiver slid right in on top of the frame and rested there, no support needed!! See photos
William - Piney Flats, TN
03/31/2013
excellant! easy and afffordable. thank you very much.
Leland - Riske Creek, BC
03/31/2013
fast & friendly, thanks
Richard - Dillon, MT
03/31/2013
Hidden Hitch#87626 for 2010 ford escape was a piece of cake to install,fit right in no problems looks great. Wiring harness#118551 was also very simple. The only thing i would suggest is to make the wires for threading the bolts for the hitch through the frame rails a little longer. Lets get the boat in the water!!!! Thanks................
Clinton - West Milford, NJ
03/30/2013
gosh ! its hard to explain terrific customer service in a world that seems void of it. these folks stay with your order every step of the way, you are never in the dark once you order something. if you have a question, well, they give you the personal phone number of the person who filled the order to call and ask. short of them hand delivering and helping you install a product, i cant imagine who you could find that would be better to deal with.
Dennis - Grand Junction, CO
03/30/2013
Great communication and fast shipping with these guys.
Jeff - Hubert, NC
03/30/2013
Thank you for the prompt shipment of the trailer hitch for our car!
Michael - Lanhorne,, PA
03/30/2013
The prices are great. When asking questions they get back to you in a timely manner. Offering free shipping on orders is always a plus. Etrailer will always be my first choice when looking for anything related to my vehicle or trailers.
John - Caledonia, WI
03/30/2013
Speed of order was great .ordered in the PM on 27 was on front porch at 4pm on the 29. In Kentucky
Alfred - Cold Spring, KY
03/30/2013
Quick, personalized service. There was an availability issue with my original choice and a representative contacted me offering another item that would work for me.Thanks.
Mark - Baltimore, MD
03/30/2013
What a wonderful bike rack. Easy instructions, easy instalation. No brainer. Now thats what I call a bike rack, Take it out of the box and slap it on your car. The best part about the rack is the staps locking mechanism and the hub lever with the interlocking teeth. genius.
Stephen - Marrows, VA
03/30/2013
I have been very pleased with the product quality, price, and efficient shipping.
F Michael - Ruston, LA
03/30/2013
Shopping is fine however, my order was shipped 3/27/13 and there is still no update on my shipment? Your tracking is not good at all...
George - Leesburg, FL
03/30/2013
Wow.very impressed by this company! Uhaul claims if they dont have it then it doesnt exist.Im so glad your company had a trailer hitch for my 2000 Chrysler Grand Voyager. Great service and I received it the next day! Only took my husband 10 minutes to install.
Nadina - Venice, FL
03/30/2013
Just assembled the Pro Series Eclipse 4 Bike Hitch Mounted Folding Rack w Frame Mount Cradles for 2 Hitch and this thing is really heavy duty and well built. Assembly was a breeze, with a total of 6 bolts that took no more than 5 minutes to assemble. One the great things is the threaded hitch pin that, upon tightening, eliminates ALL wobble. Most hitch mounted bike racks wobble a lot. This one does not. Really sturdy. I threw my bike up on it and went for a ride over extremely rough terrain and the bike was steady the whole time. Extremely happy with this bike rack. Definitely recommended!
John - Ballwin, MO
03/30/2013
Great service and web site. Fast shipping.
Randy - Carstairs, AB
03/30/2013
Thanks! The racks are superb!
Michael - Lopez Island, WA
03/30/2013
Great service, great products, very fast even for standard delivery, extremely helpful videos on all the products I bought. I couldnt be more satisfied.
James - Lowville, NY
03/30/2013
My item arrived in perfect shape and It showed up on my doorstep A lot sooner than I expected.Good job Ill do business with you guys again
David - Toledo, OH
03/30/2013
I have been very happy with each and everyone of the hitches that I have ordered form etrailer. And I already have told others about etrailer and I do know of one that ordered there........Thanks for such a good product at a good price as well.. Kevin Kirker
Kevin - Warsaw, OH
03/30/2013
This is my Second Purchase from etrailer. As with the first customer service was second to none. The hitch I ordered for my Toyota Avalon Fit perfectly and installation was a breeze. The installation process from start to finish took approximately 35 minutes. Thanks to everyone on the courteous staff for their help!!
Scott - Center Point, TX
03/30/2013
Great service.
Harry - Warner Robins, GA
03/30/2013
I feel the company does fine business. From the time I ordered to the time it arrived, etrailer.com staff sent me shipping updates. Everything arrived in good order.
David - Rutland, VT
03/29/2013
havent tried the product yet but the speed of shipping was excellent. t/y
Rick - Belleville, ON
03/29/2013
Great site, easy to navigate. Good advice and instructions. Very comprehensive inventory. Great prices and free shipping. Hard to beat!!
William - West Grove, PA
03/29/2013
The mirrors that I got for my 1996 Dodge didnt fit good, it moves to much. Yes i would suggest that the produce be adjusted.
Daniel - Rockvale, TN
03/29/2013
This is my second time buying from etrailer.com. Price is right, description is right, shipment is fast, and communication is great.
Charles - Winfield, IL
03/29/2013
The shipping was prompt, installation was a bit harder than I expected, and the cost was very competitive. All-in-all a very good experience
Thomas - Albuquerque, NM
03/29/2013
I received the parts very quickly, and all the parts where in the box. Great job by Etrailer, however, they used UPS which delivered my package to the wrong house. This is only UPS falt and not Etrailer. Great job by Etrailer..
Rodney - Nixa, MO
03/29/2013
great service . also the parts fit perfect .
David G - Spencer, MA
03/29/2013
From the start, the purchase and delivery was so easy, free and fast. I really liked the new shipment tracking method provided using a physical map of product current location with the actual status. The detailed videos to install the hitch helped so very much and made my installation very, very easy. I did have a little trouble with the passengers side muffler being in the way but got it done by the great installation video!! Thanks eTrailer for a tremendous product and the very detailed installation videos!
Walter - Melbourne, FL
03/29/2013
On time and as advertised.
John - Seabrook, TX
03/29/2013
Laura H. was a pleasure to talk to. She was very helpful and made my shopping experience great.
Brian - Grand Portage, MN
03/29/2013
I really like the efficiency my order was processed and shipped. I didnt know what to expect since this was my first experience with etrailer, but Im quite sure it wont be my last one! Thanks everybody!
George - Victoria, BC
03/29/2013
I was very impressed with the service I received from etrailer. They took the time to answer all my questions about the new aluminum trailer wheels and tires I purchased. I researched the cost for hours on the internet and etrailer also had the best price. Delivery was very fast and so was the follow up to make sure I was happy with the merchandise and service. There are few companies Ive done business with who excel at customer service as well as etrailer. I would definitely recommend them. They have the best price and service hands down!
Jerome - Suwanee, GA
03/29/2013
great service
Dennis - Massena, NY
03/28/2013
I would recommend dealing with etrailer.com for any trailering or pull vehicle needs. The product was easy to find, described perfectly, and ready to ship very fast! Definitely happy with them.
Kevin - Fraser Lake, BC
03/28/2013
Great prices ,speedy shipping, great products
C Menzo - Cohocton, NY
03/28/2013
My first experience with etrailer has been exceptional!! Their response was immediate, and they filled and shipped my order faster than I could have imagined. Even used their own initiative and found a faster service for free shipping. Was also pleased with the price. They are definitely recommended and I will check with them first from now on.
Charles - Bunker Hill, IL
03/28/2013
Very easy to order from the website. Great service and follow up for online sales. Better than most phone sales follow up. I will use etrailer again.
Douglas - Phoenix, AZ
03/28/2013
I swear this product can be installed by a 5 year old, extremely easy. Plug and play, and great video online and picture instructions. I have had 3 wiring kits from U-Haul and they failed every time. A great product. Great jobs guys.
Manny - Old Bridge, NJ
03/28/2013
dropped shipped part directly and arrived rather quickly. Good customer service and communication. Thanks
Jarod - Kingman, AZ
03/28/2013
Ive used e-trailer for all my trailering needs. Ive always been impressed with their customer service. Today they outdid themselves. I received a defective wiring harness. They are sending me an expedited replacement because Im a repeat customer. I appreciate their loyalty to their customers and that is why their customers are loyal to them. Highly recommended!
Byron - Nashville, IL
03/28/2013
my experience with etrailer was more than satisfactory. They had exactly what I was looking for and shipped out within one day. Even though I opted for the least expensive shipping method, I had my order in less than one week. No negatives to report. Experience was GREAT. Thank you guys.
Charles - Jersey, GA
03/28/2013
Fast shipping, great customer service, and great pricing! Would highly recommend to others. I will be coming back here for more trailer needs again.
Brian - Tolono, IL
03/28/2013
Great place to shop. I have purchased many items from e-trailer and always had a very good experience. I have and will continue to recommend e-trailer to friends. keep up the good work, you are doing great
Hans - Lodi, CA
03/28/2013
Site was easy to use and was very pleased with the service and status updates on my order throughout the process. Great site!!!
Charles - Ada, MI
03/27/2013
very prompt and everything was great
Tom - Cedar Hill, MO
03/27/2013
The Husky Gooseneck hitch arrived on Tuesday as planned. It was promptly unwrapped and installed with a perfect fit to my existing 5th wheel rails. Appears to be very well-built and heavy duty, surpassing expectations. Will be used in very near future to haul tons of baled hay for our horses. Very pleased with quality of product and service of e-trailer !
Virgil - Yreka, CA
03/27/2013
Good price, reasonable shipping, shipped promptly with plenty of e-mail follow-up on the order. Cant get much better than that.
Alfred - Foley, AL
03/27/2013
I thought the service was very good he was very helpful and processed everything in a timely manner thank you for system me in my purchase
Steven - Temple, TX
03/27/2013
Place the order yesterday morning. Received confirmation that my order was shipped the same afternoon and will be receiving within 5 days.
Edward - Redondo Beach, CA
03/27/2013
etrailer has everything you could possibly want for your trailer. I have placed several orders with you and the items have always been in stock and arrive in a couple of days. Shipping is super cheap also.
Gary - Spring, TX
03/27/2013
You folks have been great! Initially, my particular tube cover was back-ordered for awhile, but that was fine. I was shocked that the white stripes were falling out of the flag, but yall replaced it quickly. Hopefully, the replacement will be of the new an improved variety. Each of the people Ive talked with were very polite and helpful. Thank you again for all your help, Terry
Terry - Dubuque, IA
03/27/2013
Mark was very helpful is assuring that I was getting the correct hitch and electrical unit for my new 2013 car . Was shipped out the next day. Just had it installed by a mechanic in a little over an hour. Looks great, but will have to test later.
Jay - Hot Springs, VA
03/27/2013
The staff were very helpful and the service was great.
Daryl - Austin, MN
03/27/2013
Great costumer service!
Robert - Waverly, GA
03/27/2013
Thanks Wayne H.!!! Your companys web site was the best and easiest to use out of the several that I visited today trying to find a trailer wiring harness for my 96 Civic. I called my order in just to make sure that nothing went wrong as I have plans to have the hitch put on the car on Thursday and will pick up the trailer and head south to Florida on Sunday. Even though we had some technical issues and delays in getting the order processed, you were as professional, courteous and thorough as any CSR Ive ever dealt with on the phone. I really appreciate your effort and the follow-up call and the email letting me know that the order has been shipped already. That speaks volumes about not only you, but your company also. I dont expect to need any other items in this category in the future, but I wouldnt hesitate to urge anyone who needs similar accessories to skip the search and head directly to etrailer.com. Keep up the great work, and thanks again!
Chip - Roaring Spring, PA
03/27/2013
The product was exactly what I ordered. The shipping was extremely slow. It took nearly twice as long to ship, and Im only one state away! Improve the shipping speed please.
Michael - Garfield, AR
03/27/2013
This was my first time using etrailer.com. I could not be happier with your service and follow-up. . Prompt, competent, efficient & professional are just a few words that describe your company. It is refreshing to know a company with your values and mindset still exist. I will definitely recommend you to friends and relatives. Thanks again for a satifactory internet shopping experience.
Nick - Riverside, CA
03/27/2013
I haven`t had an ordering experience this well organized, since I don`t know when, Thanks for all of the info., and ordering advice. Very good experence. Appreciate the personal touch. Thanks, Bill
William E - Oskaloosa, IA
03/27/2013
I found exactly what I needed. The web site was easy to navigate, check-out was easy, the prices were quite fair and standard shipping was fast. — What more can you ask for?
Gary - Verona, WI
03/27/2013
This was a very good experience of ordering a cargo bag. The man Mark l was very good at taking the order ,the price was good and received the cargo bag in less than 24hrs. What more could you ask for.. If I need anything else you carry will not hesitate to order from you.
Richard - Chicago, IL
03/27/2013
After some of the rave reviews I was a bit disappointed in delivery time. It will have taken two weeks to receive my order. Not that I could have done anything with it with snow still on the boat tarp. I guess that a one week turnaround is the exception not the norm. The website is clear to use and everything has pictures, and is well organized. There are videos of many products. Really cannot get much better,
Mark - Beverly, MA
03/27/2013
I have been doing business with etrailer for 6+ years and never not even once have they every let me down. This company is a class act and there employees are the best.
William - Farmington, AR
03/27/2013
Excellent service pending delivery as anticipated.
G Tom - Dallas, TX
03/27/2013
I ordered my first product from eTrailer a month ago. Since then Ive already made two more purchases. Excellent service. Shipping is really fast and fairly priced. Products are described accurately and priced to make them a good value. I would highly recommend eTrailer to any and all of my friends. Youve won a return customer in me. Thank you so very much!
Richard - Windsor Heights, IA
03/27/2013
I ordered Brophy steps and hand rail from etrailer and received my order faster than expected. They saw that my order was being delayed and they stepped in and expedited and got the order to me fast, and in time for a camping trip. I received e-mail updates on my order as it was being processed. It only took minutes to install the steps and handrail on my camper. They are well made and very sturdy, I was afraid they would be flimsy and unstable, but I am very pleased with the product and my ordering experience with etrailer as usual. Thanks. I will be recommending this product to my camping friends for sure.
Lynn - Yulee, FL
03/27/2013
Outstanding service
Thomas - Baton Rouge, LA
03/27/2013
GREAT service from Laura. Very pleasant. Manually checked out quantity in stock when stocks numbers didnt jive. Fast shipping, too. Give Laura a raise. She took a sensitive, possibly confusing situation and tuned it into a positive sales experience for me.
William - Pleasant Valley, NY
03/26/2013
I am very satisfied with etrailer.com. My order was shipped to me within a couple of days and it was the cheapest I could find around. I will be ordering from you again.
Bill - Rising Sun, IN
03/26/2013
Having one souce to go to for my trailer and towing needs. Great customer service.
Ted - Cambridge, WI
03/26/2013
super nice, super efficient. last 2 orders standard shipping that arrived in half the time they promised.
Andrew - Swansboro, NC
03/26/2013
My experience was very good. Found exactly what I was looking for. The write up and video were execellent. My order was shipped out the same day. etrailer had the best price also.
Todd - Ewing, NJ
03/26/2013
GREAT SITE BUT... YOU DO NOT HAVE THE PLATE 6386 FOR THE DL400 PART # 24017 TO MOUNT MY WINCH, THAT I NEED ALSO WHEN I WENT TO DUTTON LAINSON I FIND A BLACK WORM GEAR WINCH 2000# FOR WINCH STRAP AND HEX DRIVE, THAT IS EXACTLY WHAT I NEEDED ORIGINALLY, AND THAT I WILL END BUYING ANIWAY, THANKS
Eduardo - Harlingen, TX
03/26/2013
Order was filled and shipped SAME DAY!!! and on top of that, they upgraded my shipping method for FREE!!! How awesome is that!!! Thanks!
Mike - Memphis, TN
03/26/2013
First time tow bar customer. Buying a tow bar to tow a Tahoe behind a motorhome can be confusing. Everyone sells tow bars, but there is a lot more that you need for a complete and safe operation. Nik @ etrailer was very helpful in getting me all the right parts etc. for my installation. Thanks Nik
Thomas - Dillon, SC
03/26/2013
Delighted! Item was exactly as described. Towbar fitted perfectly, took 30 minutes as described and looks great on the vehicle. Recommended!
Andrew - Mountain View, CA
03/26/2013
Awesome customer service. I needed to add an item to my order and Regina S took promptly took care of it on the phone.
David - Harvey, LA
03/26/2013
My complements to Nicole. She was professional and very knowledgeable of her products when I placed the order.
Carl - Carson City, NV
03/26/2013
The company has a great product ion. It is easy to place an order and their Customer Service department is outstanding. They emailed me to let me know that they were out-of-stock and being re-stocked in a week. However, they gave me the option of having it shipped directly from the manufacturer. I elected to do so and they promised to monitor my order. Just a class act all the way.
Samuel - Collegeville, PA
03/26/2013
So far, the ordering and shipping process is very good. I will use you again as the need aris
Bob - Granite Bay, CA
03/26/2013
Excellent Customer Service. etrailer took care of us very well on a small order, for sure they get our next big order!!!
George - Colorado Springs, CO
03/26/2013
It was so easy and simple to do! After watching the installation video online my 16 year old son and I installed it in about an hour. Only thing I should probably mention is that if you drive lots of dirt roads like we do you will need to do some clean up on your undercarriage and the bolt holes before you begin.
Lee - Bennett, CO
03/26/2013
Everything was great!
Jim - St Charles, MO
03/26/2013
Notnreceived the hitch yet, but the web experience is excellent. Easy to to find the correct hitch on the site. Easy to order. The follow up email notifications regarding the order and shipping are timely. No hesitation to recommend thus far.
Michael - Sacramento, CA
03/26/2013
So far I am very pleased with the service and the communication from etrailer. I am anticipating quick delivery of my order. I will be keeping them on my list for future needs.
Robert - Craig, CO
03/26/2013
The sevice i recived from your company was great and helpful im sure ill get the same resulits from the product thank again
Richard - Missoula, MT
03/26/2013
Great people to deal with. I made a mistake and ordered five of one item instead of one as I needed. I called and they bent over backwards to stop the order from going through automatically and then when it was stopped they reorder just one for me. Thanks for the great service.
Arthur - Ft. Worth, TX
03/25/2013
I think your company is very good .Prompt , Organized, Courteous.Unlike competition I ordered from them first to save a few bucks#1 problem they sent no confermation for 1 hour so I called them then they sent it . [etrailer sent it in seconds]. #2 prob.they were supposed to send ship conf. after 3 days I called they said they did probably went to spam. No it didnt.Then they told me it would be three week backorder.So cancelled that. About 2 hours after ordering from etrailer 2nd day air .They got it to me 2nd working day.They shipped it to me about 2r after ordering.Great service.
Bert - Sherman, IL
03/25/2013
had mirror in 3 days,by noon. fit toyota tacoma door just fine
Robert - Mechanicville, NY
03/25/2013
Jen was the BEST
David - Abita Springs, LA
03/25/2013
your service seems very good and thankyou for keeping me informed unlike most places,you wonder for two days if they recievedyour order.Thank you
Charles - Jackson, MI
03/25/2013
Item was shipped and received quickly. It was nice getting confirmation emails during the processing.
Alan - Pittsburg, TX
03/25/2013
Website very informative and easy to navigate and order. Follow-up fantastic and appreciated. Hopefully the product is as good as the service so far. Look forward to future dealings with etrailer. Thanks
Michael - Syracuse, NY
03/25/2013
I THINK SO FAR THAT THE THE PRODUCT ARRIVED IN NORAMAL TIME FRAME. HOW EVER IF A LITTLE PROBLEM OF THE CONDITION OF THE PRODUCT WAS UNEXCEPTIABLE. . I CALLED AND SPOKE TO KELVIN ON THE PHONE AND I WAS REAL UPSET ABOUT MY CONDITON OF THE PRODUCT. KELVIN WAS A PERFECT GENTLEMAN AND SOLVED THE PPROBLEM TO MY SAFISTFACTION. THE TIME I GOT OFF THE PHONE I WAS VERY HAPPY THAT I GOT A PERSON THATS WASNT PISSED OFF AT THE WORLD OR HAVING A BAD DAY. THANKS TO KELVIN WHICH SAVED ME RETURNING AND GETTING A FULL REFUND,TO UNDERSTANDING THINGS CAN HAPPENS, SO I TO REORDER. THANKS AGAIN.
Darren - Memphis, TN
03/25/2013
I very much like the site and the easy to get around and only look at the items for your vehicle. The people I dealt with were very professional and respectful. Prices were very good. Thanks etrailer
Larry - Washington, PA
03/25/2013
I placed an order this morning and Nikki was the representative that I spoke with. She was very knowledgeable in answering my questions and customer oriented. I am pleased with the service and I will recommend strainer to all of my associates. Thank You.
John - Coreur D Alene, ID
03/25/2013
Prompt, courteous and extremely helpful assistance Pat C..
John - Lake Havasu City, AZ
03/25/2013
nice and helpful thanks
Ricky - North Benton, OH
03/25/2013
I live in Canada and needed a wiring harness for my nissan van. Found etrailer with a google search. It was so fast and easy to find exactly what I wanted on their web site. I was told by my local store I should go to a shop that specialise in installing this wiring. Anyway I watched the video on the etrailer site and decided there was nothing difficult about the installation, I ordered the harness and got a tracking number a few hours later. This company has excellent service and will be dealing with them again. THANK YOU ETRAILER
Geoffrey - Winnipeg, MB
03/25/2013
I installed the locks today, it is really easy to do it, I recommend to all of you to avoid your tailgate been stolen.
Gerardo - Fresno, CA
03/25/2013
Great place for trailer parts - excellent service, competitive prices and low cost / fast shipping.Great place for trailer parts - excellent service, competitive prices and low cost / fast shipping.
Kevin - Royal Oak, MI
03/25/2013
Holy Cow you guys I cant believe you shipped my orde the same day......Good Job!!!!!! Looking forward to doing more business with you.
John - Wisconsin Rapids, WI
03/25/2013
etrailer provided first rate service. The service was very fast and on every step of the transaction, I was updated as to the status of my order. With treatment like that, I will most certainly use etrailer in the future and will highly recommend them to my friends and acquaintances. Thank You etrailer!
Charles - Socorro, NM
03/25/2013
This is the third item which I have purchased and each time the process is so easy and the product is exactly what I need. Many more items will be bought by me. Love your site..
Fred - Enoch, UT
03/25/2013
Ive ordered now a couple of times from etrailer the service has been great. Ordered a couple of hard to get tires with load rating D. They came just as requested. Efficient and easy thanks guys.
Brian - Fountain Hills, AZ
03/25/2013
UPS delievered the trailer hitch at 4pm. It was installed using a motorcycle jack & the help of my neighbor by 5pm. My entire etrailer.com experience was above & beyond what I expected and I would recommend this site to anyone interested in buying a trailer.
Larry - Charlotte, NC
03/24/2013
I have had a great experience with etrailer.com so far. Ordered a hitch and electrical connection on Friday PM. Changed my mind of what I wanted Friday night. Sent an email early Saturday morning. Got a phone call just after 8:00am on Saturday and my requests for an order change was made within minutes with the aid of a young lady who was very well spoken, knowledgable, courteous, and accommodating. The items shipped later on Saturday and I expect that all will be well. Am anxious to see if everything will be as expected. Too often today, there is always something incorrect in the total transaction experience. So far, I have been impressed
James - Eureka, IL
03/24/2013
Etrailer.com has the best prices on quality parts and shipped your orders quickly. With their ion etrailer can be used for all you trailer needs. I would highly reccomend them.
Eric - Snohomish, WA
03/24/2013
Trailer connector is as described, better quality than I expected for the price. The install was exactly as shown in the video. Shipping was fast, overall a great first experience with etrailer. Thanks, Alan
Alan - Cooperstown, NY
03/24/2013
Perfect service. Delivered as advertised. The video demo was especially helpful to give me the confidence I needed to do the job. 102104058
James - Atlanta, GA
03/24/2013
They had exactly what I was looking for. I bought it on a Saturday and they shipped it on Sunday. Great web experience. I like that they had video demonstrations of their products for those of us who dont deal with this stuff on a regular basis.
D - Cathedral City, CA
03/24/2013
As always...etrailer couldnt be better. Thanks
Edward - Rimrock, AZ
03/24/2013
Very satisfied. Easy and quick service .
Greg - Columbia, SC
03/23/2013
Quick ship. Best price. Great customer service. Thanks!
Michelle - Aberdeen, NJ
03/23/2013
Etrailer has always had fast shipping, good quality products, and the price on the things Ive ordered have been great. I would highly recommend you guys.
Mike - Glennville, CA
03/23/2013
Great customer service! My order was shipped the same day. I was e-mailed tracking information that worked. When I had a question I received a prompt answer back! I couldnt ask more from a business. This great customer service is rare today. I also bought a hitch 5 years ago from this same business and their customer service has remained steller!
Gregory - Hemet, CA
03/23/2013
Great experience. Fast easy and would shop here again.
Josh - Okc, OK
03/23/2013
Online purchase was quick and easy, I will shop with etrailer again.
Blake - Taft, CA
03/22/2013
easy helpful polite thanks cristy for the help dale jackson thomaston ga
Dale - Thomaston, GA
03/22/2013
Debora and etrailers ROCK! Thanks much for the assistance, in particular for finding the elusive wheel cylinders for my trailer. Even better was the fact that my order was placed in the mid afternoon and shipped the same day! I would definitely recommend etrailer.com to any customer who values great customer service and fair prices.
Scott - New Hill, NC
03/22/2013
Products fit with out having to make them fit Fast Free shipping at a cost of more then 50 of what a local trailer specialty shop was charging for the same parts. All in all A 10 out of 10
Paul - Keeseville, NY
03/22/2013
The lady I talked with on the phone was very helpful and understanding about all the questions I had. Helped find the right part for me.
John - Fountain City, WI
03/22/2013
I placed my order less then 24 hrs. ago so of course I have not received my order. My comment is entirely on the sales rep Jena. The help she gave me was way beyond what I have received when placing orders with other companies. The effort put forth too fill my order and the pateince she showed knowing I was not sure with what I needed went way beyond my expectations. I have saved Jenas ext. no. when ordering any more parts I will be calling her and only her. Thanks
Frank - Gardnerville, NV
03/22/2013
We ordered a hitch for our Rogue. Easy to order, quick shipping, fast and accurate communication, and item exactly as described. Would definitely do business here again. Thanks!
Shelley - Pea Ridge, AR
03/22/2013
Quick shipper
Robert - Gaylord, MI
03/22/2013
This is the best website I have ever used. I have always found the items I needed, the itmes were east to fine, the description were spot on, the site was EASY to navigate, checkout was easy, and the the cusomer service was outstanding. Keep up the good work etrailer!!
Cesar - Simi Valley, CA
03/22/2013
Your service is great, love the follow up e-mails
Frank - Thousand Palms, CA
03/22/2013
I found the item I needed new tail light placed my order, and received immediate confirmation emails. Then, within 2 hours of ordering, I received another email stating the item had been shipped. This is excellent service, unlike many companies Ive dealt with. Thank you for the super fast service.
Tom -
03/22/2013
Fits Ford truck 5th wheel/gooseneck prep pkg. Works as advertised. Fast shipping great service.
Duff - Denver City, TX
03/22/2013
Great product that stabilized my bike rack shakiness. Good price and quick delivery.
Steve - Eau Claire, WI
03/22/2013
Very satisfied with the price, product quality, communication and the speed of shipping.
Ollie - Brush Creek, TN
03/22/2013
It has been a busy few days at the Hagers, hence the delay in responding to your email. I was extremely impressed with this order as it arrived within two days after placing my order and in excellent condition. This is not my first time making a purchase from etrailer and my earlier experience made the decision to purchase from you, as the saying goes, a no brainer. Now all I have to do is make the installation happen. I have installed brake controllers in the past and your web site has all the wisdom to make this one happen easily this time too. Thanks for your help! Lee
Lee - Siler City, NC
03/22/2013
Good communication from the beginning. Ordered trailer wiring harness, specific to my car, trailer hitch, ball mount, etc. Also, vided on-line made everything very easy. The easiest installation ever. Thank you, Very pleased.
Joe - Shelocta, PA
03/22/2013
Process was very easy. Communication is great. Order was processed and shipped right away. Would recommend etrailer to anyone.
Bill - Salem, OR
03/22/2013
The site is very easy to navigate and find the precise items desired.
Paul - Jacksboro, TX
03/22/2013
Great products, good value pricing, excellant customer service!
Curt - Pleasant Valley, MO
03/22/2013
Great communication, fast shipping and an amazing, strong and versatile product!
Howard - Camarillo, CA
03/22/2013
This was my second order with E Trailer. My assessment overall from ease of navigation on the website in finding what I wanted, to ordering the component black tube steps for my Chevrolet 2500HD Silverado, and paying for them was far beyond my expectations. I would rate E Trailer 5 out of 5 stars! MLJ Gate Guard Solutions
Michael - Floresville, TX
03/21/2013
i was very pleasantly surprised by the quality of the customer service i received when i spoke with Wayne H., about my order.. he was extremely accommodating, and just was superb in the way he conducted business with me over the phone.. i have not received my order yet, but i am very excited to get it tomorrow... Just based on my experience with my phone order, I would definitely purchase again from etrailer… Wayne H. , thank you so much for your professionalism!!
John - Lubbock, TX
03/21/2013
Customer service has been excellent so far. E-mail confirmation of order, then of availability and finally on the shipping. Parts have not arrived yet but will follow.
Steve - Independence, KS
03/21/2013
As always, shopping is quick, simple, and reasonably priced
Chris -
03/21/2013
The best experience buying online . Great customer service and awesome products.
Lisandro - Annandale, VA
03/21/2013
Jena was very helpful in verifying that the baseplates we wanted to order were the correct ones. She then found that they were out of stock but checked with the manufacturer and found them. She helped me with the order and explained that she would follow up to verify that the order ships in time for us to have them installed before our trip in three weeks. She exceeded my expectations in the professional manner that she handled this order!
Sara - Douglasville, GA
03/21/2013
I think Gale did great .
John - Kingsport, TN
03/21/2013
I received the product on time but was missing one part and your response to that was great. You shipped the missing part overnight and everything else was great. Thank you very much.
Dale - Golden, CO
03/21/2013
What an amazing company! This is my first purchase from etrailer and it wont be my last. Ive never seen a more customer focused company. I cant say enough good things about them.
Gail - Lakewood, CO
03/21/2013
I JUST RECEIVED WORD THAT THE ITEM HAS BEEN SHIPPED. THIS IS THE 21ST OF MARCH AND I JUST PLACED THE ORDER ON THE 19TH. i WOULD SAY THAT IS GOOD SERVICE. THANK YOU
Wilbur - Citrus Heights, CA
03/21/2013
New rims arrived this afternoon. I installed the new stems and tires this evening. I hope to remove the old 15 tires and rims from my car hauler this weekend and install the new 16 rims you have supplied. Ill try to get some Pics. Everything with this order was perfect! Thanks, so much.
Dale - Clearwater, FL
03/21/2013
your reliability on the delivery date is exceptional and the tracking sytem unmatched.
Nicholas - Monmouth Beach, NJ
03/21/2013
Easy ordering, fast shipping. Great place to find what you need for your towing.
Linda - Versailles, OH
03/21/2013
Fast response on packaging/shipping details and tracking number. Revived product before it was expected. Thank you guys for quick reliable service. - Ryan
Ryan - Ludowici, GA
03/20/2013
Great service!! Only complaint not really the parts arrived quicker than expecteddue to immediate action on order. I had installed my spare parts already which are the get by in a pinch quality thinking they would not arrive for 10-14 days. Arrived in 4 days!!
Duane - Clackamas, OR
03/20/2013
Dana was very helpful assisting me with my purchase.Friendly and knowlegeable.and shipping my product out and keeping me notified by email is great.A good experiance thankyou
Lee - St. Petersburg, FL
03/20/2013
I have ordered from etrailer.com several times and each time they were johnny on the spot in shipping my order to me. Fast, friendly and accurate service is sometimes elusive these days, but not here. Great job etrailer.com folk!
Robert - Covington, GA
03/20/2013
Customer service and support is incredible. They have got my business from now on !!!!
Chad - Sea Isle City, NJ
03/20/2013
Great company to do business with, I order brakes and suspension parts. the order was completed and shipped in a very reasonable time frame. I had a bag containing small parts break, a few parts went missing through holes in box. Contacted support, sent pictures, missing parts where shipped in short order . Thanks Etrailer
Larry - McAllen, TX
03/20/2013
GREAT SERVICE FAST SHIPING
Jeff - Champions Gate, FL
03/20/2013
I love etrailer. All of my towing needs in one place at a fair price. I will buy more stuff from u guys as needed. I would like to see more air psi, trans, oil, vacuum, and water temp. Gauges though... Thank you for fast service
Branden - Las Vegas, NV
03/20/2013
Excellent price, fast shipping, professional service. What more can a customer ask for?
Jon - Camarillo, CA
03/20/2013
A+ Everything as described or much better! Quality parts & quick shipping HappyHappyHappy!
Tom - Hennessey, OK
03/20/2013
Service was fast and extremely helpful.
Thomas - Memphis, TN
03/19/2013
I give eTrailer a 10 for product, price and service. My package was just delivered to my house ahead of schedule. Thanks!!!
Robert - Ocean Isle Beach, NC
03/19/2013
Everything went very smooth only neg ship time but was free
Dennis - Fallbrook, CA
03/19/2013
had what i needed at fair price,,couldnt find it elsewhere
Anthony - Cross Junction, VA
03/19/2013
As my car has separate wires for turn signals and brake lights, I ordered the converter from trailer. I placed the order on Sunday and was surprised to receive an email telling me that not only had they received my order, it was processed and shipping out the next day. If that wasnt enough to make me smile, I was also informed that the shipping had been upgraded to 3 day UPS at no additional expense to me. Needless to say, I am very happy with the prompt service that my order received. GReat outfit and I would recommend them to anyone needing trailer and hitch merchandise.
Anthony - Apple Valley, CA
03/19/2013
as always, it was a snap to order through etrailer.com. this was the 3rd vehicle Ive used etrailer.com for. Great. Thanks.
Scott - Deville, LA
03/19/2013
Great place to buy trailer equipment.
Michael - Port Jefferson, NY
03/19/2013
I am very please with the prompt service from etrailer.com. It took less than a week to place the order, receive and mount the bike rack on my RV. Thanks
Harold - Jacksonville, FL
03/19/2013
The sales representative Judy M. was very helpful and provided all the details that I needed to know about the product additional accessories and shipping process. I will certainly commend etrailer.com to my friends for value and customer care. Thank you Judy M.
Thomas - Venice, FL
03/19/2013
Every thing is as advertised. Easy to install.
Donald - Cape Corral, FL
03/19/2013
Great experience. Not one issue from ordering to completed install. Why the facebook??
William - Palm Bay, FL
03/19/2013
Wow. Very impressed with the communication and speed of my orders. That is my biggest concern when ordering online. Thanks etrailer
Michael - Eagle Point, OR
03/19/2013
Sales staff was very friendley and helpful all questions where answer. Purchase went extremly well and pick-up was easy. Thank you for a easy purchase done with care shown to a new customer.
David - New Athens, IL
03/19/2013
Great service! Nikki was great to deal with and very knowledgable about the products.
Hardy - Rock Hill, SC
03/18/2013
Nicky K was very helpful with my order. She took the time to call about my order when items were out of stock. She made sure that I got what I needed in the time frame I was looking for. Thanks!
Steve - Eagle, CO
03/18/2013
In stock and shipped immediately. Thats great service.
Keith - Kenosha, WI
03/18/2013
My experance was good, checkout was easy and product delivery was prompt.
Scott - Long Beach, CA
03/18/2013
I would like to thank everyone at etrailer for providing such outstanding customer support. I ordered a cargo bag which was too small. Mark at etrailer immediately shipped out a new larger bag and provided a return UPS label with no hassles whatsoever.
Henry - Torrance, CA
03/18/2013
Would like to thank Tommy, very knowledgeable of the produce. Every thing arrived Fri.3/15/13 great job.THANKS
David - Thibodaux, LA
03/18/2013
Found site by doing a goggle search on the internet for product I required, great link to the internet. Product was easy to find on site and ordering was a breeze. Thank you
Peter - Edmonton, AB
03/18/2013
You guys are great!
Stephanie - Rochester, NY
03/18/2013
Great customer service. The guys I spoke with on the phone were super helpful and patient with my ignorance of knowledge regarding the product I needed. I told my husband not to buy another thing for his vehicle without checking with you guys first.
Laura - Bowling Green, KY
03/18/2013
Regina was the most helpful and competent of any sales person I have ever worked with. She went well beyond what I might have expected in order to help me choose a product.
Bill - Kingsport, TN
03/18/2013
So far it seems like a good co. to buy from. When I get my item I will say more.
Bert - Miami, FL
03/18/2013
I liked the fact that there was such a large inventory that I just knew I would find what I was looking for and I did.
Thomas - Swanzey, NH
03/18/2013
In my opinion the selection, prices and, in particular, the excellent and easily accessible help through email or telephone are among the very best in the on-line sales industry. So, thank you, and keep up the good work!
David - Vashon, WA
03/18/2013
Its is cheap with great products. Fast shipping. Always keep you updated on your order.
Christopher - Richland Center, WI
03/18/2013
WOW, how refreshing to have some good old fashioned American customer service from an internet site. Expedited shipping without even being asked and sent an email with info links in case I needed them. Quality products and great customer service, well worth a few dollars more than the other sites.
Richard - Ridgecrest, CA
03/17/2013
THANK YOU AGAIN FOR YOUR FAST RESPONSE FOR MY ORDER. IT IS A PLEASURE TO DO BUSINESS WITH YOUR COMPANY. KEEP UP THE GOOD SERVICE TO YOUR CUSTOMERS.
James - Colorado Springs, CO
03/17/2013
Love the hitch! Received several comments about how nice it looked after it was installed. Installation was a breeze with my sons help, and the custom fit meant everything went together perfectly.Hitch arrived in less than a week and installation took about 40 minutes.
Leon - Fort Myers, FL
03/17/2013
These look great and installed easy. These are a two wire system though so you have to make your own ground! As always, etrailer was great and shipped fast.
Terry - Marietta, GA
03/17/2013
Customer service at etrailer.com was very helpful when we had a question about our Thule Vertex bike rack you might have to lift the lever a few times before it opens all the way and then clicks the first time- after that you are fine. Our bike rack seems sturdy and well made. This is the second rack weve purchased from etrailer.com and we will definitely come back for any future needs.
Linda - Florence, MA
03/17/2013
I was able to find what I was looking for and it was a very good price. It was shipped so that it would not get damaged. and I will come back here if I need trailers parts again. Great service as they kept me informed of what stage my order was going through. Thanks
Marvin - Hartly, DE
03/17/2013
great service very helpful, and plesant to talk to for having to work on a sunday!!!!!!!!!!!!!!!!!!!!!
Duane - Superior, WY
03/17/2013
Wow! The best price on the net for a name brand, big ticket item, and extremely friendly, helpful, and knowledgeable, customer service. Top that off with unbelievable fast shipping. I dont know what else a customer could ask for. Buy with confidence.
William - Green Bay, WI
03/17/2013
PRODUCT AS PROMISED. EASY TO MOUNT. WILL SHOP AGAIN WITH ETRAILER.COM
Frank - Park Hills, MO
03/17/2013
Thank you for shipping the trailer tires and wheels so promptly. These are substantially better quality tires than what came with the trailer originally - especially the valve stems. Took 20-min to change out the old ones with these new ones and the trailer was back on the rod - excellent.
Dean - West Richland, WA
03/17/2013
great service
Ernest - Grayson, CA
03/16/2013
Your website is very helpful in giving me all the information I need to install my trailer hitch and light harness. The videos were so detailed that I expect no surprises. I even watched the installation videos of other vehicles just for the fun of it.
Richard - Minnetonka, MN
03/16/2013
Very good experience. Would definitely do business with them again.
Dennis - Bandera, TX
03/16/2013
Wow! I thought Amazon was fast you guys are speed demons! Processed the order on Saturday and a little while later I get shipping confirmation. Really like the free shipping ... You guys are great.
Thomas - Lonedell, MO
03/16/2013
Very good experience... Courtney M. was particularly helpful and was able to get measurements from the manufacturer that helped make my decision to purchase the mirrors, which actually took over a weeks worth of communication. She was extremely helpful!
Jack - Grants Pass, OR
03/16/2013
Absolutely satisfied with my shopping experience at etrailer.com. I couldnt find the items I needed locally so I looked online. I found the items at etrailer.com, they were all in stock and they shipped right away. In the future, etrailer.com will be the first place I look for all my towing needs.
Dan - Edmond, OK
03/16/2013
Everything with the order went very smooth. Prices were great and received hitch earlier than expected.
Linda - Brookfield, CT
03/16/2013
The trailer hitch was delivered quickly and was very easy to install. I was able to install without dropping the spare tire or the muffler. The bolts were fairly hard to tighten due to all the rust in the threads. I used WD40 and and wire brush but that only helped a little.
Bill - Wantagh, NY
03/16/2013
Service far exceeded advertisement and expectations. They said I would have the hitch in 3-7 days. It was here the next day. It was exactly what they said it would be. It is now on my vehicle and I am very well pleased.
William - Eads, TN
03/15/2013
I ordered two load range D tires for my snowmobile trailer that I could not get locally. I expected two weeks delivery time, but I received them in three days with free delivery. Great company and Ill use them again.
Kenneth - Prescott, MI
03/15/2013
You cant beat the prices and fast shipping My order came with a dust cap missing, I called the 800 number and they shipped it right out. Will definitely order from etrailer AGAIN !!!!
Patrick - Titusville, FL
03/15/2013
I had the extreme pleasure of using your site for the 1st time today. A quick search resulted in the exact item I needed, no frustration whatsoever in searching the site. Joe H, after explaining my need, was kind enough to upgrade my shipping as well. Since professionally we have use for your site, I will be recommending it to our Chief Engineer as well. Thank you again for a well organized site.
Leslie - Las Vegas, NV
03/15/2013
Fast shipping!!!
Kirk - Johns Creek, GA
03/15/2013
Received everything I ordered exactly as stated. Very fast.
Eric - Van, TX
03/15/2013
I want to thank you for all the help. I got the part in today,Three day Early. I will sure use you store again and tell my fishing buddy about the service.
Jim - Opelousas, LA
03/15/2013
Ordered a part, got an E-mail out of stock, long lead time. A day later Mike found a good substitute called me and shipped it out. Got it a few days later, works great. Mike is a good CSR person
Al - Nazareth, PA
03/15/2013
You guys are great ! Thank You , Pete
Peter - Warwick, NY
03/15/2013
Wow, really pleased. Hitch was shipped next business day, well packaged, with the really cool visual tracking available on the etrailer web site. Video was very helpful for install. Im a customer for life!
Sheldon - Salt Lake City, UT
03/15/2013
Great seller. Very reasonable prices and great to work with. They ship very quickly after order, and shipping pricing is fair compared to other mail order companies. Large ion of parts and accessories. Always my first place to visit when I am looking for something.
Richard - Madison, CT
03/14/2013
I think the hitches could use better packaging. Now I have to repaint. Fast shipping, good customer service, great website with excellent info and how to videos.
John - Laplace, LA
03/14/2013
Just installed the hitch and wiring yesteday. The hitch is great and wiring excellent. However, the instructions enclosed with the hitch and the one with the wiring are garbage! I do not think the items can be installed from the instructions and I have installed a few hitches in prior years. Fortunately, I watched each online video 2 or 3 times before my hitch arrived. Without the online videos I would have sent everything back! The online videos are excellent!
Kenneth - Bethlehem, PA
03/14/2013
Great experience, fast shipping and great communication. Thanks
Donald - Marshfield, MO
03/14/2013
Found what I needed in a few clicks of the mouse. For the identical item, you had the better price.
Edward - Guilford, CT
03/14/2013
I dealt with two associates and both were very helpful and informative. I wasnt sure what to get,they led me in the right direction for my application. Free shipping was also a huge benefit.
Mike - Fairfield, NJ
03/14/2013
Great place to do business with. Had what I want, and at a reasonable price. Shipping costs were reasonable, and delivery time excellent.
Katherine - Lakeland, FL
03/14/2013
Wonderful! This was a very pleasant experience. etrailer.com kept me informed on every step of the transaction and shipping. The product was everything that was promised and fit my vehicle like a glove. Installation was quick and easy...even working alone.
Terry - Old Hickory, TN
03/14/2013
Great service!
John - Coolidge, AZ
03/14/2013
Parts were shipped in a timely matter as I was told and everything I ordered was there.
Walt - Crest Hill, IL
03/14/2013
Great customer service. Thank you Niki!!!! Parts in stock, quick ship!!
Wade - Hot Springs, AR
03/14/2013
Wow, so far service is good! processed and shipped already, very happy!
Patrick - New Richmond, WI
03/14/2013
Fred - Unionville, TN
03/14/2013
Great company to deal with. Shipment was quick and hitch was easy to install.
Earl - Harrisburg, PA
03/14/2013
Order was processed very quickly and shipped great service
Jack - Salunga, PA
03/13/2013
Great piece that we ordered for a front license plate bracket for out 2012 shelby. It worked out great AND we did to have to drill a hole into a nice car.
Melissa - Saint Albans, VT
03/13/2013
As always another good experience with E trilar. I have been buying for years.
Bryan - Royse City, TX
03/13/2013
Everything was really great
Evan L. - Mason City, IL
03/13/2013
Trailer hitch for Subaru fit perfectly. Little hard to remove old parts before installing hitch. Wiring harness fit as described with no problem took 5 minutes. Hitch took over 1 hour Im 77 years old. Well satisfied.
Fred - Union, WV
03/13/2013
This has been my third purchase from etrailer.com. Each purchasing experience has been top notch. The Email communication has been prompt, simple, and offers a real person to email if there are any questions. Which is a nice change in internet commerce. etrailer has competitive pricing and the free shipping is added value. I would recommend them to anyone needing towing equipment.
Todd - Olympia, WA
03/13/2013
Staff was knowledgeable and did not just try to sell the product, but actually ansered my questions.
Gary - Midlothian, VA
03/13/2013
These guys are great. They have what you need and ship it out lightning fast. I will be back…
Karl - North East, PA
03/13/2013
I was thankful that Tamara called me to let me no ,1 of the items wont work with the other item that I ordered and she made the change for me . saved me from haven to ship it back an the hassle. Thanks , Dan
Dan - Austin, AR
03/13/2013
It was great...my order showed up at my door 2 days later..free shipping
Scott - Rochester, MN
03/13/2013
I like the fact that a real person, not a auto generated email confirmation, emailed me and first told me that they received my order and then the next day confirmed it had shipped. This is what makes a great company keep it up.
Andrew - Flanders, NJ
03/13/2013
Very attentive to my order and always kept me informed as to the progress. I would recommend them.
John - Stockton, CA
03/13/2013
Ive ordered from E Trailer before and its the first place I go when I need trailer and truck parts!
William - Westminster, MD
03/13/2013
We have had some extremely good experiences with etrailer. We have ordered several different items all were shipped and received quickly and in perfect condition on arrival. Our first order we had a few questions we called and talked to a tech he was extremely informative and helpful. We will continue doing business with etrailer!
Scott - Murpyhsboro, IL
03/13/2013
Quick delivery, easy assembly if you have some mechanical aptitude, feels like a solid product, cant wait to road test it
John - Rockford, IL
03/13/2013
Great communication and fast shipping. I will definitely look to e trailer for parts in the future.
Eric - McHenry, IL
03/13/2013
Great web site. Easy to use with pictures of products and measurements
David - Vicksburg, MS
03/13/2013
The Items I ordered arrived quickly and the setup instructions were perfect. The video was wrong about which fuse holer to place the fuse into, but the paperwork was right on. I am very happy that I used etrailer.com to purchase my towing parts. Thank You very much! I would use them again definitely!
Warren - Tehachapi, CA
03/12/2013
iwas so pleased to have a lady named Debora help me over the weekend. She was very knowledgeable in what she does.Thank you etrailer.....
Jeff - Seymour, IN
03/12/2013
The hitch is heavy, with quality welds, and should last a long time. It was very easy to install. The instructions tell you to remove the plastic underbody panel. Instead, I tried to leave part of the panel in place by removing the push-pin fasteners and cutting the panel in half. The hitch did not line up with the existing bolt holes until I removed the plastic panel. Then, everything lined up and installation was very easy. I also like the way the hitch looks after installation. It does not seem to protrude as far as some other hitches I have seen. I am very pleased with the purchase and am very pleased with all of the support from etrailer.
Michael - Amelia, OH
03/12/2013
This was one easy buying experience with etrailer. I recieved the original invoice, an email that my order was recieved with product in stock and second email saying order shipped with the tracking number. My order arrived quick and with what I ordered. My first time dealing with etrailer and I will order from them again!! Thank you!!
Ricky - Brownstown, IN
03/12/2013
Loadstar k399 load range E Put them on the front of my kubota B7100 4wd tractor. They are a lot better then the goodyear load range B tires that came on it . With higher air pressure it makes it steer easier .
Marty - Ashland City, TN
03/12/2013
My experience with you [so far :-] has been very efficient and pleasant. But the shipment is in transit and I have not received it yet.
John - Colorado Springs, CO
03/12/2013
Brenda S treated me great,found what I needed and is getting it shipped to me as soon as she can. I am very pleased. thank you very much and thank you Brenda. jim pisnar
James - Homosassa, FL
03/12/2013
Very pleasant experience. The lady sale rep that I talked to was friendly, helpful and patient with me. It was almost like she was a personal friend. My part was shipped the same day as I ordered it.
George - Melrose, WI
03/12/2013
I was very pleased with the service. Very fast and professional.
Forest - Phoenix, AZ
03/12/2013
Great! Was able to look up and answer my technical question on fit and then shipped within 5 hours.
Robert - Van Buren, AR
03/12/2013
The staff at Etrailer surpass my expectations, their superlative professionalism and the expiditious manner in which the processed and ship my order was astounding. I would like to Give a Job Well Done to the following personnel at etrailer: George J. Processing, Jennifer P. Customer service, and Khaled B. shipping, and I will be spreading the word about etrailers outstanding service and the proffesional Performance of thier staff. Thank You V/R Danny J. Johnson
Danny - Hanford, CA
03/12/2013
Great value with quick Shipping!
Kurt - Freedom, WI
03/11/2013
Etrailer went above and beyond on the shipping! Also there website was up to date and reliable. That makes a difference after I had ordered the same product from a different company and they sent the wrong item, later I was told they were out of stock but their website was still showing availability. Save time and buy with etrailer.
Malynda - St. George, UT
03/11/2013
Always a pleasure to deal with etrailer. Great selection and fast service.
David - Berea, OH
03/11/2013
The customer service Deborah was very helpful. I originally did my order online and later realized that I ordered the parts. I called customer service and she fixed the order and canceled the bad order. Deborah was very helpful.
Bruce - Pepperell, MA
03/11/2013
Able to buy $0.74 spring not $65.00 Winch. Thank You for the common sense way to do business.
William - Havre De Grace, MD
03/11/2013
The price was great but the shipping was a little high even though you gave me an upgtrade for the shipping free to me. Thank you for the tracking info it helps me to see that it is on its way and where its at. I ordered an extension from E-Bay three days before ordering the wire and its not here yet. So Thank you for being customer orienated.
Forest - Renton, WA
03/11/2013
very good
Tim - Starke, FL
03/11/2013
Excellent service. Provided tracking number as well Will tell friends and family for their towing needs
Eddie - Phenix City, AL
03/11/2013
Excellent service, FAST Shipping.
Timothy - Liberty, KY
03/11/2013
I spoke with a gentleman named Tommy who was most pleasant and helpful placing my order. I have dealt with you folks twice now and had excellent service on both occassions The price for my hitch is exactly half of the quote from the local auto parts store. Thanks
Ted - Dade City, FL
03/11/2013
I just ordered, but so far the experience has been great.
Dan - Whitcha, KS
03/11/2013
Nice hitch for the money. Shipping was hard on it had to paint due to bare metal scratches. Easy fit to install.
Ann - Salina, KS
03/11/2013
As usual, another great transaction!!! Love the shipping updates via e-mail and the ability to track my orders from start to finish, you guys are on the ball!!!!
Craig - Sumter, SC
03/11/2013
Great service. I ordered multiple items and eTrailer did a great job packaging everything in one box so that original Yakima Packing was not damaged. I have a 2010 Audi Avant that requires special Pin Mounts for the Yakima Rail Grab. eTrailer was the only vendor website that was aware of the part, not requiring me to make an additional call to Yakima to special order. Second great experience with eTrailer.
Richard - Tucson, AZ
03/11/2013
I have shopped with etrailer one other time. The prices are very low and the shipping is amazing. Everything showed up a day early and was just what I needed. This is where I will buy all my trailering supplies from now on/
Richard - Princeton, LA
03/11/2013
Great products! Great Service! Great people!
Fred - North Ridgeville, OH
03/10/2013
Ordering with etrailer was super easy, and they let you know exactly where your order is. It came right away and in good shape. Plus the shipping was a really good deal. Id definitely order with them again.
Caroline - Los Alamos, NM
03/10/2013
I think you have a great website that has all the information a person could need to make a good purchase decision. If that isnt enough you have a great customer service department with knowledgeable and courteous staff to help guide you. The product quality was as good or better than expected. The instructions and videos were helpful. I knew what to expect for installation and it went well. Years ago I was in a business where I did a lot of hitches and wiring. I cant say this installation was a breeze, partly because of the way I wanted the wiring routed, and partly because Im old now and nothing is easy. I didnt set any speed records but installation was what was expected from the information provided. No surprises and that means a lot.
John - Saint Cloud, MN
03/10/2013
It was a pleasure doing buisness with you guys out there. Greet tracking info, received my purchase just as you outlined. I will certainly get all my trailer needs from e-trailer .com in the future. Thanks again and keep up the good work
Jon - Templeton, CA
03/10/2013
I got the parts I needed. They were very helpful and plesant to work with. Shipping was outstanding, got my parts two days early. No hassels in ordering and the person who answers the phone was able to clearfy all question. AND I DID NOT HAVE TO PRESS ANY DIGITS TO GET ENGLISH, THE PERSON ANSWERING THE PHONE VERY GOOD ENGLISH WITH A VERY SOFT CLEAR VOICE. I may call just to listen to her voice. Thank you etrailer. I give this transaction a A the service person I give an A+++.
Richard - Port Saint Lucie, FL
03/10/2013
It was very easy to find what I needed, the Web Site is very user friendly. The shipping was extemely fast. Thank You
Terrance - Owasso, OK
03/10/2013
Ordered trailer hitch for older vehicle. Fit perfectly, no problems installing. Customer Service was excellent. Wont hesitate to order again.
David - Aberdeen, WA
03/10/2013
The whole experience was great, you returned my email question in a timely manner and the ordering was straight forward. I look forward to receiving the shipment and installing it on my 2012 GMC Terrain.
Steven - Rockford, MI
03/10/2013
Good experience, quick free shipping for two tire/wheels. I would shop here again. Excellent communications.
Christopher - Port Lavaca, TX
03/10/2013
As always fast service, easy ording and easy way to pay. Thanks
Dana - Twentynine Palms, CA
03/10/2013
I was very impressed by your fast service. I ordered my hitch on a Friday and recived it in a snow storm on Tuesday. I would recomend ground service to anyone cause it was free and fast.UPS My product was boxed great, all the parts were there, easy to read instructions, took all of an hour to install. I called etrailer to find out what kind of I would need on my reciver Kathy she was very helpfull,polite, and sent me an email to the site to figure it out. Had great service would order again. I will also recommend your business to anyone.Thanks Tom
Thomas - Dwight, IL
03/10/2013
I ordered an American Flag Hitch Cover and I love it. It arrived very quickly. The colors are bright and it is of good quality. It looks great on my truck! Thanks!
Raelene - Las Vegas, NV
03/09/2013
This product is great- hauls my 7300 lb trailer. Just so, its an American Made product - Ill buy those Items- keep jobs in USA.
Ronald -
03/09/2013
The service was excellent,product was shipped extremely fast.I will use etrailer for all my trailer needs
James - Ellicott City, MD
03/09/2013
Best looking mirror extensions I have seen
Gary - Palo Pinto, TX
03/09/2013
The service Cathy, my sales rep, provided over the phone was like nothing I have ever experienced before in my 31years of retail shopping. She listened and provided the guidance I needed to purchase the right items for a long trip my family and I are taking. The items arived fairly quick and thanks to the instalation videos etrailer.com provides I saved over $400 in installation cost at the dealer. NO LIE....check for yourself. The products provided are of very good quality and durability. I am very impressed. Keep up the good work etrailer.com and Cathy thanks for your help. This was my first purchase but it will certainly NOT BE THE LAST!
Marisol - Elizabeth, NJ
03/09/2013
Mike was awesome! looking forward to receiving the order next week!
James - San Antonio, TX
03/09/2013
Damn fine service! has always exceeded my expectations and second to none for customer service.
Gerry - Branson, MO
03/09/2013
The people at Etrailer were very helpful and fast in processing my order
Gary C - Arlington, TX
03/08/2013
Ordering was easy and fast, delivery was quick. I will use etrailer in the future.
John - Leonardtown, MD
03/08/2013
Simple to install. But, no need to remove the black plastic , as claimed in the instructions.
Christopher - Urbandale, IA
03/08/2013
Perfect. From ordering through your website, to confirmation via email it was shipped, to the tracking process and finally delivery. Communication with the order is superb! Will most certainly recommend etrailer as well as return myself. Thank you!
Jared - Marstons Mills, MA
03/08/2013
Excellent service and product. Company response was qick and fast shipping even at the lowest USPS rate! I bought two Taillights 6-1/2 Red Reflector with Led -12 Reflector Leds for our CM 3 horse slant trailer. They plugged right in and slipped into the rubber groument. The whole operation took 5 minutes.
Karl - Fort Worth, TX
03/08/2013
ordered on the 6th recieved today already installed great fit, great service and great price.Will order all mu rv needs from etrailer thanks
Paul - Oakwood, TX
03/08/2013
I received my trailer wiring on 3/7/13.The shipping time was very quick. I installed the wiring harness according to directions within 40 minutes.The hardest part was getting the negative wire off the battery,the bolt was hard to reach. I would recommend this harness to anyone because it works as advertised,installation was easy and shipping by regular US mail was a matter of days.
Dan - Punta Gorda, FL
03/08/2013
fair prices,fast shipping free and friendly phone staff.
Norman - Bismarck, ND
03/08/2013
Yes it was fast and easy,Mark explained about the product very clearly, and I told him what I wanted and what I didnt want, I got the product that I wanted.!!!
Nancy - Ephrata, WA
03/08/2013
I purchased a Curt hitch #13073 along with the wiring harness for my 2013 KIA Sorento SX V6. I saved about $190.00 over the dealer option by my purchase from etrailer. It was a very easy installation just from watching the videos they supply. I have since purchased two other items and I am extremely happy with my order experience and service level from etrailer. I will surely use etrailer again. Quality of the products was fantastic.
Kenneth - Apopka, FL
03/08/2013
I recieved my order in part in 3 days and was informed the rest of my order was shipped asap. I have had no problems with ordering or help from agents.
John - Saint Louis, MO
03/08/2013
it was great dealing with nic, he was very helpful and i will be purchasing from etrailer again. great customer service and fast shipping.
Ray - Sabastian, FL
03/08/2013
I found the web site easy to navigate and found the product I was looking for in short order. I was actually linked right to the product via a Google search. Ordering online was easy and I liked the way the link to PayPal worked for payment. I was surprised when checking my email in the evening to find that the the product was actually shipped the same day. Now that’s what I call FAST! Nice going keep up the good work :-
Sterling - Youngtown, AZ
03/08/2013
Work for Bristol Motor Speedway and came upon an item that we needed ASAP and started looking on the web. Came across a couple of sites that carried what we needed and called them. Your service was awesome, very helpful and explained everything I needed to know. After I was done ordering, I started looking at you site more and see some other items that we use and will probably come back at some point and order again..... Thank you for you excellent customer service.
Red - Bristol, TN
03/08/2013
by far was a pleasure to do bisiness with, all 4 of ur reps were very professional, nicky, gail, mark, john
Joseph - Largo, FL
03/08/2013
My 3rd order from Etrailer. Great service, great products, always get exactly what you order and the shipping is incredibly fast!
Richard - Holland, MA
03/07/2013
I love shopping at etrailer.com! Super fast shipping and EXCELLENT customer service. Its like shopping in an old country store in your home town. Got two emails thanking me for my order and letting me know when it will ship within a few hours. I love you people. THANKS!!!!
Jamey - Linden, TN
03/07/2013
Great ion and really good prices. Fantastic customer service, communication and lightning fast shipping. Thanks!
D - Gunnison, CO
03/07/2013
Your website at e-trailer is so helpful and informative in helping me to choose the products that I need. You have so many products to choose from, and your how to install videos really make the job easy. I am so glad I used etrailer, I would reccomend you guys to anyone !!!! Thank you so very much for you assistence !!!!
Rick - Chillicothe, OH
03/07/2013
Great seller. Good communication. Fair price and very reasonable shipping costs. Fast shipping. Will do bussiness again, thanks.
Antonius - Tallmadge, OH
03/07/2013
Awesome, ordered the tires on a Saturday and had an instant response that they were preparing the shipment . A day later again received an e-mail they had upgraded the order to 3-4 day shipping. UPS dropped the tires off this afternoon .Will pass the word around of the of the great service. Thanks guys.
Robert - Punta Gorda, FL
03/07/2013
I am very pleased with the trailer hitch. It was really easy to install. I took some pics to upload. But there is no where to up load them.
Jimmy - Centre, AL
03/07/2013
Im delighted to have found a source for hitch/towing and a number of other things having to do with auto & towing accessories. After exploring the website. I discovered much more. All this coupled excuse the pun by outstanding customer service. Thank you so much.
Annette - Goodyear, AZ
03/07/2013
Product was exactly as described and a perfect fit. Delivery was earlier than expected. Very satisfied.
Kimberly - Atlanta, GA
03/07/2013
first of all I would like to thank Bridgette for calling me after she saw that I purchased an extra cable for my brake controller and I didnt purchase another base for another vehicle. The fact that they take extra care and pay EXTRA ATTENTION TO EVERY DETAIL of your order says everything about the people behind this great company. now every time I think about a trailer part I go strait to etrailer.
Pablo - Calexico, CA
03/07/2013
This is a solid hitch, and the video was very helpful. Taking off the bumper cover was a little stressful, but at least there was no drilling, and it fit perfectly. I saved almost a thousand dollars vs. BMW dealer doing it myself, and it only took me a couple hours. So for that, Id give them an A+. But I was disappointed that the rivets they sent to reinstall my wheel well trim were NOT compatible with ANY of the rivet guns I own - - or could find. Apparently you need a metric size that perhaps they sell in Bavaria…?. It would have been a LOT simpler if E-trailer had included a handful of standard push-in rivets in the install kit, because I had to go and buy those - which cost me an extra $10 and a lot of extra hassle. If youre the kind of guy who owns a rivet gun, then you wont have any problem with this. Overall, a solid B…+….
James - Alexandria, VA
03/07/2013
Excellent online experience. I placed my order one day.I received an e-mail confirmation, a second e-mail from packaging and a third when the items were shipped....all within the first 12 hours! Great service.
Ernie - Carson City, NV
03/07/2013
I think your web site was easy to use and the service has been very good. I very much appreciate the service.
Christopher - Cross Plains, WI
03/07/2013
You have one of the best customer service departments on the web! Ive ordered from you on several occasions and have been thoroughly pleased!
Paul - Fountain Hills, AZ
03/07/2013
The ordering process was simple and your salesperson was very informative. The hitch hasnt come yet, but we are absolutely sure it will be as represented. Thank you.
Jesse - Denton, AZ
03/07/2013
Good products and great service. Would recommend to anyone to purchase here.
Wesley - East Butler, PA
03/07/2013
This was my first experience with e-trailer. I got the free shipping and my order was still here in 3 days! Thats pretty awesome. The how-to videos and help section made knowing what to order easy. Will definitely be using them again soon!!
Mike - Raleigh, NC
03/07/2013
Very easy to find what I needed great website.
Joseph - Bisbee, AZ
03/07/2013
The part I needed wasnt available anywhere other than etrailer! The price was less than I would have expected for the item and it shipped the same day!
Dave - Indiana, PA
03/07/2013
Excellent communication,shipping was fast.Will keep you in mind if I ever need any other trailer needs
Dennis - Grand Prairie, TX
03/06/2013
Very impressed. Excellent navigation on website and good video description on products. Additionally very impressed with follow up after order was placed. Highly recommend this service to others. Thank You
Lawrence F - Apex, NC
03/06/2013
Excellent service, fast delivery!
Ben - Perryopolis, PA
03/06/2013
I have bought several items from etrailer. Everything I have purchased has been exactly as described and reasonably priced. Even with the super saver shipping it was quick. Will always check here first for my trailering parts.
Edward - Midland, TX
03/06/2013
This is my second hitch. The 1st was for a Prius and it fit perfectly. The bike rack and hitch were both light and strong. I also enjoyed talking with Debora H. She made the purchase a pleasant experience. Tom
Vicki - Tacoma, WA
03/06/2013
a very good place to buy products had a problem with a wire harness and the place it with a new one in about a week. that is very good service
Westley - Kenosha, WI
03/06/2013
Lowest price on name brand, fast courteous service and shipping at a reduced rate. Best shipping rate on line.
James - Clearwater, FL
03/06/2013
Had trouble getting my boat trailer lights working when hooked to my 2010 Titan Truck. One call to E Trailer solved everything. Deborah was totally informative...told me everything I needed. Ordered on Monday...got it on Tuesday evening...installed it on Wednesday and everything worked like it was suppposed to..she saved me a bunch of money by not going to the dealer. Ill be back and will recommend e trailer to everyone....Thanks
Terry - Greenville, IL
03/06/2013
Cant believe how fast order shipped! This alone is a great ad for more business.
Colin - Waddington, NY
03/06/2013
Excellent service and timely delivery.
Jeffrey - Elkins Park, PA
03/06/2013
Ordered 4 trailer tires on wednesdsy, shipped out the same day.received them by friday morning..
Rob - Eagle, WI
03/06/2013
Nice product stainless license plate holders Good price, fast shipping, Canada Anything else I need I will order from etrailer again. Thank you. GREG
Greg - Hamilton, ON
03/06/2013
I was surprised by the amount of communication I received regarding my purchase. Always keeping me informed about my order. I was also upgraded on the shipping so that I received my order several days before I had expected it to arrive. All in all, a great experience in online purchasing! I will be back when I need something else! Thank you!
John - Pacifica, CA
03/06/2013
Excellent prices, Excellent inventory and FAST service. What more could you want.
David - Belton, MO
03/06/2013
Very user friendly......Would use again also.
Randy - Tolleson, AZ
03/06/2013
good product ,fast shipping
Jean-luc - Baie-comeau, QC
03/06/2013
All sales personal are very helpful and knowledgeable of the products they sell. I have never had a bad experience with etrailer.com.
Ted - Covington, LA
03/06/2013
Customer service was great. The trailer hitch I originally ordered was backordered, so I recieved an email the next morning notifying me about it and quickly corrected it for me and got me a alternative hitch. Was quick and easy. And shipped shortly after the issue was resolved. Great customer service.
Cameron - Reynoldsburg, OH
03/06/2013
My 92 Chevy 1/2 ton pickup was unable to drive on any snow or snowpacked roads. Even with 6-8 sandbags in the back,now with installing the Glacier tire cables I wont worry about sliding through a stop sign. They installed easy and have great traction. Thanks for the Express Shipping upgrade also,I will be back to shop etrailer for products again.
Scott - Creston, IA
03/05/2013
Fast shipping and great service. Thank you.
Clint - Howe, TX
03/05/2013
Out standing experience. Helpful agent on the phone and rapid shipping.
John - St Helena Island, SC
03/05/2013
I recently purchased a Pop n Lock tailgate lock for my 2007 Chevrolet Silverado 3500 and installation was a breeze. Shipping was fast and I actually received the lock two days prior to the anticipated date.Previous to this transaction in 2009, I had purchased a Reese Select Plus 20,000 lbs 5th wheel hitch and a Teckonsha P3 proportional brake controller, both of which have performed trouble free for the past three years.
Robert - Jackonsville, FL
03/05/2013
The etrailer.com folks have been just super about not only fulfilling my order very fast, but in sending me communications every step of the way! I wish all businesses had their customers in mind in providing such good service as etrailer.com has done for me! Thank you, etrailer.com!
Mark - Canton, MI
03/05/2013
Very impressed. I placed my order on Saturday and it delivered on Tuesday. Awesome! The videos very clearly showed me how to install the hitch and wiring. No problems at all. I will be back!
Layne - Toledo, IL
03/05/2013
What a great buying experience, with the easy to understand fitment guides and descriptions my tandem axle wheel replacement was a breeze. Excellent customer service and super fast shipping, etralier will be the only place I buy from for my trailer needs.
David A - Milford, KS
03/05/2013
Good ,prompt service !
Michael - Boaz, KY
03/05/2013
Thanks so much for the great shipment time on my order,I ordered on monday the 4th an got it the next day great job much appreciated ,I will send pictures when I get the product installed on trailer
Thomas - Bloomington, IL
03/05/2013
my initial experience with e-trailer was great. Everything was very clear on line to assist me in finding what I was looking for and the prices were good, too. Now we shall see when my parts get here.
Greg - Howe, IN
03/05/2013
My first purchase with etrailer was for a trailer hitch, wiring kit and bike rack. The parts arrived very soon after ordering and were in perfect condition. The shopping experience was great. The website was easy to navigate and the help topics and videos made the installation simple. This time when I needed parts I knew exactly where to go. Thanks etrailer. Ill be back.
Steve - Clinton, MS
03/05/2013
I ordered the thule apex 5 bike rack and received a hitch that looked like it went on a tractor, however, the ladies that I spoke with in customer service were great and my correct order came very quickly. I really like the E-mail updates and how quickly they resolved the issue. The bike rack was better than expected and we are already using it on family trips, best bike rack Ive ever seen!!!!! Warehouse a grade D for shipping wrong product Customer service A+ Products A+ I love this bike rack!!!! Yes I would use Etrailer.com again and recommend it to friends solely biased on your customer service- Nicole, Janice, Alexis, and Dan. Thanks again!!!!
Kevin - Arimo, ID
03/05/2013
The lady that helped me with my order did an outstanding job. She knew exactly what I needed to wire my vehicle to a trailer. Reminded me of what good service is supposed to be like.
Wade - Athens, AL
03/05/2013
I was recommended your company by Optronics Corporation. I was looking for specific lights for my older trailer. I called from work on my cell phone and was assisted by a Miss Ashlie B. INCREDIBLE! With only vague descriptions from me, she was able to locate and email me items she thought I was looking for. When I got home, I found them, ordered them, and heard back from your shipping department almost immediately. What a GREAT experience. Right stuff, right people and a GREAT buying experience. I will most certainly recommend your company to anyone looking for parts. I will also be BACK for any future needs for my trailer. Thank you for your Company and service!!! Scott
Scott - Napa, CA
03/05/2013
etrailer.com is wonderful. I purchased a hitch for my Subaru Outback and my son-in-law and I installed it while referring to the video. I also needed to buy the wiring harness and was able to follow the video to find the connection in my car - UHaul wanted $60 to pull the wire out for me. So with etrailer.coms videos I was able to save that money and do it myself. I will definitely refer them to others.
Sylvia - Bakersfield, CA
03/05/2013
I have made purchases here before without any problem or incident,I have also used your assistance with some technical questions and found it very helpfull.
Michael - Nesconset, NY
03/04/2013
I called on a Sunday and it shipped on the same day. Im impressed.
Gene - Norwell, MA
03/04/2013
Etrailer always has the products that I need for towing at the best price & the best customer service. Ive bought many hitches from Etrailer and they always ship quick & install easily. The T-one connectors rock. Customer service is top notch. You will get an email from George with your order update soon after you order. Save some money, do it yourself and do it right.
Edward - Nashua, NH
03/04/2013
Great Service. Super quick processing and shipping. Love that an actual representative contacts you instead of an automated response.
Brian - Merrck, NY
03/04/2013
I spent quite some time locating this little light for my old 1973 Pontiac GP . . . very surprising how hard it was to find a light that would work.
Elden - Willcox, AZ
03/04/2013
118409 T-one Wiring Harness Jeep Wrangler The video was excellent and let me know what to expect. I was able to complete the installation without too much difficulty. Disconnecting the original wiring proved to be the hardest part but everything with the product was good. Thanks for providing the video demonstration.
Daryl - Creede, CO
03/04/2013
Overall, I was very satisfied with my purchase. The website was easy to use. I ordered my items on a Monday and received them on Friday. The trailer hitch was very well packaged and secured in a box so it was perfect when it arrived. Ive heard other companies/sites dont take the time to package appropriately, thus leading to damage in shipping. Pricing was also very competitive.
Joshua - Sauk City, WI
03/04/2013
Site was super easy to use, response was very fast, could not be more pleased .
Oran - Seven Points, TX
03/04/2013
WOW!! Amazingly fast service . After checking every parts store and trailer company in my area , no one had the right part. I hop online and check your site and within 15 hours my trailer wire kit is on its way to my door! Thanks etrailer.com!!
Jason - Reddick, FL
03/04/2013
very good
Brian - Round Rock, TX
03/04/2013
etrailer was great to do business with. They had the parts we needed, shipped them promptly, and the ship tracking was up to date. Fast friendly service.
Brett - Olympia, WA
03/04/2013
Great price! Made in America. Quality all the way. Did I mention that it only took 3 days to receive with the free shipping option! I cant wait to get it installed, thank you.
Kevin - Madison, WI
03/04/2013
So happy I found this site for the trailer parts that I needed but,were hard to find locally. The customer service is second to none and the nifty tracking service is unique. My items arrived quickly and are of high quality.I hope Im done with my trailer for awhile but,will be back if need be.
Michael - Lake View, NY
03/04/2013
The lady that help did every well.
Paul - Garyville, LA
03/04/2013
The product was great as was the advice and service. The shipping was so quick I could not believe it. Although I was kept informed vie E mail, the product arrived almost as quick as the E mail informing me it had been shipped. Thank you. Barry.
Barry - Brady, TX
03/04/2013
Excellent to do business with. A+++
Guy - Holly, MI
03/04/2013
Great communication, prompt shipping.
David - Miramichi, NB
03/03/2013
Wow. Seriously? Ordered Saturday afternoon. Shipped Sunday afternoon. These guys are FAST! :
David - Centerburg, OH
03/03/2013
E-trailer .com is the place to shop. I have 3 farm trailers that i use at the farm. Anytime I need a part for one of them or our RV, I go straight to their website. I have not come across any part I needed that they do not carry. The price is better than I can find local, even adding shipping. They also have helpful tips and videos if needed. Customer service is second to none. They have helped me with problems that I caused as well as one they did. No hassle, they just make it work for me. I especially like free shipping on $150 orders. That is when shipping usually adds up.
Max - Anderson, SC
03/03/2013
checked your web sight and was impressed how easy it was to find what i was looking for. The electric trailer jack i purchased was just what i was looking for. Told may son inlaw about it, he called me later and said he was also purchasing one for his trailer. Waiting for its arrival will install it and see how it works
Richard - Selah, WA
03/03/2013
Very quick service, quick delivery... very satisfied.
Roland - Bergenfield, NJ
03/03/2013
I am very satisfied with price, quick shipping and the products offered at etrailer. But above all, the product installation videos and tech help readily available on the website are top notch. As proof of this expertise, I have seen other websites link to etrailer for this info. I will certainly look to etrailer for any future needs.
Greg - Toledo, IA
03/03/2013
Great web site and great prices but you charge too much for shipping.
Bruce - Kilauea, HI
03/02/2013
eTrailer.com has the best customer service you could ever imagine. Prompt updates on my order status and extremely quick expediting of my order. The best buying experience, I appreciate it, thanks!
Paul - Green Lane, PA
03/02/2013
fast shipping to Canada, was impressed how fast i got my parts even know they were back ordered, easy to install the the upgraded 7 way trailer adapter on a 2001 f-150, took me 5-10 mins to install will use etrailer.com again
Aaron - Ayr, ON
03/02/2013
Excellent Service
Arthur - Melbourne Beach, FL
03/02/2013
Great site & Great service
Craig - St. Pete Beach, FL
03/02/2013
Good buying experience
Floyd O - Littleton, CO
03/02/2013
Ordered Sunday morning, shipped Sunday afternoon! What more can I say. This is my second order with etrailer.com and the first was just as prompt.
Jan - Long Beach, MS
03/02/2013
My most valuable and meaningful experience was the customer service I received. It was prompt, courteous, and very generous. Kevin J gave me an upgrade for shipping at no additional cost to me. The package came as promised within the stated time frame. For me product quality is important, but good customer service runs a very close 2nd. Thank you etrailer, you guys are top notch in my book. Signed: S.G.M
Shawn - Harrington, DE
03/01/2013
Great company, I bought 3 trailer hitches from them and the worked great. I tell everyone to you them. The name is easy to remember too.
Robert - Silver Spring, MD
03/01/2013
Excellent web site. Great choices, informative best ever and has what anyone needs. The one-stop-shopping choice. Thanks
Dennis - Owensboro, KY
03/01/2013
Very good service and fair price. I placed my order on a Sunday, in less than two hours I recieved an email stateing that my order had shipped and I had been upgraded to express shipping.I recieved my order on Thusday. I have recommended the store to my friends.
James - Jourdanton, TX
03/01/2013
Good website, was really happy about the upgrade on the delivery.
Herman - Prescott, AZ
03/01/2013
I was in a crisis for the part and they got it to me on time. Thanks
Melaine - Henderson, NV
03/01/2013
I was pleased with the prompt attention my order received, and delighted that they were able to upgrade my shipping time at no charge....my cargo rack and bag arrived within 5 days including a weekend. Very impressive service!
Cynthia - Nacogdoches, TX
03/01/2013
Very fast service, with follow up e-mails. I will do business here again!
Jim - Williamstown, NJ
03/01/2013
I was surprised with the service at etrailer.com when looking for boat trailer wheels and tires. They had what I wanted at a price lower than most and fast shipping, they have earned my business. Thanks
Ralph - Bascom, FL
03/01/2013
E-trailer has all the information you need to get everything you need to fit your vehicle.
Kris - Holland, TX
03/01/2013
I enjoy buying from etrailer. They have good selection at a good price and have always shipped my orders promptly.
Les - Verona, WI
03/01/2013
I expect my order to arrive today and based on several previous orders from etrailer Im confident everything will be as ordered. I was very pleased with your quick response to a technical question prior to my most recent order. The Order tracking feature is great and works well. Im pretty good with following the written directions but the videos are very well done and really help show ways to make the job easier. Free shipping on bigger orders and fast delivery are great.
Spencer - Madison, AL
02/28/2013
I was very happy with the trailer tire that I purchase and the speedy response and shipping time that it took to get to me.
William - Gulf Shores, AL
02/28/2013
You guys are awesome!
Daniel - Hopatcong, NJ
02/28/2013
Great design. It fit my 2007 Honda Forman great.
Douglas - Grand Forks, ND
02/28/2013
Very impressed with etrailer. Great service from start till delivery.....
Jack - Sevierville, TN
02/28/2013
Shipped amazingly fast all the way to Hawaii. The video made it easy to understand how to install.
Richard - Kailua Kona, HI
02/28/2013
It was a relief to find the Thule Bicycle rack thumb screws. The price was fabulous and the delivery was right on time. Thanks,
Larry - Signal Hill, CA
02/28/2013
Fast shipping: Less than I expected Good communication: Detailed information about the products, shipping, and follow-up with the client. Overall: Excellent!!!!
Leonardo - Niagara Falls, NY
02/28/2013
Great website. I found the video of how to install my product very helpful in helping me make my ion and in knowing what to expect when installing. Free shipping was another great bonus.
Jason - Santee, CA
02/28/2013
I have used eTrailer for several purchases trailer hitches and cargo accessories. The customer service and quick turnaround cannot be beat. The prices are usually lower by at least 10 - 15 versus local shops even considering the shipping costs. I wont shop anywhere else.
Stephen - Tucson, AZ
02/28/2013
So far everything Ive ordered is great quality and arrived in 2 days, which is super fast and free. Customer service is awesome too. The videos and pictures on the website make the installation, which I normally wouldnt have even tried to do myself, really easy.
William - Tinley Park, IL
02/28/2013
Service couldnt be better, very prompt. Price was good. Parts fit and worked.
David - Marion, IN
02/28/2013
Very happy with the customer service from etrailer. Their prices are very competitive and the go the extra step to get your order to you quickly.
Russell - Pottsville, PA
02/27/2013
Best Pricing and delivery on time is very important to me. This was just one more item that I ordered without any problems. I will be ordering from etrailer again!!!!
John T. - Merritt Island, FL
02/27/2013
Excellent customer service.
James - Marblehead, OH
02/27/2013
This is my second purchase from etrailer.com and both transactions went perfectly. I had a question on this most recent order and received my answer very quickly with a simple phone call. The communication is superb. My first order came very quickly and the installation was simple. That hitch and wiring has been performing beautifully. I expect that this one will be the same. Thank very much. I will definitely recommend your site to anyone looking for trailer hitches and accessories.
Curtis - Corona, CA
02/27/2013
Etrailer.com was very prompt in shipping my order. Their customer service was terrific at letting me know the status of my order. The package arrived very quickly. It was exactly what I needed. Great job etrailer.com!
Max - Sherman Oaks, CA
02/27/2013
Ordered 2 electric cooling fans. Got 1 in a couple days. Took almost a month to get the second one. Needed them both to finish my job. I think thats slow service.
Dave - Tulsa, OK
02/27/2013
The step bars went on great, Shipping was excellent and fast. Really easy to order. Thanks We will do it again.
William - Ithaca, NY
02/27/2013
Always top notch when I order from here. Fast free shipping and great prices. Also found the answers to my questions in the Expert Answering section.
Matthew - Two Rivers, WI
02/27/2013
Even though I called late in the day, the representative made sure that my order shipped that evening. Thanks for providing a cheaper alternative to OEM parts.
Seth - Santee, CA
02/27/2013
Calvin was very helpful and help me with the whole process of getting the right parts. Tx
Alexander - Dover, NJ
02/27/2013
This was my second purchase from etrailer and I am extremely happy with the service received. My orders were shipped and received promptly and you cant beat the price.
Charles - Daytona Beach, FL
02/27/2013
Always have the parts Ive needed Fast shipping
Scott - Bayville, NY
02/27/2013
i must say it is one of the best service i got from any company so far. their system on line is very easy and price very good.
Nazim - Hialeah, FL
02/27/2013
So far, with 3 or 4 orders from your company, I am pleased. I only had 1 issue that failed, which was a trailer light harness that only worked for 6 months, but may be attributable to the car. All other purchases met my expectations and installation was a good experience. Thanks for your prompt shipping and quality of merchandise.
Dennis - Chestnut, IL
02/27/2013
These are great people to do business with and very honest I advice you to deal with them you will not be sorry.Great product
Dan - New London, MO
02/27/2013
The Lady I spoke to was very SMART about the product I was calling about because now days thats hard to find somebody that knows what they are talking about. So thanks to that fine Lady that help me out!!!!
David - Godley, TX
02/27/2013
I mistakenly ordered three sets of tire chains when I wanted only one set. I couldnt edit the order and it was confirmed unexpectedly. I immediately called the 800 numbe and got Mark L. He was completely understanding of my proble and solved i within minutes, then kept me informed by email. I could not ask for better service Sincerely, Dr. Hank McGuckin
Hank - Santa Rosa, CA
02/27/2013
Great shopping at etrailer they upgraded shipping at no extra charge.
Kent - Elk Grove, CA
02/27/2013
Very fast delivery. good products Great price
Dennis - Manchaca, TX
02/27/2013
large inventory, good prices and quick delivery
Jeff - Greenwood, CA
02/26/2013
My order shipped in just over 12 hours. Thats what I call great customer service. Thank You
George - Claremont, NC
02/26/2013
Great experience, Great prices. Will be doing more business in the future.
Clint - Deming, WA
02/26/2013
She was very helpful, she even made a call to the supplier to see if the bracket could purchased separately.
Frank - Solon, OH
02/26/2013
I was thoroughly impressed with the etrailer experience. The customer support was excellent. Such a great website. I recommend them to anyone with trailer needs.
Bryce - Cheyenne, WY
02/26/2013
Very impressed with shipping, fast delivery. No problems or hassle, very satisfied.
Carlos - Texas City, TX
02/26/2013
Very fast and efficient and free shipping, good communication after the sale, friendly staff. The website is easy to navigate, and simple to use to get exactly what you need for your make and model of car. I havent installed the hitch yet but it looks to be quite straightforward.
Mark - Uhrichsville, OH
02/26/2013
I am really pleased at the quick response time and the shipping from etrailer.com. I had one issue with my shipping address which I received a phone call and corrected the issue on my end and a shipping status with-in a few minutes afterwards. Thank You very much.
Gerard - Junction City, KS
02/26/2013
Etrailer has great service and excellent communication regarding the shipment. The shipping was fast and very resonable. I will never buy from anybody else
Alex - San Angelo, TX
02/26/2013
Excellent. Shipped same day parts were ordered.
Larry - Bedford, TX
02/26/2013
Great easy to navigate web site. Great ion In models and brands. I order a trailer hitch from you about six months ago, and again everything looked and was the as seen in your site, delivery was faster than Id expected. there were no hitches. Pun intended... : This time around my shipping was upgraded by your shipping dept. at no additional cost to me. Thank you.
Douglas - Camarillo, CA
02/26/2013
Ordered an electric brake controller, shipped same day as order. Followed installation video and took less than 30 min. to install.
Todd - Morehead, KY
02/26/2013
Hitch was a perfect fit
Bryan - St. Peters, MO
02/26/2013
Absolutely excellent service and product. The winch is exactly what I wanted and the price was too. The very fast shipping was also a great plus. Thanks!
John - Menomonie, WI
02/26/2013
Awesome folks, fast shipping, great prices cant ask for more!
Michael - Garland, TX
02/26/2013
Wow! Super fast friendly service, processing and shipping. The folks at etrailer.com have an excellent system going! Have quality merchandise at very good prices. Would definitely order from them again without a doubt!!!
Anthony - Northern Cambria, PA
02/25/2013
amazing service.
Raymond - Denver, CO
02/25/2013
Great service.....as always
Steve - Wenathcee, WA
02/25/2013
Pleasure to do business with, Great prices and Fast Shipping. Will be back again and again. Thanks!
Gill - Oak Creek, WI
02/25/2013
I just received my order, it came in on time without delay. I want to thank etrailer for having my order here on time.
Curtis - Mascot, TN
02/25/2013
UPS dropped my order off the other day I found out my 2007 Silverado was the newer versio and the one I placed the order for was for the old version and would not work I just bught the truck the other day from a dealer 1 mile from the location. I called and spoke to Tommy C. Was advised they had the one that would work on my truck. I drove to there location and returned the one that did not work and got the proper one. I had trouble with it sticking and one of the gentelmen working there helped install it. Sprayed some Break Free on it when I got home works fine. COULD NOT ASK FOR A BETER PLACE TO PURCHASE ITEMS FROM THIS IS MY 4 th TIME IN LAST 5 YEARS DOING BUSINESS WITH THEM. I had already sent several friend to purchase itms from them in last couple years.
Kenneth D. - Jonesburg, MO
02/25/2013
My son recommended Etrailer after buying his hitch from you. I am really impressed at your prompt service. Its been a great experience.
David - Plymouth, MA
02/25/2013
awesome ..by far best customer service ive delt with in a long time…
Roland - Wyantskill, NY
02/25/2013
This is the second time Ive ordered stuff from you and its been a great experience each time. You are very timely with your e-mails and I have had zero issues. Great place to do business.
Mark - La Habra, CA
02/25/2013
Super cooperative customer service by Pat.
Geoffrey - Marco Island, FL
02/25/2013
The ion is great and the customer service is even better.
Benjamin - Auburn, WA
02/25/2013
OUSTANDING SERVICE! I ORDERED MY TRAILER HITCH PACKAGE TODAY AND JUST GOT CONFIRMATION THAT IT SHIPPED TODAYTHE SAME DAY , WITH AN UPGRADE TO EXPRESS SHIPPING! WISH ALL BUSINESSES IN THE GOOD OLE US OF A WOULD ADOPT YOUR CUSTOMER SERVICE ATTITUDE. WILL LET ALL KNOW WHEN I HAVE RECEIVED MY ORDER AND HOW IT GOES FROM THERE. WILL DEFINATELY GET BACK TO YOU GUYS. HOPE TO RECOMMEND THIS TO ALL MY AQUAINTANCES. KEEP UP THE GOOD WORK!
Bruce - Marlow, OK
02/24/2013
I have been buying from etrailer for several years now and their service, products and prices have been outstanding!
Fernando - Coral Springs, FL
02/24/2013
Ordered my first Town Car hitch from you last Nov. Great product and easy install. Car got hit by a bread truck and totaled just after install. Bought another Town Car and ordered another hitch as I was really pleased with the last one.
Earl - Cleveland, SC
02/24/2013
Good ion, good website menu, and easy to customize for your vehicle. I ordered an entire towing package for a Nissan Titan, hopefully I will be able to hook up everything and tow.
Paul - St. Louis, MO
02/23/2013
Informative videos and information. Great prices. Awesome customer service. Will buy all my trailer parts from etrailer.com from now on. Thanks!
Ila - Tampa, FL
02/23/2013
Very satisfied. Was able to talk to a real person when I called. Sales people were very helpful and friendly.
Louis - Rigby, ID
02/23/2013
This is a great place. Fast in ordering & shipping.
Lon - Alvin, TX
02/23/2013
The service was very fast. The lights fit perfectly on my 1995 Shorelander trailer. All bolts came with the lights. Great job. Thanks.
Robert - Imperial, NE
02/23/2013
Your product and delivery are outstanding. It was delivered on time and the product matches the description at your website. I am very happy to find a metal vent cover. The high altitude 5,000 foot sun quickly eats up the plastic vent covers. As soon as the outdoor temperatures get above freezing Ill install your metal vent.
John - Sonoita, AZ
02/23/2013
etrailer.com has a wide selection of for all of your truck accessories from interior to exterior. All of the items that I browsed gave a detailed description of the item . Easy check out and a quick response to the items that I purchased.
Scott - Carmi, IL
02/23/2013
Amazing!!! Ordering process and shipping time exceeded my expectations. Great company to do business with.
Richard - Punta Gorda, FL
02/23/2013
Excellent communication.
Jason - Rochester, MN
02/23/2013
My experience with etrailer has been first rate. They pay attention and follow up. Two things that are woefully lacking in custormer service these days. Their product line seems quite extensive as well.
Joseph - Lynn Haven, FL
02/23/2013
I just install my hitch today. Had no trouble in doing so. Instructions were right on, and took just over 3 hours, like they advertized. Maybe I could have got a better price on the stuff I ordered but there tech support is outstanding and thats why I will always use etrailer for all my hitching needs.
Dave - East Amherst, NY
02/23/2013
Trailer hitch arrived fast was easy to install on my 99 Honda CRV
Michael - Sutter Creek, CA
02/23/2013
Was happy to know my order shipped really fast am waiting on it to get here. The price on here are just great and looj forward to getting more stuff for my car soon!! Thanks guys you all seem to have a good thing going!!
Asa - Newport, NC
02/23/2013
A very impressive company. I placed an order online and within minutes I received personal confirmation of the order. Shortly after I received another email from someone else saying my order was Shipped! A couple days later I received my order. I ordered the 2 piece vent. One word to describe it…stout. Very well made. Impressive liw profile design. The pictures and videos do not do it justice. There is a nice lip on the 6 circle and a nice drip edge on the inside baffle that extends well past the inner lip. Water cannot get in. I cant think if another online company that compares.
Damon - Sanford, FL
02/22/2013
Great Job!!
Robert - Deerfield Beach, FL
02/22/2013
Nice product for the price. I priced many places and etrailer was the best price. I wanted to have a carrier that would pivot up when not in use and this product does that for this price. Great communication regarding shipment. Arrived in good shape and with instructions easy to put together. No missing parts as well.
Charlie - Marshallville, OH
02/22/2013
Ordered a curt hitch for a 2013 equinox Wednesday and received it Thursday. Took me a little over a hour to put on probably since I am 70 and had to wait for the garage to warm up. E-trailer updated my free shipping from 5-7 business days to three express for free too.
Donald - Hoffman Estates, IL
02/22/2013
I ordered 4 new springs,tandem-axle kit and u-bolt kit for my trailer. Order came very quickeven with free shipping. Installation was no problem. I am very happy with etrailers ease of web ordering, excellent fit and quick service.
Joseph J - Greenville, PA
02/22/2013
The reps at etrailer were great. I noticed after I entered my order that I had an error on my mailing address. The order had shipped so fast it had already left their facility. The etrailer reps coordinated correcting the mailing address with UPS and I still received the order within 3 days of originally entering it. Thanks for the great service...Tom in Bama
Thomas - Mt. Olive, AL
02/22/2013
Excellent experience. Hitch installed on my 2012 Honda Odyssey in less than 30 minutes as advertised. Delivery was quick and instructional video link was helpful.
Chris - Lansing, KS
02/22/2013
Great website videos help me to pick the type of light I was looking for without guessing. The order shipped quickly and the lights were on my trailer in no time.
Meredith - Lyons, GA
02/22/2013
received the trailer tongue jack in record time. Thanks for the fast service.
Roger - Franklin, NC
02/22/2013
great service and products,thanks
Thomas - Graysville, TN
02/22/2013
I am very impressed of how etrailer.com does business!.soon after I order the parts that I needed for my Kia Sedona they send me an e-mail telling me that my order was updated from a 5 to 7 day delivery to a 3 to 5 days delivery at no extra cost. it is this kind of service that makes you a returning client!. Thanks etrailer.com! :
Gerald - Fort Worth, TX
02/22/2013
Just got my Hidden Hitch trailer hitch today. It fit perfectly on my 2003 Ranger Super Cab, installation was super easy. Shipping was VERY FAST as well. Thanks for the great product and service!
Andrew - Ashby, MN
02/21/2013
Ordered a Yakima wind shield and end caps for my rack. Shipping was super fast and packaging was great! Will do business again for sure.
Russell - Athens, GA
02/21/2013
The Pop & Lock installed in minutes just as advertised, and I was very pleased with the speedy delivery!!!!?
Barry S - Pasadena, MD
02/21/2013
Best customer service ever. Quality products! Thanks
Kathy - McLoud, OK
02/21/2013
Very easy to navigate the website. I found what I wanted quickly and had several choices, depending on my needs. Checkout was simple an my order was on its way. I was surprised to learn that it was actually going to arrive quicker then expected which makes me even happier. I have purchased from etrailer before and again you have exceeded my expectations. Keep up the great work. Thanks.
Gary - Murrells Inlet, SC
02/21/2013
Quick shipping and great service. Definately use etrailer again
Scott - London, ON
02/21/2013
Item arrived in two days and I am excited to use it this next week on our holiday
Rick - Greenfield, IN
02/20/2013
The way online shopping should be. Priced great, shipped the same day. Updates sent to email with tracking info. Will do business again.
Eric - Derry, NH
02/20/2013
Thanks for the prompt service.Ordered Sunday night and box on front porch 1 p.m. wednesday,have bought several different styles of mirror extensions and they either didnt work or fell off. I can see this design is going to work . Once again Thank You for the prompt service.
Allan J - Rothschild, WI
02/20/2013
Your online information, products and video were greatly appreciated and price made decision easy.
Mark - Boulder, CO
02/20/2013
I like the videos and helpful advice!
Mitch - Portland, OR
02/20/2013
Great service. Item arrived earlier than expected. Good price. Keep it up and thanks!
John - North Charleston, SC
02/20/2013
My experience with e trialer was great, the price was the best I could find anywhere including other web sites and brick and morter stores. The item shipped promtley and I am currently waiting for it. I will let you know more when it arrives.
Judith - Winter Haven, FL
02/20/2013
My first order with etrailer, Quality products, great pricing, fantastic customer service and fast delivery. I couldnt be happier.
Dave - Bartlett, IL
02/20/2013
Excellent price and delivery. An unbeatable combination. Ill be back and buy my third hitch from you guys for sure.
John C - Lake Forest, IL
02/20/2013
This is the second time I have ordered from etrailers, and the experience has been great both times. Instant order acknowledgement, and my items are shipping the same day! the free shipping over $150 is great too, saved me 28 bucks!
Todd - Grand Rapids, MN
02/20/2013
Called and spoke with Louis. Super friendly and definitely able to help me. I needed a carrier for my SUV by the next week and he assisted me in finding the one I needed. Checked my email a few hours after speaking with Louis and saw that it had shipped. Amazing! Thanks etrailer and thank you Louis!
Matt - Waukee, IA
02/20/2013
The service is great,all the people their helpful and just very very nice to deal with.I will always do business with etrailer.
William - Hampshire, IL
02/20/2013
As in the past my experiiance working with e-trailer has been exceptional. Your price are competive and your attention to exceeding my expectations have GREAT!! Thank You John G. I am more then happy to share your site with my friends.
Charles - Salem, OR
02/20/2013
Ive used you before and Ill use youagain!!!
Dave - Middletown, CT
02/20/2013
fast&easy and good price on all items,also fast delivery.
John - Rockford, IL
02/20/2013
The website guided me to a good choice of hitch kit and wiring kit for my vehicle. Installation was straightforward. They had a better price than a competitor for the same equipment, and their free shipping was very fast.
Greg - Greenfield, IN
02/20/2013
I am very happy, very good service, and fast delivere. Tanks
Luis - Astoria, NY
02/19/2013
Very fast shipment and a missing part was resolved equally quickly. Very good customer service after the sale. Thank you!
Allan - Normal, IL
02/19/2013
Very impressed with etraiter. Great communication, fast delivery. First order was a strap that could not be purchased locally, etrailer offered me a ion. Have since ordered two additional items. Highly recommend
Billy - Bonneau, SC
02/19/2013
Very good web sight....easy to use.
Donald - Lake Stevens, WA
02/19/2013
Excellent, I am based in the UK and needed hitch parts for my RV. I use a collection and forwarding agency in Florida so it made sense to try and fine a local supplier there. But that was a pointless exercise. Etrailer had all the parts in stock and shipped within hours. Jamie was especially patient with my questions and then resolved an error with my online order. I would recomend them to anyone.
Michael - Sarasota, FL
02/19/2013
My experience was good, although I was disappointed to know that the item was not in and they had to order it. I always had to keep in contact with them to make sure that they were on top of my order. The pricing was really cheap and I saved a whole lot of money so waiting that amount of time was worth it in the long run.
Matthew - Stewartsville, NJ
02/19/2013
You have a really good fulfillment system. It keeps the customer informed all through the order to delivery cycle. Hope to do more biz with etrailer in the future.
George - Tombstone, AZ
02/19/2013
everything went well very happy so far.
Mike - Mechanicsburg, PA
02/19/2013
Great wealth of information in videos. Fast shipping and they match prices of competitors. Keep me up to date with the status of the purchase. Cant ask for any more!!!
David - Silver Spring, MD
02/19/2013
opted for slower free shipping received on 2nd buisness day including one day which was holiday shipped accross 4 states order complete as purchased outstanding service never dealt with such satisfaction before totally pleased
Gerald - Mitchell, SD
02/19/2013
GREAT AS ALLWAYS THANK YOU
Francis - Rockville, MD
02/19/2013
Great experience. Ordering could not have been easier. Follow up e-mails go above and beyond. Your customer service is great!
Deborah - West Chester, OH
02/19/2013
This is the 3rd unit I bought from you. Went in as quick as you could believe.
Lee - Woodinville, WA
02/19/2013
I was extremely pleased with the excellent service provided by Stephanie. She was very professional and easy to work with. Stephanie is the kind of person all callers would be very fortunate to have help them with an order. Thank you, Stephanie.
Harry - Carlinville, IL
02/19/2013
easy to use website. Made a purchase and immediately received a call from a polite representative to verify a mistake I made on my order. Received solid emails on status, including tracking pages to trace my package. Delivered as stated on time and very well packaged even though it was just a swing bar for my trailer. Excellent product that exceeded my expectations. I WILL be using this company again. Solid work ethic.
Mike - Chandler, AZ
02/18/2013
The best and fastest tech support of every company I have contacted..I run my own business and over the years in my experience etrailer gets my business everytime....They answer any question even if im not placing an order. Thats RARE…
Mark - Garden Grove, CA
02/18/2013
E-trailer was great. They were super-fast, very personable, and reasonably priced.
Steve - Spencer, IN
02/18/2013
eTrailer had exactly what I was looking for at a great price. The ordering process was simple and the updates on the shipping are top notch customer service. Great all around experience.
Adrian - Bluffton, SC
02/18/2013
Your ease of ordering and timely shipping really stand-out in todays eCommerce. The product is as stated and arrived in four days, installed easily, and is used often. Good hitch, good shipping and good people. What more could anyone want in an experience of shopping online. Thanks, William
William - Culebra, PR
02/18/2013
I have always been more than pleased by everyone there. I have ordered from E-Trailer many times and never a problem. I wish all shopping was this easy.
Steven - De Forest, WI
02/18/2013
Very fast service
Danny - Visalia, CA
02/18/2013
Best prices that I could find on my hitch and bike rack, and unbelievable service. I ordered them on a Wednesday afternoon and had everything installed on my vehicle Friday night. I figured it would take a week or more with the free shipping option, but was pleasantly surprised!
Brody - Myrtle Beach, SC
02/18/2013
These guys are insanely helpful !!! i have never had a more enjoyable transaction !!! Wicked fast and informative. wish they all could be this good. I will definitely be shopping here again !
Robert - Smethport, PA
02/18/2013
Excellent Service!!! Extremely Quick shipping!!! Also has a video you can watch on how to install just about everyone of their products. You will not find a better place to shop for your towing needs.
Dylan - Willow Spring, NC
02/18/2013
i was glad to find your great web site. alot of imformation there.if i need more wiring i will return..
David - Louisville, KY
02/18/2013
Great to deal with. My 2013 Dodge Grand Caravan front floor mats fit perfectly. Would highly recommend etrailer !!
William - Aylett, VA
02/18/2013
This site is incredible,they ship to you right away and stay in touch with you about what you ordered.
Gary - Springville, IN
02/18/2013
E trailer was priced right and my order was recived faster than expected. Excellent customer service. Thank you E Trailer.
Kevin - Jenison, MI
02/18/2013
HI, GUYS YOU AR THE BEST, I BUY A LOT STAF FROM ETRAILER ,ALL ITS VERY GOOD ALL , TANKS AGAIN WALTER MARTINEZ ,I RECOMMENDED ETRAILER.COM TO EVRY FRIEND 100 YESS !!!
Walter - Stamford, CT
02/18/2013
Outstanding Value and super fast shipping service. VERY HAPPY with everything and will definelty buy from again. I will also tell everyone I know that has a need for any tariler parts.
David - Bradenton, FL
02/18/2013
So far everything has been excellent. I immediately received an order confirmation followed by shipping data and later with another email upgrading the free shipping to a two day sooner schedule. This is my first experience with etrailer and I am definitely impressed with good service and prices.
Jay - Austin, TX
02/18/2013
Honest, very upfront company that does exactly what they say. It has been a great experience to do businees with etrailers and I hope to do more in the future.
Richard L - Springdale, AR
02/18/2013
I got a shipping up grade and an item at a great price. whats not to like about that?
Curtis - Red Level, AL
02/18/2013
Wow. Placed an order at 8 and it shipped at 9:20. Now thats quick service.
David - Vero Beach, FL
02/18/2013
Excellent! Ordered a tow hitch and now some grease caps. Fast shipping, great service, great prices, and a nice organized/easy to use website. Thanks!
David - Croton On Hudson, NY
02/18/2013
This is the second hitch I have purchased from etrailer. The quality is top notch and the service is equally good.
Scott - Las Vegas, NV
02/18/2013
I found you on the net., I found what I thought I wanted but was not sure. I had ordered the same hitch from JC Whitney for $229.00 but they wrote me back and had to refund my money because they were out of stock. I called your company and you also had the same hitch but were out of stock. Your sales-gal made a call to the manufacture who said that they did indeed have that hitch in stock and I told her to order it for me that I needed it asap. She was very helpful and went out of her way to get me the product I needed in a timely fashion and I am so happy I found you on the web and that you have qualified salespeople, who go out of their way to serve your customers. The boss should buy her lunch for doing such a super job! Although I had to pay a little more for this hitch than at JC Whitney I at least am getting it and I wasnt sent a email stating it is out of stock and I am SOL. So thank you very much and if I am ever in the need for a service such as yours you were put in my favorites. Thanks once again!
Dennis - Hemlock, MI
02/18/2013
Great service and prompt delivery. Thanks.
William - Clifton, VA
02/17/2013
When I put in an order for new trailer wheels and tires on Sunday with the cheapest ground shipping I didnt really expect to get them very quickly. I was so surprised to receive an email back the same day saying that not only had my order already been processed and shipped, but they upgraded the shipping for free. I couldnt believe the tires were waiting for me when I got home on Wednesday. What a fabulous experience. This was my first time shopping with etrailer, but it definitely wont be the last. Amazing customer service!
John - Durham, NC
02/17/2013
The shipping was fast and cleaneverything I ordered came in just fine, and I would use etrailer.com again.
Christopher - Oakland, CA
02/17/2013
I was very pleased with my first experience with etrailer. The transaction was smooth, and the communication and shipping was top notch and fast! Thank you etrailer. I look forward in doing future business with you!
Thomas - Hudson, WI
02/17/2013
To me eTrailer.com its the best website I tried to find all the parts that I needed for my frontier in 5 other websites but non of them had it. And they are so helpful over the phone
Victor - Oneonta, AL
02/17/2013
I Loved several things of my experience dealing with E-Trailer. First: They had the product clearly and easily found on the web site right off the bat. I Loved the way you could compare two of their own products side by side to help with choosing the best product for you. I loved the fact I could call in the middle of the afternoon on a SUNDAY and place my order with a live representative. Loved that she was very professional and knowledgable. Even letting me know how much of the product I was ordering that they keep in stock since it is more a speciality part. Then was quick to let me know that they could get more of the parts in rapidly and to my door just as quick. I loved they instantly were emailing confirmation and filling me in how they would continue to follow up with my order. I loved she sets me up to receive the special catalog/sales items E-Trailer regular offers. So in short, I loved my entire buying experience with e-Trailer.
Lance - West Monroe, LA
02/17/2013
Phoned about parts if in stock.Gail very helpful.Took my order ,made sure it was shipped right away.Had to pick it up in Great Falls,only had 2 day window to do so,as I live in Medicine Hat AB.Will see if parts are there on 25 Feb.Send another message when get back to Canada.
Jim - Great Falls, MT
02/16/2013
Very cool shopping site found just what I wanted and service is awewome!
Mark - Raymore, MO
02/16/2013
Great, shipped right away and received right away. What could be better? Laura was courteous, knowledgeable and pleasant to speak with. The whole process took just a few minutes. The trailer hitch looks solid and very easy to install. looks like an OEM application. Like your tracking detail, neat.......
Samuel - Port O Connor, TX
02/16/2013
Had a question about the TBC I wanted to order...sent an e-mail and was promptly answered by Louie T. who needed a little more information....immediatley responded back and set up a link to place the order.
Donald - Hammonton, NJ
02/16/2013
Right part, right price, fast response on the order and received faster than originally told. Id say excellent experience.
Marc - Eagle, CO
02/16/2013
Like your site, easy to navigate, prices are most of the best out there on the web I have looked and what you order is on its way quick!! This is the second time I have placed and order with etrailer.com and everything so far has been great! pricing/shipping My family and I have just bought our first trailer and looking forward to using it and using etrailer to get the extras taken care of.
Chris - Richland, WA
02/16/2013
Very good product , excellent service.
Jan - Fallon, NV
02/16/2013
Great service, the right parts, great price, and quick shipping. Thanks.
Alex - Seagoville, TX
02/16/2013
Painless ! I was happy to find explinations for your product as well as instillation information. I was also suprised my order was upgraded as far as shipping and shipped the same day. It was a good experience and I will shop with you again and pass your site on to my co workers. Thanks,
William - Fort Stockton, TX
02/16/2013
etrailers customer service was outstanding. I especially want to thank Michael Howell for making the extra effort fof contacting Fulton to determine exactly what new product would replace the 40+ year old winch I had that was no longer available. Thanks also for keeping me informed at every step as my order was processed through your system. Etrailer.com managed to keep me informed without flooding my in-box with extraneous advertising clutter for things I didn’t want or need.
Darrell - Ojai, CA
02/16/2013
Well, you underestimate the time to install. It turned into a 3 hour job because the fit was very tight. But it went in and I am happy with the hitch. I dont intend to tow. the purpose of the hitch for me was so I could haul my bikes. I absolutely appreciate the service your company gives. Always good delivery and in good condition.Thanks
James - Rio Rancho, NM
02/16/2013
The customer service was excellent and the experience was pleasant. The agent answered all my questions and helped save me money. His expertise helped me determine which product would work the best for my car and utility.
Deanna - Deary, ID
02/15/2013
Great service! and informative web site! The install videos are dead on! Thanks, RS
Richard - Camarillo, CA
02/15/2013
Great to work with. Fast shipping and FREE. Delivery date was 2/18/2013 and got it on 2/15/2013. Supper fast shipping Thanks
Ron - Sherwood, AR
02/15/2013
The shopping experience was great. Will buy from again.
Roger - Burlington, KS
02/15/2013
i got the towing mirrors for my 2005 ram 1500 works great
Jeff - Burnaby, BC
02/15/2013
Great service!! Items I wanted were in stock. I placed my order in the morning and the items were shipped by the early afternoon of the same day! They even upgraded my shipping to Express Shipping at no extra charge. AWESOME!! Will be ordering from etrailer.com in the future.
Kelli -
02/15/2013
Received the hitch and wiring harness within three days. It took me about 20 minutes to install the hitch and 30 minutes to install the wiring, its just plug and play, very easy. Went slow so I didnt miss anything. The install was very easy.
Ralph - Galloway, OH
02/15/2013
I have a two inch reciever on my truck and after the bolt has been ed and tightened down it does not extend out enough on the other side for the lock to snap in place. Probably about 1/4 to a 1/2 longer would have been great. Oh well guess Ill have to just keep looking. Any one have any other ideas?
Michael - San Antonio, TX
02/15/2013
I ordered custom fit towing mirrors for my dodge truck. They arrived today. They fit over my existing mirrors. I installed them without tools in less than 5 minutes. They are adjustable and do not interfere with the viewing feild of my mirrors. And they look great!
Waine - Los Alamos, NM
02/15/2013
Excellant service, my hitch arrived earlier than expected. I am very impressed with the quality of the hitch. I have 2011 Odyssey and everything went pretty much according to the videos. The wiring plugged in easily but I had to add about a foot of wire to the ground to get it to the screw. Also getting behind the panel was not as easy as depicted. I ended making a hole in the bottom storage compartment and mounting the relay and storing the wiring there instead of under the bottom of the panel. It actually made things more accessible, now I only have to remove the fuse cover if I need to do anything. One flat end of the hitch broke through the box during shipping so I got some metal primer and paint to to touch up the bare metal. Hitch mounted without a hitch! I even got the plastic back in the wheel well by drilling the hole bigger as suggested. Very impressed overall and would do it again if I need another. Great company.
Timothy - Barefoot Bay, FL
02/15/2013
Excellent service, prompt delivery, and very helpful customer services to answer my questions. Installation video easy to follow and although I havent received my shipment yet, it is on the way with tracking information. I hope the instruction manual will be as helpful and clear as the video. Thank you.
Victor - Arlington, TX
02/15/2013
Great customer service I found e trailer to be very helpful. When the local hitch shop and the dealer failed to even return my calls Thank you Nikki
Michael J - Davie, FL
02/15/2013
Very good price on the RV Level Plus. Very fast shipping. Good product. Thanks.
Garry - Viking, AB
02/15/2013
I have purchased from etrailer.com on 2 occasions. Each one has been a great experience. Prior to the sale I had a few questions that I emailed in and each one was answered thoroughly and promptly. The items were shipped out the same day in both cases and arrived quickly. Not to mention, their prices were the lowest on the web. I would definitely recommend etrailer.com.
Marc - Saugus, MA
02/15/2013
Merchandise came earlier than expected - Jordan G upgraded my free shipping slow option to a faster shipping option and I got my product in less than a week. Price is good, shipping is good and cheap what could be cheaper than free so I would definitely come back here if they carry the stuff I need.
Rod - Federal Way, WA
02/15/2013
I asked etrailer.com staff a technical question and got a helpful answer. When I was ready to make a purchase they made it happen and it shipped out lightening fast. I will use them again.
Michael - Fairview, NC
02/15/2013
I have just recently needed trailer parts and found etrailer online and ordered some wire, junction box, and a step support for my rv. I ordered and they upgraded the shipping at no charge. I recd the order and everything was shipped and all people that sent emails were very helpful. I placed another order just the other day but they didn’t have one of the items on hand, they found the other item for me the next day and the order was shipped complete that day, and the item they didn’t have on hand was ped shipped. These folks seem to really care about doing things the right way to help the customer get what they want and in a timely matter. John schulder
John - Robstown, TX
02/15/2013
I am so pleased and will continue to shop at etrailor.com. The customer service was outstanding and the quick responses to my online purchase and shipping details was just great! Thank you for making my purchase and shopping experience one to remember!!!
Cristine - Mesa, AZ
02/15/2013
Talk about fast, friendly service. I ordered my equipment for my equinox on a Tuesday and was installing it on Thursday evening. I have never ordered anything online and received it nearly as fast, even if I paid for premium shipping. Great job eTrailers. I will be ordering from you again real soon. I will tell all my friends about you and anyone else I hear saying they need receivers or hitches and harnesses. Just be sure to watch the install videos, really make the install process a breeze.
Jeffery -
02/14/2013
I am impressed with etrailers web site, accessability of features on the site, and comprehensive availability of how to videos. The e-mail confirmation was customer friendly as well. Thank you!
Adam - Martinez, CA
02/14/2013
this was one of the most pleasent ordering i have had in years The person was plesant and great to talk to plus she was very smart about the parts i was ordering.
Richard - Sebring, FL
02/14/2013
Great experience. Ordered Tuesday night and got on Thursday afternoon. Great quality. Lights fit perfectly. The only down side is when you install the lights it takes up about an inch or so on the inside. Which makes it harder to put a large box in it. Other than that wonderful product.
Patrick - Ft Hood, TX
02/14/2013
Great customer service. Good prices and really fast delivery!
James - Flagler Beach, FL
02/14/2013
GREAT WEBSITE QUICK, EASY HASSLE FREE CASEY WAS GREAT TO WORK WITH
Gary - St Charles, MO
02/14/2013
Thank you sherry and christy for you help in my purchase of new rails and brackets for my 5th wheel hitch. Both of you were very polite and courteous through the whole processes. Thank you Mike for the video explaining that these custom fit brackets would install into my new truck. Thanks again for everyones help good job.
Chuck - Ft Worth, TX
02/14/2013
Excellent customer service. I received the wrong part and e trailers customer service department was notified and rectified my situation is no time. The correct part was shipped and received in Hawaii and the customer service department supplied a UPS return label for the original item to be shipped back to MO. Thank you very much, R. Tom
Ronald - Hilo, HI
02/14/2013
Good experience, except there was a duplicate order unknown to me, it was canceled. Thought was order was canceled, had to send an email to find out what happened. If canceling a duplicate, pls send an email as to why. Otherwise the easably of ordering and the quick response of Peggy was great.
Ronald - Rocklin, CA
02/14/2013
Nice website, easy to move around and find what your looking for. Great prices Excellent communication during shopping and/or shipping experience.
Gary - Pine, AZ
02/14/2013
Product was at a very good price return policy was outstanding and convinced me to try this retailer. Communication and shipment met or exceeded expectations. I will definitely shop here again.
Kenneth - Greeley, CO
02/14/2013
This is one of the best companies to deal with. Their customer service is excellent. I received updates on my backorder item and complete shipping details on my order including its location from the manufacture. I never had to inquire about my order because of the excellent follow through of etrailer.com. I would highly recommend this company.
Eric - Valparaiso, IN
02/14/2013
The ordering process was a very pleasant experience as Kim was extremely courteous,thorough, and informative. The follow up with order number and tracking etc. has been excellent also. All of the above,together, made for a great experience! Keep up the good work! Thanks again.
Harold - Tyler, TX
02/14/2013
I would recommend etrailer. The lock I ordered, while not in stock until April, however, the folks there emailed me and called me to offer another option, and let me decide what I wanted to do. When there was a potential issue with the second option, they again called me to keep me informed. Fantastic customer service, and I will definitely keep them in mind for any future purchases.
Al - Columbia, SC
02/14/2013
Very easy and efficeint tranaction. will do again.
Robert - El Centro, CA
02/14/2013
Prompt service with great communication on order also web site is easy to shop. Thank You
Leonard - Round Rock, TX
02/13/2013
Great service, good prices, timely shipping of products.
Charles - McKinney, TX
02/13/2013
Fantastic service. Thanks
Daniel - Dubois, PA
02/13/2013
Site was straight forward and easy to use. Service was great. Shipping was quicker than quoted. Very pleased with my purchase experience. This was the first time, and will use eTrailer again in the future! Thank yall!
Robert A - Murfreesboro, TN
02/13/2013
I placed my order on 10 Jan 2013. Paid for 3 to 5 day delivery. Got my order at 1244 pm 13 Jan 2013. Cant beat that! Very pleased with the shipping and the product.
Roy - Burns, WY
02/13/2013
First class service! I have purchased many things over the internet...your site made it easy to find the somewhat obscure part I was looking for and I received a has been shipped notice in a matter of hours after the purchase. I am impressed!
Steve - Lynden, WA
02/13/2013
I was very impressed with your company. The site is very friendly and it was easy to dertermine and locate what I needed. Customer Service was very expedient in answering a question that I had. I would definetly recommend etrailer.com. I expect I will do a lot more business with youll
James - Martinsville, VA
02/13/2013
I ordered my trailer hitch, ball mount, and wiring harness on Monday morning. It was delivered to my house by noon on Wednesday. I will recommend etrailer.com and order anything else I can. Great service and products!
Joseph - Ocean Springs, MS
02/13/2013
Great experience, very easy website to navigate and find what you need. Thanks!
Richard - Joshua, TX
02/13/2013
Good experience Nicole M. was knowledgable and sweet to talk to thanks Keith.
Keith - Ellijay, GA
02/13/2013
Great communications and fast shipping. Offered an equal alternative for an item not in stock. Thanks!
James - Trafford, PA
02/13/2013
I thought your web site was great easy to find what you need and great pic of your product. Thanks, Robert
Robert - Gurley, AL
02/13/2013
Absolutely cannot beat the service and quality of products.
John - York, SC
02/12/2013
I think your website was very informational regarding the products I was looking for. I also very much appreciated the instructions with real pictures and the how to videos. Great job.
Mark - La Habra, CA
02/12/2013
Videos- great Products- excellent People and service- Fantastic I am very particular about how I do my work, never let someone else work on my vehicles. Kit contained all needed material. I do not splice with butt connectors or 3m taps, only solder and shrink wrap. Personel were great, even talked to your installers about a question I had.
Patrick - Sistersville, WV
02/12/2013
Bon service tres satisfait a recommander
Roger - Shefford, QC
02/12/2013
Very helpful, and prompt. Will be able to start hauling newequipment all over theUSA using your parts. Thank you, BT
William - East Liverpool, OH
02/12/2013
it,sgood to know where to get the right parts.
Curtis - New Brockton, AL
02/12/2013
Excellent service. Recieved shipment a day early than expected. Quality product. Information and order processing was easy and fast.
David - Redfield, AR
02/12/2013
I made my second large purchase from the eTrailer online team this week. Once again they did a superb job contacting me personally to advise the shipment and content was en-route. What I like about eTrailer is they have a good selection, easy to work with and send you personal e-mails to ensure the order is working for you. I buy allot online now and I give this company high marks.
Robert - Mesa, AZ
02/12/2013
Best deals and customer service I have ever had and I already recommend them to friends and family.
Rob - Pikeville, NC
02/12/2013
Best WEB site for hitch buyers. I talked to two people and both were very knowledgeable and helpful. Price was very competitive.
Ronald - Simsbury, CT
02/12/2013
I was extremely pleased with the quality of the Cargo Bag and the speed with which I received my order. My order was placed with Standard Shipping 5-7 day, Etrailer upgraded my Shipping free to 3-5 Day and I received my order 4 days after I placed it. Very satisfied and will recommend Etrailer to others.
Russell - Bremerton, WA
02/12/2013
GREAT SERVICE,THANKS
Larry - Orange, CA
02/12/2013
You gave me what I wanted, Thanks!
Mike - Watertown, SD
02/12/2013
Excellent customer service. Fast and accurate shipping and good prices.
Claire - Fuquay Varina, NC
02/11/2013
Great prices, quality product, incredibly quick response and delivery - easy to use web site and lots of choices...could not ask for more! I would recommend to anyone.
Kathie - Gray Court, SC
02/11/2013
Fast shipping, great product at the fraction of the cost at dealership. My local dealer carries the same brand of accesories at 4x the price. My 3rd time shopping at etrailer and cant be more pleased.
Ognjen - Las Vegas, NV
02/11/2013
I was very happy to receive the prompt and professional treatment from your company. You shipped same day and used priority status so I could receive my chains sooner. As you may have heard from the news,we in Ct just got 30+ inches of snow and it was too much for my Silverado without chains.Thanks again for your prompt service. Tony Magazzi Sr
Anthony Sr - Bridgeport, CT
02/11/2013
Nice people, and they know there jobs.
Robert - House Springs, MO
02/11/2013
Perfect fit as a replacement on my 1998 shorelandr trailer. Installed in about 5 minutes.
Bill - St. Augustine, FL
02/11/2013
Communication on order was great! Wiring harness fit perfect on by T100 pickup. Only problem I had was getting my connectors to come apart after 16 years of being under my truck. Took some work but finally succeeded.
Daniel - Corinth, TX
02/11/2013
this site is great i ordered pop n lock for my GMC i took only few minutes and price is right. good site to shop
Fareed - Mississauga, ON
02/11/2013
web site is great, very easy to pick stuff out. i ordered 4 items and they all arrived in less then a week with free shipping.
Mike - Rockville, MD
02/11/2013
Great to do business with. Great selection and fast shipping!
Charles - Hubbardston, MA
02/11/2013
Our experience dealing with e trailer was very satisfying. We had a problem with a product, I emailed them and they are sending a replacement. You cant get better than that.
Jimmy - New Smyrna, FL
02/11/2013
etrailer.com always has EVERYTHING I need. Specifications are great as well as showing you matching items. My problem is that I like to shop for a few days to make sure that I do not forget anything. Etrailer.com clears your shopping cart after certain amoount of inactive time and this does not help me.
Michael - Whitefield, NH
02/11/2013
Very easy ... Someone from WV could use your web site Lets Go Mountaineers !!
David - Ladson, SC
02/11/2013
ORDERED ON THURSDAY.ITEMS CAME IN ON MONDAY,STARTED INSTALATION AFTER WORK EVERYTHING FIT WONDERFUL 3 1/2 HOURS LATER IT WAS FINISHED. THANKS RICK BUTCHER 2003 2500 DODGE.
Rick - Locust Grove, GA
02/11/2013
My absolutly favorite site on the web. I spend hours and hours browsing everyday. Best shipping deals ever. Thanks
Jeff - Port Orchard, WA
02/11/2013
I just received a post delivery followup from Patrick at etrailer. UNBELIEVABLE ! This has been the best online parts ordering expiereince I've ever had. These folks are head and shoulders above all the rest. Thier order and payment forms are the easiest I've ever used. Once the order was placed they kept me in the loop ,received emails advising me when order was recceived, filled and ready to ship,when it shipped and now a followup to make sure everything was ok. They apparently keep a good inventory of parts as the items I got from them were not readily available at the local Redneck warehouse or at either of the two other trailer supplys. Price was right and service was fast. I highly recommend this company they conduct business the way it was done in the "good old days'. Give them a try, it'll restore your faith in the American business system.
John - Forsyth, MO
02/11/2013
I have dealt with eTrailer for three different vehicles now. Great experience every time.
Kenneth - Cleveland, TN
02/11/2013
etrailer.com is a very unique website in that it has everything you would need for a trailer or project all in one place ! i honestly havent had to go to another site . its easy to surf through with its down menus and its multiple choice search criteria that makes it super easy to go to exactly what you need! Thank You etrailer for doing a great job where others fail!
Andy - Visalia, CA
02/11/2013
You guys are awesome.
Nick - Edgewater, MD
02/11/2013
etrailer is definatly your go to place for anything trailer. From shipping to stock availabilty to your first call with customer service to online orders, they are number 1. My complete expeirence was pleasent and any quuestions were very quickly answered. They have great item videos to instruct and show quality of items. And oh yeh, they have great prices & price guarantee. You will not be disappointed. Give em a try.
Jeff - Sebastian, FL
02/11/2013
everything was easy to find and the process was painless
Hugh - Sprngfield, OR
02/10/2013
Fast shipping, good product descriptions, very helpful email response to questions, prices are competitive
Ronald - Bakersfield, CA
02/10/2013
Wow......Just really.....Wow....Web site great and easy and informational. Really liked the videos, loved the follow thru with email.....really fast service......I am going to be looking for other great products and sales in the future.....Your web site and customer service stand alone. Keep up the superior work....Cant wait to get my hitch..... Pat G.
Patricia - Thiensville, WI
02/10/2013
I want to thank everyone at etrailer.com for the excellent shopping experience I had. I received the items in a lot shorter time than I expected and it was exactly what I ordered. Your directions on getting the right size was very helpful too. In the future I will use and recommend you to my friends.
Jerry - Terlton, OK
02/10/2013
Outstanding! Not sure if they could have gotten my order to me any faster. Very helpful and knowledgeable. thanks, paul
Paul - Panacea, FL
02/10/2013
when i consider an upgrade to one of my trucks or trailers..i hit the e-trailer web site to see whats available for my project.I always find exactly what i want and the products are always available. fyi..I d links to similar sites a long time ago, Thanks e-trailer, you guys rock
Michael - Falls Church, VA
02/10/2013
It was easy to find items and place order. I received both e-mail support, and phone support for questions I had about other items. Then Eric upgraded my shipment to 3 day delivery for no reason then to give good customer service. My experience hads been great.
Robert - Thornton, CO
02/09/2013
super fast shippment and best trailer hitch ive ever used. you guys are great.
Josh - New Johnsonville, TN
02/09/2013
You guys are awesome! Not only did my order ship almost immediately, you kept constant communication on my shipment ! I tried your site on a recommendation from a friend. I am so glad I did! I will be purchasing from your site in the future when needed. I Highly recommend your site! From top to bottom everything about the company is thorough including - shipping, price, customer service, & the instructions to install. Thank you so much for my great purchase!!!
Bill - Harrisburg, PA
02/09/2013
very good web site and lots of parts
Robert - Fairfield, NJ
02/09/2013
great.......my favorite trailer supply source from now on, thanks
James D, - Columbus, MS
02/09/2013
To be quite honest I had tried to order a tow bar part for our Saturn Vue from a company someone had suggested to me. The company was Towmaster Tow Bars.com. I ordered it January 28th 2013 and as of Feb 25th they still had not sent it. I called three times and kept getting the run around about why they had not shipped it and they said it would ship out that thursday or friday, well three thursdays and Fridays past...... so that floowing monday I checked with them and they still hadnt shipped it. I called etrailer after hanging up with them and got some of the best service I had ever recieved!!!! This company had the part in stock and shipped it out that day!!! wow... better yet it came in two days!!!! OMG I cant say enough about how wonderful this company is! I will recommend you buy everything you need from them. Wanna a great reliable company to purchase from? Here it is! Thank you E-trailer.com!
Mia - Reedsburg, WI
02/08/2013
FANTASTIC OPERATION COULDNT BE HAPPIER THANKS FOR ALL YOUR HELP!!!
Mike - Florissant, MO
02/08/2013
Absolute best service and product price ever, with free shipping. etrailer even upgraded my shipping speed for no extra charge.
Mack - Yreka, CA
02/08/2013
I ordered 2- 15 tires Karrier code AM32395 and 2- 16 Gauge steel Fenders code F1075X32-1R Received all faster then I expected, That was good. One Fender had a scratch 9 long. I was able to take care of it. You cant see it at all now. But I dont like doing extra work. Still on a rating from 1-10 10 being the best, I would still give the service and parts a 10. Will be ordering again soon.
Mj - Allen, TX
02/08/2013
great service
Tony - Clarenville, NL
02/08/2013
Excelldent service. Product was of high quality. Shipping was fast, quicker than promised.
James - Brownsville, TX
02/08/2013
I think it was great it was fast and it was just what i needed exact size thanks
Manny - Tampa, FL
02/08/2013
I love this site!Great service,Great Products and I will tell anyone to buy here if they need a hitch.I will be doing more business with you in the near future.Thank you so much!!!!
Paul - Parsons, KS
02/08/2013
Fit perfect 10 min to install. Bought a curt hitch for new 2013 KIA Sportage. Thank you for fast shippment.
Donald L - Middlefield, OH
02/08/2013
Very happy with the product and also with the seller.
Robert - Nampa, ID
02/08/2013
awesome selection and pricing
Ed - Sarver, PA
02/08/2013
Everyone at E-Trailer was GREAT!!! I asked about an item they did not stock. Not only did they get me answers right away, they added the item to their stock list so I could order it!!! I never had to follow up - they always kept me informed of the status via email or phone calls. Highly recommended!!!
Rex - Freetown, IN
02/08/2013
Everything was perfect. Not one bad thing to say. I loved the customer service. They answered questions quickly and also provided email updates on status of shipping.
Travis - Boise, ID
02/08/2013
I ordered a hitch for my new kia sportage on wed afternoon, by fri afternoon I installed it! The experience of buying and installing couldnt have been easier! thanks, Judy....
Willie - Trenton, OH
02/08/2013
Kimberly was DELIGHTFUL!
John - Albuquerque, NM
02/08/2013
Outstanding service. The part I ordered arrived way ahead of expectation. You have set the standard for other retailers to model. You obviously pride yourself on excellent customer service! I will highly recommend your company to family and friends.
Charles - Lake Lure, NC
02/08/2013
These guys rock!! True meaning of customer service!! I recommend them to everyone!!
Kevin - Incline Village, NV
02/08/2013
This is the 3rd time I have ordered from etrailer and I am again very happy with the complete experience, I talked to Judy M about a 5th wheel hitch for my truck and what I needed to install it start to finish, she was very friendly and completely on top of what I needed to do the job. The shipping was fast and great communication of when the order went out and tracking info. I will continue to dfo business with them. Thanks guys!
Mark - Yorkville, IL
02/08/2013
You all are so very friendly and very knowledgeable about trailers. Michael quickly answered at least 3 emails about my problem and what parts would be best. I placed my order and very soon there was an email from George saying it was being processed. Then, on the same day as I ordered there was an email from Dan saying that my order had shipped and there was a free upgrade for faster shipping. Your website is very informative about your products and FAQ. What could be better? I think you all are GREAT!
Melburn - Amarillo, TX
02/07/2013
My order from etrailer.com was handled perfectly. The customer service reps both via email and the phone are efficient and knowledgeable. I needed to pinpoint a specific delivery window, and they not only helped me do so but exceeded my expectations. My items were not in stock at their distribution center and would not be available to ship for another 7 days. Customer service re-placed my order with a direct shipment from the manufacturer via upgraded shipping within the hour. My package shipped out the very same day and will arrive in 3 business days! I couldnt be happier with my shopping experience.
Ashley - Knoxville, TN
02/07/2013
Good products, fair price. Excellent shipping to Canada.
Luciano - Toronto, ON
02/07/2013
etrailer was awesome to deal with super fast shipping and items arrived on the date I was told it would. Items all look awesome Thanks etrailer
Philip - Arcadia, FL
02/07/2013
The follow up was impressive, George started the Kevin shipped expedited thank You Then Patrick saw it was delivererd and wanted to make sure all was well!!!! Great job guys, I will be sure to review the product when I have it together and ready for use however until winter is over it will stay in the garage.
John - Sicklerville, NJ
02/07/2013
Easy to use site, helpful staff, reasonable prices.
Nicholas - Reston, VA
02/07/2013
Was a satisfactory purchase.
Mark - Farmington, MO
02/07/2013
You guys are just awesome, I had heard from others that the customer service on this site was great but I really didnt know just how true it was. Shipped my product within minutes and free upgrade on shipping time? I have to say I am extremely impressed. If I ever need anything I will be sure to come back and recommend you guys going forward. A+ Experience!
Kevin - Charlotte, NC
02/07/2013
parts bolted right on and the price and delivery are to be applauded
Peter - Lawrence, PA
02/07/2013
Thanks, quick and fair.
Mel - Fort Mohave, AZ
02/07/2013
Service is great! Once I ordered got fast response about shipment details. Defiantly will be ordering more parts in future
Joshua - Wetaskiwin, AB
02/07/2013
friendly and fast shipping
Sabine - Oviedo, FL
02/07/2013
The team at etrailer is THE best when it comes to customer service. I found a cheaper price on rack I ordered on Amazon. $8 difference but free shipping through etrailer and saw that etrailer will price match. I got a response amd refund within 24 hours of my email! Got an email confirmation that my order was shipped the next day and had a surprise that my shipping was upgraded as well! Completely made my day. I work in retail and customer service and can tell great service from mediocre service and I had the most pleasureable experience with my purchase. Thank you very much from a very satisfied customer!
Donnell - Fort Worth, TX
02/07/2013
Ordered a tailgate lock for 2005 Chev, easy to install and works great. Fast shipping and great customer service!
Bob - Bakersfield, CA
02/06/2013
Great web site! Found exactly what I was looking for. Plus the order and shipping transaction is customer service at its finest. Thank you.
Richard - Camarillo, CA
02/06/2013
Great Quik Service! Soild Communication. Product works very well. Would reccomend to anyone needing these types of products.
Tim - Lake Zurich, IL
02/06/2013
Etrailer is very easy to deal with. They kept me abreast of my order from the begining to the end. Ill do business with them again.
Ken - Simsbury, CT
02/06/2013
Etrailer provided exceptionally good service when I ordered my cargo bay, insuring I would recieve the shipment in time for my trip. They communicated the status of my order, and really went the extra mile for providing good customer service.
Russ - Jefferson City, MO
02/06/2013
So far, this has been an exceptional transaction. The order went smoothly, and I expect to see delivery today. GREAT SERVICE!!! Im probably going to post a video of the installation, so Ill update this review as it progresses. I would definitely recommend etrailer.com to anyone. Jim
Jim - Woodstock, GA
02/06/2013
GREAT JOB EASY ACCESS ON WEBSITE
Barry - Hesperia, CA
02/06/2013
YOUR REPRESENTIVE KIM WAS VERY HELPFUL AND PLESEANT, I WAS SUPPRISE THAT THE PARTS WERE BEING SHIPPED FROM A MISSOURI ADDRESS. THANK YOU IN ADVANCE FOR ALL YOUR SUPPORT AND HELP. P.S. THE VIDEOS ARE VERY HELPFUL.
Ed - Richmond, MO
02/06/2013
Great product selection and amazingly fast shipping!
Michael - Louisville, KY
02/06/2013
I could not be more impressed with the customer support and helpful suggestions from Cathy. My order shipped within hours of my phone call. I look forward to utilizing etrailer.com for all of our RV accessory needs.
John A - Driftwood, TX
02/06/2013
I ordered 2 grease seal and 2 grease caps. i received them today and they are the perfect fit, Cathy T was very helpful with the dimensions as I wasn’t sure. I will surely recommend etrailer.com to any of my friends Thank You
James - Skowhegan, ME
02/06/2013
Etrailer.com has fantastic customer service! I have yet to receive my new hitch because I just ordered it today. Within an hour of placing my order I was contacted by Kevin J. Kevin told me that he was able upgrade my shipping to priority for free. This company has impressed me with their customer service. I will upload a pic of my hitch once it is installed. Thanks Etrailer!
Howard - Saranac Lake, NY
02/06/2013
Very impressed with speed of delivery. Installed product today and it fits like a glove. Keep up the good work!
Gary - Alderson, OK
02/06/2013
Nicole was very helpful and knew exactly what I needed and helped me get them ordered. Shipping was fast as was told would get them friday and they came in on wendesday. Will highly recommend your company and will be buying more stuff. Thank You A very satisfied customer
James - Smithville, TX
02/06/2013
Travis was awesome on the phone. He processed the order and I received email confirmation of it before we ended the call. I did not place the order until after 6:00pm and the hitch was delivered the next day. I realize that I live in the same state they ship from but that is impressive.
Joseph - Cedar Hill, MO
02/06/2013
Was extremely happy that I found what I was looking for at a great price. I bought a 52 Stewart coach 8 x 37 Trailer and the coupler was damaged. Found just what I needed.
Fred - Enoch, UT
02/05/2013
Excellent.
Jeff - Batavia, OH
02/05/2013
Wow great service.
John - Smyrna, TN
02/05/2013
New trailer lenses arrived in excellent condition, were a perfect match to the originals and installed without any problem. The shipping time was quite short despite the fact that I chose the lowest cost option.
Bruce - Whitby, ON
02/05/2013
This is my first experiance with e trailer, Prior to calling I read the reviews as well as the company policy and statement. I then called and got Cathy. She is VERY knowlegable about their products and even called the manufacturer to answer a question I had. I did orderan item for $200 + and will be ordering another $300 to $400 in the next couple of days, Thanks Cathy.
Gary - Lake Havasu City, AZ
02/05/2013
great price, friendly staff...website could be improved a tad a little difficult to do general search for specific part-but i found it!...Overall, very pleased!
David - East Lansing, MI
02/05/2013
Perfect fit! Cant wait to try it. Shipping was very quick.
Etienne - Fort Bragg, NC
02/05/2013
Great prices! Great service! I had my order in 3 days. My order was correct and very well packaged. Etrailer sent an e-mail with links so I could see the progress of my order and track the shipment on UPS. Good job and thank you!
Kyle - Minco, OK
02/05/2013
So far I have bought replacement trailer hubs and a 2k lb hand winch and I couldnt be more pleased with the service I have received. The winch is on order but the hubs I received within a few days of ordering them which was great. Ill definitely be returning to them for anymore of my, trailering, needs.
Richard - La Plata, MD
02/05/2013
I had an issue with an order that I had placed. Customer service rectified everything very quickly and made things right.
Jean-francois - Blaine, WA
02/05/2013
Awesome fast shipping. Good customer service. Will use again
Tim - Lexington, KY
02/05/2013
I was shocked at how fast it took for my order to be filled and shipped. I Will make sure to spread the word about your company. I will check your company first when I need more hitches.
Donald - Norwalk, CA
02/05/2013
ordered today, shipped today, for 7 bucks delivery charge, how can one go wrong!! and arrival date in only 7 days.
Joel - Sumas, WA
02/05/2013
TRAVIS WAS VERY HELPFUL. HE ANSWERED ALL MY QUESTIONS AND WAS VERY CONCERNED THAT THAT I HAD THE INFORMATION I NEEDED. THANKS TRAVIS
Ted - Fayettville, TN
02/05/2013
Wow, love the new hitch cover! Even better than pictured and fits like a glove. Price and service were top dollar. Youre on my best seller list for family and friends!
Harry - Las Vegas, NV
02/05/2013
Just completed another satisfying buying experience with eTrailer. The breadth and depth of their inventory can satisfy anyone building or maintaining a trailer. More important, this online retailer is probably the very best when it comes to customer service. They updated emailed me every step of the way - from order confirmation to delivery.
Lester - Richmond, VA
02/04/2013
I first was made aware of Etrailer some 10 months ago. The service is wonderful and the products surpass my expectations in terms of quality etc. I needed to return an item that I had ordered inadvertantly and the $ amount was returned to my checking account. It is the personal attention and communication that makes everthying such a joy.
David - Brownsville, TX
02/04/2013
I have ordered several items from ETrailer and without exception they have all been just as advertised and shipped out quickly. An excellent experience all round!
Michael - Killeen, TX
02/04/2013
Best put to gether kit Ive ever installed. Everything was there except the tools. Top quality stuff. Installation video was perfect.
Jeffrey - Mt Juliet, TN
02/04/2013
Dear Ellen You did a wonderfull job. It was a pleasure doing business with you. If I need anything else I will call you. Thanks Again Chuck
Charles - Beaver Dam, WI
02/04/2013
Product is fine and got here quickly. Very good service.
Barry - Tampa, FL
02/04/2013
Amazing service!! I found this site and wasnt sure about ordering tires online, however the price for just 1 tire with mount was about $100 less than anywhere in my area so I decided to give them a try. Glad I did, I placed an order on 1-29-13 for 3 tires and received free standard shipping 5-7 days for my order of $150+. I received immediate confirmation that the items were in stock and that I was also receiving an upgrade on the shipping at no additional charge. My order arrived just 2 days later on the 31st. I will definitely be using them again. Great experience!
Bradford - Tampa, FL
02/04/2013
Fast and helpful with questions
Anastasia - Framingham, MA
02/04/2013
My order went smoothly. I was informed for confirmation in a timely manner. My order shipped the same day - what more could I ask? Im very pleased.
Gary - Houston, TX
02/04/2013
Great service. Ordered on Friday and it was here on Monday.
Laura - Wiggins, MS
02/04/2013
Top notch service, and video of lights working so I could see them working is what sold me! Extra effort always makes a big difference! Will definitely return here again!!
Paul - Floyd, NM
02/04/2013
I really enjoyed the online shopping experience with etrailer. They responded to my purchase much faster than I had anticipated. I spent a lot of time researching what kind of bike rack I wanted. Etrailer presented me several options which made the experience that much easier.
Donald - Frederick, MD
02/03/2013
Great customer service!
Andrew - Cranbury, NJ
02/03/2013
Im the type of person who has to talk to someone to purchase something. I always have questions about what Im going to buy. The person I spoke with answered all my questions an the decision to purchase that product did not take long. Very professional and we hung up an it was done. Emailed me when it hit the road, an not too long it was here, the packaging was way above an beyond. Its obvious this company makes sure the product gets to you in one piece. Than you very much you get 10 stars from me
Ron - Robbinsdale, MN
02/03/2013
Very nice and professional.
Mary - Bondurant, WY
02/02/2013
Great Service,Fast Shipping
Jeffrey - Clarence, MO
02/02/2013
I just ordered an LED square trailer stop, turn and run tail light with a clear lens. The price was about $10.00 cheaper than from an auto parts store and I got a notice that it was shipped 2 hours after I ordered it. I just received it today. It was scheduled to get here 3 days from now. I will be a return customer. Glad I found this site.
Murphy - Globe, AZ
02/02/2013
Everything went as described in your video. My seventeen year old granddaughter did the installation.We will not be able to do final test with trailer until March but sure it will all work great
Edwin - Buena, NJ
02/02/2013
Was really easy and fast, I really enjoy the experience
Ricardo - Joplin, MO
02/02/2013
Ordered and shipped in same day with an upgrade from standard shipping to express gratis! Thats what I call a customer friendly experience. Thanks!
Gregory - Jupiter, FL
02/02/2013
Product as advertised. Great price, arrived on time and fit like a glove!!! Thanks alot!!!!!!!
Bud Marcia - Tillamook, OR
02/02/2013
great hitches and awesome prices. this was my third hitch purchased over the years from etrailer. they ship extremely fast and their product has never disappointed.
William - Acworth, GA
02/01/2013
Ordering through etrailer was a cinch. AND they shipped my hitch out on the same day, upgrading my shipping preference for free. Great customer service and would definitely order from them again.
Brittany - Tucson, AZ
02/01/2013
Excellant Service as before. To asnwer your question, I have recommended etrailer to a friend.
Kenneth P. - Florissant, MO
02/01/2013
Great experience, faster shipping than I was expecting. Unit arrived at my front door and the next morning I effortlessly installed the unit on my 2013 RDX. Bolts lined up perfectly. Had a little help on holding the unit in place and having someone pull back the facisa a bit when I first placed the unit. Took about 20 minutes.
Kenneth - Lakewood Ranch, FL
02/01/2013
My first experience was better than I might have anticipated. The folks that reviewed my order caught a couple mistakes I made when I submitted the order. They gave me call to confirm that is what I wanted and after them explaining it to me I could see where I had gone wrong. I wish I could remember their names a girl in the phone bank and the head of the installation dept. Also the gentleman that did the installation did a great job both in the installation and then explaining things to me. GREAT PEOPLE! Thanks for renewing my faith, that there are companies out there that care about quality and customer service.
Garry - Nevada, MO
02/01/2013
Awesome experience, way more follow up than normal online purchases and a free upgrade to my shipping has never, ever happened to me and I buy 50 of my total purchases online. Thanks for everything!!
Thomas - Bentonville, AR
02/01/2013
Your service is both efficient and extremely quick. I ordered a bike rack and a bumper adapter at 11:30 am CST on January 31st, and UPS just dropped it at our door at 2 pm on February 1st. In between, I got two emails-one confirming my order and a second confirming shipping with tracking information. I appreciated your prices, which were the lowest available, plus free shipping for orders above $150. All in all, an excellent experience. Thanks so much for your excellent service.
Victor - South Elgin, IL
02/01/2013
great web site and very fast response to order. I have a Curt hitch and it is very well made and a good deal from Etrailer
Tom - Port Angeles, WA
02/01/2013
etrailer is very fortunate to have an employee like Rose G who from our initial contact to present has been most helpful and the reason I ultimately placed my order. Help informing me of product and now in concern over shipping Rose has been there for me. Thank you Rose G. and thank you etrailer....You now have a loyal customer. Bob SPRINGRIDGE FARM California, Maryland
Robert A - California, MD
02/01/2013
Great service. Very fast shipping 3 days from order to door steps
Mark - Norco, LA
02/01/2013
Fantastic service and customer service thank you Bridget. Items went into shipping within minutes of placing my order.
James - Shreveport, LA
02/01/2013
So far my experiance with Etrailer has been great. I needed to ad an item to my order, i called and a young lady named Debora helped me get what i needed & added it to my order & got it out to ship on the same day. Look forward to doing buiness with them again!
Steven P. - Manila, UT
02/01/2013
I was impressed with the prices and Tommy C who helped me with my order fast shipment. will do business again.THX
Aaron - Hines, OR
02/01/2013
Im a real newbie, just got my trailer a few weeks ago and wont have a trip till late March. Found etrailer and am really impressed with ease of ordering, rapid shipping, and the breadth of products available. To be sure Ill be back ordering more as I get into this.
William - Redding, CA
01/31/2013
Product arrived faster than originally thought.
Thomas - Philadelphia, PA
01/31/2013
Great prices and excellent shipping time. Customer service is top notch. This is one of the best companies I have done business with over the last 45 years. Online ordering is easy, and customer service is prompt.
Thomas - Melbourne, FL
01/31/2013
I ordered the Curt 2 hitch and wiring for my 2005 Toyota Rav. I had watched the installation video and installed the hitch and wiring in less than one hour. I really appreciate the fast shipping and instructions which resulted in just what I wanted with less time than a lunch.
Scott - Susanville, CA
01/31/2013
Etrailer had every part I needed, they were easy to find and gave me the confidence I needed to install myself. They also had the best prices I could find, I will always be an eTrailer customer!
Jared - Forest Hills, NY
01/31/2013
no problems shipped right away this is the way to do it
Robert - Bel Air, MD
01/31/2013
Etrailer shipped my order the same day. The items I received were correct, and as described. I found the videos, and written instructions to be clear and easy to follow. The prices were reasonable, and the products of good quality. I will order from Etrailer again.
John - Treasure Island, FL
01/31/2013
etrailer shiping people are very prompt in getting out my order in reicord time. i would recomend etrailer any day of the week. keep up the good work!
Tom - Red Bluff, CA
01/31/2013
I looked around town and couldnt find a better price. The shipping was fast and arrived on time....Im very pleased
Derrick - Deland, FL
01/31/2013
I place an order online, then realized I had forgotten an item and placed a second order online. I thought this was not the best way to do this, so I called and was connected with Calvin, he consolidated my orders into one saved on shipping then emailed me a couple of hours later to tell me the order had been shipped. Great service, way beyond anything would have expected. etrailer will be the first place I will go to next time I need trailer/towing parts.
Kenneth - Cottonwood, ID
01/31/2013
Needing a few parts for a front mounted hitch for my 2012 Tacoma, I received the same service for this order as I did for any previous order. Customer service spent the necessary time to look up the part numbers, check installation instructions and send them out right away - ALL FOR AN ORDER TOTALING $0.95!!! This tells me that all customer orders are important to them. Nice to find a company with dedicated workers... dedicated to the customer.
Frank - Robbinsviile, NJ
01/31/2013
Fantastic web site! Many choices, great prices, simple interface and a smooth checkout. I was also upgraded to an express shipping at no extra! I will definitely recommend this company to my friends!
Barton - Pittsburgh, PA
01/31/2013
This is my first purchase at eTrailer. However, so far, this has been the slickest, most helpful internet store I have ever been to. I am not given to superlatives or five star ratings but this site desirves both. Searching through the site was easy, the inventory was extensive, and the icing on the cake was all of the video clip help. One day later my stuff is on the way and one week from now my project will be finished. This is about as close as you can get to all of the advantages of the brick and mortar real store and still have the inventory and convenience of internet shopping!
Frank - Sonora, CA
01/31/2013
Great experience. Will do buisness with them again.
Jason - Sugar Land, TX
01/30/2013
This is the second hitch I purchased from etrailer. The first installed easily just like the instructions said. I also purchased a bike rack that would allow me to tow a trailer. I would highly recommend etrailer.
Roger - The Villages, FL
01/30/2013
This is the best costumer service I have ever had! My delivery was not only upgraded from 5-7 days to 3-5 days FOR FREE. It was here a day later!! And then they sent me additional information about my product!!! AMAZING! I wish I could order everything from them!!! Loved my experience
Anna - Ballwin, MO
01/30/2013
First time I have used trailer.com. Excellent experience and I will do so again.
Charles - Port Charlotte, FL
01/30/2013
I keep coming back to etrailer.com because they have great prices and a great selection.
Alan - New Braunfels, TX
01/30/2013
Selection and service was great
Wyatt - Concordia, MO
01/30/2013
WOW super fast order processing and shipment!!! I ordered these items yesterday, and they are Out for Delivery this morning from UPS!! WOWI just cant say enough about etrailer.com and their staff, they are SUPER. I have ordered several items in the past and all have been installed by me, on various vehicles I have owned. Instructions were always clear and detailed and easy to follow, and videos explaining the installation process are available on their website for some of the complicated installations. I have installed the wiring harness on two vehicles, a 2006 Jeep Liberty and a 2011 Dodge 1500 Crew Cab that I now pull behind my DP. These were installed with the Diodes to prevent electrical feedback into the wiring of the towed vehicle. My current project will be to install the second RV kit for the Roadmaster Brakemaster into my 2001 Fleetwood Expedition, and the corresponding vehicle kit into my 2011 Dodge Ram Crew Cab 4 x 4 for the Roadmaster Brakemaster 9000 series braking system. I will post pictures and my experiences if doing this on IRV2.com where I love to read and post articles, probably will make a blog for this job. Bottom line, if you need parts for your RV, Trailer, Towed vehicle, you have come to the right place, these people cant be beat in my books, top notch super. Jim Haney MGySgt USMC r BTW Im only 69 if I can do it, you can do it!!!
James - Chaffee, MO
01/30/2013
No problem, online order processed in about 5 minutes. Decent price, great delivery terms. I will order again and advise others to do so as well. Easy to do business with.
Randall - Little Elm, TX
01/30/2013
web site excellent with tons of product and technical info. Also used 800 # where i was waited on quickly and told what was in stock. Everything before i actually made orderthank you Laura. Order shipped same day with email confirmation.You guys scored a 10 out of 10,I would have been happy with an 8 score.
Robert - Debary, FL
01/30/2013
Very easy to shop and filter results. Prompt shipping...so far so good!
Gary - Holly Springs, MS
01/30/2013
YALL ARE THE BEST!
Richard - Greenville, NC
01/30/2013
I ordered a Bike hitch Lock set and received it in two days. Very good service and kept in loop via e-mail. packing was great Thanks
Milan - Parma Heights, OH
01/30/2013
Etrailer.com had everything I needed to get my truck set up with the proper hitch and at a very reasonable price. They shipped it out in a very timely fashion and I greatly appreciate it. Couldnt have asked for better service. Thanks and look forward to doing business with you in the future.
Ernie - Mansfield, LA
01/30/2013
I ordered some replacement keys for my UWS Toolbox one morning. Less than an hour later I received an email saying my order had shipped! I received the keys within 3 business days. Great service!
Lynwood - Harriman, TN
01/29/2013
This is the second Hidden Hitch that I have bought from etrailer.com and the third item. The price has always been less than competitors and the service, including shipping time, has been excellent. I have recommended etrailer.com to others who have been looking to purchase items similar to mine and for about everything available through etrailer.com. I really appreciate the installation videos. I also appreciate the communication from etrailer.com if there is a problem with shipping an item that may not immediately be available.
David - Afton, TN
01/29/2013
This was my first time buying tires on line for my trailer, and I will never buy them in a store again! The process was easy, and I recieved the tires very quickly they upgraded my already free shipping for free. The product was exactly what was advertised online. Overall, highly recommended.
Adam - Portland, CT
01/29/2013
In addition to my current order, I have made other purchases from etrailer - experience with product and timely order processing has been great - price has always been great.
Myron - San Benito, TX
01/29/2013
Very friendly service! Had what I was looking for. Will check this site when I need anything for my trailer.
Pat - Pilot Point, TX
01/29/2013
This is my 2nd time placing a order from etrailer.On my first order I purchased a hitch,mirrors,and wiring harness for my ford F250,and was very pleased with the price,service,the staff,and the order came in on time as stated.All the parts worked out perfectly!This time around I had to purchase some hubs,brakes,bearings,and etc.for my travel trailer.Again I had great service from the staff helping me too get the right parts,and the price was great too.Im sure Ill be ordering some more stuff for my truck in the future!Thanks again guys for the Great service and prices
Matt - Fort Mill, SC
01/29/2013
Love eTrailer.com. Any towing hardware I need I always get from here & its always been a breeze to install the hardware. I always refer my friends & family here to eTrailer.com
Samuel - Greenwood, DE
01/29/2013
this was a great transaction. ordered the trailer hitch on Friday evening and got it Monday afternoon. could not have ask for a better installation. my son-in-law works for a ford dealership so it all went real well
James - Farmington, MO
01/29/2013
Everything has been great with E-trailer they shipped the merchandise is bought quick and upgraded my shipping at no cost.
Dustin - Newark, OH
01/29/2013
This was my first order from etrailer and everything went very smoothly. My purchase qualified for free shipping and my order was received in just several days and certainly sooner than I had anticipated. Tracking was provided so I knew where it was and when it would arrive. I was pleased with the service from etrailer and am happy with the trailer valet and have installed it and used it already and it works GREAT. Thank you so much.
Everett - Port Angeles, WA
01/29/2013
Although it took a few weeks for my order to arrive due to manufacturing delay, I was kept informed by Jamie S regarding the status of the hitch cover. It arrived sooner than expected when it was sent to me. Im happy with the quality of the product.
Richard - Chula Vista, CA
01/29/2013
price beat Ebay I was surprised
John - Toccoa, GA
01/28/2013
This was the first time I have purchased anything from etrailer. I am very pleased with order system, tracking information and end to end process. I received two e-mails from employees not system generated which was a nice personal touch. I will definitely buy more from this company in the future.
Robert - Mesa, AZ
01/28/2013
So far so good! Shipped in only a couple of hours, wow!
Ernest - Paradis, LA
01/28/2013
Your product came the closest to what I needed. After a few modifications I am pleased with everything.
Robert - Leesburg, FL
01/28/2013
Great service & price. Before I found etrailer I tried to buy a Swagman bike rack made for RVs from Camping World. I needed it within 8 days for a trip. CW had the rack and wanted $40 to ship 7-10 days. So I talk with them to see where it was shipping from - can I get it it time. It was shipping from an adjoining state but they still stuck to 7-10 days unless I paid more for expedited!! Then I found etrailer, they had the same rack for the same price. However, they shipped it for free on the same Friday I ordered and I had it on my doorstep on the following Monday! The rack was very well packed. Rose at etrailer was very helpful. Highly recommend
Gary - Monticello, IL
01/28/2013
Excellent online ordering system. They make it easy to purchas, track it, and have great on-line resources to help with installation!
Seth - Wylie, TX
01/28/2013
very fast shipping and product is a discribed.
Clyde - Kings, Mtn, NC
01/28/2013
Wow!What great service & shipping was on fire 3 days. A big thanks to Debbie.Keep up the great work etrailer.
Jimmy - Hartselle, AL
01/28/2013
This is my first order with etrailer.com and I am very pleased. The shipping was fast and easy to track on their web page. I ordered a Yakima bike rack which comes with a lockable cable and a separate hitch pin lock. Both items magically arivied with matching keys. I will definitely come back to etrailer in the future.
Dale - Jupiter, FL
01/28/2013
First class service. Product shipped the same day. This is my third item from etrailer.com and each time service and support could not have been any better. Will continue to do business with this company and will refer friends and relatives. Keep up the good work
Paul - Edmond, OK
01/28/2013
The guys and gals at etrailer.com are unbelievably awesome. Not only does the website rock for information and videos, but the customer service is even better. Quick response and fast shipping, theyre friendly, and they do the right thing. In the internet age, Im sure that maybe sometimes someone else could beat the price by a dollar or two, but the VALUE that these folks offer outstrips any lower price if you can find one. Personally, I would pay quite a bit more to deal with these guys, but luckily I dont have to. I know...glowing review. Im not an employee of etrailer.com, I am the sales manager for Zimbrick Honda in Madison, WI.
Dave - Madison, WI
01/28/2013
Perfect transaction!! I couldnt be more pleased!! Thank you!
Gerald - Lake Elsinore, CA
01/28/2013
I am generally pleased with the etrailer site and shopping experience. The equipment descriptions are reasonably detailed, the order is processed promptly, the merchandise arrives in a reasonable amount of time, the price is competitive, and the instructional videos are helpful. It was a little difficult to find wiring at first, as I dont remember it being a major headingand then you have to start guessing where it might be.
David - Ridgecrest, CA
01/27/2013
It is always a good experience & value at etrailer. The staff are always very helpful & professional.
Freddie - Brooksville, FL
01/27/2013
I couldnt be more pleased with my purchase experience. On-line ordering was easy, the shipment tracking system worked flawlessly, my order Roadmaster towbar brackets for my 2013 Honda CR-V arrived in three days in perfect condition, and etrailer.coms price was the best around. This was a great experience and I wont hesitate to use this customer-oriented company in the future.
James - Fair Oaks Ranch, TX
01/27/2013
The product arrived on Sat 1/26/2013 so havent got it installede yet, but will on monday. Glad you had the part as my son also had this part fail on his wench so he just bought a new wench. I saved a bunch of money by getting this part.
Charles - Nephi, UT
01/27/2013
Follow up on my order was tops. Problems with manufacturers brought a recommendation for a similar product. One phone conversation changed and shipped the order right away.
Greghory - Miami, FL
01/27/2013
An impressive company. They had what I was looking for at a reasonable price and were very prompt to respond. Ive not yet received my order but expecting it soon. Ill certainly use etrailer again and recommend them to friends.
Thomas - Reardan, WA
01/27/2013
I bought chains for my tires here and asked for the standard shipping which was 5-7 days! Without me even asking for it they upgraded it to the 3-5 days which is the express shipping! I thought this was great and this is a great place to buy quality stuff at a reasonable price.
Martin - San Diego, CA
01/27/2013
wished every place was like this .. Thanks
Charles - Granada, CO
01/27/2013
Excellent service, I only needed a simple part but the cost plus shipping was reasonable. I will definitely use etrailer again
Terry - Port Orchard, WA
01/26/2013
E-trailer has a very informative web site on many aspects of trailering. Ordering on line is easy, shipping costs are reasonable, and the responsiveness of the order fulfillment team is extraordinary!
Michael - Pinetown, NC
01/26/2013
Great site, great service. Was on line Sat. Morning and my order has already been picked, packed and shipped. You cant ask any better service then that.
James - Saint Paul, MN
01/26/2013
Super service. Ordered air ride on Wednesday night arrived on Friday morning. Installed on Sunday. Thanks Pat C. Next order will be in a couple weeks
Jeffrey - Shawboro, NC
01/26/2013
I think yall are very good at taking care of your customers and I want to thank yall very much for fast and service
Toby - Mansfield, TX
01/26/2013
You did a fantastic job. Everything was exactly as you said it would be. The product was just as you said, it came exactly as you said it would, exactly when you said it would. Your tracking system and information to the customer was right on! If all online merchants did as you did, there would be more internet sales. Please do not change anything.
Luke - Thibodaux, LA
01/26/2013
You guys rock!!!!!
Paul - Red Wing, MN
01/25/2013
Great dealing with your company. Your staff was very helpful and exhibited expertise with the product specs.
Barry - Las Vegas, NV
01/25/2013
what i was working on was not a trailer. but the guy i talked to WAYNE H. took the time to locate just the thing i needed works great GOOD JOB WAYNE MANY THANKS
David - Danville, VA
01/25/2013
Superb service. I had problems with the chain size for my vehicle and did not look forward to the return process. I used the internet to start solving my problem. After a couple of exchanges I was told of the correct size and type of chain that would work best for me. I received a call from customer service and was told that I would be receiving a prepaid UPS label for returning the first pair of chains and that the new chains would be arriving within 10 days. This company has a great customer service department.
Richard - Waldport, OR
01/25/2013
Ordered Reece hitch rails for bed of pickup, promised delivery in 5 days, rails arrived in 2 days, great service. Rails are in pickup, straight forward install. Thanks
Robert - Madisonville, KY
01/25/2013
This is the second time that I have purchased something from eTrailer. Just the like the first, their service was excellent. Immediate confirmation of order was received within seconds of submitting it. Short time later, received confirmation that order was ready to be shipped. A bit after that I received confirmation order was shipped and was provided with tracking details. All three of the above notices were emailed within a couple of hours of submitting the order, on a Sunday. Order arrived on time within 3 days of order and was complete. eTrailer is now 2 for 2 with me for great service and I will continue to buy from them.
Brian - Moorpark, CA
01/25/2013
Wow! Almost gave me whiplash on how fast the package was on the truck. With in hours and it was on its way. Very fast processing. Web site was easy to navagate and had the cheapest prices on the internet. Thanks.
Fred - Galesburg, MI
01/24/2013
I am thoroughly impressed with etrailer.com and the experience was more than enjoyable. I ordered a trailer hitch attachment for my Honda CR-V and not only was my order processed quickly, but my shipping was upgraded from the standard 5-7 days to the 3-5 days at no charge to me. I came home from work the next day with a package waiting for me at the door! Thank you etrailer.com for a hassle-free experience and a high quality product from an obvious high quality company!
Derek - Plainfield, IN
01/24/2013
Fast Shipping! Excellent Service! Best prices! You cannot find a better place to buy trailer supplies and accessories! I was very pleased with Etrailer.com and will definately recommend them to everyone! Thanks for providing me with exceptional service and quality products and a great price!
Lance - Harwood, ND
01/24/2013
Awesome customer service! Thanks guys!
Austin - Burlington, NC
01/24/2013
Very happy so far. Ordered and within an hour or two got an email that my order has shipped.
Matt - San Diego, CA
01/24/2013
Great people to deal with. Highly recommended.
Gary - Montgomery, NY
01/24/2013
E-Trailer delievered exactly what I ordered, upgraded my shipping for free and has amazing customer service!
Coy - Olathe, KS
01/24/2013
Very fast shipping turn over. I have bought from e trailer before and was very happy.
William - Blackstone, MA
01/24/2013
Wow, I ordered yesterday afternoon and it came the next day, and I had 3 to 5 day shipping. Now thats some great service!
Kurt - Lindenhurst, IL
01/24/2013
Super people to deal with, quick shipment and great pricing. I will be ordering much more from the folks at etrailer. Thanks a bunch
Lance - Billings, MT
01/24/2013
Great shopping experience. I am especially appreciative of the instlation videos. Thanks
Lawrence - Norman, OK
01/24/2013
Excellent service and all the parts available. Quick shipping and everything arrived in good condition - well packed and no damage.
Philip - Ogdensburg, NY
01/24/2013
ordered an H.D. hitch cover, standard shipping but was upgrade to 2 to 3 days. was here in 2 days. Product was just as picture showed.
Larry - Dallas, NC
01/24/2013
I found staff to be friendly, knowledgeable. and they ship lightning fast. look forward to future orders!
Jeff - Canton, OH
01/24/2013
Prompt and courteous. My go to store for hauling.
James - Auburn, CA
01/24/2013
Shipping was on the money, it took about an hour and a half to install the hitch but with an extra set of hands I could have done it in less than an hour.
Timothy - Sumter, SC
01/24/2013
Outstanding service. standard shipping for 3-5 days and received it in 2 days. cant beat that!
Andrew - Swansboro, NC
01/24/2013
Very quick service!
Vicki - Ottumwa, IA
01/23/2013
Super people to deal withWayne found the part I needed and shipped same day-Thank you Wayne-I could not find the right part from anyone You did great Thank You -Warren
Warren - Shawnee, OK
01/23/2013
etrailer.com is great! Fair price, quick shipping, and accurate product descriptions. Better yet, the installation videos are fantastic, and of much more use than the manufacturers relatively useless printed instructions.
Sandra - Crozet, VA
01/23/2013
I bought a trailer hitch receiver and wiring harness for my red 2013 Dodge van. The price was great, the quality of the parts were exactly what I expected and the delivery of the parts was way ahead of what I was expecting. I helped a 12 year old boy install the parts and it was easy, fun, and educational. I enjoyed the entire experience enough that I ordered a second receiver and harness for my son in Florida so that my 11 & 12 year old grandsons can have the same positive experience installing them. A great project to share with a young boy, which will have a positive outcome. The how to install videos and directions with the parts, are exactly right.
Karen - Portland, MI
01/23/2013
The service and response from Etrailer is fantastic. The electric trailer jack I purchased was delivered quickly and was a breeze to install. It works great! This is my third order from Etrailer in my opinion if you need parts or accessories for a trailer look no further than Etrailer.
Keith - Stillwater, OK
01/23/2013
I am extremely happy with my experience with etrailer today. If there is ever any needs that you have for your towing/cargo needs I would highly recommend that you go to this company.
Harry - Port Charlotte, FL
01/23/2013
Super fast service. I have checked around and they have always beat competitors pricing.
Byron - Nashville, TN
01/23/2013
The installation went great ! the video reallychelped. Took about 20 min, taking my time. Subaru, wanted to charge me $250.00 They have a lot of nerve! Glade I found you on the internet. Thanks again
Michael - Monroe, NC
01/23/2013
I was totally impressed with the service, professionalism, and speed with which you processed the order, called about a correction that needed clarification then shipped the items to us. In times where it seems like cuctomer service is a computer or digital voice messages you delivered personal responsive service. I will definitely use your company again and have already recommended you to friends.
Rick - Crowley Lake, CA
01/23/2013
Super fast shipping
Ken - Alpha, MN
01/23/2013
Great experience! Good info, pictures and billing. My order was shipped within an hour of placement and they upgraded me to priority shipping for free! Thanks for the great purchasing experience.
Michael - Clackamas, OR
01/23/2013
I placed my order less than an hour ago. Since then I have received 3 emails, including one that told me my order has been shipped. This is wonderful. I order a lot of items by email and have never received this kind of service. Plus the price of my order was the best I could find on any site, and I do a lot of searching on any item I purchase. Thats how I found your site and I will be using etrailer more in the future. Thank You for your fast service
Randy - Bryant, AR
01/23/2013
Ive learned I can rely upon etrailer as my go to place for anything I need related to towing and hauling accessories.
David - Ridgway, CO
01/23/2013
Quite easy to use web site. Photos are worth a thousand words when comparing lights and sizes. Great customer service with continued order status update. Quick delivery and quality products. What else to say... Will be the first and likely only place I look next time Im looking for items such as these.
Aaron - New Baden, IL
01/23/2013
Tonight was my second order with E Trailer and I am impressed. No BS, just the best price and service. The best part is the video instruction links. They show the real deal with accurate explanations. It makes you feel more confident that youre ordering the right part and can install with confidence.
Robert - Murrayville, GA
01/23/2013
Good price, great do it your self videos...great savings.
Alejandro - Palm Springs, FL
01/22/2013
I am very impressed with the price, and service of your company. The products of your company are the top of the line and I will continue to do business with your company in the coming days. I highly recommend that anyone who is looking for trailer products turn to etrailer.
John - Niceville, FL
01/22/2013
Pros: Great ion with videos that really help make a decision. Better than going to a store. Fast service and shipping. Tracking order made easy. Cons: None except, Paypal would be easier for me.
Roger - Zillah, WA
01/22/2013
These people are the real deal. They go the extra mile to do eberythung they can to make the customer happy. they upgraded my shipping from free 5-7 days too free 3-5 days, not because they had to, but because they had the oppurtunity, and siezed it for me. I will definately shop with them again!!!
Colton - Moorefield, WV
01/22/2013
Thank you for the great customer service and bumping up my shipment to quicker than requested.
Stan - Albemarle, NC
01/22/2013
Great business to deal with. Fast delivery and great prices
James - Hopatcong, NJ
01/22/2013
outstanding product glad to see made in USA
Roger - San Diego, CA
01/22/2013
Awesome website, great information, product details, installation instructions & great prices. Once the order is placed its shipped the same day and the arrives very quickly free shipping as well ! There is not much room for improvement
Aaron - Menlo Park, CA
01/21/2013
Shopping for trailer accessories with etrailer.com was quick and easy..! The folks were even kind enough to upgrade the shipping for me at no additional cost. I have not actually received the items yet, so I cannot comment on the accuracy of the order, nor its quality in workmanship and materials... I can say that, if these items are of the caliber of this merchant, I cannot believe I will be anything other than completely satisfied…
Joel - Thomasville, GA
01/21/2013
I will research a product for weeks and search for the cheapest pricing I can find once i settle on a product. Etrailer always comes up in my search for the most competitively priced products. I dont know why I spend so much time looking for other sites when Etrailer beats them all. I bought a product 11pm on Sunday and by 730am Monday I already received 3 emails sayings they for the order, they had them in stock and would ship soon, and that they had been shipped along with a tracking number for my impatient-self to check on 3x a day. Will absolute do business with again in the near future for a base rack roof carrier setup for the mountain bike
Cody - Albany, OR
01/21/2013
These look like excellent replacement tires for my double wide snowmobile trailer. The wait for these was a little long, so must not be a normal stock item, but the communication from Nik was very good. I would recommend and will defintely use etrailer.com for my next purchase!
Charles - Waupaca, WI
01/21/2013
I was very impressed with the prompt service and excellent communication. I would recommend etrailer to anybody with complete confidence. Thanks and keep up the good work!
Ronald - Crystal Lake, IL
01/21/2013
I am quite happy so far with the ordering and communication from trailer regarding my order, i.e.: shipping time and tracking .I will reserve my comments on the product and arrival time till I receive and install the product. BUT So Far So Good !!!
Rob - Prince George, BC
01/21/2013
I must say that I was very impressed with this company. Not only was the product I ordered such a good deal that I travelled from Toronto to Buffalo to get it, they timed the ordered perfectly to arrive while I was at the hotel. Everyone I spoke with on the phone was courteous and knowledgeable. I would highly recommend this company!
Nicole - Pennyan, NY
01/21/2013
I thought that the site was very easy to navigate, and the prices were some of the best i could find. The large variety of products also impressed me, one stop shop. Would recommend this site to anyone. The customer service I received was big selling point for me. They were able to get me upgraded shipping for no extra cost, which was not expected but very appreciated.
Sean - Waterloo, IA
01/21/2013
I had an issue with adding on to an order and it was easily resolved by Nicole R. who went out of her way to make it easy. Thanks!
Steve - Placentia, CA
01/21/2013
10 minutes after I placed my order I had a phone call from etrailer asking me if I knew that the 2 parts I ordered did not match one another so they are watching everything that is ordered on here GREAT JOB!!!!
Pat - East Stroudsburg, PA
01/21/2013
5 star raiting all the way, I would recommend etrailer to anyone. I am very impressed with the service I received. I called late in the evening and I got someone on the line right away and the person on the phone was actually very helpful. I received a confirmation email and the next day I received a follow up email to let me know that the parts were being shipped. I replied with a little concern about the delivery date because I had an important trip to take and I needed my trailer parts. I actually got a quick response back and was told my parts would arrive on time. Today I receive my parts a day early and again very happy with the customer service,price, quality and free shipping. I am very impresssed and would recommend etrailer to anyone.
Thomas - Cibolo, TX
01/21/2013
The company went above and beyond my expectations by upgrading my shipping level of service. The communication was great! I got 3 emails within 5 minutes of placing my order.
Charles - Winona, MN
01/21/2013
excellent fast service. tires shipped the same day. thanks!
Edward - Jones Creek, TX
01/21/2013
Shipping with etrailer was a nice experience and easy, I would shop there again. The only least thing is that etrailer doesnt take money-orders or personal checks. Sometimes its nice to pay cash.lh
Luis - Vernville, SC
01/21/2013
Excellent prices on great products. Tires for my boat trailer were cheaper than anywhere I could find. Got free shipping, ordered on Sunday, received product on Wednesday morning.
Justin - Paragould, AR
01/21/2013
service was great. price was as good as anyone. thank you.
Frank - Gladstone, MO
01/20/2013
The website is very easy to navigate through. I really wasnt sure what the item was called that I was looking for, but I found it without any problems. My order arrived very quickly, in 2 days and I just used ground shiping. And, the people at e-trailer pack their merchandise very well. I will definitely do more business with them in the future.
Terri - Edgewood, TX
01/20/2013
very quick to ship. and easy to order from.
Willie - Fayettville, PA
01/20/2013
Awesome. Thank you for the upgrade on shipping.
Mary - Pollock Pines, CA
01/20/2013
Very pleased with the products and speedy delivery . Keep up the good service You guys rock !!
Mark - Holley, NY
01/20/2013
Converting a mobile home axle to a standard hub with a 6x5.5 bolt pattern. Called to etrailer to make sure I was getting correct hub and bearings to fit my axle. Spoke with Lexus who was very informative and knowledgeable, parts needed and confirmed, order taken along with my info and done in mintues and with a smile over the phone from Lexus. Yes I would recommend etrailer.com to anyone.
Robert - Bremerton, WA
01/20/2013
Excellent pricing and service. Got wrong hubs, and was able to change order and have new ones on the way that day. Free return shipping of wrong hubs via a UPS label they emailed me. Thats how its supposed to work !!!
Gary - Bristol, CT
01/19/2013
Every part that I have bought from trailer has worked perfectly. Extremely satisfied..
Jack - Aubrey, TX
01/19/2013
I have been very impressed with the way etrailer kept me informed on my order. Thank you very much. Awesome customer service!
Terry - Riverton, IL
01/19/2013
I ordered the Rhino Rack 2500 Aero Bar for my VW GTI. The package arrived faster that I expected and was in excellant shape. The price was good also.
Allen - Scottsdale, AZ
01/19/2013
Etrailer was great at finding the part I needed to my Thule. They made sure the part was still available and that they could get it from the manufacturer while I waited on the phone....very nice customer service.
Lise - Hampstead, NH
01/18/2013
First time ordering from etrailer and everything was great, the parts were easy to find on the website, the parts arrived quickly and more importantly fit perfectly
Charles - Verner, ON
01/18/2013
Im very pleased and impressed with my purchase experience at etrailer.com. When I noticed after submitting an order to ship that the location was about 50 miles away from where I live, I emailed Customer Service and asked if I could pick up the order, instead. I received a call from Lexus indicating that per my request my order had been changed from ship to Will Call Pick Up, and that my shipping charge had been refunded on my credit card. Simple as that. Awesome! Thank you, guys, so much.
Jack - Kirkwood, MO
01/18/2013
John said it will be at my house o friday and it was. ill always do business with them. I thank you guys at etrailer.. Nick Toro
Nick - Edgewater, MD
01/18/2013
Good Price, Good Service and fast shipping, what more do you need
Blake - Plover, WI
01/18/2013
Fantastic service. You do a great job communicating and keeping me informed. Great ion, great pricing, and free shipping make you my first stop when purchasing for trailer and many auto accessories.
Jerrod - Pasadena, MD
01/18/2013
Outstanding customer service! I placed my order on the evening of Jan 15 and received it the afternoon of Jan 17. Great prices and free shipping! Thank you etrailer!
Dennis - Roselle, IL
01/18/2013
Excellent!! Prompt and efficient service. On-the-button Price Match policy and the product got here 2 days after Id ordered it!! I know where Im shopping for cargo stuff from now on!!
Martin - Laval, QC
01/18/2013
Very Efficient!
Mike - Scottsdale, AZ
01/18/2013
Etrailer.com is the best, fill orders fast and accurately. Very competitively priced too!
James - Wellington, FL
01/18/2013
Exceptional service, the first set of mirrors we mispackaged and received the replacement in 3 days.
William - Summerville, SC
01/18/2013
I put my order in on wednesday,and it was here on friday,around 4:00 pm.Iwant to thank you for your fast service,the second time around for ,Iwould recommend you to every one Iknow.
William E. - Beach City, OH
01/18/2013
My experience with etrailer was excellent. I will do business with etrailer again. My order was shipped the same day I ordered it. Thanks
Billy - Midwest City, OK
01/18/2013
GREAT COMMUNICATION,SUPER FAST SHIPPING, VERY EASY TO NAVIGATE WEB SITE. I WILL BE BACK. THANKS
Richard - Prophetstown, IL
01/18/2013
Sales department was excellent! I called twice and both times I got expertise and great help. They promised to call back and they DID!!! Best part was the Kings English is spoken here.......
Neal - Eaton, OH
01/18/2013
very nice, fast,
David - Sabana Grande, PR
01/18/2013
The sales person was friendly and the order was delivered on time. I will be ordering again.
Paul - Punta Gorda, FL
01/17/2013
Excellent service. Web site was easy to navigate and find the correct part. Email on receipt of the order and shipping tracking both were great. Price was 60 of the dealer price including shipping, and one dealer would have ordered the wrong part. Overall Excellent.
Thomas - Oswego, IL
01/17/2013
Exactly what I ordered, delivered exactly when expected...priced just right. These are the reasons I only buy from etrailer.com What more could anyone ask for??
William - Gresham, OR
01/17/2013
Ordered some led light for my dump truck on a Monday. Wednesday UPS had ped the shipment. FAST SERVICE!!!!!!!!!!!!!!!! Will use again for any of my truck/trailer needs.........
Gary - Southfield, MI
01/17/2013
Unit just came in and looks good. etrailer did not have the unit in stock and took a few days for it to ship but overall the communication was pretty good. They even offered a substitute but I decided to wait on what I ordered.
Ray - Bedford, TX
01/17/2013
I ordered 2 aluminum wheels with tires and 2 wheels with tires. Also ordered 2 other items. They arrived 2 days later in perfect shape and packed great. Thanks for a great experience!
Charles - Lenoir City, TN
01/17/2013
Fast shipment and good prices. I appreciate your video of the installation. Setting quite a standard for service.
Roger - West Paducah, KY
01/17/2013
Great communications. Items that I ordered took time to get shipped but they would send emails to keep me updated. I would do business with them again. Glad to see a company that has great customer service
Kim - Pendergrass, GA
01/17/2013
Very fast shipping, as always, every thing i order gets here fast, Thanks
Jim - Sedalia, MO
01/17/2013
1st class service, order processed in 1 day and shipped fast, just what I needed.
Geoff - Virginia Beach, VA
01/17/2013
I received an email shortly after I purchased my lights telling me that they were backordered. I called the next day and talked with Mike who helped me find a replacement. We went through a number of options and finally found an item in stock. I was impressed by MIkes responsiveness and willingness to follow through. I am happy to hear that etrailer is doing a good and brisk business. They have built a good sales team, if Mike is an example.
David - Wood Dale, IL
01/17/2013
Thank you for the promt, and friendly service. I was a pleasure shoppping with you again, and I would definitely recommend Etrailer.com to a friend.
Richard - Lucedale, MS
01/17/2013
Alicia was extremely helpful explaining all items to me. She answered all questions, offered options and catered to all my needs. Highly recommend eTrailer for all yourcamping needs.
Joseph - Oswego, NY
01/17/2013
Etrailers service is unprecedented. They are the gold standard of customer service and customer communication.
Ronald - Sparta, NJ
01/17/2013
good gracious, these folks mean business! I got my package walking down the driveway from mailing it in the box! Wow! If you run for Oresident, im in!
Paul - Old Hickory, TN
01/17/2013
very good service answered questions promptly and recieved merchandise quickly and intact.will use again. Thnakyou
Bill - Brentwood Bay, BC
01/17/2013
These are the people you want to do business with. They have excellent service and great shipping. Good price too. Special thanks to Mark for all the help with everything and a thank you to Alicia.
Kendrick/hughes - Seattle, WA
01/16/2013
Good internet retailer.
Walt - Cooper City, FL
01/16/2013
Product I was looking for was in stock. Easy website to order from. Fast shipping - actually received my order a day earlier than I expected. Will use and recommend etrailer.com again.
Kim - Lawrenceville, GA
01/16/2013
i was very happy with my order of mirrors that i got you helped me get the correct ones for my vehicle the first time
Robert - Portland, OR
01/16/2013
Excellent service, exactly what I ordered at a great price!
Eric - Hernando, MS
01/15/2013
Awesome price, got here super fast and gave great communication the whole way through. Looking at buying another! Thanks.
Andrew - Austin, AR
01/15/2013
Love the bike rack, loved customer service. Rack arrived on time in great condition, perfect fit for the car.
Debbie - Denver, CO
01/15/2013
Your service has always exceeded my expectations, Im therefore a customer who comes back to do business with etrailer.com
Rodolfo - Tallahassee, FL
01/15/2013
Today I received the 1995 Jeep YJ Trailer Wiring Harness. It arrived sooner than expected. I watched the how to video on your site and followed the instructions. No cutting or splicing involved. It worked like a charm. Thank you etrailer
Jennifer - Maryville, TN
01/14/2013
Excellent service all around! Very satisfied :D
Brian - West Lafayette, IN
01/14/2013
Phone representitive was excellent. order process easy.
Merwin - Largo, FL
01/14/2013
Great experience. Part was available and shipped out immediately and delivered early. Thanks
Harold - Mebane, NC
01/14/2013
Customer service was a 10. The product on the other hand well the screw was very hard to line up. Took about 45 min to get it lined up and screwed in.
Aaron - Colombia, IL
01/14/2013
Order shipped in just a few hours...much appreciated etrailer! Received quick delivery and a good product at a great price. Will be back for more! Thanks for a great web shopping experience.
Chris - Greater Lakeburn, NB
01/14/2013
E-trailer made finding my part quick, had it in stock, and got it to me quickly. Job well done folks! I will use e-trailer for all of my towing needs. Thanks again, dave.
Dave - Biloxi, MS
01/14/2013
In an era when lots of business aim to do better, your approach to comprehensive education of customers, anticipating and explaining problems or questions before they arise, showing detailed videos to aid installation and prompt, thorough detailed responses to questions are the best service I have ever gotten in seeking to buy a product. Stunningly well conceived.
Jeffrey - San Luis Obispo, CA
01/13/2013
it was my first time shopping with e trailer but you were great ! i will be back again The girl that helped me on the phone was super ! I know here first name began with an A cant remember if was allison or alicia or ? Main thing is shes great ! Thanks again taylor
Taylor - San Antonio, TX
01/13/2013
Etrailer.com has served as a great place to shop for rv parts. The ordering process was easy and the prices are very good in comparison to the large camping stores.
Brian - Sebring, FL
01/13/2013
Great service!! Awesome! Definitely recommend to anyone I know!
Julia - Crestview, FL
01/13/2013
very professional service and light appears to be in good working order. wish the entire wiring harness was enclosed in protective tape/material, due to the fact this wiring is always in external environment.
Alf - Pittsfield, MA
01/13/2013
Excellent service. I was impressed. One item I ordered was not in stock and I was quickly notified. The instock items were sent out immediately. Thank you again to all the etrailer employees that assisted. Keep up the great work. Richard H. North Augusta, SC
Robyn - North Augusta, SC
01/13/2013
I was very impressed with the ease in finding parts. It can by part number, manufacturer, or just a description.
Mark - Aiken, SC
01/12/2013
I am very satisfied with e trailer, they had the exact part I was looking for, and the free shipping was awesome !!
Hans - Kings Beach, CA
01/12/2013
Great company to buy from. I got a person every time I called. I was doing something incorrectly on the hitch installation and they straightened me out. Shipment was very fast. Prices are competitive.
Jason - Tucson, Az, AZ
01/12/2013
Great, Thanks
Daniel - Sahuarita, AZ
01/12/2013
Very pleased with both product and service.Will definitely do business with again.
Mike - Wapello, IA
01/12/2013
Very pleased with our dealings with your company when placing the order. Thanks.
Roy - Port Aransas, TX
01/11/2013
I want to thank Kevin J at e trailer. He updated my shipping to get me my hitch in time to install it so I wouldnt miss my weekend camping with the kids. Thank you all at e trailer for helping me make the correct selection with my hitch and wiring harness. You have earned my future business!
Tim - Titusville, FL
01/11/2013
Very happy with my order with this company. It was reasonable in price and excellent in service. Fast, prompt shipping. Also very good follow-up customer contact letting me know status or order. Thank you etrailer!
Heather - Kaneohe, HI
01/11/2013
This was the cheapest place that I could fine what I was looking for and the shipping was super fast. I will be shopping here alot more often and telling others about this site.
Charlie - Spring Hope, NC
01/11/2013
etrailer.com had what I needed and the products are great. My item shipped with in a day and the folks at etrailer kept me informed. I will be back.
Robert - Troy, OH
01/11/2013
AAA+ really fast shipping and great products.
Luis - Barranquitas, PR
01/10/2013
Good product at a good price...thanks for the expedited shipping
Robert - Ulster, PA
01/10/2013
I would highly recommend etrailers services and expertise. I ordered a Curt Trailer Hitch Receiver - Custom Fit - Class III for my Infiniti FX35 Sport, and received the item three days prior to the intended delivery date. Etrailers representative was very kind and helpful on the phone, and their website/tutorials are very professional. Thanks again to etrailer for my purchase.
Seth - Henrico, VA
01/10/2013
This hitch cover is the bomb! Durable , inexpensive and I do not have to worry about setting it down and loosing it ! Nice product for the money.
Debohra - Louisville, OH
01/10/2013
Outstanding service. I will use you again and recommend you to others.
Ronald - Deary, ID
01/10/2013
they answered all my question and more importantly they met amazons price..why ask for help then buy else where..
Russell - Hauppauge, NY
01/10/2013
Ordered new receiver for hitch and wiring was delivered WITHIN 24 hours!!! Extremely surprised by speed and quality! Searched all over the web comparing prices and etrailer was the cheapest and I found a discount code TOO! Very happy will recommend to everyone!
Jennifer - Reeds Spring, MO
01/10/2013
Ordering/ shipping was smooth. Received chains quickly. Rubber adjusters were too snug to attach to chains. Called cust. service problem was solved.
J R - Austin, TX
01/10/2013
Great experience Every knowledge individual in John who determined what I needed It was ordered and shipped with no hassle Great site It was my first experience and a good one
Don - Pensacola, FL
01/10/2013
thanks for the shipping upgrade. the chains look great. great price and service. cant wait to try them out!
Richard - Roseville, MN
01/10/2013
i loved how fast it was sent out,and how easy it was to put together. great service!!! Thanks
Betty S - Greenville, KY
01/10/2013
Awesomely quick service...shipped heavy products within a few hours of ordering. Upgraded free standard shipping so I can start biking and skiing sooner. Great, easy to use website, great customer service!
Maryelizabeth - Eastvale, CA
01/10/2013
Great product information and install videos. Part was in stock and shipped quickly - I ordered on a Sunday evening and it was processed and shipped within 12 hours.
Chris - Happy Valley, OR
01/10/2013
Excellent service. My box arrived just a few days after ordering granted UPS beat it up and the hitch was hanging out of the box but all parts where there.
Aaron - N. Chesterfield, VA
01/10/2013
You guys are great. I screwed up my order and had to call for help. I was helped right away. I love your service.
Norman - Elizabethtown, KY
01/09/2013
Shipping was fast and the items were as described.
James - Duluth, MN
01/09/2013
Was shipped timely and package was intact. Is a gift so unsure of the product....
Dennis - Jim Thorpe, PA
01/09/2013
All the parts have exceeded expectations, Perfect Fit & Great Customer assistance- Thanks Pat.
Dan - Albion, MI
01/09/2013
Shipping was fast. Product was as expected, and delivered in a very timely manner. Thanks for a job well done.
Richard - Curtiss, WI
01/09/2013
E trailers has quality items a a fair price and their service, response and shipping time is outstanding ..tops
William - Calabash, NC
01/09/2013
Super quick service, competitive prices, quick delivery. You guys have your stuff together! Keep up the good work!
Joe - Murrieta, CA
01/09/2013
Wow! I received my receiver hitch in only 3 days with free shipping. I was impressed by the fact that I received several emails from ET reps keeping me updated on the status of my order.
Jeff - Advance, NC
01/09/2013
G R E A T service ! The very best in a long time! Thank you!
John - Bothell, WA
01/09/2013
Ive been an Internet user and shopper since 1996. Many retailers are fantastic and many are awful. Many have survived but most have failed. Etrailer will survive because they do 2 things perfectly. They focus primarily on niche products and they COMMUNICATE. I ordered a novelty item on Saturday late morning. It was delivered with my mail on Monday! Class act all the way. Thank you etrailer.
Brian - Mamaroneck, NY
01/08/2013
your service is great,consitant updates are great,your customer service so far is great,Im a business owner and the customers should be #1,good work thanks.
Jason - Nunica, MI
01/08/2013
This place is great! generally Im looking for the cheapest price for the parts i need. Etrailer is not kidding on their price guarintee. i usuall check the web for comparable prices on exact parts and havent been able to fine parts cheaper. Also I have yet to wait for any orders delivered later than what I have been told. Usulaly shows up earlier than original delivery date. And Yes I recommend this site to all my friends and not just for trailer parts.
Mark - Appleton, WI
01/08/2013
Rose was extremily helpful as well as professional ! A very pleasent experience.
James - Madison, MD
01/08/2013
I am so impressed with the customer service that the staff at etrailer gives to their customer. Nicky K was very informative she really knew her stuff, cant fool that girl. Thanks again Ms Nicky you were very helpful and very professional.
Michael - Victoria, TX
01/08/2013
WOW. Great response & quick service .Will be back . Thank You !
Lester - Gadsden, AL
01/08/2013
Ive been dealing with etrailer for a few years and any time there was a problem, which was few, they were right on top of it. Everything always got resolved to my satisfaction and communication was great. Very professional, customer oriented company. Other companies could learn a few things from them. Highly recommended
Mark - Red Hook, NY
01/08/2013
Awesome!
Teresa - Texas City, TX
01/08/2013
My experience with e-trailer was top notch. Pricing was very reasonable, customer service was great, and the shipping was fast. Now I just have to install my products.
Thomas - Guelph, ON
01/08/2013
order came in two days , it took my son & I about an hour and a half to bolt on receiver & wire in plug . We are set to tow what ever!
Ron - Ashland, MO
01/08/2013
Excellent experience! Very nice and very knowledgable Thank you
Dave - Worcester, MA
01/08/2013
Hey guys. You have a great selection. Your shipping is super fast and accurate. Product pricing is great. I have to many people about your site and how great it is. Ill be using it over and over again.
Nick - Georgetown, SC
01/07/2013
The ordering process was simple, i received confirmations immediately, & the order showed up as expected. The material I ordered has not been used yet, but was exactly what I expected. Great job etrailer…
David - New Haven, IN
01/07/2013
You guys ROCK! I placed an order on Saturday evening. Within a few hours I had notification that the order was ready to ship. Keep up the excellent work!
David - Ithaca, NY
01/07/2013
I was amazed that after ordering replacement parts, I received an email about 3 hrs. later stating that the parts have been shipped. Could not have had a better experience. Thank you very much
Robert - Okeechobee, FL
01/07/2013
Perfect...ordered Fri received Mon.
Ronald - Gardner, IL
01/07/2013
I would like to express my thanks for your exceptional service. This is the second time I have used your web site and both times was great. The site is easy to navigate and the delivery time is exceptional. I wish that all web services were this easy and rewarding. Thanks a lot.
Nels - Laramie, WY
01/07/2013
What a great buying experience. Prompt response to the order I placed with everything ordered arriving on schedule. Thanks Again
John - Gracemont, OK
01/07/2013
Im very happy with the product and just installed it on the SUV. Your service was a lot faster than the USPostal Service which took from Dec 31 until Jan 7th to deliver a priority shipment to me. Mahalo & Aloha.
James - Keaau, HI
01/07/2013
Outstanding customer service!!! I wii recomend you to my friends and family. Thanks again.
Patrick - Royal Oak, MI
01/07/2013
Customer service was great! She made the transaction very easy and assured me my order will be shipped, since she was aware of my situation. Thanks Judy. I will definitely shop here againmm
John Paul - Grand Prairie, TX
01/07/2013
The trailer hitch was very easy to install thanks to you installation vidio . The hitch arrived on time and the price was right . Thank
William - Centerville, MA
01/06/2013
Save your time and money buy what you need at etrailer. This is my second order and all product is high quality and meets descriptions given on web site. No junk here and you get great support and information.
George - Phoenix, AZ
01/06/2013
I cannot believe that my order shipped out in 5 hours. It insanely fast. Finding what I wanted wasnt a problem at all.
Alex - Northwood, NH
01/06/2013
Item was as listed,thanks for the videos helps alot,will buy again, Thank You.
Clarence - New Lenox, IL
01/05/2013
Ordering the items were easy. They processed the order quickly and even got it to me quicker and my Husband loved his trailer hitch cover! I had one for my truck as well, but a few days later, I ended up trading mine truck in on an all wheel drive vehicle. I contacted etrailer on that and that made that simple as well. I would definitely buy from again. Great service and great communication!
Tamara - Palmyra, NE
01/05/2013
Good price, great service and fast shipping!!! I am amazed at the efficiency!!
Gary - Fredericksburg, TX
01/05/2013
Product just as described. Standard shipping was very timely. Loved installation videos!
Michael - Reedsville, WI
01/05/2013
Very super fast shipping of product! I could not believe how quick my order arrived. Fair price, was comparable to other sites. I had dealt with etrailer before and thier customer service is top notch.
Jim - Lawrence, KS
01/05/2013
I recently purchased a trailer hitch for my 2009 Lexus RX350. Over the holidays I stopped by my mechanics shop and asked if he would install the hitch. I mentioned that the video on etrailers website made it appear to be fairly easy to install. He was skeptical saying that he has had problems with other hitches where the bolt holes dont line up and the hitch has to be modified, etc., but he did agree to try to install it. I picked up my Lexus last night and he told me there was no problems with installation and was very impressed with the quality of the hitch ... he even mentioned the starred washers that came with the bolts.
Pat - Cypress, TX
01/05/2013
great service
John - Leola, PA
01/05/2013
Whoa! Seriously one of the best online shopping experiences Ive ever had. The guys at etrailer were super responsive, shipped my hitch out in about 2 hours after ordering it! They also bumped me up a level in shipping to get it to me even quicker! For my next car, I know exactly where Im getting my hitch!
Bradley - Atlanta, GA
01/04/2013
Your website is easy to navigate. The option to a specific vehicle by make, model and year is great! What Ive ordered so far was shipped quickly. Overall I am very pleased and have already recommended your site to my coworkers! Keep up the great work!
Christopher - Lemoore, CA
01/04/2013
The prices at etrailer are very reasonable. Same part that I ordered was $40.00 more expensive at a major RV dealer. I have purchased other items from them in the past. Their service is very professional and my parts were received in a timely manner.
Harold - Goodyear, AZ
01/04/2013
I was in the market for a trailer hitch and after getting pricing from the dealer and a couple local trailer shops was pleased to find etrailer. After spending some time on their website, viewing the very detailed high quality installation videos, reading all the positive comments, and finding the etrailer pricing better than any of the other online sellers, it was a no brainer giving them my business. I purchase a lot of items on line and etrailer is at the top of the list for customer support. Ordered the hitch and wiring harness late Thursday night and woke up Friday morning to find not only had the hitch shipped but Dan K. had upgraded to expedited shipping at no additional charge. Im spreading the word on etrailer.
Robert - Manchester, MO
01/04/2013
Thank you for the upgrade on the shipping very much appreciated
Naim - Staten Island, NY
01/04/2013
etrailer is one of the best companies I have done business with in a long time. they sent my order immediately and even upgraded the delivery time with UPS. When one of the parts was defective they gave me free shipping to return it and sent a new replacement part immediately.along with tracking info for me to follow its progress.During the whole process, they kept me informed with numerous e-mails.the etrailer people do a great job. they will be the first company I go to for future orders.
Charles W - Raleigh, NC
01/04/2013
Excellent service!! Shipping was lightning fast, my order qualified for free shipping and it was at my doorstep in two days!! Will definitely do business with again for my future needs. E-mail updates along the way made tracking my purchase very easy. A++
Michael - Manhattan, IL
01/04/2013
the young lady that helped me was Nicky. she was very helpful and i had great communication
James - Tucson, AZ
01/04/2013
fast shiping,very nice to deal with
Glenn - Green Bay, WI
01/04/2013
Great service, good price and fast shipping of what appears to be a quality product Hidden Hitch. thanks!
James - Fresno, CA
01/03/2013
Fast service, good product.
Ken - Hickory, NC
01/03/2013
I think this is a fantastic company. They always ship fast, no matter if it is free or paid shipping/ I have ordered about 15 times from them and I have never ever had any problems with the products they ship. For me, its the company #1 to try first to get car accessories.
Mikhail - Pensacola, FL
01/03/2013
e-trailer was great. The item I wanting was not in stock. They kept me informed and gave me other options. I chose to wait on the part and it shipped as they promised . I will make all of my towing purchases from e-trailer.
Mark - Knoxville, TN
01/03/2013
I ordered a hitch and wiring from this site a couple of times for different trucks and suvs. Save your money and order from here!!! they have the best price and shipping is fast and most of the time free.
Coleman - Rocky Mout, NC
01/03/2013
Great selections,lowest prices and fast shipping. What else can you ask for?
Mark - Rockmart, GA
01/03/2013
Etrailer kept me informed with every little move. Site was easy to use.
Curtis - Atwater, CA
01/03/2013
Great and prompt service, terrific follow-through, delivered on-time, and a perfect fit. What more can I say?
William J - Cameron Park, CA
01/03/2013
My son has made several purchases from your company and so he recommended you to me for my trailering needs. Your website worked easily and after I placed the order, I received a prompt e-mail confirming my purchase and expected delivery date. Good Job and I will certainly recommend your company to others.
Richard - Pimey Flats, TN
01/03/2013
Everything about your company and my experience is excellent so far. A+
Michael - San Diego, CA
01/03/2013
Immediate response acknowledging my order on New Years Day! Shipped the next day. Planning to send them a photo of my greyhound on their canine cover.
Sally - Port Townsend, WA
01/02/2013
Fantastic! Thanks for the upgraded shipping. I look forward to getting the ski rack. Thanks for the superior service!
Douglas - North Ridgeville, OH
01/02/2013
Great service both on-line and with follow up.
Matt - Bloomington, MN
01/02/2013
QUICK SERVICE
Curt - Hinsdale, IL
01/02/2013
Even though shippment was delayed you always kept me posted and never ignored any correspondance. Appreciate your availability for questions and quick responses. Very good at keeping me posted on my shipment.
Gary - Atlanta, GA
01/01/2013
I bought a tailgate easy lift. We installed it in around 1/2 hour maybe less. It works great, half the weight to lift up and lower the tailgate, again Im impressed with the product and the speed with shipping it. This is the second product that i have bought for my truck. Thanks you guys.
Leonard - Brechin, ON
01/01/2013
Very fast, very efficient and very economical!
Mark - Glendale,
12/31/2012
I am pleased with how fast it was shipped especially during the holiday time. Product is built very well and came in with no damage. Only complaints are that the way it gets attached to the bumper supports made it very hard to get to install one of the inner bolts. Please advise customers that the bumper cushions have a tenancy to move out of place so realigning them can wind up taking a lot of time. Last is that I had to unscrew the rubber muffler hanger on the passenger side from the muffler it self.
Andrew - Beverly Hills, FL
12/31/2012
Connector/relay kit and mounting bracket for 2004 Titan. Great website, many instructional videos available. Order placed at 9pm 12/30, shipped by 8am 12/31. Cant beat that.
Ken - Rochester, NY
12/31/2012
Information available to properly order product needed and check out was smooth and quick.
Paul - Gainesville, FL
12/31/2012
I am pleased with the product quality and with the service.
Cornelius - Hampton Bays, NY
12/30/2012
Thank you e trailer. There are many companies that could take lessons from you regarding your awesome customer service. E Trailer is THE place to shop for all of your trailer needs. Great pricing and amazing customer service.
Marc - Golden, CO
12/30/2012
So far, really great customer service experience. I placed my order late on a Friday night via regular ground5-7 days and within an hour my order had already shipped and was upgraded to express ground3-5 days. I just bought my first trailer and will keep buying any parts/accessories I need from eTrailer.
Joaquin - Watauga, TX
12/29/2012
Not my first order and probably not my last. These guys are good. Fast service, good products at a decent price. These are the guys to go to.
Robert - Columbia, MO
12/29/2012
Very easy to order, reasonable prices, arrived promptly on the estimated delivery date
Sierra - Poughkeepsie, NY
12/28/2012
Service is beyond expectations, communication is excellent . Couldnt be more pleased . Thanks
Kenneth - Memphis Tn, TN
12/28/2012
I am pleased with the service. I was kept informed of the status.
Lorene - Ellijay, GA
12/28/2012
Awesome deal! Shipped free and super fast during the holidays. I am sure I saved cash thanks to the easy read instructions and online video. Thanks and will give strong recommendations for anyone shopping your site.
Thomas - Clover, SC
12/28/2012
I am extremely impressed with the service. Pat was wonderful to deal with and so helpful!! Love the trailer cap!!
John - Franktown, CO
12/28/2012
Etrailer is fantastic! Fast shipping, items arrived in good condition and when I had a question the customer service reps responded to me right away. Highly recommended!
Nell - Houma, LA
12/28/2012
Fast shipping, Very professonal, Highly recommended, You will get GREAT service and very good products from etrailer. They have all Your trailer needs.
Joseph - Chester, VA
12/28/2012
Nice inventory....good price....great communication....quick delivery!!! Thanks.
Everett - Sierra Vista, AZ
12/27/2012
First of all, I found etrailer.com to be the easiest web site to use that I have been on.I ordered a trailer light wiring harness part#33515 for my 2004 Nisson Frontier. My order was made on 12/19/2012, I received it in three days. It took me longer to get my tools and light ready, than it took me to actually hook the harness up to my truck and test the lights! The part fit perfectly, the instuctions were clear, and was very easy to install, best of all it works!
Jack - Stillwater, OK
12/27/2012
Great customer service, fast shipping. I give you guys A+A+ and Alicia was great very informative and show that she does care about her customers....
Rodney - Richwood, NY
12/27/2012
Great retailer, quick response after the sale and good follow up regarding the tracking number. Would buy from again!
Bryan - Prosser, WA
12/27/2012
I think you have great help and that is whats important Kathy went the extra mile to help me get what I wanted and when. She even called me to let me know what was going on!! wow when did that start happening again thought things like that were gone forever.
Lynn - Lakeview, OR
12/27/2012
Fantastic
Jamie - Dallas, TX
12/26/2012
Professional advice and the best service period! Do not waste your time and look anywhere else!
Usamah - Homer Glen, IL
12/26/2012
Im well satisfied with the way the order was processed and shipped in a very timely manner.
Dave - Rapid City, SD
12/26/2012
great info. fast shipping. good directions. buying and installing a hitch and wiring package was an easy and not unpleasant experience!
Lisa - Independence, WV
12/25/2012
Items were received promptly. One was a mis- shipment and that was resolved quickly also. Overall, a great experience.
Gary - Issaquah, WA
12/24/2012
Overall I am very happy this this organization. I discovered them while hunting for information about my travel trailer. They are a good source of information and quality products at a price that beats my local RV store.
Robert - Bremerton, WA
12/24/2012
Great service again.
Clayton - Sweet Grass, MT
12/24/2012
Outstanding! I needed a hitch to be delivered in a short period of time. Rather than chancing it by placing an online order, I called in and spoke with Jan. Jan confirmed I was getting the proper item to match my vehicle, confirmed it was in stock and also promised that the item would be shipped out that day. She was right on the money. This place is great and I would recommend them any time!
William - East Windsor, NJ
12/24/2012
Very user friendly website. Once my order was placed, I received an email telling me my order was received and is being processed. Shortly after, I received another email explaining my order was located in the warehouse and was ready to ship. Etrailer website said to allow 2-3 days for shipping! Because they were able to get it out the same day and I had my item on my doorstep in 3 days!!! Awesome service!
Ryan - Livonia, MI
12/24/2012
Great purchase experience. Fast delivery, no hassle. Thanks!
Robert S - La Vista, NE
12/23/2012
Bought the curt trailer hitch for my 2012 Toyota Tacoma. Shipping was great. Build quality of the hitch is great. Installed very easy. Thanks.
Brian - Des Moines, WA
12/23/2012
Excellent products, Excellent Service
Philip - Closter, NJ
12/23/2012
If the prices are not already amazing enough, well the staff is enough to send your shopping experience on Etrailer over the top. Could not find snow chainscables priced any lower on any website or retail store. Thanks Etrailer.
Robert - Tacoma, WA
12/23/2012
Very Good Job
Ivan - Arleta, CA
12/23/2012
Excellent business to deal with. Fast shipping and great prices. Thanks to everyone.
Tony - Lebanon Junction, KY
12/22/2012
Best experience Ive ever had ordering online. My order arrived the fastest Ive ever seen during the busiest time of the mailing season. Thank you, etrailer!
Dana - Crown Point, IN
12/22/2012
Great prices, service and quick shipping. They have earned my repeat business.
Michael - Truckee, CA
12/22/2012
Excellent service, fast delivery, awesome customer service. Youll come back again.
Ronald - Avon, CT
12/22/2012
I have always been very satisfied with any product I have bought from etrailer. Fast shipping,courteous service. Myself and children have bought at least 5 hitches through time. Also various other products. Great company to work with. I have also sent several friend and they have been very satisfied. Wish they would their free shipping minimum back down, but understand the increased cost of doing business.
Richard - Neoga, IL
12/22/2012
After a fair amount of searching for a Draw-Tite trailer hich, I decided to make the purchase through E Trailer.com The price was lower than most, and equal to 1 or 2 others. The online order process was simple, the order notification/confirmation was fast. And even with a heavy item 80lb, standard shipping was included in the already low price, I was then notified that I was upgraded to a quicker shipping option, again at no cost ! The package arrived in a couple of days via UPS. On a scale of 1-10, This transaction was a 10 !
Rick - Groton, MA
12/22/2012
eTrailer had the best price and free shipping. They also upgraded my shipping to 3 day without any additional charges. The communication was excellent.
Thomas - Wenatchee, WA
12/22/2012
Got the hitch and wiring harness for my 2009 Santa Fe. Took about 40 minutes to put the hitch on since I had to balance it and get the bolts started without help. The wiring harness hookup could not have been any easier. The price for everything was less than a local shop wanted for the hitch and installation. It only took a couple of days to have it shipped to my house when I ordered it. Would order again from etrailer.
Michael - South Daytona, FL
12/22/2012
Fast shipping, Great price, Very Happy! Merry Christmas
Donald - Oak Harbor, WA
12/21/2012
Mark...my phone sales person, WAS GREAT! Very nice and genuinely nice. In this age of less than perfect customers service...Mark was a ray of sunshine! Big thumbs up!
Craig - Puelbo, CO
12/21/2012
Another great experience with etrailer. They had the fifth wheel hitch I wanted. I found it advertised elswhere at a lower price. They credited my card with the difference plus 10 percent. Hitch was delivered free within just a few days. You cant go wrong with these folks. Highly recommended - dont hesitate to do business with them.
Frederick - Pulaski, NY
12/21/2012
WOW! My order arrived almost overnight! I am more impressed every time I order from etailer. What a great place to do business.
Stephen - Raleigh, NC
12/21/2012
Called customer service with a product question. CSA answered question accurately and also help pair another item for my order. She knew the products well. Then, the order shipped the same day. Excellent service, easy to use website. Will order again.
Fred - Mineral Bluff, GA
12/21/2012
My items were received in less than 48 hours from the time I placed my order. The hitch will be a Christmas present, so I wont be doing an installation right away. So far I am pleased with my experience with etrailer. If the product is of good quality, once the hitch is installed, I will probably order a bike carrier from etrailer. Since Ive got a rear mounted spare tire to contend with, I thought it best to install the hitch first, and then measure for spare tire clearance before ordering a bike carrier. Ill probably miss out on the current free shipping, but Id rather have a carrier that fits rather than have to do a return.
John - Festus, MO
12/21/2012
Lowest price on the equipment I was looking for and FREE shipping! Outstanding Email feedback. Instant proccessing and tracking.
Scott - Portland, OR
12/21/2012
The license plate I ordered was not available at their store. They communicated via email their names,phone # and when it could be shipped. Sure enough it was delivered in time for xmas. I am a repeat customer and would recommend etrailer to everyone. NICE JOB!!
Wayne - Walpole, MA
12/21/2012
This was the best online purchasing experience I have ever had!! I placed my order at night time and by morning I decided to change my order, I called them and Nicole R. was very friendly and understanding to my situation. She cancelled my first order and did a great job placing a new order and I qualified for FREE SHIPPING!! I would definitely recommend etrailer to everyone. I will most definitely be shopping here again.
Michael - Knoxville, TN
12/21/2012
I am very impressed by your service. The tracking on the website is the best that I have seen.
Dwight - Newport, DE
12/20/2012
WOW! etrailer service rocks! They really saved by christmas bacon. I ordered a trailer hitch for my wifes prius. Then-the next day i ordered a bike rack. These guys noticed that the bike rack would not work with the hitch i seperately orderd and informed me via email that day and provided options that would. This is AMAZING AND REAL TIME TOP NOTCH CUSTOMER SERVICE! I am delighted. You have a customer for life and i would recommend to anyone! Keep it up!
Scott - La Mesa, CA
12/20/2012
Rebecca N. was such a delight to do business with! She was very knowledgeable and courteous and was willing to spend the time walking me through all of the steps from ion of the products to installation guides and shipping! Give the lady a raise!
Peter - Florissant, CO
12/20/2012
Super fast service! Received confirmation my order had shipped within the hour. Unexpected during the Holiday rush but extremely grateful.
Marshall - Columbia, SC
12/20/2012
Product arrived promptly and was exactly what I wanted/ordered. Status updates on my order were sent regularly order received, order shipped. In short, Im very pleased with my experience at eTrailer and will use this vendor again.
Moira - Vista, CA
12/20/2012
will contact etrailer again for superior parts and service thanks
Jack - North Adams, MI
12/20/2012
Order placed on Tuesday and delivered on Thursday.Great service!
David - Altamont, KS
12/20/2012
Great overall experience, great customer service!
Christopher - Tallmadge, OH
12/20/2012
What.... can.... I.... say.... The best online retailer!!! Keep up the good work guys…
Humprey - Canyon Country, CA
12/20/2012
I have purchased a number of items from etrailer, and every time the service has been exceptional typically exceeding my expectations with very quick processing and shipping. The quality of the products I have purchased have been top notch, and I highly recommend etrailer.com!
Steven - Pleasant Valley, MO
12/20/2012
I ordered parts for a Yakima ski rack on Monday late afternoon and ed standart 5 - 7 day shipping. I needed the parts for a ski trip the day after Christmas. Doug at etrailer upgraded my shipping at no additional charge and I received my parts on Wednesday afternoon. Thats amazing service!! You bet Ill recommend etrailer.com to everyone.
Keith - Peshtigo, WI
12/19/2012
I was unbelievably happy with how fast they got our order shipped out :0, esp since Its only 6 days to christmas,my husband and I will surely be recommending them to family and friends. :0
Sharie - Prescott, AZ
12/19/2012
Wonderful service from the moment I ordered. It was easy to order and I do not always find that w ith other companies. It was a quick transaction and in addition they notified me that they would send my ordered item sooner than expected. I am very impressed with this company at this point.
Rose Marie - Las Cruces, NM
12/19/2012
I am always a little skeptical ordering items on line but after I made my order I called them to see what the status would be and they told me and sent me a email and let me know when it was shipped out. I trust this web sight and plan to keep ordering merchandise from this sight. Thank you
Jordan - North Ogden, UT
12/19/2012
GREAT shopping experience, I ordered it today and at 12 pm and it was shipped at 2 pm, now thats GREAT service and definitely would advise all my RV friends to always shop at etrailer.
Lou - Coral Springs, FL
12/19/2012
Your web site is very user friendly and easy to navigate. We found what we needed and had no problem ordering it. Thank you so much for responding so quickly. We would surely recommend you.
Ronald - Fort Meade, FL
12/19/2012
Excellent Service, same day shipping, and e-mails sent to keep us informed. Highly recommend. Will not hesitate to order anything else we need in the way of parts and accessories.
David - Inverness, FL
12/19/2012
Great place to find what your looking for
Bruce - Springdale, AR
12/19/2012
The etrailer web site was very easy to navigate. Once I found the item I was looking for being able to do a zoom view was an extra bonus. Check out and the payment process was also easy. The best bonus to this site was the time to ship and not an over price for shipping the product for a small additional charge $2 I was able to have the product shipped in 3 business day. A very nice feature during the holidays.
Scott - Saint Charles, MO
12/19/2012
What a great experience. I commented to Cristy, gal that took my order, that the customer service is exceptional. I have made purchase decision based on the previous customer service I received and I would use etrailer anytime. The price for the product is just an added bonus. I would recommend this company to any of my friends. I am waiting to get the product I ordered and reserve any further opinions based on installation success.
Dan - Vancouver, WA
12/19/2012
Good selection of items for lots of vehicles and trailers. I got the correct springs, hangers, u bolt kits, bushings etc quickly, and everything fit!!!!! And the price was best I found online.
Keith - Arizona City,, AZ
12/19/2012
Very helpful staff, fast shipment and at a reasonable cost. A good company to do business with.
Gaylord - Dewey, AZ
12/18/2012
Its nice to find a retailer that just gets it when it comes to customer service. Doesnt hurt that the prices are great too! Thanks again etrailer.com.
Tyler - Chesapeake, VA
12/18/2012
Its been years since I needed a trailer part. After looking around online I found it cheaper on etrailer.com. I remember now my last experience and how impressed I was with a company that sold trailer parts and their prices. I told everyone, this was the best place to get trailer parts. Great prices, quick delivery and most importantly a quick check out process.
Michael - Angleton, TX
12/18/2012
Great...good price. Had what I needed. Shipped fast. I like the quick follow up e-mails after the purchase.
Charles - Gainesville, GA
12/18/2012
Another example of excellent service!! After ordering online I was advised my item would be shipped in 48 hours. Within two hours of ordering I was advised by Brian that my item was being shipped immediately.
Darryl - Southlake, TX
12/18/2012
back order was very quick thank you
Thomas - Minerva, OH
12/18/2012
Its nice to know that your company cares about customer service. Thats uncommon these days, and it is a refreshing change! Thank you for keeping me so well informed of the shipment. When there was a delay from your supplier, you sent me a prompt and detailed note. I called and changed the order to another wheel - and I didnt have to go through a long phone tree with useless prompts! I had a helpful and friendly person at the other end right away. Then when the final order was complete, I received another detailed and friendly note from Nicky and the material showed up right on time. Thank you, nice job!
Chris - Loveland, CO
12/18/2012
Once again, etrailer has proved there customer service is way beyond all of their competitors. The minute I place an order they keep me in the loop and I know exactly what is going on and were my shipment is. There prices are great but their customer service is priceless.
Gregg - Clermont, FL
12/18/2012
So helpful and quick and thoughtful they are great Thank you !!
Janet - Glendora, CA
12/18/2012
Our company was searching for a repair kit for a trailer hitch and we were about to give up and purchase the entire unit for a great deal of money. But we strive to give the best value to our clients so we dug futher and found etrailer and the nicest customer service rep I ever met on the phone. Etrailer saved us well over $100.00 and we have a very happy client. The service rep at etrailer is Cathy and if you every talk to her say hello for me. We will use etrailer any time we need a trailer part. Thanks Cathy
Abby - Houston, TX
12/18/2012
e-trailer.com was fantastic. They have a great website that offers helpful information and product details to fit the correct storage solution to your vehicel. They have videos and comments that really help you make the right decision. Their prices are competitive, shipping was always free for me, and items arrived within a few days. I really feel e-trailer.com cares about customer service, which is rare these days, and the staff are passionate about the products and applications they sell.
John - Raleigh, NC
12/18/2012
Great experience, super fast shipping.
Carl - Las Vegas, NV
12/18/2012
Appreciated the frequent status updates.
David - Pella, IA
12/17/2012
Great company, supper fast shipping, thanks for offering these easy to install kits...made my life so much easier!!
Daniel - Sooke, BC
12/17/2012
I have done business in the past and will again in the future. Great prices and fast service.
Roger - Louisville, NE
12/17/2012
I order a new set of hubs and brake assembly.alicia g. was my sales person and she was very helpful. She told me my order would ship today and at1:15 p.m. she confirmed my order had shipped. She said it would deliver on wed. if it get here that quick it will be very fast service. will update when order arrives. Very impressed so far. Thanks etrailer for very professional service so very hard to find any more.
Randy - Amory, MS
12/17/2012
Quality products and quick delivery every time from etrailer
Jason - Gibsonville, NC
12/17/2012
Excellent service and fast shipping. Product exactly as described.
Todd - Lake Charles, LA
12/17/2012
Quickly delivered, good quality.
Peter - Dexter, MI
12/17/2012
You guys rock!
Nathan - Fort Collins, CO
12/17/2012
Etrailer had exactly what I needed, at the best price, and it shipped right away. The quality is great, too. Their service and followup are excellent as well. They really seem to appreciate your business!
R G - Clermont, FL
12/16/2012
This has been the easiet purchase I have made in a very long time. The sales girl was knowledgable of the products, extremely helpful in explaining the details and offering suggestions on the item I purchased. She deserves a huge thank you from her employer as a valued employee. This experience was painless other than now having less money in my pocket after the purchase
Donna - South Lake, TX
12/16/2012
Bridget was very courteous and answered all questions and placed order for me. Good expierence to be taken care of with the order.
Leslie - Conroe, TX
12/16/2012
Etrailer ships quickly and accurately. I am impressed with the excellent customer service.
Donald - Southington, CT
12/16/2012
I bought the 24787 Class I Hitch 03-07 Accord. The installation was fairly easy. I really like videos they have showing installation for many different vehicles. Only one minor issue. Removing one of the rubber exhaust hangers was too difficult on my Accord. Instead of removing it, I had to pry the muffler down and wedge a short 2x4 in to make room to install the hitch I removed the 2x4 after the hitch was bolted in. The bolt fishing contraptions are genius and worked like a charm! I also bought the Swagman XTC2, two bike folding rack. I really love this rack. I can put on the rack, bikes, and lock it all up in less than 4 minutes. One minor glitch. When I first tried to put the rack into the hitch receiver hole, it would not go in far enough to the pin. Etrailer.com techs asked me to lightly sand one or both to knock down any excessive paint or burrs on the items. I used some light sandpaper and had it fit in a few minutes. I also bought the 8 ft. cable and locking hitch pin. All these items work together to make a simple to use and secure platform for my bikes.
Bill - Apple Valley, CA
12/15/2012
I am very pleased with my purchase of a receiver hitch, bike rack and Thule bike adapter bar. This installation was for a 2009 Toyota Yaris and my only recommendation is, if you have large hands , have a helper with small hands to start the 2 upper bolts on the hitch or prepare for much frustration. I had to get my wife and her tiny hands to get them started. A ratcheting box wrench makes snugging all 4 bolts down before torquing much easier. No drilling and 20 minute installation is possible if you can get the upper bolts started without a fight. I am impressed with the quality of the bike rack and with the snug down bolt in place and bike secured, I was not aware that a bike rack and bike were even there while driving and for a car as light as a Yaris, that is impressive.
Mark - Birmingham, AL
12/15/2012
I dont go looking for etrailer but they keep showing up at the most opportune time. With what I have ordered from them I have never had a bad experience. I am so happy with the purchases I have made and it is about time to add them to my favorites list.Thanks for being there.
David - Glendale, AZ
12/15/2012
So far, so good !
Ronald - Voorheesville, NY
12/15/2012
Amazingly friendly and prompt customer service. Clearly explained about the chain stuff to a novice. Thanks Rebecca N. Prompt updates on order status and delivery as promised. Nice and helpful videos too. Thanks to all the good folks at etrailer.
Vijay - Cupertino, CA
12/15/2012
Service was great!
Saturnino - Oakbrook Terrace, IL
12/14/2012
good prices, fast service!!!!! got my parts to alaska in 4 days from order!!! I love those etrailer guys!!! If you need anything for your trailer, etrailer is the place!!
Wayne - Anchorage, AK
12/14/2012
Started order on line- but ended up call, Judy filled the rest of my order, helping to find a very critical bolt I needed to replace. She was very understand as I had my trailer broken into and needed weird combinations of parts to pull my trailer next time out. Thank you
Michael - Wildomar, CA
12/14/2012
Outstanding customer service. Great communication on the status of my order.
Michael - Castle Rock, CO
12/14/2012
Competitive price, excellent product, great service and quick shipping. What more could you ask ?
David - West Palm Beach, FL
12/14/2012
My experience was very good. The site was user friendly, the order was processed very quickly, prices were in line with others, and I received the order in less than the estimated time. THANKS!
Joe - Brighton, TN
12/14/2012
Good phone skills and fast shipping. I would buy hear again.
Jeff - Duncansville, PA
12/14/2012
One of the items that I ordered was not in stock, and I was informed by email that it would not ship for about a week. Since this was a Christmas present, I needed it to ship sooner. I called Tamara and she assisted me in ing an alternative product which was in stock. She was very helpful and made the change a smooth and easy thing to do. Great customer service!
Aaron - Wilmette, IL
12/14/2012
Works perfect,and very fast delivery!
Jeremy - Mayetta, KS
12/14/2012
Etrailer.com is great and very helpful. Thank you for the great service.
Steven - Payson, UT
12/14/2012
Excellent customer service. Quick, friendly, informative, I was keep in the loop as my order progressed, I got three emails to inform me of my orders progress. Im very pleased and will use etrailer for all my trailer needs.
James - Sun City, CA
12/13/2012
This is my first time purchasing stuff from this site and will sure come back. Service got to be one of the best as i purchased an item and found it a little cheaper on another site, i emailed asking to price match and they credit me the difference next day. Aside from price adjustment, the instructions that came with the product and details make it much easier to do it yourself. i would recommend this site to friends and family.
Xun - Waltham, MA
12/13/2012
Awesome service from etrailer.com folks once again. I always look here first to get the stuff I need for my truck and SUV.
Phonekeo - The Woodlands, TX
12/13/2012
Everyting fit perfectly. Good price, fast delivery
Ron - Posen, MI
12/13/2012
EXCELLENT job, service was outstanning the girls you have doing the phones know there JOB.
Danny - Lexington, NC
12/13/2012
Ordered the product today, just recieved an e- mail dating my order was shipped, cant get much faster than that. Everyone that I talked to was very helpful, and would research whatever you asked about and would return your call with the information . Thanks Kathy for all your help!
Patty - Raliegh, NC
12/13/2012
The hitch was here at 12 noon and installed and all cleaned up and box in recycle by 1:30. I was able to install by myself with no trouble. Fast service and nice hitch
David - Little River, CA
12/13/2012
Ive said it before and Ill repeat myself...etrailer.com puts the CUSTOMER in Customer Service. I have looked at a huge number of bike racks as I attempted to find a 2-bike rack that would accommodate the oversize rear mount spare on my 2012 Wrangler Unlimited. While many racks appeared to work, they typically failed to provide the measurements necessary to confirm that before I ordered. Late one night last weekend I broke down and submitted a question on dimensions to etrailer.com. No only did I get very timely response that evening!, but he also provided specific dimensions on the rack I was interested in AND dimensions on several alternatives that would meet my needs! I was able to make an informed decision and ordered my rack late Tuesday evening. It arrived on Thursday and will see service on Friday. I cannot say enough about the exceptional customer service offered by etrailer.com!
Ronald - Bella Vista, AR
12/13/2012
Outstanding experience. I will definitely recommend etrailer to friends.
Bill - Cleveland, OH
12/13/2012
Very good service and fast shipping.
Dale - Littleton, CO
12/13/2012
Good site. Quick service. Id use again!
Steve - Kannapolis, NC
12/13/2012
ordered leaf springs for a trailer every thing came right away and bolted right on no troubles thank you
Keith - Clear Lake, SD
12/12/2012
very pleased with the whole experience
Patrick - Weymouth, MA
12/12/2012
Great service , fast shipping
Ryan - Brook, IN
12/12/2012
the etrailer web site was easy to navigate & offered fair prices. I already had free shipping on my order but it was upgraded to express shipping at no charge. I would definately use etrailer again.
Robin - Tyrone, PA
12/12/2012
Excellent customer service and great prices.
Katherine - Cheney, WA
12/12/2012
Excellent selection of hitches and accessories with quick shipping.
Bruce - Park Ridge, NJ
12/12/2012
I bought snow chains for my SUV. The site was easy to navigate and get the right size for my vehicle. Prices are best or equal to discount stores with low service ratings. etrailer had a good reputation, so I went with them.They kept in contact with me on order status until the item was shipped and even upgraded the shipping a no extra charge.Im going to tell my friends driving to the snow with us to also get their chains from etrailer.com If the price is even close to anyone else you should get it here.
Jason - San Jose, CA
12/12/2012
Great experience w/ eTrailer. Good prices, good tracking, and good follow-up emails.
James - Sherwood, AR
12/12/2012
so far every thing is a go I just ordered the hitch yesterday. and you said its on the way very fast shipper
Fred - Bella Vista, AR
12/12/2012
hitch is just what i needed to use for a bike rack. Installed while I waited- quickly.
Tony - Southern Pines, NC
12/12/2012
Fast shipping. Excellent prices. Would order again from them
Charles - Quitman, TX
12/12/2012
I know that if I need any parts for a trailer.E trailer has my business.I have all ready told friends about.The great communications visa e mail.And the free fast shipping.Placed order Sunday night.And received the tires and wheels on Wednesday. Thanks Mark from Mich.
Mark - Chesaning, MI
12/12/2012
Service was GREAT !!! UPS delivered it late yesterday and I put it together this afternoon . Will have to wait for the weekend to install it since it is dark when my wife gets home. Thanks for all the help.
Robert - Deale, MD
12/12/2012
Super fast shipment and a great price. Excellent products and great service. Thank you very much
Richard - Grand Rapids, OH
12/12/2012
Its amazing how fast my order was shipped. Is an excellent web site with an amaizing customer service. I will definetely recomend it to everyone. Its simple and easy to find what Im looking for at a great price... Thank etrailer.com
Jose G. - Aibonito, PR
12/12/2012
I was very impressed with the shipping emails. It is nice to know you will have a tracking number, especially at christmas.
Larry - Sayward, BC
12/11/2012
My shopping experience was great. UNlike many online suppliers, they kept me informed as my order progressed through their system
Lester - Richmond, VA
12/11/2012
etrailer had just what I have been looking for and I got an email in about sixteen hours from the time that I ordered it saying that it had been shipped. This place is fast.
Joe - Denton, TX
12/11/2012
etrailer takes good care of their customers. I had a problem with a bike rack, in which I didnt explain the problem sufficiently well originally. Upon explaining the problem correctly etrailer responded and made me a happy customer. We wish them success in the years to come as they deserve to be successful as they handle problems in a professional manner.
Richard - Aptos, CA
12/11/2012
Just made another purchase from etrailer.com. As always, received fair pricing, super quick order processing, and shipping.
Tim - Goodlettsville, TN
12/11/2012
Fast and easy to find what I was looking for, thanks, will most probably check back for future needs.
David - Bellflower, CA
12/10/2012
Allways a pleasure doing business with etrailer. Good products and great service.
Darren - Glendale, AZ
12/10/2012
Best prices online for trailer suspension parts! Best selection of leaf spring lengths! Thanks!
James - Leesburg, FL
12/10/2012
Order was processed and shipped 1 day after I placed the initial order. Cudtomer service was very good. I highly recommend ordering from etrailer.
David - Virginia Beach, VA
12/10/2012
I have been blown away by the process of shopping and ordering from etrailer. Great phone service. Prompt shipping. Good email response. Install videos. Order due to arrive soon.
Larry - Churchville, VA
12/10/2012
I just wanted to take a minute and tell you about my experience with etrailer.com. etrailer.com has a good/easy website to navigate, very competitive prices, and good communication after the sale. I got the trailer wheels and accessories very quickly with free shipping to boot. Overall this was a excellent transaction and I will be back when my trailers need other parts. Ive noticed in this world that too often people only have time to criticize, but no time to compliment. That is why I wanted to take the time to send this feedback. Keep up the good work!
Phillip - Waukomis, OK
12/10/2012
I have had nothing but great experiences with etrailer and I highly recommend the company and their products.
Larry - San Dimas, CA
12/10/2012
The Husky Interior Storage box arrived today in good shape. Since it is a Christmas gift for my son- in -law, I did not open the box. However, it does not seem to be damaged in any way. My dealing with Jason on the phone was very helpful and courteous. Thank you!
Yvonne - Alva, OK
12/10/2012
It was great to talk with someone here in the good old USA when I have some questions and help me when I place my order. The person did a great job.
David - Quitman, TX
12/10/2012
John H did a great job answering my questions to confirm that I was ordering the correct towing mirrors. Professional & very helpful. Thanks
Gordon - Virginia Beach, VA
12/10/2012
Customer service was fantastic especially customer service rep Miki, and Lexus, both individuals got to the distributing section and rectified the delay, great customer service they kept me appraised of the current status of my order. GIVE them a raise they deserve it they handled the delay issue at etrailer with great awareness of the external customers anxiety.They reassured me that my order would arrive on time. Keep up the good work.
Lou - Coral Springs, FL
12/10/2012
I think you have the ideal parts shopping web site. I particularly like the short videos which allow you to to know for sure if it will fit your application. I am taking advantage of the free shipping by ordering small items to bring up the total minimum. Quality product Fast shipping Very well done Keep up the good work.
David - Salem, NH
12/10/2012
Bike rack was as described. Arrived timely and in excellent condition. Great service, came very quickly and their staff followed up to make sure everything went well. Would definetly reccomend this company.
Russ - Everson, WA
12/09/2012
Ordering was easy, the upgraded FREE shipping was unexpected and very much appreciated! Thanks
George - Fort Worth, TX
12/09/2012
great price, correct item, fast delivery. all around good service.
Stanley - Eatonton, GA
12/09/2012
I called to order my husband a Christmas gift...a rack and basket for his Jeep. I was lucky enough when I called to reach Mark...I think thats the right name. Believe me, I knew nothing! He walked me through step by step and helped me find the correct rack and basket to fit my husbands Jeep. He even went so far as to call the manufacturer to make sure of the right size. I am amazed at the time and patience he showed me and I have remarked to many people about the unbelievable customer service he gave me. If all Customer Service representatives were are helpful, patient, and kind as he was the world would be a better place He made a hectic time of the year much more pleasant. Knowing my husband...he will be surprised Christmas morning!
Lee - Windsor, CO
12/09/2012
Thank you for your prompt shipping on my 2 items. I probably will be buying another Boat Buddy as soon as I can get a measurement on my Father-In-Laws boat hook on the boat.
Jeffrey - Crossville, TN
12/09/2012
It was a nice supprise to recieve a free upgrade in shipping and to recieve the new hitch 2-3 days earlier than expected. The online service was user friendly and ordering was a breeze. Thank you for all your help and Merry Christmas to Kevin J. @ Etrailer.com
Tim - Huntsville, OH
12/09/2012
The price was right, the tire and wheel combo was exactly what I needed...Etrailer had the product I needed and shipping was less than 24 hrs. from order time....
Charles - New Hope, AL
12/09/2012
The website was very easy to use. Great customer service!! Received the part on the day that it was promised. Will definitely shop here again!
Kerry - Port Orchard, WA
12/09/2012
Easy shopping on site Great follow up e-mails Shipped within 3 days AWESOME
Carol - Cinnaminson, NJ
12/08/2012
My first shopping experience with etrailer.com was excellent. Rebecca N was very helpful and directed me to a product that I had not found on other websites. In addition, Rebecca was able to ship my order the same day and that is a bonus.
William - Corpus Christi, TX
12/08/2012
Jan was a jewel in customer service. She efficiently took my order and responded with several email to let me know the status. Although I placed the order on Saturday, she followed through to make sure it was shipped promptly - on Sunday yet. Tracking was easy and the order arrived, neatly boxed, and perfectly as described. What more could I say?
Jackson - Mesa, AZ
12/08/2012
Order easily completed and shipped much faster than I expected with it being the Christmas Season. Very pleased with my experience. Would highly recommend to anyone.
Charles - South Mills, NC
12/08/2012
I received exceptional customer service from Sherry and the CS Team at etrailer! Ill be back!
Deborah - Pembina, ND
12/07/2012
Good price, fast shipping.
Troy - Stafford, VA
12/07/2012
I have ordered parts for my horse trailer several times in the last few months and each time I have been completely satisfied with the service and quality I have received.
Bill - Westminster, MA
12/07/2012
Super nice super fast. Super good quality
Garry - Oakwood, GA
12/07/2012
Fantastic website and customer service experience
Terence - Florham Park, NJ
12/06/2012
My high pressure rims are exactly as described and shipping was much faster than anticipated. I was especially pleased that shipping was free. Im very pleased. Thanks.
Dan - Pasley, SC
12/06/2012
Immediate response, and thats good communication.Definitely a repeat buyer. Thank You!
Randy - Orlando, FL
12/06/2012
Heck yeah! I had miss matching parts, and the team at Etrailer called me up and made sure I wasn’t making a mystake. Turns out, they caught a problem and fixed same day. Shipping team hooked me up with faster shipping, and Im towing away! Great work!
Nicholas - Sussex, WI
12/06/2012
I thought that it was a great and easy way to shop
Nick - Hadley, NY
12/06/2012
I enjoyed looking over your site and ordering my extended mirrors for my Ranger Pickup. NEAT SITE…………
Richard - Chapin, SC
12/06/2012
Fast ship! Good product for a good price.
Michael - Columbia, NJ
12/06/2012
Alicia was a great help. She followed through and called back. Order was shipped the same day that I ordered and the price match guarentee works. The How to videos explain everything about installation.
Arnold - Tustin, CA
12/06/2012
Placed my order with Jan on Sunday and had my order on Wednesday. Great Job
Gary - Des Allemands, LA
12/06/2012
Fast shipping, great shipping info online very quickly. Great product and price. Would recommend and use this company in he future.
Elliot - Blairsville, GA
12/06/2012
It was verry simple and had everything needed to do the job. A longer ground wire would have been nice but there was enough power wire left to put the ground where I wanted it. I will be useing e trailer again, regularly.
Markus - Ione, CA
12/06/2012
Excellent service. Very pleasant shopping experience. Would buy from again.
Harold - Fort Loudon, PA
12/06/2012
Great Service. Fast Shipment. Items arrived in perfect condition. Thanks and will definitely shop here again.
Charles - Sturtevant, WI
12/05/2012
Terrific service fast and free shipping. The price was excellent.
Rhonda -
12/05/2012
This site is fantantastic. The items were shipped and arrived sooner than expected. The staff sent emails to keep me informed of the status of my order and to make sure everyone was satisfactory. The items I ordered were exactly as promised - well made despite the great prices the products are not cheaply made.
Jennifer - Germantown, MD
12/05/2012
One of the best shopping experiences. Only place I could find this boot. Everyone else said there was no such thing made. Keep up the good work.
Sharon L - San Antonio, TX
12/05/2012
I've bought several items from etrailer. The service has always been excellent and they more than match anyones price with their 110% price guarantee. These are the reasons I keep coming back.
Terry - Parma, OH
12/05/2012
Fast service. Exactly what I ordered.
Cynthia - Albert Lea, MN
12/04/2012
I got notification that my order was received, that it was processed, and that it was shipped with a tracking code. I think that's about as good as it gets.
Hartwig - Garden Bay, BC
12/04/2012
I am happy with etrailer in all aspects.
Dave - Siren, WI
12/04/2012
Best price and service for snow chains.
Dean - Henderson, NV
12/04/2012
Outstanding, quick service, got order in 3 days and 2 of them was weekend. Great price, good quality.
Patrick - Oakwood, OH
12/04/2012
I have shopped at E-Trailer for all my towing needs on my motorhome. My experience has been very rewarding. The staff is helpful and pleasant to work with. The service is great as the parts are shipped the same day as ordered. It is nice to work with a professional group that appears to care about their customer. Thanks!
Bruce - Peoria, IL
12/04/2012
Easy way to order, great idea to give the customer away to bundle everything instead of research through the site. I was given an email shortly after placing my order that my items has shipped and also that my order was upgraded to ship express which means it will arrive sooner than standard shipping. Great experience!!!
Kelly - Decatur, IN
12/04/2012
Probably the best order follow up I have experienced with a company. They send an email every step of the way, so there is never a guess as to if or when I am going to receive the product!
Mike - Austin, TX
12/04/2012
etrailer.com was extremely fast and easy. Very easy web site to use and super fast free shipping. Overall an outstanding web buying experience!
Charles - Grand Island, NY
12/04/2012
This truly is a very quality product. Keep up the good work!
Ron - Meeker, OK
12/04/2012
Excellent service. Fast shipment. Great products.
Cyril - Garber, IA
12/04/2012
Absolutely the best online ordering/shopping I have ever done! Love it!
Maurice - Toronto, ON
12/03/2012
Great service, fast shipping. Will buy again.
Toby - Bellingham, WA
12/03/2012
After five days of rain, I started searching for a golf cart enclosure. etrailer seemed like a nice place to do business. To make matters even better, they shipped the same day.
Marc - Laguna Woods, CA
12/03/2012
Excellent service. Very impressive.
Donald - Toledo, OH
12/03/2012
This was first time dealing with your company and it was a pleasure. The staff was just great to deal with. I will be telling all my friends about your outfit. Keep up the good work!
John - York, AL
12/03/2012
I have used etrailer.com to buy several towing and travel items. Every time I have used your company, I have been blown away by your service and quick response to any questions I may have had. Thanks for the job you do!
David - Conway, SC
12/03/2012
I was very impressed with the quality and pleasant discussion with your ordering girl. A pleasure doing business with you. My needs were very small but quite necessary, so worth far more than the small order. Thanks again for a very warm experience.
Ronald - Hockessin, DE
12/03/2012
Good deal!
Jose R. - Guayanilla, PR
12/03/2012
These guys are thoughtful and proactive! I really liked the way the website is structured and how easy it is to navigate. Thanks for all the attention you've given to my order.
Carlos - Los Angeles, CA
12/03/2012
Everything came in just as stated in good condition. I would recommend etrailer to anyone.
Jerry - Jasper, TX
12/03/2012
Quick shipping to Canada, no duties.
Frederic - Saint-hubert, QC
12/03/2012
I have received the tonneau cover that I ordered from etrailer and I must say it arrived much faster than I expected!! Whatever you are doing to process and ship your internet orders - keep doing it! I'm impressed!! I have not yet installed the item but will do so shortly and will try to send you a follow up including pictures Thank you!
Terry - Lewisburg, TN
12/03/2012
I'd say you're pretty darn good!
Helen - Yutan, NE
12/02/2012
I am very pleased with shopping at etrailer.com. They have an extensive ion of products and their customer service is first rate. My last order was given special attention to ensure it was shipped promptly as I needed the items for an upcoming trip. I will use etrailer.com again for future purchases.
Stephen - Sierra Vista, AZ
12/02/2012
Communication is top notch! Best experience I have had online in 20 years since Windows 3.1! I don’t give accolades lightly! Let’s see how the product arrives and what I think of the quality!
William - Beachwood, OH
12/02/2012
Etrailer site very easy to use. Had the parts I needed in stock, shipped same day arrived on time and in great condition.
Lee - San Marcos, TX
12/02/2012
etrailer is my go-to place for all my vehicle and trailer purchases. Thanks for good service.
Bry - Moyock, NC
12/02/2012
The associate that helped me took the time to answer all of my questions and offered a suggestion that I hadn't thought of. She has a broad knowledge base of etrailers products. I thank her for the help.
Richard - Battleground, WA
12/02/2012
I think you have a great selection, great prices, and speedy shipments. I ordered four wheels and tires for my 1969 Airstream and am very pleased with them. This time I needed a tire and galvenized wheel combo for my boat trailer after I had a blow out on the highway. Great deal and It has allready shipped. Thank you for the great work.
Mark - Deltona, FL
12/02/2012
Parts work great. Fast and friendly service web site was fairly easy, will use etrailer again. Thanks, great job.
Robert - Guyton, GA
12/02/2012
So far you have done an excellent job. Thank you.
Carlos - Fort Worth, TX
12/01/2012
Great Service!!
Lisa - Monroe, WA
12/01/2012
The web site is clear. Specific demensions for bolts, springs, equalizers & shackles are given along with clear photos of each. They offered free shipping and then upgraded it without cost and shipped it within 24 hours and this was on an order I made Friday afternoon! Great prices, easy to order and fasr services with followup e-mails to confirm everything.
James - Wellington, NV
12/01/2012
I have never been treated so well as I have been as with a rep from your CS department. The question that I had involved a product that I ordered from a different company than yours. The rep was very helpful and pleasant. She answered all my questions and concerns. I am extremely pleased with her professionalism. Thank you!
Dan - Concord, NH
12/01/2012
First, very fine website makes it east to shop and decide on most items before ordering. When I called in the order all questions were answered very politely and with good product knowledge. Items were packed very well and products were of excellent quality. In other words, excellent shopping experience!
William - Fairfax, VA
12/01/2012
Awesome seller!
Brad - Mesa, AZ
12/01/2012
I thought the person I dealt with was awesome. She was sharp, quick, and very polite. I will buy from etrailer anytime.
Doug - Forest Lake, MN
11/30/2012
Received the trailer hitch cover Texas A&M and was very pleased with the overall ordering experience. The order tracking information was great.
D. Ronald - Centennial, CO
11/30/2012
I was very impressed with the ease of your website. And detailed information on the products I looked for was there and complete. The video link for installation instructions, was a very impressive feature. Most items I found to be at least 10 less than other websites, and with the free shipping, the savings was even greater. Your shipping dept. got my order out within a few hours and it is scheduled to arrive 3 days early. I would like to see more axles in your product line.
Jerry - Scottsboro, AL
11/30/2012
So far so good ordered around 15:20 on a Friday and got a confirmation of shipping by 16:40 the same day! Will post again after my install.
Christopher - Aurora, CO
11/30/2012
Very easy to order, got lucky with free shipping, and very prompt and helpful service!! Thank you!
Rich - Berkeley, CA
11/30/2012
Very clear web site excellent customer and all the people I dealt with to make a change to my order were very efficient, helpful and courteous. I would recommend you highly to friends.
Lee - Richmond, VA
11/30/2012
Great service. They upgraded my shipping so the chains will arrive sooner. Etrailer knows what keeps people coming back!
Gregory - Fairfax, VA
11/30/2012
I have not recieved items yet, but just ordered last night and I have gotten three emails with invoice, and shipping confirmations. So far very impressed with speed of handling my order. I would also like to add that etrailer.com had the very best price on the items i order, and I did search every place, since I am a comparison shopper. Once I receive the items I can post a more complete comment on the total experience.
Todd - Washington, LA
11/30/2012
They have a lot more than i expected. Was also surprised to have emails letting me know everything was on track very helpful.
B.j. - Beaver Meadows, PA
11/30/2012
Very good service!
Jared - Wauseon, OH
11/29/2012
Outstanding products. Ordered a trailer hitch cover and lock. Both received in just two days and both were as advertised. Could not believe I received my order so quickly. Two days from MO to AL. Emails from trailer were timely and kept me up to date from order to delivery. What a pleasure it is to do business with such a reputable company.
David - Orange Beach, AL
11/29/2012
This place rocks. I now have ordered twice, and the merchandise is delivered before I have the ability to track the order. It is fun to buy from a company that gets it. Great prices, great follow up!
Richard - Memphis, TN
11/29/2012
Great customer service and communication. Good prices too!
Mike - McHenry, IL
11/29/2012
Very good product!
James - Riverview, MI
11/29/2012
Great place to do business.
Jeffrey - Hastings, MN
11/29/2012
I was very happy with my experience with you guys. Good price and prompt service. Plan on doing more buisness with you.
Sean - Radiant, VA
11/29/2012
I am very impressed with your EXCELLENT communication, prompt shipping, and of course your low prices!! Happy holidays!
Robert - Geneva, NY
11/29/2012
Was great and fast service. Really like that they keep in touch with you by e-mail on what is going on with your order.
Charlie - Thoreau, NM
11/29/2012
They had a very good ion of the parts I needed and the item I ordered was shipped within ours of my on-line purchase. Price and shipping were both more than fair.
John - Ballston Spa, NY
11/29/2012
I was skeptical at first after reading some bad reviews on another site about etrailer. However I took a chance that the reviews were simply people that are never happy with anything. I WAS RIGHT!!!! The service has been absolutely perfect and the products were shipped on time without tracking issues and in fact delivered 24 to 48 hours early. All orders have been perfect and correct with no problems. The quality and price of the items ordered is outstanding and I will use etrailer for all my needs without hesitation. From Arizona, GREAT JOB Etrailer!!!
Larry - Tucson, AZ
11/29/2012
I just placed an order this evening and it has already been shipped out! The customer service went above and beyond my expectations. Haven't received my order yet but I would definitely recommend etrailer.com based on how fast my order was processed.
Charity - Arlington, WA
11/28/2012
I'm overwhelmed by the dizzying speed of your response! I'm a return customer and I tell my friends.
Christopher - Mill Valley, CA
11/28/2012
Better than expected, easy to order, good experience!
Ronald - Griffin, GA
11/28/2012
I received the tires & rims in 3 days. Thanks for the great service.
Ken - New Prague, MN
11/28/2012
I was very surprised to see that your company got my order ready very fast and had it shipped the same time. I do like the very fast service and I will inform my friends about this.
Joe - Victoria, TX
11/28/2012
The etrailer website is awesome, everything you would ever need and more. The products I ordered came in the mail faster than I expected with email updates all along the way. The products and service are five star in my book.
Adam - Arnold, MO
11/28/2012
Very courteous and helpful. Looked up all the right items for my Benz. Explained in detail the options and parts that came with kit. Gave me her extension should I have any further questions. Answered the phone when I called back 5 minutes later to change my order and never hinted to the pain I was.
Mark A - Mountain Top, PA
11/28/2012
Fantastic service, could not ask for more effective information or expedited handling of order.
Henry A - Lafayette, LA
11/28/2012
What convinced me to buy was the ease of use of the website and all the on-line support available, including an installation video. Plus my positive experiences in the past, I know I will get a very good product at a fair price, and should I have any questions or concerns, I will get the help I need.
John - San Jose, CA
11/28/2012
I have ordered products 3 times this year and my orders have been correct everytime and the parts always fit like they should. The delivery times are awesome. It is a joy to do business with a quailty company!!
Timothy - Bennett, CO
11/28/2012
Great selection!
Ken - Lowell, MA
11/28/2012
I ordered a bike rack, platform type from Etrailer as they had the best price and would ship immediately. Not only did they ship it quickly, it was free, and they upgraded the shipping so it would arrive 3 days earlier than anticipated. Prices are great, service is great and shipping was super. I received periodic emails about the status of my order. This is the way to do business.
Robert - Sacramento, CA
11/27/2012
Good communication, good service, good price. I will put etrailer in my favorites.
Jack - Ladysmith, BC
11/27/2012
I talked to a rep about my order and she could not have been nicer and helpful. I was concerned that my hitch would not ship in time. After ordering the hitch it turned out that I need the hitch a few days faster than I thought… she assured me that my order would go that day… and it did. Thanks again. I will buy from you guys again!!
David - Lodi, WI
11/27/2012
Wonderful!
Johnny - Roswell, GA
11/27/2012
Product was as advertised. Delivery was prompt. Would recommend a positive without reservation. Pleased with this transaction.
John - Ottumwa, IA
11/27/2012
etrailer's customer service is excellent!
Christopher - Oregon, OH
11/27/2012
The towing mirrors are great. Fit the Jeep and would recommend this product to others. I give you 5 stars. Thanks.
Donald - Medina, ND
11/27/2012
It is a pleasure to purchase from etailer.com. Pricing is competitive. The detailed information and videos help to make sure I get the right part the first time.
Darren - Palacios, TX
11/27/2012
This was my first order from etrailer and I am very satisfied with every aspect of the purchase. Quality products, good value, fast shipping, safe packaging, excellent communications. Will definitely order from etrailer in the future
Gilbert - Marine City, MI
11/26/2012
Great website, with even better service. I received my order in 3 days!
Kim - Milford, MI
11/26/2012
I feel that this is an honest company, even though there was a long wait for the product to be shipped from the manufacturer, they kept me informed all the way. I am also extremely impressed with the quality of the bike rack. I will shop here again for any future needs.
John - Clifton, NJ
11/26/2012
Once again, I placed an order with e-trailer, and again they out did themselves with their product and know how plus their shipping efforts. Plus, the product I ordered, a Ball Mount was made in the USA. Wow, what a surprise. I highly recommend this company for all their effort to assure that the customer is completely satisified.
Vince - Camillus, NY
11/26/2012
I've ordered from etrailer on several occasions, and each time they have been excellent to work with. Quick response to questions, fast shipping, and the product I need.
Bryan - Venetia, PA
11/26/2012
Buying my hitch through etrailer was a totally positive experience. Very fast service and quality shipping with very fast arrival time.
Doug - Fairport, NY
11/25/2012
Really competitive prices and customer service was great. I got my shipping upgraded for no extra charge which was great for the time frame I needed. Thanks. Will do business again!
Cory - Elkins, AR
11/25/2012
The site was very easy to navigate and I found exactly what I was looking for in just a few minutes. Check out went smoothly. The item I ordered was out but it only took a few day to get it in and ship it which was not a problem. Thank you so much for everything.
Timothy - Goodland, KS
11/24/2012
You have a very good and complete website. You also have competative prices. I have ordered other items and will continue as needed.
John - Caledonia, WI
11/24/2012
The product arrived quickly. Installation was very straightforward thanks to the video and customized wiring kit for my TJ. I purchased the Tow Ready kit. Highly recommend.
James - Bemidji, MN
11/24/2012
One of my trailer brake/turn lights needed replacing again. This time I decided to go with LED. I ordered two replacement lights and received them faster than I expected. Theyre installed, and work great! Oh yes, the service was excellent!!
David - Lake Tapps, WA
11/24/2012
I purchased replacement tires on wheels for my trailer. The web site made my choices clear. The extra information helped me get the correct tire size, tire class, and bolt pattern/size. They arrived in two days by standard shipping. And were already inflated to the recommended pressure. Earlier I purchased a trailer wiring harness to connect the rear car lights to the trailer. And etrailers video made the installation clear.
Robert - Michiana, MI
11/24/2012
Excellent products fitting my needs best, with fast delivery. Quick response to an issue with a complex wiring component interface for my rv and toad. Very positive experience with every contact, thank you Etrailer Team!
Ralph - Chehalis, WA
11/24/2012
You are the best site I have ever ordered from. Shipping was VERY fast. Product was just what I needed as your site gives such detail. Your shipping charge was very reasonable. Somebody knows how to do this and does it well. Thanks!!
Thomas - Pinehurst, NC
11/24/2012
Perfect fit. No adjustments, bending, cutting, drilling. As pointed out on the etrailer site, a nonstructural piece of plastic trim is in the way, but I'd already knocked that off just backing into a snowbank! My car is 6 years old, so the existing tapped holes in the cars frame were rusty so I just chased the threads with a tap.
Dale - Edina, MN
11/24/2012
It was great, I ordered the hitch, drawbar, cargo carrier and wiring harness for a 2008 kia spectra on the 12th with the 5 to 7 business day delivery. Every part fit perfectly. Had the hitch mounted in less then 30 minutes.I couldn’t be happier.
William - Horse Cave, KY
11/23/2012
Great product, simple install and no trimming required. I bought this to install on my parents JX while visiting for the holiday. It arrived in one day and was fully installed in less than 20 minutes. Great way to save $800 versus the dealer! It is very well integrated into the car, if you hide the hidden hitch sticker no one will know its aftermarket.
Brian - Venice, FL
11/23/2012
I want to thank you for your understanding and help. It's nice to know there are still people and companies that care.
Ed - Northbrook, IL
11/23/2012
Great Service, Great Prices. Thank you for the over and above effort to get my order out.
Geof - Garner, NC
11/22/2012
Straight forward shopping.
Patrick - Elgin, IL
11/22/2012
Will not hestiate to tell my friends about your company. Took longer to collect the tools than to do the job. Can't wait to slip in the bike rack and save a ton of gas money by using my Civic.
John - Columbus, OH
11/22/2012
Fast, friendly service. Priced about right. Responded to what I needed with prompt attention. Will most certainly shop with etrailer again.
Loren - Muscle Shoals, AL
11/21/2012
Best product ever. It made my luxury car look even more crisp. Best buy yet online with the fastest most professional service. Worth the entire package, which I was glad to pay. Thanks Etrailer.
Vincent - Warrenville, IL
11/21/2012
Your service is outstanding right from taking the order to shipping. I was kept up to date on my order and was told when it was shipped, other companies can learn from you and I would recommend you to my friend again well done.
Bill - Victoria, BC
11/21/2012
Speedy response to my questions and shipping. Will definately reccommend to anyone looking for these items. Actually, a friend recommended your company to me. Great customer service!
Sandra - Geneva, NY
11/21/2012
The website is easy to navigate to find what I was looking for. Checkout was quick and easy as well. I would recomend this site to friends and family for sure!
David - Pickens, SC
11/21/2012
Great selection!
Greg - Arlington, TX
11/20/2012
This is the second time I have use etrailer.com and was even more pleased with the service the second time. I was looking for some new fenders for my trailer and had questions on the hole pattern, so I called up the service line at 7:00pm on a Friday and was able to talk to someone live who answered my questions and I was able to order exactly what I needed. I have browsed other trailer accessories sites and etrailer has consistently had low prices and more ion to choose from. I will definitely use etrailer again for my trailer needs.
Scott - Lindstrom, MN
11/20/2012
Great service prompt and efficient got my hitch the next day after I placed the order. Great job guys!
Gustavo - Wood Dale, IL
11/20/2012
I have bought items from etrailer in the past nd have been very pleased with them. Thanks.
Luis - Buckeye, AZ
11/20/2012
etrailer.com is great, have never had any problems with my orders and the customer service is A+.
Andrew - Paia, HI
11/20/2012
Received the waterproof trailer light today along with the three wire pig-tail. I installed the light in the original rubber grommet and didn't need the pig-tail. Part fit perfect and looks identical to the other side of trailer. Super nice light and service.
Ralph - Gasburg, VA
11/20/2012
Really quick service! Right part, in stock, quick delivery. Great price. Thank you.
William - Lake Wales, FL
11/20/2012
Thank you for your fast shipment!
Blake - Fleetwood, PA
11/20/2012
This lady on the phone was the best person that I have spoke to on the phone for ordering parts for ages. She really knew her stuff / job, I would not want anyone but her in the future to order parts from. She is a keeper. She is worth every penny, plus way more. Very friendly and very helpful.
Richard - El Cajon, CA
11/19/2012
WOW! I'm shopping at etrailer at 7:00 pm pacific standard time and I get an e-mail 20 minutes later saying my order has shipped!!!! You can't beat that for customer service! Have shopped here before…. Great values and super products.
Wayne - Tigard, OR
11/19/2012
Order was placed today & shipped today, very happy with etrailer.
Floyd - Taylorsville, UT
11/19/2012
Fast shipping and item received just as described. Installation was fairly easy.
Tihomir - Dallas, TX
11/19/2012
I love your inventory and the ease of looking for something.
Andre - Auburn, CA
11/19/2012
Thanks for the fast service, from ordering online to getting this to my home in record time all at a cost unbelievable. If I need any thing else I'll be back. It fits and looks great installed.
David - Trinity, NC
11/19/2012
Fast shipping. Exactly as described. Installed in less than an hour, with home tools. Will buy from etrailer again. Very happy.
Bob - Valencia, CA
11/19/2012
Superb service. Went above and beyond with upgraded shipping. Haven't bought for awhile but know that will change now that we have a new travel trailer.
Garvin - Exeter, NH
11/19/2012
Received three e-mails the day of the order to confirm the order, the shipment and the tracking information as well as a free upgrade on delivery time. So far great response and customer service.
Brad - Grapevine, TX
11/19/2012
Great and very quick service! I love my new electric jack, easy to install, only took an hour. Used it the next weekend and it worked like a champ. Etrailer was great, I received an email an hour after I placed my order that my jack was shipped and they upgraded the shipping free of charge. You cannot ask for anything more than that.
Mike - Newbury Park, CA
11/19/2012
Great web site. Great ease of ordering and fast shipping. Communication is excellent.
Bernard - Columbia, PA
11/19/2012
Parts were easy to find and the price was cheap.
Jerome - Baltimore, MD
11/19/2012
What a good service!
Leo - Hanover Park, IL
11/18/2012
Unbelievably fast order turnaround on a Sunday, would you believe? Absolutely amazing customer service.
Stephen - Antioch, CA
11/18/2012
Price was reasonable, shipping seems on target. Installation should not be very difficult, think I will be pleased.
Paula - Duluth, GA
11/18/2012
Great buying experience, free shipping and it was the right part! Thanks!
Gary - Havelock, NC
11/18/2012
I always have a pleasant shopping experience with etrailer. Thanks, guys. I have recommended your store to friends before.
Evelyn - Wheatland, MO
11/18/2012
I would recommend etrailer, fast shipment.
Doug - Northfield, NH
11/18/2012
Works great! You were very helpful, thank you!
Michael - Lebanon, PA
11/18/2012
Amazing. I ordered a Tubecover Square Led Multi-reflector 4 on the 15th, it shipped on the 15th, I got it on the 16th and installed it that same day. It looks and works very nice. Great company to deal with. I wish others were at least half as good as etrailer.
Maurice - Galesburg, IL
11/18/2012
Shopping on etrailer was a pleasant experience and had just what I needed. And they had a faster time on delivery than I expected.
Nate - Mansfield, TX
11/18/2012
Easy to use website. Great prices. Fantastic. They upgraded my shipping at no charge. Would definitely buy from again.
Martin - Fresno, OH
11/18/2012
Fast on order, awesome job!
Gary - Cambridge, OH
11/17/2012
Excellent customer service friendly, helpful, knowledgeable! I highly recommend them.
Robert - Boca Raton, FL
11/17/2012
Had a hard part to find for a trailer hitch. They found it and got it to me. Thanks!
Leo - Dolores, CO
11/17/2012
Had what I was looking for and services was prompt, the company kept me informed throughout the process.
David - Beaufort, NC
11/17/2012
Awesome!! I have never seen such GREAT customer service. My order was shipped withing 3 hours. A special thanks to etrailer for the fast shipping. Unbelievable. If you don’t buy from this company you are crazy.
Steven - Blaine, WA
11/17/2012
Most enjoyable, easy and well informed of status! Already recommended to a friend who will also be ordering.
Frank - Glendale, AZ
11/17/2012
Great It's been awhile since I ordered parts.
Jeff - Andalusia, AL
11/17/2012
Very happy with the customer service , the prices, and shipping. The website is very good with multiple pics of the products, and a lot of information. I will absolutely be buying my trailer supplies here!
Charles - Kearneysville, WV
11/17/2012
I've enjoyed doing business with you. I'm really impress with your services.
Ryan - Darlington, SC
11/17/2012
This was a very easy site to use. I was working with my husband to find parts for a trailer which I know nothing about. The search feature was incredible and helped me find what we needed. The picture display in the cart is also a plus. Thank you!
Robert - Arlington, VA
11/16/2012
Great products at great prices. First time I have every ordered from an online retailer and received a personal email actually 3 that told me the items were in stock, the order was ready, and the order had shipped. And it was a real email, not one generated automatically. Order received quickly. No issues and would definitely use etrailer again.
James - Versailles, KY
11/16/2012
Great service, great pricing! Will be using you guys for all my trailer needs.
Dean - Leland, NC
11/16/2012
Great company to deal with! Excellent price, very fast shipping & product was exactly as I ordered. Will buy from these folks again and would recommend them to anyone. A+++++.
Bob - Gardner, KS
11/16/2012
Great and fast service. Good prices.
Jeff - Port Charlotte, FL
11/16/2012
I ordered a Thule bike rack. Works perfect! What is most amazing is I ordered and received the rack within 4 days including the week end. Couldn't have done it any faster. They kept me appraised of the status of the order from the moment I ordered it. What great customer service, best I've ever experienced !!!
Robert - Brighton, MI
11/16/2012
I would most definitely recommend this site and company to anyone! I have purchased several products from you all and have been very very pleased with everything that I have received! Worked with a rep on the price match guarantee and she was very professional and responsive on everything that we did! Including going ahead and placing my order for me! She definitely defined what customer service is all about! Will definitely be purchasing more from eTrailer in the future! Thanks again guys!
Daniel - Brandon, MS
11/16/2012
My experience was great! Service was excellent. Received my order in three days! Thanks.
Debbie - Oil City, PA
11/16/2012
eTrailer has to be one of the absolute best online companies that I've done business with! I purchased a car-top cargo bag that turned out to be defective. eTrailer processed the return and shipped a new carrier to me in a very timely manner. They are a very professional organization and I truly have not found better customer service anywhere else!
Andrew - Snellville, GA
11/16/2012
What a great experience shopping with etrailer was! I no sooner order than I got back a message saying that my shipping was upgraded to special handling free of charge and the tow bar shipped the same day. I got a couple of very friendly emails. Clearly etrailer is very proud of its customer service and rightfully so.
Bev - Nassau, NY
11/16/2012
Ridiculously fast shipping. Thanks!
Chris - Round Rock, TX
11/15/2012
I ordered a trailer hitch and light kit on Nov.12, got free shipping which stated 7 days or so for delivery. I received my order on the 15th. 3 DAYS!! Great. Everything fit as expected. I am very happy with your company.
Robert - Ridgedale, MO
11/15/2012
I received the shipment in good shape and a very timely manner.
Herbert - Nampa, ID
11/15/2012
Experience dealing with etrailer is effortless, this is my 2nd hitch I ordered from you, first one was for a 2007 subaru outback, installation was a piece of cake. Hopefully the hitch I ordered for my 1996 toyota 4 runner goes on as easy, thanks!
Gareth - Scottsdale, AZ
11/15/2012
There are a lot of comments, so I will keep mine short. It really was just as easy as the video and instructions said. It was easier than I expected or hoped. I installed my hidden hitch on a 2012 Subaru Outback. Hitch is of very high quality. My friends commented that the hitch would be the last of the trailer, vehicle combo to fail. I agree. I ordered on a Monday afternoon, and it was delivered 40 hrs later. I was shocked. Great service, great product. I would definitely go here for any of my hitch needs in the future.
Timothy - Yukon, OK
11/15/2012
The customer rep was courteous and helpful and the ordering experience was good. He understood my need, gave me the necessary information and kept me updated of the order progress.
Philip - Mountain View, CA
11/15/2012
Fantastic shipping and order help. Ordered on a Sunday and they shipped on the same day! Got it on wednesday. Great experience and good tires. Thank you
Adam - Conneautville, PA
11/15/2012
etrailer has the parts that I need and cannot find anywhere else. The etrailer web site is easy to navigate, very user friendly. I placed my order at 11:00 pm, an email advising me that my order shipped was received at 8:50 am the next morning. Outstanding!
Steve - Miami Beach, FL
11/15/2012
I want to thank you very much and I will tell my friends about your company.
Elizabeth - Wayne, WV
11/15/2012
Thanks! Nice job on order management, substitution, and follow-thru! I will order again in future.
Jeff - Shorewood, IL
11/15/2012
I ordered the Rhino rack for my CR-V and it arrived in 24 hours. I was no less shocked when the rack arrived in perfect condition and installed with no issues. It looks great and was exactly as advertised Thanks to etrailer for great descriptions, advice and extra care in shipping. I highly recommend them.
Donald - Indianapolis, IN
11/14/2012
Good customer service and fast shipping.
Ron - Long Beach, CA
11/14/2012
The service has been OUTSTANDING and is very much appreciated. Thanks very much.
Ronald - Woodland Park, CO
11/14/2012
I have owned 2 trailers. Each was maintained and all accessories were provided by etrailer. You have always been accurate in filling my orders and turn around time always surprises me when my order arrives. Always seems to be really quick. There was one time when what I wanted was on back order here you kept me informed on a fairly regular basis of the order status. Very nice touch. Thank you for the service you provide.
Richard - Pflugerville, TX
11/14/2012
Courteous, friendly service. I ordered a bike rack key from SportRack with great difficulty. Apparently they handed the order off to etrailer.com which has been a much different experience.
James - Shelburne, VT
11/14/2012
I ordered a Curt hitch for our 2012 Odyssey on November 7th and it was delivered on November 9th. Fast Shipping without a doubt. The videos made installation a breeze less than 20 minutes and I had it on the van.
Jl - Salina, KS
11/13/2012
They were very helpful and knowledgable. I will order from your company again. Thank you.
Mike - Defiance, MO
11/13/2012
Order came within 5 days as promised with no problems. Packaging was excellent and all items were in stock. Very pleased with staff while ordering over the phone. I would definitely order from Etrailer when I need more supplies.
Gerard L - Shohola, PA
11/13/2012
Shipping was fast. Extended mirrors work great on my 2006 Tundra. Easy to install.
Jody - Muscatine, IA
11/13/2012
Etrailer is a great site. The people there are friendly and very helpful with orders.
Tom - Fort Thomas, KY
11/13/2012
Outstanding help on 800 line finding and ordering obscure boat trailer parts. I'm pretty sure I wouldn't been able to find the needed parts anywhere else and at a great price!
Anthony - Grass Valley, CA
11/13/2012
Extremely quick shipping. Thanks.
Douglas - Fushing, MI
11/13/2012
High quality product.
Chris - Deale, MD
11/13/2012
Second order from etrailer.com. Always good prices and fast shipping. Latest order was upgraded to faster shipping for free. After my order, received an email from a real person that said, if there are any issues, please contact me directly. I wish all businesses were so good. I'll definitely shop etrailer again. Highly recommended!
Robert - Valley Springs, CA
11/12/2012
The phone reps are awesome. I had gotten some bad info in the past about using a towing bar for my hitch rack. Turns out, this would have possibly made the parts fail. They made a better recommendation to meet my needs. She then confirmed that my items were in stock and offered to take my order right then and there instead of me completing my order online. That's quality customer service!!!
Eric - Erie, PA
11/12/2012
Good experience. The rep was awesome, she called the manufacturer for me to ensure it was the right product.
James - West Seneca, NY
11/12/2012
Just upgraded my shipping for free! You guys are on top of it! And I appreciate the emails regarding the status of my order! I will continue to shop from here and tell others to do the same!
Patrick - San Diego, CA
11/12/2012
The girl on the phone was very helpful, courteous, and personable.
Allyn - Oshkosh, WI
11/12/2012
Just what I needed. Great service too!
Don - St Petersburg, FL
11/12/2012
Really good variety and very good illustration about the products. Simply awesome!!!
Carlos - Kennesaw, GA
11/12/2012
So far it has been a great experience. The rep was very helpful and had our order placed and the shipping notice sent within 15 minutes. It's nice to know customer support really does exist!! Great job!
Earnest - Houston, TX
11/12/2012
Fantastic experience! Got the product that I wanted and sooner than expected. Easy to install as well.
Robert - West Wareham, MA
11/12/2012
Shipping was fast, product quality looks great. This was my first order with etrailer, I will be ordering again soon.
Steve - Reno, NV
11/12/2012
Great products at very good prices. The best prices I've found on the market. Delivery is quick and email alerts to let you know when the item has shipped, as well as tracking information. I'm a repeat customer.
Bob - Frederick, MD
11/12/2012
I needed rotor and hub for 5 the wheel and the order was placed over the phone, this lady knew her stuff as she helped me with the order. The part was delivered on the date. Thank you very much.
Peter - Tiverton, ON
11/12/2012
Fast shipping. Great Price. 5 Star rating. Will be buying from you again!
Daniel - Homer Glen, IL
11/11/2012
This is the place for trailer stuff. The detailed descriptions and measurements are much appreciated when replacing boat trailer lighting. I was able to use all the same drilled and tapped holes of the trailer with replacement submersible lights. The devil is in the detail and etrailer.com provides the detail, the quality, the price and the quick shipment. I'm glad that I stumbled onto the site and I'm keeping it bookmarked.
Walter - Marine City, MI
11/11/2012
Very easy transaction. Quick delivery. Nice product!
Ken - Granite Bay, CA
11/11/2012
Unbelievable Customer Service. I have purchased serveral items from etrailer over the past few years and have to give you a A+. This latest order was placed at 8:30 in the evening and was shipped yet that night and I received it the next day. Granted I live fairly close to your Distribution Center, but you can't get better than that. Thanks E-Trailer for being a great company to work with.
Michael - Saint Charles, MO
11/11/2012
Isolator came very quickly, and works very well. Etrailer is the place to go.
Michael - New Brighton, MN
11/11/2012
Outstanding!! I am glad to see there are folks like this.
William - Fort Smith, AR
11/11/2012
Thanks, my order was quickly processed and shipped. Received it in less than a week. Great job!!
Randy - Chula Vista, CA
11/10/2012
The receiver is absolutely beautiful. I almost hate to hook my trailer to it. It was at my front door in three days and the people at etrailer could not have been nicer or more helpful. I love it.
Nolan - Slidell, LA
11/10/2012
I believe that you provide the best pricing and service that I have found when purchasing trailer equipment parts. I do recommend you to all my friends and business associates. I will be buying more from you in the future, as time goes on. Thanks for such great service.
Timothy W - Reno, NV
11/10/2012
Easy transaction.
Jeremy - Gainesboro, TN
11/10/2012
I found exactly what I needed very fast at a good price and got quick e-mail response!
Don - Pocatello, ID
11/09/2012
Shipped within 3 hours of placing the order and a shipping upgrade for no charge - I'm shopping etrailer for all my vehicle needs!
Jim - Bend, OR
11/09/2012
Great Service.
Tod - Fair Oaks, CA
11/09/2012
This is my second order. I'm still amazed at the great service. I wrote to Contact Us and got immediate technical help. Orders are promptly processed and the feedback is great.
Steven - Mount Vision, NY
11/09/2012
Items shipped within four hours of having placed order. If the quality of the products match the customer service, there is no reason to shop anywhere else!
Alan - Sparta, NJ
11/09/2012
Can't really say yet if the harness will work, but the order process was easy, videos helped me make my decision: lot of work tearing up car panels or buy the more expensive one, more wires, etc but easier to install.
Patrick - Loveland, CO
11/09/2012
I was impressed with the video, showing how to install, and also the friendly personal, If all goes well I will be ordering again soon, also good to get order number, Thanks again!
Jimmie - Portsmouth, OH
11/09/2012
Excellent in all departments. Prices are very good - no reason to shop elsewhere.
Robert - Miami, FL
11/09/2012
I have ordered three times from etrailer. All orders arrived as promised and fit perfectly. I have found the prices lower than most places with high quality. If I have another requirement etrailer will be the first place I look.
Alan - Byram, MS
11/09/2012
Very fast service. Outstanding!
Richard - Clayton, OH
11/09/2012
WOW! I ordered Monday night and had my hitch Wednesday morning. A day and a half, how can anyone complain about that? I will continue to recommend Etrailer to all my friends. Thanks to etrailer.
Michael -
11/08/2012
These folks are go above and beyond the call. They have quality products, fast shipping, excellent pricing and follow up on the order.
Tommy - Burnsflat, OK
11/08/2012
Price great, item great. I would definitely use your service again. Thanks
Stephen - St. Louis, MO
11/08/2012
So far, so good! At this point, all is well!
Ronald - Lake Havasu City, AZ
11/08/2012
Great products, prompt delivery, clear instructions, easy to install. I would order parts from you again.
Frank - Easton, PA
11/08/2012
This was a good shopping experience. You had what I needed and it was priced reasonably. Plus, you upgraded my shipping from standard to priority at no additional cost to me. I definitely will recommend etrailer.com to my friends.
Ron - Montgomery, AL
11/08/2012
It looks great on my new truck. Shipping was 1 to 2 days not sure, but fast. Thanks.
Greg - Cantonmant, FL
11/08/2012
I ordered a trailer tire and rim Sunday night, November 4th, and it arrived Wednesday, November 7th. The website was easy to use, delivery was fast, price was great, and the packaging was specific to the product. I will definitely use e-trailer again.
Ben - Bogue Chitto, MS
11/08/2012
I was impressed with the customer service, prices, and speed of delivery. Couldn't find a better deal anywhere.
Ernest - Bradford, VT
11/08/2012
Parts were perfect and of good quality. Thanks!
Lee - Orange, TX
11/08/2012
These guys have great customer service, communication and are super quick. I received an email within two hours after I placed my order to let me know it had been shipped and upgraded to priority shipping all for free. Product arrived in great shape and is very good quality.
Jason - Aurora, CO
11/08/2012
Great service.
Matt - Oceanside, CA
11/08/2012
Communication is excellent. Product/shipping/tracking is excellent.
John - Palmetto, FL
11/08/2012
Same as I have every time I have purchased from you. You do a great job and I honestly appreciate the way you and your staff handles my orders and gives very good support. Again, I thank you.
Larry - Hemphill, TX
11/07/2012
So helpful! Very courteous!
Janice - Taunton, MA
11/07/2012
Great product, great company, everything went together as advertised. How to videos are invaluable.
K. Jeff - Indian River, MI
11/07/2012
I would like to thank the rep on the phone for professional help she gave me yesterday when I call acquiring about a gooseneck ball for my 2012 F-250 she was very curteous and offer me a couple of options. She had the answers to my question, took my order on the spot and I received confirmation shortly after that my order had shipped with all the tracking information. Also offered a 30 day price match if I found the same item delivered price cheaper anywhere else.
Ronald - Lecompte, LA
11/07/2012
Good job.
George - Geneva, FL
11/07/2012
Excellent service and great communication!! Will not hesitate to use in the future.
Mark - Phoenix, AZ
11/07/2012
Awesome to do business with. Super low prices on great items, fast shipping and superb packaging. Can't wait to do this again.
Steve - Olney, IL
11/07/2012
Good quality parts, good price, and fast shipping! I like the dimensions drawings on the website.
Randall - Palmdale, CA
11/06/2012
My purchase from your company was a very pleasant experience from beginning to end. The rep could not have been more helpful or more personable. She is an asset to your company.
Paul - Cumming, GA
11/06/2012
They shipped out my complete order within a few hours of me placing my order online, and I had a number of items listed on the order as well, no backorders. This is how online shopping should be, I would highly recommend this site to friends and family and I will buying more in the near future as well. Thanks again guys!
Leon - Henderson, NV
11/06/2012
Good web page - easy to use. Product shipped same day.
Jim - Conroe, TX
11/06/2012
My customer service representative at e-trailer.com, was extremely helpful. She assisted me in finding the replacement parts I needed. The fast and friendly service was wonderful. I highly recommend e-trailer.com to others who are looking for high quality products. Thank You!
Katherine - Hamilton, OH
11/06/2012
etrailer.com is always my first choice for th equipment I need. The service is outstanding.
Michael - Punta Gorda, FL
11/06/2012
Service was excellant. Great follow up keeping me informed on order status, when it shipped, and even an upgrade to faster shipping at no charge to me. Very impressive!
Daniel - Canterbury, NH
11/06/2012
I never write reviews, but this one deserves it. Excellent fast service with complete easy to understand video instructions with follow-up by customer service.
Dale - Ponchatoula, LA
11/06/2012
Fast Shipment and easy installation. Reviews on your site made it easy to decide on a product.
Howard - Savannah, GA
11/05/2012
I found the ordering process very simple. I got the information on line but ordered via phone so a couple of questions could be answered. I found the person very pleasant and took the time needed to deal with my questions. Once the order was placed I immediately received an e-mail. The order was shipped the same day. The website was easy to use.
Sam - Sneads Ferry, NC
11/05/2012
I recently ordered a hitch for my truck. I was in the middle of a project and wanted it the following weekend so that I could complete everything. Early Monday morning I got an email saying that they would have one shipped directly from the manufacturer. On Wednesday I got the parts and they fit perfectly! To say that the customer service was great would be an understatement. I can't praise them enough! I also viewed their online video on how to install the hitch and it showed me exactly what I needed to do step-by-step. These guys do it right, I look forward to ordering from them again!
Scott - Westminster, CO
11/05/2012
I think you are great! I ordered 2 wheel and tire combos at about 2 pm Friday and they were delivered before noon on Monday. That was with free shipping!
John - Danville, IL
11/05/2012
I needed a new jack for my bass boat trailer, the cost at our local dealer was to expensive so I checked you guys out online and found that I could order one from you at half the cost which was great. The jack came in this past friday and I installed it saturday it works great. I am very happy with the whole deal, the price, the speedy delivery, and the quality of your product.
Russell - Johnson City, TN
11/05/2012
Very fast and everything just as expected nice quality. Thanks for the great service.
David - Paw Paw, IL
11/05/2012
It was what I wanted and it came quick. All in all, I would use your company again, and I wouldn't hesitate to recommend you to my friends if they needed something you carry.
Dennis - Port St Lucie, FL
11/05/2012
Wow, what fantastic customer service!!! I've already commented on your website that I'd be a repeat customer, and I haven't even received my first order. You guys really stand out as a "Customer Oriented" business. I will definitely recommend etrailer.com to my friends and family! Thanks for the great service!
Robert - Flower Mound, TX
11/05/2012
Sooo easy, had been looking for these parts for years, I will be a steady customer from now on.
Conradt - El Paso, TX
11/04/2012
No muss, no fuss - etrailer.com got my order to me on time, even going the extra mile to arrange a direct shipment from the manufacturer!
Dave - Gig Harbor, WA
11/04/2012
Installation was easy and went as the directions showed. It took 4 hours to install the bed rails and about 1 hr. to assemble and install the hitch. I only needed help lifting the hitch into the bed. The OutBoard mounted rails made the job something that I could do at home. The only metal work was to drill the holes. The exhaust head shield did not need to be modified and the gas tank was never in danger. Excellent product and instructions.
Gary - Grand Terrace, CA
11/04/2012
Personal service and very fast shipping that you don't get at most places. I will purchase all of my trailering equipment and materials from etrailer in the future. They make every effort to accomadate your reasonable requests.
Norman - College Station, TX
11/04/2012
E-trailer web sight was extremely easy to navigate The e-mail response seemed to be almost instant. It has been a great experience and I'll definitely recommend etrailer.com to my fellow contracting friends with cargo needs
Richard - Troy, MI
11/04/2012
First, etrailer had the best price. Second, the shipping was fast. Third, the video on how to install made it a piece of cake. I am no mechanic by any means, but do have some basic mechanical knowledge and it was easy. Overall a great shopping/install experience!
Jonathan - Palmdale, CA
11/04/2012
I am very happy and satisfied customer. Even though this is my first purchase with you. A great experience doing business with you. Thank you very much. Keep up with your good work!
Maria - Stuwart, MN
11/04/2012
Nice friendly on phone, fast follow-up, and I have already recommended to my friends.
Fred - Whittmann, AZ
11/04/2012
My experience in dealing with etrailer.com was excellent. I had 1 question about posting and tracking and it was immediately responded to and a satisfactory answer given.
Ron - Erin, ON
11/04/2012
I ordered my stuff on a saturday and was expecting it late next week. I checked emailst later that evening and recieved an email from Josh that he upgraded it to priority mail and will recieve it sooner. Customer service was excellent and the web site easy to navigate.
Mike - Madison, OH
11/03/2012
I had an older 5th wheel that I needed new rails for. Your service dept was able to help me out with my order. Very nice people to deal with. Even got an expedited shipping schedule with free shipping.
Richard - Newbethlehem, PA
11/03/2012
Product is exactly as advertised. Promptly shipped and now installed.
Matthew - Ann Arbor, MI
11/03/2012
I don't usually respond to surveys or reviews but I would like to commend the people at etrailer.com on the excellent service. I ordered a reciever hitch and wiring adapter on Tuesday, Oct 30 between 6:00 and 7:00 P.M. I got an e-mail at 8:11 P.M. notifying me that the order had shipped and I received the order on Thursday, Nov.1 at 3:45 P.M., less than 2 days after the order was placed. This was with the free shipping as well. Job well done.
Kenneth - Webbers Falls, OK
11/03/2012
I haven't installed the product yet but I can comment on this company's shipping service. It was fantastic! Other companies could learn from etrailer. I ordered the parta and that night they shipped. Fantastic tracking representation on map. Personal correspondence followed all steps. I haven't installed the part yet but between the videos and all the help provided in their facts I don't feel one bit anxious about it.
Richard - Sebastian, FL
11/03/2012
Great service and fast delivery.
Brian - Clayton, NC
11/03/2012
This is my second order with etrailer and once again I am a happy camper. The rep was very helpful and my order was just what I needed. It is so nice to work with a great company. Till the next time, thanks again.
Stanley - Merritt Island, FL
11/03/2012
Fast, accurate ordering process with a reasonable shipping cost. Web site easy to get around and find what you are looking for. Will use this site for any future trailer needs. Keep up the good work.
Bruce - Wimberley, TX
11/03/2012
Fast shipping and fair pricing.
Bob - Eagle, ID
11/03/2012
I was very pleased with my experience with etrailer. As I told the girl that took my order, I will never go anywhere else but etrailer for my trailer needs.
Dale - Wolcott, CT
11/03/2012
I will shop with your store again. Glad I found you on line, everyone there is very helpful and nice, thank you
David - Aliquippa, PA
11/03/2012
E-trailer is great. Employees are very knowledgable, items are in stock and prices are low.
Brad - Lake St Louis, MO
11/02/2012
This is the best web site for anything trailer related I have ever used. The wiring diagrams are extremely handy at work to check wiring hook-ups. Most products even have a video to explain what you receive with your order. Why can't other web sites do this with their products? These guys communicate extremely well when you place your order and customer service is second to none. Great work guys!!
David - Wilmington, NC
11/02/2012
I had some questions about the item I was interested in so I submitted the questions to the experts. They not only answered my questions, they made a video to show me. Great purchasing experience.
Victor - Villa Grove, CO
11/02/2012
Wow! Ordered a part online. Shipped that day and received two days later. Great price, great service.
Lorne - Fair Play, SC
11/02/2012
I like the variety of products offered by etrailer and pricing is fair. Their sales team also does a great job communicating order details.
John - Schaumburg, IL
11/02/2012
Great transaction and assistance from the etrailer personnel.
Champ - Corpus Christi, TX
11/02/2012
Super easy online ordering and super fast shipping!
Daniel - Bossier City, LA
11/02/2012
Crazy fast order processing and shipping, and good communication during the process. Thanks!
Scott - Springfield, OH
11/02/2012
Online shopping was simple. Order fulfillment quick, and shipping timely. No problems. Would definitely order from here again.
Richard - Corpus Christi, TX
11/02/2012
The rims I bought were shipped very fast and were just what I ordered! They look awesome on the trailer with the new tires I bought and had installed, will definitely buy from then again soon when I replace my spare rim!
Jonathon - Jeffersonville, IN
11/02/2012
Our company is getting involved in trailer towing for the first time and we know very little about what is required to properly and safely tow a 28' trailer with a Ford F-250 truck and a Ford E-350 Passenger Van. The professional support and advise that I have received from the rep at etrailer has been greatly appreciated. She carefully explained our options and simplified the selection process. The many training/explanation videos on their site has also been very helpful. The entire team at etrailer are the best.
Mike - Erlanger, KY
11/02/2012
I received my grease caps yesterday, right on schedule. I was able to get to the trailer today to see if what was suggested actually fit. PERFECT!! Thanks to you and all that helped with this order. I had no idea what part I needed for this repair. Thankfully, you guys did, because I need to make a 260 mile trip with this trailer tomorrow.
David - Bethlehem, PA
11/02/2012
Their customer service is great, as soon as I placed my order they contacted me to let me know my hitch was on the way. You can't beat that.
Chris - Pittsburgh, PA
11/01/2012
Ordered on Tues. received on Thurs. morning, can't beat the service. You have already been recommended. Thanks
Lawrence - Williston, SC
11/01/2012
Website is very easy to maneuver around. Product information is plentiful. There is a lot of literature to answer questions.
David - Mobile, AL
11/01/2012
Great experience! Incredible customer service and quick shipping makes me a repeat customer!
Mason - Lakeville, MA
11/01/2012
I've said before that I chose eTrailer because of all I read and observed online about customer service. I'm sure we'll do business in the future.
James - Medford, OR
11/01/2012
I've ordered a couple of hitchs over the last few years through E-trailer.com and have always been completely satisfied. Yesterday at 3:30pm I ordered one for my new Honda Civic and used the free standard ground shipping. Amazingly when I got home today, it had already arrived. It took less than 24 hours to get my new hitch. Very satisfied, thanks, e-trailer.com.
David - Palos Hills, IL
11/01/2012
Great service, thanks for getting the hitch to me in ASAP time.
William - Mahopac, NY
11/01/2012
Shipped my order in less than an hour after I placed it. Also, upgraded my shipping from 5-7 days to 3-5 days for no extra. If the bike rack is half as good as the service, so far, I will be pleased.
Ralph - Charleston, SC
11/01/2012
I ordered a 5th wheel hitch and base rail kit. Everything was fairly priced and shipped promptly. The parts fit as designed. eTrailer even sent email notifications regarding shipment and delivery. Outstanding business with excellent customer service! I will return for any future needs.
William - San Jose, CA
11/01/2012
Excellent fast service and a great price with free shipping!! A pleasure to do business with, highly recommended.
John - Milton, FL
11/01/2012
Unbelievable! I ordered my trailer hitch Sunday afternoon and it arrived today before lunch! It's truly remarkable service!
Patrick - Lincoln, NE
10/31/2012
Great Job, I looked at a lot of different retailers you had the lowest price of all the rest. I could not belive how fast my order was confirmed and shipped. Also, that there was a name on all the emails sent regarding my order. It's nice doing business with a company that seems to care about a customer and making sure they are happy.
Jerome - Spokane, WA
10/31/2012
Great prices and fast shipping. Customer service was extremely helpful in resolving an issue that I had with my purchase.
Kevin - Corpus Christi, TX
10/31/2012
Great prices, fast shipping and the product is as described. Thanks!
Ken - San Jose, CA
10/31/2012
Very helpful! And prompt service!
Joseph - Reston, VA
10/31/2012
Great site, fast delivery, fantastic product.
Vaughn - Henderson, CO
10/31/2012
Very fast shipping.
Richard - Ukiah, CA
10/31/2012
When I placed my order, I selected the standard 5 to 7 business day shipping. Etrailer gave my order special priority and was able to have it upgraded to the 3 to 5 Day Express Shipping at no additional cost to me! I really appreciate it! It's great!
Tatyana - Moraga, CA
10/31/2012
Can't believe the service!!! Ordered today and my order was shipped today. Great to see a company that puts customer service first. Thank you.
Michael - Thomson, GA
10/31/2012
One word, impressed!
Ben - Richland, MS
10/31/2012
Fast service. Item as advertised. Reasonable pricing. What more could you want?!
Thomas M - Carmichael, CA
10/31/2012
I can't remember ever receiving such outstanding and fast service, and I can't tell you how satisfied I am with the hitch and tow mirrors. You will always be the first place/choice I consider in my future purchases, Thank you!
Bruce - Yuma, AZ
10/31/2012
You guys amaze me! I can't believe how fast you process an order and have it sent out for delivery. Thank you!
John - Lawrence, KS
10/31/2012
I had my base plate in seven days, good job.
Charles - Okeechobee, FL
10/30/2012
Awesome experience dealing with a first class company. They even upgraded shipping at no additional cost.
David - Highlands, NC
10/30/2012
I recently ordered a Hidden Hitch receiver hitch for a '98' Cadillac. The hitch looks great & appears to be well made. It was a custom fit and easy to install without having to drill any holes. I was very happy with the product & fast service I received. Awesome, I will definitely be a repeat customer.
Barry - Londonderry, OH
10/30/2012
The product shipped out extremely fast! I was impressed. I also appreciated the upgrade in shipping. Very nice touch. I'll be sure to shop this site again.
Dennis - Malden, MA
10/30/2012
Easy to use website.
Allen - Winter Haven, FL
10/30/2012
What a surprise. Items ordered Monday morning, all received Wednesday afternoon. All products arrived as described and in excellent shape. The greatest surprise was I did not order speedy shipping but for some reason my order was upgraded one notch. I was happy about that because I was able to install trailer items when temperature was 70 degrees Unusual for late October in Wisconsin. I am extremely pleased with e-trailer, the service when questions are asked, the web site, the products, and the shipping. I will definitely order again and recomend this excellent provider of trailer items and other things to anyone I know. Thank you e-trailer staff for a wonderful shopping experience.
Lyn - Oshkosh, WI
10/30/2012
My order was processed quickly and and installed it with no issues. I'll check with etrailer the next time I need parts.
Mark - Huber Heights, OH
10/30/2012
Great Service, I ordered on a Saturday mid-morning, was surprised that I received an email saying my order had shipped just hours later. Even more surprised to find my order in the mail box Monday at noon! I will order again without hesitation. Thanks for the great service and thanks for the great prices and fast shipping,
Jason - Gilmer, TX
10/30/2012
I have ordered several times from etrailer.com and always get fast service and good products. I'll be back!
Robert A. - Covington, GA
10/30/2012
Wonderful helpful service from the rep, solved my problem. Thank you for employing such a caring person
Reed - Chapel Hill, NC
10/30/2012
Good price. On time delivery. Installing wiring harness was quick an easy. No surprises.
Dan - King, N
10/30/2012
The rep was very polite and helpful.
George - Chicago, IL
10/30/2012
No one locally had the sizes I needed so I went on the intenet to search. It was so easy to find what I needed on Etrailer.com and what extraordinary service!!! They shipped the same day I ordered it. Not only that, they shipped them FREE via UPS and I got them the very next day. WOW! I will definitely use them in in the future.
Ed - Pacific, MO
10/30/2012
Fast service, and especially liked your video on the install. Wasnt sure what the spring was for until I saw the video. Thank You.
Thomas - Green Bay, WI
10/30/2012
Packaged well and nice looking and bright lights. Would buy from here for now on for all my trailer needs.
Duane - Tecumseh, ON
10/30/2012
Outstanding customer service and I haven't even gotten my package yet. I placed my order after work today for a tow hitch, and I received 3 emails from etrailer. 1st the automated order confirmation, 2nd - a representative telling me everything is in stock and is being located. 3rd - another representative telling me my order has shipped. I'm used to just automated response, but these were signed by a specific individual which made the shopping experience very personable, very old school, the way it used to be, the way it should be!
Ky - Atlanta, GA
10/29/2012
The customer service was absolutely excellent and I have never been treated with such respect from any other company. I will not hesitate to recommend etrailer to my family or friends.
Jennifer - Blaine, WA
10/29/2012
Great experience, free shipping, the trailer hitch arrived quickly, and the video instructions made the installation easy. I'd definitely recommend etrailer.com
John - Lake Sherwood, CA
10/29/2012
I really liked the product and happy with speedy shipping.
Chris - South Easton, MA
10/29/2012
I had a question about the fit of tire chains for my Mazda 3 that received a precise reponse over the weekend, enabling me to confidently submit my order so that I could receive the chains before departing on a Thanksgiving road trip. I was also surprised and happy to receive complimentary expedited shipping.
Bruce - Mukilteo, WA
10/29/2012
I am encouraged to be a more frequent e-trailer customer because of your excellent customer service and the expedited shipping and handling. It really does make all the difference in the world to me. Beats shopping all over town for it.
Joseph - Las Vegas,, NV
10/29/2012
I was shocked to have such amazing service. It all started by a referral I had from a fellow VW EOS owner. I emailed with questions about a hitch and got a very fast reply that answered my questions. Next, I placed my order and was amazed to find that they had upgraded my shipping for free! I have already recommended etrailer to several friends and I will be using them when I'm ready to put a hitch on our second vehicle!
Toban - Fishers, IN
10/29/2012
Great prices, top notch service, lightning fast shipping.
Stephen - Perkinsville, VT
10/29/2012
Fast, friendly, knowledgeable service with great products and real value.
Chris -
10/29/2012
Ordered at 9 AM on thursday. Shipped by 1 PM on Thursday and in my mail box on saturday PM. How could anyone expect better service than that. Excellent job guys. Product tailgate lock installed in 15 Minutes.
William - Manistique, MI
10/29/2012
Great service, fast delivery, complete shipment arrived with no damage or missing parts, excellent assembly instructions, the rep was especially helpful in making my selection.
Dave - Jackson, MI
10/29/2012
The wireless rv leveler came fast, was just as described. Shipping was free, yea!
Darrel - Tampa, FL
10/28/2012
This is the greatest place to find what I want for my towbar, and Rving in general.
Ward - Bedford, NH
10/28/2012
Excellent customers' service.
Theodore - Fortleonard Wood, MO
10/28/2012
I have ordered 2 hitches so far and I can only say that someone has done wonders to get these hitches to fit perfect. The installation tool which is included was life saving, the bolt installer. I have told everyone I know about etrailer.com. Again you guys are awesome.
Myron - Slidell, LA
10/28/2012
Awesome! They fit my 06 Tundra like a glove. Quick video was all it was needed to orientate myself. Almost no vibrations, only as much as the originals do hitting a highway bump. They look so sharp. Thanks so much for making my ATV/Trailer hauling a lot more enjoyable!
Doug - Chicago, IL
10/27/2012
This is the second time I've ordered from etrailer, and once again, shipping was extremely fast - less than 48 hours! Faster than anything I've ordered on other sites. I definitely recommend your site for all things trailer.
Lisa - Champaign, IL
10/27/2012
Exceptional selection, great prices, fast shipping, excellent communication. What more could you ask for? A stellar company to do business with. It's been a pleasure!
Terrance - Bemidji, MN
10/27/2012
Etrailer.com was great. You were very helpful and followed my order to the house. Great service - five stars.
Joseph - Louisville, KY
10/27/2012
Good service! Thanks a lot. The next time I do something stupid to my rv, I'll order replacement parts from you.
Michael - Smith River, CA
10/27/2012
I ordered on Tuesday and received the package Friday afternoon. I have the same hitch on my son's 2012 Equinox. I followed the instruction for the Saturn Vue and this added a few minutes to the install, but no real problem.
Martin - Albany, NY
10/26/2012
Curt hitch, stiff & beefy, great for non-trailered loads. Hitch arrived quick, installed it on Chevy Sonic without jack stands. Wiring harness install was artwork worked perfect first time.
Randolph - Jupiter, FL
10/26/2012
Ok, so I chose etrailer as I had read a lot of good postings about etrailer's service and quick shipping. In fact, I found the same tire/wheels for a couple bucks less at another site, but everone posted such positive comments about etrailer that I decided to go with them. The information on the web site gave me confidence that I was ordering the proper fit for my application. I still had a question on the tires and opted to call etrailer. The call was answered quickly by a real person that knew the answer to my question. I then ordered my product and received quick and detailed emails letting me know that my order was processed. Etrailer then over delivered on the shipping time and I received the tires in only a couple days. The product was just as expected and fit properly. Speaking from my experience, etrailer will surely be my first stop an anything else I need for my trailers. Thanks for a great web purchasing experience.
Peter - Atkins, IA
10/26/2012
Great service, great pricing, fast delivery, installation videos very helpful, quality seems to be good, what else can I say!
Bob - Larsen, WI
10/26/2012
Fast ship, great service, thank you.
Rob - Dallas, TX
10/26/2012
I just returned a Tekonsha P 3 brake controller for warranty work. I received much better response from etrailer than from the company themselves. Thank you for handling this warranty replacement of the defective controller in a timely and helpful manner, and, yes, I would definitely recommend etrailer to anyone for great service and prompt response as I have experienced on several transactions with you.
Steve - Toney, AL
10/26/2012
It is wonderful to see you can still get great customer service these days. Your web site is very impresive, easy to use and very informative.
Jason - Roseville, CA
10/26/2012
I had a very good first-time experience. Very helpful customer service staff.
Andrew - Marstons Mills, MA
10/26/2012
I just received my order, and man am I happy. That was quick and I really do appreciate it. Now I can put those parts on my trailer this weekend, perfect. Thanks again eTrailer for your great service and the fast free shipping.
Scott - Milton, FL
10/26/2012
Very good handling of my order. Very prompt.
Joan - Bradenton, FL
10/25/2012
Always good shopping with etrailer. Always very helpful. I really appreciate the fast response and suggestions.
Richard - Pembina, ND
10/25/2012
I can't believe how fast my order was filled and shipped. Thank you etrailer.com.
Paul - Rocklin, CA
10/25/2012
The web site was easy to navigate and prices were more than reasonable. I also found the video on the web site to be helpful and informative. My experience with etrailer, thus far, has been a positive experience.
Ronald - Kinross, MI
10/25/2012
My shopping experience with etrailer was a very pleasant one with friendly, courteous and timely service! They really strive to have the lowest prices and standby their pledge to meet any other businesses price if it is lower, plus give you an additional 10 off of that price! I would highly recommend etrailer to others and fully intend to do so!!
David - Clovis, NM
10/25/2012
Could not find mirrors for late model Dodge truck in stores. Found what I was looking for at etrailer.com. placed my order on line. Got notice that they had what I needed in stock, they shipped it same day. Four days later, mirrors arrived in perfect shape and fit like a glove. Very easy to install. Will definitely use etrailer again.
Thomas - Apex, NC
10/25/2012
The price was the best and items shipped within a couple of days.
Donald - Howell, NJ
10/25/2012
Very impressed with the easy selection for my Tundra and the order response. Price was cheaper for the brake controller with a Toyota pig tail than I found locally for just the controller.
Patrick - Cleveland, TX
10/25/2012
I find the tutorial videos very informative. Good job!
Mathieu - Malvern, PA
10/25/2012
The best online retailer for your trailer hitch needs. I have purchased several items from eTrailer and their prices, service and delivery far exceed my expectations every time. They usually ship my purchase the same day I place my order and I receive items in 2 days!! Just awesome!! Thanks eTrailer!
Greg - Hermitage, TN
10/25/2012
Simple and easy layout to find anything. Very comprehensive database to help solve any problem.
Dan - Palmdale, CA
10/25/2012
Great experience, I got the tires I needed quicker than was promised with free shipping which is a huge plus!! The tires are great and the whole shopping experience was excellent. I will definitely buy products from etrailer again! I already recommended etrailer to a friend this morning.
Charles - Rotonda West, FL
10/25/2012
I ordered a couple of brakes 2 days ago and already have my order how did you do that so fast? The parts are perfect as much as I can tell. I am installing them tomorrow. Etrailer will always have my business. I fully recommend this dealer.
James - New Orleans, LA
10/24/2012
Excellent service. Order placed approx. 3pm. on Wednesday. Recieved e-mail 10pm. order has been shipped. Also refunded a slight differance in price from another internet supplier handled same day. Have ordered items before with the same results. I'll be back.
Richard - Hardinsburg, KY
10/24/2012
I think you are great source of good stuff. Loved the whole experience with you from confirmation after ordering, follow up and delivery. Very impressed with packing, great job! Will order again for sure, just have to wait and collect enough things to get free shipping. Good job!! And prices are very good !
Richard - Niagara Falls, NY
10/24/2012
So far so good!
Matt Tate - Pleasanton, TX
10/24/2012
Great Service ....fast shipping and response. Also very good price on products..thank you for working hard in providing the products and service.
Randall - Olalla, WA
10/24/2012
Great customer service and communication after the sale. Would highly recommend shopping at etrailer.
Kenneth - Otego, NY
10/24/2012
I could not find the rubber stem bumpers for my Valley hitch anywhere in this area, which has a very large RV population, but etrailer located them from Valley, and got them in stock so that others in my predicament, dried out rubber bumpers would be able to find replacements. Thank you etrailer for super customer service.
Arthur - Peoria, AZ
10/24/2012
I installed the Tail Gate lock in just a few minutes. It looks great and works well, however. The screw provided to fasten the lock to the inside of the tail gate stripped the head when I was tightening it, I replaced the screw with one of better material with a hex head and the installation went on easliy.
Scott - Moreno Valley, CA
10/24/2012
Thanks for the awesome job and follow though, very rare to get this level of service these days and I really appreciate it. We will definitely do more business in the future.
David - Simi Valley, CA
10/24/2012
The prompt courteous service from an outfit with such as extensive selection of products at reasonable prices and with such timely shipping options.
Doug - Bella Vista, AR
10/24/2012
I've ordered parts from E-trailer many times now and each experience is far superior to any other company. Parts arrived on time and in excellent condition. E-mail notifications were very informative and appreciated.
Russell - Vacaville, CA
10/24/2012
E-trailer always has the parts at a good price and excellent customer service!
Robert - Sparks, NV
10/24/2012
Very courteous sales person, very fast shipping. A nice experience.
Aaron - Santa Fe, TX
10/24/2012
I will always check you guys first for any of my needs along this line. You have been wonderful to do business with. Thanks for all your trouble and hard work.
C.w. - Henrico, VA
10/24/2012
Very good.
Gordon - Jacksonville, FL
10/24/2012
So far, I feel your agents are well trained and have good handling skills. I like doing business with you.
J A - Afton, OK
10/24/2012
Place my order around 3:00PM on Friday. Received it around 3:00PM Tuesday. Pretty darned good!! The price was $10 cheaper than other places even with the shipping charge. Am I happy with eTrailer? I just placed another order with them.
Richard - Golden, CO
10/24/2012
etrailer.com is a great company - I highly recommend them. They have super fast shipping, great products and fantastic communications. If you're looking for a hitch or bike rack, this is the place to go and I'm typically very critical. This is how a company should be run and managed.
Phil - Olathe, KS
10/23/2012
Great to do business with this company. I have used e-trailer before and will use again.
Leonard - Quincy, FL
10/23/2012
Shopping at your online site was very easy. Found everything I needed along with great descriptions and information.
Laurence F - Folsom, LA
10/23/2012
Thank you so much for excellent service. I was searching for a flat plug wiring harness for my 2009 Honda Pilot. Your website had the best prices and information. The T - 1 connector assembly worked exactly how it should and was a breeze to install. 15 min. The installation video was aslo spot on. The 3 - ball hitch and pin assembly also worked great! I ordered from you at 11 pm Thursday night, and received my order on Tuesday morning. Great support and customer service. Thanks again.
Scott - Southington, CT
10/23/2012
Great customer service, they were on the ball and very helpful. Their price matched policy guaranteed I received the best price. Online resources and how to videos are a very nice touch. Thanks etrailer!
Justin - Fontana, WI
10/23/2012
etrailer was the only place that I could find exactly what I needed. I ordered the parts I needed and they have gone above and beyond in order to satisfy my needs. I now know that I can count on etrailer.com when I need something, and need it fast. It has been a great, top notch experience!
Scott - Lafayette, LA
10/23/2012
Etrailer.coms service was excellent. Everyone I communicated with was courteous, knowledgeable, & positive. I received the help I needed with my orders, and the products were shipped promptly. I paid less through etrailer.com than I would have buying directly from the manufacturer. I am very pleased with them as a company, and would recommend them to others with no reservations.
Ted Baker - W Melbourne, FL
10/23/2012
They were absolutely great to deal with and priced right!
Dave - Valley Park, MO
10/23/2012
etrailer.com has a new customer for life when it comes to trailer accessories. The service was excellent, very fast shipping and great pricing was the three main items that won me over. Keep up the great job etrailer.com. My experience was great!!!
Dolan - Boonsboro, MD
10/23/2012
Your representative was very pleasant and product knowledgeable. I was amazed at the efficiency of your ordering process. Will certainly purchase products again. This is the kind of made in America customer service we expect and respect. Nice job etrailer.com.
John E. - North Port, FL
10/23/2012
Wow! Great service. Shipped about an hour after I ordered, and upgraded shipping for free. Thanks!
Joseph - Eldorado, TX
10/23/2012
Their customer service far exceeds most companies. I called another company to order a sway bar. Not pleasant at all. Your company comes highly recommended from the forums. You all rock.
Cynthia - Moab, UT
10/23/2012
Very helpful on the phone, knew all that I needed for the install. It was shipped the same day that I ordered, how great is that?!
Ronald - Deltona, FL
10/23/2012
Great products and phenomenal service.
Seul - Cedar City, UT
10/23/2012
Ok prices and really great shipping. I'm happy.
Mark - Richmond Hill, GA
10/22/2012
Shipped right away, thanks for great service.
Tyler - Buckeye, AZ
10/22/2012
Excellent service and response.
Wayne - Midlothian, VA
10/22/2012
I love this company. I ordered an Atwood Actuator on Wednesday and it arrived on Friday. It was very important to install the actuator ASAP as I needed to be on the road for business.
John - Knoxville, TN
10/22/2012
Really easy to find what you are looking for.
Joshua -
10/22/2012
Ordered one day, got feedback same day, shipped the next day. You have a wounderful sales department. Looking forward to receiving my tailgate lock. Hope to be doing business with you again.
Keith - Mount Pearl, NL
10/22/2012
The hitch came amazingly fast, the next day! It was installed quickly and easily. Very reasonable price too. We are totally pleased.
Carol - Murray, KY
10/22/2012
etrailer is the best of web shopping! Great products, shipping and people.
Robert - Janesville, WI
10/22/2012
Website easy to use - fast service & good prices.
Joel - Riverton, WY
10/22/2012
Great emails, super fast shipping, nice products. Will surely use etrailer.com again. A+
Bob - Cicero, NY
10/22/2012
My own experience at etrailer.com was about as good as it could be. I found exactly what I needed on the website and the ordering was process was easy and quick.
Ron - Kingwood, TX
10/22/2012
Very fast & accurate. Good price too. Would buy again.
Donald - McKenzie, TN
10/22/2012
Excellent experience. Will use them again.
Dave - Lawton, OK
10/22/2012
Besides the fact that you saved me money by installing my trailer hitch myself, the customer service and instructional videos are great. I have already recommended etrailer.com to 6 people just this week. Thanks!
Joseph - Westchester, IL
10/22/2012
Good experience, good sales people.
Kenneth L - Wentzville, MO
10/22/2012
Thanks so much. I am totally impressed with the expedited service on my order, I am not used to this kind of treatment, usually end up waiting and waiting for my merchandise to ship etc. I know now it wasn't a fluke, I purchased my hitch and other pulling gear from e-trailer 2 years ago, I really liked your install videos for my specific vehicle, was a big help. Have a great day.
Stanley - Milwaukee, WI
10/22/2012
Easy web site. Placed order with ease.
James - Douglasville, GA
10/22/2012
Excellent service shipping was very fast and the tires I ordered look and work great. Very professional company, I will be ordering from etrailer again in the near future.
Karin - Joshua Tree, CA
10/22/2012
Fast prompt courteous service! They even bumped me up to faster shipping at no additional cost!! I'll definitely be ordering from this website again! Thank you!
Nicole - Sarasota, FL
10/22/2012
The hitch was delivered to the house yesterday. Wow, that was fast. Thanks again for the quick service. We will be buying a roof rack in a few weeks.
Gary - Portland, TN
10/22/2012
Very clear cut and forward. Your youtube videos are how I found you and was why I chose your website over some of the other similar priced places I found using google. Great choice with the vids.
Dylan - Philadelphia, PA
10/21/2012
Hidden Hitch and wire harness arrived faster than expected. Hitch was easy to mount.
Jeffrey - Eden Prairie, MN
10/21/2012
I have been very pleased with the ease of shopping on the etrailer website, but was very pleasantly surprised to receive a status email from etrailer within minutes of placing my latest order. I quickly replied my thanks, and received a very quick response saying that he had placed a shipping priority on it and it would ship within the next few hours. Those responses show me that Etrailer knows how to take excellent care of their customers. By the way, I have installed two receiver hitches purchased from etrailer within the last few months both on new Subaru Outbacks and with the utmost success.
Michael - Libby, MT
10/21/2012
Excellent products, prices, and service. I have yet to be disappointed.
Pierre - Seattle, WA
10/21/2012
Great service, super fast shipping and always e-mailing you so you know where you order is.
Kristin - Burlington, NJ
10/21/2012
It's always a pleasure dealing with etrailer their communication is the very best. Their prices are great and the quality of the parts has been fantastic. Thanks etrailer for helping me keep my boat trailer on the road and tournament bound!!
Steve - Richmond, IN
10/21/2012
Today I purchased the following item : Bulldog Round, A-Frame Jack - The rep was more than helpful and professional. Great doing business with etrailer.
James - Billerica, MA
10/21/2012
The shipment came on time. All items I ordered were in good condition. Good job!
Ben - Brooklyn, NY
10/21/2012
Item was shipped within hours of ordering. That is fantastic. Ease of online ordering was simply wonderful. I will definitely use this site again.
Rm59507 Ross - Sumas, WA
10/21/2012
I am very happy I chose etrailer to purchase my optronic trailer lights. My experience with etrailer was awesome, they sent me an email that they received my order 2 hours later my order shipped. My items arrived early and packaged perfectly, plus I received another email with a link in case I needed help with my product. I will definitely use etrailer again and recommend them to whoever I can. Thank you!!
John - Whitewright, TX
10/21/2012
The rep was excellent. Knowledgeable, patient, and very helpful. Great service. Look forward to the bike rack being everything I hope for.
Cynthia - Grants Pass, OR
10/21/2012
Very good. Product is exactly as described was delivered in a timely fashion. Price was competitive.
Evan - Katy, TX
10/21/2012
Prices and selection are good. I placed an order over the phone, went well and easy.
Wayne - Casco, MI
10/20/2012
Without a doubt the best communication and customer service of any online purchace I've ever made. Ever. When I discovered I ordered the wrong item after getting notice that it had just shipped, I called their 800 number, talked to real person who pulled my item off the truck and replaced it with the right one. You guys are great.
James - Parkville, MD
10/20/2012
Incredibly fast shipping. I placed the order and within 45min - 1hour it had shipped. That's unbelievably fast. Would recommend etrailer to a friend.
Patrick - Clemson, SC
10/20/2012
I really appreciate the etrailer.com. They will walk you through all the steps and parts you need for any trailer change-up. Their customer service is top notch
Jason - Aurora, CO
10/20/2012
Best deal anywhere for all weather mats, custom fit Husky, for my wife's car. Shipping was quick, and so was communication. Would definitely buy again!! Thanks!!
Vince - Mississauga, ON
10/20/2012
Very positive experience. Wide range of brands and fittings, good shipping options, very helpful website with several views of the parts, something that many parts suppliers overlook. Also, very helpful customer support by phone.
Charles - Louisa, VA
10/20/2012
Shipped the same day I ordered. Product was exactly what was described. Simple ordering process and I will use them again for trailer parts.
David - Hamilton, NJ
10/20/2012
I ordered on a Friday night around 9 pm and received an email an hour later that my order had shipped! That's the fastest shipping notification I've ever experienced. I'm very impressed! Plus they upgraded the order to faster shipping for free. Looking forward to receiving my hitch.
Lisa - Champaign, IL
10/19/2012
Speedy delivery. The receiver hitch and bike carrier are very good quality. Installation and assembly was easy, with no problems. I was well pleased.
Bobby - Shelby, NC
10/19/2012
I received the hitch and had it installed within 3 days of ordering it! Thanks for the quick service!
Paul - Bloomington, MN
10/19/2012
Great customer service and shipped fast and reasonably priced! Will definitely use them again!
Bob - Valley Springs, SD
10/19/2012
Product descriptions are good, prices are great, shipping is fast, being informed on order status is super.
Austin - Cookeville, TN
10/19/2012
Great experience! Service and follow up information were very fast and very helpful. I will certainly recomend e-trailer to everyone I know.
Mike - Hilliard, FL
10/19/2012
etrailer has everything I was looking for. One stop shopping at the best price in combination with free shipping. Easy site navigation. I cannot ask for more. Expect me to be a loyal and repeat buyer.
Patrick - Scarborough, ME
10/19/2012
I have only placed two orders with your company, but I want to tell you I am very pleased with your company. I have been telling everyone I know about you hopefully you will continue to offer great prices and customer support that I have experienced from my previous experiences. Very happy customer!!!!!!
David - Winter Haven, FL
10/19/2012
I went to two shops looking for the part I needed. They couldn't locate it for me. 5 minutes on the internet and I easily found the specialty item I needed from etrailer. Low cost shipping, really liked the confirmation of order email and tracking system. Overall I am extremely happy with etrailer online shopping experience. I will be back and recommend for sure!
Neil - San Rafael, CA
10/19/2012
Great service. Got exactly what I ordered and sooner than expected. Price was fair and quality was good.
Sandra - Fouke, AR
10/19/2012
Thank you for delivering great customer service! I just purchased an equipment trailer for tool storage/transport. As you may guess, it's vitally important to my business that I secure the trailer when it's not connected to my truck. Thank you for upgrading the shipping to get the tongue lock (& other items too) to me asap--without me even asking…as a first time customer! You mentioned you changed it to 3-5 day shipping. But I just checked, and it is out for delivery to me TODAY--in just two days!!! About ten years ago I moved from Las Vegas (customer service capitol of the world) to the South (customer service black hole of the world). It sure is refreshing to deal with a company like yours that delivers better than expected! I look forward to dealing with you in the future :)
Andrew - Charlotte, NC
10/18/2012
I placed an order on Monday and was told I would receive it Friday and it came on Thursday and an exact fit. etrailer was the only company and I spent considerable time looking that had what I wanted and wasn't outrageous in their pricing. Thanks.
Cletus - Jersey Shore, PA
10/18/2012
Like the fact I was told what was going on with my purchase. The email updates were great and products was perfect.
Wes - Clintwood, VA
10/18/2012
So far I've ordered my part 1.5 hours ago and Ive already have a confirmation that the received my order and another one telling me that its been shipped already. Wow, what great service. Keep up the good work. Also, I experienced a good video showing me how to install my product when I get it which seems very easy to perform. So good job etrailer.
Tom - Eastpointe, MI
10/18/2012
I don't know much about trailer hitches and eTrailers sales agent answered my questions patiently over the phone. She told me that the company actually requires sales agents to participate in hitch installations to help educate clients. Fantastic!! I also found a slightly lower price online, and I received a credit per eTrailers price-match pledge. This company takes customer care very seriously.
Mark - Castle Rock, CO
10/18/2012
The rep could not have done a better job than she did for us. Excellent!
Carmen - Macon, GA
10/18/2012
Excellent web site and better service. My order was ready and shipped within two hours. Could not ask for better service than that. Just hope hitch was manufactured in the good old USA.
Stephen - King Of Prussia, PA
10/18/2012
Good product, good price, fast service, good communication. I'm very happy.
Robert - Platteville, WI
10/18/2012
I have purchased from E-Trailer several times in the past year and everytime they have had in stock what I order and have shipped it with in 24 hrs or less. Pricing and shipping has always been fair. Very satisfied customer!
John - Colchester, VT
10/18/2012
Free delivery in 3 business days! Very easy install all by myself! Looks sharp on wifes RX350 if albeit a little overkill for mounting a bike rack. Great product, great service from etrailer.com and great to save serious $ over having a hitch professionally installed.
John - North Augusta, SC
10/18/2012
Quick shipping and good customer support.
Marcus - Royersford, PA
10/18/2012
This is the second time I have ordered from etrailer and both experiences have been perfect! Lightning fast shipping, good selection and prices. Thanks a lot!
Michael - Bedford, TX
10/18/2012
I have purchased here before and was impressed with the communication and speed in which my order was processed. Prices are competitive and/or lower prices on some items. Overall a great, easy transaction. That's why I keep coming back. Thanks much.
John - Holbrook, MA
10/18/2012
All parts were a perfect fit. Made repairing the trailer a snap.
Terry - Dunbar, WV
10/17/2012
Wow! I'm a customer for life! My package arrived today just 2 days after it was shipped Im in Canada! Great job, great products, great communication! I'll refer you enthusiastically.
Bruce - Calgary, AB
10/17/2012
This is amazing! I ordered a wheel and tire and I received free shipping and they even upgraded it to express shipping. I ordered it Sunday and received it Wednesday with no extra shipping cost out of my pocket. This may not apply to all orders, however it gave me confidence in the company and I will be doing business with E-trailer in the future.
Matt - Dallas, TX
10/17/2012
First and for most the hitch i bought from you was everything you said it would be. The installation was very quick and easy, I couldn't believe how fast it went on. Also the upgraded shipping on this item was also a great benefit. I was so happy with the service that I had received I ordered a cap to go in the receiver. Again I got notification that the shipping on this item was upgraded as well. Thank you so very much for making business with your company a great experience.
Michael - Albion, NY
10/17/2012
I couldn't have asked for more.
Edward - Greenbrier, AR
10/17/2012
Great customer service, prices and navigation through your website and telephone service.
Jimmy - Macomb Township, MI
10/17/2012
It's fantastic that you had the part in stock and shipped it the same day as ordered.
Norm - Stanfield, AZ
10/17/2012
Great looking product. Shipping time was very good. Thanks
George - Turlock, CA
10/17/2012
I had been looking in stores and online for replacement cradles for my bike rack and then I found etrailer...now I have the parts I needed! The service was excellent and the quality of the parts is better than the original. Thanks
Joe - Spokane, WA
10/17/2012
Ordering was easy and fast.The P3 was delivered in 3 days. Installing took less than an hour on my Trailblazer equipped with tow package. The longest time I spent was deciding which controller I should buy as my trailer has electric over hydraulic brakes. I understand only the P2 or P3 works with this type of braking. Overall, I would recommend etrailer for fast service and an easy to install product.
Harold - Owego, NY
10/17/2012
Super fast shipping, great price. They even price match any web price with shipping, this is my 2nd purchase with e-trailer. Always look at e-trailer for all your trailer needs.
Steve - Camp Verde, AZ
10/17/2012
Overall, an outstanding experience. I ordered a Hidden hitch and wire harness for my 07 Honda Odyssey. Website is very easy to navigate and ordering a breeze. The instructional videos are fantastic. well done, to the point and take the mystery out of installation. Communication from etrailer was also fantastic. You have a customer for life from me now. Thank you for the great service and quality products.
Douglas - Traverse City, MI
10/17/2012
I've ordered from etrailer in the past. My experience has been very consistent....excellent each time. I'm notified by e-mail that they are working on the order and sent an e-mail when it's shipped. For me, those notices happen the same day. I always check their website to see if I can purchase from etrailer first.
Brett - Plattsmouth, NE
10/17/2012
Great product and service. Extra cheap and fast delivery.
John - Garden City, MI
10/17/2012
I was very pleased with the service, pricing and promptness of shipping at etrailer. I would recommend them as a good source for trailer parts.
Gregory - Tuscola, IL
10/17/2012
I ordered 2 trailer fenders on Tuesday and received them the next day. The prices and delivery are the best.
Joseph - Lyons, IL
10/17/2012
This is the second time I have purchased products from your company and again you exceeded my expectations on response time of confirming my order and shipment of my order. Great job!
Jeff - Robins, IA
10/17/2012
So far it has been a great experience excellent communication from etrailer on my order and a super fast shipper. The web site was easy to use.
Daniel - Oyster Creek, TX
10/17/2012
I purchased a hitch, bike rack and some fog lights. The experience was great and so were the prices. I would definitely use or recommend this site in the future.
Daniel - Orlando, FL
10/17/2012
This is my second awesome experience with this company. Super fast order processing, excellent communication, and good products. A+
Preston - Bossier City, LA
10/17/2012
I am pleased with the choices offered and think I will be pleased with the product. Thank you. The free shipping was appreciated especially since this is a heavy object.
Paul - Veneta, OR
10/16/2012
Fantastic! Simply fantastic! Wanted a tailgate lock for my 2008 GMC Sierra. I researched the net and came across this site, I ordered on line, and within 2 weeks I got an OEM style lock with lock bezel. Quality and service excellent for the price I paid. Have already started recommending friends to this shopping site.
Michael - Calgary, AB
10/16/2012
Item ordered was in stock, promptly processed and shipped with a reasonable shipping price.
Ronald - Monticello, FL
10/16/2012
Great site, loved the video on the installation process. Also great customer service.
Brian - Gardner, KS
10/16/2012
These guys are awesome. Products ship fast and are top quality, every time.
Sam - Salt Lake City, UT
10/16/2012
Super-fast service. I received order confirmation within an hour, and shipment confirmation less than an hour after that. Fast delivery, too ordered on a Friday morning, and had the item by early the next week. Thanks!
Craig - Vadnais Heights, MN
10/16/2012
Great service and product.
Gregory - Cocoa, FL
10/16/2012
I don't think I have ever had a more enjoyable buying experience!!! I found the part that I needed, it was easy to order, I was notified immediately via e-mail that my order was received, was being processed, and, within an hour, that is was shipped and could follow its progress. You guys are great!!!
Joyce - Charleston, WV
10/16/2012
I'm very impressed with the product availability at etrailer. Their customer service is exceptional. I placed one order and received a call the next morning to verify some information. Staff goes out of their way to make a positive shopping experience. Would definitely recommend etrailer!
Brooke - Red Lodge, MT
10/16/2012
Item came on time and worked as expected.
Donald - Tamarac, FL
10/16/2012
I ordered the Veranda Square Air Conditioner Cover and the service was excellent and it was shipped right away and arrived very quickly. I highly recommend etrailer.com.
Angela - Ottawa, ON
10/16/2012
Your service and products are excellent and I assure you I will look to Etrailer for future needs.
George - East Moline, IL
10/16/2012
Thanks for the prompt shipping. I have had a good experience with your company and will share it with others
Morris - Lenoir, NC
10/16/2012
You can't go wrong with etrailer, I have never had bad service in customer care or shipping, must be why I keep coming back. I refer this company to many of my own clients and friends as well. Thank you Etrailer for such good service over the past 5 years.
Darlene - Long Beach, CA
10/16/2012
I think your website is very helpful and your videos are also helpful. You guys made my hours and hours of searching take ten minutes to find what I needed after reading the product description, I knew the part I ordered was exactly what I needed. Unlike other websites, where the description is vague, I like how you have the custom fit optionwhere you are able to choose your vehicle and such so there is no possible way to get the wrong part. I cannot wait to get my front hitch mount and install it so I can finally put my winch on my truck for this winter.
Craig - Mitchellville, IA
10/15/2012
Very impressed with the attentiveness of customer service. Personalized e-mails from your staff twice in one day updating my order status. Don't see that very often!
Sean - East Hampton, NY
10/15/2012
You guys are absolutely incredible!!! I have never experienced such a high level of professionalism and support from an online store. When I have a minute I will definitely share my thoughts and experience dealing with you and your company.
Stephen - Pooler, GA
10/15/2012
I really appreciate the quick, friendly service. It really makes a difference to us "older" RVers.
Steve - Eugene, OR
10/15/2012
I am very impressed with your company based on the first purchase experience received last week of a Stromberg Folding Step. You excelled three ways in this situation, and that deserves recognition - and recommendations from me to my fellow RV enthusiasts. Price - you were the lowest, period. Fortunately for consumers, the Internet makes price shopping relatively easy, and I quickly determined that you were the most competitive. Shipping - Even though your shipping charges were significantly less than others, your regular delivery time was sooner. As an unexpected bonus, you upgraded my shipping to just three days, so I actually received the product about a week before it would have arrived from somewhere else - well after we'd have left for a long trip. Internet buyers should always check shipping charges when price-shopping, since they can really change the difference in net cost. You hit it out of the park on this one. Communication - To keep me informed, you sent me three emails. First to acknowledge the order, second to notify me of shipping, and third (this one) to tell me of the shipping upgrade. I really appreciate being kept up to date, which you've done a great job at. The next time I have an RV-related purchase to make, your company will be my first to check, and I'll be more than happy to spread the word. Thank you, again, for such outstanding service. I'm sure we'll do business again soon.
John - Placitas, NM
10/15/2012
So far everbody has been most helpful with my order Thanks!
Bruce - Florence, OR
10/15/2012
Great information on the website and follow through on my order. I am new to serious towing and I feel like you guys are just down the street offering good information, advice, and dependable products. Thanks!
Phil - Charlotte, NC
10/15/2012
Great variety of parts and customer service is #1. Great communication, and will buy my parts when needed from this reputable company.
Ronald - Richland, WA
10/15/2012
I had a great experience with my transaction with etrailer.com. I called them because I wanted to make sure that I got what I needed. I spoke with a rep about my situation and my needs. She was very helpful in assisting me with my order. She even went as far as making sure that I had the necessary hardware no screws included with extra mounting bracket and assisted in finding what I needed. She definitely went the extra mile to make sure my order was correct the first time. I will absolutely use etrailer.com again for my future trailer needs.
Phil - Eureka, MO
10/15/2012
Website was easy to use, and customer service was exceptional.
Steven - Amherst, NY
10/15/2012
I really liked the on-line video I watched before I installed the hitch. Everything went as shown with no hidden surprises. Perfect fit and it only took me a little over an hour to install using my hydraulic floor jack and hand tools. When it comes time to purchase another trailer hitch it will be from etrailer. Great products and good prices.
Daniel - Howell, MI
10/15/2012
Today I received my red clearance lights. Just what I was looking for. I'll install these clearance lights on the rear of my dodge ram, so you see the back of my truck better when towing. Service was great from e-trailer. Delivery was great. The clearance lights came in a box and the lights were protected from any damage. I'll keep ordering from etrailer as service is great. Etrailer did a great job
William -
10/15/2012
Second time ordering from the site and they upgraded my free shipping. Quick turn-around time from the time I placed the order to the shipping confirmation. I will definitely be coming back again.
Thomas - Marshfield, MA
10/14/2012
I called to get some questions I had answered and I spoke with someone and he was very polite and got all my questions answered then placed my order for me, to say the least my experiance was a pleasure. Will do business with etrailer again.
Michael - West Palm Beach, FL
10/14/2012
Great experience! This is the 2nd hitch I have ordered from etrailer.com and both have arrived very quickly and have been exceptional hitches. I would definitely recommended this website to anyone needing a good hitch for a good price. Thanks.
Ethan - Alton, IL
10/14/2012
Order placement no issues. Will give a better review when I get my order.
Scott - Orangeburg, SC
10/14/2012
Wow! You guys have stepped up to hammer the competition. Prices good, shipping price good and customer service/response time superb. Now if the delivery time frame and product meet specifications I will bookmark your firm.
Robert - Mount Vernon, ME
10/14/2012
Easy ordering with wonderful information and tips available, fast shipping. Overall great service. Thank you.
Bart - Palestine, TX
10/14/2012
I had called previous to placing my order and had a few questions; and the rep was extremely helpful and patient.
Douglas A - St Peters, MO
10/14/2012
So far I love it. It made it possible to put my boat and my daughters car in my spare garage. Easy to install.
Charles - Kingsport, TN
10/13/2012
First time customer, got parts in 4 days. Very happy.
Carl - Milton, WI
10/13/2012
My order was processed & shipped very quickly. I appreciate that a lot. Thanks!
Johnny - Laurens, SC
10/13/2012
I think the price was right, the service excellent and the installation of my Curt Class III hitch was simple and painless. Thanks for the excellent products & service.
David - Fredericksburg, VA
10/13/2012
Very good service. Fast and efficent. All equipment worked very well.
Roy - Franklin, NC
10/13/2012
I have always purchased my trailer hitches, wiring, and misc. from etrailer. More information on their excellent website than elsewhere, good prices, and fast shipping.
Bern - West Wareham, MA
10/13/2012
Site was easy to use. The rep on the phone was knowledgeable. Had item in stock. Shipped muy pronto.
Rollin - Boulder City, NV
10/13/2012
I have purchased from etrailer many times, always good fast service and top quality products, great people to deal with.
Earl - Millsboro, DE
10/13/2012
I have bought all of the items needed for our utility trailer and boat trailer. If you are looking for great prices on the items needed for your trailers, then this is the place to purchase them great quality and affordable prices for anything and everything you will need!
Jennifer - Owosso, MI
10/13/2012
I recently purchased my first used boat trailer. It needed work and I needed knowledge. Got neither at the popular big box outdoor stores. Then I found etrailer.com. Etrailer had a plethora of parts. Their customer service was excellent. The how-to product videos, rapid online responses, and speedy shipping were helpful and appreciated. This is my second order. I'll be back. Watch out big box outdoor stores, etrailer has your number.
Paul - Saint Ann, MO
10/13/2012
I have recently placed two orders with eTrailer. Upon calling customer service I was pleasantly surprised by how hassle free my questions were answered and remedied. The second order was expedited to go out the same day as received as reward for doing business with them again. Customer service such as this has almost become extinct. Thank you for the excellent service.
Stan - Bothell, WA
10/12/2012
Ordered parts thursday night with 5 to 7 day shipping received an email from etrailer saying they upgraded shipping to 3 to 5 days free of charge received parts the next day, a company can do no better than that got everything I order I highly recommend them. Thanks!
Chris - Mayfield, KY
10/12/2012
Great customer service, which you do not see too much with corporate stores! Glad I purchased from them.
Albert - Sacramento, CA
10/12/2012
Customer service is a top priority for me, and these guys have far exceeded my expectations!
Jennifer - Santa Fe, NM
10/12/2012
Your sales representative was very friendly, knowledgeable and professional. I appreciated her patience and help with my order.
Charles - Modesto, CA
10/12/2012
Excellent parts, fair price, fast shipping.
R.a. - Searcy, AR
10/12/2012
I had an excellent experience dealing with your company and the rep on the phone. She went the extra mile to make sure I was getting the right part, to the point of calling the company that sold the part and talking to them. She was courteous, efficient and most helpful. I also appreciate the reasonable shipping rate on my order and the fact that the order shipped a couple of hours after I hung up the phone! Very satisfied all the way around!
Peter - Lancaster, PA
10/12/2012
Great shopping experience. Great price, reasonable shipping and delivered on time. I ordered a Wesbar light module for an older trailer, the module fit perfectly and was just what I needed. AAA+ rating. Will continue to use e-trailer for all my trailer needs.
John - Grand Haven, MI
10/12/2012
Great job. They upgraded my shipping for free. Thanks, guys!
John J - Sharon, MA
10/12/2012
WOW!! Talk about fast and easy. I placed my order late in the afternoon and it was on a truck within 3 hours. I should receive my order 2-3 days earlier than expected. Thanks!!
Rob - Kaysville, UT
10/12/2012
The ease of installation of an e trailer product is so simplified and less time consuming. Anyone who reads reviews should really consider e trailer for their next purchase of a trailer hitch and harness.
Gregory - North Charleston, SC
10/12/2012
The order I placed with etrailer was a very pleasant experience. The rep was very thorough, kind and courteous. I would definitely use them again.
Buddy - Rock Hill, SC
10/12/2012
New customer in desperate need of towing parts. Etrailer had what was needed and well get them on time so we can travel. Thank you.
Sharon - Greenfield, IN
10/12/2012
Fast and efficient service from this company. This is my second purchase and both have been a pleasure. Advice emails as to the receipt of the order, status on shipping and advice on the actual shipping info is fantastic. I would not hesitate to recommend this company to anyone.
George - Quispamsis, NB
10/12/2012
Very good business to deal with. They responded within minutes of placing my order and kept me abreast of my order every step of the way.
Gregg - Waynesboro, PA
10/12/2012
Again and again, etrailer knocks the cover off of the ball for me in customer service, pricing, product knowledge and shipping. Keep up the good work and you can bet I'll be back again!
Todd - Gagetown, MI
10/12/2012
I think that you are the best that I have ever dealt with, I have had several orders and all were on time.
Gene - Midland, TX
10/12/2012
Liked the web site. Very user friendly. I am not much of a computer person, so when I find sites that are easy to go thru and east to order, makes me happy and more likely to use them again.
Karla - Lawton, MI
10/12/2012
This is the third time I've ordered from e-trailer, twice in the past month, and the cost, service, and delivery have been excellent in all instances. E-trailer will be my first choice for all my trailering needs. I like the personal touches, such as e-mails that actually have names attached to them from real people at e-trailer. It's a more personal way of doing business.
John - Grand Haven, MI
10/12/2012
The whole experience was simply perfect. My order was shipped out very quickly and I had received it much faster than expected considering that I live more than 1000 miles from the warehouse and I had chosen the least expensive option for shipping which was UPS ground. I'm already looking forward to my next purchase at etrailer.com. Thank you for the great experience.
Jason -
10/11/2012
You guys are great! Easy website to navigate, great products at fair prices, quick and reasonable shipping. Keep up the good work!
Ned - Oakdale, MN
10/11/2012
Locating the correct base place was very easy, as was the ordering process. I just received the item this afternoon. Very fast shipping!
Richard - Dover, OH
10/11/2012
So far the communication is great as are the prices. If everything continues as smoothly as it has thus far I will be a very happy customer. Thank you.
Stefan - Santa Rosa, CA
10/11/2012
Best place to buy parts for any trailer. Quality parts and the best service I've ever had.
Kameron - Bakersfield, CA
10/11/2012
Etrailer has the best selection and lowest prices every time I shop for items for my trailer and RV. Even when I add the shipping costs, they still beat all competitors. Quality has always been excellent.
Samuel - W. Gardiner, ME
10/11/2012
Excellent product, great prices, super fast shipping! Have previously bought from you and will continue to do so.
Robert - Norwood, MA
10/11/2012
The rep was very knowledgeable, helpful. Really helped figure out what I needed. Called me back quickly with more tech help from Firestone. Absolutely will buy from them again. Thank you for your help and great customer service.
Will - Calverton, NY
10/11/2012
Great service, received order in just 2 days.
Keith - Elkhorn, WI
10/11/2012
Excellent
Martha - Lithonia, GA
10/11/2012
Pleasantly surprised with the helpful information from your staff, and help regarding my order after calling to change it after I finalized my transaction. Would not hesitate to order from you again, and will recomend to anyone who needs trailer parts.
Ted - Inverness, FL
10/11/2012
Very nice service and fast shipping
Alexei - Rosemere, QC
10/11/2012
Ordered trailer mirrors at 8:30 PM. Received product 9 AM the next day. Great job!
Jim - Granite, IL
10/11/2012
Super fast friendly service and quality products. Very fair prices for both products and and shipping. Thank you, I will order again for future needs as well as tell all my friends.
David - Council Bluffs, IA
10/10/2012
Outstanding customer service!
James - Redding, CA
10/10/2012
Good experience.
David - Carmel, IN
10/10/2012
I've been happy with this transaction, and my cousin has been satisfied with all his. E trailer is definitely the place to go for good prices, rapid delivery, and great customer service. I had a price match situation that went flawlessly. I'm glad that E trailer lived up to their word and took care of things as promised.
Jurgen - Shelby Township, MI
10/10/2012
Each time I ordered from ETrailer the service was excellent. Fast shipping, excellent customer service, good product.
Clifford -
10/10/2012
Excellent service!!
Guy - Bulverde, TX
10/10/2012
Very impressive.
Robin - Jamaica Plain, MA
10/10/2012
Outstanding customer service.
John - Lexington, SC
10/10/2012
I'm another satisfied online customer. I really like the level of service in which etrailer conducts their business. Very efficient, and that's important to me. Quality product+quality service=returning customer
Acer - Lake Forest, CA
10/10/2012
I live in Oregon and I put an order in on 10-8-12 at about 11:00 am, I received it ups today at 5:00 pm 10-9-12. Great service, thank you, also the rep was very pleasant and helpful in the order process.
Tom - Klamthfalls, OR
10/10/2012
I'm really pleased with your service.
Jamie - Corner Brook, NL
10/10/2012
I think your customer service is wonderful! I was very impressed, during the purchase of the hitch and the trailer. Thank you.
Karen - Nashua, NH
10/10/2012
Fantastic service. You have a customer for life. I do a lot of online purchasing and your customer service is second to none. Keep up the good work you are definitely doing it right. I also love the tracking module very well done and very professional.
Don - Mojave, CA
10/09/2012
Thanks for expediting my order, and I appreciate etrailer carrying an affoydable and quality product.
Kenneth - Garland, TX
10/09/2012
Finding what I needed was easy. We order a bike bag to cover 2 bikes on a hitch mounted rack. The product is really awesome.
Michael - Oceano, CA
10/09/2012
The order process was great! I easily found the items that I needed for my make and model of car as well as installation instructions. Hopefully the installation will be as easy as the instructions indicate. I also found a lower price on one of the items that I had ordered through another online vendor. I sent a short e-mail to etrailer.com including a link to the other vendor, and etrailer promptly credited my account for the difference.
Thomas - Fort Collins, CO
10/09/2012
I ordered a spare tire rack that fits in the reciever hitch. I requested UPS ground and expected it in about 7 days, to my surprise it was upgraded to express shipping and I recieved it 2 days after I placed my order. The rack was exactly what I wanted and works great. Thanks for the upgrade and being the only place I could find what I needed
Curtis - Wagoner, OK
10/09/2012
Do you have your own plane? Yesterday morning I placed my order, yesterday afternoon you notified me it had shipped, this morning, my husband came in and said you'll never guess what was on the driveway!! It's here, probably 24 hr. service. You bet I'll recommend you!!!
William - Westmont, IL
10/09/2012
Great experience.
Frederick - Kerrville, TX
10/09/2012
This entire transaction was fabulous! I researched everything I needed to know, and found the answers on the website. We ordered on a Sunday and received a prompt response from ETrailer in regards to the shipping/tracking of our order. The hitch arrived on Thursday with no problems. very easy to install. It took 10 minutes for my Dad and I to install from start to finish. Great product, great service. I would recommend Etrailer.com to anyone buying a trailer hitch for their vehicle!
Mallory - St Johns, FL
10/09/2012
Couldn't believe it when my hitch and cargo carrier arrived three days after I placed the order. I was informed of the order progress and shipping information the entire way. Mounted right up to my 2011 Chevy Cruze with no problems. I would highly recommend etrailer to anyone and will check here first for any future trailer related needs. Thanks!
Matthew - Chicago, IL
10/09/2012
Etrailer.com is by far the best/cheapest place I have found trailer parts. Where else besides you-tube, will you find expert advice and videos on how to do things! I like you guys so much I even liked you on Facebook.
James - Hummelstown, PA
10/08/2012
Ordered it Tuesday received it on Friday. I was blown away.
Richie - Morgantown, WV
10/08/2012
This was my fourth hitch purchase from etrailer.com. I run a bike shop and know how important good customer service is - etrailer.com delivers it!!! I recommend them to all my customers that need hitches for bike racks and cargo carriers. Great selection, great prices, fast shipping, and very thorough installation help. Don't waste your time searching for a better place to buy!
Brian - Katy, T
10/08/2012
Thank you for your assistance. Your company is at the top of my list for any future orders.
William - Sweetgrass, MT
10/08/2012
Thank you for the quick shipping, great price, and above all, a great website that gives plenty of information. Not that my truck is difficult to wire this up, but there's a lot of people who don't realize how easy it could be and save some money. E-trailer is a fine example of good old fashion customer service….well done. Thanks again!
James - Brandon, FL
10/08/2012
I want to thank the rep for taking my order and for all the help she gave me with the product I ordered. I will be ordering more from etrailer. Thank you.
Phillip - Euclid, OH
10/08/2012
Great communication and very professional. Fast service and top notch products. Thanks!
Randal - Boise, ID
10/08/2012
Fast, great help with ordering, I will order again.
Travis J - Beaver Creek, OH
10/08/2012
Overall great - helpful, knowledgeable, and most of all - patient with a trailering neophyte. Thanks!
Philip - Bellevue, WA
10/08/2012
Excellent prices. Fast shipping. Excellent customer support. What else can I say?
Jeff - Cascade, ID
10/08/2012
Another outstanding transaction with etrailer.com. The ordering process was excellent and the package arrived today which is a day sooner than the earliest expected delivery date but this is no surprise based on my previous experiences with etrailer. I recommend etrailer anytime someone needs a hitch or any related product. As recently as today I suggested that the UPS man check out etrailer.com.
Robert - Livonia, NY
10/08/2012
Received my order much sooner then expected. Janet went out of her way to get it to me by the weekend. It was supposed to arrive on Monday and I got it on Friday. Thank you for your effort. Good product and it was easy to install.
Ziggie - Parrish, FL
10/08/2012
It was easy to find what I wanted. Shipping was super fast, now I hope the installation will be as fast when I receive it.
Michel - Chateauguay, QC
10/08/2012
Fit great. Worked great.
Robert - Freeville, NY
10/08/2012
Etrailer has been a wonderful company to do business with, their shipping department is second to none in fast response and serving the customers needs. I highly recommend them for any trailer products you may need. Their instructional video on my hitch is very helpful on the installation I will be doing for my hitch. Thank you and your parts and service department.
Frank - Stanley, NC
10/08/2012
Order was received in a timely manner. Everything was in good shape.
Frank - Markleysburg, PA
10/08/2012
I've ordered from etrailer a couple of times now and have always had great customer service and great prices, I always tell all my friends about this site, thanks again.
Joel - Brookfield, MA
10/08/2012
I don't usually order vehicle parts online but when I do this company will be the one I order from. They were awesome on everything they did. The items I ordered shipped out within an hour and I was able to track them as they were moving along. I received both parts today and they were exactly what I ordered these guys did an excellent job all the way around. I would highly recommend this company for anyone ordering online. Fast efficient delivery that you can easily track and the parts are high quality. Thanks a lot guys I am one pleased customer.
Shaun - Dodge City, KS
10/08/2012
Very pleased with etrailer.com. The videos and instructions are great. Shipping was fast and the price match policy is very nice.
Michael - Tualatin, OR
10/07/2012
I just want to say "thank you" for the excellent customer service you provided with my order. I have received it and everything looks to be good. I believe you went above and beyond the normal in keeping me informed. In today's world, that is something missing in customer service. Therefore, when someone does go above and beyond, it is quite refreshing and that person should be commended.
Fred - Farmers Branch, TX
10/07/2012
This was my first time ordering from etailer and I had an excellent experience. I liked that I could call even on the weekend and speak with a knowledgeable sales person, I also like that I did not need to register for an online account to place an order online, I received my order much faster than I expected, I liked the free shipping on my item. I had nothing but a positive experience with etrailer, it is refreshing when a company exceeds your expectations and that is exactly what etrailer did. Etrailer should be a role model for excellent service, keep up the great work and please thank all of your employees for their contributions.
James - East Point, GA
10/07/2012
I needed an extended trailer hitch ballmount. Found one at eTrailer, ordered it on a Saturday evening, and it was shipped the next day - Sunday of a long weekend!!! Fantastic service. I have dealt with eTrailer several times in the past and have always been very impressed with their products and service. That's why I came back there this time!
Michael - Nampa, ID
10/07/2012
Have not seen the product yet, but YIKES shipping was speedy. Only 2.5 hours after I placed the order did I receive a shipping confirmation in my inbox. This is how business is done!
John - Rochester, NY
10/07/2012
Great site. Very prompt and every thing was as represented. Would recommend etrailer to all.
Stanford - Richlands, VA
10/07/2012
Everything arrived just fine. I was surprised how detailed the instructions were. I got everything attached just fine with no problems at all.
John - Orem, UT
10/07/2012
I was well pleased with the service etrailer provided. The product arrived two days earlier than expected and was just what I had ordered. They had matched the price of a different vendor and my account was promptly credited the difference. Their staff is to be complimented for the fast, courteous service.
Bill - Memphis, TN
10/07/2012
I ordered a vent from etrailer, not even two hours later my part was shipped to me. That was so good for me cause I wanted that part as soon as I could get it.
Arnold - San Antonio, TX
10/07/2012
Awesome customer service. Confirmation emails, same day shipping on a weekend! I will recommend to everyone I know.
Steve - Camp Hill, PA
10/07/2012
One of the easiest online transactions I have ever done, especially with the on-line how to video of the installation of the twist in plug for my chevy truck. Hard to beat that!! Thank You
Daron - Ponchatoula, LA
10/07/2012
I have worked with etrailer several times and have always had prompt service on the products I have been looking for. Their prices are not always the lowest but comparable. It is the speed of handling and shipping that I find exceptional.
Henry - Pardeeville, WI
10/07/2012
It was easy to buy and easy to send plus the tracking is nice. I do like having a phone number and name to call if I need to. Thank you.
Stephen - Amarillo, TX
10/06/2012
Thanks for upgrading the shipping! I got it in 2 days. Great quality stuff. Well made and easy install.
Roger - Bay City, WI
10/06/2012
The new hitch looks very good on our Outlander. The video intructions made the job very clear.
Bob - Crystal Lake, IL
10/06/2012
I purchased 2 leveling jacks for a tear camper project a few months ago and was very pleased how quick I got my order. Now I just purchased a trailer hitch for my rav4 I placed the order and within an hour I got an email saying they shipped it already! I have a few more items I will be purchasing from here for sure!
Steven - Green Bay, WI
10/06/2012
I was very impressed with the shipping speed. Our hitch was shipped the same day it was ordered and I was sent an email. The hitch arrived 3 days later. It was shipped priority mail at no additional charge to us and I was again emailed this. Fabulous customer service!!!!
Rebecca - Nashport, OH
10/06/2012
I bought my trailer hitch from etrailer at a very good price and was happy it delivered faster then I expected. Overall, this was a quick and easy purchase. Very satisfied.
Duane - Austin, MN
10/06/2012
Your people were very helpful and made the process very simple, hope to do more business with you in the future. Thanks!
Mike - Snellville, GA
10/06/2012
Thank you for your excellent customer service communication. I'm sure this won't be my last order from you.
William - Prosper, TX
10/06/2012
Just wanted you to know that I have received the new trailer with no problems. Thanks again for your help in this matter. I will definitely recommend E-trailer to all my friends.
Melony - New Castle, PA
10/06/2012
I wanted to deal with a company that not only had the parts I was looking for but also to deal with real people instead of the internet thing. I found both in dealing with E-Trailer! The main contact I had was a rep in customer service, she was just terrific and really knew her stuff. E-Trailer is lucky to have her as an employee. I haven't dealt with a company in a long time that was as great as etrailer! I will always go back to them for anything else I need that they sell. Great job etrailer. A thousand thanks!
Vince - Schenectady, NY
10/05/2012
What a great company to deal with! Not only did etrailer.com have the best price on the safari rack that I was looking for, but they featured a video showing exactly how to attach it to my model year Ford Escape. They also upgraded my shipping for free and I received the order in just three days. They keep you apprised of your order with emails and tracking numbers. Couldn't have asked for a better online buying experience. Customer service is top-notch with this company, and my order arrived undamaged and complete. I will definitely recommend your wonderful company to everyone. You guys rock!!
Nancy - Albuquerque, NM
10/05/2012
Excellent service. The folks at etrailer respond to emails on Sunday. Not many companies do that. Quality products and customer service at its best.
Thomas - Milwaukee, WI
10/05/2012
This was my first purchase. I had searched a couple of other site prior to Etrailer.com. It is a friendly site and easy to navigate. Delivery was quick, ahead of the scheduled date, tracking was right on, I will definitely be using Etrailer again.
Louis - Magnolia, TX
10/05/2012
Tech advice was a big help day before ordering my sport hitch. Customer service rep was very helpful, courteous & prompt.
John - Paso Robles, CA
10/05/2012
I thought everything from finding the item I needed to ordering was easy the website is very user friendly. The shipping is phenomenal. I'm sure I'll be back for more things when I start on my trailer. Thanks for a great experience.
James - Baden, PA
10/05/2012
Great service, I placed my order in the evening and within 4 minutes I received my order confirmation and stock status. Within two hours I received notice that my order had shipped and the standard 5-7 day delivery had been upgraded to a 3-5 day delivery at no extra cost! Based on what I have seen on line, I am confident that I will receive a quality product.
Paul - Cheshire, CT
10/05/2012
A very good experience in ordering and receiving my parts.
Cal - Lac La Hache, BC
10/04/2012
Competitive pricing, very good communication and fast shipping.
Gary - San Mateo, CA
10/04/2012
Good experience. Excellent customer service!
Craig - Lake Forest, CA
10/04/2012
Great service! I ordered on Sat, received confirmation emails at each step in the process, and my hitch arrived on Wed, they even upgraded the shipping for faster delivery at no extra cost. The hitch and wiring were securely packaged. I'd highly recommend shopping with etrailer.
Lloyd - Austin, TX
10/04/2012
Excellent order and shipping, quick and packed like it was going to the moon. Great to deal with and would order again.
Pat - Somerset, MA
10/04/2012
You guys were great to deal with, thanks for all the help, shipping was fast, service was great
Robert - Gowanda, NY
10/04/2012
They did a great and personable job filling the order correctly!
Anthony R - North East, MD
10/04/2012
Product is installed and works great. The tracking capability and turn-around 6 days in my hands was great. The only recommendation I can make is how I found your name/web site. I did a number of searches and finally found you. I had gone back to the trailer and washed/scrubbed down the jack and found the Fulton name.
Bruce - Hague, NY
10/04/2012
Customer service is helpful, pleasant to deal with, and the channel of communication to customers a bravo while shipping is excellent!
Mike - Beatty, NV
10/04/2012
Received my shipment yesterday the 3 OCT. as promised. Very satisfied with my transaction with Etrailer.com. Loved the communication and will pass it on to my friends.
Robert - Westfield, MA
10/04/2012
The recent order I placed online with etrailer.com has been the most satisfying on line experience I have had. From the lady that received my order by phone, with her very efficient and informed placement of my order, to very fast shipping, the experience is what I want from every vendor. Email follow ups and tracking info were all very punctual and helpful.
Jerry - Waynesboro, VA
10/04/2012
I must say I am really impressed by etrailer's customer service. You guys are fantastic! I'll certainly recommend you to my friends.
Scott - Jackson Heights, NY
10/04/2012
You were great to work with and some of the best customer service I have ever seen and I've been a business owner for 10 years now and pride myself on customer service so I know it when I see it.
Doug - Walnut Grove, MO
10/04/2012
Very fast service!!
Donald - Raymond, IL
10/03/2012
This is my second order for my car trailer brakes accessories. Great product, price, quick shipping and they stay in touch with you.Highly recommend.
Chester - East Hartford, CT
10/03/2012
Product was exactly as described, ordered Curt class 3 hitch and wiring harness. Arrived in 2 days with free shipping. Hitch installed in 10 minutes, by myself. Very happy.
David - Normal, IL
10/03/2012
The website is simple in design but extremely efficient. I found exactly what I was looking for, and what I needed, and information that helped me make a confident purchase. I will recommend this site to friends.
Patrick - Los Angeles, CA
10/03/2012
I think etrailer is a great place to shop. I ordered tires for my trailer on a Saturday and received them on Wednesday, with no shipping cost. Awesome! I will tell everyone about your site.
Stanley - Danville, PA
10/03/2012
Fantastic. Ordered Monday night and had my items Wednesday. Can't beat the selection. The item I ordered was not available anywhere in my area.
Charles - Toledo, OH
10/03/2012
Customer service rep was extremely courteous, pleasant, and professional. My issue was solved over the phone with one call and the item was shipped the same day. Awesome!
Charlie - Kirkland, WA
10/03/2012
Purchased a 5th Wheel Tailgate for my 2002 GMC Sierra. Price was fantastic compared to other 5th wheel tailgates. Fit perfect. Easy to install 30 minutes and I had it installed and I am a 74 year old senior. Super fast fee shipping was a bonus. Arrived three days after ordering. Doesn't get any better than that. Keep up the good work.
Gerald - Independence, VA
10/03/2012
Great experience! Product was here in less than 2 days and was the first hitch I've bought where I truly didn't have to do any cutting or drilling. The best price and quality around. A+
Kevin - Brownsburg, IN
10/03/2012
Awesome service. Have ordered from them before and equally excellent service.
Michele - Albuquerque, NM
10/03/2012
Your service has been excellent. The web page is easy to use even for an old guy and shipping was timely.
Richard - Fitchburg, MA
10/03/2012
Easy installation, great people to deal with. Customer service is second to none. And the product quality is top notch at a great price. Thanks etrailer.
Anthony - Marshall, MI
10/03/2012
Easy shopping, good selection and prices, free shipping, fast delivery. Plus excellent communication on the status of my order. What more could anyone want? You guys rock!
Rick - Lake Elsinore, CA
10/03/2012
Thanks you so much!
Eric -
10/03/2012
Best price around for the Boat Buddy & they shipped it the morning after I placed the order! I will definitely shop here again.
Kevin - Antioch, CA
10/03/2012
Great service & I was informed when my purchase was shipped also received an upgrade on my shipping. Thanks!
Sandra - Billingsley, AL
10/03/2012
I would buy from this retailer again.
Wayne - Cardigan, PE
10/03/2012
Great service! Shipped minutes after I placed my order, arrived right when promised and order was complete. Thanks!
Brad - Encino, CA
10/03/2012
Wow. Entire ordering and shipping process was great. I would have somewhat expected lesser service since my order was less than $10. It assured me that my future orders will be in good hands. Will look forward to ordering more from etrailer.
Hong - San Jose, CA
10/03/2012
The hitch installation went fairly easy according to my mechanic. The finished product was well worth it, couldn't be any happier.
Al - Rocky Mount, NC
10/03/2012
I was impressed with your websites capabilities to compare products. It flows nicely. The after purchase correspondence was prompt and informative. Good experience.
John - Berthoud, CO
10/03/2012
The product and service are superb. I love the service and the follow up.
Tammy - Newark, OH
10/03/2012
A great experience, the rep was a great help, Very knowledgeable and friendly!
Roger - Choteau, MT
10/03/2012
I had a great experience using etrailer. The rep was extremely helpful and I was able to get the right bike rack for my vehicle. Its nice to see that some businesses still believe in customer service!!
Abbie - Odessa, FL
10/03/2012
So easy to use and it was great being able to look up what fits my car and not worrying about getting the right thing. Especially made it easy to get snow chains it told me what to look for to get the right one. Definitely will use this site again!!
Efrain - Edwards, CA
10/02/2012
Again, a very easy and quick purchase. Great communication.
Jeffrey - Dorchester, ON
10/02/2012
I ordered weather tech mud flaps for gmc Sierra and they are exactly what was advertised easy installation and no drilling. Quality of the product is excellent and customer service was the best I ever dealt with.
John - Portville, NY
10/02/2012
Fantastic! Fast and friendly. My order shipped same day and arrived the next. If I need anything else I will use Etrailer.
Todd - Columbia, MO
10/02/2012
I ordered a rim and this is by far one of the best on line retailer I have ever dealt with. Fast response to my order. Fast notification of shipping. Fast shipping and the best price I could find. Don't know how they can offer the low prices that they do. I will never buy from any other company.
James - Grand Forks, ND
10/02/2012
Everything going great as of now, will report later after receiving shipment.
Don - Roanoke, VA
10/02/2012
By far the best online shopping experience I have had. etrailer was able to bump up my shipping from 5-7 days to 3-5 days at no additional cost to me. Thanks again!
Lizbet - Arleta, CA
10/02/2012
Very good experience!! The web site is very well structured and easy to use. The check-out process is very simple and fast. My order was shipped about three hours after I had placed it, and the shipping method was upgraded from standard to express. This would have been very expensive for me since I did not pay for shipping in the first place and my order is 150 lbs. I would recommend etrailer.com to anyone who is looking for something they sell!
Brandon - Booneville, MS
10/02/2012
Excellent site great products/pricing, top of the line customer service, fast delivery. Have shopped other sites in the past, however, none can compare with the entire package offered by the folks at etrailer.com, this is the only site I shop when looking for items needed. Keep up the great work!
Mark - Colorado Springs, CO
10/02/2012
I have a very specific project I am working on, which requires a lot of special parts. E-trailer was able to provide the items I needed at a lower cost than the competitors. Thanks E-Trailer! I will definitley be back to shop with you again.
Shelby - Sunrise, FL
10/02/2012
The site was easy to navigate and processing was quick and efficient. All site should be this easy to use!
David - Somerset, NJ
10/02/2012
Excellent!!! I was doing a brake job on my 26 foot 5th wheel. I was able to find the exact part and learned a few things in the process. I would highly recommend etrailer.com.
James - San Angelo, TX
10/02/2012
This has to be the best online shopping experience of my life. I purchase almost everything online and the ordering process is fast and the delivery is equally fast. I will be shopping for more items in the future from this site.
Robert - Toronto, ON
10/02/2012
Great bike rack, so easy to load and unload bikes. Would recommend this item!
Rosemary - Hudson, OH
10/02/2012
Fantastic!! I still can't believe UPS delivered it so soon after I placed the order. I consider the hitch an excellent value for the price. I have made many purchases from the internet. Based on ease of ordering, unbelivable short time shipped, very reasonable price of high quality product. If this is your norm, you far exceed in excellence from any other seller/shipper I have dealt with on the internet.
Jd - Olney, IL
10/02/2012
Shopping was very simple and easy price was good too
Michael - Mt. Pleasant, PA
10/02/2012
You guys rock, seriously. As far as I'm concerned the customer service I have received from eTrailer.com has set the bar. Like everyone else, I've spent a lot of money over the years online and low prices are definitely a factor. The fact you guys have under-promised and over-delivered, and made a commitment (via your policies page) and honored it, will definitely make me a repeat customer. Thanks!
Jeffrey - Apex, NC
10/02/2012
Wow! Now that what we call customer service. Our order was placed and the shipment confirmation was received within an hour! Thank you, thank you!!!
Barbara - Wellington, NV
10/01/2012
Thanks for the great service. I could not believe it was on my porch here in Washington today.
Clark - Mount Vernon, WA
10/01/2012
Awesome!!!! Thanks. Very easy!!!
Rene - Apo, AE
10/01/2012
Great folks to deal with. They made sure that I had the correct part for my truck and quickly handled one problem not their fault with the order. I got the shipping notice less than 6 hours after the order was placed. Great experience.
Richard - Rogersville, MO
10/01/2012
The rep on the phone did an excellent job explaining what I need and some how tos. Excellent customer service!!!
James V - Hollister, CA
10/01/2012
I needed my trailer hitch on short notice but I didn't want to pay the extra money to have it shipped extremely quickly. I was a little concerned that I was going to have to push my customers orders back a week until my part came. Not only did it ship within hours of my order, but I received very personal correspondence. eTrailer.com provided the type of customer service you normally can only find in the hardware store!
Stuart - West Bend, WI
10/01/2012
Had a great experience! Called customer service with a question and received an accurate, speedy and professional response. The lady was very knowledgeable and courteous, I compared prices and chose etrailer. This is my second order with them. They have excellent products and service. I will order from them again.
Leslie - Chebanse, IL
10/01/2012
Very good!
Hon Van - Mobile, AL
10/01/2012
This guys rock!!! Their prices are great, the staff is knowledgable, and they ship the same day. Who could ask for more?
David - San Anselmo Ave, CA
10/01/2012
I'm a first time shopper at etrailer and found it was easy to navigate, quick responses. Very happy.
Gregory - Upton, MA
10/01/2012
Excellent. Everything as promised. The video instruction is very helpful!
David - Calera, AL
09/30/2012
I ordered a Swagman XTC-2 bike rack 2 yrs ago. I received it on my doorstep very quickly from etrailer.com. Best price, free and fast delivery. I was rear-ended yesterday and had to replace it. I had just put in my order online and realized I had to add something to my order and so I called the company very friendly and helpful service. I also received an email that same day, which was a Saturday, that said they were able to ship my bike rack out already. Awesome! I will likely be able to pick my bike up this week after being fixed using my new bike rack and be able to bike this coming weekend. Hooray! Great job etrailer.com!
Amy - Sterling Heights, MI
09/30/2012
etrailer was the only place I could find a replacement shank for my Yakima bike rack. I'm very pleased with their service.
J - Leavenworth, KS
09/30/2012
I ordered a hitch for my 2007 Saturn Vue. The installation video and the fish wire is what made my decision to purchase from etrailer. The fish wire is ingenious. I have never seen or heard of them before. It made the installation rather easy. I completely recommend this company and product to everyone. Shipping was surprisingly fast. I was just blown away at the fast shipping. The price is very reasonable and the fit was dead-on. I will purchase from them in the future as needed. You can't beat their service and their dedication.
Johnny - Waco, TX
09/30/2012
Timely and professional service. Friendly customer reps.
Don - Los Alamos, NM
09/30/2012
As alway I love shopping at your online store. Keep up the good work.
Sydney - Sherwood, AR
09/30/2012
What a great experience, my order was not only shipped on the same day as I placed it but the shipping was also upgraded at no cost to me. This is a 1st class operation.
Halwyn - Myerstown, PA
09/30/2012
Etrailer: quality web site! I always go there to find out the most about what I am going to buy. Very fast shipping and a great attitude with their customers.
Howard - San Antonio, TX
09/30/2012
I can't say enough good things about my experience purchasing a 3-bike Swagman carrier from etrailer. It began with a phone call to etrailer where I received the exact information I needed about the kind of carrier that my Class B Roadtrek RV would require. I promptly made an online order and later the same day got email notification that my purchase had been shipped! I received it the next day and I am totally impressed and satisfied with the carrier and etrailer.
Tim - Normal, IL
09/30/2012
I was very happy and surprised at the same time. Received just what I ordered in four days, and it was very easy with your explanation of how to determine what bolt pattern I needed on my new set of tires and rims for my tandem trailer.
Robert - Longwood, FL
09/30/2012
First time customer. Good prices and order shipped with express shipping at no additional cost to me.
James - St Matthews, SC
09/30/2012
So easy a Girl can do it! Sorry mechanics, didn't need you after all! Did it all by myself in about 45 minutes. Wiring took another 15 minutes. Would have been faster if I had another set of hands. Taping the washers to the frame was a handy recommendation. Package arrived on the due date, parts were correct and undamaged, instructions were clear and easy to understand. I like the Hidden Hitch on my 2010 Element, it Is hidden except for the receiver which is exactly what I wanted. Thank you etrailer!
Joanne - Santa Rosa, CA
09/29/2012
Everything went smooth form the order to the email confirmation to the delivery. The staff was very pleasant to deal with and explained everything and discussed all details of the order and how it would ship and how to track it online. One of the best experiences I have ever had ordering a product. The product arrived ahead of time.
Mark - Mound, MN
09/29/2012
Very courteous service, super fast shipping, highly recommended!
Bruce - Annapolis, MD
09/29/2012
Fair prices, great service. Thanks.
Todd - Mountain View, CA
09/29/2012
A very easy ordering experience. Found the hitch I needed for my vehicle. Detailed picture and description of the hitch as well as installation time and instruction. Filling out ordering procedure was simple and in a good format. Your communications from the time I placed my order was exceptionally prompt and professional. I've never experienced such a pleasant online ordering. Thank you very much, I look forward to receiving my order.
Lewis - Eastham, MA
09/29/2012
I was very impressed with how fast I recieved the hitch. I would refer you and will definitely order from you again.
Dennis - Bear, DE
09/29/2012
I received my tail light order today and was very pleased with the fast service. The lenses were perfect and I had them installed in only minutes after opening the box. Thank you, I will not hesitate to use etrailer again for my trailering needs.
Dayne - Evansville, IN
09/29/2012
Free shipping, plus they upgraded to faster service for free!! I will definitely be back!! Thanks etrailer.com!!
Justin - Molalla, OR
09/29/2012
The pictures, feedback and video on the website were fantastic in getting my Hidden Hitch mounted to my 2012 RDX. Do yourself a favor and have someone help you during installation, it will take 10 minutes! This hitch works great with my Yakima bike rack.
John - Westlake, OH
09/29/2012
Couldn't be happier. Almost had a hitch installed from a local dealer, but decided to go with etrailer.com once I saw how simple the install is. The online videos were great, and at a price you can't beat.
Mike - Arlington, VA
09/29/2012
Great product. Very easy to install. Thank you
Jerome - Grand Marsh, WI
09/29/2012
I'm impressed by how fast the order was processed. Great service!
Jeff - Harpers Ferry, WV
09/29/2012
Great company.
Michael - King George, VA
09/29/2012
Great products, great service.
Joe - Houston, TX
09/28/2012
Very pleased with the trailer wiring harness for my 01 Toyota Tundra, easy to install, works perfect.
John - Sylvania, GA
09/28/2012
etrailer customer service is top notch. I would definitely recommend them to friends and family.
Phillip - Ann Arbor, MI
09/28/2012
You people sure don't waste anytime with the shipping. Installing the hitch on my 2008 Grand Caravan was actually quite easy. All in all, a fun project. Thank you.
Leonard - Billings, MO
09/28/2012
The rep was very helpful and friendly.
Daryl - Sandusky, OH
09/28/2012
I was happy at the speed you handled my order. The ink wasnt even dry on the first email and I got another saying it had been shipped. Good job, and thank you.
Ken - Antioch, IL
09/28/2012
Sales person kept in constant contact with me. The hitch looks great, perfect fit, well made and packed great in a heavy container. It arrived in two days in perfect condition. Keep up the good work.
David - Pine Bluff, AR
09/28/2012
I'm very impressed with the product and how quickly it arrived. Thanks etrailer.com, I'll be back.
Gordon - Lenexa, KS
09/28/2012
OUTSTANDING! This is the way internet business should be done. These days, it seems like more and more companies dont care about their customers peace of mind or the product that they receive. But with etrailer.com, I received a confirmation email within minutes of placing the order, and another email shortly thereafter stating that my order had shipped. Two days later, and I now have the four items that I ordered, packaged securely and in perfect condition. Thanks etrailer, I'll be shopping with you again!
Mark - Enterprise, AL
09/28/2012
Great web site and service! Will be using this site from now on.
Bob - Burney, CA
09/28/2012
Easy & quick to order, assembly took about 25 mins, looks good and works great. The first day I used it to get mulch, carried a large cooler and some cut lumber. It fits perfect on to my Jeep wrangler.
Dennis - Middleburg, FL
09/28/2012
Great place to do business.
David - Dagsboro, DE
09/28/2012
I could not be happier with the price, product, and lightning fast shipping, 2 days to my door, wow. I am very happy with the overall experience. The website was super easy to navigate and checkout was a breeze. I looked at a few sites for comparison and yours put all the others to shame.
Joel - Lafayette, IN
09/28/2012
The website was easy to navigate. The item was delivered before I expected it too. The video instructions matched perfect to my vehicle. I will order from this company again without hesitation.
Gary - Shelbyville, KY
09/28/2012
I was extremely pleased with my purchase from etrailer. The order was shipped immediately and they even upgraded the shipping for free! I was able to install the hitch in under an hour. The installation video was a great help as I do much better seeing than reading. Of course, I don't read directions anyway Also, the plastic panel was easily modified rather than leaving completely off. Thanks etrailer! I will likely order the bike rack soon to fit in the new trailer hitch.
Gary - Portsmouth, NH
09/28/2012
So far so good! Called to confirm if a product was as noted in description - agent placed call to 3rd party vendor to confirm my question and relieved small doubt that I had possibly ordered an incorrect part.
Mitchell - Santa Cruz, CA
09/28/2012
This was the first time shopping from your website and must say, thank you very much. I look forward to shopping here again. You have a wonderful team behind you that monitor the sale from beginning to end and are very helpful in answering my questions.
James - Monroe, NY
09/28/2012
I would just like to thank you for an enjoyable shopping experience, your website is very easy to navigate through and you prices are very good, trust me I checked quite a few trailer shops before I found your website. After my order they got right back to me to let me know my order had shipped and gave me a tracking number.
Michael - Glendora, CA
09/28/2012
Y'all were great!
Gilbert - Collierville, TN
09/28/2012
Excellent customer service the sales agent was knowledgeable about the product.
Alan - Earlville, NY
09/28/2012
Thanks for your prompt shipment. Your video was a great help.
Peter - Adams, WI
09/28/2012
E-Trailer was real helpful and speedy. They give real good service. I will be sure to recommend them to freinds and will be returning for purchases in the future.
Robert - Sedro Woolley, WA
09/28/2012
Best service I've had on a internet purchase. Feedback was great, got my order sooner than expected. Couldn't ask for better service and prices was good, also.
James - Jessieville, AR
09/28/2012
Another great experience with etrailer.com. Last hitch I bought was great. This one was, too. Easiest website for finding what you need as I have ever seen. Easy to order. Great prices. Everything accessories link to order as they should. Fantastic follow through on your order. Company really cares how the entire process goes for you. Received the order in no time. Everything was there. Was as easy to install as they predicted. All sorts of video on the web to guide you. If I ever need another hitch, I am going back to etrailer.com!
Fred - Salem, OR
09/28/2012
Process was so fast, shipped right away.
Peter - Cheektowaga, NY
09/28/2012
I am amazed with eTrailer's customer service. This has been a remarkable and pleasurable buying experience!
Michael - Deerfield Beach, FL
09/27/2012
Excellent service. This is the second hitch I have ordered and the 1st one is working great. Good products and very quick and friendly service.
Dick - Dayton, WA
09/27/2012
Thanks. Great customer service!
Michael - Arlington, TX
09/27/2012
Everything was great. Parts fit great. Fast service and shipping.
Leland - Webster City, IA
09/27/2012
Great shopping with etrailer, delivered in three days, looks great.
Joseph - Louisville, KY
09/27/2012
The rep was above and beyond helpful. I bought my cargo box second hand over twelve years ago. I sent her a photo of the part I needed. She was able to find the right replacement part and gave me the part number so I could order it myself. Thanks!!!
Huw - Missoula, MT
09/27/2012
Was glad to find what I needed at a good price, submitted the order on line and waited. Under promise and over deliver = Happy customer! I think if I were to meet in person, we could be good buddies. Etrailer treated me like family.
Daniel - Kingman, AZ
09/27/2012
Excelent quality and very fast shipping.
James - Winneconne, WI
09/27/2012
I cannot believe how fast my order was shipped and received. Thanks for the rapid response and delivery! I watched the videos online and it looks like a snap to wire and install the hitch. Thanks again etrailer!
Walter - Lafayette, LA
09/27/2012
I ordered 2 trailer tires on 9/25/12 @ 12:43 p.m. My confirmation email stated they should ship in 24-48 hours. I received my order today 9/27/12 @ 2:15 p.m. This is the fastest shipping of any online order I have ever placed from anyone. I highly recommend etrailer. They are a pleasure to do business with as well as great prices.
Michael D. - Maurepas, LA
09/27/2012
etrailer's customer service is outstanding. You rushed my order at no additional charge. I will definitely shop etrailer again because of the great inventory and your attention to servicing the customer's needs.
Oliver - Carrollton, VA
09/27/2012
In searching for a hitch for my new Mazda CX9 I came across this site. The prices were excellent and they even provided how to vidoes. These helped me to secure a specific hitch which I ordered and received within 3 days with free shippipng. I will be installing the hitch this weekend but so far am extremely satisfied with my experince, including email receipts and tracking.
Patrick - Wadsworth, OH
09/27/2012
Great site. Excellent communication with customers.
Kendel - Richwood, TX
09/27/2012
The product was shipped quickly and the product was just what I needed. I had tried to buy a light kit for my older trailer locally but found that none of the local suppliers handled the light kit I needed.
Donald - Cambridge, MN
09/27/2012
I will shop etrailer again when I need to.
Mark - Topeka, KS
09/26/2012
Well, this lower price pledge is no bull, bought a wiring harness, found cheaper price at different store and was reimbursed 110% of the difference practically half cost, I'm blown away buying with assurance you're getting the lowest possible price.
Frank M - Blaine, WA
09/26/2012
Product was well represented, properly packed and got to me when it was supposed to. I am well satisfied with my product.
Troy - Duck Hill, MS
09/26/2012
Rceieved tow bracket just as promised today. The rep was a great help.
Sam - Acton, CA
09/26/2012
This is the second purchase from etrailer.com and both times I can say the best service I have experienced in all the years of on line shopping! I will be using this site for all my trailering needs. This purchase was a single tire, it shipped free and arrived way sooner than I expected. They shipped the same day I ordered the tire. If you happen to need to call them on the phone they are polite and knowledgeable.
Henry - Martinez, GA
09/26/2012
Second purchase. No problem navigating the website, timely and efficient delivery…what more could a customer want? Would I recommend e-trailer? Absolutely!
Ralph - Sterling, VA
09/26/2012
Ordered three things from you. They got here in 5 days. Price was good, I will return for other things
David - Aliquippa, PA
09/26/2012
I called with questions regarding a T-1 connector for my 2009 Honda Accord on Monday. The customer service rep took the call and answered all my questions. The connector was ordered on Monday, arrived on Tuesday, and I installed it on Wednesday. Installation, which was greatly facilitated by the informative video on your website, took 15 minutes. Thanks for the great service and timely delivery.
Jim - Naperville, IL
09/26/2012
Great service. Thank you.
Robert - Wilmington, NC
09/26/2012
I have had this same hitch cover on my SUV for four years until the weather finally made it fade conisderably. Most was due to road salt in the winter months.That is why I ordered a repacement. It is sturdy, colorful anf patriotic as I am a Vietnam veteran, I had looked for this cover everywhere in my area and no one had it, so I finally found it on etrailer.com and installed it last evening. It is the best hitch cover I have ever owned. It took a bit longer to receive it than expected, but I do not think that was the fault of etrailer but more so the manufacturer.
Paul - Kittanning, PA
09/26/2012
Just completed my order for my second hitch from etrailer. I like the speed in which my ordered has been processed and shipped. Unit was shipped within hrs of my placing the order. I also appreciate the follow up email from customer service thanking me for my repeat business. An all in one site with how to videos and complete and clear installation instructions.
Ernest - Harrisburg, PA
09/26/2012
Hitch worked great for our 2010 Prius to use a bike rack! Installation was simple. Just four bolts to screw in.
Stephanie - Rochester, NY
09/26/2012
My order came earlier then I expected and am very satisfied with quality of products and quick service.
David - Foosland, IL
09/26/2012
Placed my order at Noon today and customer service contacted me to let me know they shipped my order at 2pm. Great to have a company that cares about customer service.
Michael - Manassas, VA
09/26/2012
Excellent product offerings, great product info and reviews, great prices, great service!
Carl - Buford, GA
09/26/2012
I have always liked Loadstar tires. I had an on-road experience with them and can't believe that I drove about 30 miles on a tire that lost tread and never went flat! I have had Marathons also, but they don't last. I was looking for a d rated tire and your price with the rim was cheaper than other places. So, needless to say, I ordered them with free shipping! Then, I got a ship confirmation that they went out the same day and they changed the shipping to priority for free also! Can't ask for anything better than that!
John - Batavia, NY
09/26/2012
Fast Shipping. Ordered on Monday received on Wednesday. Quality trailer LED tail/shop/turn. Fit in OEM grommet perfectly.
Bob - Wilmington, OH
09/26/2012
I received my order and was very pleased that I could find the product I was looking for. Everyone I dealt with at e-trailer was very helpful and professional. This will be my first stop whenever I am looking for any other items for my boat.
Bob - Cornwall, ON
09/26/2012
Easy site to navigate, had just what I needed, and shipping upgraded free of charge. What could be easier? Thanks for great service.
Jacklyn - Vergas, MN
09/26/2012
As always, your customer service is outstanding and a pleasure to deal with.
Mike - Charleston, SC
09/25/2012
Item as described, fast shipping, good seller. Will buy again. Thanks.
Philip - Santa Monica, CA
09/25/2012
I think etrailer is amazing. I ordered the hitch, wiring, and brake system, and was soon set up and just got back for Maine with my 28 Ford Roadster. There are 5,132 currently videos, and a huge bank of questions. I would say that anyone that shops anywhere else would be foolish.
Craig - Ludlow, MA
09/25/2012
etrailer did a great job of shipping the products immediately and they were exactly as described. Great transaction and we will use them again.
Cory Or Myron - Glyndon, MN
09/25/2012
Didn't want a big bulky cargo rack so this one was perfect. Got upgraded to 3 to 5 day shipping at no charge. Looks great on my Cherokee.
Steve - Newark, DE
09/25/2012
Very easy website to negotiate and order from. This was the first time that I've used your site and found it to be very user-friendly. Thanks also for the suggestions to help save money on shipping by adding an additiional item to my order to bring it up to the required amount.
Paul - York, PA
09/25/2012
Your website is very complete and helpful.
Robert - Salinas, CA
09/25/2012
Every thing has gone very fine.
Herman - Waukesha, WI
09/25/2012
Had a very good experience with ordering - hopefully we will have future shopping. The parts came as promised. Thanks a lot.
Uvadelle - Benton, AR
09/25/2012
Good product, works like it should, great personnel in the office to help get things right and good information. Over all very happy with results and will buy more from the company. They will correct any thing that goes wrong. Good folks for sure
Robert - Pikeville, TN
09/25/2012
As usual the team at etrailer.com does their utmost to get the products out in a timely fashion. Wow, the next day. I have used etrailer.com for all of my trailer needs. I rent trailers so I have a constant need. Etrailer.com gets a thumbs up for their great product prices and customer service.
Will - Covina, CA
09/25/2012
Customer service was excellent.
Mark - Jackson, OH
09/25/2012
Excellent service.
Muriel - Montreal, QC
09/25/2012
Thank you for upgrading my shipment. I hope the rest of project goes as well. My first time as dealing with trailer brakes. Thanks to your informative vidoes. Will shop again if I need more parts.
Elwood - Rushville, NY
09/25/2012
So far so good. Seem to have everything for my trailer.
Keith - Fairhaven, MA
09/25/2012
Very fast shipping and easy to install trailer hitch.
Gardner - North York, ON
09/25/2012
Pricing and prompt shipping were great, ordered and shipped on the same day.
Mark - Shermansdale, PA
09/25/2012
I wish that all businesses worked as well as etrailer. The sales staff are great help and know their products. Both of the sales people I have dealt with went out of their way to make sure that I had everything I needed. They even dug up the wiring diagram to complete the job even for dummies like me! Thanks for the great service.
Dave - New Washington, OH
09/25/2012
My transaction was handled very professionally. The representative was very helpful.
Larry - Troy, AL
09/25/2012
Excellent service!
Thomas - Sayre, PA
09/25/2012
Thank you very much. You guys are the best. I mean that. Everytime I call you guys, you always take the best care of me and my needs. 10 on customer service.
William - Greenville, SC
09/24/2012
Customer service provided by etrailer following my purchase was great.
Ryan - Houston, TX
09/24/2012
A very pleasant experience.
William - Kingston, NS
09/24/2012
I appreciate the clear pictures and easy ordering procedures. Your free upgrade shipping was an excellent plus. Thanks
Larry - Brandywine, WV
09/24/2012
Shopping was easy, and the shipping was fast.
Randy - Saliasbury Ctr, NY
09/24/2012
Great and friendly service, very much appreciated!
Detlef - Irvine, CA
09/24/2012
I am very pleased with camper cover and the quick service that etrailer has given me.
Kenneth - Greenville, PA
09/24/2012
Haven't gotten the order yet, but etrailer had the products I needed, got the order out quickly, and upgraded the shipping free. Looks like I'll have my trailer back on the road this weekend.
James - Salt Lake City, UT
09/24/2012
Unreal. I've never been more pleasantly surprised by placing an order. First of all, the through explanation & list of the parts was concise & complete. Then to have the installation directions available before finalizing the order helped to make the right decision. Then, to find out the order had shipped within the same day on a Sunday night no less, with free shipping. What's not to like?? Thank you guys soo much.
Paschal - Brooklyn, NY
09/24/2012
All of my past and recent experience with etrailer has been quite satisfactory. The contact with representatives has been very good. The employees show serious concern for helping the customer and on a business like basis.
Marlin - Vidalia, GA
09/24/2012
Excellent service all around. This company went above and beyond to expedite my orders to upgrade shipment free of charge. They just added another loyal customer for more ordering. Thank you etrailer for making my orders smooth, easy and friendly. Would recommend to other friends.
Supob - Riverview, FL
09/24/2012
Etrailer kept me posted on my order from day one. I rate Etrailer at 10+.
Gary - Honolulu, HI
09/24/2012
The rep gave me super service. She was extremely helpful and created new part numbers in their catalogue just to be able to provide the parts. They were very efficient and friendly and did everything possible to expedite my order.
Mark - Newport News, VA
09/24/2012
Easy to order from and fast delivery.
Ronald - Acton, CA
09/23/2012
With so many trailer parts in the world, Etrailers was easy to find what I needed rather quickly even though I didn't know the exact name of the part I needed. They shipped it very quickly,much to my surprise, since I ordered it over the weekend.
Sheila - Saratoga, CA
09/23/2012
Once again etrailer has exceeded my expectations by expediting my order since I was a returning customer. Thanks for this gesture and showing that the customer is important to you.
Ralph - Palm Bay, FL
09/23/2012
Excellent price and shipped the same day of my order, which was a Sunday.
Steven - Mount Pleasant, SC
09/23/2012
I have purchased from you before and have always been pleased with your product and your quick service.
Ronald - Hornell, NY
09/23/2012
Experience could not have been better. I have a 1991 Volvo 740 Turbo and only minor additional points were learned in the experience. Very precise instructions and easy installation.
Henry - Baton Rouge, LA
09/23/2012
Great prices, service and variety. Goods where properly packed and shipped in a timely manner.
Victor - Pittsburg, CA
09/23/2012
I enjoyed shopping with etrailer. Delivery was good. I have not installed hitch yet but I am sure there will be no problem.
Garry - Grand Portage, MN
09/22/2012
All items ordered arrived in good shape and in a timely manner. Great people to do business with.
Riley - Chapin, SC
09/22/2012
Excellent service.
Luke - San Francisco, CA
09/22/2012
A+. Fast shipping. Good customer service
Jason - Pueblo, CO
09/22/2012
Happy with my order with you.
Ed - Winnipeg, MB
09/22/2012
Outstanding, you guys rock! Thanks for all your hard work.
John - Kingstion, NY
09/22/2012
Excellent. I will use them again and recommend them to everyone!
Larry - Payson, AZ
09/22/2012
Fantastic delivery time, great products also. Ordered on Sunday, shipped on Monday, didn't expect it to go on Sunday anyways. Got it on Friday. Installed easy enough. Did it by myself easy enough also. If I need another hitch someday, I know where to order it from.
Anthony - Las Vegas, NV
09/22/2012
These folk are really on the ball! They are professional, extremely efficient, and focused on the customer getting what they want. I really like the online tutorials provided for installation of some on their products.
Philip - Lawrenceville, GA
09/22/2012
Awesome! I'm rebuilding an older trailer for my inflatable and etrailer has all the parts I need! My first order arrived before I expected it and packaging was perfect!
Michael - Morgan Hill, CA
09/22/2012
My order showed up fast and damage free. Installation was just like the video I saw about the product. Great company to deal with.
James - Flemington, NJ
09/22/2012
Great experience, I have been searching for a wheel for over two years, I came across etrailer and bam I found it. Customer service was 2nd to none! Very professional and answered all my questions! Thank you!
Justin - Riverside, CA
09/21/2012
Etrailer had what i needed at a very reasonable price. I got to talk to a real person and that was a definite plus. I needed the parts they had and got them shipped. No hassle and no regrets.
Roger - Kirtland, NM
09/21/2012
It's the best.
Robert - Tonganoxie, KS
09/21/2012
Outstanding service, thank you!!
Joe - Jennings, FL
09/21/2012
So far so good! Their website is well organized, I had no problem finding what I needed and the price was competative. They worked with me on shipping and I look forward to doing business with them again.
Ian - Lisbon, CT
09/21/2012
Great experience. My item shipped within one and a half hours after I placed the order. Can't get much better than that. Thanks for the great service answering my questions.
Raymond F - Newark, DE
09/21/2012
Great price, service, product, and delivery time.
James - Acwroth, GA
09/21/2012
Just Awesome! The item shipped within hours! The instructional video for the installation was invaluable! I will be a repeat customer!
Todd - Kaukauna, WI
09/21/2012
I bought the trailer hitch for my VW Beetle from etrailer.com, what a great value! It was half the price of any other website or dealer in my area, and with free shipping. I am now ordering the electrical converter kit and the special Euro ball to go with and these prices are great too! Customer service is phenomenal ! I would recommend these folks to everyone! They even recognized that I shopped here before and they are expediting my second purchase, hows that for service?!? Thank you etrailer.com!!!
Sandra - Berkley, MA
09/21/2012
Great company to deal with, great price, fast shiping, and the vidios make it easy to install. I would recommend them to everyone looking for a hitch. Trust me, you can't beat their prices.
Jerry - Bauxite, AR
09/21/2012
I found new spare tire covers for my camper and boat trailers in the custom fitted sizes that I needed, that I could not find anywhere in my area.Thanks! And I got them pretty quick! I'm sure I will be ordering more items from you.
John R. - Mobile, AL
09/21/2012
Good website, good selection, fair prices. I will refer you and will use your site to purcase future equipment for my toy hauler trailer.
Vincent - Jackson Hole, WY
09/21/2012
Very easy to order, in stock confirmation was available immediately, etrailer rep was very professional and handled all needs quickly. All questions were also immediately answered. Very good service!
Michael - Bay City, MI
09/21/2012
So far I'm impressed. The rep was absolutely wonderful in helping me find just the right bike rack I needed for my RV. She was knowledgeable about everything related to hitches and bike racks, too!
Deborah - Mountianair, NM
09/21/2012
Love the tail lights. Thank you. Your customer service people are great also.
Kim - Pensacola, FL
09/21/2012
Easy transaction. Efficient shipping.
Richard - Normal, IL
09/21/2012
You guys have great customer care and responsiveness.
Dan - Alpharetta, GA
09/21/2012
I’ve not had such a good customer service experience in years. From notification that my order was received at etrailer.com, to notification that it had shipped, and all the way to your rep, helping me decided what was best for my application goes well beyond any experience I’ve had in a very long time. Kind, helpful and informative people; what more could etrailer.com (and your customers) hope for?? Many, many thanks, and I will send everyone I can your way!
Jim - Auburn, WA
09/21/2012
Very friendly and fast service.
Jack - Pouce Coupe, BC
09/20/2012
Great service and prices. I will make etrailer my new place to shop!
Matthew - Brookfield, IL
09/20/2012
It was really nice to receive just what we were looking for and I could not believe it got here so fast. Just ordered on Monday and received on Thursday. Thank you so much for rushing us this lock now we don't have to park the tractor with the front end loader on top of trailer so that it would not be stolen. Thank you again.
Judy - Pike Road, AL
09/20/2012
Wow, I wish I had looked up the etrailer.com site earlier. I had went back to the retailer that I bought my trailer from looking for the part I needed. They did not have the part and they showed me the catalog showing the part wasn't available. Got online and with in minutes found it here. Same day shipping, same day notification. Just wow! I expect that I will receive the part within the next few days. The part was discounted and the shipping was half priced.
Robert - Amite, LA
09/20/2012
Price was great. My order shipped the same day I ordered it. Had it in 3 days. Trailer hitch and wiring harness fit perfectly and installation was a breeze.
Alan - York, PA
09/20/2012
Great product, fast shipping, great prices and excellent communication. Would buy again.
Daniel - Oconomowoc, WI
09/20/2012
Fast service. Just what I needed. Nice merchandise.
Carl - Hamilton, OH
09/20/2012
Excellent, the rep did a great job and helped me with the hitch for my Sorento.
Ronald - Sarasota, FL
09/20/2012
Ordering was easy, reasonably priced compared to local dealers, appreciated the video showing installation of the product. Can't wait to get it!!!
Cathy - Napoleonville, LA
09/20/2012
etrailer personnel are knoweldgeable about the products and very helpful with the products on the web site. Thank you to the person I talked with on the phone.
Dennis - Dittmer, MO
09/20/2012
Everything was great!
Lewis - Belvidere, IL
09/20/2012
Wow. What a great experience. I found the ordering very easy, the email notices letting you know what is happening, and the tracking ability with the map and the truck was a nice touch. The prices are extremely competitive and the instructional videos are easy to follow, short and to the point.
Vincent - Merrimack, NH
09/20/2012
Etrailer is all about customer service. This is the 2nd time I have ordered something from them and you would have thought that I paid for overnight I got it so fast, but the shipping was free. I will definitely use them again.
Gene - Gastonia, NC
09/20/2012
Fantastic experience. Thank you.
Walter - Nineveh, IN
09/20/2012
Great service. Fast delivery.
Michael - Belmont, NC
09/19/2012
Order came quickly. Thanks!
Jeremy - Plymouth, MN
09/19/2012
So far it has been great, my order has shipped the same day I placed it. I love that fact.
Jeff - Mountain Ranch, CA
09/19/2012
First off, good experience. Great communication as to them recieving my order and then for shipping. I am very impressed. I, if need to, will definitely order from here again. This site will be bookmarked.
Mike - Butte, MT
09/19/2012
Product arrived earlier than promised and was as described. I am a repeat customer and will continue to use you as my supplier.
Randy - Peoria, AZ
09/19/2012
I could not have been happier with my order experience from etrailer.com. This order was submitted, shipped, received, part painted and back in service in less than 5 days. You will be my source, hands down, for all my future trailer parts needs.
James - Cheyenne, WY
09/19/2012
This has been the most efficient buying experience I have had. The great communication and response time has been wonderful. Thanks so much. I have told my neighbor about your company already because he may buy a hitch soon as well.
Ben - Manchester, MO
09/19/2012
I usually do my shopping online. With a question on this order, a sales person made the purchase much smoother! A little over 2 hours and I have 3 email updates and the correct hitch is on its way.
Robert - Sanford, NC
09/19/2012
Quick and accurate delivery!
Mike - Kennesaw, GA
09/19/2012
Just wanted to say thanks. We have been dealing with you for nearly three years, and etrailer.com has always come through. Excellent customer service, great staff that replies and responds quickly, good pricing. Thanks again!
Melissa M - Easton, MD
09/19/2012
Wow. Thanks! It's hard to find good customer service these days but I found it with Etrailer!
Tim - Glen Carbon, IL
09/19/2012
I have to say, I'm very impressed with your customer service!! This is the second time I'm ordering from you and will be sure to make it my first stop!
Tim - North Brunswick, NJ
09/18/2012
Staff was helpful and friendly.They were willing to match on the price which made them have the best price I could find. Thanks etrailer!
Dennis - Appleton, WI
09/18/2012
Nice selection, fair prices, and my order shipped the same day. Communication was excellent and I was notified as soon as it shipped. It was such an easy buying experience that I am sure I will use them again when I need parts for my trailer build. Thanks for making it so simple!
Nicholas - Churubusco, IN
09/18/2012
good product, fine personal order experience. Professional and I will order again when I need rv merchandise.
Donald - Harrison, AR
09/18/2012
Fairly quick turnaround from ordering to getting the parts to the house. Reasonable price for the wiring and bracket I ordered to put on my hitch for my 2000 Jeep Wrangler.
Leo - Pace, FL
09/18/2012
Excellent products at great prices. Outstanding, fast service. Absolutely will continue to do business with you.
Dan - Brainerd, MN
09/18/2012
Competitive prices. Nice to see free shipping over $150. Friendly service
Jason - Simi Valley, CA
09/18/2012
Very happy! Fast shipping!
Edward - Pilot, VA
09/18/2012
Fast shipping, great to deal with, Thanks.
James - Lasalle, ON
09/18/2012
I think your service and speed is remarkable. Thanks for keeping me informed.
Leon - Litchfield, MN
09/18/2012
I was very pleased with the service and delivery time of the order. I was most impressed with the quality of the junction box. I will definitely be a repeat customer.
Tony - Wolfforth, TX
09/18/2012
I love the updates on the orders.
Joseph - Est Granby, CT
09/18/2012
The t-connector that I bought from Etrailer was by far the easiest light connector I have ever installed. Install was as easy as the video showed, and the product works great! Can't wait to tow the boat to the launch now!!!!
Michael - Lombard, IL
09/18/2012
Great service. Ordered rollers for my boat trailer, good price and low shipping cost and arived on time. I will order all my trailer parts from etrailer.
Timothy - Prescott, AZ
09/18/2012
This process was painless and very efficient. Would definitely purchase from etrailer.com again.
Michael - Oregon City, OR
09/18/2012
I was impressed with the website information available about bike trailers including side by side videos to compare to similar products. On top of that, even though I asked for the free standard shipping, I was impressed to see that I had been upgraded. My product was shipped less than 12 hours after the order was placed!
Mary - Tacoma, WA
09/18/2012
Outstanding service. I was very pleased with the assistance I received. I was ordering a gift for my wife's birthday and needed to receive the item in a short period of time. The customer service rep assisted me with the best shipping method to assure timely delivery and followed up with me when the product was shipped. Thank you!
Adrian - Star, ID
09/18/2012
Very pleased with the ease of ordering and quick response. Thanks!
Leo - Edmonton, AB
09/18/2012
The information is precise and complete, with a large range of products. The accessible directions so I know if the item will work on my car is great, it lets me know if it will work on my car instantly. The prices fit a fixed income for me which is hard to believe for shoping online. I will making more purchases and telling friends. Thanks for the upgraded shiping.
Clifford - Linden, TX
09/18/2012
Communication was very good and parts arrived in a just a few days.Though I had no help, installation was straight forward and took about an hour. Internet video was also very helpful. I saved hundreds over dealership.
John - Chatham, NJ
09/18/2012
Very happy with ease of locating and ordering the parts and accessories for my truck.
Rodney - Lawrenceville, GA
09/17/2012
Otherwise hard to find, and discontinued THULE parts for an older universal flat-top ski/board carrier I use for fishing rods were easy to find and order through etrailer.com. Also, I was able to find individual replacement parts sold separately without needing to order an entire conversion kit which helped save money and not waste parts. Email confirmation had tracking number included and parts were delivered on time and all for a reasonable price. I'm happy with the service and would/will order again.
Carl - Hampton, NH
09/17/2012
Perfect fit, great instructions. Followed them right down to the letter and had it installed in 40 min. Arrived within 3 days of order, great service. Most highly recommended.
Jeffrey - Beavercreek, OH
09/17/2012
This is my second time ordering from etrailer.com. They can get the job done. Thanks etrailer.
Danny - Hemet, CA
09/17/2012
After talking with not only the original trailer manufacturer and countless other vendors, I could not receive any help. Then I ran across etrailer. The customer service was unbelievable. I sent many emails, photographs, and drawings so they could help me find the best option for my trailer. Everyone was incredibly helpful and polite. Needless to say, I ordered the part from them. I then ordered a complete Yakama system for my camper that carries two kayaks. Again, the service was fantastic and prices as low as most but with superior service. It's nice to work with true professionals that care about customer service. Unfortunately that is quite uncommon. I highly recommend etrailer and personally will not shop anywhere else.
Wayne - Santa Cruz, CA
09/17/2012
This is the 6th or 7th trailer wiring project I have done for myself and my son's trailers. I appreciate the quality and availablity of these products.
Stephen - Jackson, MI
09/17/2012
Good. Parts were here in 3 days. Fit well.
Sammie - Strafford, MO
09/17/2012
The online catalog is great, the ordering is painless. Communications on status of order are first class.
James - Houston, TX
09/17/2012
I placed my order this morning and realized I made an error, so I called and got a hold of someone. She handled the order change like a pro! She was very professional and took care of the matter. I wish more places had people working for them like etrailer's reps. Six hours later my order was shipped. This is another reason I always trust ordering from etrailer. Thanks etrailer!
Harry - Burnet, TX
09/17/2012
You seem to be great!
Larry - Naubinway, MI
09/17/2012
Very good service, professional, friendly. Top notch
Michael - Jewett City, CT
09/17/2012
Smooth transaction, shipped quickly. Courteous staff. Part in stock. What else is there?
Eugene - New Hope, PA
09/17/2012
Very easy installation of the hitch. Had it on in about 30 mins.
George - Tulsa, OK
09/17/2012
My husband and I had been looking for a bike rack to carry our old style Schwinn cruiser bicycles behind my Chevrolet Avalanche. Had purchased one over the the Internet but was totally unsatisfied and returned it. Saw a Swagman bike rack on a SUV in a retail store parking lot of our home town. The SUV owners came out of store while we were looking at the rack and recommended we try you, etrailer.com. Your website was very user friendly and very easy to place our order online. I had a question afterwards, called your 800-number and Jason answered my questions and eased my mind.
Sharon - Denham Springs, LA
09/17/2012
Excellent customer service. They were friendly, knowledgeable, and the part is on its way.
Todd - Denver, CO
09/17/2012
Very easy to navigate website. Price was very good, shipping very reasonable and shipped very fast. I would recommend this site to all.
Mark - Dunnville, ON
09/17/2012
Great site, quick shipping.
Matthew - New Smyrna Beach, FL
09/17/2012
Your service and questions about bike racks was wonderful. I received my bike rack in one day after the order. Thank you very very much.
Pravin - Chicago, IL
09/17/2012
Great. Good prices, selection, free shipping, no tax. It appears you have the customer service thing down. You were recommended by two friends, one who is an auto broker.
Gary - Truckee, CA
09/17/2012
Wow is this company fast! I placed an order on Saturday night, a little before 9:00 eastern, I received a nearly immediate order confirmation - which I considered a fairly typical reply, and possibly automated, but quick in any case. Within an hour, another email was received telling me the item was in stock and was being prepared for shipment - and seemed like a real person sent it. I didn't expect this message until Monday morning, so I was pleasantly surprised. Then about 24 hours later, on a Sunday night, I got the next email telling me that my order had been packed and labeled for shipment. I was very pleasantly surprised to learn that my late Saturday PM order would be shipped on Monday. Great service.
Paul - Marshfield, MA
09/17/2012
Reasonable pricing and fast shipping!
Paul - Daleville, AL
09/17/2012
I ordered this on a Sunday and really did not expect to hear from them till Tuesday. Within 10 minutes Sunday someone sent me a e-mail that my order was received and 15 minutes later it was marked shipped. Super service. Thank you.
Steve - Cookeville, TN
09/17/2012
Amazing service!! Ordered late on a Saturday, and shipped Sunday afternoon. Best price and service. The only place I'll shop for my trailer needs!
Richard - Monroe, MI
09/17/2012
I've had outstanding help in ordering my hitch and brake control unit. It's also a real plus to be able to directly talk a person when I call. Thanks
Burt - Durango, CO
09/17/2012
I thought your webpage was great. Easy to find the part I needed and the video on how to install makes install much easier. Thanks.
Cary D - Salt Lake City, UT
09/17/2012
Thank you so much. You were very helpful and professional. Businesses need more people like your customer service reps working for them. This is why I always order from etrailer.
Harry - Burnet, TX
09/17/2012
You people are really incredible. This morning I ordered disc brakes and assorted supporting parts so I could add brakes to my front axle and change my rear brakes from drum to disc. What an incredible experience it has been shopping at Etrailer.
Robert - Camano Island, WA
09/17/2012
Overall, I am happy with my experience at etrailer.
Tom - Bowling Green, KY
09/17/2012
Thank You. I do a lot of shopping on the internet. Through those experiences I've learned that Customer Service is as important as price. Everyone claims that they offer excellent customer service and support. Some do offer good customer service and support, but it is a rarity to find anyone that really offers excellent support and service. Your company does that and has great price too. Recently, I purchased a master cylinder for an actuator. I wasn't quite sure which was what I needed and your representative helped me and before I could blink my order was processed. Today I called because I'm considering changing my boat trailer brakes from drum to disc. The kits didn't include bearings and the bearing kits didn't have the right seal for my axle. When I called, your representative quickly found the seals necessary and quickly sent me an e-mail identifying them. In the next few days I expect to purchase the brakes, bearings, master cylinder actuator and other associated parts and you can count on me buying them from your company. Obviously I will pass on this excellent experience to my friends and members of my fishing/boating organization.
Robert - Camano Island, WA
09/16/2012
Quick and efficient service. We got our order within a few days. We put it together and we are looking forward to our first trip with our bikes on the back of our vehicle.
Jim - Beaverton, MI
09/16/2012
Ordered a part on Tues, arrived Fri., can't beat that.
Nicholas - Durham, NC
09/16/2012
All holes aligned and it took me about 30 minutes to install the hitch. I will definitely order from E-trailer again. 5-stars.
Alfred - Oakland Gardens, NY
09/16/2012
Great service!
Bryon - Cornelius, NC
09/16/2012
A well organized outfit where my order was shipped faster than I have ever experienced before. Just amazing. Their communication is thorough, and the prices including shipping are great. So givem your business their quality operation deserves it. You will not be disappointed.
J. Duncan - Andover, NH
09/16/2012
Excellent service. Was told by a local Thule dealer parts were no longer available. You shipped all in a timely way, I installed, every thing functioned perfectly.
James - Fresno, CA
09/16/2012
Fantastic product. Installed, with a buddy, in about 45 minutes.
Thomas - Spring Valley, CA
09/15/2012
Overall very good experience. It was nice to have a heads-up e-mail to say that the order was shipped. It was also super nice to have the free shipping of 5-7 business days upgraded to 3-5 day express shipping free of charge.
Maxim - East Brunswick, NJ
09/15/2012
Thus far the selection was great, the prices were the best and service has been awesome! Thanks!
George - Nampa, ID
09/15/2012
The online and email follow-up experiences have been excellent. Site easy to use and processing service expedited.
Michael - West Trenton, NJ
09/15/2012
Navigation of the webpage to find my item was very easy. Shipping was prompt and delivery within the advertised time frame. The price offered was also competitive with others. I would definitely go back to the site to purchase again if needed.
Peter - Grasonville, MD
09/15/2012
They have the lowest prices around. I will keep shopping here. It beats driving around town trying to look for parts that they end up having to order for you anyway!!! You call, place the order, and a few days later you have it!
Andrew - El Paso, TX
09/15/2012
Thanks for such a great transaction. Service like this is why I keep coming back and is also why I have told a dozen or so friends where I buy anything to do with towing! Always the best prices and it shows up at my door in a day or two…hard to beat. Many thanks!
Sean - Columbia, IL
09/14/2012
Excellent service as always.
Don - Ogdensburg, NY
09/14/2012
Looks great! Was very easy to install: maybe 25 minutes. Used floor jack to support, so one person could install. Shipping time was awesome, they actually shipped faster than what I requested.
Kathie - Reno, NV
09/14/2012
Reasonabe prices, good products and quick, simple shipping. Looking forward to my next etrailer purchase. Thanks for the help.
Glen - Potosi, MO
09/14/2012
The rep was extremely helpful and knowledgable in answering my technical questions. The ordering process was quite simple.
Rancy - Monroe, CT
09/14/2012
Excellent inventory. Free shipping. My order was even shipped the same day. Prices are the best I have seen on the web.
Coburn - Merrimac, MA
09/14/2012
Item exactly as described, just what I wanted. Great communication!!
Clyde - Anderson, IN
09/14/2012
Great place to do business, several E-mails telling me they got my order, it has been shipped, it should arrive soon. Would buy from this company again. Great experience.
Scott - Dike, IA
09/14/2012
Parts arrived and are right! Etrailer.com is hands down the best trailer parts site around. Thank you.
Richard - Portville, NY
09/14/2012
Excellent!
Neil - Saint Louis, MO
09/14/2012
Fast and professional. Thank you!
Rick - Mooresville, NC
09/14/2012
Good service and honest.
Abel - Dallas, TX
09/14/2012
This order the same as before. Easy ordering process, fast notification, fast shipping, and fast order tracking. I plan to return when other items are needed.
Randall - Tuscumbia, AL
09/13/2012
I would highly recommend buying from this website. I ordered a ladder on Thursday with regular ground transportation delivery and they bumped me up to expedited without my asking and the ladder arrived in perfect condition on Friday. They emailed me every step of the way from confirmation of my order to when it was packed for shipping and when it was picked up along with a tracking number. Great customer device. I will definitely buy from etrailer again. Plus -excellent competitive pricing!
Patricia - Glenview, IL
09/13/2012
The person I spoke to was knowledgable and helpful. I hope the installation goes as easy as the video makes it look.
Andrew - Rock Hill, SC
09/13/2012
Great company to do business with. Got the right parts for a good price, and good product.
Jr - Merry Point, VA
09/13/2012
90 mins from order to shipped. Not too shabby.
Larry - Fall Branch, TN
09/13/2012
I just do not know how it could have been any better, unless you had came here and put it on for that price!
Terry Free - Springfield, OH
09/13/2012
I appreciate your promptness in filling this order. It is a pleasure to order from your company.
James - Colorado Springs, CO
09/13/2012
Customer service was the best you can get. The website was easy to navigate.
Ronald -
09/13/2012
Very easy to order from the web, and delivery was very quick. Thanks a lot.
Jeffrey S. - Hudson, OH
09/13/2012
Shopping was easy. When I had a question about the specs on an item, I used your email contact feature and had a response within hours. That helped me make the decision which product to order. I like doing business with you and will choose you first for my trailer needs.
Craig - Mount Hood, OR
09/13/2012
Great to deal with. Quick ship and product is exactly as described.
Tom - Pittsburgh, PA
09/13/2012
It's a easy site for bying what you look for. It's perfect like that!!!
Francois - St. Albans, VT
09/13/2012
That has to be one of the easiest shopping experiences ever. Fastest shipping ever. Ordered one day, got the next. A+
Joseph - Godfrey, IL
09/13/2012
Really fast shipping and an awesome tracking type map thingy that blew me away.
James - Mansfield, TX
09/13/2012
Service as excellent as yours is very rare these days. I have used etrailer before and I will use you again for a much larger order. Thank you.
John - Dewey, AZ
09/13/2012
Your people were very helpful with my ordering of the parts for my 99 chevy. I even had to call back and change part of my order due to my fault and it was no problem. Thanks so much for your help.
Gene - Stewartsville, MO
09/12/2012
Perfect.
Charles - Marseilles, IL
09/12/2012
Fast and easy, fast shipping, thanks!
Tim - St Catharines, ON
09/12/2012
Ordering from etrailer was very easy and simple. Found what I was looking for quickly. The website is user friendly and laid out extremely well. Received my verification emails with contact numbers incase I had any questions followed by a tracking number. This is a great business/website and I will be using etrailer anytime I need an item they carry!
Corey - Morgan City, LA
09/12/2012
I got excellent help answering my questions, then taking my order. Overall, experience was better dealing with you folks than many others. Thanks!!!!
Dominic - Midlothian, IL
09/12/2012
My experience with etrailer has been absolutely wonderful. I love the fact that you have videos of the products so that you can compare and really see what you are getting. It helped me make my decision on a bike carrier. The order process itself was easy and the service was excellent. I had opted for standard shipping and etrailer upgraded my shipping and kept me posted on the status of the order up until it delivered and they confirmed that the order delivered before I knew that it had delivered. I will be ordering from etrailer again!
Christine - Woodstock, GA
09/12/2012
Excellent service, pricing selection and follow up.
Lynn - Kingwood, TX
09/12/2012
Good product,Very fast shipping. I installed it in 15 min. It looks great. Thank you.
Richard - Redmond, OR
09/12/2012
Fastest service and delivery I have ever encountered!!!! This is what great service is all about. Selected the standard ground delivery 5-7 days, at no extra cost they up graded the delivery. I ordered the product on a Monday, had it in my hands on Wedensday!! The item I ordered is well made and heavy duty. I will recommend and order from etrailer in the future. Thank you
Steve - Sister Bay, WI
09/12/2012
This is my first time to do business with etrailer. It won't be the last. Thanks
Al - Houston, TX
09/12/2012
Very professional and courteous. Excellent service. Had everything I ordered in stock.
Donald - Ulster, PA
09/12/2012
Fast shipping. Excellent service.
Steve - Cedar Park, TX
09/12/2012
This is a first for me, ordering a 5th wheel hitch can be a issue but the folks at etrailer walked me through the many differant hitches, ended up to be only one that fit my 2012 F350 8 ft bed with factory set up in the bed.
Mike - Athens, GA
09/12/2012
It was easy for online orders. I was very satisfeid with customer service and would recommend them to anyone.
Brian - Gurnee, IL
09/12/2012
Very easy to navigate website and find various products. Ordering and shipping went without a hitch no pun intended.
Alan - Santa Rosa Beach, FL
09/12/2012
I was amazed by how quickly the order was shipped and received. Also, how easy it was to install. The hardest part was cleaning out holes in vehicle. Also, a very sturdy product. Very pleased with product, also moderately priced. Will do repeat business.
John - Sandusky, OH
09/12/2012
You have been most helpful and we truly appreciate that!
Kelly - Gagetown, MI
09/12/2012
Looking forward to doing business with etrailer again.
Tom - Athens, MI
09/11/2012
Ordering was simple - rep was efficient - shipping was done in less than 12 hours. So far so good!
Richard - Oak Habor, WA
09/11/2012
Just what I wanted at half the price.This was a first time order. I was very pleased with how smooth it went. Thanks!
William - Snohomish, WA
09/11/2012
I really appreciate all of your help and updates on the status of the order. Your customer service is outstanding.
Edward - King Of Prussia, PA
09/11/2012
I have used etrailer a few times and always get a good price and excellent customer service. Thanks again!
Roland - Eugene, OR
09/11/2012
The seals were as advertised. Super service.
Carleton - Damascus, OR
09/11/2012
I came across the etrailer website by searching the internet for assistance with wiring for my tow vehicle behind my RV. Etrailer.com provided some very useful diagrams and how-to videos. When I asked Customer Service some questions via email for my particular application, they provided answers as well as suggesting some of their products. I had already purchased most of what I needed for the wiring project, but still needed to get two diodes. It was cheaper to order the suggested kit from etrailer and return the parts I had purchased elsewhere. Thanks to all of the etrailer personnel who helped me.
Gary - Marietta, GA
09/11/2012
2nd purchase. Great people, knowledge, fast shipping same day. Bookmarked for future.
Robert - Montrose, CO
09/11/2012
Excellent service and fast shipping.
Kevin - Burnet, TX
09/11/2012
Fantastic as usual! I have ordered in the past, and all parts have been perfect! I will order from etrailer anytime I need trailer parts in the future!
Bentley - Albuquerque, NM
09/11/2012
Great service!!
Allan - Woodland, WA
09/11/2012
Just ordered my part about 1 hour ago and it has already shipped. So far, so good. Hopefully it will be here soon. Thanks!
Kenyon - Columbus, GA
09/11/2012
I have purchased from etrailer before. I have been very pleased with your customer service skills. The website is excellent. You have excellent communcations as well.
William - Princeton, WV
09/11/2012
Placed my order and received immediate feedback and almost instant shipping. So far, well above normal service. I'm already impressed! Can't wait to get my hitch and install it. 5 Stars so far!!
Jerry - New Bern, NC
09/11/2012
Great, the salesperson was outstanding!
Paul - Las Vegas, NV
09/11/2012
Very easy to identify what I needed. The ordering process was fast and felt safe. I could see checking here first for parts for my trailer.
Jim - Richland, WA
09/11/2012
You guys processed my order for shipment in 5 hrs and 42 minutes? Now I know exactly where to refer people! Holy Cow!
Deanna - Mauldin, SC
09/11/2012
I order a master cyclinder for my trailer on Monday and had it here by Friday, that was great. The part worked and I did recommend you guys to my friend already. Thanks Again
Richard - Schenectady, NY
09/10/2012
Very good service, very polite lady on the phone.
Brent - Columbus, IN
09/10/2012
First time customer at eTrailer & customer ordering phone service was some of the best I've experienced. My phone customer service agent was very knowledgeable on several products i asked questions on. Order was stock items & shipped withing a few hours of my phone order. Excellent serivce so far.
Bruce - Gypsum, CO
09/10/2012
Your shipping was fast, the hitch fit perfectly per instructions, would highly recommend your product and company, thanks!
Gary - Lancaster, CA
09/10/2012
Ordered air vent cover on Tuesday received on Friday very fast delivery time. I installed it in less than 30 minutes. Item was just what I needed and was a perfect fit. The rep was very nice and helpful when I made my order. Have already recommended etrailer.com to others.
Randall - Stuart, FL
09/10/2012
Selection and prices very good. Ordering was easy. Fast notification of order being received. Quick shipping.
Mitchell - Williamston, NC
09/10/2012
Excellent customer service, the people I spoke with were very helpful, patient and I must say the best in the business by far. Keep up the good work.
Blossom - Minot, ND
09/10/2012
etrailer did a great job - easy to use and comprehensive website with everything you need.
Marc - Wilton, CT
09/10/2012
These guys are awesome! Adjustable hitch was exactly as advertised and even arrived 3 days sooner than promised. Plenty of status emails to keep me posted. I am a customer for life.
Fabian - Folsom, CA
09/10/2012
Excellent experience and really appreciated the upgraded shipping!
John - Laguna Niguel, CA
09/10/2012
The videos presented are excellent and very useful for the installation of each piece they sell.
Jorge - Miami, FL
09/10/2012
Your service has been great. Thank you much.
Eberhard - Orillia, ON
09/10/2012
Product shipped quickly as orderd. Good job.
Andy - Florence, SC
09/10/2012
I have purchased from eTrailer before. I had a positive experience with this purchase. Now I am waiting for my order.
James - Burleson, TX
09/10/2012
Order was placed with a very nice salesperson. It was confirmed & shipped within minutes of placing order. Never ordered anything that went so smooooth!!
Allen - Piney Flats, TN
09/10/2012
Great commnication & great service. Thanks!
D M - Macon, GA
09/10/2012
Etrailer is one of the easiest and most informative sites I`ve ever used. And then they upgraded my already free shipping at no cost. I will recommend them to everyone I know. Thanks, guys!
Kim - Sand Springs, OK
09/10/2012
The hitch bolted right up with no issues.
Stanley - Becker, MN
09/10/2012
etrailer offers quality products at reasonable prices. Shipping is fast and customer service is friendly, efficient, and concerned about customer satisfation.
John - Audubon, IA
09/10/2012
I would order again from etrailer. Good communication with me as a customer keeping me up to date on the status of my purchase.
Stephen - Red Deer, AB
09/09/2012
Great experience. The rep was very helpful, patient, and understood the products well! Additionally products were discounted when I showed him a lesser price on a competitors website. Thanks again!
Charles - Midpines, CA
09/09/2012
It's Sunday what a great experience with etrailer. Ordered, confirmed, and shipped the same day, Sunday. Thanks a lot, looking forward to using you in the future if needed.
Bill - Williamston, NC
09/09/2012
I ordered a trailer wiring harness for my 2005 Toyota Tundra long box regular cab with OEM wiring. Part by Tow-Ready was a perfect fit and was it was simple to replace the original. Thank you very much!
Don - Kaslo, BC
09/09/2012
The order process was sImple and quick. Immediate confirmation response reinforced the positive experience. Unexpected priority was assigned to the shipping which further enhanced the whole experience. Definite recommend and return experience.
Tobe - Sale Creek, TN
09/09/2012
Absolutely the best service I ever seen.
Alex - Charleston, SC
09/09/2012
Very pleased so far. Have not received product yet. It has just been shipped.
Galen - Merced, CA
09/09/2012
Great experience and great price. They even managed to upgrade the shipping at no additional cost. Highly recommend.
Tim - Fitchburg, WI
09/09/2012
I was able to get all my technical questions answered by the sales representative. My hitch arrived within a few days as promised, and was the easiest one I have ever fitted, everything was correct, the instructions were complete and it fitted perfectly. Thank you for excellent service and competitive pricing.
Paul - John's Island, SC
09/08/2012
etrailer.com knocks it out of the park every time. Excellent communication price and service. Fast shipping!
Dana - Lancaster, CA
09/08/2012
Great service - shipped even sooner than anticipated. Both products we ordered were quality items, exactly as advertised. Class III Hidden Hitch and a Swagman XC 2 bike rack The videos on the website were very informative & helpful - no hidden surprises.
Jan - South Windsor, CT
09/08/2012
Simply the best place to shop for all your truck and trailer needs.
Mike - Winnetka, CA
09/08/2012
The ordering process and shipping information is very customer friendly.
Daniel - Westminster, MD
09/08/2012
I ordered from etrailer because of the Hidden Hitch price and install video showed how easy it is to install also no drilling, the other real factor was free shipping which saved me some real money. Then, when my order shipped, etrailer actually chose to ship my order by a faster means for free that is exceptional service.
Robert - Reynoldsburg, OH
09/08/2012
Excellent service. During my phoned in order, the rep was knowledgeable and flexible in helping me find the right fender size. The follow up etrailer emails and tracking system are transparent and provide an easy to link to UPS. First class.
Dick - Shreveport, LA
09/08/2012
Great experience. I ordered the hitch on Wednesday about 5:00 PM and had the hitch at my door on Friday at 11:43 AM on Friday. It took only 30 minutes to install by myself and was exactly as promised. Highly recommend the product and the service.
Joseph - Mokena, IL
09/07/2012
Perfect!
Joseph - Hampden, ME
09/07/2012
Very fast service.
Karen - Regina Beach, SK
09/07/2012
Easy transaction, quality stuff, quick shipping.
Andrew - Escondido, CA
09/07/2012
The customer service was great!!
Stacy - West Des Moines, IA
09/07/2012
Really fast service, unbelieveable. I can not believe they shipped my items so fast.
Lawrence - Sound Beach, NY
09/07/2012
I ordered the hitch extender Tuesday evening. Thanks to a free shipping upgrade made after I placed the order, it was at my house when I got home two days later. I tried it out the next day and will be able to use it this weekend. Tremendous customer service!
John - Loudon, TN
09/07/2012
Good service.
Jeff - Santa Maria, CA
09/07/2012
Very good company to work with, very fast shipping and just as I ordered.
Kevin - Clintonville, WI
09/07/2012
So far, this company is one of the best I have ever dealt with, keep up the good work.
Edward - Keno, OR
09/07/2012
I had a nightmare trying to order these bike rack bands from another on-line company and everything went much smoother with you. Thanks for your accuracy.
Ellen - Green Bay, WI
09/07/2012
So far, so good, processed quickly, gave me upgraded shipping.
Adam - Mobile, AL
09/07/2012
Talk about an easy to use website and great service, I found it here at etrailer. I really like the video for installation. Thanks also to the rapid shipping
Lorenz - Freeport, NY
09/07/2012
This is an amazing site! I found everything I needed along with several things I never knew I needed! in one pass to set up my RV, Jeep Cherokee and Honda CRV for oowing all my toys, aquatic and off-road What an incredible selection and the How To videos made the installation of the wiring kits and receiver hitches a breeze. Great prices, prompt and friendly email updates and fast delivery made for a great online shopping experience. Thank you everyone at eTrailer.com for providing me with such an excellent customer service experience.
Graham - Hollister, CA
09/07/2012
Super fast shipping, nice Product, nice people to deal with.
Blake A - Stevens Point, WI
09/07/2012
The rep went above and beyond to help us, and we truly appreciate all she did.
Kenneth - Napoleon, OH
09/07/2012
The range of products and the prices were the best online but everything was overshadowed by the extremely professional and friendly customer service I received during my recent phone order. Etrailer is the first place I'll log on to the next time I have a towing related need!
Brooks - Yakima, WA
09/07/2012
I've used etrailer twice now and will many times in the future I'm sure. The service, product quality, and delivery time is simply fantastic. I don't know of another vendor that can compare.
Michael - Round Rock, TX
09/07/2012
Great customer service! pointed me to the exact spot I needed to be, to get the part I needed. Thanks!
Lee - Saskatoon, SK
09/07/2012
Great customer service. Great website. Fast product delivery.
John - McHenry, IL
09/07/2012
As always, quick delivery at good pricing. Keeps me coming back.
Thomas - Yarmouth, ME
09/07/2012
Super, fast service and a great price.
Francis - Valley Lee, MD
09/07/2012
First I read many of the comments offered about the installation process. I admit I was concerned. But I must lead a charmed life. After opening the box and checking the hitch, I proceeded with a rapid and flawless one person installation. Total time 45 min. Holes lined up perfectly, muffler cleared with no alteration at all. I am so satisfied!!!
John - Fort Collins, CO
09/06/2012
Wow - eTrailer is super! They had my rack in stock at a great price. Shipped it ahead of schedule and were super communicative! Thank you - Kids are super excited to get on their bikes a few days earlier and by the weekend now.
Client - Jill - San Jose, CA
09/06/2012
I think that if and when the products arrive and they all fit I would say that your company is very good and I would recommend it to all my friends.
John - Estell Manor, NJ
09/06/2012
Very happy with softride bike carrier. It works great and handles a 29 bike with no problem along with a mountain bike for the wife. Very easy to install. Tongue length on carrier worked perfect with 2 hidden hitch installed on my 2011 Subaru Outback, no extensions required!! Etrailer's personnel were wonderful with working out some return issues of equipment I thought I would need for the installation but did not need! Definitely will use Etrailer in the future for future needs!
Marc - Hendersonville, NC
09/06/2012
Very nice to deal with.
John - Camp Meeker, CA
09/06/2012
Looks nice and makes my trailer look awesome.
Wayne - Albany, GA
09/06/2012
I would not buy any trailer stuff from anybody but etrailer. Fast shipping. Great price. Never had any problems.
Paul - Ruidoso, NM
09/06/2012
Your customer service agent is perhaps the brighest star in customer service that I have dealt with in the past 10 years of making a purchase over the phone. She was BEYOND helpful. I wasn't sure if the New England Patriots tow-hitch cover I ordered would fit becase it was size adaptable to two different sizes. She told me she would find the part and call me back the next day to confirm the specs. That was on Saturday of Labor Day weekend. She didnt call back the next day. She called me back in a 1/2 hour later with the answer. She took the time to pull the item from stock and it was the last one, find out how it the piece adapted and put to rest any concern I had. She went far, I mean way far beyond what I expected. She's fantastic, and pleasant. And no, I don't know her and she's not a relative. Please thank her for me, although she probably wouldn't remember. Kudos.
Tony - Henrico, VA
09/06/2012
Very quick and easy finding what I needed. Pricing was very good compared to others I looked at. My item shipped quickly. Very pleased with the site and I will use it again.
William - Burlington, CT
09/06/2012
Got it and installed it in approx 30 min. I'm 64 with bad knees and heart problems and my wife is 63 and we installed the hitch in 30 min. Great product.
James - Murrells Inlet, SC
09/06/2012
It was nice that packages are available IE: brake controller with Cable to connect to existing connector on my Dodge Ram. Not a lot of searching has to be done. My order was being shipped within 4 hrs of my order entry, and shipping was upgraded.
John - Wallkill, NY
09/06/2012
I ordered a replacement tail light for my trailer, to replace a broken one. I ordered it about 9am and by 11 am that same day, I received an email that it had shipped already and had a tracking number for me. They also had any type of light that you might need. It was a pleasure to do businees with a company like this.
John E. - Wilmington, MA
09/06/2012
Item was exactly as ordered, in great packaging with quick delivery at low cost.
Dave - Brockville, ON
09/06/2012
Etrailer.com is a very professional company on several fronts: Pricing is highly competitive for products. Communications are excellent for both email and phone. I would highly recommend Etrailer.com for any hitch projects.
George - Bloomingdale, NJ
09/06/2012
Fast Shipping, great service. Remember to check your spam box so you get your order details invoice, shipping info, etc.
Christopher - Boone, IA
09/06/2012
Great store. Fast shipping, tons of items to choose from!
Kathy - Calhoun, GA
09/06/2012
This is the first time dealing with e-trailer and I am completely satisfied with their service & products. They even bumped up the shipping priority @ no extra cost! Having retired after being an Auto Tech for 40 years I took a little bit longer than I should have, but since I wasn’t working flat-rate I didn’t need to rush. An extra pair of hands would have really helped lifting the hitch up into place, but I settled for a pair of floor jacks to hold the weight until I had the bolts started. Everything works, now to take the car out & see how it does with the trailer. GREAT PRODUCTS & SERVICE
Chris - Mount Airy, MD
09/06/2012
Best price, great service, exceptionally fast shipping.
Jimmy - Milan, GA
09/05/2012
Finding what I needed and ordering was easy. Follow-up order confirmation and shipping was prompt. Product was good quality.
Bill - Falls Church, VA
09/05/2012
I thought that etrailer.com was very informative and easy to use.
Kelly - Avondale, AZ
09/05/2012
This is my first order over the phone and the lady answered my questions and took my order quickly and with courtesy. I've bought online before here before so I expected good service. The prices are good and shipping is fast. Great place to do business.
William - Summerville, SC
09/05/2012
My order shipped the same day I ordered and everything was there. I will use etrailer.com again for sure.
Dave - Central Point, OR
09/05/2012
Excellent experience dealing with etrailer.com. Salesperson on the phone was professional and very helpful. I ordered roof racks on Sunday and had them on Thursday, very fast. 100% satisfied!
Bruce - Calgary, AB
09/05/2012
Very friendly and helpful.
Marvin - Sault Ste Marie, MI
09/05/2012
A+ customer service. Better quality and prices than I found at the national wholesale/membership stores. My shipping was automatically upgraded and my order arrived sooner than expected. In general, I'm wary of shopping online, but I will remain a confident and loyal customer. Thanks for exceeding my expectations.
Frank - Canandaigua, NY
09/05/2012
Wow, so fast! Really nice communication! Would buy again, thanks!
Olivier - Joliette, QC
09/05/2012
Simple and quick. The way e-commerce should be.
Robert - South Pittsburg, TN
09/05/2012
Yakima Straps worked as expected on my Rhode Gear bike rack.
Paul - Covington, LA
09/05/2012
I was more than satisfied with my experience with etrailer.com. I was looking for replacement part and the customer service rep answered all of my questions. When she didn't have an answer she immediately found it by calling Thule directly. I will definitely return to etrailer.com for any future needs.
Ellen - Benton City, WA
09/05/2012
I like the web site. Easy to find what was needed to finish adding electric brakes to my truck. Prices are reasonable and fair. Plus the videos on how to do a install are awesome. Makes it easy for one to do it themself.
Diane - Blanchard, ID
09/04/2012
This is not my first time buying from etrailer, and it surely won't be the last. This time it was for some vents. The site is very easy to navigate and find what you want with good descriptions and photos. The pricing is also very affordable and the service is great.
Roger - Albany, NY
09/04/2012
Excellent service, fast delivery, item as described, and perfect fit, great price and excellent communications. Super transaction, hightly recommend this retailer.
Ruffin - McDonough, GA
09/04/2012
The sales associate was polite, patient, and informative. He answered all my questions. I plan to use etrailer in the future.
Swannie - Bethlehem, PA
09/04/2012
In the first few hours after placing the order, a rather an amazing response, letting me know via emails that the order had been received, shipped, and tracking info provided, on Labor Day no less! Should be able to track tomorrow. So far, so very good!
Irving - Kingman, AZ
09/04/2012
Product was better than I expected and shipping and communication was excellent! Will recommend to others. Thank you.
John - Ann Arbor, MI
09/04/2012
Outstanding customer support.
Fredly - Oak Harbor, WA
09/04/2012
Your service is fast with same day shipping. I cannot remember any service superior to yours, or concern on quality and customer satisfaction.
Richard - Gardner, MA
09/04/2012
What a great company and great people to deal with! Fast confirmation of my order, fast shipped and immediate notification, great price and great product! Arrived in good condition as scheduled. Easy to assemble. Works great.
Michael E - Gold River, CA
09/04/2012
Received confirmation that item was in stock almost right after I placed the order and shipped not long after and I ordered mid afternoon. Great communication.
Kyle - Glen Cove, NY
09/04/2012
Very fast shipping as usual, looks well made for the price.
Fred - Silver Spring, MD
09/04/2012
Fast shipping!! Great Price!!
Charles - Indian Creek, IL
09/04/2012
Very good service. They keep you informed on your order from start to finish.
Carolyn - Eden, NC
09/04/2012
Not every e-sale site has exactly what you want or need at the price that you want to pay. In this instance, you guys had a selection of quality name-brand merchandise to choose from. I didn't have to settle for sub-par stuff just to get a decent deal. Your prices were very competitive, especially considering that these are quality items, shipping was free, not so elsewhere, I got an immediate customer service reply with an actual living person's name included. It's hard to beat any of that. I've also gotten constant updates regarding shipping etc. that doesn't always happen with other sites. I'm old and wise. I'll shop here FIRST from this point forward, as you've proven to me that you are the bar that others need to meet.
Gerald - Farmington, PA
09/04/2012
Excellent, excellent, excellent! Great price, fast shipping. Item fit and installed easily.
Walter - Phoenix, AZ
09/04/2012
Great selection, nearly unbeatable prices, everything I need is always in stock and prompt shipping. The packaging is always annoying to open, which means it's very well done.
Dmitry - Niagara Falls, NY
09/04/2012
Terrific service, I could not ask for anything better!
Richard - Westville, IN
09/04/2012
Ordering experience excellent. Will say more after order is received and inspected.
Larry - Oro Valley, AZ
09/04/2012
Excellent experience! Love ease of shopping! Love selection! Love prices! I'll be back! In addition, my shipping was upgraded by them at no extra charge to me! Wow!
Peter - Dresden, ME
09/04/2012
Good price, quick, cheap shipping.
Jim - Golden, CO
09/04/2012
Great product for a great price, and fast shipping!! The rep did an excellent job of taking care of my order and requests. Thank You!
Jeff - Andover, MN
09/04/2012
I would surely order from you in the future. And thanks for the fast shipping. It was easy using your site to find what I wanted. And I liked the videos of the product I purchased. That way I could see how to install it myself. Very helpful!!
Thomas - Oswego, NY
09/03/2012
I was very impressed with the service I received from the folks at E-trailer. I received a call only moments after putting the order in on line due to an error I made in the order form. Everything was straightened out and my purchase shipped and arrived on time just as promised. I am happy with the product and will certainly look to E-Trailer for any future needs. I will also, actually I already have, recommended you to friends. Thanks for the great shopping experience.
Tom -
09/03/2012
Ordering my hitch from etrailer.com was a pleasant expierience. I was already happy with the price and free shipping, and then learning that I recieved upgraded shipping for no additional cost was a bonus. Thank You.
Chris - Lakewood, CO
09/03/2012
I think you are doing an excellent job and will tell my freinds and family about your web site.
Eugene - New London, OH
09/03/2012
Excellent service and knowledgable people to work with. Etrailer was very helpful in giving me ideas and solutions for my purchase. I would highly recommend this site to everyone.
Octavio - Doral, FL
09/03/2012
Smooth easy transaction, hardware arrived on time and was as described.
Bill - Kent, WA
09/03/2012
Love the personal responses with phone numbers to call back. I'd be willing to bet there's even a live person on the other end. With the fast and courteous service though there is no need to call them other than to say thank you!!! Been a pleasure doing business with you.
Dale - Blue Springs, MO
09/03/2012
Very easy to use and find things I could not find locally.
Patrick J. - Brick, NJ
09/03/2012
Your site is very easy to use and your response to orders is extremely efficient.
Gary - Marshall, WI
09/03/2012
Order shipped same day. Very efficient.
Robert - Hampstead, MD
09/03/2012
We were so pleased with the excellent service we received that we decided to purchase a bike rack for our new hitch we just purchased. Fast, seamless, and email follow up your customer service is outstanding. Thank you. I would highly recommend etrailer.com to my friends and family.
Bonnie - Jeffersonville, IN
09/02/2012
The rep was very helpful, got the info I needed.
Alan H - Louisville, KY
09/02/2012
Great ion of hitches and hardware. The how-to videos are what sold me, also my entire order was in stock and immediately shipped for a great turnaround. Will use etrailer for other items in future.
Steven - San Dimas, CA
09/02/2012
My shopping experience was excellent. Didn't know I would be able to find the straps for my bike rack for a reasonable price with shipping. Glad I found your site.
Carolyn - Portsmouth, VA
09/02/2012
Great service. I ordered the part and it arrived two days earlier than expected.
Ernest - Manassas, VA
09/02/2012
Very quick service. Trailer hitch arrived when promised and shipping was free. The Curt hitch bolted on easily. The instructions were clear. We completed the installation in less than 45 minutes. Very nice looking. Fits perfectly. Thank you very much.
James - Searcy, AR
09/02/2012
Over the years I have purchased 3 class III hitches. All 3 have installed within 30 minutes! The shipping have been fast. Today I order my 4th hitch and can expect the same!
Kenneth - Bethlehem, PA
09/02/2012
Thank you! I was very pleased with the speedy service we received with our last order and look forward to getting this item even sooner than we expected! I will definitely put out the word that yours is a great company to do business with! Thanks.
Colleen - Warroad, MN
09/02/2012
Excellent service, fast shipping.
Denny - Duncansville, PA
09/01/2012
Everything works like a charm. Fast and simple delivery and hook up. Thanks!
David - St. Martin, MB
09/01/2012
Between their instructional video and printed instructions, installing this hitch on my Lincoln MKZ was easy and straight forward. They upgraded my shipping free of charge without any additional charge and without me asking for it. This is a top notch web site with 5 star services.
Steve - Boyers, PA
09/01/2012
Easy ordering and quick fulfillment of order. Happy so far with etrailer pricing and order processing.
Robert - Niagara Falls, NY
09/01/2012
I was extremely pleased with my purchase from etrailer.com. The information and videos on their site made it easy to choose the hitch and wiring harness I needed for our new 2012 Honda Odyssey. Soon after I submitted the order, I was pleasantly surprised to receive notification that my shipping had been upgraded to 3-5 day express shipping. I received the hitch and wiring harness in 3 days. The items arrived in great condition and all parts were present. The included instructions made installing the hitch and harness a breeze. Etrailer.com will be my first online stop for towing supplies in the future.
Mike - Kansas City, MO
09/01/2012
Ordering the product was easy and the time it took to order the product and have it shipped out was amazing!!! It looks as if this will fit the bill nicely. Thank you.
Tony - Iowa City, IA
08/31/2012
Very good, I appreciate the confirmation emails, you guys are awesome!
Michael - Moore, OK
08/31/2012
Great experience.
Ed - Charlotte, MI
08/31/2012
Everything was easy to find on the website and the video instructions were very informative. They were able to upgrade my shipping from Standard to 3-5 Day Express at no additional cost to me. They really look out for their customers. I would definitely recommend this site to others.
Mark - Conway, SC
08/31/2012
I had a very good experience with etrailer. Needed new tow bar base plate for a new car. They had it at a good price and got it to me quickly. I'll be back for my next trailering/towing needs.
Douglas - Brevard, NC
08/31/2012
I had ordered a trailer hitch for my 2012 Hyundai Elantra. I put the order in on a Monday late morning and paid for Priority Mail. It arrived in the mail the next day at 4pm with their compliments!
Erika - Murry, K
08/31/2012
The rep was very helpful. We found the part and instructions for it, amd completed the order. She was frendly and helpful. Thanks.
Ralph - Galesville, WI
08/31/2012
Love the website. Tons of good info, and easy to use. Very important to a Neanderthal like me, with minimal computer skills! Communication with etrailer.com was absolutely incredible. I had three emails the very first day I ordered my hitch and wiring harness. Shipped that day, even though I ordered it late in the day. The videos were very helpful. Saved a bunch of money doing it myself, you wouldn’t believe how much the local hitch store wanted!
John - Englewood, FL
08/31/2012
Great service and quick shipping - looking forward in trying out the control on my tundra.
Michael - Half Moon Bay, CA
08/31/2012
I could not be happier with the product and buying from etrailer.com. The best!
Tom - Union, KY
08/31/2012
I was my first ordering from this company and I felt right at home. The rep was very nice taking my order and every thing I need I will call E-Trailer. I was very pleased.
Delton - Cookville, TN
08/31/2012
The scissor jacks only took about 5 minutes to install, and I got the product in two days. Excellent service and follow up from etrailer. I will buy whatever I can from you in the future, and know that the quality will be good. I will also tell all my camper friends. Thanks for all your help
Larry - Madison, IN
08/31/2012
I recommend a lady who works in customer service. So far, she's done everything but wire the truck, and she's been pleasant while handling it all. What nice people!
John - Santa Maria, CA
08/31/2012
Fast shipping. Great fit.
Stanley - Clarksburg, PA
08/30/2012
The response time is amazing. Excellent service!
Caleb - Madisonville, TN
08/30/2012
First time ordering from etrailer, seems to have excellent service. I'm glad I found you on the website. I am sure I will be needing tailer parts etc in the future.
Douglas - Chinquapin, NC
08/30/2012
I ordered a wiring harness for my 2007 Sprinter Van. I was told that it would be 5-10 days to receive it. I didn't want to spend the extra money for faster shipping, but I got it through the mail in 2 days… Sweet!
Scott - Pittsville, WI
08/30/2012
Wow, very nice clear speaking operator took my order. Processed credit card and complete in just a couple minutes. Checked e-mails and with-in 1 hour already shipped. 100% satisfied. Thank you!
Dan - Skesville, MD
08/30/2012
Ordering was easy. Confirmation quick. Getting product to shipping company quick. Excellent product at a good price.
Rocky - Downey, ID
08/30/2012
The part I ordered was in stock and shipped within a few hours of placing the order. Excellent e-mail communication kept me informed. I will rate the product later but I suspect it will be fine!
Richard - Annapolis, MD
08/30/2012
I was surprised how fast it took to get my order taken care of.
Donald - Kentwood, MI
08/30/2012
Very good product with excellent instructions and efficient handling.
Johnny - Early, TX
08/30/2012