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Trailer Hitch > 2014 > Subaru > Outback Wagon

Hidden Hitch Trailer Hitch for the Subaru Outback Wagon, 2014

Hidden Hitch Trailer Hitch

ratingratingratingratingrating (208 reviews)


Code:   87568

Retail:$283.11

Price:$184.95


Shipping Special

Shipping Weight: 37 pounds

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Hidden Hitch Trailer Hitch Receiver - Custom Fit - Class III - 2" - Subaru Outback Wagon, 2014

This durable, fully welded Subaru Outback Wagon trailer hitch receiver features a powder coat finish over an e-coat base to ensure superior corrosion resistance.

Features:

  • Custom-fit trailer hitch lets you tow a trailer or carry a bike rack or cargo carrier with your Subaru Outback Wagon
  • Computer-aided, fully welded steel construction ensures strength and durability
  • Easy, bolt-on installation - no welding required
    • Complete hardware kit and installation instructions included
  • Lifetime technical support from the experts at etrailer.com
  • Black powder coat finish covers e-coat base for superior rust protection
  • Sturdy, square-tube design
  • Ball mount, pin and clip sold separately


Specs:

  • Receiver opening: 2" x 2"
  • Rating: Class III
    • Maximum gross trailer weight: 4,000 lbs
    • Maximum tongue weight: 600 lbs
    • Not rated for use with weight-distribution systems
  • Limited lifetime warranty


etrailer.com Technical Support

At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.



87568 Hidden Hitch Class 3 Trailer Hitch Receiver





Video of Hidden Hitch Trailer Hitch Receiver - Custom Fit - Class III - 2"


Videos are provided as a guide only. Refer to manufacturer
installation instructions and specs for complete information.

Video install trailer hitch 2012 subaru outback wagon 87568
Trailer Hitch Installation - 2012 Subaru Outback Wagon - Hidden Hitch
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Trailer Hitch Installation - 2011 Subaru Outback Wagon
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Trailer Hitch Installation - 2011 Subaru Legacy

Video Transcript for Trailer Hitch Installation - 2012 Subaru Outback Wagon - Hidden Hitch

Today on this 2012 Subaru Outback Wagon were going to install part number 87568 from Hidden Hitch. This is what the hitch looks like when its installed on the vehicle. Now we will go ahead and give you some measurements that will help you out in selecting some accessories such as a ball mount, a bicycle rack, or a cargo carrier. From the center of the hitch pin hole to the edge of the bumper will be five and three-quarter inches. From top of receiver opening down to the ground will be about 16 inches. Now Ill go ahead and show you how the hitch is installed.

Our first step is to go ahead and remove the muffler. There are a couple ways you can do this you can spray down the rubber hangers and remove it and leave it attached. How were going to remove the muffler itself there is two bolts on the tailpipe that we can easily get to and to make things a little easier to see we will go ahead and remove the muffler. Next we will go ahead and remove the heat shield for the muffler. Next we will have to drill a 1-1/8 inch access hole into bottom of the frame to get our hardware into place.

When we drill our access hole it will be approximately two inches from the floors heat shield attachment. This is one of the bolts that was bolted to the bottom of the frame. We will drill our pilot hole first then use a one-eighth inch hole saw to make the cut. We will also remove the rubber plugs at the bottom of the frame. Now I can go ahead and install hardware into the frame.

We will use our bolt leader to install the block through the access hole and thread on the bolt and pull them into position down to the hole that is closest to the bumper. Then we will install our block through the access hole through the fourth hole in the bumper. Now we will leave our bolt leaders attached to the bolts to help hold the bolts in place while we install out hitch later on. With all our hardware installed we will go ahead and spray some undercoating material around the hole that we just drilled out. At this point we can go ahead and lift the hitch up into position.

We will go around the exhaust hanger making sure that the rubber hangers are out of the way as well. Its a good idea to get an extra set of hands to help do this. We will put the hitch up. We will run the bolt leaders through the bolt holes and then push the hitch up into place. Then we will install our hardware. We need to install our conical tooth washer. We will make sure our teeth in the washer are facing towards the hitch and then the nut. This bike rack can fold up as you see here. We will pull the pin out and lower it to the loading With our hitch loosely installed we can go ahead and tighten down the bolts and then we will torque them down as specified in the instructions. Next we will go ahead and trim the heat shield for the exhaust. We will use some tin snips to make the cut. Then we can go ahead and reinstall the heat shield. Now we can go ahead and reinstall the muffler. With that, thatll finish it for our install of part number 87568 from Hidden Hitch on our 2012 Subaru Outback Wagon.


Customer Reviews

Hidden Hitch Trailer Hitch Receiver - Custom Fit - Class III - 2 - 87568

Average Customer Rating:  ratingratingratingratingrating4.9 out of 5 stars   (208 Customer Reviews)




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ratingratingratingratingrating by: Ryan M08/30/2012

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I wanted a 2" hitch for my 2013 Subaru Outback. I was not looking for a specific manufacturer or model. I found etrailer.com via google results. I was very surprised to find as much information regarding installation of this hitch, including a detailed instructional video on installing the hitch on a 2011 Subaru Outback which is nearly identical to the 2013 model from a structural standpoint. I was completely impressed. Without this video, I probably would not have had the confidence to install the hitch myself, especially once I would have realized I had to drill holes in the frame of my brand new vehicle. The hitch is sturdy and well built. It fits extremely well on my car. It does not stick out from under the rear fascia. In fact, just as the video shows, it is quite nicely recessed underneath. I probably would not be able to tell you the difference between the Hidden Hitch, the Curt or the Draw-Tite. I bought this hitch simply because of the incredibly accurate and helpful installation video. The installation process took about 2 hours working solo. I am not extremely handy, but I can follow directions well. I probably would have been done sooner, but my hammer drill battery was not fully charged. It took me probably 40 minutes to drill two holes in the frame because I had to quick charge the drill battery several times. Installing the hitch was not difficult with one person. The Outback has nearly 9" of ground clearance, so I was able to slide under the car myself and align the hitch with the mounting bolts fairly easily. Also to note, the instructional video is installing on a 4 cylinder Outback, thus there is only one exhaust pipe and one heat shield to mess with. I have the 6 cylinder version so I had two mufflers and two heat shields to deal with. Instead of lowering the exhaust as the video shows, I removed the two mufflers by removing the two bolts on each muffler pipe about 8" from the actual muffler using a 14mm (I think) socket wrench. Doing so really opened up the underside of the car and made it very easy for the rest of the installation. I did not have any issues removing the rubber muffler hangers as some other reviewers mentioned. I simply sprayed them with some Tri-Flow lubricant and was able to remove them by hand. Perhaps this is because my car was fairly clean and fairly new. 53535



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ratingratingratingratingrating by: Jason H08/12/2012

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The Hidden Hitch installed easily onto my 2011 Subaru Outback and looks great. Everything came in the box ready to install. I suggest taking off the back bumper to gain access to the frame rails to avoid drilling an access hole in the frame rail, the same as the OEM hitch installation. It only added approx 45 mins to my install. I preferred the 2" receiver over the OEM 1 1/4" because it allows for a much broader range of accessories. I have a 4x8 utility trailer and a cargo tray that will get some great use with this hitch. 51464



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ratingratingratingratingrating by: Bryan07/26/2012

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Was very simple to install. I didnt want to drill the holes in my frame so I removed the bumper and Installed it that way. There are some clips in each wheel well and a few underneath the back that you have to remove. Then with some gentle force, pull the bumper off. Then remove the nuts from the inner metal bumper from the car. This will give you nice access holes to insert the hardware for the hitch. See picture. Total, it probably took me 2.5 hours to do everything. 49426



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ratingratingratingratingrating by: Brian E06/11/2012

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Hitch is great. It was pretty easy to install. There was a little persuading needed to have the bolt holes line up as the mounting bracket ends seemed to be bent toward the center on both sides. I used the interior inspection holes and drilled them larger to install the blocks and bolts instead of drilling holes from the bottom exposed to the weather. I did the job myself, using a jack to help raise the hitch in place to bolt it up. I really recommend following the instructions provided by having someone else help you lift it in place. I think it would have been much easier. The hitch looks good and is tucked under the bumper, unlike the knee/ shin grabbing factory hitch for the Subaru Outback. 43629



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ratingratingratingratingrating by: Paul03/19/2013

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Rack went on very well to my 2013 Subaru outback (4 cylinder). I recommend taking the muffler off (vs. lowering) and reattaching after the hitch is applied. Took me about 90 minutes. If you can read and operate a drill you can install this rack. Outback has enough clearance to just lie underneath and work right there. Pictures taken with the Kuat NV bike rack attached ... another excellent product. 71530



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ratingratingratingratingrating by: Fran S.08/22/2013

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The printed instructions are nowhere near as good as the online video showing the installation. I was not fond of cutting holes in the frame so I did the install by enlarging one access hole (on each side) located in the trunk. Very clean installation. It looks like Ray and Stevie put the E-Trailer sticker on the hitch. (all wrinkles and crooked) 96314



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ratingratingratingratingrating by: Kevin H08/02/2013

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Excellent hitch, and super fast shipping! Arrived in pretty good condition (see picture of my "Frankenbox" which likely helped), especially considering how mangled the first one arrived (*see below). The only damage was to the labels - both the Hidden Hitch label and the weight-rating label were scraped up. I don't really care about the HH label, but having the weight ratings visible is a nice safety feature. Installation went really well. Hitch and Wiring Harness took about 3 hours, and that was working slowly and includes all cleanup. I love the video (in fact, I stumbled across it the night before my car was scheduled at the Subaru dealer for the hitch install, and it prompted me to cancel my appointment and buy/install on my own - SO glad I did too - saved me over $400!). That said, I did make a few modifications to the process shown in the video. I decided to access the frame holes from the top, as others have mentioned, rather than the bottom as shown in the video. This meant drilling through much softer metal, and cutting a hole in a place much less likely to be exposed to the elements. I had a whole saw bit (vs. step bit) so I opted for a new hole rather than expanding one of the existing holes. This also worked well because I was able to center the hole between the two "peek holes" giving fairly easy access to both the front and rear holes in the frame when snaking the bold leader cables through. That said, coming from the top did make this step harder than it would be from the bottom because the leaders are curved, and want to bend back in the direction they came from. This meant that they want to curve UP when you put them in from the top, but they need to go down. Since I had a partner in crime, it worked out alright, but it would have been very tough alone. After the hitch was installed, I simply held the heat shield back up in place and marked where the front bolt hit it with my finder. Then I drilled a hole there with the same 1 1/8" hole bit, and it worked perfectly, leaving much more heat shield in place than if I had cut off the entire corner as seen in the video.i * I originally ordered a 1 1/4" Hidden Hitch Mount (see below), which arrived in a smaller box. The box was clearly too narrow, and because it bulged out, it was ripped open and the metal was sticking out a bit. I had already ordered the 2" version at this time, and was returning this one, so I didn't open the box. 92925



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ratingratingratingratingrating by: Mitchell K.06/25/2013

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Fantastic hitch. Barely even noticeable under the bumper. Free shipping made it even easier to pick this hitch. I received my order in under a week. The box it came in was a little mangled and the hitch was missing its powder coat in a couple areas. The aft, inboard heat shield through hole on the hitch itself was about half a hole off from the subaru frame so I had to 'move' the hole to accept the heat shield hardware. All in all, seems like a real solid product. 86137



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ratingratingratingratingrating by: Tom06/11/2013

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I mounted my new trailer hitch on my Subaru Outback '12 today. I made the installation from above in the trunk rather than below. I've attached a few photos to illustrate this approach. It's a great product and it fits beautifully. 84020



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ratingratingratingratingrating by: Brett H.05/25/2013

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I was a little intimidated by the prospect of installing this hitch, but it turned out very well in the end. Many thanks to the excellent videos at etrailer and the comments from my awesome fellow-customers. Looks great, works great, and total install time was only about 2 hours. I'm reasonably good with tools in general, but little to no auto mechanic experience. Here are a few tips I found very helpful (many of them from the other reviews). Some would have helped me decide sooner to take the plunge: 1) The hitch actually installs on four bolt holes already provided in the frame by Subaru for installing a trailer hitch. The only reason the instructions have you drilling new holes under the car is to provide a way to fish the bolts through from the top, which takes us to our next point... 2) I highly recommend drilling down from the trunk area, rather than drilling up from under the car (thanks to the other reviews for this tip!). It's not only easier, but also means your holes aren't exposed to the weather. In fact, your new holes will be entirely covered by the snap-in panels in the trunk. Other reviewers have talked about removing the bumper -- in that case you don't have to drill any holes and I'm sure it's the best approach if you're comfortable doing that. 3) You must fully remove the rubber bumper hanger that is closest to the rear of the car. It wasn't clear to me initially, and I just took the bumper off the hanger, leaving the rubber hanger attached to the car. The hitch won't fit over the rubber hanger, and you'll be in no position to deal with it once you start trying to lift the hitch into place. 4) As others have said, removing the muffler entirely is probably the best way to go. I was a little concerned about doing that, but it was easy to get off and back on. If your car is very old, it might be tougher. 5) I had a second person assist me in lifting the hitch assembly into place, and cannot imagine trying to do that by myself. Definitely get a helper! 81947


Comments

Oops - when I said bumper hanger I meant muffler hanger. Whether you remove the muffler or just it down, youll need to fully remove the rubber hanger that is closest to the back of the car.

comment by: Brett H. - 6/2/2013


1590

Thanks for the update, very appreciated.

Patrick B - 6/3/2013



Comments

Wow, you did an excellent job of explaining everything you did. I agree, it sounds like drilling down instead of drilling up from the bottom of the carframe is the way to go. Once again thanks for the great job, Im ordering the hitch for our 2013 Outback today!

comment by: bruce v. - 9/30/2013


2119



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ratingratingratingratingrating by: Brian D.10/09/2012

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I purchased my hitch from Etrailer.com for a 2012 Subaru Outback. I was completely happy with the hitch, and impressed with the speed of the free delivery. The installation was done for me, by a local shop, and took less than twenty minutes. The shop owner noted that all of the parts were included and no additional pieces were needed. The hitch is well placed and is hardly visible. I have included a picture of the car, hitch, and new bike rack (with bikes). I will highly recommend Etrailer.com to anyone looking to buy a hitch. 56805



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ratingratingratingratingrating by: Deborah08/15/2012

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All installed already. 51719



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ratingratingratingratingrating by: John S08/14/2012

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Just installed this hitch this weekend on my 2012 Outback. Certainly the most-intrusive thing I've ever done to an automobile and apart from a bloody knuckle and sliced thumb, all went pretty smoothly. I opted to go through the observation holes as recommended by other reviewers. Seemed making two existing holes larger would be better than creating two new ones. I opened up the two holes nearest the front of the hatch area which made threading the guide wire to the back holes a bit tricky. I solved it by running a fish wire of my own up through the rear hole then attaching the provided wires to that and pulling the whole shebang back through. I installed this so I could use a hitch-mounted bike rack. I purchased the Softride Dura Parallelogram and had read on this site that it was necessary to also purchase the extender bar for that rack, so I did. Turns out this was an unnecessary purchase as it fit fine with the standard bar. So if you're planning on going that route, hold off on the extender bar until you find out if it's really needed. Oh yeah, have help. Although I'm certain I could have done this alone with some cleverness, having a couple extra hands made it far easier. 51683



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ratingratingratingratingrating by: Eric M.04/09/2012

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The hitch shipped and arrived promptly. I don't have a lift, but I put my Outback up on car ramps and instllalled the hitch that way. I had it installed in under 3 hours. I am very satified, and my wife is excited to be able to haul her bike! 36584


Comments

I have a 2011 Outback. Thanks for the picture with the bike rack. I plan on doing the same thing. Do you find the hitch sturdy enough for the rack 2 bikes and enough clearance between the bumper and the point on the rack? May I ask what type of rack you have? Were going from roof mount to hitch mount. Not getting any younger.Thank you,Joe

comment by: Joe - 5/20/2013


1522

A 2 inch hitch on an Outback will be quite robust and have no problems supporting a bike rack and 2 bikes, provided they fall within weight capacities. That particular rack looks to be a Yakima BigHorn 4, part Y02404. You can check out some other bike racks and many of them will have links to videos of test-fits on various vehicles. We have had several 2010-2012 Outbacks come through and tested.

Patrick B - 5/20/2013





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ratingratingratingratingrating by: Bob P04/03/2014

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The hitch fits the Subaru Outback (2014) perfectly, and it does not stick out beyond the bumper, which is good. I would mention three things. First, it IS possible to perform a 1-man installation, fairly easily, if you have a car jack. As shown in the picture, put a bucket with a cover on the car jack and raise the hitch up. Use 2x4 scraps or anything else you have to push the rails up exactly where you want them, attach the washers and nuts, and you're done. Second, pay close attention to the backing plates for the carriage bolts. The shorter one MUST go in the rear hole and the longer one MUST go in the forward hole. Otherwise the plate in the forward hole (which is too short) will spin and you won't be able to tighten the nut. Then, everything has to come out and you start over. Bad karma. Third, to drill the 1 1/8 inch holes through the frame, go to Harbor freight Tools, or to a good hardware store and buy a step drill as shown in the picture. It will cut through the frame like butter, and cut exactly the right size hole in seconds 123592



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ratingratingratingratingrating by: Travis03/30/2014

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My first hitch install. Install went well, I opened up the holes inside the hatch and fed the bolts down through. Removing the bumper was work than what I had time for and I perfectly happy with how this installed and I would recommend this to anyone. Bought this hitch to mount a 4-bike rack 122882



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ratingratingratingratingrating by: Suman C.02/01/2014

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etrailer is amazing. I ordered on a Saturday night late in West coast timezone and within a hour my order was processed and a shipping label was created. Daniel upgraded my order to 3-5 business days shipping at no additional cost and it arrived promptly. No damage to the box or the hitch. Followed all the great reviews here and took the trunk approach. Removed the muffler completely is the way to go. Widened the holes in the trunk and once the screws are snaked in, rest of the installation was easy. I used two jacks to lift the hitch in place and it made it was so much easier. With the help of my 13 year old son, we were able to finish the installation in under 2 hours. Now it's time to shop for a good bike rack to hold our 4 bikes :-) 115425



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ratingratingratingratingrating by: Evan S.01/11/2014

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First, I'd like to reiterate how great the customer service was from etrailer.com - honestly one of the best online shopping experiences I've had. On to the install...mine wasn't quite as trivial as some others, but it was nobody's fault but my own. I installed the hitch without jacking up the car which, while possible, made for very tight working quarters. I also forgot to re-install the heat shield, so had to remove the hitch completely. Typical me. All in all the install took me a couple hours. Thanks to the suggestions from others, I also went through the trunk to gain access rather than drilling a hole in the frame, which I really didn't want to do. It wasn't hard to go through the trunk, I used a step bit (also thanks to someone's suggestion) and enlarged one of the existing holes in the body. It did add some time though. It was trivial to thread the front hardware through, a little more challenging to fish it through to the back ones. I also removed the muffler, definitely made things a lot easier, especially since I didn't jack the car up. I did use my jack to lift the hitch into place, but it was still extremely nice to have a second set of hands to keep everything balanced and aligned. I'm extremely pleased with the result - the hitch is tucked away nicely under the bumper and looks great. Thanks etrailer.com! 112558



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ratingratingratingratingrating by: Benny T.01/05/2014

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Excellent fit on my 2014 Subaru Outback. I did not drill a hole underneath because the 2014 Outback has 4 observation holes in the trunk directly above the hits mounting holes covered with tape. All I need to do was enlarge them to insert the rectangular washer. Also instead of cutting the heat sheild I just drilled a hole where the bolt needs to pass..Easy installation. Took me less than 45 minutes. 111961



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ratingratingratingratingrating by: Drayer1012/30/2013

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This fits a 2014 Outback perfect. Do not hesitate if you are considering this hitch. The 2014 Outback actually has 4-1/2" holes in the frame directly above the 4 hitch mounting holes. They are covered with a round black piece of tape. I just drilled these out with a step bit big enough to allow the rectangular washer slip through. The advantage in doing so is your helper can push straight down on the bolt head when your underneath bench pressing, aligning washers and turning nuts. Simply tape over the enlarged holes when finished. Excellent fit and finish and highly recommended. Trailer connector 118467 also perfect fit and finish. 111487



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ratingratingratingratingrating by: Mario10/21/2012

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Had a great experience ... Customer service was good ... No time to install it myself so I got it installed by someone else .. Can't wait to use it!!!! 57780



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ratingratingratingratingrating by: Ian S10/19/2012

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I found this to be a very straightforward install. Excellent instructions and how-to video at eTrailer.com. Drilling into the bottom of the car, dropping the exhaust, and trimming the heat shield is not as intimidating as it sounds - provided you make sure you've got all the appropriate tools lined up in advance. I took the opportunity to purchase some spray undercoating to cover up the drill holes and cover some areas around the spare tire container that weren't very well covered by the factory assemblers. 57609



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ratingratingratingratingrating by: Jon L.08/14/2012

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I installed the receiver hitch today. Picture attached. 51645



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ratingratingratingratingrating by: Terry in Golden04/05/2012

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Excellent service and excellent product. The hitch fit perfectly and the installation video was spot on. My Subaru dealer wanted almost $900.00 for the hitch and installation. They were going to charge for 3.5 hours of labor at around $100.00 per hour. It took me 1.5 hours to do it my self with your very helpfull video. Two key things I learned were use plenty of WD-40 to help with the exhaust system mounts, and I used my roller floor jack in conjunction with a ball mount to hold the hitch in place when I bolted it on. I would have taken more pictures, but it went too fast and too easy. Thank you for the great product and service. Terry 36218



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ratingratingratingratingrating by: Bryan G.03/14/2012

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Install took about two hours doing it alone. Every think fit very well and the online video of the install were very helpful. The wires to put the plates and bolts in place were a big help. Make sure you use lots of lubricant on the exhaust hangers, it makes it much easier. THe hitch looks great, mostly hidden from view. I hope it pulls as well as it looks. Overall great product, great service, great people to deal with. 33827



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ratingratingratingratingrating by: Hugh V.10/03/2011

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Quick shipping. Had the hitch installed about an hour and a half after UPS dropped it off. Only issue was the width between the uprights was off a little and it took some prying to get the holes to line up. Suggest you measure the width before lifting up against frame. I had to spread it about 3/4" to get it to line up. From the look of the box it arrived in the problem may have been caused in transit. There were good sized holes in the box at both ends. It really looks nice on the Outback and is really tucked up and out of the way. I am very satisfied with the hitch and the service from eTrailer. 24996



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ratingratingratingratingrating by: Henry Taber01/24/2011

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Wow, this is a hard review...because everything fit up perfectly and went together exactly like the online video. I was amazed how easy it was. Took my nephew, who had never installed a hitch before, about 30 minutes for the hitch itself and about 20 minutes installing the wiring. Since the Outback had less than 500 miles on it he didn't want to break any interior plastic. I'm in a wheelchair and was getting the hitch to install a chair carrier platform on the back. It took longer to put the carrier together than install the hitch. 6029



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ratingratingratingratingrating by: Cap'n Ron02/28/2011

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Great product, perfect fit on my '11 Outback. Installation was straightforward and easy. I opted to widen the observation holes in the "trunk" with a step bit to fish the bolts and backing plate into place rather than drill through frame or remove bumper.8059



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ratingratingratingratingrating by: Bob B06/23/2012

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Ordered this hitch late on Thursday evening expecting to receive it late the next week. Order was processed immediately and hitch was here on Monday. Used the inside inspection port method as it was not only easier, but retained more structural integrity. As I only had 2000 miles on the car, I removed the muffler ( removed two hangers and unbolted from the tailpipe. This made the muffler side install very easy. I also chose to use a hole saw to cut a 1.5" hole in the heat shield for the bolt rather than cut the corner off. ( After removing the plugs from the frame, I reinstalled the heat shield and marked through the holes where the bolt would be). I did the install on the ground by myself. I used a motorcycle lift to lift and support the hitch while connecting the bolts. A few tricks made it easy. Insert the metal pieces in the frame with the long side front to back. It seats better in the frame and allows the bolt to stick through the frame more. After installing the bolts using the fish wire, I used masking tape to tape the spacer washer to the frame over the bolt. This made its install easier. I used a heavy chisel in the drilled holes ( inspection ports) to hold the bolt down while working on them. This prevented pushing them back up into the frame once the fish wire was removed. If you have a two people, one can do this with their finger. Total time to install was about 1.5 hours. Prior to the install, I used a grinder to round the corners and edges of the four steel bolt plates so they would not scratch the inside of the frame. I also coated with undercoating to prevent rust. 45379



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ratingratingratingratingrating by: Paul H.03/30/2012

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Easy to install providing you have some sort of mechanical knowledge . I did as another fellow did , I drilled my holes from inside the trunk area , as there was pilot holes already in place from the factory ! Much easier to install the plates/bolts this way , as they drop straight down , and at the same time , it keeps the frame rails sturdy . I didn't like the idea of weaking my frame rails , by drilling such a large hole in that area , and at the same token , allowing water to eventually rust the frame , even if a sealer is used . And last of all , be sure you have a second person to help align the hitch , when installing the nuts , washers and spacers . Unfortunately , Subaru only recomends a 200lb. tounge wieght , which to me is unexceptable and in turn limits me in what I'm able to tow . Just be sure you weigh your load before towing it !35607


Comments

thanks for the tip about drilling the holes from inside the trunk area.I agree with your reasoning on this. tc

comment by: Tom Crane - 5/23/2013


1539

We have seen a lot of people having success with this method.

Patrick B - 5/24/2013




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ratingratingratingratingrating by: Daniel Subaru Legacy GT 201009/10/2011

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Arrived on time. Easy to install but needed an extra hand from a friend. The hardest thing was putting the exhaust back on ( one of the rubber attachments is hard to refit) I just expanded the observation holes in the trunk instead of making a new hole on the exposed part of the chassis. Overall a great product, well built and easy to install. Will post pictures later.23716



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ratingratingratingratingrating by: kevinh07/26/2011

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Completely satisfied with this hitch. Looks great, not very noticeable, and is of quality construction. Details of my experience: 1) ordering/shipping - placed order at 11pm, had an email an hour later saying product shipped. Well, that seemed highly unlikely, but by next morning I had the tracking number. Package arrived in 5 business days. Box was a bit roughed up and hitch had some scuff marks, but it was going under my car so didn't make much matter. 2) installation - the video was a huge help. I mounted this hitch by myself and did it without using a lift or jacking the car up. Space was tight, and I had to use some creativity to support the hitch up on wooden blocks in order to get the bolts in place, so all that made the install take longer than it should have (about 2 hours total). You'll find that even though the muffler was lowered, it still gets in the way for drilling holes. I was skeptical about how easy the little guide wires would work for feeding the bolts into the car frame. I found it does work just like you see in the video -- I was completely impressed. One key step, which is mentioned in the instructions, is to thread the heat shield bolts part way in before torqueing down the nuts on the hitch frame. I found that the front heat shield bolt on the driver side did not line up perfectly no matter how much manual positioning of the hitch -- so I had to use a small board to pry the frame open a bit, leveraging off the spare tire well, in order to get that bolt started. Had I not done that before torqueing the nuts, never would have got the bolt in. Also had a frustrating moment when my 5/8" hitch pin would not go into the receiver hole -- thought the hole was undersized. Turned out a small metal "ear" was sticking out from where the hole was punched through. A few strokes of a file took care of that. My wife is completely happy with this hitch -- she uses it for a bike carrier and can now take her bike wherever she want to go. and, if the wife is happy, I'm happy.20309



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ratingratingratingratingrating by: Tim J09/04/2013

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I installed this product on a brand new, less than 50 miles, 2014 Subaru Outback 2.5 Limited. Product was delivered promptly with all the parts. The box worked as a great platform to slid in and out from beneath the car, instead of rolling around on the concrete drive. Installation, due to others comments, tips, and the video made this a great experience, saving me at least half when compared to the dealer cost of a hitch. I did drive the rear up onto a set of solid paver blocks when I started, to give me just a few extra inches to get under the car comfortably once the hitch was placed up under the car and finish the install. I used a jack to lift the entire hitch into place, which made the wife very happy. I also drilled down with a step-bit from the trunk, using one of the existing inspection holes (the front-most hole). Doing this required the use of a wire snake to get the wire leads for the retainer and bolts threaded from the rear-most hole to the access hole. If you drilled an entirely new hole in the middle of the two existing access holes, you may not need the snake to get the wires into place. The unit aligned with the factory holes perfectly, making the final steps of bolting down the assembly a real breeze. I sprayed the trunk access hole with undercoating just to be safe, then covered it with metallic HVAC duct tape. I would recommend this hitch to anyone contemplating adding a hitch to a Subaru Outback.98192



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ratingratingratingratingrating by: J.F.08/17/2013

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I installed this hitch on my 2013 Outback 3.6R. Even though I am somewhat mechanically inclined this installation took me a couple of hours due to a bit of OCD and not having any help lifting the hitch into place. The etrailer.com video was helpful but I made some changes. As some others have done, I enlarged the holes in the trunk versus drilling the frame underneath. The trunk metal is much thinner than the frame underneath and not really a structural part of the frame so it didn't bother me as much to drill it. I also drilled the heat shield holes versus cutting them as they are visible once everything is put back together (pic). To do this I just put the heat shields back with two bolts after removing the plugs in the frame, then I used a marker inserted through the factory holes in the trunk to mark the location for drilling with my hole saw. After the install was done I used metal hvac tape to cover the trunk holes for a clean look. For those interested, my local Home Depot sells 11/8" metal plugs in the hardware aisle that will snap right into your holes. The finished install is quite clean looking and the hitch is hardly noticeable. Note... the installation instructions say to torque the 7/16" nuts to 50 lb. ft. but they are actually 11/16".95574


Comments

Bolts and nuts are measured and identified by the shank diameter and threads. In this case 716 - 14, is the bolt size. This is how they are identified in the parts list and torque ratings. 11/16 is the size of the socket needed to tighten the hardware, but that does not tell us the actual size of the bolt and nut.

Patrick B - 8/19/2013

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ratingratingratingratingrating by: Steve G07/29/2013

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I am getting old enough that the idea of putting a trailer hitch on was not appealing but several reason drove me to etrailer. The dealer cost was staggering but the deal breaker was their hitch stuck out of the bumper and I just knew I would be banging my old shins on it every time I reached into the rear of the Outback. After doing a Google search, I found etrailer and was encouraged by the installation videos and the reviews. Based on reviews, I chose the Hidden Hitch and the T-one wiring harness. They arrived incredibly fast and in good condition. Based on all the reviews, I was able to install it myself in about three hours without even jacking up the car. All of the helpful hints discovered reading the reviews really helped. Removing the muffler completely really helped and was not that difficult. I also drilled the 1 1/8" holes for the bolt installation from the top and that worked great. I sprayed undercoating on all the exposed hardware underneath and sealed the holes I drilled on top. I used the 1 1/8" hole saw to drill the heat shield instead of cutting the entire corner off. One thing I would definitely recommend would be to use a torque wrench on the final tightening of the mounting bolts. I was able to get the wiring harness connected easily without removing the side panels - I just reached under the panel right were they said it would be and was able to pull it down enough to plug in the harness. Definitely would have been easier with a hoist and two people, but this old man got it done anyways! I would recommend the Hidden Hitch because of its perfect fit and no need to drill any additional holes into the bottom of the frame rail. It looks great on the car - definitely "hidden"! 92193



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ratingratingratingratingrating by: Gary K07/08/2013

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Bought a Hidden Hitch for my 2012 Subaru Outback. Box arrived beat up, but hitch was in good shape. etrailer delivered it quicker than expected. Installation was pretty straightforward. Needed to buy a 1.125 inch metal hole saw, and borrowed a torque wrench from the local auto parts store. Very happy, and would use etrailer again. 88182



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ratingratingratingratingrating by: Tim R.06/27/2013

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What sold me on purchasing my hitch from Etrailer.com was the installation videos and other information that was available on line. I received exceptional service throughout the purchase and I was very pleased with the product when I received it within three days of placing the order. I purchased the Hidden Hitch Custom Fit Class III - 2" for a Subaru Outback, and the installation took me about an hour and 20 minutes, and it was exactly as shown on the videos. I bought the hitch primarily to mount a bike rack, the Hollywood Sport Rider II, which fits perfectly on this hitch. I'm very pleased with etrailer.com and the Hidden Hitch product.86466



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ratingratingratingratingrating by: Aaron T.06/08/2013

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This hitch was installed on my 2011 Subaru Outback 2.5i. I received the hitch with a few paint chips where it poked through the box. No big deal. Since I'm OCD, I had a can of hi-temp flat black paint and started touching up spots and before I knew it, the entire hitch was painted flat black, which actually looks great. As far as the install goes, I definitely recommend increasing the hole size of the 4-holes in the trunk. They are covered with black circular tape. I took a 1-1/4" hole saw and took about 10 minutes to increase all 4 hole sizes. This is a far better alternative than removing the bumper. (Why anyone would want to do that is beyond me, or increase the hole size in their frame for that matter). I took some gray Rust-Oleum paint and painted around all of the increased holes and used black duct tape to cover all of the holes after that. Overkill on this part, but what's done is done. I used a Rino ramp to help me keep the hitch off the ground so I could install it myself. This method worked great. I ordered the wiring harness and installed it as well. All in all, the videos and reviews on this hitch were invaluable. I can't recommend etrailer enough, and I plan to order more accessories for my hitch as soon as I decide on the gear I want to haul. 83846



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ratingratingratingratingrating by: Colin04/02/2013

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I couldn't be happier with the hitch and the ease of installation. I read over the reviews and honestly, almost every review helped, and of course the video was very well done. For those who are little tweaked, I chose to mount the hitch without drilling a hole. All you need to do is remove styrofoam compartments in the truck section, locate the 4 black adhesive caps and remove. The forward holes, one left, one right, now need to be reemed out to a little over an inch. Using an round one inch rock grinding bit I enlarged each hole, took about 30 seconds for both holes. Next, using about 18 inches of somewhat medium gauge wire I went from the bottom mounting hole, underneath the car, to the access hole I earlier made larger. From there I taped the medium gauge wire to the fish wire with tape and proceeded to pull down the mounting spacer and carriage bolt. Without drilling a hole the hitch was mounted. The customer support was excellent, I don't do reviews, but felt compelled to do so after being treated with great service and a quality product. Patrick is a very good employee!73900



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ratingratingratingratingrating by: Earl Christian05/21/2011

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Received the hitch, for my 2011 Subaru Outback Wagon, after just a few days from ordering it. Installed it this afternoon - finally a break in the rain in NE Ohio. It was very easy to install. I installed it like the Subaru OEM - I removed the bumper cover, and bumper to put the backing plates into the frame rails - rather than drill the holes. The install would have gone a lot faster if I had drilled the holes. Scariest part was removing and installing the bumper cover - do it in warm weather so not tabs break off. Using it with my Saris Thelma 2 bike rack. So far so good!15022



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ratingratingratingratingrating by: John A04/11/2014

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First of all, let it be said that nothing trumps good engineering. My hitch and wiring harness harness arrived 2-3 days after I ordered it. Unlike others here, my shipping container was completely intact. Like others, the etrailer.com decal was crooked, wrinkled and looked silly. I removed it. The installation of the wiring harness was just as simple and the video suggests. In spite of the fact that the Molex connector was right where it was supposed to be, I could not find it right away. I used a bathroom mirror reflecting up and behind the trim panel to find it. There are some sharp edges and this may have saved a cut or two to my hand by not having to dig around for it. The hitch was also no more difficult to install that the video suggested. I strongly advise that you use a lubricant to remove the muffler hangers as they slide right off (and on again) with ease. Unlike some others, I had no problem drilling the access holes in the frame. Be sure your bits are sharp and good quality. I did however buy two plastic plugs to cap the holes and sprayed the bare metal with auto primer. One nice surprise was that the parts bag included 4 of the wire fish tapes. I planned to have to create these myself. They were absolutely perfect. I entered through my access hole and the lead end popped right through the other hole with almost no effort each time. I left the wires attached until after I positioned the hitch to the bolts. I made it easier to line the four up, install the spacer washers in the front and I also didn't risk pushing the unattached bolts up and into the frame. One word of advice: don't torque the hitch until you reattach the heat shield. Two of the heat shield screws need to pass through the hitch. If it's tight to the frame and the holes don't line up you need to loosen the hitch and reposition it. Total install time, including the wiring harness was about 2-1/2 hours. I didn't have an extra set of hands or it would have taken about 15 minutes less. It can be done alone, but it's awkward. The hitch looks great in that it's barely noticeable (and nicely recessed) under my bumper. I can't say enough good things about this product and etrailer. I saved hundreds of dollars and have the knowledge that nobody boogered up the undercarriage of my beloved Subie.124715



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ratingratingratingratingrating by: J B04/11/2014

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MY Hidden Hitch for my '14 Outback was a great price, arrived promptly, fit perfectly and installed easily (I used the method where you make your holes to install the bolts from inside the spare tire area). Took me about an hour and a half from start to finish, with a extra pair of hands needed only to help me actually bolt it up. Only knock I can think of is that I can see why some people report that their trailer hitches arrived hanging half out of their boxes, as my box had a softball size hole in it where one corner of the hitch had torn through in shipping. eTrailer should definitely work on improving their packing dept's procedures to ensure that the boxes contents (ie: heavy steel items with serious corners) can NOT shift around and so easily punch through their boxes. A few pieces of cheap pallet wood, or thick cardboard zip tied to the hitch would go a long way toward that goal.124640



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ratingratingratingratingrating by: Scott L.04/10/2014

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Perfect fit, great product. With a little forum research I put this hitch on without a hitch! Anyone doing this to a Subaru Outback should do the research and DO NOT drill holes in the frame. The OEM bumper removal way was not hard. Tossed in a LED light from here which looks great when you're not towing something. Can't wait to tow something with my Do It Myself hitch, saved many hundreds and made me proud (the OEM hitch sticks out so this one is better than factory). The Subaru forum was indispensable help for this project. A lot of reviewers wrote of damaged packages and scratching, mine was perfect. Box to bumper in three hours, average mech. skills. 124569



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ratingratingratingratingrating by: J Mckay04/04/2014

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Installed easily, but I had a lift and a helper. Not impossible by yourself, but much more difficult. Take the muffler off, its much easier. Don't cut the heat shield. Use the holesaw that your bored the hole in the frame ear with and cut a hole in the heat shield. It leaves it stronger and looks much neater. Mark it by pushing it up on the hitch bolt after putting two of the heatshield bolts in loosely. Also, put the heatshield bolts in loosely before tightening up the hitch. There is enough play so that the heatshield bolt holes can be covered by the hitch.123815



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ratingratingratingratingrating by: Kam M03/28/2014

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I purchased this hitch for my Sub OB 2013. Etrailer gave me expedited shipping without any extra charge. The package was received before time and am very happy with quality and service of etrailer. Keep it up.122655



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ratingratingratingratingrating by: marsh25103/21/2014

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Installation was on my new 2014 Subaru Outback Limited 2.5. Received Hitch and wiring lighting quick. Installation took about 2 hours (mainly because I would stop and check out the NCAA tournament). Used technique posted by others who posted on this site. I did the installation solo. Used a step bit and enlarged holes already provided by Subaru. Removed muffler completely. Drilled hole using my step bit, in heat shield rather than cut out (gives it a more finished appearance). One thing I did that helped considerably since it was a solo install. I have a floor jack and I clamped the hitch in the mouth of the receiver with vice grips to the lift platform of the floor jack. I just rolled the hitch under the bolts, threaded the wire attached to the bolts through the hardware, jacked the hitch up slowly until bolts came through the hitch holes and secured and torqued the nuts. Highly recommend this hitch. Will use e-trailer again.121595



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ratingratingratingratingrating by: Bill03/20/2014

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Trailer hitch arrived in perfect condition. The installation instructions were clear and easy to follow. The hitch is excellent quality. It only took about an hour to complete the installation on our 2014 Subaru Outback 3.6R.121481



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ratingratingratingratingrating by: Bob J03/11/2014

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I bought the Hidden Hitch Trailer Receiver with electrical harness and ball mount. It was all very easy to order using the step by step method on etrailer's web site. I have a 2010 Subaru Outback and it took about 20 seconds to figure out what I needed. I wanted a hitch that I wouldn't be hitting with my chins everyday and etrailer had it. I haven't installed it yet, but it looks easy, and the videos etrailer supplies will answer any of my questions. I've ordered from etrailer before and have always received the right parts in just a few days....and the parts are always of the highest quality in my opinion. Their free shipping is another amazing service they supply. I am completely satisfied with the products and service I receive from etrailer.120248



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ratingratingratingratingrating by: Santiago03/10/2014

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The instructional video on the site was a great help. But even better for this particular installation were the tips from reviewers who had done it themselves. eTrailer has a well rounded community and great techs that answer all questions promptly. I bored out the holes for the brackets from the top. Painless. The only part that caught me off guard was that I could not bolt the hitch on without a buddy helping me to hold it up. The thing weighs 50 lbs~ and without jacks or the car lifted it was impossible for me to bench press the hitch while I bolted it. Definitely a 4 hand task for me. 120147



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ratingratingratingratingrating by: W. W.03/03/2014

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The hitch fit well and went on as per included instructions. No surprises - which is a good thing. I followed the advice published in previous reviews to take off the bumper of my Subaru Outback to gain access to the existing screw holes in the frame, rather than drilling additional holes for access. A bit more work, but likely a more durable result. Count me as a satisfied customer.118376



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ratingratingratingratingrating by: Todd H02/06/2014

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Etrailer.com was the perfect site for me. I am an research junkie and I was able to select the best hitch for my 2012 Subaru Outback using all of the tools available (customer reviews, installation videos, photos, Q&A, etc.) The hitch was delivered in 2 days in great condition. Installation took me about 1:30. I could not get the muffler bolts to move and didn't want to risk breaking anything, so I lowered the muffler assembly. That added a little time. I elected the top down installation that others customers suggested and found that to be pretty easy. The one thing I would add is that most DIY customer reviews overlooked torquing the bolts to specification. I would highly recommend purchasing a torque wrench ($25-30) at your local hardware store and doing so. I suspect the etrailer.com techs would say this is a must do for good reason. Not only would I use etrailer.com again, I just upgraded my bicycle rack to a platform style.115874



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ratingratingratingratingrating by: Microbiker01/28/2014

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I just installed the 87568 Hidden Hitch 2" Receiver on my 2014 Subaru Outback (2.5). Dealing with etrailer was wonderful and I highly recommend them - not just OK - they are a real pleasure to deal with. The website is helpful and clear, product was exactly as described and was shipped the same day I ordered (delivery in 5 days). It arrived in excellent condition with everything I needed (including fish wires they used to sell separately). Videos, written comments/pictures from other customers and even the instructions that came with the hitch were very helpful. It took me about 2 hours to install in my garage. The Outback is pretty high off the ground so I had no problems fitting under the car. I followed the approach other customers suggested, expanding access holes inside the car, instead of drilling new holes in the frame below the car. Basic procedure was as follows. 1) Remove muffler by spraying rubber hangers with WD40 and loosening 2 bolts. 2) Remove the heat shield. 3) Remove cargo tray and spare tire cover from inside the car. Snap off the carpeted covers from the left and right sides (these just snap off). 4) Remove the polystyrene trays on left and right - note these are clipped to the metal below (I found it very tricky to get these loose and actually broke the tabs on a couple of the clips). 5) Peel off the black tape circles covering access holes (you can see the hitch attachment holes by looking through these). Enlarge holes (2 on each side) to 1 1/8" using a step drill bit. Note that metal shavings will fly so use safety glasses and cover spare tire so they don't get where you don't want them. 6) Fish the bolts through holes as described in the instructions. 7) Flatten the cardboard box and use it to slide the hitch under the car below the mounting bolts. 8) Raise the hitch and put washers and nuts on as described in instructions. Note this step is a little tricky physically. I did it alone but an assistant would be helpful. The rubber muffler hanger has to go through the cutout in the hitch so think this through before you start. I did it by raising the right side of the hitch (non-muffler side) first and securing loosely with washers/bolts. I then raised the left side and slid under it so hitch was briefly supported on my chest. I pressed the hitch up while twisting the rubber muffler hanger to guide it through the hitch hole. I then tightened all fasteners as instructed. I sprayed some undercoating material on the bolts. 9) Hold up the heat shield to see where on of the hitch bolts interferes. I used the step drill to create a hole in the heat shield instead of cutting as instructed. Attach modified heat shield. Reinstall muffler. 10) Inside car, cover access holes with tape and reinstall interior padding and trays. Clean up and done! 114980



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ratingratingratingratingrating by: Roderick11/24/2013

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As others have suggested, I drilled a hole from inside the spare tire area for installing the bolts. Again, as has been noted before, it is difficult to run the fish wires to the bolt holes as the fish wire's natural bend makes them want to go in opposite direction. Doing this job myself, I solved this problem by shoving another piece of semi-flexible wire (about 20" long) up through the bolt holes. With a small loop at the end to this piece, I was able to snag it when I saw it near the hole I had drilled. I then ran the end of the fish wire through the loop of the second "fish wire", bent it back onto itself to form another loop. For added security I taped both loop ends securely so I wouldn't loose the fish wire inside the frame channel, and pulled both wires out the bolt holes. Worked great! One other small note, just before you do the final tightening of the four hitch bolts, screw the two heat shield bolts through the hitch and into the frame. Now tighten and torque the hitch bolts. You can now remove the two heat shield bolts and install the heat shield. The alignment of the predrilled holes in the hitch were not exactly dead on and this step will prevent some frustration and spewing of expletives when trying to install the heat shield.108312



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ratingratingratingratingrating by: Rich K.11/02/2013

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The hitch arrived via UPS in just a couple of days from ordering. Installation on my 2014 Outback took about two hours. Instructions were very good and the advice on the web site from other users who installed the hitch on their vehicles was great. I drilled the access hole from the top as suggested by other users. I removed and reinstalled the muffler to make for easier access during installation which was quick and easy. All in all, I'm very satisfied with the hitch and the lighting adapter.106083



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ratingratingratingratingrating by: Joe D10/28/2013

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I ordered the hitch on a Tuesday and received it Thursday, and this was with the free shipping. I had watched a couple of installation videos at etrailer before ordering. They convinced me the project was doable. The instructions that came with the hitch were accurate and all parts were included. The Subaru has just enough ground clearance that I was able to install the hitch myself with the car sitting in the carport. A few tips: -Safety glasses or face shield for the drilling. Long sleeved shirt will keep hot chips off of your arm too. -If you're scooting around on the floor as I was, make sure to slide out and sweep up the chips after drilling. -Remove the rear-most rubber muffler hanger before mounting the hitch. The clearance hole in the hitch is large enough for the hanger post but not the rubber. Based on my experience, I highly recommend etrailer. I will be purchasing from them again. 105378



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ratingratingratingratingrating by: Josh R.10/07/2013

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Package came faster than expected and in great shape. No real issues installing: drilled holes through the cargo area rather than below in large part because I did not jack it up or use ramps. Did remove the muffler and my wife help hold it in place when bolting it on. Looks good! Haven't used it yet though, but seems solid and don't expect any issues. Also got the t-1 wiring harness which was really easy to install. Glad to have everything fully installed for $200!102872



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ratingratingratingratingrating by: Thurman K.09/16/2013

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The hitch appears to be of high quality. It is heavy-gauge and the finish looks like it will withstand the weather for a long time. It came well packaged, and with all the hardware securely attached to the hitch itself -- not just loose in the box -- very nice. Installation went almost as smoothly as in the video :-/ After getting past 1. Deciding it was OK to drill two big holes in my new car, and 2. Actually drilling two big holes in my new car, the installation went pretty smoothly. The toughest part after the hole drilling, since I did it in my driveway, without benefit of a lift, was wrestling the hitch into position and getting the first two nuts threaded on. I used a floor jack to help me get the hitch in position. In hind sight, I should have cut a wooden bar of about 2 x 2 inches, and stuck it through the receiver out the front side so the jack could lift the hitch at its center of gravity, then I could have jacked it straight up into position. A nice addition to the kit would be two plastic plugs to use to fill the access holes. I used some spray-on undercoating to protect the drilled edges.100094



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ratingratingratingratingrating by: Jeff P09/04/2013

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the hitch was delivered in only 2 days and was exactly as promised. The installation instructions and videos are great. they are an amazing asset considering how much time goes into making them. the only issue I had was that the hitch tore holes in the box during shipment and thus at some key contact points the paint finish was chipped off. Since I had some spray primer anyway to protect the holes I was drilling in the frame, I used that to cover the paint chipped areas on the hitch also....but still not as protective as the original coating I'm sure. Maybe some extra protection during packaging would help avoid this. it would probably not take much.98240



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ratingratingratingratingrating by: Corey S.08/16/2013

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Haven't installed yet but product is as advertised. Best part was the free upgrade in shipping from etrailer. Now instead of waiting to install the hitch I can get it done this weekend. Would definitely buy from them again.95427



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ratingratingratingratingrating by: Jason S08/12/2013

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The product arrived quicker than expected and the package was in good condition. I Installed it myself in about 3 hours, following directions that were posted on the www.subaruoutback.org/ forums and a PDF instructional document from Subaru, as well as the instructional video here on etrailer. One note on my install ... I followed the Subaru directions for install which called for the removal of the bumper to access the holes to feed the nuts to screw into the hitch receive, as opposed to drilling holes under the car. I felt it was better to take a little more time and effort rather than drilling into the frame of the car, which could eventually be susceptible to corrosion..94520



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ratingratingratingratingrating by: Sean T.07/27/2013

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Super fast shipping. Installation was fast, about half an hour. Video posted for my vehicle made installation easy. Using a hole saw didn't work out too well, so I used a stepped cutting bit. Overall very happy.91894



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ratingratingratingratingrating by: Marc07/05/2013

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Excellent! No trouble with installation after watching the video and reading other comments. I drilled from the trunk rather than below...seemed much easier (by the way, you don't need to remove the spare tire). I did it alone which easily added 20 minutes when it came to lifting the hitch into place; I definitely recommended getting someone to help for this one step. Another point - if you remove the muffler and leave the rubber "holders" on the car, then you'll need to thread one of them through an opening on the hitch. It's a bit tricky but it can be done. The alternative is to remove the rubber piece, but it's not that easy. In the end I'm glad that I purchased this and installed it on my own. Thanks!87884



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ratingratingratingratingrating by: Steve H07/04/2013

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Very easy to install thanks to your video . Had a hard time finding the 1 1/8 drill bit . You should provide 2 longer bolts for the heat shield since the original ones going through the hitch are so short I was only able to get 2 turns before they started to tighten . Had to run to the store to buy longer ones . Otherwise happy .87603



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ratingratingratingratingrating by: Happy Customer07/03/2013

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etrailer processed and shipped my order promptly. The package arrived the next day in perfect condition. The installation instructions were very easy to follow. I installed the hitch via enlarging the drain-holes in the rear cargo compartment area (inside the vehicle) rather than drilling the frame rails (underneath the vehicle). Additionally, I did not cut a large rectangle out of the heat shield, rather I drilled a 3/4" hole through it to allow for the hitch bolt/nut to pass through. Total installation time was 1.25 hours and I was going slow and cleaning up as I went along. I would recommend this product and vendor in anyone.87209



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ratingratingratingratingrating by: Gary K06/30/2013

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Trailer hitch receiver arrived a couple days later than I hoped and had 2 paint scrapes upon delivery. I'm sure some black Rustoleum will take care of it. Otherwise everything is as good as possible. The videos are helpful, thanks.86815



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ratingratingratingratingrating by: penoby06/30/2013

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Quick delivery! Made my bolt access through the interior as suggested by other reviews.Great idea! An electrical knockout stepped bit works well for holes. Sabre saw or hole saw would also work. My wife operated floor jack with a block of wood on it to lift the hitch, while I positioned and bolted it in place.86787



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ratingratingratingratingrating by: Al06/28/2013

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Box was pretty well banged up when it arrived but the hitch only had some minor cosmetic damage. Some Rustoleum enamel fixed it up. Bubble wrap to keep the hitch from slamming around in the box? The Hidden Hitch is a high quality product. Very well made!86644



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ratingratingratingratingrating by: John C.06/27/2013

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I'm very happy with the timely delivery and condition when received. I watched the install video on-line, which was very helpful. The instructions that came with the hitch were also very good. The video said that the install would take approx. 1 hour. It took me about an hour and twenty minutes. I was working on the ground with no lift. Very easy installation. I will recommend this product to anyone that asks.86408



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ratingratingratingratingrating by: Peter O06/21/2013

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Solid, well made, premium welds, accurate sizing for Subaru Outback, quality paint finish My experience with ETrailer was first class in every way. They were professional and well informed, and their delivery and products were perfect.85409



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ratingratingratingratingrating by: Pablo05/29/2013

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Box was badly damaged when it arrived, but the hitch and parts were intact. The paint was badly chipped in several locations but they are in locations where they are not visible after installation. Installation was straigth forward from the video. The paper instructions are pretty horrible. I did the installation from inside the tire area so I did not have to drill holes in the frame. Took about 2-3 hours including a lengthy search for the plug by the tire well.82329



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ratingratingratingratingrating by: Phil T.05/19/2013

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This is at least my 4th trailer hitch I have purchased from etrailer. In this case, it topped already great service and product. This hitch was sent on time, everything was there, instructions were clear, and the quality of the product is tops. 80926



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ratingratingratingratingrating by: James B05/02/2013

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Instructions and videos are spot on. Quick delivery. enlarged the front holes via trunk rather than underneath to get the hardware inside the frame as others have done, I think this is the way to go especially since you need to be in that area to connect the T-harness for wiring anyway. 78674



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ratingratingratingratingrating by: Norm L04/28/2013

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I installed this myself using the instructions and the installation videos on this site. I did not have any problems although it would have been easier with another set of hands. I used the hitch to pull a trailer full of kayaks across the country and back and I'm glad to say that this product worked well for me. 78230



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ratingratingratingratingrating by: Joe S.04/26/2013

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The instructions were clear and fairly easy. Removing the rubber mounts for the exhaust could have been covered more. This was the most difficult part of the process. Also knowing how to drill the holes could have used some suggestions on what type of drill or hole saw would have been helpful. I have used the hitch several times for my bike rack. Is nice not having to disassemble my bike when I want to go ride somewhere.77945



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ratingratingratingratingrating by: Greg04/22/2013

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I'm not overly mechanical but took this on with no issues. Took about 2 hrs. Chose to access it from the top versus drilling into frame and it worked like a charm. I purchased the wire harness as well. Both came in the same well packaged box. Only issue I had during installation was finding the Subaru OEM wire harness on the car...the lead was very short and was not as accessible as I thought it would be so if you don't find it right away keep looking. Over all very please with product and service from etrailer and looking forward to putting it to use77293



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ratingratingratingratingrating by: Juliana04/14/2013

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Although we have not used the hitch yet, we are very happy with the product. The installation was fairly easy and the video on the website was very helpful. In addition, we are very impressed with the customer service in that we received email updates every step of the way--ordering, shipping and delivery. Thank you!!!75949



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ratingratingratingratingrating by: Alexander03/26/2013

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A trailer hitch is essentially a trailer hitch. However etrailer makes getting one super easy. In addition to selling great products and providing free shipping, etrailer provides you with simple how-to videos that can save you some serious cash on installation. This is the second hitch setup I have ordered and installed from etrailer and I couldn't be happier. I even got my buddy to order a setup for his Forester. 72709



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ratingratingratingratingrating by: tom03/21/2013

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Great trailer hitch! It arrived 1 day early and installation was very straightforward with the instructions and videos available for my 2013 Subaru Outback. I will definitely be back if I need another trailer hitch someday. Thanks etrailer!71746



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ratingratingratingratingrating by: Kurt03/17/2013

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The hitch arrived fairly quickly and only had a few scuffs in the paint which I excepted when shipping an item of this size and weight. The installation was straight forward and the instructions, both paper, and video were helpful. I was able to install it on my 2013 Subaru Outback in just a few hours taking my time. I didn't have to jack the car up, the whole process was with the car on the ground. I used a box to support the muffler and completely removed it from the car. I used blocks of wood to help lift and position the hitch into place. I removed and relocated the stickers that are visible on the bar to give it a cleaner look.71196



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ratingratingratingratingrating by: Rafael03/12/2013

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My hitch Receiver not only looks rugged, it is tough, heavy and very well made. Good quality material and paint job. I watched the installation videos and re-read the installation instructions and decided to install the bolts and plate through the top access holes. Great install, very happy with my purchase.70357



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ratingratingratingratingrating by: Donald03/06/2013

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Perfect. Well made, just as described. Had no issues except I enlarged the holes under the inside decking (directly above the location for the mounting bolts) for inserting the bolts. This process is easier and no additional holes drilled outside.69172



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ratingratingratingratingrating by: Scot03/04/2013

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Followed the video and instructions and installation was straight forward. I used an extra set of hands while holding it in place to first attach the washers and nuts and one rubber connector for the exhaust system was tougher to get back on because of the tight space, but persistence and patience got it done. I widened the forward observation holes in the trunk with a dremel to drop in the plates and bolts. I used black rust paint to protect the edges and duct tape to cover the holes to keep and exhaust out. The hitch came a little dinged up with some of the paint on the corners chipped off (no box, just the address and parts bag shrink wrapped to it). I painted it, but expected it to come in a little better condition.68704



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ratingratingratingratingrating by: Rick U02/09/2013

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As described. Video made installation a snap. Some drilling required and you need a second hand to lift and hold hitch in place....or use straps on the muffler mounts to pull it up temporarily like I did.65554



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ratingratingratingratingrating by: Rick O11/19/2012

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The hitch arrived on schedule and the install was pretty easy. Thanks to the suggestions of other customers I widened the observation holes from inside the car rather than drilling new holes in the frame. I also pulled the muffler rather than mess with holding it up with a strap. I propped the hitch into place using a couple of 2x4s so an extra set of hands were not needed. The only issue I had was that the nuts supplied in the package were 3/8 and the carriage bolts were 7/16. I spent a little too much time trying to get the too small nuts on, thinking that I was just not coordinated enough. I finally pulled one of the bolts back out and verified that the nuts were the wrong size. I made a quick trip down to Ace and got the correct size nuts. All went well after that. The video instructions, the correspondence and the quick turn around on the order were all excellent but I have to give 4/5 for the wrong size nuts.59704



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ratingratingratingratingrating by: Gasman11/12/2012

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The hitch and wiring harness are great. Installation was a breeze. Watch the video a couple of times and you will hardly need the written instructions. A perfect fit for my Outback. AND it arrived 2 days after ordering. Great service as always. This is my 3rd hitch from etrailer.59307


Comments

Hey - Im a Gasman too. And I cant decide on which hitch to put under our Outback. Thanks for your info.

comment by: Another Gasman - 12/17/2012


657

They will all fit just about the same as the designs are very similar. The Curt uses a round tube main and the Hidden Hitch and Draw-Tite use square tubes. The Curt does have a lower weight rating, but check the manual of the Subaru as it may be lower than the Hidden Hitch or Draw-Tite. Definitely stick with the Class III 2 inch models. There are far more options available for 2 inch hitches than 1-1/4. As always, you must abide by the ratings of the lowest rated component.

Patrick B - 12/17/2012





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ratingratingratingratingrating by: jack g09/29/2012

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It took me about three hours to install this hitch. Everything fit perfectly. The video installation guide made it seem like I was doing it the second time,not the first. I don't have a lift so I did it on the ground, there was enough room underneath the Outback to do it. The trouble I had was the pilot bits of the hole saw kept breaking. I finished it by using a piece of 1 /4 inch rod as my pilot bit. I removed my muffler as my car was new, I think that made it easier and would recommend it to anyone with a new baru. Shipping was fast and free, directions were excellent, product was perfect. So, you see, I liked it56122



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ratingratingratingratingrating by: jack g09/29/2012

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It took me about three hours to install this hitch. Everything fit perfectly. The video installation guide made it seem like I was doing it the second time,not the first. I don't have a lift so I did it on the ground, there was enough room underneath the Outback to do it. The trouble I had was the pilot bits of the hole saw kept breaking. I finished it by using a piece of 1 /4 inch rod as my pilot bit. Shipping was fast and free, directions were excellent, product was perfect. So, you see, I liked it56116



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ratingratingratingratingrating by: John S.09/21/2012

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I am very pleased with my new hitch. Nicole helped me select the right model and even followed up with me after the hitch was shipped. Excellent customer service! I installed it myself and found the installation video on etrailer.com extremely helpful. I would highly recommend etrailer.com.55426



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ratingratingratingratingrating by: Larry L09/04/2012

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I used the "enlarge the inside observation holes" approach to getting the hardware in place, as well as removing the muffler rather than lowering the entire exhaust assembly, and it went pretty well; if you are working without a professional lift and have a floor jack I suggest using some mechanics wire to attach the hitch to the jack and using the jack to position, raise and hold the hitch in place while getting washers and nuts in place - makes it pretty easy for one person to do the work. Everything fit well and the result is very gratifying!53893



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ratingratingratingratingrating by: Mike B08/27/2012

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Everything was great. A couple things to note: The box arrived with a MASSIVE hole in the side. Good thing all the small bits are shrink-wrapped to the hitch. The e-coating had rubbed through in several spots. I took care of that with a little chassis black spray paint the day before installation. The written instructions for the wiring harness leave A LOT to be desired. There are many pieces of interior trim that need to come off and it would be handy to know where the attachment points are when taking these off. But we figured it out. By the way there is no way this will only take an hour to install. I went fast and was prepared before I started and it took 2 hours from beginning to end. This is my second hitch from etrailer. Super fast shipping and great customer service. I recommend them to all my friends and family.53147



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ratingratingratingratingrating by: Richard D.08/20/2012

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I needed a hitch for a 2013 Subaru Outback. etrailer provided great advice, service, and follow up. I had the hitch installed locally with the instructions I pulled from the etrailer page. Hitch (Hidden Hitch 87568) fits and looks great. I placed the Thule Vertex 4 bike rack on the hitch and I am ready to go. I also ordered and self-installed the T-One wiring harness 118467. Easy installation with no problem.52402



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ratingratingratingratingrating by: Bob A.08/18/2012

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The hitch arrived 2 or 3 days after I ordered it, not bad for free shipping. Installation took a leisurely hour and a half, including set up and clean up. The video gave me all the information I needed to install this solo on my 2013 Outback. The only thing I did different was instead of drilling 1 1/8 inch holes into the frame from the bottom, I enlarged a couple of access holes which already exist in the top, which can be accessed from the trunk. This was a piece of cake and feeding the hardware through these 2 enlarged holes was easy. I didn't jack up the car and I don't think jacking it up would have made the project any easier. Just make sure the exhaust has cooled down before starting the install. My only complaint about the hitch itself is that it had a lot of patches where paint had chipped off, or had never been applied. I sprayed some black rust inhibitor on those patches.52195



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ratingratingratingratingrating by: Terry K.08/11/2012

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Product quality very good, all parts correctly included but forward holes misaligned, had to pry apart uprights to reinstall heat shield. Also, no need to drill extra holes from below to install hardware. Just enlarge existing holes under rear floor mats using a cone step-drill-bit. Directions should be revised to illustrate this much simpler installation method. Overall I was very satisfied and would recommend this product to others. 51411



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ratingratingratingratingrating by: Charlie D.08/08/2012

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The trailer hitch install went fantastic. Everything went together exactly as described. All the parts are well made and finished. My only problem was that the instructions for the wiring harness were not as thorough as the hitch directions. But in the end everything went together well and works.50982



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ratingratingratingratingrating by: Tom W08/07/2012

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I installed the hitch on a Subaru Outback Limited 2012. I went to my car mechanic for the installation and asked him to watch the video before. The installation took last then an hour and that included the time to set-up of a complementary biking rack. Overall, packages arrived on time, the installation guides and videos are great and critical and the whole experience with eTrailer was great; the right price, the right service and product.50844



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ratingratingratingratingrating by: Cyndi C07/30/2012

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Hitch was delivered to my front porch, box still intact. Had a few friends install for me on my 2011 Sub Outback. No problems, used the "enlarge the trunk area holes" instead of drilling into the frame. Much easier and safer. Can't wait to tow my Aliner!49907



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ratingratingratingratingrating by: Stuart R.07/29/2012

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Hitch was a perfect fit on my 2012 Subaru Outback. I found the installation video very useful. I took the added step of removing the rear bumper cover and bumper to fish the mounting bolts in that way rather than drilling an access hole. That only added about an hour to the installation.49744



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ratingratingratingratingrating by: CV07/25/2012

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The hitch arrived with expedited shipping in 3 days, which was perfect considering I waited last minute and we are going camping in 2 days. The item was missing 1 "fishing wire" so we had to make one. Aside from that packaging was well done and all items/ instructions were there. The video doesn't show the real fun of fighting the muffler and reinstalling which would have been good for preparation. Took about 2 hours to install. I'd buy from etrailer.com again - good price, good product, and overall good support.49283



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ratingratingratingratingrating by: Ron M.07/23/2012

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I installed this product on a 2012 Subaru Outback. After viewing the video on installation, I felt this is easy enough. However, the video was an installation on a 2011 Subaru Outback 2.5 (four cylinder). My 2012 Subaru Outback is a 3.6 or six cylinder with dual exhaust. Prep for installation was as shown in the video but putting the hitch in place was quite difficult. I ended up removing the right muffler in order to get the hitch in position for mounting. No big deal, but Etrailer needs to address this issue with an addendum to the video or create a new video for the dual exhaust Suburu Outbacks. Still, thanks for a great product.....happy in Florida.49056



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ratingratingratingratingrating by: Alex C07/17/2012

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Super easy purchase, shipping and install. Hitch took me about 2.5 hours to install by myself. Video on page is perfect for showing you how to complete the install successfully. I highly recommend wearing a face shield, as well as a long sleeve shirt and gloves when drilling access holes, as the shards of metal given off are burning hot! Overall, quite easy to do at home with some general tools. Also having a buddy to help hold the hitch while connecting nuts and bolts is a good idea.48306



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ratingratingratingratingrating by: Dean07/10/2012

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Arrived quickly. Directions were clear and install video on etrailer made it even easier on my 2012 Subaru Outback. The hitch is great quality and was a perfect fit. People have already commented asking if it was the OEM hitch, that is how nice it looks.47382



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ratingratingratingratingrating by: Billme07/08/2012

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This hitch fit perfectly! Everything about the installation on the 2012 Outback went just as described in the video. There were no unpleasant surprises. The install can be done quickly if 2 people do it. I spent too much time trying to do it alone and finally had to get my wife to help with getting the hitch into position. Since I was also installing the wiring harness I enlarged the witness holes inside the car and installed the bolts/plates from the inside. Plus the metal is thinner and the holes were easier to enlarge. The hitch is primarily for a bike rack but I like having the option to tow something if necessary.47105



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ratingratingratingratingrating by: Bob B06/19/2012

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Order processing and shipping was extremely fast and item arrived in good condition ( including the box). I will be installing the hitch later this week and will update my review once that process is complete. Installation video looks to be very helpful and easy to understand. 44861



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ratingratingratingratingrating by: Tung06/15/2012

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Installation note did not mention that you have to drill a 1 inch hole on each side of your car frame to install it. I took me about 3 hours to install it on my Subaru Outback with my wife helping me. Whomever said installation was easy must not have installed it on an Outback.44215



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ratingratingratingratingrating by: Lee R06/08/2012

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I had bought the exact same hitch before from etrailer for my 2011 Subaru Outback. It was perfect. After that car was totaled, I purchased the same hitch again for my 2012 Outback. Again, I love how it looks and its quality. Thanks etrailer for being so helpful, too. 43266



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ratingratingratingratingrating by: Sharon D.06/03/2012

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My husband and I got it on Friday, used their great video to help install it on our new Subaru Outback...it took us 2 hours, but that was because of a few broken drill bits in trying to drill the tube under the muffler..it drops down but you still have a bit of an angle to get that 1 1/8" diameter hole in. But all was well...and we used it this weekend to put our bike rack on and go mountain biking and camping...It is great and the video for installation made all the difference!42580



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ratingratingratingratingrating by: Mark O.05/14/2012

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Ordered the hitch for my 2012 Outback and it worked great. It took me just over an hour to do the entire hitch (mounting and wiring) and I didn't take all the trim out to hook up the pigtail. Once you watch the video you'll know exactly where to find the plug and it's easy to connect without removing all the trim. :) Thanks etrailer for a great product and price!40478



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ratingratingratingratingrating by: BC05/12/2012

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just installed HH on my 2012 3.6R Outback LTD. I choose to use the access holes in the cargo area and enlarge them with a step drill. I removed the mufflers and the rest was fairly easy. The supplied wires are just the right length without any excess so I added some wire to them (needed for the holes further away from the access hole). I did the install on the ground and used a tool box to support one side of the hitch while I fastened the other side. I used the step drill to make holes in the heat shields instead of cutting the shield. Looks great. Just take your time and don't rush. I also added the wiring kit just in case . The hitch will mainly be used for a bike rack. This is the second HH I have installed The other is on my wife's 07 CRV. That install took 30mins.40212



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ratingratingratingratingrating by: Eric P04/23/2012

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Installed the hitch this weekend and it works great. I used the "bumper removal" option instead of drilling the holes and that gave me one less head ache. The video was great, I wish there would have been a picture on exactly where on the heat shield to cut, I had to rewind the video a lot to get my markings right, but the fit was perfect when I put it back!38100



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ratingratingratingratingrating by: DRD04/01/2012

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This hitch installed perfectly on my Subaru Outback. Perfect alignment of all bolt holes, etc. Great product. The excellent video instructions on the etrailer site show one muffler and one heat shield; this hitch went into a 6 cyl. model which has twin mufflers. No problems; you just do a mirror image installation on the other side. Be aware that, being a class 3 hitch, this is a heavy piece of metal to balance and position when you're flat on your back under the car. Just take your time and it all works. I took a couple of hours, working carefully and slowly. Packaging came through perfectly. This is my second etrailer hitch, and I highly recommend their products.35835



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ratingratingratingratingrating by: Mike L.03/26/2012

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The hitch arrived just as expected on the day expected. The installation instructions were easy to follow and I had no problem installing the hitch (especially with the on-line video from e-trailer). As a note to others I would plan on using jack stands in order to gain additional room under the vehical when installing the hitch.35134



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ratingratingratingratingrating by: Stephen R03/14/2012

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Ordered the hitch and light harness on a Wednesday, it shipped that day and arrived on my doorstep the following Monday. Everything was in excellent condition upon arrival. I installed hitch on Tuesday and it went in very easily. I did use research from the subaru outback forums that went into more detail then the printed instructions but they were very good. I just took the extra steps so I would not have to drill the frame rails. It looks great and my wife and I look forward to using it. Great company to do business with!33848



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ratingratingratingratingrating by: Leo L.01/14/2012

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Great product. Some paint was chipped off from delivery, but nothing that can be seen after installation. Install took me about 2 hours, but I did it without jack stands. The hardest part was removing the rubber from the exhaust. Everything else was straightforward.29697



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ratingratingratingratingrating by: Mickey01/13/2012

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Great product. It arrived quicker than expected and even though th box was beat up the hitch was fine. The video made it so easy to install. It took about 2 hours with the Outback up on ramps. Once installed, the hitch was barely noticeable. Excellent quality. 29624



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ratingratingratingratingrating by: Jayson R01/12/2012

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This is the second time I used etrailer and have been pleased both times. It is a great product and a super quick and easy dealer. I like how etrailer gave me options with regards to make of hitch. I wanted the block Hidden Hitch and not the rounded one. They had both! Plus the prices are spot on!29542



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ratingratingratingratingrating by: John M.12/30/2011

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I couln't believe how well this hitch fit my 2012 Outback. I didn't have to elongate any of the holes as everthing fit perfectly. After watching the installation video, I would add that you need to tell everyone to leave the fish wires attached to the 4 bolts as you will need to let the ends of the wires go thru the holes in the hitch when you are trying to position the hitch up and onto the mounting bolts. The wires help keep the bolts from being pushed back up inside the frame rail and aid in lining up the bolts into the holes in the mounting plate up against the frame rail.28916



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ratingratingratingratingrating by: PSC12/05/2011

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Very good product. Install was very straightforwa The only part that required tweaking was the muffler heat shield. It wouldn't fit on the way the instructions described. The installation video shows the heat shield being reinstalled without the hitch attached. I had to trim the heat shield more than described and sandwich it between the frame rail and the hitch. Otherwise, no problems.27687



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ratingratingratingratingrating by: 2012 outback11/25/2011

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Other then the "thin paint", that is minor, the fit was 99.9% perfect. Maybe about 1/8 " max. offset, but the main mounting holes were fine. Nit picking here, because that is the only negative Con. Very Happy ! The reciever fits just below the Outback bumper, and about three inches inset, so no bumping into. Strongly give it a 10 rating. 27379



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ratingratingratingratingrating by: Joem11/21/2011

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Easy install!!! After watching the video it made the installation even easier. Everything was delivered fast and fit as promised. I ordered two set of hitches and wire sets for two 2012 Subaru Outbacks and installed both in two and a half hours. That is including undercoating the cars at the same time.27282



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ratingratingratingratingrating by: Vu Tran10/21/2011

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I haven't installed the hitch yet so this is a review of etrailer. I will keep it short. WOW! If every business is like etrailer, we would not be in a recession right now. Customer service here is just unreal. You will be followed up every step on the way as soon as you click your mouse to order your hitch. They bumped up my shipping to expedited shipping for free just because and it even came a day early. I'm in DC and it came in 3 days from Missouri! Truly outstanding!!! By the way, this is the only third rating in my entire life. I only rate excellent ratings.25940



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ratingratingratingratingrating by: Carl G.10/15/2011

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Arrived with chipped paint in a destroyed shipping box so I touched up with spray semi-gloss black Rust Oleum. Perfect Fit and looks great. I chose to enlarge the inspection holes in the inside trunk area by the spare tire rather than drill through the frame on the outside. Only 2 holes through light sheet metal then touched up with spray paint. Eliminates new intrusion routes for contaminants that drilling through frame would have caused. Fish wires are awesome! Great overall experience!25626



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ratingratingratingratingrating by: Becky & Read08/20/2011

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The hitch came quickly and as described. With the help of the video we were able to install the hitch on the Subaru under a shade tree. It' summer in southern Mississippi and the temperature quickly goes to 90 in the middle of the day. We didn't have a 1 1/8 hole drill so we had to use a step drill instead. This worked fine, just took a little longer. Safety glasses are a must since there are lots of metal filings flying around while drilling. All holes lined up and the fish wires worked perfectly once you understand how they work. A little trouble getting the rubber hangers back on the muffler, just needed a little more leverage. I did most of the work under the car and my husband was the assistant. Can't wait to hitch up the camper and head to where its cool!22345



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ratingratingratingratingrating by: John M08/15/2011

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All was as promised--good quality item, great installation instructions and video. I went thru the trunk bottom and enlarged the drilled holes over the two forward bolt locations, instead of drilling the frame. Much easier to cut the trunk metal (I used a Craftsman Multi-tool) and then just taped back over the cuts similar to the original tape.21946



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ratingratingratingratingrating by: David T.06/28/2011

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Hi Katie. I received my hitch yesterday and within an hour and a half I had it installed. everything was as promised and fit perfectly. I am now considering getting a 4 bike carrier,hitch mounted. thank you for your prompt delivery. I don't know if I can figure out how to send a picture,but it looks factory installed. thanks. David T.18061



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ratingratingratingratingrating by: DK06/17/2011

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Product came as expected and real quick. This is my 3rd hitch I have bought from etrailer.com. Great experience with all 3. My only gripe is with the box that it came in. It seems during transit the hitch ends up coming through the box and comes to my house with the powder coating flaking off in places since it looks like the box was dragged or rubbing during transit? Not sure if this is UPS or not. Not a big deal to spray a coat on before mounting to make sure no rust forms, but what a pain. I would expect it to come ready to go without that.17187



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ratingratingratingratingrating by: Sean C.06/10/2011

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This was a great product and great kit. The video was right on the money and the fish wire that attach to the screws made all the difference when getting them in the frame. If you have all your tools ready from start to finish should take you a little over an hour. Great product. 16670



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ratingratingratingratingrating by: Boyd G.04/05/2011

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This is a well-made product that comes with clear installation instructions and the necessary hardware. Even though the instructions recommend two people working under a lift, I was able to complete the installation alone with the car parked in the driveway.11141



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ratingratingratingratingrating by: Gerry Andre03/04/2011

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.This was the best service I have had internet shopping in quite a while. The hitch bolted up perfect and the internet video got me off to a great start. I also ordered the wiring harness and it worked great as well. I will definitely use this site again. 8497



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ratingratingratingratingrating by: jaydee02/22/2011

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Just arrived and haven't installed it yet. Videos and instruction sheets are straight forward and informative. Will install items tomorrow. Had similar products on my last car. The whole process to date has been seamless. The ease with which I placed my order; the speed with which my order was processed; the quick shipping and delivery with the adversity of in-climate weather made this one of my best on-line transactions. Thank you.7649



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ratingratingratingratingrating by: Henry Taber01/24/2011

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Wow, this is a hard review...because everything fit up perfectly and went together exactly like the online video. I was amazed how easy it was. Took my nephew, who had never installed a hitch before, about 30 minutes for the hitch itself and about 20 minutes installing the wiring. Since the Outback had less than 500 miles on it he didn't want to break any interior plastic. I'm in a wheelchair and was getting the hitch to install a chair carrier platform on the back. It took longer to put the carrier together than install the hitch.6028



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ratingratingratingratingrating by: Oscar W12/07/2010

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Hidden hitch perfect for the Subaru OB Etrailer shipped the hitch and the wiring kit very quickly and the package was there before I even picked up my car!! I tow a boat for a living and needed the proper hitch for my Subaru Outback. The boat is very light but having an overbuilt product is much safer. The installation was super easy as I watched the video and proceeded accordingly. The one thing I want to add is that I removed the mufflers from the car. Since the vehicle was brand new, the bolts were easy off and easy on which gives a lot more room to maneuver the hitch around during installation.3795



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ratingratingratingratingrating by: John M.08/28/2010

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Great hitch for the Outback Just finished installing the Hidden Hitch on my 2011 Outback this morning. It arrived via UPS very quickly from etrailer.com. Thanks to the great installation video on this website, the install was pretty easy. I bought the entire package - hitch, ball mounts, and wiring and it all works great!3391



- 87568

ratingratingratingratingrating by: Larry H.07/11/2010

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Relatively easy to install The hitch was relatively easy to install thanks to the detailed instructions provided and most importantly the how-to-video. After reading the instructions and watching the online video numerous times, I felt confident in installing the hitch. Job completed!! 3227



- 87568

ratingratingratingratingrating by: Larry H.07/10/2010

Is this review helpful?


Relatively easy installation The hitch was relatively easy to install thanks to the detailed instructions provided and most importantly the excellent guidance of the online video. After reading the instructions and watching the video numerous times, I felt confident to attempt the installation. Job completed!!!!3222



- 87568

ratingratingratingratingrating by: Ed08/05/2013

Is this review helpful?


Incredibly solidly built, shipped fast and bolted right up as promised - this is a no-brainer if you're an Outback owner. Didn't need to trip bumper or anything - just corner of heat shield as instructed (easy). No special skills, though I am comfortable mechanically. Fits low and tight to bumper without interfering and is better than the OEM hitch (stronger). Thanks.93349

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Ask the Experts about this Hidden Hitch Trailer Hitch
Expert Answers about Hidden Hitch Trailer Hitch Receiver - Custom Fit - Class III - 2" - 87568                                             Do you have a question about this Trailer Hitch?


  • Is Bumper/FasciaTrimming Required to Install Trailer Hitch # 87568 on a 2010 Subaru Outback Wagon
  • To install the Hidden Hitch Trailer Hitch, # 87568, you will not have to trim or cut out a hole in the rear bumper or fascia on your 2010 Subaru Outback Wagon. There is some minor heat shield trimming required, however. I have included a link to the installation instructions below that shows where the trimming will occur. If you plan to tow with this hitch, I recommend adding etrailer Ball Mount Kit # 989900 and Tow Ready Custom Fit Vehicle Wiring, part # 118467. This wiring plugs in line wit
    view full answer...

  • Trailer Hitch, Ball Mount, and Trailer Hitch Ball Recommendations for a 2011 Subaru Outback
  • Yes, the 87568 hitch will carry over and fit the 2011 model Outback. The same applies for the Draw-Tite, part # 75673 hitch. We also have the Curt Trailer Hitch, # 13390. This is a Class III trailer hitch rated at 3,500 pounds of gross trailer weight and 350 pounds tongue weight capacity, and it has a 2 inch receiver. I have included a link to the installation details below for the hitches. If you plan on doing some towing with the hitch, I recommend the etrailer.com Ball Mount Kit, # 989900
    view full answer...

  • Will The Hidden Hitch Class III Hitch, # 87568, Fit A 2011 Subaru Outback
  • The Hidden Hitch Class III Hitch, # 87568, will fit a 2011 Subaru Outback Wagon, it will not fit the Sport model. The Curt Class III Hitch, # 13390, and the Curt Class II Hitch, # 12290, are also available for the 2011 Subaru Outback. These hitches will not work on the Sport model. See instructions to the right. The Curt Class III Hitch, # 13390, is a Class III hitch rated at 3,500 lbs. gross trailer weight and 350 lbs. tongue weight capacity. It is a 2 inch receiver. See instructions an
    view full answer...

  • Why Is Hidden Hitch # 87568 Not Recommended For Weight Distribution On A 2011 Subaru Outback
  • The Hidden Hitch Class III 2 Inch Hitch, part # 87568, for your 2011 Subaru Outback is only a weight carrying hitch. It is not designed to be used with a weight distribution system. To be rated as a weight distribution hitch the hitch would need to be rated for a much higher gross towing weight than 4,000 lbs. and the # 87568 hitch is not designed to handle that amount of weight. Also, the vehicles (Legacy,Outback Wagon) that the # 87568 hitch is designed for are not designed to handle a weight
    view full answer...

  • Will Trailer Hitch # 87568 Fit a 2011 Subaru Legacy or Outback with Factory Dual Exhaust
  • I spoke with my contact at Hidden Hitch and he stated that trailer hitch # 87568 will fit the 2011 Subaru Wagon (except Sport) and All Legacy models. This would include dual exhaust models. There is some heat shield modification that will need to be done so the trailer hitch will fit properly. I have included a link to the installation instructions for reference and a video showing installation on a similar model. For the 2011 Subaru Outback (except Sport), you can use Tow Ready Custom Fit Ve
    view full answer...

  • Ball Mount Recommendation for Use with a Hidden Hitch # 87568 on a 2010 Subaru Outback Wagon
  • There is not a required ball mount for this Hidden Hitch Trailer Hitch Receiver, part # 87568. Since you are worried about clearance I would recommend you use a Trailer Hitch Ball Mount, part # D-4. This ball mount has a distance of 10-1/4 inches from the center of the hitch pin hole to the ball hole. You would have plenty of clearance to run this ball mount in the rise position. I attached installation instructions below as well as a review video of this hitch for you to check out.
    view full answer...

  • Using Class III Receiver on 2011 Subaru Outback for a Snow Plow
  • When considering a hitch mounted accessory such as a snow plow, the tongue weight capacity of the vehicle/ hitch needs to be taken into account. The tongue weight capacity is the maximum amount of weight that can be suspended from the receiver without damaging the hitch or the vehicle. We typically calculate tongue weight capacity as 10 percent of the maximum towing capacity of the vehicle, which would give us 240 lbs in the case of your Outback. (I would recommend confirming this by checking wi
    view full answer...

  • What Kind of Hole Saw Will I Need to Install a Hidden Hitch # 87568 on my 2011 Subaru Outback
  • You will need to get a 1-1/8 inch hole saw that is designed for metal to install this Hidden Hitch Trailer Hitch Receiver onto your 2011 Subaru Outback. You should be able to find this type of saw at your local hardware store. I attached installation instructions and the installation video for this hitch below for you to check out also.
    view full answer...

  • Compatibility of Thule T2 Part # TH916XTR with 2011 Subaru Outback
  • The Thule T2 platform-style bike rack, part # TH916XTR would work well with your Outback using the hitch you referenced, however there would be insufficient clearance to fold the rack into the upright storage position. When the rack is folded into its carrying position, the closest portion of the bike would be approximately 19 inches rearward of the hitch pin hole in your receiver. There should be sufficient clearance for the rear hatch to clear the bicycles when the rack is folded downward.
    view full answer...

  • Location of Hidden Hitch Class III 2 Inch Hitch # 87568 on a 2011 Subaru Outback Wagon
  • The Outback Sport is referring to the Subaru Impreza model that is called the Outback Sport. The Hidden Hitch Class III 2 Inch Hitch, part # 87568, is visible underneath the rear fascia, but the receiver tube does not protrude from under the vehicle. When the factory hitch is installed the rear fascia is removed from the vehicle and mounted behind the fascia, but the receiver tube does stick out about 2 to 3 inches from the fascia. Because of safety issues I would NOT recommend to modify
    view full answer...

  • Will Thule T2 Platform-Style 2 Bike Carrier, # TH916XTR Fold Up on a 2011 Subaru Outback Wagon
  • I can tell you that with the Hidden Hitch Trailer Hitch, # 87568 installed, it will measure 7 inches from the center of the hitch pin hole out to the distance required to clear the rear bumper on a wagon model of the 2011 Outback. On Curt Trailer Hitch, # 13390, it is potentially less at 4 inches (the measurement was taken on a 2010 model) so it would offer more clearance. On the Thule T2 Platform-Style 2 Bike Carrier, # TH916XTR, when in the down position, the rack measures 19 inches from t
    view full answer...

  • Will a Yakima Swingdaddy # Y02422 Work on a 2011 Subaru Outback with a Hidden Hitch # 87568
  • Yes, the Yakima SwingDaddy 4 Bike Swing Away Rack # Y02422 will work on the Hidden Hitch Trailer Hitch, part # 87568 for your 2011 Subaru Outback Wagon. The # Y02422 is designed for hitches with 2 inch openings, and the # 87568 has a 2 inch opening so it will work perfectly for you. I attached installation instructions for both products as well for you to check out. If you plan on carrying womens or childrens bicycles you might be interested in purchasing a Yakima Tube Top Bike Adapter
    view full answer...

  • Trailer Hitch Mounted Bike Rack Recommendation for a 2011 Subaru Outback
  • When installed on your 2011 Subaru Outback, there will be approximately 7 inches from the center of the hitch pin hole out to the rear edge of the bumper. The Tow Ready 4 Bike Hitch Mounted Folding Rack, # 63124, measures 8 inches from hitch pin hole center to the back of the up right bar, and tilts down at about a 45 degree angle. This should be enough for you to be able to open the rear hatch on the vehicle. Even though there is an inch of clearance between the bike rack and vehicle, with a
    view full answer...

  • Which Trailer Hitch Receiver Will Have the Most Ground Clearance For 2011 Subaru Outback
  • Each hitch is positioned to sit tucked up and close to the bumper as you can see on the product page pictures. All of the hitch receivers available for the 2011 Subaru Outback will sit in the same general position with ground clearance varying slightly from each hitch. For example, from the ground to the top of the receiver on the Hidden Hitch Trailer Hitch, part # 87568, measures 14-1/2 inches. So you would have approximately 12-1/2 inches from the ground to the bottom of the receiver, as it
    view full answer...

  • Compatibility of Yakima HoldUp Bike Rack with Hidden Hitch Class III Receiver on 2011 Subaru Outback
  • While the Yakima Holdup will fit and work well with the Hidden Hitch Class III receiver, there will probably not be enough clearance between the receiver hitch pin hole and the furthest rearward point of the rear bumper for the rack to fold into the upward position. The hitch pin hole to end of bumper measurement on your Outback is approximately 7 inches, which is also how long the shank of the bike rack is once it is folded. The Kuat Sherpa, which is available in black chrome, part # S101 or
    view full answer...

  • Compatibility of Thule # TH956 Parkway Bike Rack and Hidden Hitch # 87568 on a 2011 Subaru Outback
  • Yes, the Thule Parkway 4 Bike rack, # TH956, will work great with the Hidden Hitch Class III Trailer Hitch, # 87568 on your 2011 Subaru Outback. We installed this hitch on a 2011 Outback, see video, and measured the distance from center of hitch pin hole to the farthest back part of the rear bumper and the measurement is 7 inches, see photo link. The distance from center of hitch pin hole to the upright bar on the Thule # Th956 bike rack is 9-1/2 inches so it will work great on your Outbac
    view full answer...

  • Drilling Holes to Install the Hidden Hitch Trailer Hitch # 87568 on a 2010 Subaru Outback Wagon
  • When installing the Hidden Hitch Trailer Hitch, # 87568, on a 2010 Subaru Outback, you will want to drill the new access holes to fishwire the bolts through as specified in the instructions, linked for reference. Enlarging holes on the frame or hitch is not advisable because the hitch will be relying more on the square block rather than the frame of the vehicle and that could cause failure.
    view full answer...

  • Do Access Holes Have to be Drilled to Install a Trailer Hitch on a 2010 Subaru Legacy
  • The top of the frame rails on the 2010 Subaru Legacy are covered and you cannot get them in from above. An access hole must be drilled on both sides like in the video I have linked. i have also linked the instructions for you. If you plan on doing some towing I recommend the etrailer ball mount kit # 989900. It comes with 2 ball mounts, 2 balls, a hitch pin with clip, and a carrying bag. For trailer wiring, use # 118511.
    view full answer...

  • Bike Rack Recommendation for a 2013 Subaru Outback Wagon with Trailer Hitch 87568 Installed
  • On a Subaru Outback Wagon we installed trailer hitch # 87568 on, it measured 5-3/4 inches from the center of the hitch pin hole to the back of the rear bumper. This was on a 2012 model and this measurement should be taken after the hitch is installed on the vehicle. After you have the measurement for your specific vehicle you will then know what bike racks will fit. The Kuat Sherpa, # S101 or # S102, measures 5-5/16 inches when folded so the measurement you come up with will need to be less
    view full answer...


Subaru Outback Wagon Accessories




Weight Carrying Capacity
Gross Towing Weight (GTW):
4,000 lbs.

Tongue Weight (TW):
600 lbs.


Weight Distribution Capacity
Hitch does not allow
use of weight distribution


Trailer Hitch Installation Instructions 87568 Installation instructions 87568 Installation Instructions

Tech Tip
Drilling required for installation, Exhaust must be temporarily lowered for installation, Minor heat shield modification may be required

Manufacturer Estimated Installation Time



Recommended Wiring:
Hidden Hitch 118467
118467

Most Popular Ball Mount:
Hidden Hitch 2923
2923


1-7/8" hitch ball - 19260


2" hitch ball - 63845


2-5/16" hitch ball - 19287


If you have any questions you can contact our customer service department.

Info for this part was:


Test Fit:
Joe V

Photos by:
Theodore B

Expert Research:
Michael L

Video Edited:
Zack K

Expert Research:
Sarah L

Written by:
Lindsey S

Expert Research:
Patrick B

Expert Research:
Michael H

Expert Research:
Jeff D

Expert Research:
Reno H

Expert Research:
Jameson C

Video Edited:
Joshua S

Test Fit:
Nicholas E

Expert Research:
John H

Expert Research:
Adam R

Expert Research:
Rachael H

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