Videos are provided as a guide only. Refer to manufacturer
installation instructions and specs for complete information.

Rating: 




145 reviews
Code: 87568
Retail:$283.11
Price:$184.95
Shipping Weight: 37 pounds
Shipping SpecialThis durable, fully welded vehicle trailer hitch receiver features a powder coat finish over an e-coat base to ensure superior corrosion resistance.
Features:
Specs:
At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
Video of Hidden Hitch Trailer Hitch Receiver - Custom Fit - Class III - 2"
Videos are provided as a guide only. Refer to manufacturer
installation instructions and specs for complete information.
Alright today on this 2011 Subaru legacy, we are going to install part number 87568 from Hidden Hitch. This will also apply to part number 75673 from Draw-Tite. Alright this is what the hitch looks like when it is installed on the vehicle. Now I am going to give you some measurements that will help you in selecting some accessories such as a ball mount, a bicycle rack or a cargo carrier. From the top of the receiver down to the ground on this particular vehicle is going to be 10 inches. And from the center of the hitch pin hole to the outside edge of the bumper on this vehicle is going to be 4-1/4 inches. Now we are going to go ahead and show you how the hitch is installed.
First thing you need to do is lower the exhaust out of our way. And before we do that, we will go ahead and install a strap so when we lower the exhaust it will not fall anymore than it has to. We will spray on some lubricant and then pry them off. Now I have plenty of working room. Now we need to go ahead and remove the shield. We have to trim it and then we will put it back into place after we install the hitch. Now we need to locate two of our plugs at the bottom of the frame, one here we need to remove. It is closest to the bumper. The other one is going towards the front.
We are going to do that on both sides of the vehicle. We just got done with the drivers side. To install our hardware we have to drill an access hole on the bottom of the frame. And we are going to drill out approximately 2 inches away from this hole right here. Now we are looking at the passenger side. We will be using an 1-1/8 inch hole saw. We are done on the passenger side. Do the same thing on the driver side. Now we can go ahead and start installing the hardware. There are two sets of blocks. There is a 2 inch one like this and a 3 inch block. The 2 inch block will go towards the bumper and the longer one will go in the back.
So to install the hardware, we are going to take the bolt leader that comes with the kit, put it through the hole we are going to use and out our access hole. Thread our block in and then thread in the bolt. Push it into the frame and pull it out the hole. Alright we will take our 3 inch block and install it in this hole here. So done with the passenger side, let us go over to the driver side and repeat the same process. After you get it pulled through, go ahead and leave it on the bolt and use it to help thread the bolt through when you pull the hitch up.
Now we can go ahead and start installing our hitch. You definitely want an extra set of hands to help hold this up. And how we are going to do this is we are actually going to install a bolt that are closer to the bumper first. Now I left this intentionally lose because we need some working room to install a flat galvanized washer that will go between the hitch and the frame. We will do that on both sides and then lift the hitch into position and install the hardware with the conical tooth washer and nut. Before you fully tighten up the hitch, you will notice that the hitch has two holes, here and here, that aligns the existing fasteners for the heat shield, so what we will do is line up those holes and we will use one of the original bolts to help guide the hitch. Alright this is where we snug up the hitch to the frame and not worry about covering up the holes. On this particular vehicle, these two bolts are for the heat shield on the driver side. Now some vehicles with dual exhausts, you have to do it on the other side as well. Now we can go ahead and snug everything down. We can go ahead and torque everything as specified in the instructions. The heat shield bolts back up and we are ready to install. Now we are going to do some trimming to our heat shield. We are going to take a quick test fit, see where it interferes with the hitch. So we know the bolt hole is here. We will just make a mark. So this will be the area we are going to cut out. Now go ahead and reinstall the heat shield on the vehicle. Alright at this point we can go ahead and reinstall the exhaust. And with that, that will finish our install. And there you have it for part number 87568 from Hidden Hitch.
2010 - 2013 Subaru Legacy All Models
2010 - 2013 Subaru Outback Wagon except Sport
Customers Who Purchased This Trailer Hitch Also Bought...
Average Customer Rating: 



4.9 out of 5 stars (145 Customer Reviews)




by: Ryan M08/30/2012
Is this review helpful?
I wanted a 2" hitch for my 2013 Subaru Outback. I was not looking for a specific manufacturer or model. I found e-trailer.com via google results. I was very surprised to find as much information regarding installation of this hitch, including a detailed instructional video on installing the hitch on a 2011 Subaru Outback which is nearly identical to the 2013 model from a structural standpoint. I was completely impressed. Without this video, I probably would not have had the confidence to install the hitch myself, especially once I would have realized I had to drill holes in the frame of my brand new vehicle. The hitch is sturdy and well built. It fits extremely well on my car. It does not stick out from under the rear fascia. In fact, just as the video shows, it is quite nicely recessed underneath. I probably would not be able to tell you the difference between the Hidden Hitch, the Curt or the Draw-Tite. I bought this hitch simply because of the incredibly accurate and helpful installation video. The installation process took about 2 hours working solo. I am not extremely handy, but I can follow directions well. I probably would have been done sooner, but my hammer drill battery was not fully charged. It took me probably 40 minutes to drill two holes in the frame because I had to quick charge the drill battery several times. Installing the hitch was not difficult with one person. The Outback has nearly 9" of ground clearance, so I was able to slide under the car myself and align the hitch with the mounting bolts fairly easily. Also to note, the instructional video is installing on a 4 cylinder Outback, thus there is only one exhaust pipe and one heat shield to mess with. I have the 6 cylinder version so I had two mufflers and two heat shields to deal with. Instead of lowering the exhaust as the video shows, I removed the two mufflers by removing the two bolts on each muffler pipe about 8" from the actual muffler using a 14mm (I think) socket wrench. Doing so really opened up the underside of the car and made it very easy for the rest of the installation. I did not have any issues removing the rubber muffler hangers as some other reviewers mentioned. I simply sprayed them with some Tri-Flow lubricant and was able to remove them by hand. Perhaps this is because my car was fairly clean and fairly new. 53535




by: Cap'n Ron02/28/2011
Is this review helpful?
Great product, perfect fit on my '11 Outback. Installation was straightforward and easy. I opted to widen the observation holes in the "trunk" with a step bit to fish the bolts and backing plate into place rather than drill through frame or remove bumper.8059




by: Bob B06/23/2012
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Ordered this hitch late on Thursday evening expecting to receive it late the next week. Order was processed immediately and hitch was here on Monday. Used the inside inspection port method as it was not only easier, but retained more structural integrity. As I only had 2000 miles on the car, I removed the muffler ( removed two hangers and unbolted from the tailpipe. This made the muffler side install very easy. I also chose to use a hole saw to cut a 1.5" hole in the heat shield for the bolt rather than cut the corner off. ( After removing the plugs from the frame, I reinstalled the heat shield and marked through the holes where the bolt would be). I did the install on the ground by myself. I used a motorcycle lift to lift and support the hitch while connecting the bolts. A few tricks made it easy. Insert the metal pieces in the frame with the long side front to back. It seats better in the frame and allows the bolt to stick through the frame more. After installing the bolts using the fish wire, I used masking tape to tape the spacer washer to the frame over the bolt. This made its install easier. I used a heavy chisel in the drilled holes ( inspection ports) to hold the bolt down while working on them. This prevented pushing them back up into the frame once the fish wire was removed. If you have a two people, one can do this with their finger. Total time to install was about 1.5 hours. Prior to the install, I used a grinder to round the corners and edges of the four steel bolt plates so they would not scratch the inside of the frame. I also coated with undercoating to prevent rust. 45379




by: Paul H.03/30/2012
Is this review helpful?
Easy to install providing you have some sort of mechanical knowledge . I did as another fellow did , I drilled my holes from inside the trunk area , as there was pilot holes already in place from the factory ! Much easier to install the plates/bolts this way , as they drop straight down , and at the same time , it keeps the frame rails sturdy . I didn't like the idea of weaking my frame rails , by drilling such a large hole in that area , and at the same token , allowing water to eventually rust the frame , even if a sealer is used . And last of all , be sure you have a second person to help align the hitch , when installing the nuts , washers and spacers . Unfortunately , Subaru only recomends a 200lb. tounge wieght , which to me is unexceptable and in turn limits me in what I'm able to tow . Just be sure you weigh your load before towing it !35607
thanks for the tip about drilling the holes from inside the trunk area.I agree with your reasoning on this. tc
comment by: Tom Crane - 5/23/2013
We have seen a lot of people having success with this method.
Patrick B - 5/24/2013



by: Jason H08/12/2012
Is this review helpful?
The Hidden Hitch installed easily onto my 2011 Subaru Outback and looks great. Everything came in the box ready to install. I suggest taking off the back bumper to gain access to the frame rails to avoid drilling an access hole in the frame rail, the same as the OEM hitch installation. It only added approx 45 mins to my install. I preferred the 2" receiver over the OEM 1 1/4" because it allows for a much broader range of accessories. I have a 4x8 utility trailer and a cargo tray that will get some great use with this hitch.51464




by: Brian E06/11/2012
Is this review helpful?
Hitch is great. It was pretty easy to install. There was a little persuading needed to have the bolt holes line up as the mounting bracket ends seemed to be bent toward the center on both sides. I used the interior inspection holes and drilled them larger to install the blocks and bolts instead of drilling holes from the bottom exposed to the weather. I did the job myself, using a jack to help raise the hitch in place to bolt it up. I really recommend following the instructions provided by having someone else help you lift it in place. I think it would have been much easier. The hitch looks good and is tucked under the bumper, unlike the knee/ shin grabbing factory hitch for the Subaru Outback.43629




by: Daniel Subaru Legacy GT 201009/10/2011
Is this review helpful?
Arrived on time. Easy to install but needed an extra hand from a friend. The hardest thing was putting the exhaust back on ( one of the rubber attachments is hard to refit) I just expanded the observation holes in the trunk instead of making a new hole on the exposed part of the chassis. Overall a great product, well built and easy to install. Will post pictures later.23716




by: kevinh07/26/2011
Is this review helpful?
Completely satisfied with this hitch. Looks great, not very noticeable, and is of quality construction. Details of my experience: 1) ordering/shipping - placed order at 11pm, had an email an hour later saying product shipped. Well, that seemed highly unlikely, but by next morning I had the tracking number. Package arrived in 5 business days. Box was a bit roughed up and hitch had some scuff marks, but it was going under my car so didn't make much matter. 2) installation - the video was a huge help. I mounted this hitch by myself and did it without using a lift or jacking the car up. Space was tight, and I had to use some creativity to support the hitch up on wooden blocks in order to get the bolts in place, so all that made the install take longer than it should have (about 2 hours total). You'll find that even though the muffler was lowered, it still gets in the way for drilling holes. I was skeptical about how easy the little guide wires would work for feeding the bolts into the car frame. I found it does work just like you see in the video -- I was completely impressed. One key step, which is mentioned in the instructions, is to thread the heat shield bolts part way in before torqueing down the nuts on the hitch frame. I found that the front heat shield bolt on the driver side did not line up perfectly no matter how much manual positioning of the hitch -- so I had to use a small board to pry the frame open a bit, leveraging off the spare tire well, in order to get that bolt started. Had I not done that before torqueing the nuts, never would have got the bolt in. Also had a frustrating moment when my 5/8" hitch pin would not go into the receiver hole -- thought the hole was undersized. Turned out a small metal "ear" was sticking out from where the hole was punched through. A few strokes of a file took care of that. My wife is completely happy with this hitch -- she uses it for a bike carrier and can now take her bike wherever she want to go. and, if the wife is happy, I'm happy.20309




by: Paul03/19/2013
Is this review helpful?
Rack went on very well to my 2013 Subaru outback (4 cylinder). I recommend taking the muffler off (vs. lowering) and reattaching after the hitch is applied. Took me about 90 minutes. If you can read and operate a drill you can install this rack. Outback has enough clearance to just lie underneath and work right there. Pictures taken with the Kuat NV bike rack attached ... another excellent product.71530




by: no name02/22/2013
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Product was as advertised. The video was a great help. Install was easy. 67472




by: Deborah08/15/2012
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All installed already. 51719




by: Bryan07/26/2012
Is this review helpful?
Was very simple to install. I didnt want to drill the holes in my frame so I removed the bumper and Installed it that way. There are some clips in each wheel well and a few underneath the back that you have to remove. Then with some gentle force, pull the bumper off. Then remove the nuts from the inner metal bumper from the car. This will give you nice access holes to insert the hardware for the hitch. See picture. Total, it probably took me 2.5 hours to do everything. 49426




by: Eric M.04/09/2012
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The hitch shipped and arrived promptly. I don't have a lift, but I put my Outback up on car ramps and instllalled the hitch that way. I had it installed in under 3 hours. I am very satified, and my wife is excited to be able to haul her bike! 36584
I have a 2011 Outback. Thanks for the picture with the bike rack. I plan on doing the same thing. Do you find the hitch sturdy enough for the rack 2 bikes and enough clearance between the bumper and the point on the rack? May I ask what type of rack you have? Were going from roof mount to hitch mount. Not getting any younger.Thank you,Joe
comment by: Joe - 5/20/2013
A 2 inch hitch on an Outback will be quite robust and have no problems supporting a bike rack and 2 bikes, provided they fall within weight capacities. That particular rack looks to be a Yakima BigHorn 4, part Y02404. You can check out some other bike racks and many of them will have links to videos of test-fits on various vehicles. We have had several 2010-2012 Outbacks come through and tested.
Patrick B - 5/20/2013



by: Audrey A.03/29/2012
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Just had this installed on a 2010 Subaru Outback and the installer said I had more hitch than I had car! You can't see it without looking under the car...exactly what I wanted.35531




by: Richie B.12/02/2011
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I installed the hitch today. It went in with no trouble at all. I just followed the directions. I saved about $350.00 by not getting it from the dealer.27591




by: Earl Christian05/21/2011
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Received the hitch, for my 2011 Subaru Outback Wagon, after just a few days from ordering it. Installed it this afternoon - finally a break in the rain in NE Ohio. It was very easy to install. I installed it like the Subaru OEM - I removed the bumper cover, and bumper to put the backing plates into the frame rails - rather than drill the holes. The install would have gone a lot faster if I had drilled the holes. Scariest part was removing and installing the bumper cover - do it in warm weather so not tabs break off. Using it with my Saris Thelma 2 bike rack. So far so good!15022




by: Phil T.05/19/2013
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This is at least my 4th trailer hitch I have purchased from etrailer. In this case, it topped already great service and product. This hitch was sent on time, everything was there, instructions were clear, and the quality of the product is tops. 80926




by: Briand05/07/2013
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Very Easy to Install and fits tightly to bottom of car. looks great. 79317




by: arnie k.05/03/2013
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Prompt delivery on hitch for 2013 Outback. I elected to drill from inside with a step drill. Had to trim a bit of the plastic bumper on the right side. Looks great and sturdy.78903




by: James B05/02/2013
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Instructions and videos are spot on. Quick delivery. enlarged the front holes via trunk rather than underneath to get the hardware inside the frame as others have done, I think this is the way to go especially since you need to be in that area to connect the T-harness for wiring anyway. 78674




by: Norm L04/28/2013
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I installed this myself using the instructions and the installation videos on this site. I did not have any problems although it would have been easier with another set of hands. I used the hitch to pull a trailer full of kayaks across the country and back and I'm glad to say that this product worked well for me. 78230




by: Charlie04/28/2013
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Very well made and easily installed. I removed my bumper so I did not have to drill holes in my frame.78188




by: Joe S.04/26/2013
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The instructions were clear and fairly easy. Removing the rubber mounts for the exhaust could have been covered more. This was the most difficult part of the process. Also knowing how to drill the holes could have used some suggestions on what type of drill or hole saw would have been helpful. I have used the hitch several times for my bike rack. Is nice not having to disassemble my bike when I want to go ride somewhere.77945




by: Steve L.04/22/2013
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Fast delivery and an easy install. Tha nks!77355




by: Greg04/22/2013
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I'm not overly mechanical but took this on with no issues. Took about 2 hrs. Chose to access it from the top versus drilling into frame and it worked like a charm. I purchased the wire harness as well. Both came in the same well packaged box. Only issue I had during installation was finding the Subaru OEM wire harness on the car...the lead was very short and was not as accessible as I thought it would be so if you don't find it right away keep looking. Over all very please with product and service from etrailer and looking forward to putting it to use77293




by: Juliana04/14/2013
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Although we have not used the hitch yet, we are very happy with the product. The installation was fairly easy and the video on the website was very helpful. In addition, we are very impressed with the customer service in that we received email updates every step of the way--ordering, shipping and delivery. Thank you!!!75949




by: Julio04/07/2013
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It is excellent product, fit perfect in my Subaru Outback 2013, Delivery time was fast. Thanks e-trailer.74649




by: Colin04/02/2013
Is this review helpful?
I couldn't be happier with the hitch and the ease of installation. I read over the reviews and honestly, almost every review helped, and of course the video was very well done. For those who are little tweaked, I chose to mount the hitch without drilling a hole. All you need to do is remove styrofoam compartments in the truck section, locate the 4 black adhesive caps and remove. The forward holes, one left, one right, now need to be reemed out to a little over an inch. Using an round one inch rock grinding bit I enlarged each hole, took about 30 seconds for both holes. Next, using about 18 inches of somewhat medium gauge wire I went from the bottom mounting hole, underneath the car, to the access hole I earlier made larger. From there I taped the medium gauge wire to the fish wire with tape and proceeded to pull down the mounting spacer and carriage bolt. Without drilling a hole the hitch was mounted. The customer support was excellent, I don't do reviews, but felt compelled to do so after being treated with great service and a quality product. Patrick is a very good employee!73900




by: Alexander03/26/2013
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A trailer hitch is essentially a trailer hitch. However etrailer makes getting one super easy. In addition to selling great products and providing free shipping, etrailer provides you with simple how-to videos that can save you some serious cash on installation. This is the second hitch setup I have ordered and installed from etrailer and I couldn't be happier. I even got my buddy to order a setup for his Forester. 72709




by: tom03/21/2013
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Great trailer hitch! It arrived 1 day early and installation was very straightforward with the instructions and videos available for my 2013 Subaru Outback. I will definitely be back if I need another trailer hitch someday. Thanks etrailer!71746




by: Kurt03/17/2013
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The hitch arrived fairly quickly and only had a few scuffs in the paint which I excepted when shipping an item of this size and weight. The installation was straight forward and the instructions, both paper, and video were helpful. I was able to install it on my 2013 Subaru Outback in just a few hours taking my time. I didn't have to jack the car up, the whole process was with the car on the ground. I used a box to support the muffler and completely removed it from the car. I used blocks of wood to help lift and position the hitch into place. I removed and relocated the stickers that are visible on the bar to give it a cleaner look.71196




by: Rafael03/12/2013
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My hitch Receiver not only looks rugged, it is tough, heavy and very well made. Good quality material and paint job. I watched the installation videos and re-read the installation instructions and decided to install the bolts and plate through the top access holes. Great install, very happy with my purchase.70357




by: Donald03/06/2013
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Perfect. Well made, just as described. Had no issues except I enlarged the holes under the inside decking (directly above the location for the mounting bolts) for inserting the bolts. This process is easier and no additional holes drilled outside.69172




by: Scot03/04/2013
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Followed the video and instructions and installation was straight forward. I used an extra set of hands while holding it in place to first attach the washers and nuts and one rubber connector for the exhaust system was tougher to get back on because of the tight space, but persistence and patience got it done. I widened the forward observation holes in the trunk with a dremel to drop in the plates and bolts. I used black rust paint to protect the edges and duct tape to cover the holes to keep and exhaust out. The hitch came a little dinged up with some of the paint on the corners chipped off (no box, just the address and parts bag shrink wrapped to it). I painted it, but expected it to come in a little better condition.68704




by: Rick U02/09/2013
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As described. Video made installation a snap. Some drilling required and you need a second hand to lift and hold hitch in place....or use straps on the muffler mounts to pull it up temporarily like I did.65554




by: JOHN M01/25/2013
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Haven't installed yet, weather too cold. Great looking hitch and delivery really fast. Looking fwd to installing and using new bike rack. 64173




by: mel12/13/2012
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I am very happy with the product. The people who installed it says it fits better than the ones specific for Subaru. Thanks so much61354




by: Rick O11/19/2012
Is this review helpful?
The hitch arrived on schedule and the install was pretty easy. Thanks to the suggestions of other customers I widened the observation holes from inside the car rather than drilling new holes in the frame. I also pulled the muffler rather than mess with holding it up with a strap. I propped the hitch into place using a couple of 2x4s so an extra set of hands were not needed. The only issue I had was that the nuts supplied in the package were 3/8 and the carriage bolts were 7/16. I spent a little too much time trying to get the too small nuts on, thinking that I was just not coordinated enough. I finally pulled one of the bolts back out and verified that the nuts were the wrong size. I made a quick trip down to Ace and got the correct size nuts. All went well after that. The video instructions, the correspondence and the quick turn around on the order were all excellent but I have to give 4/5 for the wrong size nuts.59704




by: Kevin11/17/2012
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Just what I ordered, just when they said. Only wish I didn't have to cut into a new car, yikes.59617




by: Gasman11/12/2012
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The hitch and wiring harness are great. Installation was a breeze. Watch the video a couple of times and you will hardly need the written instructions. A perfect fit for my Outback. AND it arrived 2 days after ordering. Great service as always. This is my 3rd hitch from etrailer.59307
Hey - Im a Gasman too. And I cant decide on which hitch to put under our Outback. Thanks for your info.
comment by: Another Gasman - 12/17/2012
They will all fit just about the same as the designs are very similar. The Curt uses a round tube main and the Hidden Hitch and Draw-Tite use square tubes. The Curt does have a lower weight rating, but check the manual of the Subaru as it may be lower than the Hidden Hitch or Draw-Tite. Definitely stick with the Class III 2 inch models. There are far more options available for 2 inch hitches than 1-1/4. As always, you must abide by the ratings of the lowest rated component.
Patrick B - 12/17/2012



by: Mario10/21/2012
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Had a great experience ... Customer service was good ... No time to install it myself so I got it installed by someone else .. Can't wait to use it!!!!57780




by: Ian S10/19/2012
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I found this to be a very straightforward install. Excellent instructions and how-to video at eTrailer.com. Drilling into the bottom of the car, dropping the exhaust, and trimming the heat shield is not as intimidating as it sounds - provided you make sure you've got all the appropriate tools lined up in advance. I took the opportunity to purchase some spray undercoating to cover up the drill holes and cover some areas around the spare tire container that weren't very well covered by the factory assemblers.57609




by: Erik T.10/12/2012
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The hitch fit exactly as expected and the install video was a great help. The free delivery was amazingly fast. 57111




by: Brian D.10/09/2012
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I purchased my hitch from Etrailer.com for a 2012 Subaru Outback. I was completely happy with the hitch, and impressed with the speed of the free delivery. The installation was done for me, by a local shop, and took less than twenty minutes. The shop owner noted that all of the parts were included and no additional pieces were needed. The hitch is well placed and is hardly visible. I have included a picture of the car, hitch, and new bike rack (with bikes). I will highly recommend Etrailer.com to anyone looking to buy a hitch.56805




by: Bob S10/06/2012
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Product was easy to install 56543




by: Mike10/04/2012
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Great product, fast delivery. chose to remove rear bumper for install instead of drilling holes total job took about 2 hours.56292




by: jack g09/29/2012
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It took me about three hours to install this hitch. Everything fit perfectly. The video installation guide made it seem like I was doing it the second time,not the first. I don't have a lift so I did it on the ground, there was enough room underneath the Outback to do it. The trouble I had was the pilot bits of the hole saw kept breaking. I finished it by using a piece of 1 /4 inch rod as my pilot bit. I removed my muffler as my car was new, I think that made it easier and would recommend it to anyone with a new baru. Shipping was fast and free, directions were excellent, product was perfect. So, you see, I liked it56122




by: jack g09/29/2012
Is this review helpful?
It took me about three hours to install this hitch. Everything fit perfectly. The video installation guide made it seem like I was doing it the second time,not the first. I don't have a lift so I did it on the ground, there was enough room underneath the Outback to do it. The trouble I had was the pilot bits of the hole saw kept breaking. I finished it by using a piece of 1 /4 inch rod as my pilot bit. Shipping was fast and free, directions were excellent, product was perfect. So, you see, I liked it56116




by: John S.09/21/2012
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I am very pleased with my new hitch. Nicole helped me select the right model and even followed up with me after the hitch was shipped. Excellent customer service! I installed it myself and found the installation video on etrailor.com extremely helpful. I would highly recommend etrailor.com. 55426




by: Jamie A.09/19/2012
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Great service and prices. The hitch install took less than an hour. I would recommend Hidden Hitch and etrailer to anyone looking for a hitch. Thanks again, Jamie55199




by: Larry L09/04/2012
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I used the "enlarge the inside observation holes" approach to getting the hardware in place, as well as removing the muffler rather than lowering the entire exhaust assembly, and it went pretty well; if you are working without a professional lift and have a floor jack I suggest using some mechanics wire to attach the hitch to the jack and using the jack to position, raise and hold the hitch in place while getting washers and nuts in place - makes it pretty easy for one person to do the work. Everything fit well and the result is very gratifying!53893




by: Mike B08/27/2012
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Everything was great. A couple things to note: The box arrived with a MASSIVE hole in the side. Good thing all the small bits are shrink-wrapped to the hitch. The e-coating had rubbed through in several spots. I took care of that with a little chassis black spray paint the day before installation. The written instructions for the wiring harness leave A LOT to be desired. There are many pieces of interior trim that need to come off and it would be handy to know where the attachment points are when taking these off. But we figured it out. By the way there is no way this will only take an hour to install. I went fast and was prepared before I started and it took 2 hours from beginning to end. This is my second hitch from etrailer. Super fast shipping and great customer service. I recommend them to all my friends and family.53147




by: Richard D.08/20/2012
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I needed a hitch for a 2013 Subaru Outback. etrailer provided great advice, service, and follow up. I had the hitch installed locally with the instructions I pulled from the etrailer page. Hitch (Hidden Hitch 87568) fits and looks great. I placed the Thule Vertex 4 bike rack on the hitch and I am ready to go. I also ordered and self-installed the T-One wiring harness 118467. Easy installation with no problem.52402




by: Bob A.08/18/2012
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The hitch arrived 2 or 3 days after I ordered it, not bad for free shipping. Installation took a leisurely hour and a half, including set up and clean up. The video gave me all the information I needed to install this solo on my 2013 Outback. The only thing I did different was instead of drilling 1 1/8 inch holes into the frame from the bottom, I enlarged a couple of access holes which already exist in the top, which can be accessed from the trunk. This was a piece of cake and feeding the hardware through these 2 enlarged holes was easy. I didn't jack up the car and I don't think jacking it up would have made the project any easier. Just make sure the exhaust has cooled down before starting the install. My only complaint about the hitch itself is that it had a lot of patches where paint had chipped off, or had never been applied. I sprayed some black rust inhibitor on those patches.52195




by: Charles F08/16/2012
Is this review helpful?
Almost as easy as the video said. Took me about 30 minutes longer. Only problem was the holes for the heat pan bolts would not line up unless I used a pry bar. It appeared that the brackets were a few degrees out of square.51999




by: John S08/14/2012
Is this review helpful?
Just installed this hitch this weekend on my 2012 Outback. Certainly the most-intrusive thing I've ever done to an automobile and apart from a bloody knuckle and sliced thumb, all went pretty smoothly. I opted to go through the observation holes as recommended by other reviewers. Seemed making two existing holes larger would be better than creating two new ones. I opened up the two holes nearest the front of the hatch area which made threading the guide wire to the back holes a bit tricky. I solved it by running a fish wire of my own up through the rear hole then attaching the provided wires to that and pulling the whole shebang back through. I installed this so I could use a hitch-mounted bike rack. I purchased the Softride Dura Parallelogram and had read on this site that it was necessary to also purchase the extender bar for that rack, so I did. Turns out this was an unnecessary purchase as it fit fine with the standard bar. So if you're planning on going that route, hold off on the extender bar until you find out if it's really needed. Oh yeah, have help. Although I'm certain I could have done this alone with some cleverness, having a couple extra hands made it far easier.51683




by: Jon L.08/14/2012
Is this review helpful?
I installed the receiver hitch today. Picture attached.51645




by: Terry K.08/11/2012
Is this review helpful?
Product quality very good, all parts correctly included but forward holes misaligned, had to pry apart uprights to reinstall heat shield. Also, no need to drill extra holes from below to install hardware. Just enlarge existing holes under rear floor mats using a cone step-drill-bit. Directions should be revised to illustrate this much simpler installation method. Overall I was very satisfied and would recommend this product to others. 51411




by: Charlie D.08/08/2012
Is this review helpful?
The trailer hitch install went fantastic. Everything went together exactly as described. All the parts are well made and finished. My only problem was that the instructions for the wiring harness were not as thorough as the hitch directions. But in the end everything went together well and works.50982




by: Tom W08/07/2012
Is this review helpful?
I installed the hitch on a Subaru Outback Limited 2012. I went to my car mechanic for the installation and asked him to watch the video before. The installation took last then an hour and that included the time to set-up of a complementary biking rack. Overall, packages arrived on time, the installation guides and videos are great and critical and the whole experience with eTrailer was great; the right price, the right service and product.50844




by: Cyndi C07/30/2012
Is this review helpful?
Hitch was delivered to my front porch, box still intact. Had a few friends install for me on my 2011 Sub Outback. No problems, used the "enlarge the trunk area holes" instead of drilling into the frame. Much easier and safer. Can't wait to tow my Aliner!49907




by: Stuart R.07/29/2012
Is this review helpful?
Hitch was a perfect fit on my 2012 Subaru Outback. I found the installation video very useful. I took the added step of removing the rear bumper cover and bumper to fish the mounting bolts in that way rather than drilling an access hole. That only added about an hour to the installation.49744




by: CV07/25/2012
Is this review helpful?
The hitch arrived with expedited shipping in 3 days, which was perfect considering I waited last minute and we are going camping in 2 days. The item was missing 1 "fishing wire" so we had to make one. Aside from that packaging was well done and all items/ instructions were there. The video doesn't show the real fun of fighting the muffler and reinstalling which would have been good for preparation. Took about 2 hours to install. I'd buy from etrailer.com again - good price, good product, and overall good support.49283




by: Ron M.07/23/2012
Is this review helpful?
I installed this product on a 2012 Subaru Outback. After viewing the video on installation, I felt this is easy enough. However, the video was an installation on a 2011 Subaru Outback 2.5 (four cylinder). My 2012 Subaru Outback is a 3.6 or six cylinder with dual exhaust. Prep for installation was as shown in the video but putting the hitch in place was quite difficult. I ended up removing the right muffler in order to get the hitch in position for mounting. No big deal, but Etrailer needs to address this issue with an addendum to the video or create a new video for the dual exhaust Suburu Outbacks. Still, thanks for a great product.....happy in Florida.49056




by: Alex C07/17/2012
Is this review helpful?
Super easy purchase, shipping and install. Hitch took me about 2.5 hours to install by myself. Video on page is perfect for showing you how to complete the install successfully. I highly recommend wearing a face shield, as well as a long sleeve shirt and gloves when drilling access holes, as the shards of metal given off are burning hot! Overall, quite easy to do at home with some general tools. Also having a buddy to help hold the hitch while connecting nuts and bolts is a good idea.48306




by: Ray M07/16/2012
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Received it in 5 days. Excellent customer service. Hitch installed beautifully in less than an hour. Will definitely do business with etrailer again.48103




by: Dale H.07/13/2012
Is this review helpful?
Installation video was very good. Product installation was very easy. Fit and finish was excellent. Packaging for shipping could be better. Overall an excellent product!47869




by: Dean07/10/2012
Is this review helpful?
Arrived quickly. Directions were clear and install video on etrailer made it even easier on my 2012 Subaru Outback. The hitch is great quality and was a perfect fit. People have already commented asking if it was the OEM hitch, that is how nice it looks.47382




by: Merlin R07/09/2012
Is this review helpful?
Product was as promised and delivered very quickly. Install instructions were great.47313




by: Billme07/08/2012
Is this review helpful?
This hitch fit perfectly! Everything about the installation on the 2012 Outback went just as described in the video. There were no unpleasant surprises. The install can be done quickly if 2 people do it. I spent too much time trying to do it alone and finally had to get my wife to help with getting the hitch into position. Since I was also installing the wiring harness I enlarged the witness holes inside the car and installed the bolts/plates from the inside. Plus the metal is thinner and the holes were easier to enlarge. The hitch is primarily for a bike rack but I like having the option to tow something if necessary.47105




by: LD07/07/2012
Is this review helpful?
Fit great, love the instructions etrailer provides. By viewing the installation video for my vehicle prior to purchasing this I was confidant I could do the installation on my own and knew it would fit in the preexisting hitch holes.47060




by: Brian H07/06/2012
Is this review helpful?
Super fast shipping. Installation was exactly what was shown in the video. Very easy to do. I moved slowly and it only took 90 minutes to install. The hitch fit perfectly and looks great.46894




by: Bob B.07/05/2012
Is this review helpful?
Hitch went in with two people and floor jack. You are required to drill into your frame, but no plugs supplied to keep road salt out. 46796




by: Bob B.07/05/2012
Is this review helpful?
Hitch went in with two people and floor jack. You are required to drill into your frame, but no plugs supplied to keep road salt out. 46795




by: Bill W.07/02/2012
Is this review helpful?
Product came in a timely manner. All components here. Have not had the time to install - but the video's on this website give clear direction. So far, so good.46462




by: Will06/28/2012
Is this review helpful?
Did the OEM install process, and it went great. Solid product, looks and fits great. 46080




by: Eric06/27/2012
Is this review helpful?
Hitch installed exactly as it should have. Holes lined up perfectly. I chose to drill through the trunk floor instead of from underneath because I felt access was easier from above. 45770




by: GlennBoy06/24/2012
Is this review helpful?
Hitch came in 2 days. Installed in 90 minutes. Instructions were clear and concise. The electrical connector plugged right in. Quick and easy.45459




by: Pat W06/19/2012
Is this review helpful?
Hitch fit the car perfectly, but the best part was the detailed installation video you guys provide. What a huge help!44883




by: Bob B06/19/2012
Is this review helpful?
Order processing and shipping was extremely fast and item arrived in good condition ( including the box). I will be installing the hitch later this week and will update my review once that process is complete. Installation video looks to be very helpful and easy to understand. 44861




by: LC Sparky06/15/2012
Is this review helpful?
Nice hitch. Went on easily just as in video. Recommended.44389




by: Tung06/15/2012
Is this review helpful?
Installation note did not mention that you have to drill a 1 inch hole on each side of your car frame to install it. I took me about 3 hours to install it on my Subaru Outback with my wife helping me. Whomever said installation was easy must not have installed it on an Outback.44215




by: misterbryanc06/11/2012
Is this review helpful?
Great, easy to install. Hidden except "Hidden Hitch" sticker.43774




by: Lee R06/08/2012
Is this review helpful?
I had bought the exact same hitch before from etrailer for my 2011 Subaru Outback. It was perfect. After that car was totaled, I purchased the same hitch again for my 2012 Outback. Again, I love how it looks and its quality. Thanks etrailer for being so helpful, too. 43266




by: Sharon D.06/03/2012
Is this review helpful?
My husband and I got it on Friday, used their great video to help install it on our new Subaru Outback...it took us 2 hours, but that was because of a few broken drill bits in trying to drill the tube under the muffler..it drops down but you still have a bit of an angle to get that 1 1/8" diameter hole in. But all was well...and we used it this weekend to put our bike rack on and go mountain biking and camping...It is great and the video for installation made all the difference!42580




by: Dan F05/22/2012
Is this review helpful?
As described, excellent fit and finish 41369




by: Chas H.05/20/2012
Is this review helpful?
The Hidden Hitch fits and looks great on the car. The package came with everything I needed and it was easy to install.41071




by: Mark O.05/14/2012
Is this review helpful?
Ordered the hitch for my 2012 Outback and it worked great. It took me just over an hour to do the entire hitch (mounting and wiring) and I didn't take all the trim out to hook up the pigtail. Once you watch the video you'll know exactly where to find the plug and it's easy to connect without removing all the trim. :) Thanks etrailer for a great product and price!40478




by: BC05/12/2012
Is this review helpful?
just installed HH on my 2012 3.6R Outback LTD. I choose to use the access holes in the cargo area and enlarge them with a step drill. I removed the mufflers and the rest was fairly easy. The supplied wires are just the right length without any excess so I added some wire to them (needed for the holes further away from the access hole). I did the install on the ground and used a tool box to support one side of the hitch while I fastened the other side. I used the step drill to make holes in the heat shields instead of cutting the shield. Looks great. Just take your time and don't rush. I also added the wiring kit just in case . The hitch will mainly be used for a bike rack. This is the second HH I have installed The other is on my wife's 07 CRV. That install took 30mins.40212




by: Eric P04/23/2012
Is this review helpful?
Installed the hitch this weekend and it works great. I used the "bumper removal" option instead of drilling the holes and that gave me one less head ache. The video was great, I wish there would have been a picture on exactly where on the heat shield to cut, I had to rewind the video a lot to get my markings right, but the fit was perfect when I put it back!38100




by: Richard H04/23/2012
Is this review helpful?
The hitch was just as it was described and instalaltion went just like your video as well. I had been concerned it looked so simple but it was really that simple and only took 45 minutes to intsall the hitch and it looks and works great.38056




by: Terry in Golden04/05/2012
Is this review helpful?
Excellent service and excellent product. The hitch fit perfectly and the installation video was spot on. My Subaru dealer wanted almost $900.00 for the hitch and installation. They were going to charge for 3.5 hours of labor at around $100.00 per hour. It took me 1.5 hours to do it my self with your very helpfull video. Two key things I learned were use plenty of WD-40 to help with the exhaust system mounts, and I used my roller floor jack in conjunction with a ball mount to hold the hitch in place when I bolted it on. I would have taken more pictures, but it went too fast and too easy. Thank you for the great product and service. Terry36218




by: DRD04/01/2012
Is this review helpful?
This hitch installed perfectly on my Subaru Outback. Perfect alignment of all bolt holes, etc. Great product. The excellent video instructions on the etrailer site show one muffler and one heat shield; this hitch went into a 6 cyl. model which has twin mufflers. No problems; you just do a mirror image installation on the other side. Be aware that, being a class 3 hitch, this is a heavy piece of metal to balance and position when you're flat on your back under the car. Just take your time and it all works. I took a couple of hours, working carefully and slowly. Packaging came through perfectly. This is my second etrailer hitch, and I highly recommend their products.35835




by: waldemar03/31/2012
Is this review helpful?
great product, fast delivery 35738




by: Elwood03/28/2012
Is this review helpful?
Easier than it sounded/looked. Did it myself in the time period listed. 35302




by: Mike L.03/26/2012
Is this review helpful?
The hitch arrived just as expected on the day expected. The installation instructions were easy to follow and I had no problem installing the hitch (especially with the on-line video from e-trailer). As a note to others I would plan on using jack stands in order to gain additional room under the vehical when installing the hitch.35134




by: Richard M03/19/2012
Is this review helpful?
nice Hitch! fits perfect on my 2011 Outback Limited! I can't say enough nice things about the service and the products. Thanks Etrailer! you saved me $650 over the dealer cost and I got a better product! hey Subaru! pay attention!34331




by: Andre03/18/2012
Is this review helpful?
Pleased with the order. Fast shipping. Good customer service.34259




by: Greg03/16/2012
Is this review helpful?
Fast shipping, received email with tracking information. Went to trailer website to see video on how to install hitch and made my job much easier. Product fit perfect. Took 1.5 hours to install because I removed the muffler.34094




by: Stephen R03/14/2012
Is this review helpful?
Ordered the hitch and light harness on a Wednesday, it shipped that day and arrived on my doorstep the following Monday. Everything was in excellent condition upon arrival. I installed hitch on Tuesday and it went in very easily. I did use research from the subaru outback forums that went into more detail then the printed instructions but they were very good. I just took the extra steps so I would not have to drill the frame rails. It looks great and my wife and I look forward to using it. Great company to do business with!33848




by: Bryan G.03/14/2012
Is this review helpful?
Install took about two hours doing it alone. Every think fit very well and the online video of the install were very helpful. The wires to put the plates and bolts in place were a big help. Make sure you use lots of lubricant on the exhaust hangers, it makes it much easier. THe hitch looks great, mostly hidden from view. I hope it pulls as well as it looks. Overall great product, great service, great people to deal with.33827




by: curt c02/18/2012
Is this review helpful?
hitch is great fit is perfect installed with no problems at all. you even added faster shipping at no extra cost . will buy from you again when the need arrises. thank you so much31973




by: David S01/28/2012
Is this review helpful?
Install was easy with the provided instructions. A perfect fit. You will definitely need 2 people to hold the receiver in place while you secure the nuts. 30477




by: FredW01/28/2012
Is this review helpful?
Tucked under the bumper, yet very acces sible!30474




by: Leo L.01/14/2012
Is this review helpful?
Great product. Some paint was chipped off from delivery, but nothing that can be seen after installation. Install took me about 2 hours, but I did it without jack stands. The hardest part was removing the rubber from the exhaust. Everything else was straightforward.29697




by: Mickey01/13/2012
Is this review helpful?
Great product. It arrived quicker than expected and even though th box was beat up the hitch was fine. The video made it so easy to install. It took about 2 hours with the Outback up on ramps. Once installed, the hitch was barely noticeable. Excellent quality. 29624




by: Jayson R01/12/2012
Is this review helpful?
This is the second time I used etrailer and have been pleased both times. It is a great product and a super quick and easy dealer. I like how etrailer gave me options with regards to make of hitch. I wanted the block Hidden Hitch and not the rounded one. They had both! Plus the prices are spot on!29542




by: Chris01/03/2012
Is this review helpful?
Product arrived very quickly. Watched video prior to install which helped greatly. Install went smoothly and took about an hour and a half. Hitch fits and looks great.29004




by: John M.12/30/2011
Is this review helpful?
I couln't believe how well this hitch fit my 2012 Outback. I didn't have to elongate any of the holes as everthing fit perfectly. After watching the installation video, I would add that you need to tell everyone to leave the fish wires attached to the 4 bolts as you will need to let the ends of the wires go thru the holes in the hitch when you are trying to position the hitch up and onto the mounting bolts. The wires help keep the bolts from being pushed back up inside the frame rail and aid in lining up the bolts into the holes in the mounting plate up against the frame rail.28916




by: Marc Ramos12/14/2011
Is this review helpful?
Super heavy duty high quality hitch receiver. Custome fit to my 2011 Subary Legacy. Very easy to install with the youtube video instructions, much easier than the paper instructions that come with it.28146




by: PSC12/05/2011
Is this review helpful?
Very good product. Install was very straightforwa The only part that required tweaking was the muffler heat shield. It wouldn't fit on the way the instructions described. The installation video shows the heat shield being reinstalled without the hitch attached. I had to trim the heat shield more than described and sandwich it between the frame rail and the hitch. Otherwise, no problems.27687




by: Joe B12/02/2011
Is this review helpful?
Easy install and perfect fit. Very plea sed27562




by: 2012 outback11/25/2011
Is this review helpful?
Other then the "thin paint", that is minor, the fit was 99.9% perfect. Maybe about 1/8 " max. offset, but the main mounting holes were fine. Nit picking here, because that is the only negative Con. Very Happy ! The reciever fits just below the Outback bumper, and about three inches inset, so no bumping into. Strongly give it a 10 rating. 27379




by: Joem11/21/2011
Is this review helpful?
Easy install!!! After watching the video it made the installation even easier. Everything was delivered fast and fit as promised. I ordered two set of hitches and wire sets for two 2012 Subaru Outbacks and installed both in two and a half hours. That is including undercoating the cars at the same time.27282




by: Al S11/18/2011
Is this review helpful?
Came very quickly and exactly as described. Excellent company.27126




by: Vu Tran10/21/2011
Is this review helpful?
I haven't installed the hitch yet so this is a review of etrailer. I will keep it short. WOW! If every business is like etrailer, we would not be in a recession right now. Customer service here is just unreal. You will be followed up every step on the way as soon as you click your mouse to order your hitch. They bumped up my shipping to expedited shipping for free just because and it even came a day early. I'm in DC and it came in 3 days from Missouri! Truly outstanding!!! By the way, this is the only third rating in my entire life. I only rate excellent ratings.25940




by: Carl G.10/15/2011
Is this review helpful?
Arrived with chipped paint in a destroyed shipping box so I touched up with spray semi-gloss black Rust Oleum. Perfect Fit and looks great. I chose to enlarge the inspection holes in the inside trunk area by the spare tire rather than drill through the frame on the outside. Only 2 holes through light sheet metal then touched up with spray paint. Eliminates new intrusion routes for contaminants that drilling through frame would have caused. Fish wires are awesome! Great overall experience!25626




by: Hugh V.10/03/2011
Is this review helpful?
Quick shipping. Had the hitch installed about an hour and a half after UPS dropped it off. Only issue was the width between the uprights was off a little and it took some prying to get the holes to line up. Suggest you measure the width before lifting up against frame. I had to spread it about 3/4" to get it to line up. From the look of the box it arrived in the problem may have been caused in transit. There were good sized holes in the box at both ends. It really looks nice on the Outback and is really tucked up and out of the way. I am very satisfied with the hitch and the service from eTrailer.24996




by: Thomas C.09/09/2011
Is this review helpful?
This product installed just like the video showed. It did show up scratched but it is going underneath my car so I didn't worry about it. Everything workes great and shipping was very fast and free. Highly recommend this product.23710




by: Becky & Read08/20/2011
Is this review helpful?
The hitch came quickly and as described. With the help of the video we were able to install the hitch on the Subaru under a shade tree. It' summer in southern Mississippi and the temperature quickly goes to 90 in the middle of the day. We didn't have a 1 1/8 hole drill so we had to use a step drill instead. This worked fine, just took a little longer. Safety glasses are a must since there are lots of metal filings flying around while drilling. All holes lined up and the fish wires worked perfectly once you understand how they work. A little trouble getting the rubber hangers back on the muffler, just needed a little more leverage. I did most of the work under the car and my husband was the assistant. Can't wait to hitch up the camper and head to where its cool!22345




by: Marty G08/19/2011
Is this review helpful?
The trailer hitch was ordered and delivered in less than a week. The installation was relatively painless and the instructional video was great. I highly recommend this company and will use them again in the future. 22190




by: Jens S.08/19/2011
Is this review helpful?
Super fast shipping. Good price. Would buy from etrailer again.22136




by: John M08/15/2011
Is this review helpful?
All was as promised--good quality item, great installation instructions and video. I went thru the trunk bottom and enlarged the drilled holes over the two forward bolt locations, instead of drilling the frame. Much easier to cut the trunk metal (I used a Craftsman Multi-tool) and then just taped back over the cuts similar to the original tape.21946




by: W Prejean07/21/2011
Is this review helpful?
Communication from e trailer incredible! Products delivered promptly , highly recommend these guys!!! A ++19813




by: Louis M.07/06/2011
Is this review helpful?
WOW! Exactly what I ordered. Arrived in 3 days.18725




by: David T.06/28/2011
Is this review helpful?
Hi Katie. I received my hitch yesterday and within an hour and a half I had it installed. everything was as promised and fit perfectly. I am now considering getting a 4 bike carrier,hitch mounted. thank you for your prompt delivery. I don't know if I can figure out how to send a picture,but it looks factory installed. thanks. David T.18061




by: DK06/17/2011
Is this review helpful?
Product came as expected and real quick. This is my 3rd hitch I have bought from etrailer.com. Great experience with all 3. My only gripe is with the box that it came in. It seems during transit the hitch ends up coming through the box and comes to my house with the powder coating flaking off in places since it looks like the box was dragged or rubbing during transit? Not sure if this is UPS or not. Not a big deal to spray a coat on before mounting to make sure no rust forms, but what a pain. I would expect it to come ready to go without that.17187




by: Sean C.06/10/2011
Is this review helpful?
This was a great product and great kit. The video was right on the money and the fish wire that attach to the screws made all the difference when getting them in the frame. If you have all your tools ready from start to finish should take you a little over an hour. Great product. 16670




by: Boyd G.04/05/2011
Is this review helpful?
This is a well-made product that comes with clear installation instructions and the necessary hardware. Even though the instructions recommend two people working under a lift, I was able to complete the installation alone with the car parked in the driveway.11141




by: Charlie03/29/2011
Is this review helpful?
Very sturdy construction - arrived in record time. A great buy!10642




by: getulus03/20/2011
Is this review helpful?
fit was perfect, shipping on time, installing was a breeze, the videos really are a great help9873




by: James C.03/18/2011
Is this review helpful?
Excellent installation instructions & video. Made it pretty easy to fit. The hitch appears well made and there were no problems with alignment.9689




by: Gerry Andre03/04/2011
Is this review helpful?
.This was the best service I have had internet shopping in quite a while. The hitch bolted up perfect and the internet video got me off to a great start. I also ordered the wiring harness and it worked great as well. I will definitely use this site again. 8497




by: jaydee02/22/2011
Is this review helpful?
Just arrived and haven't installed it yet. Videos and instruction sheets are straight forward and informative. Will install items tomorrow. Had similar products on my last car. The whole process to date has been seamless. The ease with which I placed my order; the speed with which my order was processed; the quick shipping and delivery with the adversity of in-climate weather made this one of my best on-line transactions. Thank you.7649




by: Andrew S02/17/2011
Is this review helpful?
Fair price, great ordering experience, amazing communication, fast shipping - what else is there to say? Highly recommended and would buy from etrailer.com again without hesitation.7316




by: Donald02/02/2011
Is this review helpful?
Great fitment. Installed by myself in less than 3 hours on my Subaru Outback. Buying my trailer tomorrow, and I'm in business. One happy customer6539




by: Henry Taber01/24/2011
Is this review helpful?
Wow, this is a hard review...because everything fit up perfectly and went together exactly like the online video. I was amazed how easy it was. Took my nephew, who had never installed a hitch before, about 30 minutes for the hitch itself and about 20 minutes installing the wiring. Since the Outback had less than 500 miles on it he didn't want to break any interior plastic. I'm in a wheelchair and was getting the hitch to install a chair carrier platform on the back. It took longer to put the carrier together than install the hitch.6029




by: Henry Taber01/24/2011
Is this review helpful?
Wow, this is a hard review...because everything fit up perfectly and went together exactly like the online video. I was amazed how easy it was. Took my nephew, who had never installed a hitch before, about 30 minutes for the hitch itself and about 20 minutes installing the wiring. Since the Outback had less than 500 miles on it he didn't want to break any interior plastic. I'm in a wheelchair and was getting the hitch to install a chair carrier platform on the back. It took longer to put the carrier together than install the hitch.6028




by: Mike m12/22/2010
Is this review helpful?
hitch for Subaru outback I'm very happy with my purchase; the buying and shipping process was unusually transparent and installation instructions easy to follow.4465




by: Oscar W12/07/2010
Is this review helpful?
Hidden hitch perfect for the Subaru OB Etrailer shipped the hitch and the wiring kit very quickly and the package was there before I even picked up my car!! I tow a boat for a living and needed the proper hitch for my Subaru Outback. The boat is very light but having an overbuilt product is much safer. The installation was super easy as I watched the video and proceeded accordingly. The one thing I want to add is that I removed the mufflers from the car. Since the vehicle was brand new, the bolts were easy off and easy on which gives a lot more room to maneuver the hitch around during installation.3795




by: Ron F.11/23/2010
Is this review helpful?
trailer hitch & wire plug excellent value, fast delivery, everything fit correctly, hitch could have been packed a little better, I had to touch up paint. no big deal3732




by: John M.08/28/2010
Is this review helpful?
Great hitch for the Outback Just finished installing the Hidden Hitch on my 2011 Outback this morning. It arrived via UPS very quickly from etrailer.com. Thanks to the great installation video on this website, the install was pretty easy. I bought the entire package - hitch, ball mounts, and wiring and it all works great!3391




by: Larry H.07/11/2010
Is this review helpful?
Relatively easy to install The hitch was relatively easy to install thanks to the detailed instructions provided and most importantly the how-to-video. After reading the instructions and watching the online video numerous times, I felt confident in installing the hitch. Job completed!! 3227




by: Larry H.07/10/2010
Is this review helpful?
Relatively easy installation The hitch was relatively easy to install thanks to the detailed instructions provided and most importantly the excellent guidance of the online video. After reading the instructions and watching the video numerous times, I felt confident to attempt the installation. Job completed!!!!3222




by: Joe F11/01/2011
Is this review helpful?
With the help of the video tutorial installing was a breeze. Highly recommend. 26423
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