Videos are provided As a guide only. Refer To manufacturer
installation instructions And specs For complete information.
Fully welded vehicle trailer hitch is strong and durable. Draw-Tite's Tested Tough guarantee ensures that this hitch exceeds industry standards. The combination of an e-coat base and a powder coat finish provides excellent rust protection.
Draw-Tite's Tested Tough program provides testing standards far superior to those outlined by the Society of Automotive Engineers (SAE), the go-to source for engineering professionals.
Each Draw-Tite trailer hitch receiver undergoes extensive fatigue testing and static testing with the ball mount that is either supplied or recommended for use with that particular hitch, thus ensuring results that are applicable to real life use. Fatigue testing is also conducted on hitches rated for use with weight-distribution systems.
In addition, Draw-Tite performs static testing on a simulated automobile, as opposed to the rigid fixture used for SAE testing, resulting in a more true-to-life scenario.
At etrailer.com we're committed to the products we sell, and to our customers. Our experienced and knowledgeable staff are available via both phone and email to address your questions and concerns for the lifetime of your hitch. The technicians at etrailer perform hitch installations on a daily basis, making them a valuable resource for do-it-yourselfers. The one-on-one, personal service you'll receive comes straight from an expert in the towing and automotive field. We've installed it, we've wired it and we've towed with it, so whatever your question, we can answer it.
2012 - 2014 Dodge CV
2012 - 2015 Ram CV
2008 - 2017 Dodge Grand Caravan All Models
2009 - 2012 Volkswagen Routan All Models
2008 - 2016 Chrysler Town and Country All Models
2013 - 2014 Volkswagen Routan Canadian Market models
Video of Draw-Tite Max-Frame Trailer Hitch Receiver - Custom Fit - Class III - 2"
Videos are provided As a guide only. Refer To manufacturer
installation instructions And specs For complete information.
Today on our 2016 Chrysler Town and Country, we're going to take a look at and show you how to install the Draw Tite Max Frame Custom Fit Trailer Hitch Receiver. This is a class III, which is going to offer the 2 inch by 2 inch opening. It's part number is 75579. Here's what the hitch is going to look like installed. As you can see, not a lot going on back here, just the receiver tube opening and our safety chain connection points. The rest of it stays hidden up here behind our bumper where we don't have to see it. We're not going to have that cross tube going all the way across.
Really nice, again, not adding too much to the back of the vehicle here just a really useful addition. This is the class III hitch, so we've got a 2 inch by 2 inch receiver tube opening. It's going to work out really good for bike racks, cargo carriers, ball mounts, whatever you want to secure there. It's going to have the rounded kind of end cap or the collar that goes around it is going to be a little bit of a rounded look. For securing our items, we've got two pin holes. Now we want to use the pin hole closest to the front of the car, that's the large or the 5/8ths diameter pin hole.
As you can see, we've got plenty of room on each side here, so whatever accessory we wanted to use shouldn't have any issue getting that attached, with the exception of the hitch immobilizer. I don't think it's going to fit around there properly for you. That smaller pin hole that you see there in the front, that's for use with the J pin stabilization system, so you can attach it and then kind of run it down to where it will get everything secured that way as a stabilization option for you there. Now we're going to have a rolled steel style safety chain connection point. Plenty of room in there, we should be able to get any type of safety chain connected in there without really running into any type of interference. As far as towing is concerned, we've got a 400 pound tongue weight rating.
It's the maximum downward force we can put here at our receiver tube opening. We're going to have a 4,000 pound gross trailer weight rating, so that's the total of our trailer and then anything that we've got loaded up it. When we move into a weight distribution setup, the tongue weight rating goes up to 500 pounds. The gross trailer weight rating is going to go up to 5,000 pounds, but of course, we do want to look into the manual of the Town and Country, see what it's tow ratings are and we'll go off of whichever of those numbers are the lowest. Now a few measurements that will be helpful in selecting your ball mount, bike rack or hitch cargo carrier will be from the ground to the inside top edge of the receiver tube opening, we've got about 13 1/4 inches. Then from the center of our hitch pin hole to the outermost edge of our bumper is about 4 1/2. Now to begin our installation, we're first going to lower down the exhaust.
That's going to give us a lot better access to get up to the bolts that we need to remove. Now to do this, we're going to take off three hangers. You have your tailpipe here, we're going to go just in front of that, there's going to be a rubber hanger here and a bolt that goes into the bottom of the vehicle. We'll just back that out just like that, then we'll move on up the exhaust. Our next one is going to be just behind the large muffler here in the middle of the vehicle. The final one will be just in front of that muffler to the passenger side. All right, that will come down and rest right there on our rear axle. As you can see, that's going to allow us good access to the bolts we need to remove. We've got one that's going to require an 18 millimeter socket here on the front and then the one behind it is going to require a 15. Now on our driver's side, we're going to have three. These two are going to be the 18 and then the one in the back there is going to be a 15. Now we want to hang on to our hardware, we're going to reuse this to put our hitch into place. Now we're ready to lift our hitch up into position. We're going to get an extra set of hands when we do and we're going to replace the hardware that we removed up through our hitch, right back into it's original hole location. Once we have four or five good turns on this, we'll be able to come down, let the hitch rest on top of it while we get the rest of our hardware in place. Now we'll take a quick look just to be sure we have our hitch centered and we can snug down our hardware. Now this is one area right here where the passenger side plate comes up, this is that AC line. Now they've given you a piece of wire loom to go around there if you choose to. We've got plenty of room here, we're not going to have to worry about any interference but you want to check that out and you also as you're putting your hitch into position, you don't want to smash that, so just keep that in mind. Now we can look in the instructions, find our torque specifications and torque all our bolts down appropriately. Now we're ready to get our exhaust put back into place. That's all there is to it. Nice and easy install. With our exhaust back in place, that's going to complete today's installation of the Draw Tite Max Frame Trailer Hitch Receiver, part number 75579 on our 2016 Chrysler Town and Country.
Average Customer Rating: 4.9 out of 5 stars (292 Customer Reviews)Fully welded vehicle trailer hitch is strong and durable. Draw-Tite's Tested Tough guarantee ensures that this hitch exceeds industry standards. The combination of an e-coat base and a powder coat finish provides excellent rust protection.
by: Lou H.06/02/2014
I'm not sure if the instillation took me 30 minutes or maybe a little bit more but the hardest part for me was getting my 61 year old butt down on the drive way and under the back of my 2014 Dodge Grand Caravan. The second hardest part was getting back up. I ordered a "complete package", that is to say a hitch receiver and wiring harness. I went ahead with another reviewer's advice and installed the wiring harness first. Then I jacked up only the rear passenger side and removed the three exhaust system hangers. Removing only one did not give me enough room to get to the bolts used for the passenger side of the receiver hitch. I thought I might need help to hold one side in place while bolting up the other but that was not the case. The receiver assembly was a perfect fit and light enough for me to hang one end off on the dropped down exhaust system while starting a bolt on the driver's side. My wife did help by passing me the required sockets, ratchets & hardware. When it was all said and done it looked great. Only the 2" square tube for the ball mount is visible from a standing view and it does not protrude past the bumper at all. No cutting or other modification of the bumper was needed. I sweated more mowing the lawn later that day than I did installing this hitch receiver and my wife thinks I'm a mechanical whizz kid now! 133836
by: Miguel R.10/27/2014
This hitch is a perfect fit for my 2014 Town and Country. The screws and washers are already in my vehicle's structure. All you have to do is set the muffler loose to get it out of the way by unscrewing two of the rear muffler brackets and you are ready to go. It took me a good 45 minutes to complete the job and all the tools I needed were the wrench and three different dies with a die extension. It was easier than it appeared. The hitch structure is completely hidden behind the bumper and all you see from behind is the 2" receiver. Most important is that you do not have to trim or do any modification to your vehicle. Like I said: This hitch is the perfect fit. 158157
by: Steve EJ04/24/2016
Trailer hitch is as expected. Overall, very pleased. There hitch receptacle is very slightly too low on a 2010 Chrysler Town & Country, maybe a few millimeters. It results in the receptacle being in contact with the bumper fascia, and a very slight bending of the fascia. (Only noticeable with careful inspection.) It doesn't appear to be a functional issue, but may eventually scratch the bottom of the fascia when the hitch is loaded with a trailer and bounces around. Installation was about as easy as described in the video for the 2010 T&C...although be careful where the video pointed out installing the driver-side frame bolts in a certain order. No fault of the product, but I ended up shearing off one of the bolts (ugh) trying to remove it. This is because the frame and body end up 'pinching' the bolt and making it very hard to remove and re-install. Several other bolts were difficult to remove/re-install. It's just a word of warning for any installation of a hitch like this...be careful. 246762
I have not had a chance to install the products I ordered yet so I cannot comment on the ease of installation or functioning of them. The customer service I have received so far has been exactly what I have come to expect, excellent. The installation videos I saw on the E-Trailer site were great. I knew the products were the correct ones for my application and I was sure I could handle the installation because I watched it done on “my” vehicle. My one criticism is the way my order was packed for shipment. The items were loose in one box with no packing. This presented the opportunity for loss of the smaller items in the event of damage to the box. I was fortunate in that although the box was torn open none of the items were lost. I was also fortunate that the fairly delicate transmission cooler was not damaged by slamming against the trailer hitch during the rough handling that damaged the box. Thank you for the otherwise excellent service. 67260
by: Carlo F04/07/2014
Took about an hour w/ my son... definitely not a 1 person job. The installation was difficult for us only because we didn't have the correct extensions to reach some of the bolts. Other than that, it really was a simple task... remove the 2 exhaust hangers (2 bolts); remove the 5 bolts; install included cover for one of the AC lines; fit the exhaust-side of the hitch first & get the two bolts threaded; then lift the other side & get the other 3 bolts threaded; torque down all the bolts; reinstall the exhaust hanger bolts; finally, marvel at the completed work. 124058
by: Dan K.07/29/2013
Great hitch. I installed one on a Ford Windstar in 2003 and now put one one on a 2012 VW/ Chrysler Routan. Please add the following to your instructions for 2012 model years: Step 1, Remove passenger side rear wheel to gain access to the bolt that is located in the frame that cannot be reached from under the vehicle due to the exhaust resonator. Place jack stands under the frame of the vehicle to prevent injury while the rear wheel is off during hitch installation. DO NOT RELY ON THE JACK TO SUPPORT THE VEHICLE WHILE THE WHEEL IS OFF DURING HITCH INSTALLATION. Step 2, Remove the exhaust hanger bolt now accessible from the passenger side wheel opening. Remove the forward bolt required to mount the hitch by pulling down on the exhaust pipe while accessing the bolt through the wheel opening. Remove the rear bolt from access under the car. (Reverse this procedure when re-installing bolts to attach the hitch.) Sorry, I was in a hurry and did not take any pictures. The wheel on/off step made the job take about 45 minutes, but then I am 70 years old and did not have a young wrench/socket chaser to help. Will do the wiring harness next. 92281
by: Jim Honeycutt09/12/2011
Perfect fit first try. Simple, easy 20 minute installation start to finish. Quality hitch at reasonable price. Awesome distributors too. 23757
by: Chuck S08/07/2016
Installed this hitch today on my 2013 Grand Caravan R/T and it was easy. I found that watching the installation video on the e trailer site was helpful. I knew exactly how it was going to look before the hitch ever arrived. One tip I found may help with moving the exhaust and muffler out of the way is to also remove the bolt holding the second hanger from the rear that is just ahead of the axle. Having both hangers loose makes it easier to move the exhaust pipe. You're going to need some room to swing the wrench on those two passenger side bolts and that helps give you a bit more clearance. This hitch looks great on the van. Very discrete and doesn't hurt the appearance one bit. 281103
by: Jesse O.05/12/2014
Installation went fairly smoothly, mainly because of etrailer's great instructional video (Search YouTube for "etrailer hitch 2013 town and country"). However, if you don't have access to a lift, installation could be much more difficult and time-consuming. I installed the trailer hitch receiver by myself and used wood blocks to lift it into position. Also, mine did not come with instructions (referenced in the YouTube video) which - I'm assuming - would have the torque specifications for the bolts. 130094
by: Dave M.01/21/2014
Wow! Unbelievable service, easy online order process, delivered WAY faster than I would have expected… just amazing! The folks at etrailer.com have figured out the whole "customer satisfaction" thing. My first experience with them, but I'll be back! 114380
by: Derek L.08/11/2011
I had just recently had somebody run into my truck that I was going to use to pull a trailer for our family vacation. It seemed that our vacation was ruined as I called around to rent a truck and it was very expensive to rent 1 with a tow hitch. I went online on a Wednesday night to etrailers.com to try and get a tow hitch package for our van. I then called them just to make sure I would get what I wanted in time. I talked to a ver nice lady in sales named Katie H. She told me that she would try to get the shipment out that evening for delivery on Friday. Everything made it, and our family's vacation was saved. With the great video they have to install everything, it was very simple to install everything from the hitch assembly to the wiring. Thanks to etrailer.com! I will be doing more business with them in the near future. It is nice to see that there are still good people to deal with. 21657
Vehicle: 2010 VW Routan The hitch receiver itself seems really well put together. I got it to support a bike rack, so I have zero worries about this thing not being strong enough. As far as install, it was really straight forward and easy. Especially with a friend. Especially if that friend has an air wrench. Although I do have a recommendation: don't install this outside when it is pouring rain! I can speak from experience now (the roof drainage system empties right where your face will be, haha)! I believe this particular hitch receiver must have been designed specifically for the Caravan or Town&Country (FYI, The Routan is a Caravan/T&C with a VW Snout and trunk), because it pushes up on the rear fascia quite a bit, and if left installed, will definitely ruin that piece of the van eventually. I plan on leaving it installed, but visually, you can tell that it is bending the plastic up. 131254
by: Ron Baker06/12/2014
My brother installed the hitch in less than half an hour. I haven't used it yet but am totally confident that it will be as good as advertised. I plan on pulling my trailer to Florida this fall. I still need to get the wiring harness but will purchase one locally. Thanks for an outstanding product and fast delivery to Ohio! 135341
This is a well made hitch, directions are very straight forward and the fit is excellent. E-trailer's price was very favorable, offering a savings over local vendors. A recommendation for those in the rust belt where salt is applied to the roads in winter- If your Caravan is anything besides brand new be careful removing the bumper bolts from the unibody when mounting the hitch. I had two bolts that were partially seized and did not cooperate initially requiring several applications of PB Blaster and carefully working the bolt back and forth with a rachet handle to remove the both without damage. My van is only 4 years old. Upon installing the hitch a heavy application of rust inhibitor like Fluid Film or Texaco Compound L to the unibody surface where the hitch mates is a good idea as salt and sand can build up and cause rust. 288517
by: Mitch M.01/15/2013
I was thrilled to receive the package in a reasonable time with free shipping. I found myself victim of my own poor foresight however. In order to comfortably install the hitch, I used a few jack stands while already parked on an incline. I can only speculate that having the vehicle so uneven caused the frame and the body to shift after removing the bolts. I managed to realign the frame and body by feeding a screwdriver through the hitch, frame and body weld nuts(in that order)while beginning the second of the larger bolts with the other hand. Also, I found it necessary to remove all three exhaust hangers to get enough clearance for this "DIY" procedure. Other than that, my torque wrench only goes to about 85 ft/lb accurately (but I'm confident it will hold.) Thank you etrailer.com for a great product and instructional videos. 63138
by: Jeremy K06/17/2011
We ordered this for a 2008 Dodge Grand Caravan and I highly recommend it. From the time I ordered this product, I received great communication from etrailer. I ordered my items on on Monday and needed it for a trip the following weekend. I received an email that the items would ship within 7 days which worried me as I was shipping it ground and would need time to install it. A day or so later I received an email that said it shipped and when I tracked the package, it said it would be delivered on Monday (plenty of time). To my surprise it was actually delivered on Friday which was perfect as I could install it on the weekend. This items was easy to install, especially if you watch the videos on etrailer. I am very excited to use this new trailer hitch and happy purchased it from etrailer. 17194
This was installed on my wife's van and she is fairly particular about how things look and she was very happy about the appearance. I did the install with my 14 year old son helping and it took us about an hour with the vehicle on the ground except for lifting the passenger side about 6 inches. Instructions say to remove one exhaust hanger, good luck. I could not get to the larger bolt this way, I removed the next hanger and with my son holding the exhaust out of the way could get the bolt. Placed passenger side in place and hold to get first bolt started on drivers side, then get bolt started on passenger side. Got all bolts started then started tightening them down and torqued to specification. It really is a beautiful fit from underneath and from the back. 74746
by: Thomas K06/19/2012
I wasn't sure if I can tackle the job - but after watching the instructional video and receiving the hitch - it was a straight forward job as shown - very good hitch and good service from the etrailer folks. I love how it's hidden at this van and from now on, I will always get my hitches from etrailer with that support and service - nice product and please keep it up! 44776
by: Ralph S04/03/2012
Although the installation did not go as fast as demonstrated in the video, it was a fairly simple one. I did not have a vehicle lift to use so I relied on a floor jack and jack stands. I am very please with the quality of the hitch and look forward to using it many for years. The ball mount seems of good quality and I like that the interchangeable ball and case was included with it. I also bought the American Flag hitch cover but it does not fit my van. The bumper is too close to the receiver and the cover is too large to work. I was especially please with the customer service. I was notified when the order was received, processed, and shipped. I was even notified that it had been delivered. More companies should give this kind of service!!! 35994
This product all went together fairly easily and exactly as directed by video. I highly recommend Etrailer to anyone looking to install a hitch and wiring harness themselves. 77513
by: Bev D.09/22/2016
My brother recommended your site and I now owe him one! Easy to use and understand website; easy check out; very fast delivery! We watched the video and were able to use the auto repair facility on a nearby military post to lift our van and got the hitch on in less than an hour! Just wish I'd have bought the light kit too. Oh well. Another purchase to make. Really appreciate the video because it made finding the correct bolts nice and easy. Awesome company to work with. Will use you again when I need something else " trailer -related!" 297723
by: Don P08/04/2014
Thanks for the great service. Hitch delivered on time in good condition. It fit properly and the only problem was getting to the bolt on the passenger side over the muffler. Well satisfied. Thanks. 144237
The product arrive in excellent condition but you would have never guessed it from the condition of the box. For me the installation took longer than what was listed. That was because even after lowering the exhaust system I still had a hard time accessing the right side screw that is nearest to the tire. Everything else went as the video and the instructions said it would. I like the look of the hitch installed, what little of it you see. Walking by you would never know it was there. I have seen some other hitches on vans and you can see the cross bar from a distance which does not look good. That is not the case with this product. Looks good, great price and fast delivery what else could you ask for. 267477
by: Nick S05/21/2015
This item arrived very quickly, was exactly what I needed,fit perfectly,and I am very happy with the whole purchase, etrailer was recommended to me and I would certainly recommend them to anyone 194874
by: Rodney H08/30/2013
Box was destroyed when delivered, had a few sizable chips in the powder coating. Installation was a breeze, exactly as the video showed. Fit is good. No problems. 97688
by: joe mitchell08/27/2016
I ordered my Draw Tite hitch last Saturday and received it by the following Friday and installed it by myself on Saturday . I was thrilled to get it. It went on with ease . I watched a you tube video of someone installing a hitch and learned a few tips from that. I backed up the driveway and parked my 2010 chrysler t & c. I used a floor jack to set it on and it tipped forward so I put a heavy wrecking bar in the two inch receiver to level it out. Then I rolled the floor jack under the car and jacked it up in position. The bar kept it level as I jacked until I could put in the bolts. Tightened it up and was done. Then wired in the lights!!! Thrilled to have a great hitch!!! Joe M 288463
by: Hana N.06/24/2015
Installed in 1hr by my husband, including coffee break. Instructions were easy to follow. 206859
by: Edwin W.09/27/2016
Purchased trailer hitch and wiring harness for my 2016 Chrysler Town and Country mini van. The installation video was "spot on" and allowed the installation to be a simple task. The installation allowed me to plan the installation. In less than 3 hours the job was complete. It only took about 1 hour to install the hitch after watching the detailed installation video. The key was having all tools available based on video. I am a first time trailer hitch installation. I was amazed at the product quality and price. I am a first time etrailer customer and "hitched" on being a return customer. Etrailer is an excellent company with excellent customer service! Thanks Heather H! 300917
by: Rafael O08/19/2016
The item was shipped quickly, and although the box was damaged during delivery no items were missing. When installing the product make sure you jack up the van in order to give you more space to work with and carefully read the instructions. The hitch looks great on our van 285526
by: Gary P09/18/2011
I ordered this product after viewing the video of how to install it. After watching this I was sure I could install the hitch with little trouble. I doubted if I could do it in the 30 minutes that some of the reviews had stated it took. To my surprise I did in fact do the install in a little less than 30 minutes and I was doing the job by sliding under the vehicle with it up on a couple of jack stands. I have no hoist. The install was straight forward and simple. There were no surprises and I am 100% sure that there is no garage that could have improved on my installation. Thanks etrailer for saving me a great deal of $$$. The video of this install was invaluable! 24176
by: Steve N.04/10/2011
The hitch arrived in a reasonable amount of time for the standard shipping. I have two negatives, however. I used the factory wiring harness as my vehicle was still under waranty and had the dealer install the hitch. The first negative is that there isn't a place to install the light plug on the hitch so it is not installed very solidly. The second, isn't really about the hitch, it is about the American flag that I purchased to go in the receiver when I am not pulling anything. I will not fit in my vehicle as the receiver is too far back the flag hits before going in. The price was competitive and the dealer didn't hit me too hard for the hitch installation. 11445
by: Tom S.08/09/2012
Going in I knew I would have to have someone install it. Because of the weight and size of the hitch, the mech needed a bit of help,to position the hitch and start the bolts, and, due to the need to string the power wire under chassis, it had to be done on a lift. Installation of the hitch went quick. The wiring took a little longer and was not as easy to string between driver and pass sides as the video portrayed. The total job took about 2-1/2 hrs (unpack to out the door) Next time I am sure it would be a bit, but not much, quicker. The packaging was a beat up when the shipment arrived, however everything was OK inside the box. 51142
by: Rob O.10/15/2013
The installation went well on my 2012 Dodge Grand Caravan. The most difficult part was figuring out how to get to the bolt above the exhaust. Part of the instructions states to lower the exhaust, but it still doesn't move quite enough to make it easy. I eventually figured out that you have to get to it from the rear of the vehicle while holding the exhaust down. I was able to install the hitch in about an hour by myself. It was useful to have a hydraulic jack to hold the passenger side of the hitch up while I started the bolts on the driver side. 103873
by: Leo M05/26/2015
It took a bit longer than planned due to having to remove 2 more bolts to get the exhaust dropped far enough to get my wrench in place; but the installation overall was a breeze. The only tricky part was getting the first bolt reinstalled on the passenger side since the bumper bracket shifted slightly when all 3 bolts were removed...nothing that a screwdriver and 3 minutes of gentle cussing couldn't handle. The receiver fit perfectly and is very discrete, not extending past the bumper trim at all. Now I just need to put in the wiring and start towing. 198033
by: John G.12/03/2012
Installed on a 2008 Chrysler Town and Country (stow and go). Delivery was fast and everything fitted perfectly. If you are installing it without lifting the vehicle it is kind of difficult because of the muffler. The muffler brace by the passenger rear wheel is easy to get to but the 2nd brace in is impossibile to reach without lifting the vehicle. I took off the first brace and then had to pry the muffler out of my way while I removed the hitch mounting bolt and then again when I installed the hitch. I would highly recommend the product. 60498
by: Dana W.02/18/2016
Purchased the hitch to tow our Harley Davidson south for a bike trip. We wanted to drive the mini van verses the truck. I installed the hitch on my 2009 Town&Country myself while laying on my back in my garage. Definitely a must to lower the exhaust; not hard or time consuming. Took me 90 minutes. I suggest a 1/2 inch socket set with an 8 inch extension. You will need 13, 15, and 18 mm sockets. That's it. No pictures to share because they would be identical to the ones on Etrailer.com. Great price, about $50 lower than Reese/Rigid. 238045
by: Dave K11/21/2011
The video instructions on line and the written instructions provided with the kit were great. Package arrived promptly and in good condition. The only issue of slight concern is with the wiring harness -- the green wire that extends across to the passenger side tail light is BARELY long enough. One to two more feet would be nice to be able to route the wire without having to find the absolute shortest route. There's a bit more tension on the green wire around corners than what I prefer. I could cut and splice it longer I guess. 27260
by: Mike S.08/11/2016
Unit was well made. The driver side bracket was slightly bent, but I believe that was more from UPS than anything. It just made for some extra wiggling to get it installed. Had to remove all four exhaust bracket bolts from front to back to get exhaust out of the way enough. This is most definitely a two person job. Not hard, just needs an extra set of hands. Install video was most helpful. Ordered on a Saturday, package left MO on Monday, arrived in Texas on Wednesday, installed on Thursday, picked up new boat on Friday!! 282594
by: Steve D09/03/2014
The product is great and the installation was simple with one exception. Perhaps, I missed it, but it would be very helpful to know ahead of time that the three necessary drive sockets for the bolts are 18mm, 15mm, and 1/2". For whatever reason, my set of impact grade sockets did not contain 18mm and 15mm. So this required me to stop and buy the right sockets. After that, the installation was really easy. Also, I found your video to be much more instructive than sheet of paper included with the hitch. Great video. 149915
by: Walt F06/25/2012
The hitch has not been installed yet, but the construction, welds, look professional. It is a heavy duty hitch. The handling of the product by UPS was not good. The carton had many holes in it when it arrived, plus they left it out in the rain on delivery. The hitch had been scraped on the concrete along the way, and the paint was scraped off on the bottom in places. Not enough to compromise the integrity, but UPS failed on this one. I've wanted to put a hitch on my Dodge Grand Caravan, and this is an easy install. 45623
by: Mike - Melbourne FL03/29/2013
From the start, the purchase and delivery was so easy, free and fast. I really liked the new shipment tracking method provided using a physical map of product current location with the actual status. The detailed videos to install the hitch helped so very much and made my installation very, very easy. I did have a little trouble with the passenger's side muffler being in the way but got it done by the great installation video!! Thanks " eTrailer" for a tremendous product and the very detailed installation videos! 73262
by: Michael Y.03/23/2012
Great Product! Tucks up under bumper nicely - is not an eyesore when not in use! I've seen them that stick out like a sore thumb. Super fast shipping! 2008 Town & Country INSTALL HINT: Line #1 on instructions is incomplete however. It says to remove rearmost bracket holding exhaust. I had to remove three brackets to get it to swing out of the way enough to access Hitch mounting bolts. Still not a big deal; same socket size for all three - easy to find; just chase the pipe up stream. Will shop etrailer again for sure! 34869
by: Tom R11/24/2012
I wrote yesterday in my problem that I'm so big I could not get under my van. This morning I took it to the local shop. I told him what I wanted and even told him how to do it. (He was inpressed that I knew). took him from the time I got there till I was leaving was 40min. Took time to pay him. He had no problems with the whole thing. (I'll do the wire later with the help of my son. He's small). The thing that sold me on this hitch was the video. Thank you for all your concern and productets. No Pictures 59987
by: Aaron Z.03/23/2011
Fairly easy to install and looks nice...works great. NOTE: Before re-installing the exhaust bolts, make sure there's some room between the muffler and the hitch, otherwise it will make a horrid sound when you start the engine as the muffler vibrates against the newly installed hitch, and then you'll have to shut off the engine, look around underneath the rear of the vehicle, and then realize that you need to loosen the exhaust bolts and hold the muffler off to the side a little while re-tightening them. :) 10203
by: Donna G.06/19/2011
I found the etrailer site just by accident when trying to get a trailer hitch and a carrier for my husband's scooter. My lucky day for sure. Item was just what I wanted, price was great and no tax and no shipping an added bonus. Delivery was very quick and ordering a breeze. I would recommend your site to anyone. I am happy with the products but rubber coverings on the holes cut for handles are about useless as I have to keep reapplying them. No biggee and I still find doing business with etrailers a plus. 17280
Product was as advertised and just as easy to install as they said with the exception of "dropping the exhaust". after removing the bolt that holds up the exhaust, the muffler and pipe do not drop and must be forced (not easily) out of the way to access the bolts for installation, it also takes two people to do the install, as it takes one person to hold the hitch in place while the other gets a couple of the bolts started, I needed my son's help for about 5 minutes, otherwise everything was great! 27438
by: Bill D.09/15/2016
Delivery was quick, shipment undamaged. I griped because I didn't get instructions, but there was a very good on-line instruction video. Hitch went on exactly as advertised and fit perfectly. Seems to be plenty stout. Pretty easy to install, really, though two people are needed to lift it into place and hold it until a couple of bolts get put in. THEN, when we tried to put the hitch bar into the receiver, we found the instructions, which were inside the receiver. So my gripe was unfounded. 295726
by: Bob L.04/29/2012
At first I was very concerned, as the package was extremely damaged in shipment by UPS; however, once we opened the box, we found no damage to the hitch or the wiring harness. It's a little harder to install laying on your back under the car, compared to having the car on a lift, but everything lined up perfectly and the instructional video was right on. I didn't realize that Chrysler had gone metric, so it helped to have checked that ahead of time and found out what metric sockets were needed. 38747
I was going to give it a 4 for not having instructions because it went on so easy even without them and fits so well... then I after I was all done I took off the protective wrap from the receiver and there were the instructions :) . Very nice fit, very easy to install. Make sure to remove the exhaust hanger on the front of the muffler as well to give room to move it out of the way to torque it down well (92 ft-lbs needs a little leverage). My install was on a 2013 Town and Country. 165455
by: Paul M.07/16/2016
Installed trailer hitch on my wife's 2014 Town and Country. Ordered the hitch and bike rack on a Wednesday and received both Friday. The instructions for installing the hitch were detailed and easy to follow. I was able to install hitch in 1 hour and 15 minutes. Installation was made easier with use of car ramps to raise rear of van. This is the 2nd trailer hitch I have order and installed from etrailer. This was a much easier job than installing a hitch on 2015 Honda CRV. 272668
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