# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
Positive: The product is well thought out and works for a wide range of automotive vehicles. It comes with interesting dampers that i think work. Instructions seem to be translated from another language, but are quite good, accompanying pictures make installation straightforward. A test drive over speed bumps shows that the rack will support the bike for all travel needs. It can be disassembled , collapsed and stored in the trunk. Downside: The rack is made for the classic triangular shaped frame: horizontal cross bar, "male" bike. For bikes without the horizontal bar, mounting is a little less satisfactory. Such a bike can only be mounted on the outside mounts. Cannot use the damper on one side. Picture shows the mounting. as to a design solution, maybe brackets could be replaced with smaller profile, some adjustability? however, as it is, vibration control is good and adjustability with smaller profile would have vibration concerns.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
First-time rack buyer / owner / installer. The rack arrived in a timely fashion, maybe a day or 2 ahead of schedule. It was well packaged. I’m LOVING this bike rack. It was easy to put together and to mount on my new Honda Passport. Thus far, no squeaks in my 2” receiver. Hardest part of initial set-up is figuring out the best way to position two bikes. Trial & error and some patience. The directions weren’t clear as to where the 2 left-over screws went. I found the answer in another review and have posted a pic in case others have the same problem (photo with pen pointing at screw). These screws go in the underneath side of both of the folding arms. They appear to keep the wheel wells from sliding off in case in you drive with an empty, un-folded rack, and forgot to tighten down the wheel wells. The folding arm push / pull pins can be difficult at times. I coated the tips with some lube. That and a little jiggling seems to solve that issue. I guess it’s better for the pins to be snug vs popping right out. I added a small Master lock to the hitch pin (in lieu of the provided cotter pin) as a theft deterrent. I read that a 3/16 shackle lock will fit into the bike clamp down arms to also act as a deterrent. I had an old 3/16 lock that did snugly fit and appeared to be locked. HOWEVER, I yanked on the lock and it came open as there isn’t quite enough clearance for the shackle to lock. I discovered that longer 3/16 shackle locks are hard to find. Have attached a photo of the lock that actually fits and works (Ace Hardware). One lock on the upper clamp down arm will secure both arms as the lower arm can’t be removed without removing the upper arm. The clamp down arms appear to be coated to prevent damage to your bike. I’ve tried a simple rag and ultimately settled on pool noodle pieces as a precautionary measure. I CAN NOT open my tailgate (regardless of whether or not the rack is fold up and in the bike carry position). If that’s a concern for you, then spring for the more costly titling version. My back-up camera still functions.
The Swagman XTC-2 platform bike carrier arrived very quickly from etrailer and in good shape, the actual carrier box is inside another shipper box, which I'm sure helped with its condition. Assembly was relatively quick and painless, even though the instructions could be a little more thorough. Installing the carrier on the back of our Jeep Patriot also was quick, it helps to have an extra ratchet & 3/4" socket laying around for just this purpose. Installing the bikes takes a little patience and trial and error the first time you try and put them on the carrier. It's easy enough to adjust the wheel holders to fit the wheelbase of your bikes, but for us at least, the challenge was trying to swing the vertical support bar up into position after putting on the first bike (closest to the Jeep). We couldn't angle the bike enough toward the Jeep to have the bar clear the bike. We learned that the easiest way to secure the first bike was to remove the ratcheting frame hooks altogether, put the bike in the carrier, swing up the vertical support bar, put in the pin, and then slide one of the frame hooks down on the bar. The outside bike is much easier because you can set the bike in the carrier at whatever angle you need, not being limited by the back of the vehicle. One thing we did to protect the bike frames was to use some foam pipe insulation as cushion between the frame hook and the frame (see pictures). Once you get a system for installing the bikes, it is very quick to load/unload them. The rack seems to be well made and doesn't wiggle excessively when traveling. All in all a good product for a good price, would definitely recommend it for anyone looking for a platform bike carrier.
# 3
Kuat Sherpa 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Gray
So after much research into bike racks, I decided on pulling the plug on the Kuat Sherpa 2.0. I've looked into the Kuat NV and other brands, but they were just too much for my needs. If you've got "regular" bikes and not the heavier eBikes, then this rack is perfect. I wanted a hitch rack that was user friendly and not overly complicated. I have a mixed bag of bikes and this rack can handle them all, from mountain bikes, street bikes, and BMX bikes. I like that this rack comes with an adapter piece for 20"-24" wheels. Assembly of the Kuat Sherpa 2.0 is really a no-brainer. I think it's only 4-5 bolts really. Everything else is ready to go. The anti-rattle hitch ball mechanism is simple to use with just a twist of the dial, easy. The tilt pedal/lever is also easy to access should you need to open your hatch, a solid "click" assures it's in place. So far, loving this rack. Fit and finish is superb. Thanks to Jerred and etrailer for answering my questions, always helpful.
OMG!! I have been researching and pricing bike racks for a month. Every time I thought I was ready to pull the trigger, I have a question or review that through me off the trail. I was ready to purchase the rack from outdoor retail store and drive 2 hours to pick it up from store to save the $75 shipping, when I thought about etrailer that I had used when I had a travel trailer. Checked them out, they had the exact rack I decided to buy, with $[XX] discount and free shipping. Life doesn’t get any better. It was delivered right on time and in great shape. BTW etrailers website description and videos were better than the racks manufacturer site. You are Rock Stars in my book. Overall, start to finish was above and beyond expectations.
# 4
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
# 5
Kuat NV 2.0 Base Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Matte Black
I've taken this rack all over New England on the front of my Dodge Ram 3500 pick up truck with a truck camper. I had no idea it was possible to love a bike rack so much. After one drive I didn't ever worry about it again. So nice that it locks up when I am camping or taking a quick stop for food on the road. So glad I bought it from etrailer. They totally help me pick the perfect rack for my challenging set up.
Still very new, but what an awesome bike rack! Assembly was a snap and the rack is rock-solid when you secure it to the hitch receiver. etrailer was amazing too - excellent communication, price and fast, free delivery. Overall I am extremely happy with the rack and service!
# 6
Saris Freedom Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
With a few adjustments this rack has delivered. Needed to add additional strapping since the provide straps for securing the bikes to center bar were not long enough due to my ebike design (Velotric). My bikes are step through with a thick frame so provided straps won't fit. Simple adjustment with strapping resolved minor issue. Speed of 73 mph on the highway and some bumpy VT roads and this rack performed.
I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.
# 7
Kuat Sherpa 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Pearl
No buyer’s remorse here! After quite a bit of reading and comparing, I have no regrets about purchasing the Kuat Sherpa 2.0. Excellent product, great quality. I would purchase all over again. It is a solid rack that is esthetically impressive to boot.
Really impressed by the quality. Some minor assembly required but the factory has made assembly very easy. The rack is very sturdy & the hitch tightening assembly works really well. The rack positioning also works flawlessly and is solid. Yes it is an expensive rack but you get what you pay for here. Of course eTrailers shipping page keeps you abreast of where your package is located as it makes its way to you. As soon as UPS drops the package off at your door its immediately reflected on your orders shipping page. So you dont have to wait at home for it to arrive. Just check eTrailers online shipping page & you know when it has arrived.
What our customers are saying:
"The bike rack went together with ease. Everything was in the box, no missing parts. It was very stable on my first trip with it.Works well with womens bikes also. Delivery was prompt with no mishaps. Good job"