Most Popular Locks Not Included for 2013 Toyota Highlander

Super easy to install and works as advertised, no issues.

When ordering this product I was excited that id could accommodate two hitch receiver sizes. However, that is this carrier's weakness. The length of the arm is so long that my bicycles bounce severely. I can't use a stabilizing strap since my Toyota Highlander has a plastic spoiler that prevents me from using it. (Unfortunately eTrailer specifically recommended this hitch for my Highlander.) Also the 1 1/4 inch beam that fits into the 2" plastic adapter allows for quite a bit of torque. If you have a 2" hitch I highly recommend buying a bike rack designed for a 2" hitch. This carrier would probably be more solid sitting in a 1 1/4" hitch. By the way, the straps are adjustable. I had trouble attaching two adult and two kid bikes until I properly distributed the location of the straps.

The assembly of the rack was straight forward and quick. I have used it once and had no problems. Loading the bikes was very easy compared to a roof rack. Overall I like the rack. After the installation, I bought a bolt lock to replace the standard hitch bolt. The bolt lock made the rack sway slightly during travel, but not a real concern. Being able to fold the wheel rails up when not using the rack to carry bikes is a nice feature. I am pleased with this purchase.

I am impressed with this company's professionalism. They kept me informed from start to finish with emails and tracking info. The product is just as advertised and expected.

Easy to follow instructions - easy assembly. Fits great on my Highlander and has fittings for many, many other cars. Holds bikes well - ample distance between car and bike so no scratching! No need for a hitch style carrier - this works great.

Easy to install and remove. A great product if you don't want to mess with a traditional rack that uses a trailer hitch. We have no hitch so works perfect on our Toyota Highlander.

Easy to install and remove. A great product if you don't want to mess with a traditional rack that uses a trailer hitch. We have no hitch so works perfect on our Toyota Highlander.

Easy to follow instructions - easy assembly. Fits great on my Highlander and has fittings for many, many other cars. Holds bikes well - ample distance between car and bike so no scratching! No need for a hitch style carrier - this works great.

It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.

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We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

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Bought this for my 2019 Toyota Highlander. Installation was easy, especially after watching the etrailer video. I've had the rack for about a year and it's held up and worked well the dozen or so times I've used it. I have had zero issues even on very long road trips (NYC to Outer Banks, NC). Folds up nice and tight when not in use, which is great for storage. Would recommend.

Great exterior bike carrier. Easy to use and positioning on the car is good.